Membership Coordinator Jobs in Holborn, Greater London

Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.

We are looking for a passionate HR Advisor to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the organisation, in line with legislative requirements and good practice. They will create positive employee experiences by being the source of expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required.

The ideal candidate will be someone with a positive and proactive approach, with experience of working in a HR advisory role within a busy organisation, thorough working knowledge of employment legislation and current good practice in HR, including strong experience of handling a range of employee relations casework.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th May 2024

Interview date(s): 15th & 16th May 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Patrons Manager
Advancement
Full-time
Permanent
£33,368 per annum
Application Deadline: 12pm (midday) on Monday 13 May 2024

About the role:

Reporting to the Senior Patrons Manager, the Patrons Manager is responsible for cultivating a pipeline of potential Patrons, from prospecting through to making the ask. You will work to achieve significant growth of Patrons membership whilst ensuring the highest standards are met.

We are looking for a determined, self-led individual who will gain satisfaction from achieving ambitious targets.

Key areas of responsibility:

• Significantly increase income from the Patrons scheme in-line with the Museum's Patrons objectives and strategy, primarily through the recruitment of new Patrons.
• Work with Senior Patrons Manager and the department Research Manager, to prospect, cultivate and recruit new Patrons at all levels, with a particular focus currently on the £6,000 and £3,500 tiers (reviewable in future years).
• Work with the Membership Team to identify opportunities to promote the Patrons scheme, and to steward donors who may already be supporting the Museum.
• Feedback insight to support the stewardship and renewal of the Museum's existing Patrons.
• Work with the Patrons Coordinator to ensure that day-to-day enquiries from Patrons are answered in a timely fashion, and that any emerging issues are escalated where necessary.
• To ensure that all UK and international Patrons are aware of opportunities to give to the scheme in a tax efficient and effective manner.

About you:

• Educated to degree level or equivalent, preferably in a subject which requires excellent written skills.
• Experience in fundraising and private giving with sound knowledge of Annual Giving schemes.
• Experience in handling data (including financial data) and designing effective processes.
• Advanced organisational, planning and administrative skills, and the ability to work to tight deadlines.
• Administrative skills and strong attention to detail.
• Resourceful, logical and analytical, with excellent problem-solving skills.
• Willingness and ability to undertake other duties and work outside of standard hours, as required.

This new role has been established to lead and implement the audience and business growth 
strategy for ICA audiences alongside developing and delivering a sustainable, entrepreneurial 
and revenue generating business growth model.

KEY RESPONSIBILITIES

Strategic Philanthropy 

• Lead, develop and implement a Business Growth strategic plan that brings a mix of 
  sustainable income derived from individual giving, trusts and foundations and corporate 
  sponsorships
• Work with the Director to develop strategic revenue generation opportunities across the 
  business and key ICA stakeholders
• Lead a Fundraising team to research prospective donors and supporters and build a 
  pipeline of donor acquisition, including bespoke donor packages
• Collaborate with strategic partners on the development of compelling partnership 
  funding/income/business growth proposals
• Maintain an overview of trends and developments in fundraising and business growth 
  across the artistic and cultural sector
• Contribute to business growth and fundraising forecasts to the annual and longer-term 
  strategic business planning process.
• Ensure effective CRM measures are in place and leading on timely and applicable 
  communications to key stakeholders including audiences, funders and members
• Alongside the Director, personally steward relationships with major individual donors 
  and key decision makers in trusts and foundations
• Lead on data collection processes and analytics in relation to audiences, participants and 
  donors. 

Audiences & Communications

•  Lead, develop and implement an Audiences and communications strategy alongside the 
  ICA’s internal and external colleagues and PR agencies
• Lead marketing campaigns for ICA’s work and manage a range of activity that supports 
  ICA to meet its organisational objectives
• Maintain and develop ICA’s brand in international, national and local markets, ensuring
  ICA’s identity is maintained across all communications channels
• Oversee the ICA platforms including its website, socials, media and the overall user 
  experience to ensure that they serve the organisational objectives
• Develop and deliver a coherent marketing and communications strategy that promotes
  ICA, and enables the institution to meet its income targets
• Develop, implement and maintain ICA’s overall digital and social media strategy
• Stay appraised of new opportunities for promoting ICA
• Alongside the Director and in consultation with ICA’s external PR agency as needed, lead 
  on PR strategy and response plans
• Provide support, direction and guidance for any crisis PR and comms strategies, 
  overseeing their subsequent implementation
• Ensure due diligence to GDPR is met across ICA’s Marketing and Communications 
  activity
• Oversee data collection processes and analytics in relation to audiences, participants 
  and donors
• Control the marketing budget to ensure that resources are managed as effectively as 
  possible, and that all spend delivers against key departmental objectives.

Governance & Reporting 

• Ensuring all fundraising and business growth activity is ethical and fully compliant with 
  relevant UK charity and financial management regulation
• Leading the Fundraising team to complete all business growth/fundraising reporting as 
  required including Arts Council England NPO reporting
• Reporting to the Director and Board of Trustees on the strategy and delivery of the ICA’s 
  business growth with the ability to flex and respond effectively when variances arise
• Reporting to the Finance and Audit sub-committee

Team Management

• Play an active and highly collaborative role as a full member of both the Executive 
  Leadership Team and Senior Leadership Team
• Line Manage roles of Senior Development Manager, Development Manager, Audience 
  and Marketing Manager, Membership Manager, Editions Coordinator, Ticketing & 
  Membership manager, ensuring person specific objectives are set in line with the ICA’s 
  strategic mission & KPIs, as well as supporting staff’s ongoing development and 
  appraisal processes
• Contribute to the wider organisation’s implementation of business initiatives and 
  transformation
• Working alongside members of ELT and SLT, deliver a consistent, empathetic and 
  pragmatic leadership

KEY REQUIREMENTS 

• Extensive and tangible experience in developing and delivering a communications 
  and audience development strategy within the arts and culture sector
• A demonstrable experience in business growth and implementation especially in 
  relation to revenue opportunities, trusts and foundations, individual giving and 
  corporate sponsorship ideally within the arts and culture sector
• Experience of personally managing relationships with high value individual, 
  organisational and institutional donors
• A clear track record of meeting income targets
• A clear track record of effectively managing both internal staff members and external 
  consultants/agencies and audience development strategy and implementation within 
  the arts and culture sector
• Knowledge of the practical application of effective CRM systems both across audiences 
  and funders
• Awareness of legislation governing fundraising activity by charities in the UK. 

Part-time – 22.5 hours per week

(Working Hours will be scheduled between 9.30am and 8.00pm)

 The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.

We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.

This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.

You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.

We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.

The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.

You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.

The candidate will have excellent skills, when carrying out duties of the post.

Closing date: Friday 24th May at 5pm

Interviews: TBC

Shortlisted candidates will be required to take a 30-minute test

Health and healthcare policy are complex matters which are constantly evolving. With so many cross-specialty issues affecting the whole of the medical profession, it is the Academy’s role to ensure a united voice is heard by policy makers and key decision makers. We are seeking a project manager to join our friendly, diverse and talented team working at the heart of national healthcare policy. The National Clinical Assurance Group provides independent advice and assurance to NHSE on developments around the clinical content used for NHS pathways, ensuring that patients receive the best care for their condition. As project manager, you will lead the project to ensure that NHS pathways are independently assured by clinicians who are leaders in their field.

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR SOLUTIONS

DECENTRALISNG & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.

EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.

COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.

For more information about Start Network and what we do, please visit our website. 

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

JOB PURPOSE

This role will support the planning and delivery of digital projects and campaigns that aim to raise awareness of the Start Network, build engagement across membership and support the Start team to work in effective ways. The postholder will create, edit and share digital content, manage online communities and will support the planning, development, maintenance and management of digital platforms.

The post-holder will produce and edit a wide range of digital content, including written content and digital media. The post-holder will also support the day-to-day engagement of stakeholders on digital platforms, such as social media, collaboration platforms and other engagement tools. The post-holder will have a good knowledge of best practise in digital while being able to use data to evidence the effectiveness of content and campaigns.

The post-holder will also manage or support new digital developments, such as data visualisation, that will increase stakeholder engagement in our work. Working closely with stakeholders and colleagues, the post holder will support projects to ensure they meet business and audience needs and that they are delivered on time and on budget.

This role will also coordinate third party suppliers in this process.

This role will be full time, based in the UK or another country of Start Network’s operations with occasional travel required.

KEY ACCOUNTABILITIES

COMMUNITIES AND CONTENT

• Coordinate the day-to-day communications of Start Network programmes on social media channels. Take part in planning and coordination of content for all social media channels, in line with digital engagement strategy.

• Create and share multimedia content for social media and website (such as gifs, images and video) to build engagement with audiences around the world. Collaborate with Graphic Designer, Communications Officer and external agencies and freelancers in production of high quality content, in line with Start Network’s brand guidelines.

• Manage day to day interaction with online communities (including social media, internal and member communities), track engagement, respond to enquiries and generate conversation.

• Advise colleagues on how to use and manage social media and digital communities for greatest impact – Work with the Digital Manager and Communications Manager to deliver training for staff, introducing new platforms and digital tools to the team.

• To assist with the marketing and promotion of Start Network’s content across the website, newsletters and social media channels and to contribute to Start Network’s marketing strategy as required.

DIGITAL PLATFORMS AND WEBSITE

• Work together with the Digital Manager to manage the development of digital platforms, working with internal colleagues and external developers to identify and deliver a range of projects.

• Maintain website content day-to-day, publishing news and blogs, resources, events and updating landing pages. Working with teams across the organisation on updating all pages regularly.

• Make changes to the website based on data, audience, (UX) and expert research to improve accessibility, search engine optimisation (SEO) and the overall experience of our users.

• Maintain the Start Network website day-to-day, identifying bugs, escalating internally and working with the developers to deliver solutions. Provide website, social media and newsletter activity reports and statistics and evaluate them in conjunction with the Communications Officer.

• Maintain a Digital Asset Management system Canto; collating and storing photos and sourcing appropriate stock images.

• Support the day-to-day delivery of digital projects fulfilling the organisations communications and digital objectives. These might include development of maps or other data visualisation tools and microsites. 

• Support effective development and use of internal platforms, Including our data management and CRM platform (Salesforce), and document management tool (Box) while maintaining high standards of data security and privacy.

• Ensure inspirational, informative and educational content for Start Network and its key programmes is shared regularly through the Start Network website and other digital channels, including e-newsletters and social media.

• Work with colleagues and members to edit high quality content in a variety of media, including photography, design, animation and video content.

• Contribute to building a strong organisational digital culture, design and support training delivery to all staff.

• Work together with the colleagues from the Communications team to provide advice and support to colleagues to raise the quality and effectiveness of content across the Network, through templates, guidance and training.

• Together with Events Coordinator and Digital Manager, provide technical support to online events, meetings and webinars.

• Manage the digital inbox and ensure enquiries are dealt with swiftly.

START NETWORK CULTURE

• To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children

• A commitment to the Start Network vision, principles, values, and approach

• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

SKILLS AND EXPERIENCE

ESSENTIAL

• Experience of managing social media platforms, including advertising and using scheduling and monitoring tools such as Sprout Social

• Experience of digital marketing and the use of different tools, formats and channels

• Graphic design and/or video editing skills - including experience of using Adobe design software and Canva

• A strong understanding of digital content best practice. This includes SEO, accessibility and UX.

• Passion for creating quality digital content that is informative, engaging and inspires change.

• Confident using a content management system (CMS) to create and edit content on a website (preferably Drupal)

• Proficient use of Google Analytics and other digital tools to review the performance of content and make changes to improve it.

• Organised and proactive: you will be able to work on multiple projects together with day-to-day tasks and meet deadlines.

DESIRABLE

• Motion graphics and animation skills

• Knowledge of Salesforce

ABOUT THE ROLE

We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.

As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:

• Deputy Manager x 3
• Activities Coordinator x 1
• Resettlement Manager x 1

Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area

The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

OVERVIEW OF KEY RESPONSIBILITIES

Line Management and Leadership

• Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
• Provide leadership and management throughout the full employee lifecycle.
• Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Service Delivery

• Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
• Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary. 
• Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
• Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.

Risk Management

• Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
• Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
• Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

Property and Housing Management

• Ensure the accommodation in which residents live is clean and maintained to a high standard
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Ensure a provision of high quality housing management service is provided to residents. 

Financial Management

• Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
• Promote effective cost control mechanisms and other financial activities.
• Maintain financial management within the service.

Other

• Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required. 

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of Housing Management, including voids and evictions

What we would like, but not essential:

• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift

ABOUT THE ROLE

This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!

SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings. 

Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.

You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts. 

Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required. 

Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!

We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions. 
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!

OVERVIEW OF KEY RESPONSIBILITIES

PROGRAMME DELIVERY

• Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
• Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
• Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
• Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.

CREATIVE LEAD

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
• Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
• Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.

ORGANISATIONAL GROWTH

• Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
• Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
• Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
• Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.

LINE MANAGEMENT

• Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
• Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Previous experience in contract management and reporting of projects or programmes
• Previous experience in facilitation of programmes and/or training for various groups
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Ability and willingness to travel to various services and work within the prison setting

What we would like, but not essential:

• Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
• Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
• Previous experience with commissioners, supporting or contributing to research and evaluation projects
• Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
• Financial Management experience: Budget setting, analysis, and cost reduction

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all

Assistance Dogs UK acts as an umbrella body for accredited assistance dog organisations. The Charity seeks to advance the education of the public and service providers about assistance dogs, and the rights of people who rely on them.

ADUK is a small but growing charity hoping to make a big impact for our already highly engaged members. Members work with us collaboratively to share their experience and knowledge, and this enables us to meet our charitable objectives and advance the industry. 

ADUK is looking for an experienced and dedicated professional to be part of our ambitious team at a key time for the charity.  In this new role, our Policy and Campaigns Manager will develop our policy positions and further our campaigning aims to promote standards-based approaches to the training and welfare of assistance dogs, and to facilitate better access for all those who rely on these highly trained dogs.

This is a new role so we are seeking someone who will be inspired by our work and be excited about making it a success.

PLEASE NOTE THAT THE CLOSING DATE FOR THIS POST IS 3RD JUNE 2024

Operations Director & Community Minister – Oasis Hub Waterloo
(a charity and church committed to community transformation)

 Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary:  £44,320 per annum (Including London Weighting)

Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic and Christ-centred approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services.

We have an exciting opportunity to join Oasis Hub Waterloo, adding strategic leadership capacity to the Hub and holding the vision of Christ-centred community development, together with the Executive Director & Senior Minister.

We are looking to appoint an experienced, dynamic leader to work with the present Executive Director & Senior Minister on the leadership of Oasis Church Waterloo, on HR, team development and leadership, and on the Hub budget/finance strategy.

Alongside the Executive Director & Senior Minister, they will also have a focus on developing Oasis Church Waterloo, including developing and leading church services, nurturing discipleship, pastoral care, involving children and young people, and bringing creativity to our church activities. They will also have great interpersonal skills, be passionate about creating opportunity, will be entrepreneurial, innovative, and fully committed to the ethos, values and aims of Oasis.

What’s in it for you? 

· A chance to work with a great team of passionate, supportive and holistically-minded advisors and community workers.

· The opportunity to make a real difference, materially improving people’s lives and impacting the local community.

· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.

You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution.

· A generous holiday allowance.

· Flexible working where possible, with family friendly policies 

Key responsibilities:

· Alongside the Executive Director & Senior Minister, providing strategic oversight and development of the community team and church.

· Operational management, including wider team systems, policies and procedures.

· Financial management.

· Risk management.

· Governance.

· Support the Executive Director & Senior Minister to lead the life of the congregation of Oasis Church Waterloo.

The successful post holder must have: 

· Experience of leading community delivery.

· Experience of working for/being on the leadership team of a church.

· Experience of growing projects from the initial start-up phase through to maturity.

· Ability to act strategically and to be involved in direct delivery.

· Recent experience of working with young people and communities.

· Experience of strategic management within a school, statutory, voluntary or commercial organisation.

If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful  candidate to be a committed Christian, as you will be expected to lead in some church community activities as part of your role.

Completed applications should be returned by 9am Friday 31 May, 2024.

Interviews will take place in Waterloo on either Thursday 6th or Friday 7th June, 2024.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

The Ethical Trading Initiative (ETI) is a ground-breaking alliance of companies, trade unions, and voluntary organizations working together to improve the lives of workers in international supply chains. ETI’s vision is of a world of work that protects human rights, ensures dignity for all, provides opportunity, and is free of exploitation and abuse.

An exciting opportunity has arisen for a Collective Action Officer role to provide administrative and program support to the Collective Action team to enable the effective delivery of agreed work plans – coordinating the organization of sector and thematic meetings, undertaking research, and supporting the maintenance of the CRM, the project management system, and the relevant aspects of the community platform.

We are seeking a proactive and detail-oriented individual with a strong administrative background, adept at seamlessly managing multiple workstreams within a dynamic office environment. Your expertise should extend to nurturing relationships with diverse stakeholders, adeptly providing project management support through CRM systems, and proficiently organizing both in-person and online events, ideally with proficiency in Office 365.

 Our ideal candidate possesses:

• Proven track record of thriving in an office environment characterized by multiple work streams and fast-paced teams.
• Demonstrated ability in managing relationships with a diverse array of stakeholders, including companies, NGOs, and trade unions.
• Experience providing administrative and project management support, proficiently utilizing CRM systems.
• Proficiency in organizing both in-person and online events.
• Familiarity and adeptness with the Office 365 suite.
• Strong background in conducting research, analysis, and composing reports.
• Passionate about and knowledgeable in sustainability and human rights issues.
• Exceptional organizational and administrative skills.
• Effective interpersonal and relationship-building capabilities.
• Excellent written and verbal communication skills.
• Self-motivated and proactive in approach.

This is a part-time (4 days/week) hybrid post with a salary of between £35,699 - £39,295 plus benefits.

Why join ETI?

• Great people and meaningful mission.
• 25 days annual leave + 8 Bank Holidays + office closed over Christmas = 36 days.
• Compassionate leave – 5 days at full pay.
• Time off for dependents – 4 days at full pay.
• 3 Volunteering days at full pay.
• 4 study leave days at full pay.
• Flexible working hours – no core hours and flexible working arrangements from day 1.
• London location (Oval).
• Employee Assistance Programme.
• 7% Pension Contribution.
• Enhanced maternity (90% pay for first 20 weeks) and paternity leave (full pay for 6 weeks).
• Staff Union Representatives.
• Mental Health Champions.
• Casual dress code.
• Season ticket loan.
• Cycle to work.
• Bi-weekly yoga.
• Staff monthly social.

Closing date for applications: 16th May 2024, 12 midnight (GMT)

Flexible working arrangements will be considered.

ETI is an equal opportunities employer. We invest in diversity, ensure equality, and encourage expression. We have a zero-tolerance policy for harassment, bias, or discrimination towards applicants and employees.

Want to join us for the ride? Let’s do this right – together.