Membership Events Manager Jobs in Birmingham

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Research Manager to lead on evidence-based research and insight management, who can utilise the wealth of data, insight and experience that SOS UK can access from around the world.

• Help shape and drive forward our new knowledge hub 
• Improve our evidence base to strengthen fundraising, impact reporting and inform our programmes, advocacy and communications
• Accompany research projects, from beginning to end, as the main contact 
• Identify opportunities for new research and collaboration
• Support the development of new research programmes 
• Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results. 

If you are a dynamic and experienced research project manager, who can channel your passion for social change into a research strategy, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 6 April 2025, 17.00 UK time. 

Please note: The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Our Policy and Public Affairs Officer will work with CIEH colleagues and members, other relevant partner organisations and with Government across England, Wales and Northern Ireland, to ensure that the voice of environmental health is heard and understood. You'll support the delivery of our strategy, ensure that our policy positions have the right impact, create campaign content and manage key processes. This is a great opportunity for someone looking to develop their career in policy and public affairs.

We are looking for a Senior Employer Engagement & Partnerships Manager to support Youth Futures with achieving their ambition as part of their strategy to influence employer behaviour and practice to support more young people into employment.

This role is suited to someone who can demonstrate a strong ability to influence employer behaviour and practice change, working directly with employers or through stakeholders with experience of, or a passion for tackling youth unemployment.

We are looking for someone who is a natural communicator, relationship builder, good problem solver and excellent at managing people and performance to achieve goals and targets.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please download the Recruitment Pack.

The Sales and Membership Officer will deliver vital support to ensure school libraries are at the heart of every school community. This role will play an important part in growing our membership and supporting the development of school libraries and all the benefits they bring, across the UK. We engage with educators across the school community, in order to advocate for effective school libraries and ultimately support the personal, social and academic development of children and young people. 

We need somebody who is confident, a natural, creative salesperson; with sales experience and a flair for persuasion. We are looking for somebody who cares about the customer and delivering incredible value; who is always thinking of how to innovate and reach new audiences, has a creative approach to problem solving, all while enhancing the value of SLA membership.

Duties include:

· Sell membership, services and events recruiting and retaining new members through strategic and innovative partnerships.

· To be a point of contact for our membership, managing queries and supporting members to make the most of the SLA.

· To respond promptly to inquiries from prospective members, members, executive officers, the public and other industry bodies.

· To undertake member market research.

· To maintain and update membership records and marketing databases

· Assist with the member renewal process, follow up on resignations, and compile reports and analysis on membership trends using the CRM system

· Assist in the creation and update of membership and marketing materials (such as: emails, new member welcome packs, membership directories, member listings, member questionnaires and brochures)

· To co-ordinate member recognition programmes (such as loyalty schemes and engagement scoring) 

· To maintain a calendar of recruitment and retention activities, key events, and meetings 

· To support SLA event administration working with the relevant team members

Working as part of a supportive and passionate team, you will be expected to plan work efficiently to meet the membership and training goals and objectives. To be successful in this role you should demonstrate:

· Experience of outstanding customer service

· Experience of sales and customer retention

· A good level of IT knowledge and skills

· Excellent communication skills

· Previous use of information/customer databases, content management systems, survey, and email tools

· Accuracy and attention to detail

· The ability to be able to work remotely (from home)

· A flexible approach with a willingness to adapt to changes

· An ability to work using your own initiative both independently and as a competent, effective team member

· An ability to work under pressure and prioritise work to meet deadlines

· Always treating others with courtesy, dignity, and respect

An interest and knowledge of libraries, school libraries and the education sector will be an advantage, as will experience of working with schools in an engagement and / or sales capacity.

The salary for this position is £26,000 for full time, 37 hours, and comes with a 6% employer pension contribution.

We are open to discussing job shares, flexible working, condensing hours or proposing an arrangement that we haven’t even thought of yet. This is a remote working role, with a monthly meeting in person at our current Head Office (Swindon) which you will be expected to attend, in addition to relevant member events. Working patterns can be negotiated.

We strongly encourage candidates of all different backgrounds and identities to apply, from all over the UK. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are at the start of an exciting new period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress, you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members. Leave is 30 days including bank holidays and we have a flexi leave system in place for all members of staff. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association has been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate support and networking opportunities for anybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in sales, customer service and communication that you can bring to this role, and how your skills and knowledge align with the job description.Deadline: 9am 31st March 2025. Please note we will be actively interviewing for this role and may close the recruitment early if a candidate is found.

Careers4Change is delighted to support Responsible Finance in their search for a Programme Manager during a pivotal time for the CDFI sector. 

Role Purpose:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.

We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base, particularly our social enterprise lenders. You will manage the delivery of key projects within both the Capacity Building programme and more broadly to support our CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires close working with our members and stakeholders and high levels of versatility and flexibility to deliver outstanding results.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people. Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results, overcome challenges and obstacles, and are a committed team player, with a can-do attitude, we want to hear from you!

The Programme Manager will manage the delivery of key projects and support the Programme Director in overseeing the smooth running of a Programme Management Office (PMO), ensuring that the CEO and Board have the information needed to steer the success of the Capacity Building Programme and other projects and programmes.

The role-holder will also be the relationship owner for Responsible Finance’s social enterprise CDFIs with responsibility for driving the continuous improvement of our member support to this sector.

 Key Responsibilities:

• Project managing the delivery of key work streams and projects such as the award and monitoring of grants to support capacity building and Requests for Proposal (RFPs) for the delivery of training.
• Monitoring the progress of projects, identifying issues and proposing solutions, and maintaining and producing a range of high-quality project documentation (plans, risk and issues registers etc) to support effective delivery – and leading on project and programme board meetings.
• Working closely with CDFIs and stakeholders to identify needs, lead problem-solving, provide support to overcome challenges, and commission reports on progress – synthesising these reports into overall progress reports and presenting back to the programme oversight group and main grant-funder (JPMorgan Chase).
• Developing RFPs (Request for Proposals) and leading procurement and ongoing contract management of external suppliers to deliver strands of the Capacity Building Programme.
• Further development of Responsible Finance’s support offer for social enterprise lending members, being the day-to-day point of contact and organising and leading sector meetings with these members.

This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.

Skills and Experience:

Essential:

• Strong and proven project/programme management and delivery experience and demonstrable ability to manage multiple projects at once.
• Highly self-motivated and able to drive your own work forward, but equally a team player with a collaborative working style.
• Experience of grant management and/or contract awards and monitoring.
• Excellent communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
• Experience managing project budgets.
• Willingness to travel.
• Strong relationship-building and interpersonal skills. Must be comfortable working with stakeholders at a range of levels.
• Experience analysing and synthesising data from multiple sources and presenting findings clearly and succinctly to stakeholders and members. Fluency with applications such as Excel is essential.
• Strong problem-solving skills.
• Proven ability to manage multiple stakeholders and get information needed from busy people.

Desirable:

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience of managing capacity building programmes.
• Experience in organising and delivering events and workshops.
• Experience of creating and delivering presentations.
• Experience managing web content, online newsletters and social media posts.
• Experience in developing graphics/infographics using apps such as Canva.
• Experience with research, monitoring and evaluation.
• An understanding of CDFIs and/or lending helpful – particularly investor relations and social enterprises.

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

For more information and to apply, please visit the Careers4Change website.

Challenge Events Fundraiser 
30 hours per week 
Actual salary: £22,471 per year
Remote home working, hybrid or office based in Basingstoke, Hampshire.

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community empowering individuals to achieve mental, physical, and social wellbeing throughout their lives. 

We are looking for a Challenge Events Fundraiser to join our national Regional Fundraising Team.

Arrangement of hours can be flexible and agreed with the successful candidate.

About the role
As a Challenge Events Fundraiser, you will support the Regional Fundraising Team to build a successful programme of challenge events that will raise funds and positively promote the Charity. 

This role will focus on a portfolio of mass participation and challenge events, as well as supporting national campaigns and community events delivered by programme scheduling, resource management, event marketing, participant recruitment and stewardship, financial reporting, database management and event evaluation.

You will produce and maintain the events calendar, research and recommend new events and work with our Customer Care team to ensure support materials are provided as appropriate. You will ensure event performance; supporter engagement and income are recorded tracked and fed back to the Fundraising team.

You will ensure events are marketed and celebrated via established charity platforms, and participant numbers and income are increased through promotion to new and previous supporters. 

You will support participants through their journey, creating a memorable experience and positive impression of the charity, and will attend some events in person. 

Previous experience of event planning, participant recruitment and sponsor stewardship would be an asset to the successful candidate, who will also need experience of working with a CRM database and be competent at interpreting financial information and reports.

This role is subject to a Disclosure and Barring Service check. 

About you
You will need a good understanding of the events fundraising sector, it’s relevant law, procedures and techniques. 

You will be able to demonstrate an ability to research, plan and support a programme of events on a national scale and prioritise your workload to meet deadlines and KPIs agreed with your line manager. 

The Charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.

How to apply
Please submit a CV and covering letter via our online portal. If you require assistance, please contact us. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time. 

We are seeking a skilled relationship manager who can create an exceptional experience for our high-value partnerships and play an essential role in our dynamic corporate Partnerships team. Join us in driving outstanding results and making a meaningful impact as we work towards our RoSPA mission. Our efforts focus on preventing accidents, emphasising home safety, health and safety courses, road safety, and workplace health and safety.

Location: Hybrid with regional travel (must be able to commute to the Birmingham HQ twice a week)

For over 100 years, the Royal Society for the Prevention of Accidents has worked to create a safer society and prevent accidents which needlessly kill, injure and maim thousands of individuals each year.  We have grown in to a uniquely, well-rounded safety charity with an increasing global influence necessary to drive change in the modern world and strive towards our vision of an accident-free world.

As a part of RoSPA’s Partnerships team, you will play a vital role in helping to achieve this by driving growth with UK based and international organisations.

So, are you …?

• An experienced Partnerships Manager, or similar, looking to branch out
• A good communicator both written and verbal
• Committed to promoting high standards of service and advice
• Passionate about the life-enhancing and saving potential of health and safety

As a Partnerships Manager, you will:

• Lead the creation and delivery of compelling proposals to prospective partners.
• Develop persuasive pitch materials to effectively present partnership opportunities to potential clients.
• Close deals by identifying opportunities, addressing client needs, and offering creative solutions.
• Establish and maintain relationships with new partners to expand the business network.
• Build long-lasting relationships with existing partners, ensuring continued collaboration and growth.
• Identify and seize opportunities for mutually beneficial partnerships, exploring creative solutions that align with both parties’ objectives.
• Represent the company at external events, conferences, and meetings to build brand awareness and attract new partnerships.

Do you have …?

• An ability to build productive relationships with existing and potential clients
• A recognised relevant sales qualification
• A background in managing partnerships or strategic relationships

If so, we can offer you:

• Stable and long-term employment, with a leading name in the safety sector, enjoying an unrivalled reach and reputation
• The opportunity to join a committed team, and to contribute to a life-changing charitable mission
• Opportunities for training and professional development to help build your career in communications
• Salary sacrifice benefits: (including pension scheme, holiday purchase, Bikes2Work, car leasing scheme and Workplace Nursery scheme)
• Wellbeing: GP line, Health Cash Plan (including Employee Assistance Programme and gym/spa discounts), hybrid working, 25 days’ leave plus bank holidays (increasing with service), office shutdown over Christmas break, long service awards
• Free parking in central Birmingham location and interactive staff days. 

The RoSPA values:

• Respectful
• Open and Independent
• Staff Empowerment
• Prevention in Proportion
• Able and Ambitious

We believe in these qualities and hope that you will identify with them.

Closing date: 25th March 2025

If you are interested in applying for this role, please visit our company website RoSPA and submit a copy of your CV and a letter summarising your suitability and available start date.   

Applicants should be aware that RoSPA may undertake searches on relevant social media websites as part of the selection process.

RoSPA is committed to ensuring equality, diversity and inclusion towards all applicants, and eliminating unlawful discrimination.

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.

Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.

The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.

Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.

To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.

The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand. 

Main Duties and Responsibilities

Quality

· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant. 

· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience. 

· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,

· Develop a community where good practice can be shared. 

· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties

· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner. 

· Research, build and embed a feedback system to contribute to continuous improvement

· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation

· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.

Performance

· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.

· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing. 

· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.

· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.

· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support. 

· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives. 

General Responsibilities

· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members

· Manage key risks and follow escalation process when necessary

· Ensure there is cohesive and aligned work with colleagues within the organisation

· Maintain open and effective communication with internal and external colleagues

· Prepare status reports as required for the Head of Professionalisation

· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties

· Represent the Council in stakeholder meetings and external events

· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values

· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council

Person Specification:

Essential:

Experience

• Experience with self-assessment process and Quality Improvement plans
• Experience of creating cultures that embody positive change, continuous improvement and equality
• Experience of managing a supply chain including setting and achieving KPIs and contract conformance
• Management experience and understanding of contractual and performance management with the ability to deliver results
• Experience of successfully delivering an outcome-based contract
• Experience of driving performance, identifying areas of concern and implementing projects for performance improvement

Skills, knowledge and qualifications

• Clear understanding of the purpose of professional registration and associated processes
• Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
• Excellent communication skills with the ability to communicate clearly and effectively
• Ability to analyse a range of data from a range of sources to develop insights and support decisions
• Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal

Personal Attributes & Approach

• Commitment to a registrant-centred approach
• Confident, positive and hard-working team player – happy to go above and beyond
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
• Excellent IT and digital skills including Microsoft 365
• Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
• Commitment, determination and resiliency

Desirable:

· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor

· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1

· Previous audit experience

· Demonstrated success in producing efficiencies/increased outcomes against target

· Significant operational management experience

Next Steps

Deadline for application: Friday 28th March 5pm

Interviews: w/c 7th April or w/c 21st April

Start date: As soon as possible

We are looking for an experienced home-based trust fundraiser to bring in 6 figure donations from charitable trusts and foundations building on our existing successes in this field, and who will play a vital part in the continued growth of Bipolar UK. 

We are seeking two National Corporate Fundraising Managers who as part of our Fundraising Team will be responsible for securing and developing high value and household name corporate partnerships to help air ambulance charities save even more lives across the UK. This role is a mix of new business and account management and development and is designed to give the role the best possible development and growth opportunities.

The main objectives are:

· Creation and management of a robust and varied pipeline including high value prospects to support business development opportunities and income targets for national partnerships.

· Account Management of new and existing corporate partnerships, stewarding these key relationships to reach income targets and build long-lasting and strategic corporate partnerships.

· Responsibility for new business development for partnerships including, identifying, pitching, and securing support within priority sectors.

Secure six figure and higher corporate partnerships.

We are seeking to appoint someone with a business and communications skill-set and a strong track-record of managing people. The successful candidate must be a strategic thinker with excellent interpersonal skills and have values aligned with ours. You will help us to further diversify our income streams and to communicate our work effectively to a diverse range of educators and stakeholders including government, Parliamentarians and the public.

Sex Education Forum was founded in 1987 and became an independent charity in 2021. We convene over 70 Partner organisations to make sure that the relationships and sex education (RSE) young people get is right for them and the best it can be. We train educators and share research with teachers, school leaders and policy-makers. We will soon be launching a new three-year strategy and have secured multi-year funding to further embed youth inclusion in our work. Having doubled our staff team over the last two years we have identified the need for a new senior post, which will be a cross-cutting role working closely with the CEO, enabling us to realise the ambitions of our strategy, and systematically development all areas of our business.

This is an incredible opportunity for an experienced business development manager, to bring your skillset to a thriving, innovative and highly respected leading national charity. This will be a rewarding role, with huge potential to grow your leadership skills and empower others and to make a difference to the lives of children and young people.

We are particularly keen to hear from applicants that reflect the diversity of educators and young people that Sex Education Forum seeks to support.

Funding has been secured which provides scope for extension of the fixed term contract.

Harris Hill are delighted to be working with a health related charity to recruit for the Individual Giving Officer – Acquisition & Events Fundraising (Hybrid/Remote).

Location: Bath (Hybrid – 1 day per week in the Bath office, or fully remote if over 1 hour from Bath)

As part of a dedicated team, you will support the growth of our Individual Giving, Membership, and Events Fundraising programmes, driving engagement and acquiring new supporters, while fostering lasting relationships with the charity existing community. Whether in person or online, your role will directly contribute to the success of campaigns aimed at delivering life changing impact.

In this role, you will report to the Acquisition Manager and primarily focus on the acquisition of new donors and members through various channels. Your efforts will support events and community fundraising initiatives, providing stewardship to the charity supporters and maximising engagement.

As an Individual Giving Officer you will:

• Support the planning and delivery of targeted campaigns for new and existing supporters
• Coordinate campaign materials with external suppliers, ensuring they align with the charity brand and are delivered on time and within budget
• Develop and write copy, ensuring high quality, engaging content
• Support and grow the acquisition of new members through face to face, digital, and telemarketing channels
• Assist in managing fundraising events and community fundraisers, ensuring excellent stewardship
• Collaborate with internal teams to increase supporter engagement and lifetime value
• Provide accurate data handling and reporting, ensuring GDPR compliance
• Occasionally travel within the UK to support fundraising events

To be successful, you must have experience:

Essential:

• A passionate, team oriented individual with strong interpersonal skills
• Excellent organisational skills with the ability to manage multiple projects and deadlines
• High attention to detail and accuracy
• Strong written and verbal communication skills
• Experience in coordinating digital and direct marketing campaigns
• Ability to work independently and adapt to a fast paced environment
• Strong numeracy skills for campaign analysis and budget management
• Experience with CRM databases and data handling
• Data Barring Service Disclosure (DBS) required

Desirable:

• Experience in Individual Giving fundraising
• Experience in Events fundraising
• Familiarity with content management systems (CMS) to update digital content and donation pages

Salary: £26,175 - £29,083 per annum

Contract type:Full-time, permanent

Location-  Bath, hybrid – 1 day per week in the Bath office, or fully remote if over 1 hour from Bath

 Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Remote – Regular travel to the Capacity office in Liverpool, Local Trust office in London, and 3ni work in the north east, as well as client offices across the country and other sites as needed. Out of hours travel and stays away from home are therefore a feature of the role.

Closing date: Midnight, Sunday 23rd March 2025

In this role, you’ll be shaping the future of 3ni by driving forward core components of our programme. Your main focus as Senior Practice and Delivery Manager will be leading the development and delivery of our brand new consultancy offer.

3ni is a new social value partnership, bringing together policy and practice to transform neighbourhoods across the country. At 3ni, we believe that community regeneration starts from the ground up. Through research, policy and events, the national network for neighbourhood improvement, is sharing and shaping the best and next practices and helping disadvantaged communities rebuild. 

The Role

The to-do lists you write and the skill sets you engage will vary. One day you might be scoping and delivering 3ni’sresearch programme, the next devising plans for growing our membership and the next working closely with our Operations Director to develop, refine and execute our business plan. You’ll also play a key role in iterating our innovative diagnostic tool Discovery, using cutting-edge data to support us to engage our key audiences. You’ll not only help us to get new partners on board, but also play a key role further engaging our existing ones, making sure they stay connected to the work we do. You’ll build strong and trusting relationships that enable us to deliver our consultancy work, securing credibility, influence and impact for our work responding to challenges facing some of our most disadvantaged communities.

What we need

You’ll be as happy in the world of policy and strategy as you are in the day to day reality of practice and delivery and can see the big picture as well as having an attention to detail and the highest of standards when it comes to producing content.

• You’ll be dealing with numbers and often complex data, and are as comfortable being immersed in spreadsheets to put together the budget and costs for a project as you are checking the interdependencies whilst putting together a GANTT chart and project management plan.
• You are a proficient and accomplished communicator. You’re as at home with the written word as you are talking through the key points of a presentation.
• You are an experienced, entrepreneurial and proactive thinker, designer and doer, who can bring creativity, critical thinking and business development skills to the role as we work together in a small 3ni team, as part the wider Capacity organisation, and with the broader ecosystem of partners.
• You’re great at mastering a brief. You’re happy wading through research reports and datasets, and are able to use your brilliant analytical skills to get to the heart of the matter and obtain the key insights and information relevant to our work.

See our job pack for a full details.

The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
•  2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).

For further information please visit our portal via the apply button, where you can download our job pack and apply!

Closing date: Midnight, Sunday 23rd March 2025

Diversity Statement

At Capacity, we believe that public services should be people-centred, inclusive and accessible to everyone and our commitment to Diversity, Equity, Inclusion and Belonging (DEIB) is at the heart of this. To uphold these values, we only accept applications through our application portal. This allows us to provide a standardised process where candidates are evaluated on merit. We have implemented measures to remove unconscious bias from our process while maintaining accessibility by continuing to support a range of application formats. We are committed to continuously improving this process and welcome any feedback.

Salary: £46,698 (London) / £42,373 (National) per annum
Hours: 35 hrs per week
Contract: Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: The successful candidate will be based in the Midlands or be prepared to spend a substantial amount of time in the Midlands (including early starts/late finishes and overnight stays where required) to meet the requirements of the role. The successful candidate will also be required to travel to our London and Bristol offices, and nationwide to NHF events, on an ad hoc basis.

An exciting opportunity has arisen at the National Housing Federation (NHF) to join our team of External Affairs Managers. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.
Could you be our new External Affairs Manager, working closely with our housing association members across the Midlands?
This is a unique and varied role which would appeal to someone with a background in areas such as stakeholder management, policy, public affairs, communications, programme management – or a combination of these areas! For example, you may be looking to step into a role to further develop your leadership and stakeholder engagement skills, whilst still building on your policy or programme management experience and knowledge.
You will operate at the heart of social housing by working with key decision makers across the housing association sector – including managing relationships with chief executives, chairs of boards and executive directors. Strong communication and influencing skills are essential to the role, as well as the confidence to work at the most senior levels.
It is crucial that you can work collegiately to lead key programmes of work across the NHF with colleagues in other teams, for example from our policy, press, events, and public affairs teams. Equally, you will be comfortable working autonomously and shaping your own work programme.
The core of the role involves being responsible for engagement with a whole geographic region of our membership; and working closely on or leading one of the NHF’s key themes of work, which include areas such as devolution; developing new homes; decarbonising existing homes; ensuring the building safety agenda is delivered; or representing our rural or smaller housing associations.
The role is wide ranging and in addition to stakeholder management and programme leadership, will include running roundtables between our members and government, chairing sessions at NHF conferences, and presenting political and policy updates to senior teams within housing associations.
You will be part of a team of eight External Affairs Managers sitting within the member services directorate, which is there to ensure that we provide excellent value for money for our housing association members.

Key elements of the role:

- You will build and maintain brilliant relationships with housing associations leaders, using your well-developed communication and advocacy skills to maximum effect.
- You will develop knowledge, insight and understanding of housing associations to shape our policy and influencing work and to create structured programmes of member engagement on critical policy and political issues.
- You will be the contact point for housing associations in your region, ensuring they receive first class customer service on the issues which matter to them. Working closely with NHF members you will facilitate the organisation of regional chief executive or leaders forums and sounding boards.
- In addition to your regional work, you will lead on the strategic planning and delivery of a key NHF policy priority. This will require collaborative working with colleagues from across the organisation and working with members across every region and specialism. You will play a leadership role, creating structured engagement strategies to ensure members are able to influence policy as well as engaging key NHF stakeholders and sharing best practice.
- Your role will be to implement structured member engagement to ensure our policy priorities, positions and influencing work are member-led. This will include working directly with members to inform our policy positions and lead our influencing work.
- You will influence debates at the highest level and you will spot in advance and act strategically to mitigate the risk to our membership. As such, this role requires a high degree of political and organisational acumen and the ability to horizon scan.
- You will work with colleagues in our Commercial and Events teams to maximise commercial opportunities and help shape content at our conferences, as well chairing conference sessions.
- To be the face and voice of the NHF with members, stakeholders and the media.
- To ensure that as an organisation we deliver as a whole team, seamlessly, to members to achieve greatest impact in line with the business strategy.

- To maintain high quality standards and follow NHF policy and process.
 

The successful candidate:
The successful candidate will be able to demonstrate:

- A sound knowledge and understanding of housing associations and issues affecting the wider sector.
- A sound understanding of the political and policy landscape that housing associations operate in
- Demonstrable knowledge and experience of establishing and maintaining relationships with senior stakeholders, demonstrating excellent customer service and value for money.
- Effective communication skills, in person and in writing, including the ability to credibly and confidently present at meetings and events.
- Ability to listen to and influence senior stakeholders, demonstrating diplomacy, effective communication and negotiation skills.
- Clear leadership skills, able to lead complex and strategic programmes of work effectively, including experience of matrix managing and motivating a team.
- Excellent analytical skills and strategic nous with the ability to summarise complex information effectively to aid decision making.
- A commitment to excellent customer service.
- A positive, energetic and agile approach to work.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.

Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 2 April 2025
Interview dates: 14 and 15 April 2025