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31

Membership And Finance Administrator Jobs in Holborn, Greater London

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Top job
The Royal College of Radiologists, Holborn (Hybrid)
£42,860 per annum. with pay progression up to £47,371 per annum within two years of employment, plus excellent benefits
Posted 2 days ago
Top job
Mind in Camden, Camden Town (On-site)
£16,594 per annum (pro rata of £27,657)
Would you like to take on an interesting and varied finance role and be part of a community mental health charity?
Posted 6 days ago
Top job
Royal College of General Practitioners, London (Hybrid)
£37,332.7 per annum
Do you have experience working with patients to help us gain insights to improve patient care & more effectively communicate with patients?
Posted 6 days ago
Top job
Richmond Team Ministry, Richmond (On-site)
£37,500 per year
We are looking for an enthusiastic individual to join a small team to look after 3 historic church buildings and other properties.
Posted 3 days ago
Richmond & Hounslow Methodist Circuit, Remote
£33,592 per year
Richmond & Hounslow Methodist Circuit supports diverse congregations in SW London and needs the right person to help manage its finances.
Posted 1 day ago Quick Apply
Closing today at 23:30
Humanists International, Remote
£27,000 - £30,000 per year (Pro rata if part-time)
Posted 5 days ago
Independent Society of Musicians, Bayswater (Hybrid)
£38,000 - £40,000 per year
We are seeking an experienced Assistant to join our dynamic team, liaise with Board Members and Management Teams, and assist the CEO.
Posted today
Community Advice Works, New Cross (Hybrid)
£39,000 per year pro-rata
Community Advice Works are looking for a community focussed Service Manager to run our community based advice service.
Posted 1 day ago
Closing in 5 days
Methodist Independent Schools Trust, London (Hybrid)
£75,000 - £85,000 per year depending on experience
Posted 1 week ago
Closing in 3 days
Royal College of General Practitioners, London (Hybrid)
£65,484 per annum
Posted 1 week ago
Page 1 of 3
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£42,860 per annum. with pay progression up to £47,371 per annum within two years of employment, plus excellent benefits
Full-time
Permanent
Job description

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

  • Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
  • Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
  • Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
  • Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
  • Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
  • Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
  • Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

  • Knowledge of membership systems and procedures.
  • Experience of managing a high degree of administration processes efficiently.
  • Knowledge and experience of using a database and managing data quality.
  • Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
  • Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
  • Strong interpersonal and customer service skills.
  • Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (40% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.

Application resources
Posted by
The Royal College of Radiologists View profile Company size Size: 21 - 50
Posted on: 26 April 2024
Closing date: 12 May 2024 at 23:59
Tags: Operations

The client requests no contact from agencies or media sales.