Membership and supporter care officer jobs

We are looking for someone with excellent communication and organisational skills to support with developing and communicating policy positions that contribute to the charity’s key strategic objectives.

In this dynamic role, you’ll work as a core part of the team and across the wider organisation to coordinate and draft responses to consultations and lead on responding to policy enquiries.

Your ability to influence and work together with others will help you to succeed as Policy Officer to learn from colleagues and external networks in order to contribute to policy positions, confidently represent Diabetes UK and influence others appropriately.

You will also be keen to seek out opportunities to develop your knowledge and skills and have an appetite to develop expert knowledge in particular policy areas.

Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and make a positive difference to the lives of people impacted by the condition.

 Friends of Moorfields

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.

The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and managing the trust’s volunteer programme.

The Position

The Volunteer Administration Officer is an exciting and challenging role, responsible for assisting the Volunteer Services Manager in the recruitment, administration and support of a network 350+ volunteers throughout the hospital at City Road, and the 31 Moorfields Network Sites.

The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Key Accountabilities 

1. To assist with the recruitment, administration and support of a team of 350+ Volunteers at Moorfields City Road.

2. To support the delivery of the ‘Telephone Support Service’.

3. To promote and support volunteer services in Moorfields Network Sites

4. Other General Duties

Interviews planned for 8th / 9th February

 No recruitment agencies please.

We strongly advise that applicants DO NOT use Chatbot AI to generate their covering letter.

In this dynamic role as Healthcare Engagement Systems & Change Manager, you’ll be at the forefront of delivering agreed and dynamic plans to improve outcomes for people living with/at risk of diabetes.by working to reduce variation, and improve care, treatment and prevention via influencing and partnership working activity.

We’re looking for someone who can inspire and collaborate, building strong, positive relationships to increase understanding of diabetes. Your ability to influence and work together with others will help us support health system professionals and communities to improve diabetes care.

Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.

Please note this is a Home-based working role within East of England as part of the Midlands & East region, and is linked to the Wolverhampton Office. The successful candidate will be expected to work one day a week from a Diabetes UK office.

We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.

This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.

Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.

• You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
• You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
• You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
• The role also offers opportunities to work on data visualisations for effective communication of data and research insights.

This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information on this role, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

As Policy and Public Affairs Manager, you will help ensure London Youth is a credible, influential voice on issues affecting young people and the organisations that support them. Sitting within the Fundraising and Communications Directorate, you will work closely with the CEO, senior leadership, and youth participation, communciations, fundraising and delivery colleagues to deliver demonstrable external influence and impact. 

You will craft clear, evidence-based policy positions that shape debate and influence decision-making at London and national level, ensuring the policymakers understand and respond to the realities facing young people in London. Through effective internal engagement, you will also ensure colelagues and our members are well-informed and equipped to respond to key policy developments. 

You will successfully represent the voice of London Youth's members and the young people they support, helping to secure greater recognition, investment, and support for youth services. By building strong relationships with policymakers, parliamentarians, and sector partners working to address the issues affecting young people inthe capital, you will help position London Youth as a trusted and respected contributor to relevant policy discussions. 

At a time of significant change across the youth sector, you will play a central role in campaigning for systematic change and in building the profile of London Youth and the wider voluntary sector as the Government's 10-year National Youth Strategy, Youth Matters, is implemented. You will help ensure commitments translate into meaningful outcomes for young people, particularly in relation to youth services, enrichment opportunities, and support for young people not in education, employment, or training, and strengthen long-term investment in youth provision. 

What you will be doing 

You will lead the development and delivery of London Youth's policy and public affairs work, building a clear and consistent understanding of the London and national context for young people and youth organisations. Working closely with colleagues across the organisation, including communications, fundraising, delivery, and MEL, you will help develop a clear and compelling case for support and influence. 

You will work in close partnership with the CEO and CEO's office, acting as a trusted policy adviser, supporting the CEO's external policy engagements, positioning, and relationships with senior policymakers and influencers. 

You will monitor emerging political and policy developments and relevant funding announcements, providing insight and analysis to identify opportunities for engagement. You will draft swift organisational responses to key policy announcements, in collaboration with the CEO and communications team, and ensure relevant intelligence and opportunties inform the work of the fundraising team. 

You will develop, maintain, and communicate evidence-based policy positions, insights, and priorities, convening our members regularly to inform clear policy asks and advocacy. You will shape briefings and consultation responses that reflect the needs of London Youth's members and the young people they support. You will shape policy positions and provide high-quality briefings ahead of key senior-level engagements. 

You will oversee and track our policy influencing activity, identifying emerging policy developments, coordinating internal input, engaging stakeholders and representing London Youth in external policy and public affairs forums, and reporting on the impact of our policy work. 

You will strengthen policy work through insight and engagement, analysig relevant data and research from our membership and working with the Learning and Impact Lead to ensure insights from London Youth's network inform policy development. You will also identify opportunities for members and young people from our Youth Board to engage in policy work, including through consultations, networks, and events. 

You will build and maintain strong relationships with key London and national stakeholders, identifying opportunities for partnership working with other organisations and ensuring London Youth has a visible, credible voice in debates affecting young people. 

You will contribute to London Youth's communications, campaigns, and profile, working with colleagues to shape policy activity across digital channels, produce engaging written content including articles and speeches, craft organisational messaging, support youth-led engagement, and contribute to London Youth's thematic networks, influencing events and media opportunities. 

What you bring to the role 

Knowledge and Experience: 

• Strong understanding of how policy is developed in the London and national context, and experience of engaging with political agendas on behalf of a charitable or membership organisation. 
• Experience in developing robust policy positions, responses, and solutions, and influencing politicians and decision-makers. 
• Up-to-date, proven experience in public affairs, parliamentary engagement or a related policy-influencing role, with a clear track record of driving meaningful change. 
• Good understanding of UK parliamentary and government processes, and of current policy areas impacting young people in London and across the UK. 
• Experience of producing a range of briefings and written materials, including research findings, public statements, consultation responses, and briefings for senior colelagues. 
• Proven ability to build and maintain collaborative relationships with opinion-formers and other key stakeholders. 

Attributes and Behaviours: 

• Demonstrate excellent interpersonal and communication skills, especially when it comes to policy partners. 
• Demonstrate confidence to engage and build productive relationships with a wide range of stakeholders, including those at senior level. 
• A confidence verbal communicator and presenter able to represent London Youth within policy forums, consortia, and networking events. 
• Demonstrate ability to work on your own initiative and as part of a team, with proven ability to innovate and deliver change. 
• Demonstrate ability to analyse, summarise, and present evidence to different audiences. 
• Demonstrate a commitment to ensuring young people have prominent platforms to voice their views directly on the issues that affect them. 
• Demonstrate a commitment to strengthening London's Youth sector. 
• Be willing to work some evenings and the occasional weekend. 
• Understanding and supporting the vision, mission, and aims of London Youth. 

Demonstrate living our values of being: 

• Ambitious
• Collaborative 
• Inclusive 
• Accountable 

Why work at London Youth 

• Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). Pro-rata if you work part time. 
• Employer 4% pension contribution
• Additional leave granted to support voluntary activity 
• Free Health Care Cash Plan 
• Free access for you and your family to the Employee Assistance Programme 
• Free access to the 'Headspace' app for you and your family
• Flexible working opportunities considered 
• You'll be working with a fantastic team of passionate colleagues across London Youth 
• You will be making a difference to the lives of young people

Summary:

The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.

Purpose of the job:

As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.

This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.

Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.

Key responsibilities:

Supporter care and engagement

• Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
• Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
• You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
• Keep thank you letters up to date with new stories to show the impact of their donations.
• Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.

 Data and insights

• Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
• Run regular reports to track supporter engagement, retention, and income trends.
• Use insights to improve supporter stewardship and fundraising journeys.

Proactive fundraising support

• Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
• Support the delivery of fundraising appeals, events, and supporter journeys.
• Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
• Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in. 

Donation processing and administration

• Accurately set up new direct debits and Gift Aid declarations.
• During staff absence support the recording and reconciliation of donations if necessary.

Fundraising and supporter partnerships team

• Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
• Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
• Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.

This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.

Person specification:

Essential experience

• Strong organisational and planning skills
• Excellent written and oral communication skills
• Ability to work on your own initiative and as part of a team
• Experience in customer service or supporter care
• Experience of using a CRM /donor database
• Good working knowledge of excel spreadsheets
• Attention to detail
• A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
• Inspired by London City Mission’s vision and values

Desirable experience

• Medium level skills in MS Office applications
• Experience of using Microsoft Dynamics D365 CRM
• Experience of processing direct debits
• Experience of coordinating volunteers
• Experience of working in a fundraising team
• Be willing to host the LCM weekly online prayer meeting and to lead team devotions

Benefits:

Here are some of the benefits we would offer you in this role:

• 25 days annual leave 
• Blended approach to work - with some flexibility over days in the Office and working from home
• An attractive pension scheme with LCM contributing 11.5% of salary
• Clear Christian values underpinning all we do
• Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January

This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.

Occupational requirement:

London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.

The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.

Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.

On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.

Employees are required to agree to the Mission’s Statement of Faith and Conduct.

This job description does not form part of a contract of employment.

This is an exciting opportunity for someone looking for their next role in fundraising at an exceptional moment for the Young Vic under the new artistic direction of Nadia Fall OBE as she launches her second season in Spring 2026, alongside the launch of a new website and a refreshed fundraising strategy.  

This role is pivotal in shaping the future of our supporter engagement and income growth. For the first time in a decade, you will lead the launch and delivery of a renewed membership scheme that ensures our membership offer is compelling, competitive, and aligned with our artistic vision. We are now looking for a proactive, proficient and dynamic fundraiser to drive membership growth. Increasing income will be central to your success, alongside providing the highest possible customer care, delivering exceptional stewardship and building meaningful relationships with our members and individual donors.

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We are particularly keen to hear from Black and Global Majority people, and candidates who self-identify as disabled. All candidates who self-identify as disabled who demonstrate that they meet the essential criteria will be invited for interview. The Young Vic is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation.

To Apply, please see more details via the Young Vic Jobs Page on our website.

SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working around the world, we focus on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Supporter Care Officer to provide high quality supporter care to all of our Individual Giving (IG) supporter types.

• Acting as a reliable first point of contact
• Handling queries and tasks efficiently
• Maintaining accurate records
• Improving and streamlining processes
• Collaborating with colleagues to achieve results. 

If you are self-motivated, with excellent communication skills and good attention to detail, looking for a key role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description, essential postholder criteria, and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 1st February, 11.59 pm UK time. Applications will be review as they arrive.

Location: Hybrid - at least one day per week is required in our Cambridge office (CB2 1AB). Occasional travel to Cambridge or London will be required for meetings or collaborating with colleagues. 

Please note: The post-holder is required to reside in the UK at reasonable travel distance to attend the office weekly. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.

About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.

About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change

Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.

This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.

Closing date: Wednesday 11th February 2026

Grade: NJC Point 16 - £18,310.80 per annum (FTE £30,518)
Hours: 22.5 hrs per week (excluding breaks)
Days: To be worked over three days, including a Monday
Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period
Responsible to: Deputy Chief Executive
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN.

Main Purpose of the Post 

To take the lead for Human Resources within Salford CVS, under the direction of the Deputy Chief Executive.

Salford CVS is recruiting a proactive Human Resources Officer to lead our HR function. Working closely with the Deputy Chief Executive, you’ll manage HR records, support recruitment and induction, ensure compliance with legislation and GDPR, and maintain up‑to‑date HR policies and processes. You’ll also coordinate staff training, benefits, and HR metrics to support organisational development.

This role is ideal for someone organised, confident with HR systems, and passionate about supporting a positive workplace culture.

Specific Duties

• Maintain all Human Resources records for staff members including holiday and absence records, staff appraisals and reviews
• Ensure that current Human Resources legislation is being correctly implemented across the organisation.
• Identify and recommend areas for system improvement
• Ensure that appropriate policies are in place and being followed by the workforce
• Support recruitment process lifecycle
• Support staff inductions and help staff to understand Salford CVS policies and values
• Coordinate any external staff benefit schemes, for example Hospital Saturday Fund
• Coordinate staff training and development requirements and to incorporate these into an organisation-wide training and development plan
• Compile and analyse information on HR issues, training, or other areas within the remit of this job function
• Use and manage SharePoint and MS365 tools to support Human Resources processes and document management
• Ensure compliance with GDPR and data protection regulations for all Human Resources records and processes
• Monitor and report on Human Resources metrics (e.g., turnover, absence rates) to inform decision-making

To apply

Please complete our online application form via the ‘Apply’ button.

If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.

Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Friday 27th March 2026

​About the team​

The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.

Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content. 

​

About this role

We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.

Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:

• Supporting our Philanthropy team to engage donors in our work and through our series of events.
• Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
• Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.

Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.

We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.

You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.

This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.

​Key responsibilities

• Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
• Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
• Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
• Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
• Supporting the Communications team by preparing materials for events and online campaigns.
• Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best. 
• Using data and feedback to improve content quality and relevance.
• Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
• Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
• Working with our portfolio partners and the Investment team to gather and share their insights and stories.
• Escalating risks or delays early, providing clear context and options.
• Applying inclusive language and accessibility standards in all content.
• Actively seeking opportunities to learn about new digital tools and trends. 

​Person specification

​Essential​

• A highly developed understanding of online platforms and social media algorithms.
• Experience creating accurate, engaging content for online platforms.
• Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
• A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
• Ability to adapt content strategies to meet the changing needs of the audience and the platform.
• Experience of using data and insights to optimise content, engagement and grow followers.
• Demonstrably up to date with emerging digital trends and an interest in online community building.
• Ability to follow agreed processes, templates, and brand guidelines.
• Strong organisational skills to plan and sequence tasks effectively.
• Attention to detail and commitment to delivering work to agreed standards.
• A willingness to learn and adapt to new tools and approaches.
• Collaborative approach, building positive relationships within the team.
• Commitment to Impetus’ mission and values, including equality, diversity, and inclusion. 

Desirable​

• Experience in video / film production and optimising video content for online platforms.
• Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
• Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
• An interest in the education and / or youth employment policy landscape.
• An interest in the UK youth and / or charity sectors. ​

​

​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

​

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 8th February 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on Thursday 19th February 2026.​

2nd Interviews will take place on w/c 23rd February 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you. 

About Us

The Society for Endocrinology is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.

We empower healthcare professionals and researchers to stay at the cutting edge of science and patient care. We also support other national and international endocrine organisations (our clients) to deliver their own impactful work.

As a medium-sized charity with a friendly, supportive and flexible culture, we work collaboratively to make a big difference and build a strong global endocrine community. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work. 

The role is full-time, but please let us know if you would like us to consider part-time.

The Role

Are you passionate about combining data expertise with exceptional customer service? We’re looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.

You will independently manage membership subscription processes and grants administration, respond to member queries and ensure our CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation.

What You’ll Do

· Administer membership applications, renewals, and payments

· Provide excellent support to members and delegates and respond to enquiries

· Maintain, troubleshoot and optimise multiple CRM systems, ensuring data accuracy and compliance

· Develop and generate reports and insights to inform decision-making

· Support grants administration and committee processes

· Collaborate across teams to improve systems and member engagement

Please see full job description for more details.

What We’re Looking For

· Customer service skills and professional written and verbal communication

· Proficiency with Microsoft suite

· Advanced Excel skills (Power BI experience is a bonus)

· Proven experience managing CRM systems and complex databases

· Strong organisational skills and attention to detail

· Customer- and solutions-focused mindset with the ability to build positive relationships

· Experience in membership/subscription administration or similar is desirable

Why Join Us?

· Hybrid working  - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed)

· Flexitime system

· 26 days annual leave minimum, plus bank holidays 

· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more 

· Salary Extras scheme 

· Refer a friend scheme

· Employee Assistance Programme 

· Be part of a charity that makes a difference in healthcare

· Collaborative and supportive team environment

We aim to conduct first-round interviews via Teams call week commencing 2 February. In-person interviews will follow before the successful candidate is selected. 

We are happy to answer your questions prior to application.

Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial turning point in British political history, we’re looking for an experienced and motivated Individual Giving Officer to play a key role in growing Liberty’s supporter base and delivering an excellent supporter experience, to ensure that, together, we are strong enough to face the challenges ahead.

Joining our Communications and Engagement Team, you’ll be part of a passionate team that raises around £1 million annually from individual donations and membership contributions – income that drives Liberty’s public campaigning, legal work and investigative journalism.

This is an exciting moment to join us as we embed a new individual giving strategy and explore new and existing channels to strengthen our fundraising. You’ll support the recruitment of new supporters (particularly through digital channels), develop data‑driven supporter journeys, and ensure our members and donors feel informed, valued and connected to Liberty’s impact. You will also lead on producing supporter materials, work closely with colleagues across the organisation, and act as the main point of contact for our supporters.

If you’re a collaborative fundraiser with excellent communication skills, confident using fundraising databases and systems, and passionate about human rights, we would love you to help shape the next chapter of Liberty’s individual giving programme.

Liberty offers flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.

The deadline for applications is 9am Monday 9 February 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Monday 23 February 

Second round interview will be held on Monday 2 March 

Apply via the job board on our website. 

Are you a creative Marketing Officer with a passion for digital communication and engagement?

Reporting to the Marketing Manager, you will play a key role in supporting our digital strategy, with responsibility for implementing our social media strategy to help the CoSRH meet its business objectives.

We are looking for a talented and enthusiastic Social Media and Marketing Officer to join our small but dynamic marketing team. In this role, you will manage our digital communications to members and prospective members, working alongside the Digital Team.

You will be responsible for creating original copy and multimedia content, managing our email newsletters, and paid and organic digital communications. You will manage our social media accounts (e.g. LinkedIn, Instagram) and ensure activities are aligned to our campaign and brand goals. You will focus on tailoring our communications for our range of audiences – from doctors and nurses, to midwives, pharmacists and other healthcare professionals. You will ensure our brand identity is applied in a consistent and cohesive way. You will have excellent communication skills and be able to express our messages and values accurately and creatively.

You will have experience of working with a content planner, and you’ll be able to work across teams to create and deliver communications solutions to support the achievement of their strategic objectives. This includes our suite of qualifications, courses and assessments, our dedicated events programme, and the advocacy work of our External Affairs team.

You will have proven experience in delivering multi-channel digital activity, including paid advertising, to optimise digital impact and maximise audience engagement. You will also have experience of understanding data and using analytics to measure activity and increase impact.

This role is offered on a full-time, 12month fixed-term contract, 35 hours per week, and we are looking for someone to start as soon as possible.

We value diversity, promote equality, and encourage applications from people of all backgrounds.

Read on to find out more information about the role, the benefits of working for us and how to apply.

Who we are

We are the College of Sexual and Reproductive Healthcare (CoSRH). We are the largest UK multidisciplinary membership organisation working at the heart of sexual and reproductive health (SRH), supporting 14,000 healthcare professionals to deliver high-quality care.

We offer:

1. Evidence-based clinical guidance and standards.

2. A range of qualifications, education and training in sexual and reproductive healthcare (SRH).

3. Membership benefits, including our BMJ SRH Journal, member CPD diary, and exclusive discounts.

4. A Community Sexual and Reproductive Healthcare specialty programme that trains future consultants in SRH.

We provide an important voice for SRH professionals. We influence policy and public opinion working with local and national governments, MPs, commissioners, policymakers, the media, patient groups and other decision-makers.  

Role Overview

Job title: Social Media and Marketing Officer

Department:   Membership Engagement Team

Band: Band 2 (£30,444)

Reports to: Marketing and Communications Manager

Hours/week:   Full-time (35 hours per week)

Contract: Fixed term, 12 months (with potential for extension)

Location: Hybrid, with the ability to flexibly spend time at the CoSRH offices in London Bridge and working from home.

How to Apply

To apply, please visit the following link:  Social Media and Marketing Officer job - Hybrid - College of Sexual and Reproductive Healthcare

The deadline for applications is 9am on 29th January 2026, with interviews likely to take place w/c 9th February 2026.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.