Member services manager jobs in Birmingham
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This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact.
The role is part of a small team of two Regional Managers, supported by an Administrator.
By developing our existing regional networks into formal, resourced structures we can enable the regions to:
- Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
- Create unique regional offers to meet specific needs across and within the regional areas.
- Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings.
- Create opportunities for cost saving – through joint procurement and shared / collaborative services.
- Share good practice and experience on a formal and integrated basis.
We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users. They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training.
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK may be required for the role.
About Libraries Connected
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TeenTech is dedicated to empowering young people and inspiring their interest in technology, the applied sciences, digital, construction, engineering, and maths Through innovative programmes, events, and educational initiatives, we help students discover exciting opportunities and build confidence in their future careers. We are increasing our output and looking for a new member to join our highy committed team.
TeenTech Values
At TeenTech, the safety and wellbeing of young people are our top priorities. We are committed to ensuring that all our programmes, events, and initiatives adhere to robust safeguarding standards. Our team works diligently to create secure environments where participants can explore STEM opportunities with confidence, supported by clear guidelines and procedures that protect every child and young person involved.
Role: Project Manager
We are seeking a highly organised, proactive, and enthusiastic Project Manager to coordinate our TeenTech activities. You will be working within a highly experienced team (including lead project managers) and the successful candidate will play a pivotal role in delivering and co-ordinating impactful projects that engage teenagers and schools across the UK.
Main Responsibilities
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Co-ordinating school/college participation in our activities.
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Supporting the planning, execution, and delivery of TeenTech projects from inception to completion.
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Monitor project progress, reporting regularly to project leads.
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Develop and maintain timelines, project documentation, and risk assessments.
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Promote TeenTech initiatives via events, presentations, and communications.
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Evaluate project impact and implement continuous improvements.
Person Specification
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Proven experience in project management, ideally within education, youth engagement, or STEM fields.
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Exceptional organisational and communication skills.
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Ability to work collaboratively with diverse teams and stakeholders.
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Experience in managing multiple projects and meeting deadlines.
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Passion for inspiring young people and promoting STEM opportunities.
Location & Working Arrangements
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This role is open to UK-based candidates who have the legal right to work in the UK.
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The position is primarily home-based (remote), with attendance required at in-person events throughout the UK.
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The successful candidate will be expected to travel to approximately 12–18 events annually. Depending on the event location, this will usually involve an overnight stay.
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Terms: 12 month contract. There may be an opportunity to extend.
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Working pattern: Part-time role, flexible working (30 hours) per week.
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Salary: £30,000–£32,000 FTE (pro rata 0.8FTE).
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We welcome applications from both employed candidates and self-employed contractors. Terms will be discussed with shortlisted applicants.
How to Apply
If you are excited by the prospect of making a difference and leading dynamic projects at TeenTech. Please read the following carefully.
Apply using the application link below.
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Closing date:August 5th 2026
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Attach your CV (PDF, max. two pages).
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Include a cover letter explaining why you are suitable for the role, highlighting your relevant experience and why you want to work with TeenTech.
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Applications that do not include the requested information may not be considered.
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We will interview candidates on a rolling basis.
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Anticipated start date:September 2026.
While we recognise that candidates may use tools within their application, we’re especially keen to hear your own voice and your own enthusiasm for this role.
The successful applicant will be required to have an enhanced DBS check.
TeenTech is committed to equal opportunities and welcomes applications from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in joining the Institute of Health Visiting (iHV), the UK’s leading professional body for health visiting.
This is a rare and exciting opportunity to join a growing, forward-looking organisation at a pivotal time. With a strong and expanding membership, iHV is working to strengthen the health visiting workforce and shape the future of child and family health across the UK.
As Policy Manager, you will play a key role in influencing national policy across priority areas including early years, prevention, public health, child protection and workforce. Your work will directly support iHV’s mission to improve outcomes and reduce inequalities for babies, children, families and communities and spread excellence in health visiting.
Working closely with our clinical team, members and partners, you will develop evidence-based policy positions and help ensure frontline expertise informs decision-making at the highest levels.
You will be joining a collaborative, passionate team in a fast-paced environment where no two days are the same – and where your work will make a real and lasting difference. For full information, please view our recruitment pack.
Key responsibilities:
- Lead the co-development of evidence-based policy positions with iHV’s clinical team, members and partners.
- Monitor policy developments and identify opportunities to influence change.
- Produce high-quality briefings, consultation responses and reports.
- Build relationships with stakeholders across government, charities and the health sector.
- Gather, synthesise and apply frontline insight to inform policy development – including the production of iHV’s high-profile ‘State of Health Visiting’ survey and report.
- Work closely with the Systems and Digital Manager, applying digital and data expertise to leverage digital tools and emerging technologies (including AI) to strengthen evidence-gathering, inform policy development, and improve organisational effectiveness.
- Support delivery of policy elements of iHV projects and organisational priorities.
- Represent iHV at meetings and contribute to sector discussions.
About you:
We are looking for the following essential skills and experience:
- Strong understanding of UK policy-making processes and child and family health/ early years policy – ideally informed by experience working within or closely with government or public sector organisations.
- Exceptional writing skills, with a proven ability to produce authoritative, high impact briefings, reports and policy documents that are clear, persuasive and tailored to diverse audiences.
- Highly developed analytical skills, with the ability to interpret complex information and evidence from multiple sources and translate this into clear, practical and actionable policy recommendations.
- Ability to collate, synthesise and critically assess diverse sources of insight, including frontline practitioner perspectives, quantitative and qualitative data, to inform robust policy development.
- Experience developing or contributing to evidence-based policy outputs (e.g. briefings, reports, consultation responses).
- Strong interpersonal and relationship-building skills, with the ability to work effectively and collaboratively with a wide range of stakeholders and partners.
- Strong organisational and project management skills, with the ability to manage competing priorities, coordinate inputs and deliver work to deadlines.
- Confident verbal communication skills, with the ability to contribute effectively to meetings, events and external discussions, presenting complex ideas clearly.
The client requests no contact from agencies or media sales.
Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.
The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.
Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly rewarding fundraising environment.
Teenage Cancer Trust is now seeking a Senior Relationship Manager (West Scotland) to grow and develop income across the West of Scotland. With an individual income target of c.£130k and a combined Scotland regional target of c.£260k across East and West Scotland, this role will play a key part in strengthening existing relationships while identifying and developing new fundraising opportunities across a region with significant growth potential.
Reporting to the Regional Fundraising Area Manager, you will be responsible for building long-term supporter relationships and developing strategic area plans to maximise fundraising opportunities. You will also work closely with frontline nursing teams, volunteers and colleagues across the organisation, ensuring supporters experience the impact of their fundraising while helping identify new opportunities across both community and corporate audiences.
As Senior Relationship Manager, you will:
- Manage and grow a portfolio of community and corporate supporters across West Scotland
- Deliver an individual income target of c.£130k across community and corporate fundraising
- Develop strategic area plans to drive sustainable income growth
- Build, steward and retain high-value supporter relationships
- Coach and mentor Relationship Managers, supporting their development
- Identify and develop new fundraising opportunities across community and corporate audiences
- Work closely with frontline teams to share powerful supporter stories and demonstrate impact
- Monitor income performance, manage pipelines and proactively mitigate risk
- Build strong relationships with volunteers, corporate partners and local communities
- Represent Teenage Cancer Trust across the region, building networks and raising awareness
Essential skills and experience:
- Experience of community, corporate or regional fundraising
- Proven ability to build and grow long-term supporter relationships
- Track record of delivering income against fundraising targets
- Excellent relationship-building, networking and stakeholder management skills
- Ability to coach, mentor or support the development of colleagues
- Confident developing fundraising plans and identifying new income opportunities
- Good financial planning, pipeline management and reporting skills
- Excellent communication, influencing and storytelling skills
You’ll need access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Desirable, but not essential:
- Knowledge of managing high-value or complex supporter relationships
- Exposure to both community and corporate fundraising
- Experience working with volunteers and close-to-cause supporters
- Knowledge of the West Scotland fundraising landscape, ideally Glasgow
Employee benefits include:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
We’re here to give every young person facing cancer the best care and support.



With more than 700 members, Homeless Link works to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
Our Consultancy team works with organisations across the homelessness, housing, health and wider social and public sectors to improve services, strengthen organisational effectiveness and ultimately achieve better outcomes for people experiencing homelessness. The Consultancy Coordinator, will play a central role in supporting the successful delivery of our consultancy projects. Working closely with Consultancy Managers, Associates and clients, you will provide high-quality administrative and coordination support across a diverse portfolio of projects, helping to ensure they are delivered efficiently, professionally and to a high standard.
This is an exciting opportunity to join a growing Consultancy team and develop your skills in project coordination, stakeholder engagement and consultancy operations, while contributing to Homeless Link’s mission to end homelessness. We are looking for an organised and proactive individual with excellent administrative, communication and coordination skills. The successful candidate will have strong attention to detail, excellent IT skills and the ability to work both independently and collaboratively as part of a busy team. Experience of project administration, stakeholder engagement or working within a consultancy, charity or membership environment would be advantageous. An understanding of the homelessness sector is welcome but not essential. For full details of the role and how to apply follow the redirect ot recruiter link to our website.
We are actively working to increase diversity within our organisation and would particularly welcome applications from people with lived experience of homelessness, from Black, Asian and minority ethnic backgrounds, and/or people with disabilities. We believe diverse perspectives strengthen our work and help us better serve the communities we support.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Remote (UK-based)
Full-time, Permanent
£45,000 – £50,000
Lead the service. Be there in the moments that matter most.
We're looking for an experienced, compassionate and confident Crisis Services Manager to lead our growing Crisis Services team.
This is a unique opportunity to combine strategic leadership with frontline clinical expertise, helping shape the future of crisis support for members of the fire services community. You will play a pivotal role in ensuring people experiencing acute emotional distress receive safe, effective and compassionate support when they need it most.
About the role
As Crisis Services Manager, you will provide clinical and operational leadership across our crisis support services, ensuring the delivery of high-quality, evidence-based care. You will lead a team of skilled clinicians, oversee service quality and governance, and help drive the continued development of our crisis provision.
Alongside leadership responsibilities, you will provide expert guidance on complex and high-risk cases, supporting clinicians to deliver safe and effective interventions while maintaining a small caseload of individuals with complex needs.
You will:
- Provide visible clinical leadership across a 24/7 crisis service
- Support decision-making for complex, high-risk and safeguarding cases
- Offer expert consultation, risk assessment and escalation support to clinicians
- Maintain a small caseload of complex or high-risk service users
- Lead, supervise and support a team of crisis clinicians
- Foster a culture of reflective practice, learning and continuous improvement
- Lead service development initiatives informed by data, outcomes and best practice
- Ensure robust quality assurance through audits, case reviews and governance processes
- Act as a safeguarding lead within psychological services
- Build and maintain effective relationships with NHS, Fire and Rescue Services and other partner organisations
- Contribute to organisational strategy, reporting and service development activity
About you
You will hold a Level 6/7 qualification in Counselling, Psychotherapy, Psychology or a related discipline, alongside registration with a relevant professional body such as HCPC, BACP, BABCP or UKCP.
You will bring significant experience working within crisis, mental health or psychological services, together with a proven ability to lead teams, manage risk and deliver high-quality, person-centred care.
We're particularly interested in people who can provide calm and decisive leadership, support others to perform at their best, and maintain a strong focus on quality, safety and continuous improvement in emotionally demanding environments.
You will have:
- Significant experience within crisis, mental health or psychological services
- Strong leadership and people management experience
- Advanced skills in risk assessment, safeguarding and crisis intervention
- Experience delivering psychological therapies and supporting or supervising clinicians
- Excellent communication and stakeholder engagement skills
- A commitment to evidence-based practice, service quality and clinical excellence
Experience working with trauma-exposed populations, uniformed services personnel, or within the charity sector would be an advantage.
Working arrangements
This is a fully remote, UK-based role with occasional national travel.
The role includes participation in the senior clinical on-call rota, with a requirement to provide a minimum of eight weeks of cover each year. Occasional shift working may also be required to support frontline service delivery.
Due to the nature of the role, enhanced safeguarding checks will be undertaken.
Why join us?
This is an opportunity to lead a service that makes a genuine difference during some of life's most difficult moments.
You'll join a values-led organisation committed to delivering safe, structured and evidence-based crisis support, with a strong focus on clinical quality, reflective practice, learning and staff wellbeing.
Our services are built around collaboration, compassion and continuous improvement, ensuring both our service users and our colleagues receive the support they need to thrive.
Our commitment
Fire Fighters Charity is committed to diversity, equity, inclusion and belonging. We are working to build a culture and environment where everyone in our community feels welcome, accepted, respected and that they belong.
We welcome applications from people with diverse backgrounds, experiences and perspectives, and reasonable adjustments will be considered where appropriate.
Closing date: 19 July 2026
Selection Process
The selection process will be a two-stage process.
First-stage interviews will take place via video call during the week commencing 27 July 2026.
Second-stage interviews will be held in person during the week commencing 3 August 2026.
Ready to apply
If you are motivated by leading high-quality crisis services, supporting clinical teams to deliver exceptional care, and making a meaningful difference to people at moments of crisis, we would welcome your application. Click apply to submit a CV and a covering letter.
Join us and help ensure that no member of our fire services community faces crisis alone.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager?
About HOPE worldwide UK:
HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.
The Opportunity:
We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally.
You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth.
Key Details:
Location: UK (Flexible: Remote or Hybrid if preferred). There will be a few in-person meetings/events in our London office or other specific venues each year, with flexibility to work where convenient (office or home) most of the time.
Hours: Part-time, 3 days per week (0.6 FTE). Flexibility over how hours are distributed across the week.
Salary: £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience
Start Date: September (negotiable)
Contract: Permanent
Benefits: 5% Employer Pension Contribution; 25 days annual leave plus bank holidays
What You will do:
- Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
- Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
- Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
- Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
- Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
- Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
- Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
- Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.
This job is for you if you:
- Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
- Combine strategic thinking with practical delivery.
- Are a confident, competent and values-led communicator.
Essential requirements:
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Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK.
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Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth.
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Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support.
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Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors).
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CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Desirable experience and skills:
- Experience in a faith-based, homelessness, poverty relief or international development charity.
- Knowledge of legacy fundraising, trust fundraising or major donor relationships.
- Experience of community, church or challenge event fundraising.
Why Join Us?
This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.
Equal Opportunities:
In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010.
Candidates will require Right to Work in the UK.
The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
Shortlisted applicants will be invited to online interviews during August.
We look forward to hearing from you!
Our mission is to empower people to overcome poverty and homelessness through our compassionate service.

Job Title: Independent Services Manager
Service: Coram Voice
Salary Range: £19,200 – £20,400 per annum (£32,000 - £34,000 FTE)
Location: Home based
Work Pattern: Part-time, 21 hours (ideally over 3-4 days)
Contract Type: Permanent
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state
We support children and young people from birth to independence, creating a change that lasts a lifetime.
About the Independent Service Manager role
We are looking for an experienced childcare professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).
The role will be responsible for the delivery of this national service managing a group of committed and dedicated Associate Independent Persons, as well as managing the relationships with our commissioning authorities. You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.
We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.
The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures. They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
This post will be home based (with access to our attractive Central London offices for those who wish to do so).
The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 3rd August 2026 at 9am
Interview Date: Wednesday 12th August 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
2026 Coram Voice - Registered charity no: 1046207
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us lead a safe, seamless front door into support for people affected by gambling harm.
At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement. As our Triage Team Manager, you'll lead the function that determines how quickly and safely people in crisis get the help they need.
We're looking for an experienced people manager to lead our triage team, overseeing referrals from first contact through to onboarding, ensuring every assessment is thorough, every risk is managed, and every service user is guided into the right support without delay.
Working closely with the Referral Leads and colleagues across the organisation, you'll drive continuous improvement of our triage processes, keep our data and CRM systems robust, and build strong relationships with partners so people never fall through the gaps.
What you'll be doing
- Leading the day-to-day operation of the triage function, ensuring referrals are processed safely, efficiently and to a high standard
- Managing and supporting a team of Referral Leads, providing supervision, guidance and performance oversight
- Overseeing service user onboarding, including assessment, safety management and safeguarding practice
- Monitoring waiting lists and service capacity, taking action to manage demand
- Overseeing our CRM system (Airtable), ensuring data accuracy, accessibility and integrity
- Producing monthly and quarterly reports, using data to identify trends, risks and opportunities
- Building operational relationships with delivery partners, and representing Betknowmore UK at MDTs, meetings and sector events
- Fostering a collaborative, psychologically safe team environment
What we're looking for
We're interested in hearing from candidates who have:
- Experience working in addiction, mental health or similar support services
- Experience comprehensively assessing risk and needs
- Experience managing or supervising staff and volunteers
- Experience working collaboratively with partners and stakeholders across different sectors and disciplines
- Strong organisational skills and the ability to manage a busy referral pipeline
- A solid understanding of confidentiality and data protection
Experience with gambling and gambling harm would be advantageous, as would a Level 3 Safeguarding qualification, experience improving service delivery processes, familiarity with CRM/data systems such as Airtable, and experience producing reports to inform decisions.
Why join us?
You'll be joining a growing charity making a real difference to people's lives, leading a team at the heart of how we keep people safe and get them the right support, quickly.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Location: Remote
Salary: £28,665 - £31,965 pro rata (£17,199-£19,179 actual)
Hours of work: 21 hours (3 days)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Culture Manager role involves:
- Supporting and nurturing a healthy, positive, and collaborative team culture.
- Supporting the embedding of equity, diversity and inclusion across the organisation in line with our values and EDI stance.
- Helping design and deliver team culture slots from team days to learning slots.
- Delivering or coordinating bespoke team trainings, responding to organisational growth and partnership needs.
- Leading and developing induction processes to ensure new team members are welcomed, informed, and well-supported as they begin their roles.
About you
Are you skilled in coaching, facilitation or people development? Do you have strong communication and interpersonal skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Culture Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 30th July. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
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About StreetVet
StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
About the role
Duration: Permanent
Reporting to: Head of Marketing & Fundraising
Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters
Location: Fully remote, with regular UK travel including evenings and weekends
Hours: 37.5 work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £30,000 - £35,000 depending on experience
We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.
The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.
For more information about the role, please see attached job description.
Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



The client requests no contact from agencies or media sales.
JOB PURPOSE
To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.
The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.
Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.
Key Responsibilities
- Impact Reporting and Communications
- Fundraising and Income Generation
- Systems and Administration
Impact Reporting and Communications
- Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
- Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
- Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
- Produce impact summaries, dashboards and data reports for internal and external audiences.
- Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
- Support the development of systems to collect and report information relating to longer-term outcomes for families.
- Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
- Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
- Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
- Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
- Coordinate the production and distribution of approved reports, updates and communications.
- Support the dissemination of impact reports, funding updates and organisational achievements.
- Maintain records of stakeholder communications, reporting requirements and submission deadlines.
Fundraising and Income Generation
- Support the organisation to achieve fundraising and income generation targets.
- Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
- Maintain an up-to-date funding pipeline and funding calendar.
- Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
- Assist with the preparation and submission of funding applications and tender responses.
- Coordinate fundraising appeals and donor engagement activities.
- Draft and distribute appeal letters, donor updates and stewardship communications.
- Support funder reporting and grant monitoring requirements.
- Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.
Systems and Administration
- Maintain accurate fundraising, impact and stakeholder engagement records.
- Support the development and maintenance of databases and reporting systems.
- Coordinate surveys, consultations and feedback exercises.
- Produce regular reports to support management, governance and business development activities.
- Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
- Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
- Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.
Title of post to which this job reports:
Head of Support Services
Special Conditions:
All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.
Dudley Lodge operates a non-smoking policy for staff.
Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.
Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.
The client requests no contact from agencies or media sales.
Bowel Research UK is looking for a permanent Research and Grants Manager to coordinate and evaluate the management of the charity’s research activities. This role covers all aspects of pre- and post-award research management, impact reporting, grant finance management and governance, co-ordination of the Charity’s scientific committees and shaping external scientific communications to supporters and other stakeholders. Additionally, you will foster and maintain strong relationships with researchers, serving as the primary point of contact for engaging with the research community.
Bowel Research UK are bringing this permanent role following time spent with an interim postholder in position to create a solid foundation and understanding of what the role needs.
This is an opportunity to work with the UK’s leading specialist bowel cancer and bowel disease research charity. Bowel Research UK believe that a cure for bowel cancer and effective treatments to mitigate, or entirely eradicate, other bowel diseases is possible – but only if vital research is funded and investment made into the scientific and medical communities today, to see the benefits tomorrow.
Bowel Research UK are a flexible employer, for this post they are looking for someone to be comfortable with joining the team in the London office once a month. If the post holder would prefer to work more regularly from an office base, the charity has office space at Royal College of Surgeons in central London. Most team members work from here on Tuesdays and Thursdays.
For further information and to apply please follow the guidance in the Candidate Pack to arrange a conversation about your suitability for the role and next steps.
Closing date: midnight Wednesday 22nd July
The selection process will involve a two-stage interview process.
This is an opportunity to play a visible role in contributing to the procurement practice across the FRC, working with stakeholders across the organisation and supporting high-quality, compliant procurement outcomes. The successful candidate will provide professional procurement, commercial and contract input to the business, ensuring alignment with FRC policy, the Public Contracts Regulations 2015 (PCR15) and the Procurement Act 2023 (PA23).
This is an exciting opportunity to join the FRC's collaborative Procurement & Contracts team, where you will play a key role in helping the organisation achieve its strategic objectives. Procurement is a trusted business partner at the FRC, providing advice, guidance and constructive challenge to ensure commercial decisions deliver value for money, comply with regulatory requirements and support organisational success. Working with stakeholders across the business, you will have the opportunity to influence outcomes, drive continuous improvement and contribute to the delivery of high-quality public services.
Job Description
Accountabilities
- Implement procurement best practice to deliver high-quality, compliant and value-focused procurement services for the FRC.
- Manage a range of end-to-end procurement exercises, including the use of Framework Agreements and/or Find a Tender where applicable.
- Manage a portfolio of procurement and contract-related activity, including change control and Notices of Termination.
- Identify and deliver cost savings, process efficiencies and procurement improvements, including contributing to technology solutions that enhance team processes and reporting.
- Work with internal stakeholders to understand business needs, provide procurement advice and support effective delivery of procurement activity.
- Engage with external suppliers to obtain information, quotations, proposals and other procurement-related inputs.
- Maintain and report on data within the FRC’s Contracts Database, ensuring information supports effective management information reporting.
- Design, coordinate and manage tender processes, including preparing tender documents, capturing expressions of interest, managing Q&A, developing evaluation criteria and methodology, and communicating outcomes.
- Support the Head of Procurement & Contracts in delivering the strategic objectives of the procurement function.
- Share knowledge and good practice across the FRC’s procurement team to support consistency, learning and continuous improvement.
- Undertake other procurement, commercial or contract-related activities that are appropriate to the role, skills and level of responsibility.
- Manage procurement and contract-related activity across the role’s portfolio.
- The role requires liaison across the whole organisation.
- External suppliers and stakeholders.
Skills, Knowledge & Expertise
- Strong experience of end-to-end procurement activity, including reviewing applicable terms and conditions and supporting compliant commercial decision-making.
- Sound knowledge and experience of public sector procurement, including pre-market engagement, sourcing, contract management and supplier management.
- Good understanding of the professional, legal and regulatory environment in which the procurement function operates, including PCR15 and PA23.
- Qualified or part-qualified member of the Chartered Institute of Procurement & Supply (MCIPS), or working towards an equivalent professional procurement qualification, is desirable.
Essential Skills
- Ability to build effective relationships with colleagues, suppliers and stakeholders, with a strong customer-service ethos.
- Ability to apply procurement requirements in a practical and proportionate way, using sound judgement to support effective outcomes.
- Strong problem-solving skills, with the ability to interpret information and apply sound judgement.
- Ability to manage workload effectively.
- Strong attention to detail, with the ability to review information accurately and identify issues that may require further consideration.
- Excellent IT, written and verbal communication skills, with the ability to explain procurement requirements clearly to a range of audiences.
For more information, please redirect to the recruiter.
The client requests no contact from agencies or media sales.
Regional Volunteer Team Lead- Scotland and North-East England
CSSC
Remote
£33,000.00
Full-time
Perm anent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Scotland and North-East England
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Volunteer Delivery
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
-
To support volunteers to deliver a regional and local programme that:
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Aligns to the CSSC strategy, mission, vision and values
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Adheres to operating processes, framework and legislation
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Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
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To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
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To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
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To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
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To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports: 0
Total staff overseen: 0
Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team
External contacts: Regional and Area Officers, Communications Officers, Event volunteers
Person Specification:
Personal effectiveness - Essential
-
Ability to manage and organise time and workload effectively.
-
Resilient and flexible with the ability to work under pressure
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Ability to build and manage strong working relationships.
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Able to work independently and as part of a team.
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Personal drive and enthusiasm with a positive attitude and a desire to succeed
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Committed to continuous improvement
Skills, experience & qualifications:
Essential
-
Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
-
Intermediate to advanced level of MS word and Excel
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Ability to communicate both through written and verbal
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Full UK driving licence as travel will be required for this role
Desirable
-
A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
-
A working knowledge of CRM and digital Event Management Systems
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Experience with building and working with high performing teams
Job Type: Full-time, Permanent
Benefits:
-
Additional leave
-
Company car
-
Company pension
-
Cycle to work scheme
Experience:
-
Volunteer Management: 3 year (preferred)
Licence/Certification:
-
Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.