Membership helpline advisor jobs in belfast
Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity, is looking for a dedicated and knowledgeable Safeguarding Helpline Specialist. In collaboration with other colleagues, you will provide a professional, courteous, and timely helpline service, receiving calls that have been assessed and transferred through the triage system. You will ensure advice is given in a manner that upholds the ethos and high standards of the organisation and meets the needs of callers from a range of settings. You will provide sensitive and professional expertise, being mindful of policy, procedure, best practice, and legal frameworks across the four nations of the UK.
We are looking for a person with strong communication skills and experience in providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team. With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice, and legislation across diverse contexts, as well as a solid understanding of implementing safeguarding at a grassroots level with faith organisations. In return, you will get to work in a supportive and rewarding environment and have the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings.
Please note that this job could be home-based, office-based, or hybrid.
Registered Charity
21 - 50
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need
The client requests no contact from agencies or media sales.
Thank you!
Who are we?
Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients
Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families
Key duties and reponsibilities:
Management Role
· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.
· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.
· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.
· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.
· Act as main point of external contact and manage that contact as appropriate.
· Take purchasing decisions within the defined responsibility of the position.
· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.
· Explore business opportunities as appropriate.
· Identify risk, consult with other officers and recommend action for Board decision.
· Finalise move to paperless operation.
Administrative Duties
· Arrange Trustee Board Meetings.
· Manage Membership Database.
· Administer Membership Renewals.
· Register & acknowledge new memberships.
· Handle resignations, deaths and other membership issues with appropriate respect.
· Acknowledge Donations.
· Administer Gift Aid claim with Treasurer.
For the full job description and further information, please refer to the attachement below.
The client requests no contact from agencies or media sales.