Member Systems Administrator Jobs in Manchester
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the Peer to Peer Groupwork Facilitator you will set up, lead and deliver a year-long peer to peer group programme for bereaved families who have experienced the sudden and unexpected death of a baby or young child.
The groupwork is based on a programme led by Harvard University and Boston’s Children’s hospital and has structured sessions drawing upon psychological model of CBT, although the sessions are not therapeutic. Each session has a theme and incorporates education, guidance and support.
You will establish and deliver a new peer online support group, facilitating group formation, and enhancing service delivery and creating a safe and welcoming space for bereaved families.
Outside the group sessions you will be responsible for managing the administration and evaluation of the service, including and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.
It is a key time to be joining the charity and helping us to continue to save babies’ lives and support bereaved families. The charity has been hugely successful, but the work is far from done. The impact of the sudden death of a baby is wide and never goes away, as we know from the families that we support. This drives all our work, across each department. We are a close and friendly staff team who all share passionately in the charity’s objectives, vision and values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for an exceptional candidate to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy for and on behalf of families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
- listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight;
- provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of Inquiries;
- manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities;
- give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf;
- Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
This role is offered on a full-time basis.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
To apply for this role, please submit a supporting statement along with your CV.
Closing date: 5pm on the 17th October.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
The client requests no contact from agencies or media sales.
Are you passionate about enriching the university experience for students? Do you excel in guiding student leaders and managing complex administrative processes? If so, the University of Manchester Students’ Union has an exciting opportunity for you to become our next Student Groups (Administration) Manager.
As one of the largest and most dynamic students’ unions in the UK, representing over 47,000 diverse students, we are dedicated to making student life the best it can be. We empower students to pursue their passions, connect with others, and make a meaningful impact within their communities. As the Student Groups (Administration) Manager, you will be pivotal in ensuring that our student groups have the resources, support, and guidance they need to flourish.
In this key role, you will be at the forefront of our student activities, empowering student leaders by providing them with the tools and support necessary for effective group management. Your responsibilities will include continuously improving and overseeing all administrative processes related to student groups, ensuring they are efficient, user-friendly, and scalable to meet increasing demands.
You will collaborate closely with various departments to coordinate essential resources such as room bookings, funding, and group management tools. Maintaining strong communication with students, you’ll promptly respond to their needs and ensure they have a positive experience with the Union. Additionally, you will play a critical role in ensuring compliance with best practices, union policies, and safeguarding the welfare of our student community, particularly in relation to risk management and legislation.
The ideal candidate will have a solid background in managing administrative processes, with a proven track record of streamlining operations to enhance efficiency. Strong organisational skills are essential, as is the ability to manage multiple tasks, prioritise workloads, and meet deadlines without compromising accuracy. Effective communication is key to this role, as you will engage with a wide range of stakeholders, including students, staff, and external partners. We are seeking someone who is proactive in identifying and solving problems, always looking for ways to enhance service delivery and improve the student experience.
Furthermore, a deep commitment to our values—especially inclusivity and placing students at the centre of everything we do—is crucial. Your ability to ensure that all voices are heard and factored into decision-making processes will be fundamental to your success as Student Groups (Administration) Manager. If you’re ready to make a difference in the lives of students, we encourage you to apply.
Please read the full role profile before applying, as well as our guide to recruitment.
The client requests no contact from agencies or media sales.
The Development Trusts Association Wales (DTA Wales) is an independent practitioner-based membership organisation promoting the work of, and supporting the growing network of, community enterprises in Wales. Our members are all independent not-for profit organisations who are serving their communities through a wide variety of services and initiatives.
We are recruiting for two roles:
- Communications & Events Officer, 0.8 FTE, £28 - 32k pro rata
- Administrator, 0.6 FTE, £23 - £24.5k pro rata
Communications & Events Officer
We are seeking a skilled and adaptable comms professional to deliver engaging communications and event support in both English and Cymraeg for DTA Wales and our Egin programme. We need someone who loves telling stories to convey the power of community action, and who excels at curating online and in-person events which support it.
DEADLINE - Midday October 3rd 2024
Administrator
We are seeking someone to provide administrative support for our Egin programme, and our DTA Wales Membership Services, with your time split 50/50 between the two areas of the organisation. The role will involve being a first point of contact for groups and individuals contacting us, and you will work closely with partners, mentors, facilitators, consultants and our members, as well as the wider DTA Wales staff team.
DEADLINE - Midday October 10th 2024
The client requests no contact from agencies or media sales.
Finance and Resources Manager (Full Time)
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.
This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds.
In return for joining us, we will offer you:
A salary of £32,000 - £34,000
Hours - 40 Hours per week
Additional salary enhancements after 1 year, 3 years and 6 years of service (in addition to any cost of living increases agreed by the Board of Trustees)
- 25 days annual leave per annum, plus bank holidays
- Development and training opportunities
- Pension scheme
- Employee Assistance scheme. Death in Service benefit and Health care scheme.
Closing date: 6th October 2024
Interviews expected to be held: 21 and 22 October 2024
Applicants will be shortlisted according to how well they meet the person specification. Please highlight and explain how you meet this specification in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not be able to progress applications where the supporting statement does not address the criteria for the role being applied for.
Please see the job description and person specification attached and submit your C.V. and supporting statement (which will cover your experience and ability to fulfil the job description).
The client requests no contact from agencies or media sales.
Who are we looking for to join #TeamGMYN?
We are looking for a skilled and enthusiastic Programme Coordinator to lead our programme for care leavers in Bolton. The programme funded by The Albert Gubay Foundation is in its second year of providing much needed support for care leavers to aide their transition to adulthood.
The activities provide individuals with opportunities to develop essential life skills, increase their wellbeing and create new support networks.
The programme will help individuals to build new friendships, develop aspirations and gain access to a supportive worker who they can approach for advice and guidance.
We are looking for a Programme Coordinator that can be a flexible and committed team player. In return you will have the chance to have creative ownership of this programme, bringing your own skills and ideas to make it an amazing experience for young people to be involved in.
In this role, you will need to be confident in inspiring and engaging care leavers and be able to develop positive partnerships with various stakeholders.
The main activities delivered through this programme include:
- Life skills workshops such as cooking, budgeting, travel training.
- Creative/outdoor activities such as music, cooking, drama, art, sport etc.
- One-to-one support to provide bespoke guidance so young people can overcome barriers to access education, employment and training opportunities.
A key part of the role will be promoting the programme to stakeholders and working to recruit young people. The successful candidate will integrate themselves within the Bolton Leaving Care Service to ensure we receive referrals for the programme.
Key responsibilities
- To develop effective relationship with care leavers.
- To deliver positive life skills, wellbeing and employability focussed activities enabling young people to develop key skills and experiences.
- To deliver one-to-one sessions with young people to support development and progression towards education, employment and training opportunities.
- To promote the programme to key stakeholders.
- To develop close working relationships with referral agencies such statutory services, voluntary organisations, and colleges.
- To monitor and report on programme outputs and outcomes using GMYN’s programme management database.
- To ensure that all participants and staff are safeguarded and that all activities are delivered safely.
- To effectively project manage the programme, ensuring that all planning, budgeting, recording, and reporting is up to date.
- To ensure that all activities are youth led and youth voice embedded in the programme.
- To conduct administrative tasks related to the role including internal and external communications, programme planning and data inputting.
- To perform any other reasonable duties and responsibilities that contribute to the organisations overall aims and objectives.
- To undertake training and development as agreed with line manager.
- You’ve written this as one-one further up, so just needs to be one or the other.
For further infomation on the role, the personal specification and GMYN more widely, please download our job pack, available on this page. This provides all the information on how to apply and more details regarding the role.
Thank you for showing an interest in joining GMYN!
You can apply via this webpage or alternatively, you can send an audio application if you prefer. If you send audio, please ensure that the answers are no longer than 2 minutes.
Please ensure you send your cv and answer the application questions. The personal specification is shown in the job pack attached to this page.
While we acknowledge that candidates might use AI to write their applications, we prefer to hear from their authentic selves.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.
The client requests no contact from agencies or media sales.
Job Title: Financial Controller
Contract: Fixed term - Maternity Cover - 12 months
Salary: £45,000 - £50,000 FTE
Hours per week: 28-35
Location: Home-based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 Bank and Public holidays.
About us at NCT
Our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future. That's why NCT is the charity with a clear and singular mission – we support people as they become parents.
About the role
We are looking for a technically proficient Financial Controller with charity experience to play a crucial role in managing the financial transactions team, ensuring robust financial controls and accurate financial reporting that will support NCT’s ongoing financial sustainability and the successful delivery of its ‘For Every Parent’ strategy.
Some of your key responsibilities include:
- Motivating, empowering and developing three team members
- Managing the month end close and ensuring that transactions are accurately recorded and compliant with relevant legislation
- Year-end accounts preparation and external audit: managing the year end timetable and tasks and acting as the key liaison for our external auditors
- Cash flow forecasting and management: monitoring cash balances and preparing reports for inclusion in management information
- VAT, Payroll, Gift Aid and Direct Debit processing and submissions
- Routine user acceptance testing of finance systems and play a key role in any finance system development projects
- Partnering with specific budget holders to discuss budget variances and reforecast on a monthly basis
This is an exciting and rewarding opportunity for someone looking to make an impact in an established and successful charity going through a period of change and growth.
Please see link to job description for further information as per website.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date - 25 September 2024
Interviews- W/C 30 September 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please be aware that this vacancy will close on the 30th September. If you are interested in the position, please submit an application as soon as possible.
Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.
We are looking to recruit a full-time officer to join our team delivering our flagship Pathways to Progress service. Following incoming referrals, the officer will contact service users to conduct a friendly telephone or video call to complete an assessment of their needs and challenges. The officer will then draw up action plans to connect the service users to the most appropriate set of service options, dependant on their chosen outcomes.
The officer will need to develop a good understanding of the internal and external service options available, plus have a clear and decisive skill for choosing the most appropriate course of action. The successful applicant will need to be a confident and comfortable communicator, with a patient and understanding personality.
We are seeking a good planner with experience of helping people to identify and reach their chosen outcomes, whilst also contributing to the wider success of an established service with its inherent timeframes and capacities.
The post holder will become an active member of the Charitable Services team, promoting the delivery of life enhancing support options to people with dual sensory loss and/or their carers. Service users will exhibit varying degrees of sensory loss, from the mild to the more profound. We are committed to respecting and celebrating the unique personalities and aspirations of each individual service user as we work with them to identify the most empowering bespoke action plan for them.
The officer will also have responsibility for overseeing the growth of an ongoing project to recruit and support a network of volunteers across the country, who can be co-ordinated to deliver localised marketing activities, such as attending public events on our behalf or dropping leaflets.
The main tasks delivered by the officer will be:
- To work with people with sensory loss to connect them to the services and support options that can best assist them;
- To build a friendly rapport with service users, to build trust so that they respond openly during the assessment conversations;
- To support individuals to engage with the agreed action plan and to help maintain momentum to complete the action plans
- To help individuals to celebrate their progress, to increase their knowledge and to expand their horizons.
- To develop a good understanding of the many internal and external support options available and their potential benefits;
- To develop and co-ordinate a team of volunteers to perform localised outreach activities on our behalf;
- To complete all necessary recording and reporting of service support, using our electronic systems;
- To contribute to the completion of funding reports, case stories, etc. as requested by the service manager;
- Occasionally to represent Deafblind UK at events, within online meetings and forums and to promote the service and generate service user referrals.
- To complete all training and input actively into team meetings, planning discussions and reviews.
Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.
Contact us for further details of the job role on 0800 132320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 400,000 people are affected by sight and hearing loss in the UK.
Schedule:
- Day shift
- Weekdays
Work authorisation:
- United Kingdom (required)
Work Location: Remote
Application Instructions
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability.
The client requests no contact from agencies or media sales.
As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
Key Duties
People & Culture Strategy
- Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
- Drive consistency of the implementation of the Plans
- Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
- With senior leadership, manage talent and succession planning
Human Resource Management
- Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
- Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
- Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
- Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
- Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
- Complete all required administrative tasks for new starters and colleagues leaving the organisation
- Processing and managing of maternity, paternity, and adoption in line with policies and best practice
- Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
- Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
- Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
- Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
- Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
- Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
- Support change management processes
Business Support/Compliance
- Contract management for Employee Assistance Programme
- Contract management for IT
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Responsible for driving the growth and retention of membership at The Textile Institute (TI). This role is crucial in ensuring that the TI’s membership base—both Individual and Corporate expands across all disciplines in textiles, clothing, and footwear worldwide. The Coordinator will engage with internal and external stakeholders, promoting the benefits of membership and supporting the overall objectives of the Institute.
The Senior Membership Coordinator will oversee and coordinate membership services, ensuring a high level of member satisfaction and engagement. This role requires strong organisational and communication skills, as well as the ability to manage multiple projects simultaneously. You will be responsible for streamlining membership processes, optimising workflows, and supporting the overall goals of the Institute.
Reporting directly to the CEO and working with members of the organisation from around the world and external clients, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach. This is primarily an office-based role although with hybrid working.
Opportunity to travel, attend some great events both in the UK and overseas.
Our mission is to promote professionalism in all areas associated with the textile industries worldwide.
The client requests no contact from agencies or media sales.
The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.
This role is subject to a Basic DBS check.
The client requests no contact from agencies or media sales.
About Us
Founded in 2007, KHULA Education is an award-winning South African NGO working in partnership with rural schools and underserved communities in deep rural South Africa to ensure children and youth can access a quality education and economic opportunity.
Over the past 17 years, KHULA has transformed schools that were previously failing into schools that compete at the national level; supported hundreds of young people to access tertiary education opportunities; and helped hundreds more on the path to employment. Each year, we support over 6,500 children, youth and more than 300 teachers.
About the Role
We are seeking to recruit a creative and ambitious Fundraising and Communications Officer.
As our reach and impact has increased significantly in recent years, so has our income, and this new role has been created in response to that demand. This is an exciting opportunity for a fundraiser who wants to widen, or consolidate, their knowledge and experience of fundraising, in an international context, as well as gain communications experience.
We are a very small team so the role will cover a breadth of funding streams, with a particular focus on Trusts and Foundations, High Value Donors, and Events, both special and community. It is therefore important that you have excellent writing and interpersonal skills, and solid experience of crafting successful funding applications. You will also need excellent planning and organisational skills.
The role can, to some extent, be shaped by the skills and experience of the successful candidate, but it is likely to include the following responsibilities.
Key Responsibilities
- Steward, retain and grow the support of our existing donor portfolio: KHULA has an existing portfolio of donors including trusts, foundations, corporates, major donors, individual and regular givers, the majority of whom are based in the UK or South Africa. Alongside the Director of Fundraising and Communications, the post holder will be responsible for managing these relationships, including bespoke reporting for trusts and major donors and taking responsibility for their own portfolio of donors.
- Donor prospecting and new business: researching and generating new donor leads as well as acting on opportunities provided by our Board and others, converting prospects into supporters of our programmes.
- External communications: working alongside the Director of Fundraising and Communications, assisting in the creation of our quarterly e-newsletter and the Annual Report, managing our social media channels, in addition to other ad hoc external communications.
- Events: supporting our community and events fundraisers and assisting with the organisation of occasional special events, alongside Board members.
- Fundraising innovation: assisting in the development of creative campaigns to increase donations/recruit lapsed donors, developing products and offerings.
- Financial management and admin: maintaining our donor database and contributing to fundraising budgets and forecasts.
Person Specification
Experience of working in a smaller charity and team is beneficial as this is a very hands-on role, covering a wide range of responsibilities.
We are particularly interested to hear from candidates who demonstrate most/all of the following attributes:
- A proven, demonstrable track record of submitting successful funding applications.
- Experience in successfully fundraising from one or more of trusts, foundations, high value donors and corporates.
- Experience of community and events fundraising, including promoting events and supporting participants.
- Excellent communication writing skills.
- Personal or professional experience of a range of social media channels.
- Good IT Skills (Microsoft Office, Mailchimp, CRM systems (we use Donorfy))
- Self-motivated and able to work autonomously with a largely virtual team
To apply, please submit:
Your CV
A cover letter explaining your suitability for the role and motivation for applying
A successful funding application that you were responsible for creating
Please note, this role will be based in the UK and you must have the right to live and work here.
The client requests no contact from agencies or media sales.
his role delivers one to one case work including ongoing support to resolve both immediate and crisis situations, in the main relating to welfare benefits, referring to appropriate support agencies and other ICCM services promoting a multiagency approach. The aim of the service is to empower people through access to appropriate support services and improve quality of life, health and wellbeing.
· Delivering client focused, culturally appropriate support services for the benefit of members of the Irish community in Manchester on an appointment office basis, drop in service, and on outreach for those with mobility issues facilitating access to mainstream health, housing, education and employment services.
- To provide support to members of the Irish community who are vulnerable through age, poor physical or mental health, homelessness, risk of homelessness, drug/alcohol use, offending, hate crime, social and cultural isolation etc.
- To complete an initial assessment of Service Users’ needs, presenting issues and risks, making onward referrals to statutory and other voluntary support agencies as appropriate for people to access specialist support
- An understanding of how to deal with people who have experienced trauma.
- Inputting all client based work onto the CMS; maintaining accurate and up to date case files and reporting.
- To facilitate the successful running of ICCM’s health and well being activities as required.
- To promote the wider work of ICCM, facilitating pathways to support where needed.
- To be aware of and maintain best practice in safeguarding.
- To commit to continuous professional development and keep up to date with best practise in the sector.
- To attend relevant training, conferences and seminars locally, regionally and nationally as directed by line manager.
- To participate and engage in supervision and appraisal provided by the manager
- To work as an accountable member of the staff team, working within the charity’s policies and procedures
- It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
- To ensure you fully embrace ICCM’s values in all your work.
Operational Support Coordinator
We are delighted to share this new and exciting opportunity for an Operational Support Coordinator to join a dynamic organisation.
Position: Operational Support Coordinator
Location: Holyoake House, Manchester
Salary: £33,570 per annum (pro-rated to 21 hours - £20,142)
Hours: Part-time, 3 days a week (21 hours)
Contract: Permanent
Closing Date: Midnight, Friday 20th September 2024
Interviews: Week commencing 30th September 2024, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
As Operational Support Coordinator, you will play a crucial role in the Operational Support Unit, ensuring the smooth and efficient operation of the organisation’s various processes. This role involves working closely with various teams to promote cross-functional collaboration and supporting the delivery of our operational plan through digital coordination, project management and process improvement.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Key responsibilities include:
- Lead on the end-to-end project management for cross-functional initiatives, ensuring clear communication and tracking timelines; Utilise digital coordination tools like Asana to manage resource planning, evaluate team capacity, and monitor progress.
- Facilitate communication channels across departments to stay informed about progress and potential roadblocks of our operational plan.
- Develop and manage a centralised reporting system that consolidates key metrics, performance indicators, and resourcing plans from across the organisation; Provide Leadership Team and managers with comprehensive data on organisational performance and trends for informed decision-making.
- Collaborate with the Research Officer and Digital Team to identify and implement technological solutions that enhance efficiencies for the organisation and its members in line with the tech and digital strategy.
- Identify, develop and implement process improvement initiatives that span multiple departments, to streamline operations and promote cross-functional collaboration.
- Assist in the business development programmes, supporting the trial of new products.
- Participate in the AI squad, contributing to technology and efficiency initiatives.
- Coordinate and chair monthly operational meetings; record accurate minutes of meetings and ensure all matters arising and actions are dealt with by the appropriate person within agreed timescales; Provide administrative support at other relevant meetings as appropriate.
About you:
To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience working as an Operational Support Coordinator in another organisation.
- Experience in process improvement, operational support or project management
- A positive and proactive attitude with the ability to identify operational challenges and issues, take initiative to develop and implement effective solutions
- Strong interest in technology and methods for efficiency improvement
- Demonstrate an agile approach to project management and adapt to changing priorities
- Attention to detail, good organisational and administrative skills
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
- Highly developed IT skills with the ability to use a variety of computer systems, and proficient in Microsoft Office applications
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Operations, Operations Support, Operational Support, Admin, Project management, Project Manager, Operational Support, Operational Support Officer, Admin Support, Administration Support, Senior Administrator, Senior Admin etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Remote (based in England & Wales with occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £28,665 - £30,865 pro rata (£11,466 - £12,346 actual)
Hours of work: 2 days per week (14 hours)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Finance Manager role involves:
- Overseeing day-to-day charity finance functions
- Managing expenses, payments and payroll processes
- Communicating and presenting financial reports and information
About you
Do you have accounting experience and strong numerical skills? Are you looking for an opportunity to use your financial expertise in a charity setting? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Finance Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.