Membership jobs
The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
- Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
- Log, manage, and resolve IT support tickets in line with agreed SLAs
- Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
- Assist with user onboarding, training, and the creation and upkeep of technical documentation
- Deliver reliable Audio Visual and video conferencing support for meetings and events
- Provide IT support for examinations and events, occasionally outside standard working hours
- Work collaboratively with HR, Digital Products teams, and external technology partners
What you’ll need:
- ITIL Foundation certification or equivalent practical experience in IT Service Management
- Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
- Working knowledge of Microsoft 365, Active Directory, and end user device support
- Strong troubleshooting skills across hardware, software, and basic networking
- Excellent communication skills with a customer first mindset
- A proactive, self motivated approach and a genuine enthusiasm for learning and development
- A commitment to data protection, information security, and sustainable working practices
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are looking for a proactive and compassionate Co-production Coordinator to lead on promoting and developing the co-production element of the London DA Service, Safe Horizons Partnership. This role is full-time until March 2028. The role is based at the Victim Support office in Old Street with some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About You:
As the Co-production Co-ordinator you will lead on promoting and developing the co-production element of the London Service. You will manage and chair the Experts by Experience Panel which is the forum through which current and past service users can influence the development of the London DA Service (Safe Horizons London Partnership).
The Safe Horizons London Partnership supports victims and survivors of domestic abuse to cope and recover from the impact crime has had on them, as well as supporting their journey through the criminal justice process. The service delivery model has been shaped by the views of service users and you will have an important role in growing their input and influence. You will recruit co-production champions from the staff team and support them to promote the benefits of co-production and recruit more service users into the co-production function.
Safeguarding and wellbeing are important to us and you will ensure service users are supported during their membership of the Experts by Experience Panel. As a lead in this area, you will work with the management team, sharing the feedback you have obtained and helping it feed into policies and procedures. You will also support national co-production initiatives such as the Victim Voice app. You may also support the recruitment of service users to panels hosted by our partners including the Mayor's Office of Policing and Crime and the Metropolitan Police. Good communication and interpersonal skills are essential, as well as some knowledge of the impact of crime.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Head of Programme- Spaces of Hope and Connection
The role
Thanks to National Lottery players, 10GM, on behalf of Greater Manchester Live Well, will receive £16.5 million over four years from The National Lottery Community Fund, the UK’s largest community funder.
This investment in Live Well Spaces of Hope and Connection will create a network of 100+ inclusive, community-led and owned spaces across Greater Manchester where people can meet, belong and find everyday support.
The Head of Programme will lead and oversee delivery of this large-scale, multi-partner strategic lottery programme, ensuring delivery through funded partners is aligned to the programme’s mission, vision and values, while maintaining strong programme management, compliance and delivery of agreed outcomes.
Working in close partnership with the Strategic Director of 10GM, this role provides senior operational leadership—translating mission, vision and values into clear delivery plans, pace, coordination and assurance across the full programme lifecycle.
The ideal candidate
We are looking for a values‑driven programme leader with experience delivering complex, large-scale programmes through partnerships and/or multi‑stakeholder delivery models. You can translate strategic priorities into clear, accountable delivery plans that balance funder requirements with flexible, community‑led approaches. You will bring strong governance, budget and risk management skills, and are confident working across the VCSE, public sector and communities.
Equity and social justice are central to how you work. You will have experience embedding inclusive, community‑led approaches, using evidence and learning to reduce inequalities and improve impact. Comfortable with complexity and ambiguity, you can communicate clearly, build trusted relationships, and lead teams with a learning‑led, collaborative mindset.
Equality, Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
We provide specialist learning and development services to help staff working in homelessness to focus on their personal development or unlock change. This includes group training, qualifications and leadership programmes. Through this, we aim to create a high-performing homelessness workforce with the skills, knowledge and behaviours to provide professional, consistent support to people experiencing homelessness.
This is a new role introducing to Homeless Link an In-house Trainer who will train across a suite of core homelessness-focused training courses, develop new courses and ensure the quality of our product and service to help us support the development of the homelessness workforce. The successful candidate will have a recognised Level 3 Teaching Qualification or 12 months teaching experience, an understanding of the needs of individuals experiencing homelessness and the organisations providing services to them, a minimum of 2 years work experience in a homelessness or housing related organisation and effective Project Management skills. For full details of the role and how to apply visit our website.
We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Senior Health and Wellbeing Programme Lead
Based: Battersea Park
Salary: £31573.08 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week,
DBS: Enhanced
Role Overview:
This role is responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness.
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
- Responsible for coordinating aspects of Enable’s Mental Health programme
s. This includes planning, delivery, identifying areas for development, promotion, and reporting. - Deliver one to one client and community assessments with adults with SMI.
- Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning.
- Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
- Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature.
- Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
- Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure.
- Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes.
- Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
Generic Duties and Responsibilities
- To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
- To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
Safeguarding
- Identify and report any safeguarding concerns following Enables policies and procedures
- When required, make recommendations and consult with referrers.
- Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy.
Skills and Experience:
- Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.
- Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them.
- Experience of conducting one-to-one assessments gathering valuable information to make decisions.
- Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary.
- Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public).
- Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite.
- Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise.
- Commitment to valuing equality and diversity and understanding of how this applies to Enable.
- Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
- Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays.
Hours: 37.5 hours per week
Contract Type: Permanent
Job Type: Full time
Location: Home-based with regular meetings in London and travel across the UK as required
We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our PMO Manager. The role leads continuous improvement across the Programme Management Office (PMO), embedding effective project management practices, strengthening organisational capability and supporting the charity’s strategic objectives through robust project oversight, practical change delivery and strong cross-functional collaboration.
You don’t need to be a cyclist to work at Cycling UK, but you do need to have a strong commitment to our work. We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too. But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
The role is home based in the UK, with regular meetings in London and travel across the UK as required.
Applications close at 9:00am on the closing date shown.
Benefits
- 27 days holiday plus bank holidays (pro rata for part time roles)
- Perk scheme access
- Life assurance
- Paid compassionate leave
- Enhanced sick pay
- Cycling UK membership
- Plus many more staff benefits
You may have experience in the following: PMO Manager, Programme Management Office Manager, Head of PMO, PMO Lead, Programme Manager, Portfolio Manager, Change Manager, Project Management Office Lead, Transformation Manager, Business Change Manager.
REF-227 907
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
A key leader within the ambitious and forward-thinking Fundraising & Communications Team at The Connection at St Martin’s, the Head of Supporter Involvement plays a central role in inspiring, growing and stewarding our community of supporters.
This role is all about connection - building meaningful, lasting relationships with individuals and bringing them closer to our vision of ending homelessness. Through creative, insight-led campaigns and engaging supporter journeys, you will help people understand the impact of their support and feel part of a movement for change.
You will lead on two of our flagship acquisition campaigns - our Threads of Remembrance installation, and our mixed media campaign Dying For - shaping compelling narratives and experiences that resonate deeply with supporters and drive engagement and income. Alongside this, you will provide strategic and line management leadership to our Events and Community Fundraising function, ensuring high-quality, inspiring opportunities for supporters to get involved, give, and advocate.
Working closely with colleagues across Fundraising and Communications, you will develop and deliver innovative Individual Giving and community engagement campaigns across digital and offline channels, with a strong focus on stewardship - ensuring every supporter feels valued, informed, and motivated to continue their journey with us. You will also lead on our work with the Friends of The Connection, our sister charity and membership community, to strengthen supporter engagement and loyalty.
We are looking for someone with a strong track record in Individual Giving, ideally with digital expertise, and a passion for creating outstanding supporter experiences. You will bring a solutions-focused mindset, an ability to translate sector best practice into action, and the confidence to test new ideas and approaches.
This is an exciting opportunity for someone ready to broaden their leadership impact - shaping campaigns, growing community fundraising and events, and playing a key role in how we bring supporters on board with our mission.
This role is a 12 month FTC.
Salary: £53,601-£58,814 (scale points 38-43)
Closing Date: Sunday 26 April
Interview Date: Wednesday 6 May
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.
The Role
Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.
Key Responsibilities
- Manage the day-to-day delivery of a portfolio of membership services and programmes.
- Lead and support a small team, overseeing performance, workload and development.
- Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
- Investigate and respond to service-related enquiries or complaints.
- Conduct research to understand member needs and identify opportunities to improve services.
- Support the development of new products, services and partnerships.
- Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
- Build strong relationships with internal teams, members and external partners.
You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.
You will need to demonstrate:
- Excellent organisational and administration skills with strong attention to detail
- Experience delivering or managing services, programmes or projects
- Strong customer service and stakeholder engagement skills
- Experience researching, analysing information and making recommendations
- Confidence managing multiple priorities, improving processes and handling difficult situations
- Experience leading or supporting a small team
- Strong written and verbal communication skills
- Good attention to detail
- Good IT skills including MS Office, mainly Excel
Why Apply?
This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a Community Coordinator to take ownership of a group of WeSwim clubs, playing a central role in building and supporting a thriving, connected community around them.
This is a role for someone who is excellent at relationship building and enjoys being at the heart of things. You’ll work closely with disabled swimmers, volunteers and our pool partners to create a welcoming, inclusive and seamless experience from first contact through to regular participation.
You’ll coordinate sessions, support swimmers into the water, build strong local relationships, and help clubs grow through outreach and community engagement.
Alongside keeping things running smoothly, you’ll be out in the community, getting to know people, spotting opportunities, and supporting volunteers and swimmers to take part in ways that feel meaningful to them.
You’ll enjoy juggling multiple priorities, achieving targets, and supporting the growth of a small, mission-driven organisation.
Key Responsibilities:
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Club operations & coordination: Coordinate weekly swim sessions across your allocated clubs, making sure sessions run smoothly. Act as the main point of contact for swimmers, volunteers, committees and pool partners, building strong relationships and resolving day-to-day issues. Regularly visit clubs to get to know volunteers and swimmers, understand how sessions are running, and identify any issues or opportunities.
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Swimmer journey & membership: Manage the swimmer journey from application through to first session and ongoing participation. Monitor attendance and engagement and meet recruitment and attendance targets ensuring a balanced flow of swimmers.
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Swimmer recruitment & outreach: Build relationships with local organisations to raise awareness of WeSwim and support referrals. Deliver outreach activity to maintain a steady flow of new swimmers into clubs and waiting lists. Support the setup and launch of new WeSwim clubs by building local awareness and supporting swimmer recruitment, working closely with the wider team.
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Volunteer engagement & club presence: Build strong relationships with volunteers, ensuring they feel welcomed, valued and supported. Support volunteer with regular communications and work closely with the wider team to improve volunteer experience.
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Systems & administration: Maintain accurate club records including membership data and attendance logs. Monitor attendance and impact data to support reporting. Use and improve systems and processes to support efficient coordination and growth.
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Community participation & engagement: Support volunteers, swimmers and supporters to organise and lead their own activities and initiatives (e.g. events, challenges, social activities). Create simple accessible resources that support people to take part and contribute. Be the main point of contact for people who want to get more involved in WeSwim.
Skills & Experience:
Essential
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Strong organisational skills and attention to detail.
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Excellent written and verbal communication skills.
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Confidence using digital tools such as Google Workspace and messaging platforms.
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Experience coordinating activities, sessions or events.
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Ability to work collaboratively with a wide range of people, including volunteers and disabled swimmers.
Desirable
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Experience working in a charity, community or membership-based organisation.
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Familiarity with databases or CRM systems.
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Experience supporting disabled people or inclusive services.
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Understanding of safeguarding and data protection principles.
About you:
We’re looking for someone who is:
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Organised, with strong attention to detail.
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Warm, proactive, and great with people.
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Calm and adaptable when juggling priorities.
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A clear communicator, both written and verbal.
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Confident using spreadsheets and systems (and improving them).
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Comfortable working independently while being part of a small team.
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Motivated by WeSwim’s mission and values, and committed to community building and social impact in their career.
About WeSwim:
We are a growing charity supporting adults with disabilities to swim across London. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Being in water provides freedom for people with disabilities. The water takes your weight, eases pain, and opens up new ways to move. Through our volunteer-led swimming clubs we empower adults with disabilities to get active, connect with others, and build lasting confidence.
WeSwim is committed to creating an inclusive and diverse team. We warmly encourage applications from disabled people, as well as people from all backgrounds who share our passion for making swimming accessible to everyone. If you require any reasonable adjustments during the application process, please let us know.
Interviews: We plan to hold interviews online on 30th April 2026 between 10.00-15.00. Please do not apply if you are not able to make these times.
If you require any reasonable adjustments at any stage of the recruitment process please let us know. We’re very happy to discuss what would help.
The client requests no contact from agencies or media sales.
This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.
The Role
Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.
Key Responsibilities
- Manage the day-to-day delivery of a portfolio of membership services and programmes.
- Lead and support a small team, overseeing performance, workload and development.
- Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
- Investigate and respond to service-related enquiries or complaints.
- Conduct research to understand member needs and identify opportunities to improve services.
- Support the development of new products, services and partnerships.
- Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
- Build strong relationships with internal teams, members and external partners.
You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.
You will need to demonstrate:
- Excellent organisational and administration skills with strong attention to detail
- Experience delivering or managing services, programmes or projects
- Strong customer service and stakeholder engagement skills
- Experience researching, analysing information and making recommendations
- Confidence managing multiple priorities, improving processes and handling difficult situations
- Experience leading or supporting a small team
- Strong written and verbal communication skills
- Good attention to detail
- Good IT skills including MS Office, mainly Excel
Why Apply?
This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
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Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
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Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
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Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
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Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
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Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
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Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
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Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
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Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
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Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
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Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
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Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
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Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
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Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
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By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
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Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
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Develop framework for Communities of Practice and strategy for engagement and growth
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Supporting Bild and RRN spokespeople with PR and media outreach
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Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
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Contribute to evaluation and assessment of results against KPIs and tracking activity
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Allocate, manage and evaluate budget spend
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Identify resource requirements for activity across Bild group
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Develop and maintain systems, databases and procedures to support Bild group communication activities
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Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
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Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
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Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
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Support the senior leadership team on any activity as required.
Personal Development
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Be part of a culture of quality in all areas of communications, PR and marketing
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Participate and contribute to individual performance appraisal and supervision sessions
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Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
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Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
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Access and work within Bild’s policies and procedures.
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Attend internal cycle of team meetings relevant to this role.
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Engage with line management, supervision (where appropriate) and appraisal process.
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Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
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Take responsibility for personal learning and development with support from line manager.
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Work in a manner that facilitates equal opportunities and inclusion for all.
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Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
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Maintain health and safety and risk awareness for self and others across the organisation.
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Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
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Exceptional copy writing and verbal communication skills
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Good presenting, negotiating and influencing skills
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Excellent interpersonal skills and ability to build mutually beneficial relationships
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The ability to work effectively within a small team
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Ability to work under pressure, and plan, manage, and adapt own workload
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A flexible, proactive and problem-solving approach to work
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A motivated attitude and ability to work on own initiative
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A commitment to human rights and modelling accessibility and inclusion throughout activity
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Willingness to travel and work flexible hours as demanded by the post
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Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
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Significant experience working in communications, policy and PR with demonstrable success
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PR and media management experience, including both online and traditional PR
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Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
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Experience of overseeing the design and production of print and electronic publications, including website management and development
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Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
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Ability to analyse data and shape results into reports that inform decision making
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Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
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Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
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Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
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Ability to use a variety of IT packages/databases including CRM systems.
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Experience managing budgets and associated reporting
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Ability to work remotely and regularly travel to in person events
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Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
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Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
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Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
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Strong understanding of education, health, social care, disability and not for profit environment
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Strong media contacts within relevant trade sector publications
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Ability to use externally managed media databases (such as Agility etc.)
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Experience with conferences, webinars and hybrid events.
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Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
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Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
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Regular travel to attend meetings and events.
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Occasional evening meetings.
Legal requirements:
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Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.
Full-time, 37.5 hours per week (excluding breaks)
Fixed term for 12 months in the first instance (subject to the successful completion of a 6-month probationary period)
We are recruiting to a brand-new role and are looking for an experienced, community-focused Programme Manager (Place) to lead Salford CVS’s Pride in Place activity in Pendleton and Peel Green. This is a key role focused on ensuring that strong, representative community voice, clear governance, and meaningful VCSE sector involvement are embedded from the outset.
Pride in Place is a national ten-year programme that places Neighbourhood Boards at the heart of local decision-making, with local authorities acting as the accountable body and communities expected to shape priorities and hold partners to account. In this model, Local Infrastructure Organisations (LIOs) like Salford CVS play an important enabling role - helping to connect local authorities with VCSE organisations, strengthening engagement, and ensuring a diverse range of community voices can participate fully.
As Programme Manager (Place), you will coordinate our work to support high-quality governance, inclusive engagement and strong local insight across both neighbourhoods.
A core part of your work will be ensuring that Pride in Place Neighbourhood Boards in Pendleton and Peel Green benefit from authentic, representative and evidence-driven community input. This includes leading the development of a community research programme, working in close partnership with VCSE organisations already active on the ground. Through these organisations, who often have trusted relationships with residents, established local networks and specialist knowledge of particular communities, you will lead on approaches that reach a wide range of voices, including those who are seldom heard. You will oversee our Trusted Voices and community researcher model, ensuring local people are recruited, supported and empowered to gather high-quality insight that reflects the diversity of each neighbourhood. This work will help create a rich, grounded understanding of community priorities, enabling transparent, accountable and well-informed decision-making across the programme.
The Programme Manager (Place) will bring clarity, organisation and coordination to this work. You will maintain oversight of our role within the wider programme, share insight with partners, identify gaps in engagement, and support the VCSE sector to participate meaningfully in Pride in Place structures and discussions.
This role is ideal for someone who is passionate about community-led change, place-based working, and strengthening the voice and influence of local people and VCSE organisations. You will be joining a programme at a formative stage, helping to shape how communities in Pendleton and Peel Green participate in long-term neighbourhood investment and decision-making.
Benefits
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
If you would like to apply for the position of Programme Manager (Place), please submit your application on our website via the apply button.
Closing date: Noon on Monday 27th April 2026.
Interview date: Friday 8th May 2026.
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.
ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.
Key Responsibilities
- Coordinate referrals, assessments, and service allocation
- Organise groups, drop-ins, and community activities
- Support delivery of counselling and advocacy services
- Manage schedules, bookings, venues, and online sessions
- Handle enquiries, inboxes, and appointment coordination
- Maintain accurate records and support reporting (GDPR compliant)
- Support service users with access, adjustments, and signposting
- Liaise with staff, volunteers, and external partners
- Monitor capacity and escalate risks or issues
About You
Essential
- Experience in administration, coordination, or similar role
- Experience in community, voluntary, health, or social care settings
- Understanding of autistic/neurodivergent needs
- Strong organisation and communication skills
- Confident IT skills (databases, email, online platforms)
- Commitment to inclusive, person-centred practice
Desirable
- Lived experience of autism
- Experience coordinating groups or supporting volunteers
- Knowledge of local services
Additional Information
- Community-based role with some evening/weekend work (with notice)
- Training and development provided
Please submit a CV and cover letter.
Hours: 30 hours per week
Contract Type: Permanent
Job Type: Part time
Location: Home-based (UK, with regular meetings in Belfast)
We speak up for all who cycle to make sure it’s a safe and easy choice for everyone to travel, explore and have fun. We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Northern Ireland Advocacy and Development Lead.
As our Advocacy and Development Lead you will be Cycling UK’s representative in Northern Ireland. You will be responsible for exploring and developing opportunities for delivery work in Northern Ireland, with support from colleagues from the Behaviour Change, Business Development and Commercial teams.
The scope of the Northern Ireland Advocacy and Development Lead role is wide-ranging, touching on campaigns, policy, public affairs and business and programme development. You will seek out, establish and nurture relevant relationships and partnerships, with support from colleagues across the charity. You will be the face and voice of Cycling UK in Northern Ireland, helping to raise our profile, improve our reputation, increase our influence and help deliver a broad range of the charity’s strategic objectives.
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too. But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
The role is home-based in the UK, with regular meetings in Belfast and occasional travel to other parts of the UK as required.
Applications close at 9:00am on the closing date shown.
Benefits
27 days holiday plus bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
You may have experience in the following: Advocacy Lead, Policy and Campaigns Lead, Public Affairs Manager, Development Manager, Programme Development Lead, Charity Advocacy Manager, External Affairs Manager, Campaigns and Policy Officer, Cycling Advocacy Officer, Transport Policy Manager, Active Travel Lead, Community Partnerships Manager, Stakeholder Engagement Manager.
REF-227 906
Evolve Counselling is a long‑established Cambridgeshire charity providing professional, affordable mental‑health support to individuals, organisations and communities. Each year, Evolve delivers thousands of counselling sessions through a team of trained, accredited counsellors working across the East of England region.
Our mission is to deliver counselling services to adults at the lowest possible cost, wherever possible seeking to subsidise sessions for those on low incomes. We do this through a mixed model of commissioned services, private counselling, and grant‑supported provision. By working to grow and foster a membership body of professional counsellors, Evolve strives to improve access to quality counselling and psychotherapy for all, and to create a positive working environment for those in the profession.
The CEO role provides strategic and operational leadership to drive Evolve’s growth, sustainability and impact. The position delivers effective organisational management, high‑quality service delivery, robust governance, regulatory compliance, and a positive staff culture. Working in conjunction with the board, this is an exciting opportunity to shape the organisation’s future, ensuring that Evolve remains a trusted, quality and sustainable source of mental health support for years to come.
Following several years of successful internal stabilisation—strengthening governance, staffing, and operational systems—the charity is ready to enter a critical period of transformation and growth. Our current CEO plans to retire in September 2026, having laid strong foundations for what must come next.
Our new CEO will lead Evolve into this next phase—strengthening partnerships, expanding referral pathways, stabilising revenue streams, and championing accessible counselling across our communities.





