Membership Assistant Jobs in Birmingham, West Midlands
An exciting opportunity has come up to join the Community Fundraising team at Cystic Fibrosis Trust. You will be joining a dynamic community fundraising team at an exciting period of growth in our fundraising programme. You will be organised and a great relationship builder, with excellent communications skills which you will use to engage and help to deliver the best fundraising support.
You will work along side the Community Development and Fundraising Manager and the Digital and Social Community Fundraiser and be responsible for providing a high level of administrative and triage support for Community Fundraising activity, with specific responsibility for accurate data inputting and exceptional initial stewardship of community fundraising supporters.
Our current fundraising activities vary to include a wide range of supporter led events (Team CF [1]), ranging from football tournaments to bake sales, silent discos, balls and more. You will also support in the delivery of our fundraising campaigns with a key focus on Wear Yellow Day [2] and Festive fundraising [3].
The Community Fundraising team all work from home and regularly keep in touch with weekly online team meetings, individual catchups as required, as well as in person meetings throughout the year. This role would suit someone who is passionate about relational fundraising, is extremely organised and can work both on their own and in a team.
Typical responsibilities in the role are:
- To triage and respond to incoming enquiries, material requests and bookings via phone & email, efficiently and accurately.
- To ensure the management of accurate supporter records/bookings for key community events using third party external sites such as Enthuse to support this
- Engage with fundraising supporters and potential supporters to deliver exceptional stewardship and understanding people’s needs and challenges
- To assist in the correspondence with and development of fundraisers and donors, to ensure they have the support and fundraising materials they need to reach their fundraising goals and have an exceptional supporter experience
- Create and amend supporter records on the database in an accurate manner and within agreed standards ensuring data is always managed securely and effectively.
- Update Community Pipeline with activity and income details and us this platform to provide data on fundraising activity.
This is a home-based role with some travel throughout the UK. You will be able to take Time Off In Lieu (TOIL) for this and claim travel and subsistence allowances.
We will provide you with a home allowance to support costs of working from home, a laptop, mobile phone and any other essential equipment needed for your role.
Our benefits include 30 days annual leave plus bank holidays, flexible working, Employee Assistance Programme, pension, healthcare cash plan and more.
Salary: £27,000 plus £450 home-based allowance per year
Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
To apply, please select ‘Apply Now’ and complete our application form and equal opportunities form.
The closing date for applications is Monday 20 May.
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
The Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief) sex, sexual orientation or union membership.
REF-213 598
Talent Acquisition Lead – Full Time, Permanent – Remote - £35,000 - £42,000 per annum.
Benefits:
- Training opportunities and career development
- Flexible Working
- Salary Sacrifice Electric Car Scheme (once confirmed in post)
- Season Ticket Loan Scheme
- Cycle to work scheme
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- 3 well-being days per year
- Simply Health Cash Back Scheme - including but not limited to:
- Discounted gym membership
- Dental treatment cover
- Optical treatment cover
- Multiple alternative therapies
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- HeadSpace App
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
We are The Forward Trust. We empower people to recover from addiction, supporting them to break the cycle of crime and to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Role Overview – Talent Acquisition Lead:
We are looking for a resilient, patient and committed team player with a confident and positive attitude to join our team in this new position!
The right candidate will not only have significant experience in recruitment and talent acquisition, but will also be skilled in working on recruitment campaigns that reach a wide range of diverse candidates.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
Role Responsibilities:
You will be responsible for…
- Supporting the creation and implementation of The Forward Trust’s Talent Acquisition Strategy.
- Supporting resource and retention needs across the whole organisation, offering practical and innovative ideas.
- Enabling and empowering hiring managers to effectively hire into positions, focusing on challenging areas of the business.
- Work with the HR team and wider organisation to promote The Forward Trust as a great employer, internally and externally.
- Collaborating positively with the team and wider teams to deliver a great service during a highly challenging time.
- Being responsible for the professional development of one team member (TA admin). We believe in internal progression and growing our own talent.
Requirements – Talent Acquisition Lead:
We are looking for someone who....
- Has experience helping to create and implement a successful HR, sourcing or recruitment strategy.
- Is an experienced sourcer, recruiter or talent acquisition professional.
- Has knowledge of the sector.
- Has a good understanding of employment legislation.
- Is proactive and able to use their initiative, working independently.
- Able to respond quickly and effectively and can communicate clearly and concisely.