Member services manager jobs in laleham, surrey

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

• ​Salary: £34,298 per annum (or £29,983 per annum outside of London).
• ​Hours: Full-time (35 hours per week). Job share applications are also welcomed.
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Interviews: Interviews will be conducted on an ad hoc basis, dependent on applications. You must be available to start within 1 week of your interview.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

We are looking for someone to come in and provide temporary administrative support to help us manage our event journeys within our CRM system. You must be able to work quickly and accurately and be able to prioritise and manage a busy workload. Some experience in Finance would be preferable, as the role includes financial administration.

About the Services and Partnerships directorate

​​This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

London - hybrid working, minimum of 40% working each month at our London headquarters

This new and exciting post is key in the development of our growing digital faith and membership team.

This role will lead on the marketing of faith content on digital platforms across the organisation, seeking to maximise opportunities for engagement in discipleship and evangelism, establishing innovative strategies that enable church members and those exploring faith online to deepen their Christian experience.

This role is perfect for someone with passion for digital evangelism, discipleship and Christian community. It will give the successful candidate the opportunity to work with a variety of teams across a large church and charity supporting some of the most vulnerable and marginalised people in society, including those impacted by homelessness, poverty, addiction, modern slavery, unemployment, debt and isolation.

We’re looking for a creative digital communicator with skills in innovative engagement who can help take our vision to the next level.

This is a permanent position based at our new, modern headquarters at Denmark Hill, London, SE5 8FJ. Although employees are expected to attend the office a minimum of 40% over the course of the month, we are open to considering options that meet your needs and the needs of the team.

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK. 

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.

Closing date: Monday 16th June 2025. We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team. 

If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.

What you’ll do :

• Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
• Managing IT tickets and ensuring timely resolutions.
• Supporting Windows, macOS, Microsoft 365, and mobile devices.
• Assisting with onboarding, training, and documentation.
• Helping deliver seamless AV and video conferencing experiences.
• Supporting exams and events—sometimes outside regular hours.
• Collaborating with HR, Digital Products, and external tech partners.

What you’ll need :

• ITIL Foundation or equivalent experience in IT Service Management
• Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
• Strong troubleshooting skills across hardware, software, and networks
• Excellent communication and customer service skills
• A proactive, self-starting attitude and a love for learning
• A commitment to data protection, security, and sustainability

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About the role

We are looking for a skilled trusts and foundations fundraiser to join the Business Development team at ClientEarth for a 12 month maternity cover. The Business Development Officer role will involve researching, cultivating, applying for and securing new strategically aligned funding from trusts, foundations and governments around the world.They will manage their own portfolio of prospective funders and liaise with ClientEarth’s global teams across different programme areas and geographies.Joining ClientEarth’s thriving and growing Business Development team, the postholder will use their skills and experience to support the essential work of one of the world’s most ambitious environmental organisations, and help protect our planet in this crucial decade. 

Meet your Manager

In this role, you will be managed by Carolina Bejarano, Development Manager within ClientEarth's Business Development team. Carolina brings over nine years of experience in the public and international development sector, with a strong track record in securing funding from trusts, foundations, corporate and institutional donors. She has worked with a diverse range of NGOs, supporting programmes focused on humanitarian aid, human rights, and sustainable development. She is based in our London office.

Main Duties

• Undertake prospect research and due diligence to scope potential new funders 
• Draft clear and compelling fundraising materials including cases for support, funding proposals, and concept notes 
• Meet with funder contact points to understand their interests/priorities, present proposals and provide insight to ClientEarth’s work 
• Support the development and improvement of team systems and processes to enable effective and efficient working 

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of working in a fundraising role for a charity, NGO, private or public entity (essential)
• Experience of drafting compelling proposals for trusts, foundations and statutory institutions (essential)
• Experience of supporting the relationship development process with a new donor, from prospect research through to cultivation (essential)
• Excellent writing, editing and verbal communication (essential) 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the United Kingdom.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties

Location: Diocesan House, Causton Street, London (Hybrid)
Contract: Full-time (35hrs/week)
Salary: £31,500 FTE 

DBS requirement: No DBS Required 

The Diocese of London is looking for a proactive and organised HR Officer to join our dedicated People team. This role is ideal for someone with strong administrative experience, a positive attitude, and the ability to communicate clearly and confidently. 

Working collaboratively across the full employee lifecycle, you’ll support teams throughout the organisation, helping to foster a culture of care, professionalism, and inclusion. If you’re quick to learn, passionate about best practice, and aligned with our mission, we’d love to hear from you. 

This is a hybrid role based at our Causton Street office in Pimlico, with a minimum of three days in the office each week. 

What You’ll Be Doing: 

• Coordinate and administer all stages of the employee life cycle
• Manage HR systems and ensure compliance with GDPR
• Lead on recruitment administration and support interview processes
• Deliver engaging HR inductions for new starters
• Coordinate training logistics and maintain learning records
• Support monthly payroll processes and address related queries
• Maintain accurate employee data and produce regular reports
• Contribute to HR projects and team initiative 

Who We’re Looking For: 

Essential 

• Strong administrative experience and excellent attention to detail
• Proven ability to coordinate workflows and meet deadlines
• Solid IT skills (Microsoft Office Suite)
• Ability to communicate clearly in spoken and written English
• Right to work in the UK

Desirable 

• Experience in a values-driven or not-for-profit organisation
• CIPD qualification or working towards one
• Knowledge of safer recruitment practices

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocese Fund (LDF) and the Diocese of London 

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services and paying and housing its clergy. This is a great opportunity to join an organisation that truly supports and engages with the communities that it serves.

Safeguarding Statement 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

To apply: 

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions. 

Interviews  

Interviews will be held in person on 18th and 19th of June. 

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Community Fundraising Manager

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.

Contract:  Permanent
Hours:  30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis

Purpose of the role

• Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
• Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
• Lead the strategy for our Individual/Regular Giving programme
• Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
• Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
• Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
• Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising

Ideal candidate

The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.

Person specification

Essential

• Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
• Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
• Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
• Excellent relationship building skills
• Ability to manage several projects at the same time
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• Understanding of digital marketing
• An understanding of GDPR in relation to fundraising

Are you passionate about fundraising?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are looking for a passionate and driven Fundraising Manager to help us take our fundraising to the next level.

The impact you will have

Working alongside the Head of Fundraising, you will inspire funders, donors and local companies to support our work. You will develop compelling applications to Trusts and Foundations and build strong relationships with grant managers.

Supporting the delivery of our annual calendar of public fundraising events, you will manage communications with public supporters and work closely with the Marketing and Communications team to develop innovative fundraising campaigns and social media content.

This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis. You will be joining a supportive and friendly team and will work closely with colleagues from across the organisation to deliver fundraising activities and raise the profile of Connection Support.

Contract: Permanent. Hybrid/any of our offices in Oxfordshire, Buckinghamshire or Milton Keynes

Hours: Between 30 – 37.5 hours per week

Salary: £37,011 - £38,763 per annum, dependent on experience (pro rata for part- time)

Closing date: Tuesday 24th June at 10.00am

Interviews: Thursday 3rd July

About you

You have a strong track record of generating income from a range of funders, with a proven success of securing grants from Trusts and Foundations. You also have up-to-date knowledge of fundraising best practice and current fundraising trends.

It would be great if you have experience of planning and supporting fundraising events, and experience of developing corporate partnerships.

Your values align with ours, and you are as passionate as we are about solving homelessness and mental ill-health.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Job Title: Digital Learning Manager

Reports to: Director of Education Training and Events

Line reports: None

Department: Education, Training and Events

Contract terms: Full-time, fixed-term 3 years

Salary: £44,727-£47,568

Location: London-based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, support the personal and professional development of our members and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

The RCOphth provides education, support and professional development for ophthalmologists of all grades and across all of their roles. It also contributes to education in eye care and ophthalmology for undergraduate medical students and practitioners in other medical specialties and ophthalmic professions. The RCOphth aims for all its audiences to be able to access the ophthalmology education they need, when and where they want it, and in the form most appropriate for the learner and the learning material.

This role is an exciting new opportunity for you to play a leading part in the development and delivery of our digital learning provision.

You will work closely with colleagues and editors/co-editors to ensure that this membership benefit is valued by the membership and external audiences and their experience when using the platform is optimised.

Key Responsibilities

• Management of the INSPIRE digital learning platform (Brightspace)
• Work with Editors, Co-Editors, Instructors and Contributors on the production of high-quality digital learning materials in terms of content, level and educational rigour
• Increase learner engagement and satisfaction
• Develop mechanism to sell INSPIRE to non-members in the UK and the overseas market
• Contribute to the development and maintenance of the RCOphth Digital Learning strategy

INSPIRE Platform

• Provide a skilled helpdesk service to users. This can involve talking users through how to use the platform, and sometimes dealing with difficult technical enquiries that require explanations to non-technical users.
• Manage the progression of materials through the necessary stages of creation and development and ensuring that materials are uploaded onto INSPIRE in a timely manner.
• Develop the functionality of the platform and managing its interaction with other software such as the membership database and collection of payments

Editors/Co-Editors/Instructors/Contributors

• Provide support to Editors and Co-Editors in loading resources onto the INSPIRE platform and integrating them to create learning materials.  This will entail formatting and editing text, images and video for house style and grammar whilst maintaining medical/scientific accuracy.
• Checking consent and clearing copyright/licensing permissions for materials used in INSPIRE.
• Organising Editor and Co-Editor meetings and workshops.
• Create mechanisms to obtain user feedback on learning materials and evaluate the platform to direct change.

Communications/Liaison

• Liaise with internal colleagues in the Department, the Communications Team and external stakeholders in relation to the development and promotion of online resources.
• Liaising with College staff from other departments about current and future projects that require support from INSPIRE or will generate learning materials for the platform.
• Liaise with those organising and delivering courses and webinars to record presentations, select and upload materials, and create specific learning pathways for delegates.
• Work with the Education Co-ordinator to design and produce promotional materials for resources.
• Work with e-Learning for Health (e-LfH) on the materials that the College has on that platform and integrate materials onto INSPIRE. This includes attending the Content Provider Group meetings of which this College is a member as well as other meetings as appropriate.
• Create, recruit to and support a Digital Learning Editorial Board which will be responsible, with other stakeholders, for ensuring materials are up-to-date and quality assured for 100% accuracy.  Once in place, be the staff contact responsible for the effective running of the Board and relevant processes.
• Be a member of and contribute to the INSPIRE Group (operational group of largely staff) and Digital Learning Subcommittee (members and staff).
• Undertake any other duties related to the job purpose which may be necessary in the work of the team.

Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equality and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

•  being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person Specification

 Knowledge, Qualifications and Experience

• Significant experience working with digital learning, delivered via an online learning platform (such as Brightspace)
• Experience in proofreading and copyediting scientific and clinical documents to strict standards
• Experience of multitasking in a busy role with competing demands and deadlines
• Experience of working independently and autonomously to meet objectives
• Experience of dealing with enquiries from users, including those with limited technical knowledge

Skills and Abilities

• Excellent communication skills both written and verbal
• Ability to work and communicate effectively with a wide range of stakeholders
• Work with a strong focus on quality of service
• Exercises tact and diplomacy
• Demonstrates a flexible and adaptable approach to work
• Close attention to detail

Personal Qualities (Attributes)

• Commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• Committed to own continuing professionaldevelopment
• Solution orientated with a drive to find opportunities for improvement and innovation

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development:

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel:

• Season ticket loan
• Cycle to work scheme

Wellbeing:

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your CV and a covering letter (maximum 2-pages). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on 17 June. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 9 June.

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.

At EngineeringUK we use evidence to make a real difference. Through research insight and robust evaluation, we work to improve the impact of our own work, as well as that of other organisations in our sector. We’re looking for an experienced Evaluation Manager to join our team of researchers and analysts to deliver and develop our evaluation projects, to help build an evidence-base for engineering and technology outreach activities and shape how we use this evidence to inform our own and others’ practice.

This role offers the opportunity to apply your expertise in designing, implementing and reporting on process and impact programme evaluations – most of which focus on young people - utilising quantitative and qualitative methodologies, conducting evidence reviews, and working collaboratively with key stakeholders. You’ll work with colleagues to embed learnings and develop advice and guidance to support the engineering outreach activity more widely.
 

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard

• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
   

About the role

At EngineeringUK we use evidence to make a real difference. Through research insight and robust evaluation, we work to improve the impact of our own work, as well as that of other organisations in our sector. Our aim is to make a positive difference to young people’s lives and securing the diverse engineering and technology workforce the UK needs to thrive. The research and evaluation team consists of 6 researchers and analysts who work to provide these insights.

This is an exciting opportunity to deliver and develop our evaluation projects, to help build an evidence-base for engineering and technology outreach activities and to shape how we use this evidence to inform our own and others’ practice.

With support from the Head of Evaluation and Impact, you will be the operational lead on our evaluations, with responsibility for:

• critically assessing the evidence required to ascertain impact of engineering and technology outreach activities across a complex landscape, with an emphasis on groups historically underrepresented in the engineering and technology professions
• designing and managing the evaluation of our educational programmes, including the practicalities and logistics of collecting/analysing these data, and reporting findings to internal and external stakeholders
• working with colleagues to embed learning from evaluation findings into our future activities and the wider evidence base on the impact of engineering outreach activity
• developing advice and guidance on evaluation and impact measurement to support the engineering outreach community to evaluate their activity more robustly.
   

This job would ideally suit an experienced monitoring and evaluation professional interested in evaluating education programmes with a focus on increasing opportunities for young people from underrepresented groups.
 

We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames and may involve some travel in the UK for evaluation fieldwork. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.
 

Person specification

Essential Skills / Competencies

• Knowledge of and experience in using evaluation techniques/practices, ideally with familiarity of education outreach programmes
• Ability to design and use quantitative and qualitative data collection tools and analyse these data using widely used analysis software (for example, SPSS, STATA, R, CAQDAS)
• Experience in undertaking literature searches and reviews, identifying relevant evidence, appraising its quality, and summarising the body of existing work
• Excellent time and project management skills, with experience working on multiple projects at once, adapting to changing priorities, and meeting hard deadlines
• Demonstrated ability to lead evaluation projects independently, from conception to dissemination
• Proactive in identifying evaluation opportunities and driving projects forward
• Ability to work independently and prioritise own tasks and time, but also take direction, be flexible and work collaboratively with others, contributing to team decisions and facilitating cross-organisational working
• An understanding of ethical and legal aspects of social research and the ability to adhere to appropriate research ethics and data protection protocols
• Ability to effectively engage with stakeholders, foster collaboration with external partners on shared objectives and involve users in the development of research and evaluation
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion

Education / level of experience

• 3 to 5 years of professional experience in monitoring and evaluation of programmes, ideally with young people

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.

The deadline for applications is 12:00 noon on 9th June.

Interviews

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 
 

We aim to notify candidates who have been shortlisted on 12th June. If you have not heard from us after this date, please assume that you have not been successful.
 

First interviews will be held week commencing 23rd June.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination

The Freedom Fund

The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward. 

Partnerships and Events Manager

This is an exciting opportunity for an outstanding events and donor experience professional to join a highly-effective global team, increasing the effectiveness and impact of a nonprofit working to improve the lives of millions of the most vulnerable people around the world.

Reporting to the Head of Strategic Partnerships, the Events Manager is a member of the partnerships team, in the external relations directorate. This role must be based in the London office but supports the work of all our global teams, most frequently the external relations team situated across London and New York.

The post-holder will be primarily responsible for the planning, creation, production and delivery of all of the Freedom Fund’s global external events, and will provide management, support and coordination for internal events. The events will range from small dinners, receptions and panel events, through to larger-scale annual events, such as staff retreats, Board hotspot visits, fundraising events and international convenings/conferences of varying scale and size. This is a vital role within our team – building upon and maintaining the Freedom Fund’s global reputation and brand, and ensuring our donors and key stakeholders enjoy exceptional experiences which deepen their understanding of our work and strengthen their relationships with us.

Interview process: 2 stage interview process: week commencing 16th June 2025

Please see the job description for all details.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

About our Marketing & Engagement Team:

At Princess Alice Hospice, the difference you’ll make means more. It means excellent care when it matters most in life. That’s our USP: that Ultimately Satisfying Purpose that comes from knowing that everything you do is making a difference to our patients, their families and friends.

We’re small enough to be a close-knit team where you can see the difference your campaign makes to the care we give every day. But big enough and ambitious enough for you to grow and explore new media, tools and techniques. All with a professional, experienced team to learn from and learn with.

About the role:

We have an exciting opportunity for an innovative and enthusiastic Campaign Manager to lead, plan, implement and evaluate campaign activity to showcase and promote us as Kingston and Richmond’s local Hospice, helping us to build trust and engagement now and to sustain future decades of community support.

You will lead on gathering insights on these local communities enabling us to create a campaign which resonates with and inspires people to support us, work with us and connect with us. You will collaborate to produce an innovative campaign, using digital and non-digital channels across a range of owned, paid and earned media.

Your success will be measured on results; increased awareness, understanding, engagement and activation that results in raising more income for Princess Alice Hospice. Building relationships with local stakeholders will also be key.

The role will be based at the Hospice but will require you to spend time on a weekly basis in both Kingston and Richmond. There is also some flexibility with regards to hybrid working.

Flexible, between the hours of 8am and 6pm Monday to Friday, with occasional weekend and/or evening work required. Part-time (minimum 30 hours) will be considered.

About you

You will be an exceptional communicator. You will have experience of managing comprehensive campaigns across a range of media especially in local or community-based campaigns. Your ability to inspire, motivate and mobilise both internal colleagues and potential partners externally will be key. Overall, you will have excellent insight, planning, organisational and project management skills, with exceptional attention to detail and appreciation of copy and production quality issues.

Find your Ultimately Satisfying Purpose. Discover the difference you can be.

The difference is you.

Benefits

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients, their families and our communities, we offer a range of great benefits, which include:

· 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

· Educational and professional development opportunities (we have an on-site Education Team)

· Free onsite parking

· Subsidised meals at our on-site restaurant

· Employee Assistance Programme – promoting staff wellbeing

· Access to Blue Light Card discount scheme

· Access to our Group Pension Scheme

· Tranquil Hospice grounds

· Wellbeing - we provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work.

How to apply:

If you share our values and want to make a meaningful difference, we’d love to hear from you — even if you’re not sure you meet everything listed.

For further information or queries please contact our People Services Team.

About Princess Alice Hospice:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, South West London and Middlesex.

At Princess Alice Hospice we are committed to building a diverse, inclusive team. We especially welcome applications from people who are disabled, from the LGBTQ+ community, and from underrepresented communities in hospice care.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are an organisation where you can be you.

Please visit our Privacy Notices section of our website to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

This newly created role is part of a strategic restructure designed to strengthen our management team and deepen our impact. As our services have expanded in scope and complexity, we’re dividing a previously broad role Programme Manager) into two part-time positions to bring in more specialist expertise.

As Head of Advice, you will shape the strategic direction of our advice services, ensuring they align with Sufra’s wider mission and are fully integrated into our food aid provision. You’ll be our designated safeguarding lead, support fundraising initiatives and maintain compliance with funder requirements, and lead our efforts to remain a trusted, accredited provider (AQS and IAA).

Working closely with our experienced Advice Service Manager, you’ll also provide strategic oversight of Open ARMs, our programme supporting asylum seekers, refugees, and migrants to access language skills, healthcare, training, and volunteering opportunities—helping them build new lives in the community.

This is more than a job—it’s a chance to lead with purpose, influence real change, and be part of a passionate, values-driven team.