Membership and supporter care officer jobs

AreThe London Irish Centre’s mission is to empower and enrich lives through Irish community and culture. Since 1955, we have served the Irish community in London, providing crucial support, connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed bar and shop, as well as private hire spaces to support the work of our charity.

The London Irish Centre is seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.

The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.

As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Citizenship and Identity, Health Navigation, Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.

 About You

• You have solid experience advising on welfare benefits and housing law, including issues like homelessness, poverty, and disability benefits.
• You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
• You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
• You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
• You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
• You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.

Key areas of responsibility

• Work in line with the purpose, vision, mission, and values of the LIC.
• Deliver high-quality information and advice on housing and welfare benefits according to client needs.
• Manage your own caseload and undertake casework with minimal supervision.
• Provide services in accordance with all relevant quality standards.
• Create and maintain comprehensive client and service provision records, using information technology and other systems.
• Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
• Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
• Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
• Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
• Work collaboratively with internal teams and services

This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.

 Employee Benefits

· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).

· Enhanced sick pay - 4 weeks (pro-rata) of contractual hours on full pay after completion of probationary period

· Enhanced maternity and adoption leave pay*

· Cycle to Work Scheme*

· Tech Scheme*

· Eyesight tests and contribution to corrective glasses*

· Jury Duty leave pay*

· Employee Assistance Programme.

· Complimentary tickets to select events.

· 50% discount on LIC education courses (subject to availability).

· 20% discount at the LIC shop and 10% discount at the LIC bar.

· Mindfulness app membership*

*Only available to staff on contracts of a minimum of 12 months

At the London Irish Centre we strive to be:

The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

Community Voice isn’t a strand of work for us; it’s what all our work is built from.

We’re recruiting a Community Voice Officer to strengthen that work.

At Together Active, we work across Staffordshire and Stoke-on-Trent to make it easier for people to be active in ways that work for their lives. But we’re also trying to change how systems behave; how decisions get made, who shapes them, and what counts as evidence.

This role is about embedding lived experience into the way we think, decide and act, as something that influences direction from the start, not as consultation at the end of a process.

You’ll spend time listening directly to communities, to partners, to the spaces where people feel overlooked or misunderstood. You’ll notice where assumptions don’t match reality. You’ll test ideas. You’ll bring insight back into the organisation and into partnerships, and you’ll be prepared to stand by it.

This is an exciting opportunity to join a growing, ambitious charity at a moment when helping more people find us, trust us and access our support has never mattered more, as we launch and deliver our new strategy. As Marketing Manager, you’ll help people better understand who we are, what we do and how we can help whether that’s someone looking for support, a professional seeking trusted information, or a supporter wanting to make a difference. Working closely with the Head of Brand and Marketing, you’ll bring our brand strategy to life through warm, engaging and effective marketing that builds understanding, strengthens trust and inspires people to take action. 

Key responsibilites

• Lead marketing delivery and growth by planning and delivering integrated campaigns across digital, content, social, email and offline channels, supporting the charity’s strategy, key organisational moments and ambition to help more people find, trust and access Day One’s support.
• Work closely with the Digital Officer to plan, deliver and optimise digital marketing activity, ensuring campaigns are effectively implemented, performance is monitored, and learning is shared.
• Lead brand and messaging delivery, working closely with the Head of Brand and Marketing to bring the brand to life day to day, ensuring messaging is warm, clear, consistent and people-centred, and supporting colleagues through effective internal communications to use the brand and tone of voice confidently and consistently.
• Drive insight and continuous improvement, using data, feedback and performance analysis to shape marketing plans, share learning across teams, and take a test-and-learn approach to improving reach, relevance and impact.
• Build strong, collaborative working relationships across the organisation and with external partners, working closely with the Events Lead to ensure effective promotion and storytelling, managing agencies or freelancers where needed, and ensuring all marketing activity reflects brand standards, safeguarding, GDPR and equality commitments.

What You Will Bring

You might come from a charity, public sector or values-led organisation, or from a commercial role where people and purpose have been at the heart of your work. You may already have experience marketing services, campaigns or causes, or be ready for a step up with more ownership and responsibility. What matters most is your ability to work with empathy, bring ideas to life, and help people find, trust and access support when they need it most. 

Please refer to the attached recruitment pack for more information and the full job specification.

How to apply

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: Midnight Sunday 23rd August 2026

Interviews:

First stage, virtual TEAMS: 3rd September 2026

Second stage, in-person, Leeds: TBC

About the AOI

The Association of Illustrators is the UK's professional body for illustrators and a global leader in our field. For more than 50 years, we have championed illustration and helped illustrators build successful, sustainable creative careers through expert business advice, professional development, events and campaigning.

We are proud to support a community of more than 2,000 illustrators at every stage of their careers. As a small not-for-profit organisation with big ambitions, we are focused on growing our membership, making it more inclusive and accessible, and ensuring the AOI remains an indispensable source of support, inspiration and connection for illustrators.

About the role

The Membership team is at the heart of the AOI. It is where members come for advice, professional support and connection with the wider illustration community.

We are looking for an experienced and enthusiastic Membership Manager to join us for fixed term maternity cover. You will lead a small, dedicated team, ensure members continue to receive an excellent service and take forward our three-year membership strategy.

This is a varied role combining leadership, planning and hands-on delivery. You will protect and grow membership income, oversee our events programme, support the team with member enquiries and develop new ways to make membership more welcoming and relevant to a wider range of illustrators.

Where possible, there will be a handover with the current postholder. You will also be supported by colleagues who share knowledge of the professional and business issues affecting illustrators.

What you will be doing

Leading the Membership team

You will lead and support a small, experienced team, ensuring priorities are clear and members receive a consistently high level of service.

You will:

• Lead, support and develop the Membership team through regular planning, one-to-ones and clear communication.
• Oversee the day-to-day work of the team, balancing immediate member needs with longer-term priorities.
• Create a positive and collaborative working environment.
• Work closely with the Membership Administrator, who is responsible for the membership database and day-to-day administration.
• Ensure membership reporting and processes support effective decision-making and excellent member service.
• Monitor renewals, retention, membership income and other key trends, reporting regularly to the CEO.
• Identify practical improvements to the experience members receive.

Growing and strengthening membership

You will play a central role in delivering the AOI's three-year membership strategy.

You will:

• Lead plans to grow membership and improve retention.
• Develop a membership offer that is increasingly accessible, inclusive and relevant to today's illustration community.
• Ensure the needs of illustrators at different stages of their careers are reflected in our services and communications.
• Use member feedback, enquiry trends and membership data to identify opportunities for improvement.
• Work with colleagues to communicate the value of AOI membership clearly and confidently.
• Develop campaigns and activities that encourage people to join, renew and make full use of their membership.

Leading the events programme

Events are one of the main ways we support, inform and bring together the illustration community.

You will:

• Shape and oversee the annual programme of talks, workshops, networking events and professional development activities.
• Manage the events budget and make effective use of available resources.
• Coordinate colleagues, guest speakers and external contributors.
• Ensure the programme offers a strong balance of business support, professional development, community and inspiration.
• Make events welcoming, accessible and relevant to a broad range of illustrators.
• Use events to support member engagement, retention and recruitment.
• Review attendance, feedback and impact to improve future programmes.

Supporting members

Our members come to us for trusted advice on the opportunities and challenges they face throughout their careers.

You will:

• Build a strong working understanding of the professional issues affecting illustrators, including business practice, licensing, contracts, pricing and professional standards.
• Support the team in responding to enquiries accurately, clearly and with empathy.
• Identify recurring issues and ensure they inform our events, resources and wider work.
• Build trusted relationships with members and act as an approachable and knowledgeable representative of the AOI.

You do not need to arrive with detailed knowledge of every issue affecting illustrators, but you will need to be curious, able to learn quickly and confident adapting your experience to a specialist creative community.

Working across the AOI

As a small organisation, we work closely across teams and support one another.

You will:

• Work with colleagues across communications, campaigning, awards and other areas of the AOI.
• Contribute ideas and insight to organisational planning and shared projects.
• Ensure membership priorities are understood across the organisation.
• Work closely with the CEO, who will lead strategic partnerships during the maternity-cover period.
• Act as an enthusiastic ambassador for the AOI, our members and the wider illustration community.

Person specification

Essential

• Experience leading a membership, community or engagement-based service.
• Experience working with a creative community or within the arts, cultural or creative industries, with an understanding of the needs of creative professionals.
• Experience managing, supporting and developing a small team.
• A track record of improving membership growth, retention, participation or engagement.
• Experience overseeing an events, learning or community programme.
• Experience delivering change, developing services or implementing strategic plans.
• Strong organisational skills and the ability to balance several priorities.
• Excellent communication and relationship-building skills.
• Confidence using data and feedback to improve services and inform decisions.
• A collaborative approach and a clear commitment to inclusion, accessibility and excellent member service.

Desirable

• Experience within a membership body or professional association.
• Experience working with illustrators, agencies, publishers or commissioners.
• Experience supporting freelancers, self-employed people or creative professionals.
• Knowledge of copyright, licensing, contracts, pricing or professional practice affecting creatives.

We are particularly interested in candidates who understand the value of professional membership and share our commitment to supporting illustrators and helping creative people build sustainable careers.

You do not need to meet every desirable criterion to apply.

Why join the AOI?

This is an opportunity to make a real difference to one of the UK's most respected creative membership organisations. You will join a friendly and knowledgeable team who care deeply about illustration and the people who create it.

We offer:

• £40,000 per annum
• 33 days' annual leave, including bank holidays
• Flexible hybrid working, with approximately 50% of working time in the office
• Training and professional development
• A creative, supportive and inclusive working environment
• Somerset House resident benefits, including free entry to a range of London exhibitions and museums

How to apply

Please send your CV and a covering letter of no more than two sides of A4 explaining:

• why you would like to join the AOI
• how your experience has prepared you for this role
• an example of how you have improved membership, participation or engagement.

We believe our team is strongest when it reflects the diversity of the creative community we serve. We particularly welcome applications from people who are under-represented within the illustration industry. If you require any adjustments during the application or interview process, we would be pleased to support you.

Application deadline: 16 August 2026

Interview date: Week commencing 24 August 2026 

Amputee Network Development Officer – South West

Fixed term 12 months from starting date with potential to extend

Ensure that no amputee need cope alone

The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.

This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.

The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.

We’re looking for someone who:

· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.

· Enjoys turning ideas into meaningful opportunities and actions.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Has a strong geographical knowledge of the south west of England.

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

The development officer supports World Physiotherapy’s global development programmes and initiatives, working closely with the development programme manager and senior development officer. The role contributes to projects that strengthen the physiotherapy profession worldwide through programme development, donor engagement, grant support, project administration, stakeholder communications, and the coordination of meetings and events.

This is an excellent opportunity for a highly organised and proactive individual interested in global health and international development. The postholder will work with a diverse range of partners, including member organisations, donors, consultants, academic institutions, and international agencies, helping to advance projects that improve physiotherapy education, practice, and professional development around the world.

Duties and key responsibilities

The development officer will:

• Support the development and delivery of programmes that strengthen physiotherapy globally.
• Provide administrative and operational support to the development programme manager and senior development officer across a range of development initiatives.
• Assist in the identification, design, and development of new programmes and projects that support the establishment and growth of the physiotherapy profession.
• Monitor and track funding, partnership, and development opportunities relevant to World Physiotherapy’s strategic priorities.
• Support donor engagement activities and contribute to the cultivation and maintenance of donor relationships.
• Assist with the preparation of grant proposals, concept notes, reports, and other fundraising materials.
• Support the coordination, administration, and monitoring of existing development projects and programmes.
• Maintain accurate project documentation, records, and databases, ensuring compliance with organisational requirements.
• Coordinate meetings, webinars, workshops, and other activities related to membership and development programmes and partnerships.
• Manage membership and development-related enquiries and assist with follow-up communications with stakeholders and partners.
• Build and maintain positive working relationships with internal and external stakeholders, including member organisations, partners, funders, and consultants.
• Contribute to the preparation of project updates, communications, presentations, and reports as required.
• Undertake other duties commensurate with the role and level of responsibility.

Education and qualifications

• Bachelor’s degree in physiotherapy, international development, global or public health, or related field
• Commitment to ongoing professional development in governance or non-profit management.

Essential experience and skills

• Experience within the health, education, regulatory, international development sector highly regarded.
• Strong communication and interpersonal skills.
• Excellent planning and organisational skills with the ability to manage multiple priorities.
• Experience coordinating projects and supporting committees or governance processes.
• Experience in fundraising and/or writing grant proposals.
• Ability to work independently within a hybrid environment.
• Confidence engaging with senior stakeholders.
• Experience in Microsoft suite/excel.

Desirable

• Knowledge of the physiotherapy profession and the role of professional associations in advancing healthcare and rehabilitation.
• Experience working with international professional associations, non-governmental organisations, or health-related organisations.
• Experience engaging and collaborating with stakeholders from diverse cultural and geographic backgrounds.
• Understanding of global health, rehabilitation, or international development programmes.
• Strong interpersonal and relationship-building skills.
• Proficiency in Spanish or French (highly desirable) or another language in addition to English.

Personal attributes

• Highly organised, proactive, and detail oriented.
• Strong integrity and commitment to transparency and accountability.
• Collaborative, diplomatic, and skilled in stakeholder management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a practical, solution-oriented mindset.

Impact of the role

The development officer will support programmes and partnerships that strengthen the physiotherapy profession globally. Through assisting with programme development, fundraising, stakeholder engagement, and project coordination, the postholder will help World Physiotherapy deliver initiatives that build workforce capacity, support member organisations, and improve access to high-quality rehabilitation services worldwide.

About the Role

We are seeking a highly organised and proactive Executive Assistant to provide confidential, high-quality support to the President and Chief Executive Officer (CEO). This is a key role that enables senior leaders to focus on delivering the organisation's strategic priorities while ensuring the smooth running of their day-to-day activities.

In this role, you will:

• Manage complex diaries, schedules, meetings, travel arrangements, and competing priorities.
• Coordinate communications and correspondence, acting as a key point of contact for internal and external stakeholders.
• Prepare meeting papers, briefings, and other documentation, ensuring actions are tracked and followed up.
• Build effective working relationships with senior leaders, members, and external partners.
• Provide secretariat and administrative support to leadership meetings, projects, and governance activities.
• Identify opportunities to improve processes and contribute to an efficient, professional, and inclusive working environment.

About You

You will be an experienced Executive Assistant, Personal Assistant, or Administrator with a proven ability to deliver high-quality support in a busy and fast-paced environment. You must be organised, adaptable, and able to manage a varied workload while maintaining excellent attention to detail.

You will bring:

• Experience supporting senior leaders and managing multiple priorities simultaneously.
• Strong organisational, planning, and time-management skills.
• Excellent written and verbal communication skills, with the confidence to engage with a wide range of stakeholders.
• The ability to handle sensitive and confidential information with discretion and professionalism.
• A proactive, solution-focused approach and a commitment to continuous improvement.
• Strong Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, and Teams, with the ability to learn new systems quickly.

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

How to Apply

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 9th of August. Please note that the closing date is subject to change, depending on the success of the recruitment process.

In your covering letter (maximum 500 words), please tell us:

• Why you're interested in this role
• An example of supporting a senior leader through competing priorities
• What attracts you to working for the Royal College of Anaesthetists

Interviews for successful candidates will be held on Thursday, 20th of August in London.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

If you have any questions or would like more information about this opportunity, please contact the Royal College of Anaesthetists.

Applicants must reside and have the right to work in the UK. No agencies please. 

Main Purposes of the Post

To provide proactive and effective support to the Chief Executive Officer and Strategic Leads in the delivery of Salford CVS’s strategic work, ensuring the smooth running of strategic meetings, forums and events. You will help enable the voice and influence of the VCSE sector, facilitate two-way communication between the sector and strategic partners, and produce timely, accurate briefings, content and monitoring that tell the story of our strategic work and the impact it is making.

Hours: 37.5 hours per week (excluding breaks), Monday to Friday (core hours are worked between 8am and 6pm).

Contract: Initial 12-month fixed-term contract, subject to the successful completion of a 6-month probationary period.

The Benefits of Working for Salford CVS

• 28 days’ holiday – rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.

For more information and to apply, visit our website via the ‘apply’ button.

Closing date: Noon on Monday 3rd August 2026.

Interviews will take place in person at Salford CVS’ offices in Eccles on Tuesday 18th August 2026.

Grade: NJC Point 23 - £34,434 per annum

Hours: 37.5 hours per week (excluding a 30-minute break each day)

Days: Monday to Friday (core hours are worked between 8am – 6pm)

Contract: Full-time, 12-month contract (possibility of extension subject to funding)

Responsible to: Grants Manager

Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings

An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.

We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.

You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.

To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

For further information and to apply, please visit our website via the ‘apply’ button.

Closing date: 9am, Monday 17th August 2026.

Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.

We have an exciting opportunity for someone who is passionate about creating unforgettable experiences, building meaningful relationships and inspiring communities to fundraise for a great cause.

This is a fast-paced, hands-on role where you can really see your ideas coming to life. If you want to join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021 we would love to hear from you!

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Role

 As our Senior Community and Events Officer, you will play a pivotal role in growing and developing Kidney Care UK's community fundraising programme, helping supporters across the UK raise vital funds to support people affected by kidney disease.

You will lead on developing and expanding our community fundraising income through supporter-led fundraising, local groups, community organisations, schools, clubs and community partnerships. Alongside this, you'll manage a portfolio of exciting challenge and special events, including the Manchester Marathon, Great North Run, our Treks and Adrenaline programme, and other fundraising opportunities that engage supporters and inspire lasting connections with the charity.

This is an exciting opportunity for someone who loves relationship fundraising, enjoys identifying new opportunities for growth, and is motivated by delivering exceptional supporter experiences that maximise income and long-term engagement.

You'll also mentor and guide our Fundraising Assistant, helping to develop a high-performing team and contributing to our ambitious fundraising strategy.

Key Responsibilities

• Lead the development and growth of Kidney Care UK's community fundraising programme, increasing supporter participation, income and engagement.
• Build and manage relationships with individual fundraisers, community groups, schools, clubs, faith groups and local organisations.
• Develop innovative community fundraising campaigns, initiatives and resources to inspire supporters to fundraise in their own communities.
• Identify and secure new community fundraising opportunities, creating a strong pipeline of future income.
• Manage, grow and attend a portfolio of challenge events, including the Manchester Marathon, Great North Run, Treks and Adrenaline programme, and other third-party challenge events. 
• Develop and deliver a programme of special events and fundraising opportunities that engage existing and new supporters.
• Provide outstanding stewardship to supporters, ensuring every fundraiser feels valued, supported and motivated throughout their journey.
• Monitor and manage income and expenditure budgets, ensuring financial targets are achieved.
• Line-manage, coach and support the Fundraising Assistant to ensure team success and development.
• Work closely with the Communications and Marketing teams to develop recruitment, engagement and fundraising campaigns.
• Ensure all fundraising activities comply with relevant fundraising regulations, health and safety requirements and GDPR.
• Monitor, evaluate and report on fundraising performance, identifying trends and opportunities for continuous improvement.
• Keep informed of community fundraising trends and best practice, bringing fresh ideas and innovation to the programme.

About You

We are looking for a passionate, dedicated individual who will bring the following:

• A minimum of two years’ experience in a community fundraising or events role, with a proven ability to deliver successful programmes of work.
• Proven experience in organising events, using creativity and strategy to maximise participation and revenue.
• Excellent project management skills – you can juggle multiple projects and deadlines with ease.
• A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
• Strong communication and interpersonal skills – you know how to build lasting relationships.
• A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
• Experience of managing budgets and suppliers to ensure smooth event delivery.
• An eye for detail and a knack for problem-solving, keeping events running seamlessly.

Though not essential, the following skills and experience would be advantageous:

• Experience with Beacon or other fundraising databases.
• Knowledge of fundraising regulations and data protection.
• Understanding of long-term or chronic health conditions.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO. There are also opportunities to complete apprenticeships.

Apply today

If you feel you are the right fit for the role, please press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

Please note we will be reviewing applications as we receive them so may decide to close the advert early. 

We look forward to hearing from you.

Interviews will be held in person in Alton on Friday 7th August.

We are looking for a Workforce and Revalidation Co-ordinator who will support the Faculty's workforce and standards committees, helping to ensure these functions are delivered to a high standard.

You will manage a busy programme of work, contribute to projects from start to successful completion, and work collaboratively with colleagues, members and stakeholders across the Faculty. We are looking for someone with excellent administrative skills who can manage a range of activities, develop new ideas to improve the way we work, and actively contribute to the wider work of the Faculty.

The full job description and person specification is available below and applicants should provide their CV along with a supporting statement setting out how they meet the criteria. 

The closing date is 12 August with interviews to be held on 18 August. 

Job Title - Member Services Manager

Contract - Permanent

Hours - 21 hours per week

Salary - £30,600 per annum (£51,000 FTE)

Location - Coram Campus, London – hybrid of office and home working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.

Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the role

CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.

The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.

The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.

Key responsibilities include:

• Develop and oversee the implementation of a member engagement strategy to increase direct contact with staff/frontline workers in members agencies.
• Have regular contact with member agencies (in person and online) to promote the benefit of membership and ensure that members are maximising their membership.
• Gather data and maintain accurate records of current member agency engagement in order to identify opportunities for growth as well as areas of concern.
• Take the lead, and in consultation with colleagues, agree the membership benefits and fees payable across the different categories of membership UK wide.
• Take the lead, with colleagues, to devise new membership categories and benefits as appropriate.
• Monitor take up of membership and engagement with CoramBAAF and devise strategies and communications accordingly.
• Take the lead, and in consultation with colleagues, maintain and develop the forms licence scheme.
• Maximise income from the scheme by encouraging take up of more forms and attracting more users/customers.

We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th August 2026 at 23:59

Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service. 

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions. 

Key Responsibilities

• Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team. 
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes. 
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

​About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you feel the role is for you we’d love to hear from you.

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

CVs submitted without a cover letter will automatically be rejected.

Closing Date: 10th August (9am)

Provisional Interview Dates:

Ist stage interviews: 17th or 18th August TBC

2nd stage interviews 26th August TBC

Please note we will be reviewing applications as they come in and may choose to close the advert early.

We look forward to hearing from you.

The Senior Programme Manager will be responsible for  managing  FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London.