Member services manager jobs

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.  Our members are part of geographical branches and Special Interests groups.

We are looking for an experienced and legally qualified Legal Assessor to join BABCP in a senior role supporting our complaints and disciplinary framework. This is a key leadership position, providing expert legal and procedural advice to BABCP Panels, supporting the Complaints Team, and ensuring that complaints and disciplinary processes are conducted with fairness, consistency and integrity.

You will play a central role in maintaining public confidence in BABCP’s regulatory processes. This includes advising on law, procedure and evidence, overseeing casework quality, supporting hearings and panels in real time, and leading a multidisciplinary complaints team. The role would suit a confident legal professional with regulatory or disciplinary experience, strong leadership skills and a commitment to upholding professional and ethical standards.

The role is initially temporary for a 12-month period however, there is the possibility of it becoming permanent.

What you’ll be doing

• Providing legal and procedural advice to BABCP Panels and the Complaints Team, ensuring compliance with BABCP Complaints and Disciplinary Procedures.
• Advising Panels on matters of law, procedure, evidence, human rights and equality, ensuring adherence to the principles of natural justice and procedural fairness.
• Providing clear, real-time procedural advice during hearings and panel meetings.
• Reviewing complaints and case files to determine BABCP remit and potential breaches of BABCP Standards of Conduct, Performance and Ethics.
• Overseeing casework quality, progress and compliance with BABCP policies, PSA standards and accreditation requirements.
• Ensuring investigations and outcomes are proportionate, consistent and aligned with best practice.
• Reviewing or drafting determinations, recommendations and legally robust outcome letters, with appropriate references to legislation and case law.
• Liaising closely with the Complaints Team, including the Complaints Coordinator, Complaints and Resolution Manager, Legal Clerk, Presenting Officer and others to support effective case preparation, including evidence and witnesses.
• Line-managing the Complaints and Resolution Manager(s), Complaints Coordinator and Legal Clerk, or other staff within the complaint team, including supervision, appraisal, workload allocation and professional development.
• Providing leadership that supports continuous improvement, high standards of service and effective team working.
• Supporting the development, review and implementation of BABCP complaints and disciplinary policies, procedures and guidance.
• Delivering training to Panel Members and staff on legal, procedural and regulatory matters.
• Supporting governance arrangements and the work of the Standards and Ethics Committee.
• Ensuring compliance with data protection, confidentiality, equality and safeguarding requirements.
• Monitoring compliance with legal, ethical and regulatory standards and proactively identifying areas for improvement.
• Taking accurate minutes where required and undertaking ad-hoc governance and compliance duties as necessary.

What we’re looking for

• Qualified lawyer in England and Wales (Solicitor, Barrister or Chartered Legal Executive), regulated by a recognised professional body (SRA, BSB or CILEx Regulation).
• Proven experience working in a legal, regulatory or disciplinary context.
• Experience of UK regulatory, disciplinary or tribunal processes, including complaints handling or professional misconduct investigations.
• Experience managing, supervising and developing staff, including performance management and professional development.
• Demonstrable team leadership experience.
• Strong legal drafting, analytical and written communication skills.
• A strong understanding of data protection, confidentiality and professional ethics.
• Sound knowledge of human rights legislation, equality law and safeguarding principles in regulatory or disciplinary contexts.
• Strong IT skills, including Microsoft 365.
• Ability to work effectively within a multidisciplinary team and to give and receive constructive feedback.
• At least five years’ post-qualification experience (PQE) (desirable).
• Experience working with professional regulators (e.g. HCPC, GMC, NMC or other PSA-accredited registers) (desirable).
• Experience within psychotherapy, counselling or mental health regulatory environments (desirable).

How to apply

Send an up-to-date CV and covering letter no more than two pages no later than 11th January 2026. Interviews will be likely held within w/c 26th January 2026.

The covering letter should set out how you would meet each of the criteria from the person specification that are marked “Application”.

If you have not heard from us by 22nd January 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Head of Marketing, Brand & Insight 

Salary: up to £55,000 

Location: Newark - Hybrid working with regular travel to other places of work.  

Office facilities available at Newark, Nottinghamshire. Office opening days are Tuesdays to Thursdays 

Full time: 35 hours per week 

Permanent contract 

Closing date for applications: 11 January 2026 

First interview: 29 January 2026  

Second interview: 5 February 2026 

About Us 

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and Work. 

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. 

About You 

We are looking for a talented, data-savvy individual to develop and leadour national marketing team, securing more engagement and actionfrom our audiences in support of nature’s recovery. The postholder will provide strategic direction and operational leadership across The Wildlife Trusts’ audience insights programme, development of our brand framework and the delivery of our marketing and digital fundraising Plan. 

We are looking for an inspiring team leader with significant experience of developing and delivering marketing strategy and with a proven track record of income generation. A seasoned analytical thinker, you will have a passion for all areas of marketing, underpinned by your expert use of audience insights and a flair for brilliant design and copy. 

You will have excellent working knowledge of running scaleable acquisition strategies and have a deep understanding of developing customer or supporter journeys. You will be well-versed in cross-team working, including with PR and communications, design, social media and content creators, to ensure all marketing campaigns deliver the core brand message. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.  

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitmen. 

At RSWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy.  

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

Mental Health Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Mental Health Recovery Worker

Location: Catford.  There is step free access at this location. 

Salary: £27,000

Shift Pattern: 37.5 per week on a pro rota between Monday To Sunday, Hours may include 08:30 - 16:30 13:00 - 21:00 08:30 - 21:00 10:00 - 18:00 . Shift patterns and weekly hours may vary dependent on service and resident requirements. You may be required to work Bank Holidays.

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team. you will empower and motivate both our  male and female residents and participants to achieve their personal goals and gain greater independence, supporting their reintegration into the community. You will provide tailored, person-centred support using a recovery model, ensuring our services are flexible and responsive to individual needs while meeting the expectations of our commissioners and stakeholders.

Your focus is on successful community reintegration and a sustained quality of life, guided by a recovery model that enables clients to live, work, learn, and participate fully in their communities through interactive and preventative approaches. We provide intensive accommodation-based support (six flats) and floating support (dispersed flats) designed to address the complex and challenging needs of our residents and participants.

Key responsibilities include:

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We are looking for someone compassionate and driven individual, with a genuine desire to support others in achieving their goals and overcoming challenges. You thrive in a fast-paced, dynamic environment, and can remain calm and non-judgmental in difficult situations. Strong communication skills are essential, allowing you to build meaningful relationships with residents, colleagues, and external partners. You are proactive, solution-focused, and possess a solid understanding of the complex needs faced by individuals with mental health issues. You are adaptable, able to work flexibly, and committed to SIG’s mission of empowering individuals through innovative and inclusive support.

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly mental health and substance dependency
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

About us

Rainforest Foundation UK (RFUK) is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

Do you want to lead transformative fundraising and communications strategies that make a global impact?

As Head of Fundraising and Communications, you’ll play a pivotal role in shaping RFUK’s external profile and driving income growth to support our ambitious 2033 vision: scaling up community-led protection of tropical forests. Reporting to the Executive Director, you’ll oversee strategic communications and fundraising, manage a small team, and work closely with colleagues across programmes and operations.

This is a senior leadership position where no two days are the same—whether you’re crafting compelling narratives, engaging major donors, or amplifying the voices of Indigenous communities on the global stage.

The role is full-time, permanent, and based in London with hybrid working options. We offer flexibility, a supportive culture, and the chance to make a lasting difference.

About you

You’re an experienced leader with a proven track record in both strategic communications and fundraising. You’re a creative communicator who can turn complex issues into persuasive, accessible messages that drive change and support for our mission. You know how to secure significant income from foundations, corporates, individuals and major donors, and you’re confident in building long-term relationships with diverse stakeholders. You thrive on collaboration, motivate teams to achieve ambitious goals, and bring resilience and cultural sensitivity to everything you do.

If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.

Job description and benefits

Please download the full job description. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance and four weeks of work-from-anywhere flexibility.

Location

Hybrid role based in our Bethnal Green office. The postholder would usually be required to work in the office a minimum of two days per week during their probation period. This can be reviewed with their Line Manager thereafter. RFUK can sponsor a Skilled Worker Visa for the successful candidate if required.

Application process

To submit your application, kindly complete the online application form by Friday 16th January 2026, by 9AM. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 days of the closing date, please assume that your application has not been successful on this occasion.

Interviews with shortlisted candidates will be held on 29th January 2026. Please let us know in your application if you are available to attend an online interview.

We're Hiring: Play & Youth Work Lead | Doorstep Homeless Families Project

Location: North London

Salary: £28,000 - £31,000 per annum.

Hours: 28 Hours per week - 20 hours face to face and 8 hours for admin

Benefits:

• Pension scheme with an employer contribution of 5% of gross salary
• 30 days paid holiday

The hours onsite will be worked over Monday, Tuesday Thursday and Friday, with normal working hours falling between 9.30am ( the earliest start) and 8pm (the latest finish).

Job Introduction

At Doorstep, we open more than just doors — we open possibilities.

Every day, we stand alongside families experiencing homelessness, providing a safe, welcoming space within a large family hostel where children can play, learn, and simply be themselves.

We are looking for a passionate and creative Lead Play and Youth Worker to guide and inspire our work with children and young people aged 0–18. This is a special role — one that blends leadership, imagination, and empathy. You will manage a small, dedicated team, shaping and delivering play and youth activities that bring light, laughter, and a sense of belonging to children whose early experiences have often been marked by instability.

At Doorstep, relationships are at the heart of everything we do. We work with families over years, not weeks — building trust, celebrating progress, and helping each young person discover their strengths. Our unique model of support is widely respected and deeply valued, and this role offers the chance to make a genuine, lasting difference in young lives.

If you are someone who believes in the power of play, creativity, and care to transform childhoods — we would love to hear from you.

About the Role

As Lead Play and Youth Worker at Doorstep, you’ll be at the heart of our mission — creating moments of joy, stability, and growth for children and young people who are living through uncertain times. No two days are the same. One moment you might be leading an energetic after-school club session; the next, you’re supporting teens to express themselves through art, music, or discussion.

You’ll manage and inspire a small, talented team of play and youth workers, ensuring that every activity we offer — whether it’s creative play, learning support, or outdoor adventure — reflects Doorstep’s core values of respect, belonging, and hope. You’ll plan and deliver programmes across all age groups (0–18 years), adapting to the needs and interests of children and young people as they grow.

Collaboration is central to this role. You’ll work closely with families, colleagues, and partner organisations to provide continuity and care, helping to make Doorstep a place where children feel seen, valued, and free to thrive.

This is not just a leadership role — it’s an opportunity to build something lasting. Your creativity, empathy, and commitment will help shape the next chapter of Doorstep’s play and youth work, ensuring that every child who walks through our doors is met with warmth, opportunity, and care.

Key Responsibilities

Leadership and Team Management

• Lead, supervise, and support a small team of play and youth workers and volunteers.
• Provide regular supervision, guidance, and professional development opportunities to team members.
• Foster a positive, inclusive, and collaborative working environment that reflects Doorstep’s values.

Programme Planning and Delivery

• Design, plan, and deliver a varied programme of play, creative, and youth activities for children and young people aged 0–18 years.
• Ensure all activities are engaging, developmentally appropriate, and responsive to the needs and interests of participants.
• Encourage children and young people to express themselves, build confidence, and develop positive relationships.
• Plan and oversee trips, events, and holiday programmes, ensuring safety and inclusivity at all times.

Safeguarding and Wellbeing

• To fulfill the statutory responsibilities of Deputy Designated Safeguarding Lead.
• Take responsibility for safeguarding and promoting the welfare of all children and young people involved in Doorstep’s services.
• Ensure staff and volunteers follow safeguarding procedures and receive appropriate training.
• Respond appropriately to any concerns, working in partnership with relevant agencies where necessary.

Partnership and Family Engagement

• Build positive, trusting relationships with parents, carers, and families, encouraging their involvement in children’s play and learning.
• Work collaboratively with other professionals and partner organisations to enhance support for families.
• Represent Doorstep at relevant meetings, forums, and networks to share best practice and strengthen partnerships.

Monitoring, Evaluation, and Administration

• Maintain accurate records of attendance, participation, and outcomes in line with organisational requirements.
• Contribute to monitoring, evaluation, and reporting processes to demonstrate impact and inform future development.
• Support funding applications and project reports by providing relevant data and case studies.

General Duties

• Uphold Doorstep’s ethos, values, and commitment to equality, diversity, and inclusion.
• Contribute to the overall running and development of Doorstep as a small, specialist organisation.
• Undertake any other duties reasonably required to support the effective delivery of Doorstep’s mission.

About You

Experience and Knowledge

• Relevant qualification in playwork, youth work, early years, or a related field (Level 3 or above) or equivalent.
• Significant experience of planning, delivering, and evaluating play and youth activities for children and young people aged 0–18 years.
• Experience of supervising or managing staff and/or volunteers within a play, youth, or community setting.
• Strong understanding of child development and the role of play in supporting wellbeing, resilience, and growth.
• Sound knowledge of safeguarding and child protection policies and procedures.
• Experience of working with families facing disadvantage, housing instability, or other complex challenges.
• Understanding of equality, diversity, and inclusion, and commitment to anti-discriminatory practice.

Skills and Abilities

• Excellent communication and interpersonal skills, with the ability to build positive relationships with children, young people, parents, and professionals.
• Creative and resourceful approach to planning activities that engage children of different ages and abilities.
• Strong organisational skills, with the ability to manage competing priorities and maintain accurate records.
• Ability to lead, motivate, and support a small team to achieve shared goals.
• Confidence in managing behaviour in a positive, trauma-informed way.
• Competent IT skills for administration, reporting, and communication purposes.

Personal Qualities

• Warm, approachable, and empathetic, with a genuine commitment to improving outcomes for families experiencing homelessness.
• Reliable, flexible, and resilient in the face of challenging circumstances.
• Reflective, open to learning, and committed to professional development.
• Enthusiastic about play and youth work as powerful tools for change and belonging

How to Apply

Please apply with your CV and a covering letter stating why you would like the job and what you believe you can bring to it.

Closing date for applications is Friday 16th January 2026.

Interviews will take place week commencing 2nd February 2026.

Digital and Communications Delivery Lead 

We are partnered with a fantastic charity who are seeking a dedicated and experienced Digital and Communications Delivery Lead to manage the digital and communications elements of its largest corporate partnership. This role is critical to helping the partnership raise a significant target their service user. 

Key responsibilities

• Programme managing both the digital delivery and communications aspects of the charity’s largest corporate partnership.
• Matrix managing relevant colleagues across different teams to achieve shared goals.
• Maintaining a critical relationship with the corporate partner at an operational level and reporting with confidence to their senior management/leadership.
• Providing direct delivery of relevant national and regional media activity and social media engagement aimed at adult audiences.
• Directly delivering relevant communications targeted at the corporate partner’s members, partners, and wider adult audiences.
• Oversight of organic and paid social media content and delivery.
• Oversight of the production of content for younger audiences.
• Ensuring the voices and experiences of children and young people are central to all work produced.
• Building and maintaining effective working relationships both internally and with the corporate partner to deliver agreed objectives.
• Regularly reporting progress against agreed plans and KPIs to senior colleagues both internally and externally.

Person Specifications

The ideal candidate will be able to demonstrate equivalent professional expertise gained in a digital, PR, social media, or a related discipline.

• Demonstrable experience holding a relationship with a corporate partner on behalf of a charity.
• Proven experience of matrix and programme management, successfully delivering shared goals by working across multiple teams.
• Demonstrable experience working in media, including generating positive coverage and holding relationships with journalists.
• Demonstrable experience in digital content production and communications, including liaising with external agencies.
• Experience in co-producing content with children and young people, coupled with an understanding of safeguarding.
• Proven ability to work effectively within a complex organisation and closely with senior leadership in a large organisation.
• Possesses excellent written, oral, and interpersonal skills, with the ability to communicate complex concepts to varied audiences.
• Comfortable working in fast-changing environments and capable of adapting plans as needed.
• Must be able to attend meetings in central London at least once a month, with occasional travel to other UK locations.

What’s on Offer:

• An 18 months FTC 
• A January start date 
• Flexible working, 1 day a month in London
• c. £45,000

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Fundraising Officer

We are seeking a motivated and well organised Fundraising Officer to support the delivery of effective donor stewardship and fundraising activity that helps young people thrive.

Salary: £31,200
Location: London W12
Hours: Full time 37.5 per week, part time considered
Contract: Permanent
Closing date: Monday 26 January
 

About the Role

This is an exciting new post in a growing charity, working alongside the Fundraising and Communications Team to support the Youth Zone. The Fundraising Officer will be responsible for providing essential administrative support to the Head of Fundraising & Communications and wider fundraising team. The charity is founded on support from high value donors and you will support the team to engage this group of stakeholders.

As part of a fundraising and communications team of 5, you’ll report to the Head of Fundraising & Communications. You will support with writing grant applications and funder reports, and be accountable for day-to-day funder administration and correspondence. Some of the key duties for this role include thanking Patrons, supporting events and researching prospective donors and new opportunities for funding.

About You

You’ll be confident communicating with a variety of stakeholders and bring strong organisational and IT skills. You’ll also be proactive, positive, and able to juggle multiple deadlines.

Essential skills and experience:

• Experience working within a busy office or administrative environment
• Ability to produce clear written information for reports and correspondence
• Strong communication skills and people skills
• Good IT skills including Outlook, Excel, and CRM systems
• Strong attention to detail and accuracy
• Able to work independently and as part of a team
• Willing to work occasional evenings and weekends (TOIL provided)

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for young people.

This is a vital charity that makes a huge difference in levelling the playing field for young people in West London, and you can be part of that journey.

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Fundraising Assistant, Fundraiser, Fundraising Administrator, Development Officer, Grants Assistant, Donor Relations Officer, Supporter Relations, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health Social Care service in Westminster.

£29,058.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

As an Enhanced Support Worker you will support vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

The working pattern involves a set five-week rolling rota covering early, late, and weekend shifts. Shift times: Early: 8am-4pm. Late: 2:30pm-10:30pm. The service operates 24 hours 7 days a week.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Be part of something extraordinary.  London Museum is entering a new chapter of our evolution as we work towards the opening of our new museum at Smithfield in 2026.  Behind the new immersive galleries, digital experiences and visitor journeys will lie a robust and resilient IT backbone.  This is your chance to help shape it.

As IT Infrastructure Technician you'll be a key member of the IT Services team providing hands-on, first-line support across our core IT infrastructure.  Working closely with the IT Infrastructure Engineer, you'll help ensure our servers, networks, storage and hardware run smoothly and securely.  From monitoring and troubleshooting issues to assisting with updates, backups and infrastructure deployments you'll play a crucial role in keeping the museum connected and operational.

We're looking for someone with substantial hands-on experience supporting servers, networking and storage technologies with strong working knowledge of Windows Server environments.  You'll have practical experience with network protocols and hardware, confidence troubleshooting a wide range of issues and a solid understanding of Cybersecurity best practice.  Ideally you'll bring relevant certifications such as CompTIA, Microsoft, VMware alongside experience with virtualisation platforms and Cloud platforms.

If you're technically skilled, proactive and excited by the idea of helping build the digital foundations for the new museum then we'd love to hear from you.

To apply, please click on 'Apply for this role' (bottom right hand side of this page).  Applications are by application form.  The closing date for applications is Monday 5 January 2026. Shortlisted applicants will be invited to an interview on Thursday 15 January 2026. 

London Museum is committed to equal opportunities and diversity. We particularly welcome applications from people from Global Majority backgrounds and disabled people, who are currently under-represented in our organisation.

Learning and Development Officer

Are you passionate about the learning and development? Do you have an excellent understanding of L&D activities and processes? We have an exciting opportunity for an enthusiastic, organised and committed individual to join a small and friendly team as a Learning and Development Officer.

Position: Learning and Development Officer (known internally as Talent Academy Officer)

Location: London/Hybrid working (two days a week in the London office/White City, combined with home-working and frequent travel across the Youth Zone network as required)

Salary: £29,000 - £34,000 per annum

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: 12noon 8th January 2026 - we may close the advert early depending on the volume of applications, so we encourage you to apply ASAP.

First stage interviews (virtual): Monday 19th January 2026

Second stage interviews (in-person): Tuesday 27th 2026 in London

There will also be a short, values-based phone interview between Stage 1 and 2.

About the Role

As a pioneering and growing charity, the award-winning Talent Academy has grown from strength to strength, expanding employee development programmes and supporting staff learning and growth at all levels, from part time youth workers to Board members and everyone in between.

You’ll have the opportunity to work with high profile stakeholders, trainers and learners, helping to implement excellent learning and development activities, both established and new.

Supported by the Talent Academy team, you will be the central co-ordinator of all Talent Academy activity, managing a variety of programmes, with lots of opportunity for your own growth and development. It is a busy and varied role involving events management, co-design and, in some instances, co-delivery. The role would suit someone at Officer level or an L&D Assistant looking to move up.

About You

We are looking for someone who is passionate about the learning and development of all people with an excellent understanding of L&D activities and processes.

You will have:

• Demonstrable experience of working within an L&D role
• Experience of end-end co-ordination and management of learning programmes
• Experience of communicating effectively with internal and external stakeholders, including senior teams
• High level knowledge of and skill with various Office software such as Microsoft Word, Excel, PowerPoint and Outlook
• Experience of producing accurate reports and analytics

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects its commitment to fairness and equality of opportunity.

You may have experience in areas such as L&D, Learning and Development, Training and Development, L&D Officer, Learning and Development Officer, Training and Development Officer, HR, Human Resources, Personnel. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Mental Health Advice Worker – Mind in Brighton and Hove

Contract: Fixed term until 31st March 2027 (with possible extension).

Hours available: 21 hours per week (3 days).

Salary: FTE £26,861 per annum | Actual salary £16,116 per annum.

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex. We are a Local Mind Affiliated to National Mind.

We are seeking to appoint a Mental Health Advice Worker for our busy and established service in Brighton and Hove. The role plays an essential part in our response to those people contacting us with their mental health enquiries and concerns.

You will be responsible for offering a range of face-to-face and telephone mental health advice and information to people living in the city, including carers and family members who have contacted us with a mental health concern. The service also delivers awareness-raising wellbeing workshops and community outreach as part of its delivery.

The role involves supporting people to identify strategies for looking after their own mental health and wellbeing, along with providing self-help information and resources.

You will require excellent communication skills, a track record of undertaking advice work and experience of successfully engaging and working with people with lived mental health experience. A commitment to and understanding of the recovery model is essential.

In return, we offer a range of benefits including full induction, training and 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.

All successful applicants are subject to Disclosure and Barring Service (DBS) clearance.

Closing date: Wednesday, 7th January 2026.

Successful candidates will be notified of interview details by 5 pm on 9th January 2026.

Interviews will be held on Wednesday, 14th January 2026, at 51 New England St, Brighton BN1 4GQ.

For full job details and the application pack, click the Apply button.

We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

We’re looking for someone to provide operational leadership for our Carer Support Service, ensuring safe, consistent, and compassionate handling of enquiries and triage aligned with our service model.

Key responsibilities include:

• Overseeing our Carer Support Line and initial triage, ensuring informed and proportionate decisions.
• Managing daily enquiry flow, guide team members, and coordinate early intervention cases for appropriate allocation.
• Holding a mixed caseload, including mid- high complexity cases, and act as deputy operational lead when required.

Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.

We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.

We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.

If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.

What we can offer you

• Generous Annual Leave plus the option to purchase additional Leave
• Workplace Pension with up to 6% employer contribution
• Group Life Assurance
• Health cash plan
• Employee Assistance Programme
• Enhanced Company sick pay policy
• Enhanced carers, family and other leave
• Remote working with travel costs paid
• A commitment to flexible working
• A commitment to support your learning and development

Governance Support Administrator
Hours: Part-Time 20-25 hours per week (preferred days Monday-Thursday, hours can be discussed)​
Location: Hybrid (40% from our office in Leeds)​
Salary: £24,000 - £28,500 (Pro-Rata)​
Contract: Fixed Term (12 month maternity cover)​
DBS: A basic check will be required

​

About us

​At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

​As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

​​

About the role

We are currently seeking a 12 month maternity cover for the role of Governance Support Administrator. This role will play a key part in ensuring the smooth running of our governance processes, ensuring they are robust, transparent, and effective.​

In this role you’ll play a key part in helping our Board of Trustees and leadership team carry out their responsibilities. You’ll make sure meetings are well-planned, papers are prepared with care and accuracy, and our governance processes are followed and continually improved.​

2026 will be an exciting period for Epilepsy Actions governance, as we implement some changes across the Board following a change in our constitution in September this year.​

There will be a range of innovative projects for the person in this role to work on, leading the way as we develop our new ways of working with our Board.​

Your day-to-day work might include:

• Coordinating trustee and committee meetings, including preparing agendas and taking minutes
• Supporting the administration of governance policies and procedures
• Maintaining accurate records and ensuring key documents are up to date
• Offering friendly, responsive support to trustees, colleagues and partners

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About you?

​We’re looking for a Governance Support Administrator who shares our commitment to making a meaningful difference. If you’re someone who thrives on organisation, clear communication and keeping things running smoothly behind the scenes, we’d love to hear from you.​

Ideally you will:

• ​Have excellent interpersonal and communication skills and enjoy working with people from all backgrounds
• Are passionate about developing our governance frameworks, and working collaboratively with our Trustees
• Are driven to influence positive change and continuous development
• Would love to learn more about governance, the charity sector, and working alongside the leaders in our organisation​

​Full on-the-job support, and relevant training will be provided.

​​​

Interested?

If you are interested click apply and you will be redirected our careers site to complete your application.​

Closing Date: 9am on Monday 12th January 2026
Informal Chat: Wednesday 14th January 2026
Interviews: Wednesday 21st January 2026

​We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Salary: £58,504.00 per annum plus a company car

Location: Home based with regular travel across England and Scotland including visits to shops and Old Street

Contract: Permanent

Hours: Full time 37.5 per week

Closing date: Wednesday the 14th of January at 11:30pm

Interviews will be taking place on the 23rd and 27th of January online

Are you a resilient, adaptable leader with proven experience in multi-site retail operations? Shelter is looking for a Head of Retail Operations to join our Retail Senior Leadership team in this exciting new role.

You’ll provide hands on operational leadership while driving long-term planning, systems improvement and service transformation – shaping the future of Shelter Retail to fuel our fight for home.

About the role

This brand new leadership opportunity offers the chance to shape the future of Shelter’s retail operations across England and Scotland.

You will bring strategic vision and operational authority across Shop Support & Buying, E-Commerce Reselling, Store Development, Retail Acquisitions and Retail Operations. As a senior representative you will champion the vital role our shops play as income generators, brand touchpoints and community assets that fuel the fight for home.

With proven experience of leading diverse teams, managing budgets and driving operational excellence you will inspire colleagues, strengthen communication across our shop network and ensure our estate operates consistently, compliantly and sustainably. Above all, you will drive accountability, collaboration and continuous improvement to help Shelter maximise its impact across England and Scotland.

About you

You’ll bring extensive senior leadership experience in multi-site operations, with a provide record of driving performance and commercial success. Skilled at leading diverse teams across operations, buying, projects and support functions, you will balance strategic vision with hands-on delivery.

Be confident navigating complex organisations and influencing senior stakeholders, you’ll also offer robust project management and property operations expertise, from shop openings to system rollouts. Financially astute you are comfortable with budgets, KPI’s and commercial modelling and thrive when leading through change and complexity.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The senior leadership team is in period of transition, laying the foundations for the next three years as Shelter retail grows its presence across high streets in England and Scotland, ensuring to embed operational excellence in everything we do. With over 200 staff members and 2000 volunteers across 80 shops, spanning community, furniture and boutique outlets – our central team of 20 supports shop colleagues to maximise income and profitability to fuel Shelter’s fight for home.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.

• We create change and align behind our strategy
• We enable decision making
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.