Membership database officer jobs

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

We are looking to recruit a project coordinator to lead on 2 areas of our engagement work including embedding co-production across the wider children and families system and rolling out our refreshed WHAM Plan programme enabling young people to support their peers around emotional wellbeing.  There are also opportunities to support other existing project work within the youth engagement portfolio.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Purpose:

The Diversion Project Worker will engage with women referred through both formal and informal Liaison & Diversion (L&D) routes. Formal routes include police, courts, and other legal channels, while informal routes will focus on identifying women at greatest risk of offending. This role is designed to offer early intervention, providing structured, person-centred, and goal-focused support to provide 1:1 support, to help meet women’s immediate needs and to support them to prepare for a brighter future. From signposting and working in partnership with other grassroots organisations, to delivering group workshops and 1:1 support on topics such as mental health and wellbeing, domestic abuse, training and skills development, finance, debt and benefits.
 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
2. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
3. Develop and maintain effective partnerships with police, courts, and community organisations to ensure coordinated, multi-agency support for women and to strengthen referral pathways.
4. Contribute to organisational development and personal growth through innovation, self-care, and professional learning.