Membership And Supporter Care Officer Jobs
We have an opportunity for a Customer Communications Specialist to join the Corporate Affairs Team on a 12 month fixed term basis, working 30 hours a week.
You'll be based from our Basingstoke office, although with offices in Bristol, Christchurch, Exeter and Newbury, we can be flexible on your base location.
The role will combine both home and office working to ensure a positive work/life balance.
The Role
You'll support the business in achieving its priorities through effective customer communications, advising on the right channels and messages to keep SNG's customers informed and engaged.
As a Customer Communications Specialist you'll create, develop, execute and project manage strategic and tactical communication plans. This will involve producing and delivering creative, engaging content and campaigns for our customers through multiple channels, including web, social media, email and SMS, direct mail and more.
It's an exciting time at SNG as we integrate our communications for former Sovereign and former Network Homes customers and establish a Community Foundation. You'll be part of supporting the transformation and change programme as we move forward together.
Other key responsibilities include:
- Working closely with key stakeholders, listening to and understanding their communication requirements and providing them with expert support.
- Working to align customer communications with external and internal communications, and with our strategy and values.
- Managing and measuring the effectiveness of our communications, including external benchmarking and best practice.
- Understanding the pressures and issues facing the social housing sector and keeping up to date with best practice in Communications and PR, particularly changes to communications innovation, legislation and codes of practice and sharing this insight with colleagues.
What we're looking for
This position would suit candidates who have previous Customer Communication experience, possibly in a housing association, local authority or similar non-profit organisation.
- Excellent written communication and interpersonal skills, including the ability to adapt your tone and write copy/create campaigns designed to generate a response or change in behaviour.
- Demonstrable experience of producing engaging customer content and campaigns.
- Experience of briefing and working with designers and creatives.
- A good understanding of MS Office packages, including Word, Excel and Publisher.
- Use of email marketing and social media management platforms and tools.
- Experience of working to deadlines and achieving targets through own work and the work of partners.
- Work well within a small team and on your own initiative.
- Be highly organised with a methodical approach.
You may need to travel between our offices and attend external events on occasion, so you'll need access to transport and be happy to travel.
What we can offer you
As a member of the Corporate Affairs Team, you will be part of a friendly, innovative and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term - in individual homes, our customers and work with partners, to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
This key role presents an excellent opportunity to see projects through from conception to completion and to play a part in shaping how we work and what we do. You will have responsibility for day-to-day operation of UCISA, including technical Infrastructure and systems used to deliver UCISA’s services to our members. You will deputise on operational matters for the CEO and represent and advocate for UCISA alongside other management team colleagues.
You will be reporting directly to and working closely with UCISA’s CEO and have opportunities to develop your own skills in running an organisation in an innovative and agile way. Ultimately, you’ll ensure our operations run smoothly and that people are productive.
The role sits within the Management Team and the post holder will deputise for the CEO alongside management colleagues.
Summary of key Terms and Conditions
Contract: Permanent Full time, Oxford based, hybrid
Hours per week: 37.5, Monday-Friday with some flexibility to support UCISA events and participate in team days
Salary: £55,000-£65,000 per year (depending on candidate experience and skill set)
Leave: 30 days annual leave & 8 Bank Holidays
Pension: Defined Contribution scheme (6.7% employer contribution, voluntary employee contribution 0-6.7%)
Reporting to: CEO
To apply for this role please follow the instructions provided. The closing date for this role is 10:00 (10am) 26 April 2024. Interviews will take place on Friday 31 May 2024 at the UCISA office in Oxford and will include relevant skills tests.
Please ensure that your CV addresses the personal specification criteria in the job description document. Your supporting statement must be no longer than 2 x A4 pages
The client requests no contact from agencies or media sales.
The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.
We are very proud of our new innovative strategy, please click here to find out more information about our 2024 – 2029 strategy, our priorities and our principles.
Here at the IOP we are looking for a Science and Innovation Manager to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.
What will I be doing?
- Curating strategic relationships across our membership, academia, business, government, intermediaries and funders.
- Delivering roundtables, road mapping sessions, surveys and consultations to gather evidence and build better insights on physics R&D, skills, facilities and business support
- Producing compelling reports that enable the IOP to advocate for and support physics innovation and R&D, champion diversity in research and innovation, and celebrate physics
Projects you work on may include:
- High profile, impact projects to stimulate tangible change on behalf of our members and the physics community – influencing national science and technology strategies and investment for new physics-powered industries
- Corporate partnerships to advocate for the health of the discipline and its application in traditional and emerging economic sectors
- And through initiatives like our accelerator space we will provide direct support to growth in physics-powered businesses
Who will I work with?
- You will work closely with the Head of Science and Innovation and department colleagues, and will regularly consult the IOP Executive, wider leadership team, members and community stakeholders
- You will directly line manage one officer and manage collaborative teams comprising staff from across the organisation as well as members, partners, secondees and interns
- You will maintain IOP reputation and relationships with senior and influential stakeholders in academia, business, public research bodies, funders and government
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Leadership – the capability to promote and generate co-operation to achieve collective outcomes; fosters the development of a common vision
- Communication – ability to express information clearly and effectively in written and oral form
- Skills in building and managing high performance, matrix-managed and virtual teams
- Experience of the physics science and innovation landscape in HEI and Business R&D
Nice to have
- Experience working with physics R&D intensive businesses including corporates
- Relationship within science- and business-related government departments
- STEM or relevant degree is desirable
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
There’s never been a more exciting time to join the IOP - watch our film to find out more about our work and our future.
As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance , gym membership, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
To apply for this role please click the link below, best of luck with your applications!
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
The Partnerships Development Officer is a key member of the Partnerships team in the Fundraising & Communications Department.
This is a great time to join our team as we focus on growing and diversifying our partnerships portfolio. We have a huge range of projects and opportunities with which to engage new partners, both in the UK and internationally, and as Partnerships Development Officer you will have the chance to create exciting and compelling propositions and pitch them to new audiences.Working with the Senior Partnership Development Manager, you will support the implementation of the new business strategy. Together, you will help the team win larger,strategic, and transformational partnerships as well as managing your own pipeline. You’ll have the chance to bring your creativity to the table with team brainstorms, concept development and new products.
We are a close-knit team sharing the same common goal: to form multi-year, mutually beneficial partnerships aligned with Action Against Hungers goal to end life-threatening hunger. We are innovative, creative, and we take great ownership and pride in leading on projects and delivering positive solutions for the communities we support around the world. You’ll also have the opportunity to work closely with the Disasters Emergency Committee (DEC); and our counterparts in the Action Against Hunger global network.
Closing Date: 8 April 2024 at 23:59 Interview Date: 22nd and 24th April.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.
The client requests no contact from agencies or media sales.
We are seeking to appoint an experienced Safeguarding Officer. The post holder will have a relevant professional qualification and be able to demonstrate a proven track record of direct safeguarding practice with vulnerable adults or children or both. The successful applicant will be expected to provide effective leadership across the District to promote a culture of safeguarding, whilst supporting survivors of abuse. Working with partners from the Church’s Learning Network, the post holder will be expected to contribute to the planning and delivery of the District’s safeguarding training programme.
The post holder will be expected to be appreciative of and receptive to operating within the aims of the Methodist Church.
About the role
Are you looking to develop your fundraising skills in the international development sector? Are you proactive, highly organised, a good communicator and a friendly team player?
If you are seeking a dynamic and engaging role which offers a wide range of fundraising experience, then this could be the job for you. This position would suit someone with administrative experience and a passion for fundraising. All we ask is that you are willing to learn and willing jump into the role and organisational culture feet first!
The Senior Programme Funding Officer role sits within the External Engagement Department and will be responsible for the majority of the team administration. The role will be working closely with the Senior Fundraising Manger and Head of Programme Fundraising to identify and approach new donors, coordinate cross team proposals and support on the development of trips and events. A critical part of the role is also managing the Foundation’s CRM (Raisers’ Edge) system across the organisation.
You will be line managed and supported day-to-day by the Senior Fundraising Manager, who will work with you to upskill and develop you in the charity sector. This is a pivotal role in supporting the smooth running of the team. It can offer you the opportunity to develop your fundraising skills and gain experience in international development, as well as the opportunity to meet a diverse range of interesting stakeholders.
What can the Foundation offer you
- You will be part of an organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget and we are dedicated to spending it!
Guidance and how to apply
To apply, please download the job description and send us the following:
- Covering letter addressing relevant experience for the role (one A4 page max).
- We will not accept or consider applications submitted without a cover letter.
- When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
- Current CV (two A4 pages max).
All applicants should have the legal right to work in the UK prior to applying.
Please send your application in by 9am GMT on 8th April 2024.
Interviews will be held the following week.
The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation with its EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available via our website.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently seeking a Quality and Insight Officer to join our team in Lincolnshire. The pro rata starting salary for working 22 hours per week will be £13,111.
The requirements of the role will include:
To develop and implement a Quality Management Framework, which aligns to Lincolnshire County Council Framework.
Onboard the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.
Support the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.
To take overall responsibility for monitoring, both strengths and learning across Lincolnshire
To be successful we are looking for a self-motivate individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.
You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement.
You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops. An ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.
Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity.
We offer the flexibility to work from home with some travel within Lincolnshire.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives.
We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification outlined in our Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of submitting your completed online Carers First application form, that your application has not been successful.
Carers First is an Equal Opportunities Employer
The client requests no contact from agencies or media sales.
Multiple roles - part and full time hours considered
What We're Looking For:
You don’t have to have worked in the Voluntary Sector before, but we need you to recognise the value these organisations play in our communities. You might be an experienced trainer, you might be someone who loves working with new people every day, and you might have worked in organisations linked to Health and Social Care. Whatever your background, if you are able and passionate about developing and maintaining relationships with a whole range of people, are willing to learn how best to support unique and amazing organisations and want to contribute to making a difference to people in our communities, we want to hear from you.
About the role:
The purpose of this role is to offer excellent capacity-building assistance across our range of membership organisations. You will facilitate growth opportunities, gather sector insights and provide tailored guidance as well as signposting.
Key Responsibilities:
VCFSE Sector Development (15%)
- Support organisations to develop their knowledge and skills in the following areas;
- Governance, organisation strategy, financial strategy, monitoring and evaluation, volunteer management, trustee development and funding applications. This support will primarily be through a one-to-many model and occasionally through paid-for one-to-one support to individual organisations.
Insights and Research (25%)
- Research the VCFSE sector across Cheshire East, understanding:
- How statutory and health services interact and evolve.
- How changes impact and affect VCFSE organisations and the people within this community.
- Collect insights from interaction with the sector and analyse findings with your work colleagues.
- Keep abreast of the latest information and updates within this sector.
Networking (20%)
- Facilitate networking and collaborative working between organisations.
- Attend statutory/health meetings, contribute VCFSE sector insights into these meetings and share insights gained with the team and then back to relevant VCFSE organisations.
Administration (15%)
- Understand and implement the key principles of monitoring and evaluation as an improvement tool.
- Recording all interactions on Salesforce for dissemination and analysis.
Project & Stakeholder Management (25%)
- Prioritise workload and deliver the requirements within a set parameter of time.
- Develop, maintain and manage a diverse range of stakeholder relationships.
- Be an active team member and contribute to CVS projects as they arise.
The client requests no contact from agencies or media sales.
Do you have experience in a fundraising environment and would like to be involved in an exciting and ambitious campaign? If so, this is a fantastic opportunity to join our small and friendly Development team based in the centre of Oxford
Reporting to the Deputy Director of Development, this exciting role will ideally appeal to someone who may already have some experience of fundraising, who is passionate about higher education and wishes to advance their skills in a highly successful college development and alumni relations office. The post is varied but in general the appointee will assist the overall purpose of the office of fostering and deepening relationships between the Hall and its alumni and in securing financial support from those alumni. This role will focus on regular giving and wider fundraising support, whilst there will also be the opportunity to take the lead on some more general projects and responsibilities. The Development Office can be a busy and demanding environment at times as the team work to engage the College community to capitalise on our philanthropic potential and successfully complete the current HALLmarks campaign in line with our ten-year strategic plan.
This is a full-time post (35 hours per week) usually 09:00 to 17:00 (some flexibility is negotiable in regard to the start and finish time). The role is based in the centre of Oxford but we can offer the possibility of working one day per week at home if you wish so please get in touch to discuss.
You will have excellent organisation skills and be confident in your ability to work across a range of internal and external audiences. You will have excellent relationship building skills with a strong commitment to supporting the delivery of the highest level of donor engagement and care.
In return, you will benefit from working for a warm, supportive and inclusive organisation (part of a world-leading university) offering good development opportunities to broaden your skills plus a comprehensive benefits package as follows:
- A free three-course lunch.
- Excellent annual leave entitlement (up to 38 days per year) and additional days for long service.
- Subsidised bus pass loans, season ticket loans and cycle scheme loans.
- Access to the College's employee assistance programme (a 24-hour telephone and online advisory and counselling service).
- Annual flu vaccination.
- Discount in University shops, free entry to other colleges and libraries, discounted computer software from the University Computing Service, free access to the Botanical Gardens and Harcourt Arboretum and discounted membership of the University's gym and pool.
The appointee will be automatically enrolled into the Universities Superannuation Scheme (USS).
We are a very sociable team and arrange various staff events throughout the year including quizzes, a summer BBQ, a Christmas event and more.
Interested candidates should visit the College's website for further details and application instructions.
The College seeks to foster a collaborative and respectful work environment which promotes equality, diversity and inclusion together with a policy of assisting all our employees to achieve professional growth. We strive to appoint committed and compassionate colleagues to help ensure every student achieves their best.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply.
The client requests no contact from agencies or media sales.
Daughters of Charity Services operates as a family of charities across Britain, providing a diverse range of services to various communities in need of support. We are seeking a Group Communications Manager who will support the mission of Daughters of Charity Services through leading our work on communications, advocacy and campaigns as we seek to secure social justice for those in greatest need.
Reporting to the CEO, and working closely with the leadership of our member charities, the Group Communications Manager will lead on communications and campaigns strategies for our national initiatives, and in finding effective ways of supporting both ourselves and our member charities to engage key stakeholders. The Group Communications Manager will seek to shape public awareness of the issues and challenges faced by those we seek to support, ensuring that their voices are heard by those who shape policy. The successful candidate will build awareness of our work and the issues we seek to raise through the creation of engaging impact reports, regular newsletters, the development of campaign materials, and through fostering effective collaboration with a range of organisations sharing our mission.
Prior experience of developing extensive, tailored communications strategies and campaigns is essential. We expect the successful candidate to be an outstanding communicator, and to possess significant experience of building successful, high-impact multi-stakeholder partnerships. Strong skills in managing social media and online content is also required.
We offer: 30 days annual leave (including bank holidays) pa pro rata; pension scheme; Life Assurance; hybrid working and flexible working requests are welcome.
Daughters of Charity Services is dedicated to upholding the Vincentian Charism, and the Christian heritage upon which it is founded. We are proud to employ people of all faiths and none, but it is essential that the post-holder is committed to learning about, acting in accordance with, and further promoting the Vincentian values which underpin all aspects of our work.
To apply for this exciting role, please download an application pack from our website: Daughters of Charity Services (click on the news tab) and return your completed application form to the email address provided by the closing date of: Monday 15 April 2024
Interviews: Wednesday 24 April 2024
Appointment subject to satisfactory references & proof of right to work in the UK.
Job Title: Data & IT Officer
Reporting to: Data & IT Manager
Location: Office based with some flexibility for home working Hours: Part-time (minimum 21 hrs/week – up to 28 hrs/week)
Salary: Up to £28,000 pro rata depending on experience
Job Role
Kidney Care UK is the leading kidney patient support charity with ambitious plans to increase our impact and expand our reach and engagement with key audiences. We are seeking a highly motivated individual with database experience, a knowledge of data protection and IT to support our growth and organisational aims.
The purpose of his role, is to support the Data & IT Manager to ensure that the organisation’s data is compliant with current legislation and to provide a high quality, compliant database service to the organisation. To support the Data and IT Manager to ensure a first-class IT and Telephony set up and support operation for the organisation .
Key responsibilities
Data responsibilities
- Data processing, including import/ export process between the database and website
- Database maintenance including data updates, cleansing, archiving and data correction
- Data selection for outgoing postal and email communications and liaison with external providers
- Train database users and support the induction process for new staff
- Query handling and support for all users
IT responsibilities
- Assist with managing the Telephony system
- Onboarding and exiting of users
- Processing asset management and acquisition
- Query handling and support for all users
General responsibilities
- Act as the data and IT point of contact in the absence of the Data & IT Manager
- Any other duties as directed by and agreed with the line manager
Knowledge, Skills and experience
Essential
- Previous experience working with CRM databases
- Data processing experience
- Data management experience
- Proven administration, multi-tasking, prioritising, and organisational skills
- Intermediate to advanced Microsoft Office, particularly Excel
- Good analytical and quantitative skills
- High attention to detail
- Effective communication skills and ability to develop strong internal relationships
- Previous experience of developing and delivering training sessions
Preferred
- Knowledge of data protection
- First line IT support experience
Company benefits
Pension
- Employer contributes 8% with minimum employee contribution of 2%
Flexible working
Retail discounts
Generous annual leave
- 25 days annual leave pro-rata, plus Bank Holidays and 3 days between Christmas and New Year
Cycle2Work Scheme
- Offered through Halfords scheme, cost-effective way to purchase a bike and accessories
Employee Assistance Programme
- Financial and debt advice service
- Access to range of online resources, podcasts, and advice
- 24/7 access to free, qualified counsellors (and up to 8 face-to-face sessions per year)
Health Cash Plan
- Claiming back towards the cost of routine medical and health treatments
- Discounted health club/gym membership for participating gyms
- Access to Virtual GP and prescription service, digital physiotherapy, as well as a health and stress helpline
Family leave
- Enhanced Maternity, Paternity and Adoption Pay
The client requests no contact from agencies or media sales.
The Point of Care Foundation is a small social enterprise offering programmes of training and support for staff from NHS and other caring organisations, to run patient-centred care programmes, and to support staff through structured reflective practice.
The Operations and Business Manager role involves diverse responsibilities aimed at ensuring the smooth functioning of administrative, governance, and business management functions to ensure effective operations, compliance, and support for the organisation's objectives.
Please apply via the CharityJob website including the following:
Your CV
A short cover letter setting out why you are interested in the role
A response to the following question (500 words maximum):
Excellent operations and business functions are at the heart of every successful organisation – what would you say are your top 3 key conditions for success and how would you achieve them?
The client requests no contact from agencies or media sales.
We are seeking talented and experienced senior managers to lead the organisation’s Workforce and Living Well Programmes.
Position: Programme Lead x2 roles (Workforce or Living Well Programme)
Location: Remote/Hybrid
Salary: £50,000-£60,000 per annum pro rata
Hours: Full time, 35 hours per week (negotiable)
Contract: Permanent
Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
Closing Date: Monday 22nd April 2024
Interview Date: 8th or 9th May
About the Role
As a key member of the Strategy and Impact Directorate, you will establish and lead one of our strategic programmes and focus on building key relationships, developing a portfolio of projects and helping us achieve our strategic ambitions.
You will be able to draw on the organisational resources, bringing them together around the problem with a clear and unrelenting focus on impact. Whilst it is important that you bring an effective and efficient approach, it is also critical that you bring creativity and vision to enable the programmes to realise their full potential.
As an experienced senior manager, you will lead the organisation’s Workforce Wellbeing Programme, bringing together a range of projects and activities that respond to the challenges and emotional distress faced by the NHS workforce on a daily basis.
Or, you will lead the Living Well Programme, bringing together a range of projects and activities that respond to the challenges presented by inequality and help to unlock the power of people and communities to create health, maintain good health and to manage as effectively as possible whilst living with one or more chronic conditions which in turn seeks to reduce or avoid demand on NHS services
About You
Whichever Programme you lead, you will have experience of:
· Leading complex multi-partner and stakeholder programmes in the VCSE or public sector
· Leading large programmes including programme management, governance, monitoring, impact measurement and reporting
· Working in an evolving strategic and operational environment and able to maintain and direct impactful programmes through periods of change
· Building and delivering communication strategies, using learning and insight to drive transformation
· Leadership and people management
· Co-production, collaboration and partnership working
· Working in a team to support the delivery of team objectives
About the Organisation
This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.
You will be asked to provide a copy of your CV and if selected and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.
Please indicate which role you are applying for. If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role.
Other roles you may have experience of could include Programme Lead, Programme Manager, Programme Officer, Senior Programme Manager, Programme, Programmes, Impact, Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Their vision is to achieve a society where all disabled people enjoy equality and fairness.
The charity provide practical information and emotional support when it's most needed, and campaign relentlessly to create a fairer society. Their range of services include support for individuals with disabilities, advice for families, and initiatives to promote equal opportunities.
As Senior Individual Giving Fundraiser (Retention), you will work as part of the Public Fundraising team responsible for managing a portfolio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life time value of existing supporters. The Individual Giving team generates over £12m of unrestricted income from new and existing supporters.
As Senior Individual Giving Fundraiser (Retention), you will:
- Recruit and retain financial supporters for Scope across a range of Individual Giving Products (regular giving, lottery, payroll giving, cash and raffle) using a mix of channels
- Provide a data and insight-led, audience-focused and rewarding supporter journey that maximises lifetime value of the supporter
- Support the Individual Giving Lead with the strategic development and delivery of the supporter retention and development programme
- Manage the relationship with external suppliers, managing the regular reports, conducting quarterly planning sessions, and being the lead contact for day-to-day activity
Ideal skills and experience:
- Direct experience of a range of direct marketing channels including direct mail, email and telefundraisng
- Strong knowledge of regular giving, lottery and cash supporter retention programme strategies
- Experience of success in delivering results as set out in a departmental budget
- Experience of managing external agencies and internal stakeholders to deliver successful campaigns
Employee benefits include:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Purpose of the position
The primary role of the Governance Assistant is to provide administrative support to the workstreams under the Head of Governance, which include but are not limited to, annual work plan, royal charter, bylaws, elections, policies and procedures and GDPR compliance.
The Governance Assistant will act with integrity, positivity, energy, and adaptability, using their skills to build effective relationships and work within a shared vision.
The Governance Assistant will be a member of the Business Administration Team and will focus on supporting the Head of Governance to ensure the maintenance of high-quality governance processes within the organisation.
Key relationships
The Governance Assistant will be expected to establish and maintain effective working relationships with these key positions within the College of Paramedics including:
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Head of Governance;
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Executive Assistant to the Chief Executive;
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Other members of the Business Administration Team;
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President and Vice President;
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Chief Operating Officer;
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Chief Executive Group;
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Chairs and Members of the Paramedic and Student Councils;
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Administrative, membership, marketing, IT, and finance staff;
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Board of Trustees
The Governance Assistant’s duties and responsibilities include:
Governance
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Work closely with the Head of Governance to ensure the charity is compliant with regulatory requirements
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Maintain a good understanding of the governance processes and requirements, and work closely with the Head of Governance to ensure they are efficiently and effectively managed
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Maintain a good understanding of the implications for the role and organisation of the requirements of GDPR and other relevant legislation
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Maintain a good understanding of the need for effective policies and procedures, sustained within a robust review process
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Support the efficient and effective day-to-day functioning and co-ordination of the administrative activities associated with governance within the College of Paramedics
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Prioritise and time manage the administrative workload appropriately to meet specific deadlines.
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Support the Head of Governance on the election of trustees and member representatives as required, working with the Membership, Marketing and Engagement team and liaising with candidates, election services and incumbents.
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Provide administrative support for various governance aspects around the Board, Councils, member meetings, reporting and the Chief Executive Group
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Provide administrative support for aspects of Board Meetings/Committees and resources in the absence of the Executive Assistant to the Chief Executive
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Support with timely production of relevant minutes, reports, action summaries and follow ups alongside the Executive Assistant to the Chief Executive and Head of Governance
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Coordinate travel, venue bookings and accommodation for Board, Committees and Councils where appropriate
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Provide administrative support to the Royal Charter project
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Work closely with the Head of Governance to ensure relevant information is shared with third parties or stakeholders
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Oversee the formatting and editing process associated with key documents, in line with branding guidelines;
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Develop and maintain effective electronic filing systems ensuring that information is kept securely and is accessible as appropriate;
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Attend physical meetings at locations within the United Kingdom, as required;
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Undertake other tasks or projects that may arise;
Business Administration
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Providing cover and administrative support to the Executive Assistant to the Chief Executive and Personal Assistant in any absence or when the needs of the business demand
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Coordinating electronic diaries;
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The coordination and business arrangements for College of Paramedics meetings, including serving as a Secretariat for meetings, various established or short-term functions of the College. This includes but is not limited to preparing agendas, taking minutes, action logs, sourcing venues, liaising with delegates, booking travel and accommodation, catering, sourcing audio visual equipment and facilitating remote attendance, collating meeting documentation, recording minutes and /actions;
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Assist with the co-ordination of General Enquiries received by the College of Paramedics over the phone or via email/dedicated mailbox, including tracking responses to ensure all enquires are dealt with in a timely manner;
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Undertake and complete an ongoing development review process, set by, and reviewed on an ongoing basis.
The client requests no contact from agencies or media sales.