Membership jobs
This position is offered on a full-time basis, though we welcome applications from candidates interested in working 3–4 days per week
This is a really exciting time to lead on Service Design at UK Youth. The Government’s recently-launched National Youth Strategy represents a shift in youth work’s recognition. UK Youth is about to launch its own new Strategy and we have big ambitions for the coming year – in this crucial leadership role, you’ll drive forward our ambition to design, test and scale the very best solutions to the challenges faced by young people and the professionals supporting them.
UK Youth’s Impact Function has grown over the last year – we’re investing in the power of evidence, human-centred design and influential storytelling to improve the equity and effectiveness of youth work. Join us and help build a society that backs every young person – through each spark, struggle, and success.
Purpose of the job
This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development initiatives, and campaigns.
You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.
You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems. You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.
In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.
As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.
Role Responsibilities
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Designing Solutions
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Developing new business and funding propositions
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Embedding Human Centred Design
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Building a strong external network to support the Design team’s work
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Operations
Experience we're after
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Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities
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Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them
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Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process
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Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments
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Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)
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Experience of commissioning and managing external design freelancers and consultants (desirable)
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Experience of designing and/or delivering professional development programmes (desirable)
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 25th March 2026 at 23:59pm (midnight)
Provisional Interview Dates: 1st and 2nd April (In person at our London Office)
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with a professional membership organisation on a fantastic Content Creator role on a 9-month fixed term contract. This position offers the opportunity to develop engaging content that effectively communicates the organisation’s mission and supports their wider objectives in a dynamic, on-site environment.
Key Responsibilities
- Create and manage diverse content across platforms, including websites, social media, newsletters, and reports.
- Collaborate with teams to develop content strategies aligned with organisational goals.
- Ensure all content meets brand standards and audience needs through high-quality, innovative delivery.
- Monitor content performance and adjust strategies to maximise engagement.
- Support the production of digital and print materials that enhance brand visibility and member engagement.
Person Specification
- Proven experience in content creation, digital marketing, or related fields.
- Excellent written and verbal communication skills.
- Ability to adapt tone and style for different audiences and platforms.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Familiarity with content management systems and social media analytics tools.
- Creative mindset with attention to detail and a passion for storytelling.
What’s on Offer
Salary: £38,879 - £39,407 per annum
Hybrid working- 1 day a week in London office with flexibility
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Good health is essential for people and communities to thrive; it is the foundation of a happy and prosperous society. For more than 150 years it has been our mission to improve and protect the health of the public by addressing the factors that determine it. We are recruiting to this exciting and challenging External Affairs role which brings together policy and communications to strengthen our national voice, increase our impact and support delivery of our mission.
We are looking for a strategic, outward‑facing leader to establish and lead this new role. You will bring political insight, strong judgement and the ability to turn evidence and policy into compelling public‑facing narrative. You will oversee parliamentary engagement, policy adoption, campaigns, media relations and organisational narrative, ensuring RSPH’s voice is clear, confident and influential.
This is a rare opportunity to shape a new function and lead teams working across policy, influencing and communications. You will play a central role in raising RSPH’s profile, supporting adoption of our programmes and positioning us as a leading voice on public health, inequalities and the wider public health workforce.
About you
We welcome candidates from policy, public affairs, communications or corporate affairs backgrounds. You will be able to demonstrate:
- Strong political awareness and experience engaging with Parliamentary and national stakeholders
- Confident communications leadership including media, narrative and external messaging
- The ability to build coalitions and secure influence and adoption
- Clear strategic judgement in complex or fast‑moving contexts
- Experience leading and developing teams
In return we offer:
- 25 days annual leave
- Agile hybrid working structure – 9-day fortnight available
- Pension contributions
- BUPA Cash plan
- Cycle to Work Scheme
- Membership of the Royal Society for Public Health
- Access to public health knowledge and skills training courses and qualifications
- Organisational commitment to supporting the health and wellbeing of our employees
- Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
Please do let us know if you require any adjustment to allow you to participate in this recruitment process.
RSPH operates an agile working policy with some attendance at our London office according to business need.
Interviews will be held at our offices in Whitechapel on Monday 20 April. If you are unable to attend, please indicate this on your application.
The client requests no contact from agencies or media sales.
Join the Iona Community as our Financial Administration Team Leader, a pivotal role overseeing the day-to-day operations of our finance department. You will ensure accuracy, compliance, and timely financial processes, supporting the wider organisation and reporting directly to the Head of Community Resources.
We are looking for someone self-motivated, flexible, and able to work independently and as part of a team, experienced in using Xero, with strong organisational skills, attention to detail, and effective time management.
Key Responsibilities include
- Lead the daily operations of the finance administration function
- Support weekly, monthly and year-end processing and reports
- Support for annual audit, respond to queries and collate documentation
- Assist with annual budgeting and provide budget spend reports to senior managers
- Oversee processing of sales ledger, purchase ledger, expenses and monthly journal inputs
- Assist in filing financial, regulatory and legal information with statutory bodies as and when required
- Supervisory responsibility for the Finance Administration Assistant.
Why Join Us?
- Generous holiday allowance — 37 days pro-rata, including public holidays.
- Membership for NEST pension scheme.
- Home working with regular meetings in Govan, Glasgow and occasional meetings on Iona.
- The opportunity to develop our systems
- Friendly colleagues.
We believe in the transformational power of community to change lives and that work for justice, peace and an equitable society is a matter of urgency



The client requests no contact from agencies or media sales.
About the role
Since 2018, the LRU has grown its membership to over 6000 renters across London. Through our six branches, we support renters to take action to transform the housing system. Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.
The purpose of this role is to support the growth and collective leadership of our branch members in and around the Lewisham branch. This work will support the union’s fundamental goal of transforming the housing system, in alignment with our values and strategy agreements. The work will include recruiting and activating new members, and facilitating leadership from a broad base of renters, with a particular emphasis on working with those who face the worst impacts of the housing crisis.
How we work at LRU
You will be part of the LRU staff team alongside 13 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions. We expect staff to uphold the union's values, and work together to implement collectively agreed strategies. Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.
The client requests no contact from agencies or media sales.
The Operations Officer role is responsible for ensuring the smooth running of the office and providing administrative and operational support to the team. This role keeps the office organised, efficient, and welcoming, while supporting the CEO and employees with day-to-day needs. Your day is likely to involve:
Team Support
• Assist with calendar management for the CEO
• Organise team meetings
Support management and team members with administrative tasks
• Book travel and accommodation for the team
• Support recruitment by posting jobs and scheduling interviews
• Assist with onboarding by ensuring equipment and resources are ready Office & Operations Support
• Welcome guests at reception and manage general enquiries including emails and phone calls
• Oversee day-to-day office operations, ensuring smooth functioning
• Manage meeting rooms, desk rental, and hotdesking areas
• Maintain relationships with service providers and review contracts
• Assist with office events and team activities
• Purchase and monitor office and IT supplies
• Monitor office expenses
• Ensure compliance with Health & Safety regulations and conduct risk assessments.
This role is ideally suited to a candidate who possesses prior experience in a comparable position and demonstrates advanced proficiency in the use of business applications, including Microsoft Excel, Microsoft Teams and email systems.op
The client requests no contact from agencies or media sales.
School Wellbeing Practitioner
Charterhouse
Godalming, Surrey
New
Salary: Competitive
Job type: Part Time, Permanent
Apply by: 11 March 2026
Job overview
School Wellbeing Practitioner
Charterhouse, Godalming, Surrey
Start Date: As soon as possible
Contract: Part‑time, term‑time plus
Closing Date: 9am, Wednesday 11 March 2026
Interviews: Week commencing 16 March 2026
Join a School Where Kindness Leads Everything We Do
Charterhouse is a remarkable place to live, learn and work. Set within a stunning 250‑acre campus, our community is united by a shared commitment to kindness, belonging and educational excellence. As we continue to build a world‑class, future‑ready school, we are looking for people who share our values and want to make a meaningful difference in the lives of young people.
We are seeking a dedicated School Wellbeing Practitioner to join our Wellbeing & Inclusion team. This is a vital, pupil‑centred role supporting emotional health, early intervention and the wider wellbeing culture of the School.
As described in the job specification, “Reporting to the Director of Wellbeing & Inclusion, the School Wellbeing Practitioner (SWP) is a clinical, whole-school post supporting pupils with emotional and wellbeing needs.”
About the Role
The School Wellbeing Practitioner will play a key role in supporting pupils’ emotional wellbeing through:
- High‑quality wellbeing assessments and goal‑focused support
- Evidence‑based therapeutic interventions, including guided self‑help and low‑intensity CBT‑informed approaches
- Acting as a first point of contact for referrals and drop‑ins
- Early identification of emerging needs and proactive intervention
- Collaborative work with pastoral, safeguarding, health, SEND and academic teams
- Contributing to wellbeing initiatives, workshops, assemblies and themed events
- Maintaining accurate clinical records and upholding safeguarding responsibilities
This role has no direct reports and works closely with pupils, staff and families across the Charterhouse Family of Schools.
About You
We are looking for someone who is compassionate, reflective and committed to supporting young people.
Essential requirements include:
- Graduate‑level qualification in Counselling, Psychotherapy, Mental Health Nursing or Psychology
- Membership of BACP, UKCP, BPS or CQC
- Therapeutic experience with children, young people or adults
- Understanding of emotional, social and developmental needs
- Excellent communication skills and the ability to build trusting relationships
- Calm, flexible and proactive approach
- Commitment to ethical practice and ongoing professional development
Desirable:
- Experience in an educational setting
- Experience in a boarding school environment
- Experience delivering workshops or group wellbeing sessions
Why Work at Charterhouse?
Charterhouse offers a vibrant, inclusive and ambitious working environment, complemented by an excellent benefits package, including:
- Competitive contributory pension scheme
- Private medical insurance (subject to eligibility)
- Medicash health plan
- Employee Assistance Programme
- School fee remission (eligibility applies)
- Free lunches during working hours
- Free on‑site parking
- Access to the School Sports Centre and 9‑hole golf course
- Cycle to Work and electric vehicle salary sacrifice schemes
- Invitations to concerts, productions and school events
- Extensive professional development opportunities
Our culture is one of welcome, acceptance and continuous growth — a place where staff and pupils alike can flourish.
How to Apply
Applications should be submitted via the Charterhouse website under Employment Opportunities, following the School’s safer recruitment procedures. You will be able to register, complete the application form and upload your CV.
Early applications are warmly encouraged, and shortlisted candidates may be invited to interview before the closing date.
All appointments are subject to an enhanced Criminal Record check and child protection screening.
Role Summary
We are seeking a proactive and highly organised Development Co-ordinator to support and strengthen our fundraising and membership function. This role is ideal for a self-starter who excels at administration, enjoys creating efficient processes, and is confident managing projects and working collaboratively across teams.
As Development Coordinator, you’ll be the lynchpin of a friendly, ambitious team at a brilliant arts charity, underpinning and powering our development activity so it can thrive and grow.
You will coordinate multiple fundraising activities, ensuring projects are well planned, timelines are met, and stakeholders are supported with clear information and robust systems.
Key Responsibilities
Fundraising Administration & Coordination
- Provide high-quality administrative and coordination support to fundraising activity across multiple income streams
- Coordinate meetings, actions, and follow-ups for fundraising projects
- Support the planning and delivery of fundraising events
Project Management
- Develop and maintain project plans, timelines, and task trackers
- Monitor progress against milestones, proactively identifying risks or delays
- Coordinate input from multiple teams to ensure projects stay on track and deadlines are met
- Ensure clear communication, documentation, and handovers throughout project lifecycles
Process Improvement & Systems
- Review and develop efficient administrative and project management processes
- Identify opportunities to streamline systems, reporting, and data management
Cross-Team Collaboration
- Work confidently with colleagues across teams (e.g. finance, communications, engagement) to deliver fundraising activity
- Act as a central point of coordination for shared fundraising activities
- Support collaborative planning and ensure alignment between teams
Reporting & Compliance
- Track income, budgets, and project progress in collaboration with finance colleagues
- Produce regular reports on fundraising performance and project status
Ensure compliance with internal policies, fundraising regulations, and data protection requirements
Core Skills
Essential
- Strong administrative and organisational skills, with experience coordinating projects or complex activities
- Proven ability to manage multiple tasks and projects simultaneously
- A proactive self-starter who takes ownership and follows through
- Experience developing or improving processes and systems
- Confidence working with multiple teams and stakeholders
- Excellent attention to detail and communication skills
- Strong IT skills, including databases, spreadsheets, and project tracking tools
· Adaptable and can embrace change.
Desirable
- Experience in a fundraising or not-for-profit environment
- Experience using a CRM or fundraising database
Familiarity with basic project management tools or methodologies
Please submit your CV and covering letter
The client requests no contact from agencies or media sales.
North London | Hybrid | £20.88 per hour | 2–3 Months Temporary Basis
Are you an experienced line manager who thrives in small, purpose-led organisations?
This is an opportunity to step into a hands-on leadership role within a respected professional membership body at a key moment of transition.
They are seeking someone who has confidently line managed before - ideally within a membership organisation, regulatory body, or non-profit environment and can quickly provide structure, clarity and steady leadership to a small team.
If you enjoy guiding teams, strengthening day-to-day operations, and making a visible impact in a short space of time, this could be a fantastic fit.
The Role:
As Part-Time Office & Business Support Manager, you will provide oversight and leadership to a close-knit team of four, ensuring they feel supported, focused and well-managed.
This is not just an operational support role - strong, proven line management experience is essential.
You’ll be responsible for:
- Line managing a team of four staff within membership and administrative functions
- Handling performance management confidently and sensitively
- Bringing structure and clear direction during a period of change
- Overseeing smooth day-to-day office operations
- Anticipating pressures, prioritising workloads, and thinking ahead
- Providing light oversight on event coordination (administrative support is in place)
- Proven experience line managing in a small team environment (essential)
- Experience managing performance issues constructively and professionally
- A background in a membership body, professional association, regulatory organisation, or charity setting (highly desirable)
- The ability to step into an established team and quickly build credibility
- A proactive, organised and solutions-focused approach
Role Details
- Role: Part-Time Office & Business Support Manager
- Organisation Type: Professional Membership Body / Regulatory Organisation
- Salary: £20.88 per hour
- Duration: 2–3 months initially (potential to extend)
- Working Pattern: 3 days per week
- Hybrid: 1 day per week in the office (Tuesday), 2 days remote
- Location: North London
- Closing Date: Rolling applications – early CV submission encouraged
- Step into a role where your leadership genuinely matters
- Immediate start with the opportunity to make a meaningful impact
- Flexible part-time working
- Collaborative and purpose-driven environment
- A varied role combining team leadership and operational oversight
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job overview
Senior School Wellbeing Practitioner
Location: Charterhouse, Godalming, Surrey
Start date: As soon as possible
Contract: Part-time, Term Time Plus
Join Our Community – Inspire, Support, and Make a Difference
Charterhouse is one of the world’s leading coeducational independent schools, set within a stunning 250‑acre campus. As a community built on kindness, belonging, and academic ambition, we are committed to nurturing every individual so they can flourish.
We are seeking an experienced Senior School Wellbeing Practitioner (SSWP) to join our dynamic Wellbeing & Inclusion team. This is a senior clinical role with significant responsibility, impact, and scope to shape wellbeing provision across the School.
If you are passionate about supporting young people, thrive in a collaborative and inclusive environment, and bring advanced therapeutic and clinical expertise, we would love to hear from you.
About the Role
Reporting to the Director of Wellbeing & Inclusion, the SSWP will:
Clinical Responsibilities
- Lead complex wellbeing and mental health assessments
- Provide CBT and other evidence‑based therapeutic interventions
- Complete and supervise clinical risk assessments, including suicide and self‑harm risk
- Develop safety plans with pupils, staff, families, and external agencies
- Contribute to multidisciplinary meetings and clinical decision‑making
- Maintain accurate clinical records and utilise outcome data
- Support development of clinical policies and best practice
Wellbeing Leadership
- Co‑lead whole‑school wellbeing initiatives
- Deliver training, workshops, talks, and group programmes
- Work closely with pastoral, safeguarding, academic, and SEND teams
- Drive early‑intervention strategies and identify emerging needs
- Promote trauma‑informed and inclusive practice across the School
Training & Supervision
- Mentor or supervise junior wellbeing staff or trainees
- Deliver mental health training to staff and pupils
- Engage in regular clinical supervision and CPD
Professional Expectations
- Uphold ethical and professional standards
- Maintain confidentiality and data protection compliance
- Contribute to team development and service improvement
About You
We are looking for a practitioner who is:
Essential
- Qualified in Counselling, Psychotherapy, Mental Health Nursing, or Psychology
- Accredited or working towards accreditation (BACP, UKCP, BPS or equivalent)
- Skilled in CBT or other evidence‑based therapies
- Experienced (3–5+ years post‑qualification) working with children and young people
- Confident in completing complex formulations and risk assessments
- Knowledgeable about safeguarding and multi‑agency work
Desirable
- Additional specialist clinical training (e.g., high‑intensity CBT, EMDR, DBT skills, family work)
- Experience in educational or boarding settings
- Experience supervising junior clinicians
We welcome applicants who are compassionate, reflective, inclusive, and confident working autonomously in a fast‑paced environment.
Why Join Charterhouse?
Alongside joining a vibrant and supportive community, we offer a generous benefits package including:
- Competitive pension scheme
- Private medical insurance (subject to eligibility)
- Medicash health plan
- Employee Assistance Programme
- School fee remission (subject to eligibility)
- Sports Centre and golf course membership
- Cycle-to-work and electric vehicle schemes
- Free lunches and on‑site parking
- Extensive CPD and professional growth opportunities
How to Apply
Closing date: 9am Wednesday 11 March 2026
Interviews: Week commencing 16 March 2026
Applications should be made via the Charterhouse website:
Early applications are encouraged. We may invite strong candidates to interview before the closing date.
All appointments are subject to safer recruitment checks, including an enhanced DBS check.
Be Part of Our Inclusive Community
At Charterhouse, we celebrate diversity and are committed to creating an environment in which every pupil and member of staff feels valued and supported. We warmly welcome applicants from all backgrounds.
Wandsworth Community Transport (WCT)
Contract length - Six months initially
• Based in Balham, London SW12 9PZ (on site).
• Part-time Hours: 20 per week (flexibility required).
• Salary: £30,000 + (pro-rata)
• Closing Date: 14th March 2026.
We are seeking a Passenger Services Administrator to work in our busy office, taking bookings, processing financial and membership data, organising schedules and promoting our services across Wandsworth.
You will work closely with our close knit-team of staff, drivers, volunteers, and community partners to ensure our services continue to thrive and adapt to the changing needs of the community.
This is a varied and rewarding role with a lot of potential to develop for the right candidate.
Job Description
Key areas of responsibility:
1. Be the front of house first contact for telephone, in person and email enquiries.
2. Take minibus and passenger bookings for outings and shopping, using our bespoke CTX software.
3. Maintain operational records and statistics relating to all vehicle hirings and ensure that all mileage is accounted for.
4. Update financial records and prepare invoices using Sage Accounts, process petty cash and take money to the bank.
5. Organise the schedules for drivers and volunteers.
6. Produce newsletters and publicity materials.
7. Participate in fundraising and publicity events. This may include evening and weekend work for which time off in lieu would be granted.
8. Attend and take part in staff meetings and evening Management Committee meetings, giving reports if required.
9. Any other duties commensurate with the grading of the post as directed by the Deputy Director, CEO or Management Committee.
10. Demonstrate a commitment to WCT’s Equal Opportunities and Diversity Policy.
About Wandsworth Community Transport
Wandsworth Community Transport (WCT) is a registered charity and a proud member of the Community Transport Association. We provide accessible and affordable transport services to community groups and individuals across the borough of Wandsworth. Our mission is to ensure that no one is excluded from community life due to lack of transport.
Key facts:
• Over 25 accessible minibuses serving the borough
• More than 2,000 community groups and individuals supported annually
• 35 staff members and a large team of volunteers
• Annual turnover of around £1 million
• Services include minibus hire, door-to-door services, Shopmobility, shopping shuttles, and outings for elderly and disabled residents
We also deliver essential driver and passenger assistant training programmes. Our volunteers play a crucial role in supporting elderly and disabled passengers, ensuring WCT is truly embedded in the heart of the community.
To Apply
Click on the link to request the full application pack
The client requests no contact from agencies or media sales.
About the role
The Customer Services Manager will lead in driving change from a reactive helpdesk approach to a proactive insight led model, identifying how we can use technology and process change to deliver a seamless customer experience.
This hugely important role is the gateway to our customer offering, ensuring a best-in-class focus for service delivery.
Key responsibilities
- Lead on customer journey transformation through quality of service delivery and clearer routes to services and partnership offerings
- Systems leadership to optimise workflows, leverage CRM effectiveness (ideally Dynamics365) to forecast demand, reduce waste and drive value creation.
- Manage high volume, complex multi enquiry environment to resolution and escalation management.
- Data -focused approach to issue resolution, customer satisfaction and operational efficiency within a high performance culture.
This is a strategic leadership opportunity for someone who thrives on systems thinking, innovation and measurable impact. You’ll shape the future of NCVO’s customer journey, harness technology to deliver smarter services, and play a central role in driving growth, insight and organisational excellence.
Your background
- A track record in delivering high-touch Customer Service excellence in a membership environment.
- A strategic thinker that is operationally hands on looking to lead from the front.
- A data first approach to review performance and constantly strive for performance (exp with Dynamics365 would be great but not essential).
- Strong communicator with a natural coaching style and a background in managing change.
- Customer first mindset; how can we make their journey as fluent, simplistic and rewarding as possible.
This is an exciting time to join NCVO, with investment and opportunity across the organisation. We are evolving our services to ensure they meet the challenges facing the sector, creating real opportunities to make a positive impact on society.
About the Team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
I’m delighted to share a fantastic temporary opportunity for an Education Coordinator (Exams) with a leading professional membership organisation.
If you’re someone who thrives on detail and enjoys playing a key role behind the scenes of high-stakes professional assessments - this could be the role for you!
This is a hands-on, varied role within a busy and collaborative Education team, supporting the smooth delivery of professional clinical examinations, including OSCEs and Independent Prescribing assessments.
Role: Education Coordinator (Exams)
Organisation type: Professional Membership Body
Salary/rate: £17.97 per hour
Working arrangements: Hybrid – 3 days in office / 2 days remote
Location: London, Charing Cross
Employment type: Temporary – ASAP start for approx. 3 months
Working hours: 35 hours per week | Monday–Friday | 9am–5pm
Closing date: ASAP
About the Role
Working as part of a dedicated Education team, you’ll provide essential operational support across the full examination lifecycle. From scheduling and candidate communications to logbook management and exam-day delivery, you’ll help ensure everything runs smoothly and on time.
This is a brilliant opportunity to gain exposure to a range of assessment processes within a highly respected membership organisation — while making a tangible impact every single day.
Key Responsibilities
- Managing Clinical Placement Logbooks (digital and paper-based)
- Scheduling examinations and responding to candidate queries
- Supporting OSCE exam days (attendance required)
- Processing results accurately and to tight deadlines
- Maintaining and manipulating data using CRM systems
- Ensuring GDPR compliance and handling sensitive data appropriately
- Updating examination documentation and website content
- Liaising confidently with internal teams, examiners and candidates
What We’re Looking For
- Experience in assessment, examinations, or qualification delivery
- Strong data management, analysis and reporting skills
- Exceptional attention to detail and accurate data entry skills
- Confidence handling confidential and sensitive information
- Highly organised with the ability to manage competing deadlines
- Clear and professional written and verbal communication skills
- Advanced Microsoft Office skills, particularly Excel
If you’re immediately available and looking to step into a structured, process-driven environment where precision and organisation really matter, please apply today by submitting your CV today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Title - Childminding Quality Improvement Partner
Contract - Fixed-Term contract from 1st April 2026 – 31st March 2027 with possible extension (subject to successful funding from April 2027)
Hours - 18 hours per week
Salary - £13,487.15 per annum (£26,225 FTE)
Location - Home-based in Cambridgeshire
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram PACEY
Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.
The role
As a key member of the Coram PACEY team to be responsible for recruitment, development, quality improvement and sustainability of registered childminders and home-based childcare providers in Cambridgeshire.
Find out more about the role
Find out more about the role in our virtual session on Tuesday 10th March 2026 from 6.30pm-7.15pm. This is your opportunity to meet the managers of the Cambridgeshire work, find out more about the role, what we are looking for in applications and to ask any questions. You can join the session anonymously, we will use the chat function to manage any questions raised. If you are interested in joining the session, please go directly to our website and click on the 'register in advance here' link that is within the advert.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 16th March 2026 at 11:59pm
Interview Date: Afternoon of Monday 23rd March and morning of Tuesday 24th March
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 24 women. We’re committed to delivering exceptional accommodation and meaningful, person‑centred support for women navigating the criminal justice system.
Make a Meaningful Difference in the Lives of Women in the Criminal Justice System
Are you passionate about supporting women with complex needs—such as substance misuse issues—to build safer, healthier, and more stable futures? Do you thrive in a supportive team environment and enjoy finding creative, flexible solutions to help others succeed?
We’re looking for someone who can bring empathy, resilience, and positivity to a role that truly changes lives. As a member of our team, you will play an active part in helping women reintegrate into the community and move towards leading law‑abiding, independent lives.
What the role involves:
- Working an average of 17.75 (part time) or 35.5 hours a week on a rota, including weekend shifts and occasional bank holidays
- Supporting residents within our Approved Premises
- Contributing to the safe and smooth daily running of the service
- Being a positive role model, using encouragement and consistency to motivate change
We offer a competitive full‑time equivalent salary of £26,334.82 to £31,505.32, along with a 30% enhancement for weekend shift work.
We are open to part‑time applicants—offering an average of 17.75 hours per week on a flexible or fixed rota.
Who we’re looking for:
Ideally, you’ll have experience within the Criminal Justice System and an understanding of the discrimination and challenges faced by women involved in it. However, we also welcome applicants who can demonstrate insight, empathy, and a strong willingness to learn.
You’ll be:
- Self‑motivated and committed to supporting others
- An excellent communicator with strong administrative and teamwork skills
- Someone who brings enthusiasm, responsibility, and reliability to every shift
What we offer:
- Regular supervision to support your development
- Tailored training to build your confidence and skills
- The opportunity to make a tangible, positive impact every day
If you’re ready to be part of a dedicated team and help empower women to rebuild their lives, we’d love to hear from you.
Why Join Us?
At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.
We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:
- 30% pay enhancement for working weekend shifts.
- Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
- Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
- Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
- Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
- Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.
The client requests no contact from agencies or media sales.