Member services manager jobs in city of london, norfolk
Circa £28,000 per annum
Permanent
35 hours per week
Part home/part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated, and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Engagement Assistant. You will be joining a dedicated team of 11 who provide the highest level of customer service and directly engage with members of the public by responding to enquiries and engaging in conversations.
As the first point of call for both our supporters and members of the public, you will be handling telephone calls, emails, live chat, text, social, and even the odd letter.
This role requires you to ‘think with your head’ and ‘act with your heart’ to ensure that the very best experiences are had by those that contact and engage with us. At times these can be difficult conversations with distressing content relating to children, but you will have access to comprehensive support and experienced colleagues.
You will have an aptitude and experience of using a variety of communication methods, and knowledge of databases. You will work collaboratively as part of a team; you’ll be a proactive problem solver with the ability see cases through to a successful resolution.
Our Supporter Care service is available from 9am to 5pm, Monday to Friday.
If you have any questions about this role, please contact Vicky Johnson, our Head of Supporter Care.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Friday 12 of September 2025.
Interview date: Week commencing 29 September 2025 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings.
Our services include Battersea Bites, Age Well and Core social activities and digital inclusion.
We work with people 50+ to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Engage members to be dynamic and contributing members of the Wandsworth community.
Key Objectives for this Role
Oversee the day-to-day running of our Battersea Bites Programme that includes a lunch club for people 50+ that runs on Tuesdays, Wednesdays and Thursdays and a healthy eating session on Mondays. This includes leading in the planning, shopping and preparation and provision of meals, the responsibility for the day-to-day running of the kitchen including overseeing a team of volunteers and ensuring compliance with relevant Health & Safety and Food Hygiene requirements.
Roles & Responsibilities
Planning
• Plan and develop a monthly lunch service menu, a month in advance, using creative license to provide nutritious, varied, and satisfying meals that meet diverse dietary requirements (e.g., allergies, cultural needs, vegetarian/vegan options) while strictly adhering to Health & Safety and food hygiene regulations.
• Develop ideas for Battersea Bites Healthy cook and eat/ other sessions with the Age Well Team.
• Handle purchases and expense tracking using the Soldo card, ensuring full compliance with the bank card usage policy, and submitting all receipts and records promptly and accurately for financial oversight and reporting, for which training can be provided.
• Create several themed menus throughout the year which will engage members. For example, a Summer Lunch, an Afternoon Tea, etc.
• Support the planning of the older people’s lunch club with older people themselves
• Support the Elders team to welcome and support new members to feel part of the programme.
Delivery
• Complete a weekly food shop either online (we currently use Asda delivery service) or locally, buying fresh ingredients weekly which fall within the financial budget.
• Prepare, cook and serve healthy meals, ensuring dietary needs are met
• Undertake stock control such as stock rotation, ensuring all food items are labelled with expiry dates and disposed of when necessary.
• Ensure all equipment is ready and set up for the lunch club service.
• Ensure the security of the kitchen and store cupboards to provide a safe working environment. (Our cupboards are locked.)
• To ensure routine day-to-day as well as specialised cleaning of kitchen equipment, work surfaces, kitchen floors and storage areas.
• Keep accurate and up-to-date records, including the health and safety folder containing opening and closing checks. Training can be provided.
• Ensure your hygiene and cleanliness are of the highest standard, and those of anyone entering the kitchen, including volunteers, are suitably dressed and uphold the same standards
• Be part of and work closely with the Elders Team at KLS
• Support elders who attend the club so that the sessions are safe and enjoyable for them.
• Inform the Manager (or in their absence the Head of Service) of any concerning incidents, compliments, complaints or accidents (including safeguarding issues).
• Demonstrate strong problem-solving skills by quickly and calmly addressing kitchen challenges and ensuring smooth meal preparation under pressure.
• Take part in the monitoring and evaluation of the programme under the guidance of the Managers of the 50+ programme
• Coordinate with staff and volunteers to ensure efficient meal service.
• To attend any relevant training sessions to ensure that you are fully equipped to perform your role effectively
• To actively assist in the continuation of our high food hygiene rating
• Have acquired or are willing to Level 2 and Level 3 Food Hygiene Certificate
• Actively participate in meetings such as supervision and appraisals, and staff meetings. The manager reviews progress, reflects on goals, and completes agreed actions and tasks within set deadlines to support ongoing development and programme success.
Coordination of Battersea Bites Volunteers
• Form and build positive working relationships with volunteers who work within Battersea Bites.
• Take responsibility for coordinating individual volunteers and respond effectively to their feedback, and report any concerns to the Core Manager.
Undertake Other Duties
• To comply with any reasonable request from KLS Management to undertake work of a similar level that is not specified in this job description.
Person Specification
Essential Experience & Skills
- Track record of catering and basic cooking
- Proven experience of working or volunteering with older and/or vulnerable people in community settings
- Strong communication skills – both verbal and written
- Understanding of healthy eating and nutrition
- Full understanding of health & safety, including food hygiene (though training is also provided)
- Personal attributes to include being caring and compassionate / hard working / organised / creative / take initiative / reliable / ability to work under pressure
- Ability to work as part of a small team, whilst also working independently
- Committed to KLS’s mission, vision and values
Desirable Experience & Skills
- Experience of overseeing volunteers
- Knowledge of Battersea / Wandsworth
Further Information
- Katherine Low Settlement is committed to Diversity, Equity and Inclusion
- All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
- You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
We’re on the lookout for a Senior Internal Communications & Engagement Officer who can hit the ground running in our fast-paced team for a 12 month fixed term contract. This role is all about supporting and coordinating the delivery of engaging and timely communications for both our colleagues and members. You’ll be responsible for managing a variety of content across multiple channels, from the staff intranet to email publications. This is an opportunity to truly make an impact by ensuring our internal messages are clear, on-brand, and reach the right audience.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be working closely with our Internal Communications and Engagement team to gather, write, and edit content that resonates with both staff and members. Whether it’s contributing to our regular publications, helping to produce content for events like our Town Halls, or maintaining our intranet and digital platforms, your role will be fundamental in keeping everyone informed and connected. You'll also have the chance to get involved in producing posters and digital screens, all while ensuring a seamless experience for our internal audiences.
A key part of your role will involve measuring the effectiveness of our communications efforts. You'll be tasked with gathering feedback and providing reports to help refine our approach and ensure that our channels are always working to their full potential. Plus, you’ll help manage our internal communications inboxes, responding to queries and requests from across the organisation with a keen eye for detail and a proactive attitude. If you enjoy a bit of variety, this role will certainly keep you busy with different ad hoc projects and support for internal events as well.
Our ideal candidate is someone with a background in internal communications, ideally with experience in intranet or web publishing systems. If you’ve worked in the charity sector, that’s a bonus. You’ll need to have excellent written communication skills, be a whizz at managing your time, and bring a flexible approach to the role. Above all, we need someone who’s enthusiastic about creating great content and keeping everyone informed in a way that feels fresh and engaging. If you’re looking for your next challenge, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Preferably, we’re looking for someone who can start as soon as possible, so please include your availability in your application.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Wellbeing Officer (12 months Fixed Term Contract)
The Vacancy
Wellbeing is an integral part of our lives both inside and outside work. We at the Methodist Church have always placed a great deal of importance on promoting good wellbeing and now we can take this a step further. An exciting opportunity has arisen for a wellbeing/HR individual with a special interest in wellbeing, to join the small wellbeing team within the Connexional team.
We are looking for someone who has a keen eye and interest in wellbeing. The main focus of this role will be to support first-hand the development of the wellbeing page on the Methodist Church website and the internal Intranet, ensuring that the content is updated and reflective of current trends. You will also contribute to the overall efficient and effective running of the team. This role is an important part of developing, promoting and advancing wellbeing within the Methodist church.
About You
You should have good wellbeing knowledge and experience, project management skills, a real flair for attention to detail and the ability to develop a range of information resources and guidance materials.
You should have the ability to demonstrate good generalist administrative skills, strong interpersonal and communication skills as with the ability to deal with difficult people and challenging situations.
Proficient user of MS Office (Outlook, Word, Excel, PowerPoint, Publisher) and website design and editing software.
Professional and positive approach, with a commitment to professional development and self-improvement.
Our work can be very emotive so it is important that you have a sensitive nature and are able to demonstrate awareness of, and sensitivity to, issues of equality, diversity and inclusion, and a commitment to the unique value of the individual in all aspects of the Church’s life.
If you meet most but not all the requirements, we encourage you to apply. You may have other skills and experience that will prove useful.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing (We have recently been awarded the Investors in People Silver status)
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact us (details onour website).
Closing Date: Thursday, 25 September 2025
Interview Date (UPDATED): Tuesday, 14 October 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.
The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Monday 15th September 2025.
The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
HR Administrator
Service: Human Resources
Salary: £24,206.00 FTE per annum
• If office-based, additionally, £3,827 Inner London Weighting FTE per annum
• If home-based, additionally, £480 home-based allowance FTE per annum
Location: Family Action Head Office, London (N1) with hybrid working
We are flexible on hours of work and where this work is done. The salary provided above is for 37 hours per week based in our London (N1) office with hybrid working. This role could also be done part-time or from home. If you would like to discuss further, contact details are below.
Hours: Full-time (37 hours per week).
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and of-fer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Having launched our new HR system (iTrent) last year, we are looking for a detail-oriented HR Administrator with a can-do attitude, good communication skills and a professional and friendly demeanour to maintain the system; in conjunction with a team of HR Administrators, this role will provide full administrative support to the HR team and give front-line advice on basic queries to staff and managers.
If you have great administrative and data entry skills, commitment to accuracy, a flexible approach and enthusiasm for developing a career in HR then this may be the role for you. The ability to use your own initiative to identify and complete tasks and suggest improvements will make you an ideal candidate, as will your common sense and patience.
Main Responsibilities:
- Supporting the HR Operations Lead and HR Systems and Operations Manager with updating and maintaining the HR system (iTrent), ensuring accurate and timely data entry by utilising effective and efficient systems and processes.
- Being the first point of contact for all HR related queries, via phone and email, advising managers and employees on basic queries and escalating more complex queries appropriately.
- Ensuring the HR Administration team’s regular processes are carried out within appropriate timescales and tasks are completed in a timely manner.
- To collate, administer and share relevant and accurate information for the monthly payroll process.
- To draft and issue accurate HR correspondence relating to the entire employee lifecycle, including leavers, contract changes, maternity, sickness and annual leave.
Main Requirements (for details check the job description and person specification):
- Demonstrable experience of administrative procedures requiring a high degree of accuracy and attention to detail.
- Competent using the full suite of Microsoft Office programmes to enhance efficiency in the undertaking of tasks.
- Excellent oral and written communication skills including the ability to write employment letters and contracts, policies, procedures and reports.
Benefits:
- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.
- Up to 6% matched-pension contributions.
- Flexible working arrangements.
- Enhanced paid sick leave and paid family leave provisions.
- Eye care and winter flu jabs vouchers.
- Cycle to work scheme.
- Investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Follow the link to our website and complete our digital application form
- Closing Date: Sunday 14th September 2025 at 23:59
Interviews are scheduled to take place from 22 to 25 September 2025 virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed inter-view scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
£38,949 to £42,500 inclusive annual salary up to 19.7 percent employer pension contribution.
Permanent, full-time (37 hours pw)
Flexible working options (including hybrid)
Job Ref: P2298
About the role
St Albans City and District Council is seeking a detail-oriented Finance Systems & Projects Officer to support system upgrades, ensure compliance, and troubleshoot finance systems.
You'll work with stakeholders to resolve issues and enhance financial control. Key responsibilities include building financial reports, maintaining general ledger systems, and providing technical support for merchant banking systems. Strong Excel skills and experience in financial system management are essential. Join our team to make a real impact on local government finance.
About you
You are a proactive problem-solver with a strong understanding of financial systems and the ability to analyse complex data. You will have experience working on multiple projects, balancing priorities, and handling technical issues. If you are AAT Level 3 qualified, enthusiastic, pro-active, proficient in using Excel with attention to details, strong organisational and communication skills, and ready for a new challenge, we would love to hear from you!
Whilst Local Government/Public Sector experience is desirable, this is not essential. You will receive support, training, and guidance to ensure you are successful in your role.
Our team is friendly, and we work well together. Our office is based in St. Albans city centre, great location with excellent transport links, car park available and a short walk from the train station.
St Albans is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
• 28.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
Additional Information
• Disability Confident - We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
• Safeguarding - This post is subject to a Basic Disclosure Check.
• English Fluency - The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
You may also have experience in the following: : Developer, Analyst, Programmer, Programming, .Net, CT Developer, Technical Delivery, Software Analyst, Software Developer, ICT Analyst, Finance System Management, Financial Administration, Financial Ledger systems, Direct Oracle, NetSuite, Workday Adaptive, Software Maintenance etc.
REF-223 818
The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.
Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape.
Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.
Key Responsibilities
Strategic Planning:
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Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.
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Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.
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Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.
Leadership and Management:
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Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values
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Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians
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Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.
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Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)
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Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme
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Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra.
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Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks.
Programme Management and Delivery:
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Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects.
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Agree and manage budgets for the Learning and Engagement Department
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Commission and oversee production of project-specific marketing materials.
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Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director.
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Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme
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Deputise for the Director of L&E as required
Skills and Qualifications
Essential:
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Minimum five years’ experience in a relevant role
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Knowledge of the education and community learning landscape
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Experience with managing and monitoring budgets
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Experience with producing and devising large scale, education, community or participation projects
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Excellent communication skills, with a personable and approachable style
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Experience of reporting tools and data visualisation, ideally for funders
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Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire
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Ability to read music and orchestral scores
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Ability to lead, mentor and train a team
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Willingness to have a hands-on attitude
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Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects
Desirable:
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An education or community learning qualification or degree
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Experience of creating external reports and evaluations
The client requests no contact from agencies or media sales.
Trustee
Royal Trinity Hospice
Clapham, London SW4
Trinity, the UK’s oldest hospice, was founded in 1891, and we have been an innovator and a leader in the hospice sector ever since.
Today, we provide expert specialist palliative and end of life care to over 2,500 patients each year from our state-of-the-art inpatient unit and in the community across seven central & south London boroughs.
In August 2019, the Care Quality Commission rated our care as Outstanding, and the impact of our new clinical model of care introduced in 2022 was recognised with a national Palliative and End of Life Care Award in 2025.
We are renowned for our patient-centred care and have an optimal nurse-to-patient ratio. This allows us to focus on high-quality nursing standards, giving clinicians the time and space to deliver the patient care that inspired them to join the profession.
We are an ambitious and forward-looking organisation with a clear strategic vision, with the goal of reaching even more people in our community who would benefit from our care.
We are working to do this within the context of the national hospice funding crisis and have a creative and robust financial plan to continue expanding our offer to beneficiaries.
This is an exciting time to be joining our organisation. We are looking for two trustees to join our Board, who will bring financial expertise, particularly in investments and fundraising, with the view that one individual will become the new Honorary Treasurer.
By joining the Board of Trinity, you’ll be joining a dedicated team with a shared ambition to provide the best quality care for our patients, helping them to make the best of every moment.
Potential Trustees should be able to demonstrate they have the following:
• Commitment to the charity and its vision and charitable objectives • Strategic vision suitable to support the charitable objectives
• Ability to make independent judgements and think creatively
• Understanding and acceptance of the legal duties, responsibilities and liabilities of charity trusteeship
• Ability to work effectively in a team
• Willingness to devote the necessary time and effort, including 10 meetings a year (4 Board; 4 sub-committee meetings; 2 Board Away Days)
• Willingness to attend fundraising and awareness raising events on behalf of the charity at least three times a year.
Our meetings:
• Our Board meetings are held four-times per year on Tuesday evenings, 17.00-19.00, in person at the hospice
• We run two whole-day Board Away Days each year to provide additional time for strategic discussion and trustee development
• We have four Committees which all meet four-times per year, with meetings on Tuesday afternoons and evenings, and Wednesday evenings
For an informal chat or visit please contact Alexandra Letellier (Executive Office Manager)
Closing date for applications: Sunday 12 October 2025
Interview and stakeholder panel: Thursday 30 October 2025
NB Voluntary Position
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
We are seeking an experienced HR Ministry Partner to join their People and Organisational Development Department and play a strategic role in supporting LCM's mission through excellence in people management. You'll provide generalist operational HR services to specific teams, lead HR projects to improve processes and policies, and act as the team's expert on HR best practice.
This is an exciting opportunity to apply your HR skills in a ministry context, working with ministers of religion and staff committed to delivering LCM's strategy. You'll provide thought leadership, support restructuring and change management processes, and enjoy the fulfilling dimension of working to the glory of God and the salvation of souls.
Working in a prayerful, supportive, mission-focused environment, you'll be a part of ensuring LCM can effectively reach those least likely to hear the gospel through strategic HR leadership and pastoral support.
The successful candidate must be able to demonstrate:
- CIPD qualified to Member level or equivalent
- Experience in delivering HR services as part of an internal HR team
- Experience advising managers and staff across the full employment life cycle
- Experience of review, design and implementation of HR policies and projects
- Strong Christian faith and prayer life – a committed and practicing Christian.
- Right to work in the UK.
You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.
Please see the Candidate Pack for more details.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith.
Location: Hybrid, London (min two days per week on-site)
Closing date: Wednesday 24th September 2025
Charisma vetting interviews to be completed by: Monday 29th September 2025
Interviews with LCM: w/c 6th October 2025 (in-person)
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Membership and Training Assistant to join the Early Career Researcher Network (ECRN) team, supporting the delivery of our inclusive, researcher-led network for early career researchers working across the SHAPE disciplines.
The role
The ECRN Membership and Training Assistant will play a key role in providing administrative support for the Early Career Research Network. The role holder will work closely with the ECRN team and will interact with researchers, universities and other stakeholders, as well as academic Fellows and colleagues from across the Academy.
You will support the ECRN Membership Manager in overseeing the day-to-day operations of the Network’s membership function. Key responsibilities include monitoring membership workflows, responding to member enquiries in a timely and professional manner, and serving as a primary point of contact for early career researchers interested in joining the Network.
The primary focus of this role will be managing membership and data-related activities, but you will also be providing administrative and logistical support for the Leadership and Advancement Programme and wider Network as required.
You will be confident using Microsoft Office programmes daily, such as Outlook, Excel and Teams and will be supporting with online events through Zoom. You will have to keep membership records up to date on our CRM database, Salesforce and communicate with our members.
The role holder will gain a proficient understanding of our membership policies and procedures and support the management of our online community platform.
You will be expected to travel across the UK from time to time to attend events and meetings with our delivery partners and other key stakeholders where appropriate.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.
Terms and conditions
The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.
To apply and to see the full job description and our workplace values, please click the Apply button to access the Applied recruitment platform.
Closing date: Noon on 10 September 2025.
Interviews for this role are currently scheduled for 29 September 2025, but this may be subject to change.
We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
Are you an experienced Finance Business Partner looking for a role where you can make a real difference in the charity sector?
We have a fantastic and rewarding opportunity for a Finance professional to join Mencap as Finance Business Partner (FBP). This role is a fixed-term contract for 12 months to cover a maternity leave. The role will be supporting the operational division that provides care and support to adults with a learning disability across England, Cymru and Northern Ireland.
We are looking for someone who is a confident communicator with both finance colleagues and operational staff, adapting their style to their audience. Someone who is well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role.
The successful candidate will use their commercial awareness and work with management teams to help deliver strong financial performance across the region they support, providing timely and accurate financial information to a variety of stakeholders.
We will consider both full-time and part-time applications and there is flexibility around where the role is based. We have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the role may be offered as home-based with some travel for team meetings.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
What will it take?
To be successful as a Finance Business Partner you will be expected to have:
- Excellent written and verbal communication with ability to convey financial information to non-finance colleagues and senior management.
- A desire to drive improvements in financial understanding & accountability to deliver a first class commercial and customer focused service.
- Strong collaboration skills including the confidence to challenge others.
- Ability to interpret a range of financial/operational information and reach quick judgements.
- Experience in financial analysis and reporting.
- Appropriate planning, organising and strategic business planning skills.
- An ACA, ACCA, CIMA qualification or hold a similar and relevant qualification.
The scope for this role is vast and we are looking for an ambitious and driven individual to join us!
If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held w/c 22nd September via Microsoft Teams.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Hours: 35 hours a week. 1 x Full-time (5 days a week) or 2 x Part-time (2, 3, or 4 days a week)
Location: Robert Street/hybrid working
Starting Salary:£34,506.00 FTE per annum to £35,934.00 FTE per annum depending on experience. Salary pending review
Contract Type: Permanent
Start Date: As soon as possible
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
The Advice Supervisor will be a key member of our Community Advice team who supervises and contributes to the delivery of our core service. You will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the targets, outputs and outcomes of all the generalist advice contracts and/or grant agreements are met.
Ideally, you will already be an experienced Advice Supervisor. However, we will consider this role as a development opportunity if you are already a qualified Generalist Adviser wanting to progress your career. You will need to have at least two years post qualification experience in delivering high quality generalist advice and casework and be able to demonstrate the potential to support others with varying levels of experience to do the same.
Closing deadline for applications is: 9.00am on Monday, 15 September 2025
Interview date: w/c Monday 15 September 2025
Interviews will be held on Zoom.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Look Ahead services.
£13.85 per hour on a zero-hour contract
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
For a full job description, please visit our website.
About you:
Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Open to feedback and personal development
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards providing an excellent service and has a can do attitude
Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you bilingual in French/English and have a project support background in International Development? If so, we would love to hear from you.
MannionDaniels seeks a Project Officer to support the delivery of Gavi’s new fund to strengthen engagement with CSOs and local partners across 14 countries.
MannionDaniels has been contracted by Gavi to deliver this new funding mechanism which aims to:
i. Increase vaccination coverage and reduce zero dose and under-immunised children.
ii. Set up grant/contract schemes with CSOs and local partners that are results-focused, cost-effective and provide value for money.
iii. Strengthen the capacity of CSOs and local partners to implement contracts/grants effectively and efficiently.
iv. Contribute to a conducive partnership, a joint vision and clarified collaboration modalities between governments, and civil society and local partners,
v. Help roll out HPV vaccination; and
Robustly evaluate the contracts/grant with CSOs and local partners to capture learning and ensure course correction as required.