• Are you looking for volunteer roles ?

    Go to volunteering section

111

Membership Development Officer Jobs in Barnet, Greater London

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
The Royal College of Radiologists, Holborn (Hybrid)
£42,860 per annum. with pay progression up to £47,371 per annum within two years of employment, plus excellent benefits
Posted today
Top job
Royal School of Church Music, Remote
£24,000 per year FTE
Do you have a proven track record of selling? Are you an excellent communicator motivated by the success of reaching a sales target?
Posted 2 days ago
Top job
JUSTICE, London (Hybrid)
circa £40,000 per annum
We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. A unique opportunity!
Posted 4 days ago
Top job
The Ripple Pond, Remote
£14.67 per hour
Reaching out to the wide range range of military communities to find and engage with families and carers that need our support
Posted today Quick Apply
Top job
Royal College of General Practitioners, London (Hybrid)
£37,332.7 per annum
Do you have experience working with patients to help us gain insights to improve patient care & more effectively communicate with patients?
Posted 4 days ago
Closing in 5 days
The Royal African Society, London (Hybrid)
£30,000 - £35,000 per year DOE
Posted 1 week ago Quick Apply
Closing tomorrow
British Psychoanalytic Council, N19, London (Hybrid)
£28,000 - £30,000 per year
Join the BPC to lead on administrative support of our membership functions
Posted 2 weeks ago Quick Apply
Closing tomorrow
The Royal Society of Tropical Medicine and Hygiene (RSTMH), Bloomsbury (Hybrid)
£36,000 - £40,000 depending on experience
Posted 4 weeks ago
Scoliosis Support and Research, W10, London (Hybrid)
£18,000 per annum (£30,000 FTE)
We need a proactive Community Engagement Officer with a can-do attitude who wants to take ownership of this newly created and unique role.
Posted today Quick Apply
Chartered Society of Physiotherapy, London (Hybrid)
£29,959.80 (£49,933 FTE) per annum
Posted 1 day ago
MPS SOCIETY, Amersham (Hybrid)
£30,000 - £32,000 per year
Seeking someone passionate about our aims of helping transform the lives of people affected by rare diseases through support and advocacy.
Posted 2 days ago Quick Apply
Page 1 of 8
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£42,860 per annum. with pay progression up to £47,371 per annum within two years of employment, plus excellent benefits
Full-time
Permanent
Job description

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

  • Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
  • Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
  • Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
  • Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
  • Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
  • Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
  • Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

  • Knowledge of membership systems and procedures.
  • Experience of managing a high degree of administration processes efficiently.
  • Knowledge and experience of using a database and managing data quality.
  • Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
  • Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
  • Strong interpersonal and customer service skills.
  • Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (40% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.

Application resources
Posted by
The Royal College of Radiologists View profile Company size Size: 21 - 50
Posted on: 26 April 2024
Closing date: 12 May 2024 at 23:59
Tags: Operations

The client requests no contact from agencies or media sales.