Member Services Team Leader Jobs in London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.
We are looking for someone to join our Public Fundraising Team as a Senior Challenge & Public Events Officer, to independently manage and have overall responsibility for leading on the planning and delivery of a pilot bespoke running event happening in May 2025.
The ideal candidate will have experience of project managing large-scale events with exceptional organisational skills; developing multi-channel marketing plans; developing and delivering complex stewardship journeys, and have strong relationship management skills.
Please note that this is an 8-month opportunity, of 21 hours per week. Due to the time-sensitive nature of planning this event, we are looking to have someone in post by mid-October. Please take this into consideration when submitting your application.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd October 2024
Interview date(s): Rolling basis - Early applications are encouraged as the role may be closed early if the opportunity is filled.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
c. £65k per annum
9 month fixed term contract (maternity cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Head of Supporter Growth.
As the Head of Supporter Growth at UNICEF UK, you will lead on delivering a best-in-class programme to recruit new supporters – across multiple channels and products including one-off and regular donations, eCommerce customers, subscription products, campaigning actions or supporters leaving gifts to UNICEF in their Will.
You will develop strategies to grow our income through delivery of multi-channel acquisition campaigns that engage supporters through positive experiences.
You will be a values-based leader, with extensive experience of inspiring teams to achieve strategic objectives. You will have extensive experience of developing and implementing successful marketing strategies, including financial management, strategic planning, monitoring and reporting of KPIs.
Act now and visit the website via the apply button to apply online.
Closing date: 12 midday, Tuesday 1 October 2024.
Interview date: w/c 7 or 14 October 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for an exceptional candidate to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy for and on behalf of families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
- listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight;
- provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of Inquiries;
- manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities;
- give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf;
- Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
This role is offered on a full-time basis.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
To apply for this role, please submit a supporting statement along with your CV.
Closing date: 5pm on the 17th October.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
The client requests no contact from agencies or media sales.
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Principle Duties and Areas of Responsibility
Operational Leadership and Governance
- Overall accountability for the operations of the foundation
- Oversee and optimise internal processes and workflows to enhance efficiency and productivity
- Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
- Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
- Oversee the development of all necessary policies to ensure safe and healthy working environments
- Ensure FNF is compliant with all financial, tax, charity and legal requirements
Financial Management
- Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
- Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
- Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
- Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
- Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
- Oversee the management and development of VAT reporting for FNF and trading subsidiary
- Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC
Systems and controls
- Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
- Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
- Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
- Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary
Fundraising, Events, Marketing and Communications
- Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
- Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
- Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
- Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.
Digital
- Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy
HR
- Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
- In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
- Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
- Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
- Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF
People Leadership
- Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
- Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes
Person Specification
Experience, Knowledge, and Skills
- Proven experience as a senior leader in ideally a non-profit or public sector organisation
- Strong and extensive operations management experience, financial leadership and programme delivery
- Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
- Demonstrated success in strategic planning, organisational development and stakeholder engagement
- Excellent leadership and team management skills, with the ability to inspire and motivate staff
- Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
- Experience of working with a Charity Board of Trustees
- Proven ability to develop a long term financial strategy and plans
- Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
- A commitment to the charity's mission and values
- Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
- Ability to think strategically, anticipating future trends and developing plans accordingly
- Encourage innovation and seek to understand best practice from both inside and outside the sector
- Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
- ACCA/CIMA/ACA or an equivalent finance qualification is desirable
Competencies
- Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
- Champions innovation fostering a culture of adaptability and forward thinking
- Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
- Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
- Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.
First Interviews will be held on: 21st October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Hybrid working - 4 roles available; located in North, Midlands, East and South of England regions.
We are recruiting four Workforce Leads to support hands-on recruitment, attraction and the onboarding and training of IPS Employment Specialists and Team Leaders across the country. These will be dedicated, regional roles where you will support the scale up of the IPS workforce in your designated region.
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by Social Finance in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
The Workforce Lead will provide specialist support to services embarking on recruitment campaigns, monitor their effectiveness and share learning. They will also provide hands-on support for recruitment efforts and training. This will vary according to the service need, but could include headhunting, sifting CVs, preparing for interviews, shortlisting and training.
The opportunity
The Workforce Leads will play a crucial role in the recruitment, onboarding, and training of the IPS Workforce within their designated regions. They will support the scale up of the IPS workforce by ensuring high-quality recruitment processes, comprehensive training programs, and effective onboarding practices. The Workforce Leads will work closely with IPS Grow Regional Managers, local and national stakeholders, including NHS services, to recruit the IPS workforce needed to achieve high levels of employment outcomes for IPS clients.
Responsibilities
The key requirements of the role are:
Recruitment and Onboarding:
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Lead the recruitment process for IPS Employment Specialists and Team Leaders in assigned regions.
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Collaborate with local services to identify staffing needs and develop tailored recruitment strategies.
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Support services by conducting interviews, shortlisting, and making hiring recommendations.
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Identify where IPS services can coordinate, combine recruitment efforts and facilitate links to ensure a joined-up approach.
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Coordinate and facilitate onboarding activities for new hires, ensuring they are well-prepared to deliver high-fidelity IPS services.
Training and Development:
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Deliver comprehensive training programs for new IPS Employment Specialists.
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Provide ongoing support and mentorship to new hires during their first year.
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Identify and address training needs, offering additional resources and workshops as necessary.
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Monitor and evaluate the effectiveness of training programs and make improvements based on feedback.
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Enrol IPS workforce members in e-learning training programmes and the accredited qualification.
Relationship Management:
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Build and maintain strong relationships with local and national stakeholders, including IPS services, ICBs leads and NHS Regional Leads.
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Support with workforce planning with services.
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Attend and contribute to regional meetings, sharing insights and updates on workforce development initiatives.
Quality Assurance and Reporting:
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Ensure that recruitment, onboarding, and training processes align with IPS Grow's quality assurance standards.
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Collect and analyse data related to workforce development activities, providing regular reports to the Workforce Manager.
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Identify challenges and propose solutions to improve recruitment and training outcomes.
Communication and Collaboration:
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Work closely with the Regional Managers and Regional Leads to ensure joined up and timely support for services in the region.
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Work closely with the Workforce Manager and other Workforce Leads to share best practices and coordinate efforts across regions.
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Contribute to internal and external communications, including newsletters, reports, and presentations.
About you
·Recruitment Expertise. Proven experience of recruitment within the healthcare system or substantial involvement in healthcare-related recruitment is essential. This includes interviewing, evaluating candidates and making hiring recommendations.
·Training and Development Expertise. Experience in delivering training programs and workshops, with a focus on adult learning principles and effective onboarding practices.
·Bility to influence others. You will work directly with IPS services to support their recruitment of IPS workers, therefore strong interpersonal, communication and influencing skills are essential. You will need the ability to build and maintain relationships with a wide range of stakeholders.
·Organisational Skills: Excellent organisational skills, with the ability to manage multiple priorities, create project plans, and meet deadlines.
·Problem-Solving Abilities: Creative thinking and problem-solving skills, with the ability to quickly understand challenges and develop effective solutions.
·Adaptability and Flexibility: Ability to adapt to changing project needs and work effectively in a dynamic environment.
·Shared values. We have a passionate belief that helping people to achieve appropriate employment can transform their lives. We hope you will share this, as well as our other core values.
·A thirst for learning and self-development and sharing that learning with services and stakeholders. This will include capturing and sharing learning – in written form, developing tools/guides and training.
·Teamwork. You will be able to work effectively in a remote large, cross-functional team.
·Strategic planning and organisational skills. You will be able to manage your own workload, and able to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines (internal and external).
·Creativity and the ability to self-manage. You will be able to demonstrate an ability to deliver results working with limited supervision, ideally in a remote working / virtual team environment. You will have strong communication skills and an ability to use a range of standard tools (such as Microsoft SharePoint, Zoom) to support virtual team working.
·Motivated to have impact / self-starter. You will be able to demonstrate high levels of initiative and personal leadership. You will be committed to your own development, including getting up to speed with and leadership practice. You will be continually curious and open to learning.
·Evidencing your work. You can provide timely reports and case studies to evidence your work and impact.
·Commitment to travel. The role will likely involve significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer and support a range of flexible working options.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have your own experiences of living with mental health challenges?
Could you draw upon your experiences of managing your own mental health conditions and maintaining your wellbeing, to inspire someone else to overcome the obstacles in their life by providing them with emotional and practical support.
Do you want to work with a leading advocacy charity organisation?
Then come and join us here at VoiceAbility.
Who are we?
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations and our Camden Crisis Team Peer Support Service is one of our involvement services.
We’ve been supporting people to have their say in decisions, around health, care and wellbeing for over 40 years. We make sure people are supported when it matters most.
Our service was co-developed back in 2015 by VoiceAbility and people who use the services. This is now part of Reach Out Camden which is passionate about working together with Camden residents to design and deliver services that improve their mental health and for people to live healthy and fulfilling lives in a place where they feel connected to their community and have the right opportunities to thrive.
Your role will require you to provide one-to-one support for service users as they are discharged from the Crisis team, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based in one of the Camden Crisis Resolution Team offices. The post is a permanent contract with a starting salary between £24,000 - £31,000 per annum pro rata.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays (pro-rata for part-time colleagues)
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme.
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development.
About the role
We have an exciting opportunity for a Peer Support Worker to join our team in the Camden Crisis Teams. We are looking for both full and part time staff, (working hours to be agreed, however, our service runs Monday to Friday, between the hours of 9am-5pm), on a permanent contract. Reporting directly to the Connections Team Leader.
Your role will require you to provide one-to-one support for service users, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based at in one of the Crisis Team offices either at Daleham Gardens or St Pancras Hospital. The post is a permanent contract with a starting salary between £24,000 - £31,000 pro rata depending on experience.
How will you make a difference?
You will work with the Peer Support Team and draw upon lived experience to assist service users to move forward positively. Acting as a specialist resource to provide a unique perspective to service users.
You will hold a small caseload to allow regular sessions to be held with the service user, maintaining confidential records, utilising VoiceAbility and NHS electronic records system. Planning, implementation of and review of care packages, including parts of the individual care plan.
About you
We’d like to hear from you if you
· Have lived experience of mental health challenges
· Have experience of accessing mental health services
· Have experience of being in a supportive and enabling role
· Able to demonstrate a general understanding of Mental Health issues, with a general non-judgemental attitude, and the range of services available to support them
· Have an understanding of confidentiality and can work within organisational policies and procedures and local health and social care polices, guidelines and process
· Have excellent interpersonal and communication skills, with experience of working within a multi-disciplinary group
· Are Professional, enthusiastic and engaging, a good listener, empathetic and have a positive “can do” attitude
· Hold an Enhanced DBS with Children & Adults Barred lists (or willingness to obtain)
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
Important Dates:
Closing date for applications: midnight on 27th September 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Interviews via Teams OR face to face: w/c 7th October 2024
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on our website. Follow the instructions to create your account, upload your CV, and complete our short application form.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please contact us via our website
VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.
The client requests no contact from agencies or media sales.
At Social Finance, we work to improve the lives of people and communities in the UK and across the world. Our mission is to take innovation to scale – shifting the way whole systems work to achieve lasting and widespread change. We are all united in our passion for making the world a fairer place.
Since we started in 2007, Social Finance has helped to pioneer programmes that improve outcomes in complex and enduring issues in society. Our innovations, including the social impact bond model, have mobilised more than £500 million globally. We have sister organisations in the US, Israel, the Netherlands and India and a network of partners across the world.
We are recruiting a new Chief Financial Officer to join our leadership team, working closely with our Board and leadership team colleagues to provide ongoing advice and insights on the financial health and sustainability of the organisation, ensuring that we are best placed as an ambitious non-profit enterprise to take advantage of new opportunities that become available to us in the future. Overseeing a small team, you will drive continuous improvement of our finance function, as well as work across the organisation to build even greater financial awareness and accountability as we continue to grow. As CFO, you will also contribute to the wider business strategy, as well as having oversight of our risk management, IT and Information Governance functions.
To be successful in this role, you will be a chartered accountant with excellent strategic finance skills gained at a leadership level, including substantial prior experience in P&L management, financial modelling and project accounting in a fast-paced environment. You will also bring strong controls and governance experience, with an understanding of what good looks like in finance. With exceptional relationship building skills, you will be a trusted advisor to staff at all levels and confident in presenting to influential internal and external stakeholders. While we welcome candidates from all backgrounds, we are particularly interested in those who bring blended sector experience across commercial and social enterprise or charity settings. Experience of working in a project-based or consulting environment is also beneficial, especially with organisations that work closely with the public sector.
We are passionate about building a diverse, inclusive team and we particularly welcome candidates from diverse backgrounds who are committed to putting equity, diversity and inclusion at the heart of our ways of working internally and externally. We value inclusive, inspiring leaders who bring high degrees of diplomacy, empathy and compassion to their work, with an appreciation of how to empower others.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role...
Are you passionate about making a positive impact on the lives of vulnerable individuals? The Renewal Programme, a well-established and respected local charity in the London Borough of Newham, is seeking a dedicated Housing Support Worker to join our team on a full-time basis.
You will play a crucial role in providing effective and high-quality support and resettlement services to vulnerable single homeless adults housed by the charity. Support workers are vital members of our team as they provide support to tenants, helping them to develop the life-skills they require to move on to independent living. In this role you will manage a caseload of tenants, supporting and encouraging them to maximise their skills and choices.
Your responsibilities will include:
- Conducting interviews and assessing the suitability of prospective tenants.
- Inducting new tenants into their local community and ensuring their understanding of their rights and responsibilities.
- Developing and reviewing support plans with tenants and coordinating with other professionals involved in their care.
- Holding keywork sessions with designated tenants and conducting regular risk assessments.
- Providing information, advice, and advocacy on welfare benefits, education, budgeting, and independent living skills.
- Liaising with external support service providers and fostering connections with community groups.
- Recommending permanent housing options and providing support and advice to successfully moved-on tenants.
- Upholding health and safety standards and maintaining positive relationships with the local neighbourhood.
About You...
You will play a crucial part in providing a safe and supportive environment for residents, many of who are formerly street homeless. As a natural communicator with excellent interpersonal skills, you will possess a supportive and non-judgmental approach.
Your ability to work within policies, procedures, and regulations is essential to maintain a safe and effective environment.
If you are ready to contribute to empowering vulnerable individuals and making a positive impact on their lives, we invite you to apply. Your dedication and commitment will play a vital role in helping our residents transition towards a more independent lifestyle.
Requirements:
- Experience of face-to-face support work with vulnerable individuals.
- Practical experience in assessment, key-working, and advocacy.
- Knowledge of housing management, support planning, and relevant statutory services.
- Excellent communication, organizational, and analytical skills.
- Ability to work under pressure, manage time effectively, and maintain accurate records.
A bit about us
The Renewal Programme is a local Newham based charity that is passionate about supporting those that find themselves on the margins of our community. We are able to offer the successful candidates a friendly, supportive and values driven work environment with a real opportunity to make a positive difference in the area of housing and homelessness in Newham.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have positions filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long.
Please refer to the job description and person specification attached and note an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.
You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.
You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.
Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.
Key Responsibilities
Campaign Delivery
- Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
- Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
- Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
- Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.
Supporter Experience
- Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
- Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
- Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
- Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.
People Management and Team Building
- Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
- Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
- Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
- Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.
Skills and Knowledge
- Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
- Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
- Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
- Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
- Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
- Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
YPF Trust are seeking to appoint a Chief Executive Officer, to lead the next phase of the YPF Trust’s development in support of place-based partnerships for children and young people.
This role is a crucial one for the sector; we believe that for too long, children's and young people's services have been overlooked, and young people in England do not have access to the services that are required for them to live the full lives that they should be able to. Importantly we believe that the importance of Place has been ignored and that the passion and drive that is found in local community collaboration is a powerful agent for positive change.
You will have passion for social change and a strong commitment for making the lives of children and young people better. You will be collaborative and inclusive by nature and as comfortable working with small community groups as with Government partners and funders.
The Trust and the Network of organisations that feed into it are broad, and diverse and include people who all want to make this world better for children and young people. If this is you, we would love to hear from you.
ABOUT YPF TRUST
YPF Trust is a national charity that focuses on collaboration in place for children and young people – we know that working in partnership makes children and young people’s lives better.
We support a growing network of over 40 areas across England by providing tools, resources, advice, enthusiasm, and challenge to established, emerging and completely new partnerships.
The YPF Trust originated from work initiated by John Lyon's Charity in Brent in 2014/15. In response to significant changes in local funding and the role of the local authority, John Lyon's Charity invested in local collaboration to sustain and increase investment, maximise resources, and enhance quality and impact – this led to the establishment of Young People’s Foundations or YPFs.
YPFs are locally established, cross-sectoral organisations that seek to sustain and strengthen delivery for children and young people in a specific area, shaped by local needs and ambitions. In practice, they convene and coordinate local services, building the sector's capacity and increasing and shaping investment.
Our vision is that all children and young people are heard and supported to be happy and thrive wherever they are. To make this happen, we believe that every local authority area in England requires a strong and sustainable children and young people’s sector and that effective and meaningful partnership and collaboration between local organisations is central to achieving this.
This is why it is our mission to ensure:
- There is a strong and effective partnership for children and young people in every place that it is needed, sustainably funded according to its specific needs;
- Funders recognise, understand and collaborate with partnerships at an individual and network level;
- National and regional infrastructure bodies work together with local areas (and statutory partners) to provide a coherent offer of support to local organisations
YPF Trust also hosts the Centre for supplementary education (formerly NRCSE) to ensure the continuation of support and guidance to community-led settings offering supplementary (also known as out-of-school) education to children and young people.
Supplementary schools are community-based initiatives to provide additional educational support for children who also attend mainstream schools. They are often geared to provide specific heritage languages, cultural and religious teaching for children from ethnic minorities as well as additional literacy, numeracy, science and homework support.
Working alongside local partnerships YPF Trust supports safe, effective delivery in communities and collaborates with them to raise the profile of community-led activities among mainstream schools and other children’s services.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Director of Financial Capability
About us:
Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now seeking passionate leaders to join our senior management team and work alongside our Chief Executive to drive this transformation forward.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
This role will be responsible for developing and implementing strategies to broaden the use of financial capability educational content. The development of the financial capability proposition will be to support our charitable objectives as well as generate income to fund our charitable activities. They will build strong relationships with appropriate stakeholders and contribute to enhancing our brand identity.This role will also oversee day-to-day operations across the following services e.g. IT, facilities management, project management and HR).
This is an exciting strategic leadership role which enjoys both the flexibility of hybrid working and flexible part-time hours.
Key Responsibilities:
- Creating and implementing strategies to promote and broaden the use of our Financial Capability learning materials.
- Developing a business model for the financial capability content.
- Developing a suite of metrics to measure success.
- Managing and growing relationships with appropriate stakeholders.
- Manage operational risks and ensure compliance with regulatory standards.
- Work collaboratively with the senior leadership team.
- Oversee day to day operations across the following services (e.g., IT, Facilities management, Project management, HR).
You will have:
- Worked in a similar senior role, preferably at Director level.
- Proven experience in successfully developing learning materials.
- A track record of implementing and operating Learning Management systems and CRM systems.
- Experience in overseeing day to day operations including managing relationships with third party providers.
- Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and effectively manage projects.
- Excellent communication, presentation, influencing, and negotiation skills, with a strong ability to collaborate with and persuade stakeholders at all levels.
What we offer:
- An opportunity to make a significant impact on the success of the strategy of the charity.
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and the charity sector
- Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office on two fixed days a month but otherwise we’re flexible.
- Flexible working days and times: We’re happy to be flexible as we trust you to get things done.
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours) – which increases further after two and five years’ service. You can also buy and sell annual leave.
- join our Private Medical insurance scheme.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button. Please read the Recruitment Privacy statement before application.
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
Proposed interview dates:
1st interviews: w/c 30 September 2024 (virtual)
2nd interview dates: 10, 11 and 14 October 2024 (in person at our London office)
Please note that depending on number of applications we receive; we reserve the right to close the advert early.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach.
Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.
You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.
Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.
Main Responsibilities
Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include:
Situational Awareness and Research
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches
Strategy Development
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with project teams to support the development of tailored digital strategies
Reputational & Risk Management
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents Citizens UK with senior stakeholders
Materials Development & Dissemination
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Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal.
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Ensure all work is completed within brand guidelines.
Digital, social media and website
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Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.
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Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools
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Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website.
External Relationships
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Manage relationships and communication with external suppliers where required
Campaign and Events Management
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Take an integrated communications approach to digital engagement activity.
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Identify opportunities, initiate and grow new campaign tactics.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal Comms & Knowledge Management
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts
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Provide training to key members of staff to upskill colleagues.
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Act as a brand ambassador for the whole organisation.
Internal Relationships
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Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values
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Provide digital support and advice to colleagues across chapters and projects
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Work closely with project leads across our migration work to coordinate digital engagement tactics.
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Liaise with other managers and teams within the charity effectively.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team (preferably line management) (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Professional or volunteer experience in the charity sector (D)
KEY SKILLS AND KNOWLEDGE
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies across TikTok and YouTube (D)
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Proficient in SEO (D)
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Strong understanding of integrated campaigning tactics (D)
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Strong understanding of brand and design principles (D)
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An understanding of the migration and refugee policy space (D)
PERSONAL QUALITIES & VALUES
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A passion for social justice and communities (E)
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Interested in working with diverse people of all backgrounds (E)
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Self-motivated (E)
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Adaptable and innovative (E)
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Creative and curious (E)
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A strong team player (E)
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Accountable (E)
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Relational (E)
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Kind (E)
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Inclusive (E)
The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you want to support young people to find their path to success, then this is the job for you.
Location:We work from home with regular travel to members schools – as such a full driving licence and access to a vehicle is essential.Due to the location of our members, we are specifically looking for candidates located in Birmingham, London (within the M25), and Manchester.
About the role: as School Membership Coordinator, you will have the opportunity to combine flexible working from home with hands-on delivery of impactful programmes in schools, supporting our members.
Key to this role is ensuring that schools are actively engaged with us, guiding and helping them to make the most of their membership with Future First. You will support a portfolio of member schools remotely, working 3-4 days per week from home. This gives you a great opportunity to build meaningful relationships with new and existing members.
We envisage 1-2 days per week delivering in-person support across our network of member schools – and although we will always try to minimise travel, the geographic breadth of our reach, means that there will, on occasion, be longer days and overnight stays.
Duties and responsibilities
- Build and maintain effective and proactive relationships with member schools
- Working closely with key contacts to plan and deliver impactful school workshops
- Work with colleagues to support delivery with employer partners
- Grow our membership with effective and impactful sales
- Contribute to our growth strategy
- Be part of an effective, small team
We are seeking someone who is organised, great at managing relationships and confident in delivering workshops to young people in schools. You will have some experience of CRMs, a full driving licence and access to a vehicle.
How to apply:
Closing date: 2 October 2024 - please note that we will review applications as they come in and interview candidates on a rolling basis. We reserve the right to close the application window early depending on the volume of applications received.
Please submit your CV along with a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First.
For more information please see attached job pack
The client requests no contact from agencies or media sales.
The Group Finance Director holds a key role in the executive team in the Foundation Office of the Charity. They are accountable for all matters relating to the UWGCF Charity finance, including the oversight of school income, endowment investments, loans, subsidiary companies, VAT, and the leadership of the Foundation finance team. To succeed in the job, the post holder needs to build effective working relationships with independent school bursars and finance teams and link effectively with the Business managers in the state funded academies.
The UWGCF is a complex organisation, and the post holder will need to demonstrate a high level of communication and interpersonal skills, the ability to build effective and supportive working relationships with other and be prepared to engage fully in the work of the Foundation. This may mean working outside of normal working hours but most importantly means communicating and work with colleagues as part of the team.
Initially they will report to the Chair of Trustees, although following a Governance Review and further work on Foundation Strategy, the Trustees may appoint a Foundation CEO. In the meantime the Foundation Office is led by a joint executive comprising three executives: Director of Governance and Operations, Director of HR, and Director of Finance.
For further information about this job please read the job pack attached.
Initial application by CV and covering letter, explaining why you have applied for the job. Shortlisted applicants will be required to complete an application form and to be subject to safeguarding due diligence, which includes a DBS check.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Research Manager (Policing and Youth Justice)
Reports to: Guidance Lead
Salary: £51,300
Contract: 2 year – Fixed term
Location: Central London/Hybrid*
Application closing: 9:00am Thursday 3rd October 2024.
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by commissioning research (including qualitative research, systematic reviews of intervention evidence and data analysis), and using this research to write and publish guidance across YEF’s sectors of interest.
We would be especially interested to hear from you if:
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You know a lot about policing and/or youth justice: You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about policing and/or youth justice with experts. There are many ways to acquire this knowledge. You might have worked in the police or youth justice, in associated organisations, or learnt about either during a degree.
The Senior Research Manager will:
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Lead the development of evidence-based recommendations in policing.
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Lead the development of the YEF’s strategy and research agenda on policing and youth justice.
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Become the YEF’s expert on policing and youth justice.
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Develop great relationships with experts and represent YEF in external meetings and events.
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Work with our Change Team to produce resources and accessible summaries for policing and youth justice colleagues on the evidence.
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Produce accessible summaries of YEF evaluation reports that can be used by policy makers, practitioners and service commissioners.
When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words:
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Why do you want the job?
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Can you give an example where you’ve had to summarise evidence on a specific topic that was highly contested? How did you manage the process and communicate the result?
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Please provide an overview of your experience in relation to policing and/or youth justice and explain why this experience makes you a good fit for this role.
We aim to reflect the diversity of the communities we serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.
The client requests no contact from agencies or media sales.