Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
We’re looking for an ambitious and commercially minded Senior Commercial Manager to lead income-generating events, partnerships and activations across some of London’s most exciting South Bank locations, including Oxo Tower Wharf, Gabriels Wharf, part of the south bank walkway and our corporate conference centre. This is a fantastic opportunity to shape a vibrant commercial offer, grow sustainable income, and lead a high-performing team delivering exceptional experiences for businesses, brands and visitors alike. This is a 12-month maternity cover role.
As our Senior Commercial Manager you will:
To be successful you will need to demonstrate the following:
About Coin Street Community Builders
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.
We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Contract
12-month fixed term contract, 35 hours per week (Monday-Friday)
Salary
£53,000 per annum
Extras
To Apply
To apply for the role, please click the following link to be redirected to our Recruitment Portal.
Closing Date
Please submit your application by midnight on Sunday, 21 June 2026
Successful candidates will be required to undertake a Standard DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.



The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a leading membership body who are the voice of the world’s solar energy industry - in the search for an exciting new addition to the team; a People and Culture Officer.
This international non-profit organisation with headquarters in London, represents national, regional and international associations, as well as leading solar sector corporations. It aims to enable solar energy to deliver on the promise of clean, distributed power, economic development and energy access.
Joining a small, proactive and collaborative team, the People and Culture Officer will work closely with the Operations Lead and CEO as the organisation’s HR expert. Initially, the role will focus on recruitment and onboarding to support the organisation’s strategic growth. Over time, there will be scope to develop the People and Culture function more broadly. The successful candidate will have experience in recruitment, HR administration or people operations, alongside a strong understanding of UK HR and employment practices and a relevant qualification. Proficiency in Microsoft Office and online collaboration tools is essential, and experience supporting remote or international teams would be advantageous. Experience working within a non-profit, membership or international organisation would also be desirable.
You will bring solid HR experience and confidence, with CIPD qualification (or equivalent experience). Experience within a not-for-profit or scale-up environment would be highly beneficial. Alongside technical expertise, key to success in this role will be strong interpersonal skills, including initiative, proactivity, ownership, accountability, and the ability to work confidently with senior stakeholders.
This role is offered on a three-day-per-week basis, with flexibility around working patterns. It is fully remote, with occasional meetings in Canary Wharf; travel expenses for these will be reimbursed.
Please apply in the first instance and we will contact suitable candidates for further conversations.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Fundraising Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Philanthropy is a core pillar of Acorns income strategy, delivering transformational income through Major Donors, high-level Family Trusts and Foundations, alongside our Celebrity Ambassador Programme. Acorns Children’s Hospice is seeking a Philanthropy Manager to identify, cultivate and steward a portfolio of high-value supporters, delivering agreed income targets and building long-term, values-led relationships.
Working closely with colleagues across Fundraising and the wider organisation, the postholder will develop and deliver tailored relationship plans that inspire significant philanthropic investment in Acorns work and demonstrate the impact of donors’ support.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Philanthropy Manager, you will:
About You
What We Offer
Interviews are scheduled to be held week commencing 6 July
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Graphic Designer
Salary: £32,630 per annum
Contract: Permanent
Work Pattern: Full time,37.5 hours per week (Monday to Friday)
Location: Based at WWT Slimbridge, with an option for hybrid working (minimum of 1 day a week in the office).
About The Role
We are looking for a talented designer to bring our stories to life through compelling visual designs that engage our audiences across both digital and print platforms.
In this role, you’ll transform ideas into creative assets that elevate our brand, ensuring every piece of work is visually striking, strategically aligned, and consistent with our brand. You’ll collaborate closely with cross-functional teams to develop impactful visuals, refine concepts, and maintain a cohesive look and feel throughout all marketing outputs.
Whether it’s inspiring new visitors to our 10 UK wetland sites through national campaigns, driving membership growth, or delivering successful fundraising appeals, the breadth and diversity of our work creates endless opportunities to make a meaningful impact through creativity.
This is a full time position working 37.5 hours Monday to Friday. For this role we can offer the opportunity for hybrid working (with a minimum of 1 day a week in the office and for team meetings).
About You
Our ideal candidate will have:
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
When submitting your application you will be able to include a link to your portfolio of work. All application forms are anonymised before seen by the recruiting manager. Please ensure that your portfolio is anonymised.
Closing Date: 14th June 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Are you a qualified finance professional looking to combine technical expertise with purpose-driven work? I am recruiting for an interim Financial Accountant to join a globally recognised organisation. This is an excellent opportunity for someone who enjoys operational finance, process improvement and international reporting within a collaborative and values-led environment.
Responsibilities
My client is looking for:
My client can offer a flexible approach to working, with 2 days a week going into the office based in central London and the rest working remotely. There is also a strong opportunity for this role to get extended.
Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Big Chalk Partnership is made up of more than 150 organisations with a common vision of creating nature-rich chalk and limestone landscapes that benefit all of us.
The Protected Landscapes Partnership and Defra are supporting our Partnership to catalyse progress towards the UK’s nature commitments across these special landscapes through the multi-million pound Big Chalk Nature Recovery Fund. The Nature Recovery Fund Officer will administer and develop the systems and processes underpinning our grant-making.
The Big Chalk programme is hosted by the National Landscapes Association, which represents the UK’s National Landscapes (Areas of Outstanding Natural Beauty). The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports National Landscapes to be as effective as possible, championing their interests with governments and delivering national projects.
We welcome applicants from a broad range of backgrounds – the most important thing is that you are motivated to work collaboratively with Big Chalk’s partners to benefit nature to the greatest extent possible, helping ensure our grant-making is both effective and compliant.
With significant experience of administering and developing grant making systems, processes and ways of working in the environmental or social sectors, you’ll bring a collaborative mindset and be skilled at building positive relationships with new colleagues, our partners and funders.
You’ll have applied experience of working with partners across the grant-making lifecycle and using grant management software to enable related operations. You’ll possess strong organisational and data management skills and be able to develop and communicate insights.
If this sounds like the opportunity for you, then we’d love to hear from you.
Please apply by submitting a short CV (no more than three pages) and a covering letter (no more than two pages) which addresses the person specification criteria in the attached role description.
First interviews will be held online for short-listed candidates – likely on 1st and 2nd July. A second interview round may follow if needed.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
Examinations Analyst
£34,333 - £37,951 pa, plus excellent benefits
Aldgate, London (including flexible working)
The Royal College of Psychiatrists is looking to hire for the position of Examinations Analyst within the Examinations Team.
The Examinations Analyst is an important role at the College as and procedures associated the Membership examinations (MRCPsych).
Further development will be provided with creating, validating and maintaining new and existing examination and assessment tools.
As Examinations Analyst, you will calculate and set MRCPsych pass marks, perform quality assurance on exam output and administer standard setting meeting. You will be joining a very busy team and whilst it has a broad range of operational and development tasks, you will have a large degree of autonomy and the opportunity to improve processes, as well as developing professionally.
Reporting to the Psychometrician, you will conduct routine analysis of MRCPsych examinations, which are run multiple times a year. You will collaborate and assist in identifying areas for change and development within examination and assessment processes, alongside the Examination
Team, and evaluate and develop new and processes.
Degree qualified or with relevant professional experience, you will have an in depth understanding of techniques and theories used in undertaking statistical analysis.
This is an exciting analytical role and would suit someone who enjoys conducting statistical analysis, with an interest in assessment, standard setting and quality assurance.
Knowledge or an interest in medical education and familiarity with its terminology and an understanding of EDI issues and best practices is desirable.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 17 June 2026.
Interviews: 30 June 2026.
Enriching education & realising potential across Birmingham
Titan Partnership is looking for an inspiring, strategic and values‑driven leader to guide us into an exciting new chapter. Rooted in North and West Birmingham, Titan is a long‑standing, place‑based education charity bringing schools, employers, universities and civic partners together to improve life chances for children and young people.
For more than two decades, we have championed collaboration, strengthened the local education workforce, and expanded opportunities for young people in our communities. As we enter a new phase guided by our 2026–2029 Strategy, we are ready to deepen our impact — and we are seeking a CEO who can lead with clarity, ambition, and heart.
This is a great opportunity to shape change in one of the most diverse and dynamic parts of the country. You’ll work closely with schools, funders, employers and civic leaders to strengthen our membership offer with schools and colleges, grow our high‑quality Initial Teacher Training and workforce development offer and drive forward programmes that support educators and young people to build skills and opportunities that help them realise their potential.
You’ll be joining a respected charity with:
A clear, ambitious strategy and strong community roots
A trusted reputation and committed network of schools and partners
A Board focused on investment, renewal and long‑term sustainability
A small, dedicated team delivering high‑quality programmes and support
We are open to appointing between 3 and 5 days per week, depending on the successful candidate’s circumstances. Salary: £70,000 (pro rata) plus 5% employer pension contribution and 32 days leave (pro rata).
If you are a collaborative, strategic and people‑centred leader who believes in the power of partnership to transform outcomes for young people, we would be delighted to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
English Heritage are seeking an outstanding Chief Executive Officer to lead the charity, which cares for over a million objects and hundreds of historic sites in every part of England. We care for the bridges and bronzes, gardens and gargoyles, stone circles and secret bunkers and everything in between. We are the only charity in the world which looks after a National Collection from our own earned income.
Our mission focuses on creating inspiring visitor experiences, preserving historic sites and collections for future generations and connecting people to places.
We have a world-class portfolio of heritage assets, diversified funding and a successful operating model and are supported by our hardworking employees, the generosity of our volunteers, a loyal membership of 1.2 million people, as well as donors and supporters.
The Board of Trustees, chaired by Tony Hales CBE, is seeking candidates for the role of Chief Executive Officer to join English Heritage and lead the organisation into its next chapter.
You will work with the Board and senior leadership team to ensure English Heritage delivers on its charitable objectives, including conservation, public benefit and financial security.
You will bring a strong track record of leading large, complex organisations operating across multiple sites and engaging diverse stakeholders. You will be able to demonstrate how you develop incisive strategies and then translate them into successful delivery. A collaborative team player, you lead with integrity and inclusivity, balancing the sensitivity required for managing conservation sites with the drive needed to attract income. An understanding of the value volunteers bring would be advantageous.
If you think you have the vision, skills and experience to take on such a fantastic opportunity, we’d love to hear from you. Please select the Apply button shown to be taken to our website, where you can submit your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
In 2027 we will host our prestigious Global Congress. Held every four years, Congress convenes eminent leaders invested in global consumer rights and empowerment. This includes the heads of the leading consumer advocacy organisations, ministers and senior government representatives, leaders in civil society, executives at top businesses, prominent academics, and visionaries from philanthropic and international institutions.
Congress is critical to the mission of Consumers International. It is crucial for our governance, as the basis for our General Assembly, where our Membership elects the governing Council of Consumers International. Around this procedural milestone, we structure a participatory, diverse and unique programme that is designed to build and advance the future of consumer rights advocacy worldwide. Our last Congress brought together over 600 participants, including more than 100 at C-suite level, and was a platform for releasing new insight and announcing major partnerships. It featured over 30 interactive sessions taking place over three days in person and online, with extremely high satisfaction and feedback ratings from participants.
To drive forward our planning and delivery for our next Congress in 2027, we are looking for an exceptional Lead, Flagship Events. This person will be the organisational lynchpin for Congress, working directly with our Leadership Team at Consumers International to produce and execute a clear event plan according to ambitious milestones and key performance indicators.
The Lead will project manage and mobilise the wider Consumers International team to deliver the 2027 Congress, building a relationship with the host government and playing an essential part in producing a dynamic event that excites and inspires attendees. The Lead will bring strong leadership, coordination and project management skills to the role. They will have best-in-class relationship building and negotiation skills, experience dealing with senior stakeholders, and will have delivered major impactful events in the past.
This is a fantastic opportunity to produce a unique and significant event for the global consumers rights movement. For a taster of our past summits see our 2023 Congress (Kenya) and 2019 Summit (Portugal).
Key Responsibilities
Project Management
Develop and drive delivery of a comprehensive Congress project plan with clear milestones, dependencies and performance indicators
Lead execution of the project plan, ensuring and mobilising the team to exert discipline against deadlines, priorities and organisational goals
Manage the Congress budget, including oversight of host government allocations and financial reporting
Co-ordinate the wider Consumers International team around Congress delivery, ensuring clear ownership, accountability and decision-making across workstreams
Monitor and report on progress against key milestones, risks, participant targets and budget performance, escalating where needed
Lead post-event evaluation and debrief, capturing insights and recommendations to strengthen future flagship events
Relationship management and negotiation
Manage a strong and trusted relationship with the host government, ensuring effective coordination and resolution of issues that arise
Lead negotiations and relationships with venues, suppliers and delivery partners to secure high-quality delivery within budget
Build and support leadership at Consumers International to establish trusted relationships with senior stakeholders participating in Congress, including across government, Members, sponsors, speakers and strategic partners
Event logistics and delivery
Lead planning and oversight of major logistical components of Congress, including venue, accommodation, transport, catering, accessibility and interpretation to support a seamless participant experience
Lead onsite event management, troubleshooting and issue resolution during Congress delivery
Event systems and governance
Oversee the implementation of systems and processes required for successful Congress delivery, including registration and reporting
Coordinate planning for the General Assembly and governance components of Congress, this includes supporting senior management at Consumers International to coordinate on voting processes, member participation and associated systems
Participant experience and organisational leadership
Lead Congress planning discussions across the organisation, mobilising the team and ensuring strong communication, coordination and momentum across teams
Help shape a dynamic, participatory, safe and inspiring Congress experience that reflects Consumers International’s ambition and global leadership
Work closely with Leadership Team to support delivery of a high-profile global event with significant reputational and strategic importance, including through the delivery of an impactful programme
Carry out additional responsibilities related to Congress delivery and organisational priorities as required
TPP Recruitment is supporting a respected professional body to recruit a Governance Officer.
This is a fantastic opportunity to join a collaborative Corporate Services team, where you will play a central role in supporting governance activity, organisational projects, and key stakeholder engagement. The Governance Officer role offers the chance to take ownership of varied and meaningful work that contributes to high standards of governance and organisational effectiveness.
Details
About the Organisation
This professional membership body operates as a registered charity with a clear mission to improve standards and outcomes across its sector for the benefit of society.
The organisation is values-driven, with a strong focus on inclusion, collaboration and continuous improvement. Employees are supported to thrive in a positive and respectful environment, where diversity is embraced and personal wellbeing is prioritised.
About the Role
As Governance Officer, you will support a wide range of governance activities, working closely with senior stakeholders including trustees, committees, and internal teams.
You will contribute to the smooth running of key governance processes, while also playing an active role in supporting strategic projects and organisational initiatives.
This role is ideal if you enjoy variety, responsibility, and working in a collaborative environment where your organisational skills and attention to detail will be highly valued.
Key Responsibilities
Skills / Experience Required
To Apply
Interview Process
Deadline for Applications
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you an ambitious major gifts fundraiser inspired by the power of medical research to transform lives?
Charity People is delighted to be partnering once again with the University of Oxford - one of the world's leading biomedical research institutions - to recruit a Senior Development Executive into its high-performing Medical Sciences Development team.
This is an extraordinary opportunity to join a collaborative, internationally respected fundraising team at the forefront of global medical advancement, securing philanthropic investment that accelerates discoveries from lab to patient. You'll join at a pivotal moment as Oxford prepares for their landmark campaign, Oxford Excellence, with a major strategic focus on improving health so that we can all live longer, healthier lives.
As a truly global institution, Oxford actively welcomes applications from candidates around the world and particularly encourages applications from the global majority. There is potential for visa sponsorship and relocation support, where required.
Location: Oxford, with hybrid working (typically 2-3 days per week working from home)
Contract: Permanent, full-time or reduced hours considered
Salary: Grade 8 - £49,119 to £58,265, with potential progression to £65,336, including an Oxford University Weighting of £1,730 (pro-rata)
About the role
With 12 Nobel Laureates across its long and distinguished history, Oxford's Medical Sciences Division is internationally recognised for excellence across the full spectrum of medical research - from molecular science and genetics to population health, policy and global health initiatives.
Philanthropy plays a critical role in enabling this work, helping researchers push forward life-changing discoveries and translating innovation into real-world impact.
Working closely with the Head of Development, you'll lead on a portfolio of major and principal gift relationships, securing transformational philanthropic support for pioneering medical research. As well as building long-term partnerships with high-value donors, you'll also closely collaborate with senior academics and researchers to shape compelling philanthropic opportunities, inspired by world-class science.
This is a role offering real autonomy, influence and intellectual breadth, with a rare opportunity to help shape the future of medicine and health at a world-leading institution.
About you
You're a confident, relationship-led fundraiser with a track record of securing complex, high-value philanthropic support, already having secured six-figure gifts and possibly beyond.
We're looking for someone with:
Experience within higher education, healthcare, medical research, life sciences or global health would be highly beneficial, but not essential if you have the appetite and ability to learn. Above all, you're inspired by Oxford's unique potential to transform philanthropic gifts into breakthroughs in medicine and health.
What's on offer
Your wellbeing matters, and the University of Oxford offers a comprehensive and generous benefits package, including:
To find out more or to apply, please get in touch with Amelia Lee at Charity People with a copy of your CV or professional profile. If your experience matches what we're looking for, then we'll be in touch with more details.
Deadline: 12pm on Wednesday 17th June
Interview dates will be confirmed soon.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Chair of Diocesan Safeguarding Advisory Panel
The Diocese of Winchester is seeking an experienced safeguarding professional to serve as Chair of the Diocesan Safeguarding Advisory Panel (DSAP). A vital role helping ensure the highest standards of safeguarding across our diverse communities.
The Diocese serves a population of 1.27 million people across 230 parishes, blending rural and urban contexts. Safeguarding is at the heart of our mission, and this role offers a unique opportunity to influence practice and accountability at a strategic level.
The role at a glance
As Chair, you will provide leadership to the DSAP, offering independent oversight and constructive challenge on safeguarding practice within the Diocese. You will work closely with the Diocesan Safeguarding Officer (DSO) to ensure robust systems, effective risk management and a strong culture of safeguarding.
About the Diocesan Safeguarding Team
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse or neglect, and those in abusive relationships. We work in partnership with statutory agencies, promote safer recruitment, deliver high-quality training and support to volunteers and staff, and help create safe environments through clear policies and procedures aligned to legal requirements and Church of England guidance.
What you’ll do
· Lead and chair DSAP meetings, including agenda setting, oversight of minutes and monitoring actions
· Ensure the DSAP operates effectively in line with its terms of reference
· Offer professional challenge and advice to senior leadership and the Diocesan Bishop
· Support strong governance, including panel membership, recruitment and succession planning
· Represents the DSAP in national and regional safeguarding forums
What we’re looking for
· Senior-level expertise within statutory, voluntary or judicial sectors (e.g. local authority, police, national charities)
· Experience of case review, risk management and multi-agency partnership working
· A commitment to promoting safe environments and supporting those affected by abuse
· Proven ability to strategically plan, manage meetings effectively and influence people to build capacity and confidence in safeguarding practice
The closing date for applications is 5pm on the 12th June 2026. Interviews will take place on the 29th June 2026
The client requests no contact from agencies or media sales.
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You’ll be part of our Disclosures & Training team, working collaboratively to provide administrative and customer service support. This is a front-line role where you’ll:
This role offers a valuable opportunity to apply specialist knowledge alongside practical problem-solving - supporting efficient, compliant, and high-quality disclosure services across thirtyone:eight.
Why You’ll Love Working Here:
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
Provide advice and guidance to members phoning the Disclosure Service and to give a consistently high level of customer service.
Maintain computer records relating to the provision of thirtyone:eight membership and disclosure service
Participate in an effective and appropriate triage system operated for callers to the training team.
Processing disclosure application forms ensuring that they meet legal requirements.
Specific Responsibilities
Deal with incoming post, emails and telephone enquiries relating to the operation of the Disclosure Service.
Carefully check information received to ensure completeness, following up any enquiries necessary by post, telephone or e-mail.
Check and countersign online disclosure application forms and then forward the application to the Disclosure and Barring Service or AccessNI for processing.
Enter details of disclosure applications and members of thirtyone:eight on the database (Microsoft Dynamics).
Follow up all queries, discrepancies and other issues as appropriate with client churches/organisations and the Disclosure and Barring Service.
Participate in internal and external meetings and training events as required – mostly online but occasionally in-person.
Prepare reports and data information as requested.
At all times work within the policies and Code of Practice laid down by the Disclosure and Barring Service, thirtyone:eight and UK Data Protection Legislation and GDPR.
Under the Health & Safety at Work Act and associated guidance, take adequate care for the health and safety of oneself and other persons who may be affected by an individual’s acts or omissions.
Person Specification
A) Essential Personal Characteristics and Qualities:
B) Essential Experience:
Experience of processing large volumes of DBS checks.
A detailed understanding of the legal eligibility for Enhanced DBS checks within a faith setting.
Broad-based experience of working in an office environment.
Experience of dealing with clients/customers over the telephone.
Good computer skills (MS Office applications as a minimum).
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
Significant working knowledge of DBS Eligibility
Excellent telephone manner
Excellent written and verbal communication skills
Ability to be self-motivated and to work with the minimum of supervision
Ability to identify with and accept the aims of thirtyone:eight as a Christian social work organisation
Calm, non-judgemental attitude with sensitivity and tact to enable an appropriate initial response to people in need ringing thirtyone:eight
Meticulous as to detail
Ability to work to deadlines
Flexibility and a good team worker
Ability to deal confidentially with matters of a private and sensitive nature
D) Desirable Skills and Knowledge:
Experience of working on a database
Good typing skills
An understanding of the Disclosure and Barring Service
An awareness of Christian organisations and church structures
Experience of using Microsoft Teams
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The client requests no contact from agencies or media sales.