Membership and associates recruitment coordinator jobs
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service. The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.
To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.
Key responsibilities we will entrust you with:
Membership applications and compliance programme
- Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
- Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
- Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
- Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
- Record and track data across various platforms, updating logs and content on the ISEAL website
- Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, taking notes and supporting follow up actions
- Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Liaise with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
- Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
- Confidence in using digital tools and systems, with a proactive attitude to improvements
- Good time management and ability to organise multiple simultaneous tasks efficiently
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
- Ability to communicate and work effectively in a largely remote, international environment
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Exposure to a professional sales environment
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
Applications
Deadline for applications: 2 November 2025
Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): w/c 6-10 November
Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November
Panel interviews (Teams or in person): w/c 17 November
Decision: by late November
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Thank you!
NO AGENCIES PLEASE
Senior Events and Membership Co-ordinator
Salary: £32,640 (pro-rata) / 17.5 - 35 hours per week (both part-time and full-time options considered)
Job location: Central London and remote working – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.
• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
• Are you hardworking, flexible, highly organised and efficient?
• Are you reliable, with excellent attention to detail?
• Do you have office administration experience?
The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack .
The Senior Events and Membership Co-ordinator has key responsibility for supporting our Organisational Membership alongside the Events Manager and the Head of Commercial Operations to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.
The Events Team is a key core team led by the Head of Commercial Operations, responsible for ensuring that support is provided to the QICN’s core programmes of work including the organisational membership, CPD events and various programmes.
The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.
The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.
Responsibilities
• Acting as a key point of contact for existing and new membership enquiries
• Working with the Head of Commercial Operations to track key deliverables within the membership and ensuring the maintenance of accurate records.
• Ensuring the issuing of invoices and supporting the Director of Finance with chasing payments and tracking payments
• Writing and editing newsletters to improve membership engagement
• Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.
• Tracking key statistics on member engagement and attendee numbers
• Overseeing the coordination and administration of several QICN professional networks.
• Supporting the Network Lead with outreach to potential network members.
• Preparation of online and in-person meetings (creating Zoom events, booking venues, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).
Person Specification
• Minimum of five years’ experience of working in a coordination, support or administrative environment
• Experience of working with senior stakeholders
• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)
• Experience of using CRM packages to manage, distribute, and update work
• Experience of organising events/workshops
• Experience of financial administration
• Experience in writing newsletter and promotional materials
• Detail oriented
• Good problem-solving and communication skills
• Highly organised and methodical approach to managing workload, including competing deadlines
• Able to work on own initiative and deliver timely, high-quality results
Desirable
• Experience in working in the healthcare sector
• Experience working with organisational members or high value clients
For the full Job Description and Person Specification, please refer to the Job Pack.
We are dedicated to the continual professional development of our employees and offer access to training opportunities.
We offer 25 days’ holiday per year (pr-rata for part time roles) plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.
Closing date: Monday 3 November, 5pm
Interviews: Monday 17 November, online via Teams
Please note that only short-listed candidates will be contacted after the closing date.
Charity no: 213128
Registered Charity
21 - 50
We believe high quality nursing care should be available for everyone, where and when they need it.
The client requests no contact from agencies or media sales.
Thank you!
South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education.
We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.
Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.
South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners.
At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work.
Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.
We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms.
Commitment to Equality, Diversity & Inclusion
SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.
SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!
Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace.
Further Information
To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below. You can also download our five-year strategy below to help you understand more about our vision for SBSU.
Process
To apply, you will need to:
- submit a copy of your CV
- submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
- answer some questions relating to your eligibility for employment.
- provide some details about your individual identity (not mandatory)
Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration.
The job description and person specification can be found in the recruitment pack which can be downloaded below.
Applications should be submitted electronically via the link above. The closing date for applications is 9:00am on Monday 3 November 2025. Interviews for this role are likely to take place week commencing 24 November 2025.
Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.
The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application.
Accessibility
We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting for a People Business Partner to join our team in People and Culture
Job Title: People Business Partner
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £40,080 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement including London weighting allowance)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We’re looking for a dynamic People Business Partner to join our People & Culture team. This is a pivotal role in delivering responsive, inclusive and customer focused people services that empower our colleagues and support Refuge’s strategic objectives.
As a People Business Partner, you’ll work closely with designated teams across Refuge, providing expert HR advice and support on employee relations, recruitment, and organisational change. You’ll lead and develop the HR Coordinator, ensuring high-quality service delivery and compliance with policies and legislation. You will analyse and interpret data and information to inform decision making. Your work will help shape a positive employee experience and contribute to making Refuge a great place to work.
You’ll be an experienced HR professional with a strong track record in employee relations and recruitment. You’ll bring a proactive, solutions focused approach and be confident in coaching managers and making change. You’ll be passionate about creating inclusive workplaces and have a good understanding of employment law and HR best practice.
Closing Date: 09:00 am 23 October 2025
Interview Date: 30 and 31 October 2025
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Co-ordinator
Do you have project co-ordination or administration experience?
We are looking for a Project Co-ordinator to join the team in this hybrid-working role.
Position: Project Co-ordinator
Location: Huddersfield/ Hybrid
Hours: Full Time - 37 hours per week
Salary: £26,083
Contract: Temporary until 31st April 2027
Start Date: November 2025
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 21st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.
The Role
Working with the Project Delivery Team, you will be responsible for the day-to-day co-ordination of the Champions programmes in line with the Organisation’s quality processes. You will have strong communication skills to support project execution while playing a key role in telephone-based promotional activities. You will be responsible for the recruitment and tracking of participants, ongoing monitoring and achievement of objectives set by the Project Officer in line with project objectives to ensure all contractual obligations are delivered successfully.
Main duties include:
- Assist in the planning, execution, and monitoring of projects and all associated administration
- Coordinate internal meetings and virtual events
- Conduct outbound calls to prospective nursery settings, participants or partners as part of recruitment activities
- Recruit nursery settings to programmes via email, telephone calls etc.
- Support marketing and sales efforts by gathering feedback and identifying potential leads
- Assist in campaign execution, including scheduling calls and reporting outcomes
- Prepare and dispatch project/contract materials and documents, ensuring customers receive materials within allocated timescales
About You
You will have strong communication skills to support project execution while playing a key role in telephone-based promotional activities.
Successful candidates will have experience of:
- Project co-ordination, administration or similar role
- Development and monitoring of project processes and systems using online technology
- Maintaining relationships with contract participants
- Dealing with and maintaining relationships with external delivery partners
- Conducting professional telephone calls
With knowledge of:
- Data management
- Comfortable using video conferencing technology
- Processes and best practice of contact initiation to successful completion
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
