Membership jobs
Job Title: Business Development Manager (Fundraising & Earned Income)
Responsible to: Chief Executive
Location: Hybrid (with some in-person work as required)
Fulltime Salary: £42k pro rata (£25,200 for 3 days a week), dependent on experience
Contract: Part-time (3 days a week), Permanent (subject to funding)
Role Purpose
The Business Development Manager will lead income generation for Sounddelivery Media, securing funding through grants, partnerships, and earned income from services offered to the SDM network and external clients. The role is critical to SDM’s sustainability and long-term growth.
Key Responsibilities
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Develop and deliver SDM’s business development and income generation strategy.
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Develop earned-income opportunities, including consultancy, training, production, and services for the SDM network and beyond.
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Build and manage relationships with funders, commissioners, partners, and clients.
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Lead on writing high-quality funding applications, proposals, and pitches.
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Work with senior staff to develop budgets, pricing, and cost recovery models.
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Track income pipelines and report on progress and performance.
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Support organisational sustainability planning and strategic growth.
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Develop and implement effective strategies to utilise digital platforms in income generation and stakeholder immersive experiences. Including the effective use of online shopping and social media platforms.
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Work with the CEO to develop and deliver Sounddelivery Media’s ambitious income generation strategy, securing both our annual operating budget.
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Accountable for all fundraising and voluntary income generation, expanding further into major Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc
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Prepare operational budgets for all income generation activities.
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Set clear, ambitious, measurable targets for income generating activity, making effective use of benchmarking and industry standards.
Person Specification
Experience (Essential):
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Proven experience in fundraising, business development, or income generation within the charity or social enterprise sector.
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Strong track record of securing grant funding and/or earned income.
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Excellent proposal and bid-writing skills.
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Strong financial literacy and experience developing budgets.
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Confident relationship builder with excellent communication skills.
Experience (Desirable):
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Experience of developing services for networks or membership organisations.
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Knowledge of the media, creative, or cultural sectors.
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Experience working with Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc
- Proven experience delivering significant growth and working to sustain the income of organisations turnover up to £1 million.
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Experience of financial literacy, analysis and forecasting skills.
Skills & Abilities
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Ability to work on own initiative with minimum supervision
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Ability to carry out tasks in a meticulous and methodical manner and pay close attention to detail
Flexibility & Commitment
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An open and flexible attitude, willing to work as part of a team
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Honesty and integrity to maintain confidential information and data and handle money
We collaborate with community leaders to ensure their lived experience and diverse voices are at the heart of policy and practice change.



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Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager on a 6 months fixed term contract to join our fashion store team in Matlock so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
I’m delighted to share a fantastic temporary opportunity for an Education Coordinator (Exams) with a leading professional membership organisation.
If you’re someone who thrives on detail and enjoys playing a key role behind the scenes of high-stakes professional assessments - this could be the role for you!
This is a hands-on, varied role within a busy and collaborative Education team, supporting the smooth delivery of professional clinical examinations, including OSCEs and Independent Prescribing assessments.
Role: Education Coordinator (Exams)
Organisation type: Professional Membership Body
Salary/rate: £17.97 per hour
Working arrangements: Hybrid – 3 days in office / 2 days remote
Location: London, Charing Cross
Employment type: Temporary – ASAP start for approx. 3 months
Working hours: 35 hours per week | Monday–Friday | 9am–5pm
Closing date: ASAP
About the Role
Working as part of a dedicated Education team, you’ll provide essential operational support across the full examination lifecycle. From scheduling and candidate communications to logbook management and exam-day delivery, you’ll help ensure everything runs smoothly and on time.
This is a brilliant opportunity to gain exposure to a range of assessment processes within a highly respected membership organisation — while making a tangible impact every single day.
Key Responsibilities
- Managing Clinical Placement Logbooks (digital and paper-based)
- Scheduling examinations and responding to candidate queries
- Supporting OSCE exam days (attendance required)
- Processing results accurately and to tight deadlines
- Maintaining and manipulating data using CRM systems
- Ensuring GDPR compliance and handling sensitive data appropriately
- Updating examination documentation and website content
- Liaising confidently with internal teams, examiners and candidates
What We’re Looking For
- Experience in assessment, examinations, or qualification delivery
- Strong data management, analysis and reporting skills
- Exceptional attention to detail and accurate data entry skills
- Confidence handling confidential and sensitive information
- Highly organised with the ability to manage competing deadlines
- Clear and professional written and verbal communication skills
- Advanced Microsoft Office skills, particularly Excel
If you’re immediately available and looking to step into a structured, process-driven environment where precision and organisation really matter, please apply today by submitting your CV today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team: Make a Difference in Education!
Are you passionate about transforming the lives of vulnerable young people? We're an innovative education charity and creative school dedicated to supporting London’s most at-risk young people. Through our holistic approach, we empower students to thrive academically, socially, physically, and emotionally in a nurturing community.
At TCW, we pride ourselves on being a sector-leading alternative school, rated Outstanding by Ofsted in every category: Quality of Education, Leadership and Management, Behaviour and Attitudes, Personal Development and Sixth Form. Since 1999, we’ve been refining a unique, creative approach to education that celebrates individuality and helps every student thrive. As Ofsted (2025) wrote:
“The Complete Works transforms pupils’ lives for the better.”
Our Approach: We offer a unique blend of personalised group and one-to-one lessons, combined with creative projects and comprehensive wellbeing support. Over the past 25 years, our team has helped thousands of young people regain their confidence, earn valuable qualifications, and grow into successful, happy adults.
The Role: We are seeking passionate and creative people to teach one-to-one lessons with young people across London, working both in students’ homes and other public spaces. You do not need to be a qualified teacher, we will provide your training. Our students have high needs including SEN, medical needs, and SEMH, making mainstream school unsuitable. The work is varied, challenging, and immensely rewarding. You’ll be backed by a dedicated office education team, including a QTS teacher who will mentor you, as well as specialists in safeguarding, wellbeing, and interventions. Your mission: to inspire your students to learn creatively, grow in confidence, and achieve academically.
What We Offer:
- Competitive pay rates with regular progression
- A culture of promotion from within (our senior leadership team all started in entry level positions)
- Ongoing professional development, tailored to your ambitions and interests
- Regular socials and staff clubs, a supportive and friendly culture
- Competitive Pension scheme
- Mental Health and Wellbeing Facilities and Support from our in house Wellbeing Team
- Access to hundreds of company discounts, including gym membership, cinema tickets and fashion.
- Excellent work life balance - school holidays.
- The chance to positively influence the lives of vulnerable children
- Flexibility to develop your role based on your strengths and interests.
Requirements:
- Legal right to work in the UK.
- Enhanced DBS Certificate and Overseas Police Clearances (if applicable).
- Two professional reference checks.
- Experience working with young people, ideally with SEN or SEMH.
- Willingness to teach English, Maths and Science up to KS3 or KS4 level, with support.
- GCSE in Maths/English/Science at C or above.
Pay:
- Starting rate: £51.75 per 3-hour session + £6.25holiday pay.
- After a 5-week induction: £59.13 per session + £7.14 holiday pay.
Training:
- Induction Day: One full day (9:00 am – 3:45 pm).
- Induction Training Sessions: Five Tuesday afternoons (4:30 – 6:00 pm).
- Ongoing Professional Development: Weekly sessions on Thursday afternoons (4:30 – 6:00 pm).
- Training is paid at £13.15 + £1.59 per hour, allowing you to learn and teach simultaneously.
Ready to make a real impact? Apply now and be part of a team that's changing lives through education!
TCW Values:
We believe our students deserve a broad range of role models, reflecting the diversity of our society. Therefore we welcome applications from those of all backgrounds, ethnicities, gender identities, sexual orientations and those with disabilities or neurodivergent conditions.
The Complete Works school is committed to safeguarding and promoting the welfare of children.
This role is exempt from the Rehabilitation of Offenders Act 2020. Any job offer will be conditional on the satisfactory completion of pre-employment checks, including an enhanced Disclosure and Barring Service check and barred list check.
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Head of Marketing
Based: Battersea Park
Salary: £40-£45k dependant on experience
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, On-site
Role Overview:
Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable’s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites:
• Battersea Park Millennium Arena
• Barn Elms Sports Centre
• Tooting Bec Athletics Track and Gym
• Barn Elms Boathouse
You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues.
This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings.
The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes — evolving the visual identity, tone and positioning of Enable’s Leisure sites.
Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Main Duties/Responsibilities:
•Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention.
•Lead end-to-end campaign planning and execution across all channels.
•Set clear, measurable goals and optimise performance through data-driven insight.
•Provide weekly sales and marketing updates to Senior Leadership.
•Produce regular campaign reporting, identifying trends and actionable learnings.
•Re-develop and strengthen the Enable Leisure brand across all customer touchpoints.
•Oversee content across social, email, website and on-site communications.
•Take ownership of creative development, collaborating with designers and external suppliers.
•Write clear campaign plans and briefs to align stakeholders and delivery teams.
•Develop strategic partnerships and local sponsorship opportunities.
•Build strong relationships with internal and external stakeholders.
•Present campaign performance and chair regular update meetings.
• People manage and develop junior marketing team members.
•Oversee campaign coordinators, balancing strategy with day-to-day delivery.
•Manage budgets, timelines and forecasting processes.
•Support wider marketing and organisational objectives.
•Provide event support as required, including occasional weekend work.
•Undertake additional duties as directed.
Skills and Experience:
- B2C marketing experience ideally within the Leisure and/or Health industry.
- Highly organised, with the ability to manage multiple projects simultaneously.
- Experience delivering high-pressure events and product launch campaigns.
- Strong commercial and analytical mindset.
- Skilled presenter with excellent written and verbal communication skills.
- Proven team leadership and stakeholder management experience.
- Calm under pressure, deadline-focused and detail-oriented.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Battersea is committed to attracting, developing and supporting a skilled and highly engaged workforce. The Learning & Organisational Development (L&OD) team at Battersea is ambitious and innovative and strives to build a culture of learning to empower people to drive their own development. We aim to achieve this by working in partnership with the organisation and by developing solutions which are fit for our culture and people. You will play a key part in a team who are passionate about people development and are trusted throughout the business.
The L&OD Consultant leads the scoping, design and delivery of projects across the L&OD portfolio. Working in partnership with HR colleagues, senior leaders and subject matter experts, the postholder translates business needs into high-quality learning and organisational development solutions that deliver measurable impact.
The role combines facilitation, digital design, project management, supplier management and evaluation, contributing to a culture of continuous learning aligned to Battersea’s values.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 25th March 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Two-stage interview - dates to be confirmed
First stage: Online, via Teams
Second stage: In person, at Battersea London
For more information about the role, please download our Recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is working with a leading membership association in their search for Marketing Manager for a 6 month contract role.
The Marketing Manager will lead integrated marketing initiatives that drive B2B audience engagement and promote commercial products.
Key Responsibilities
- Develop and execute data-driven marketing strategies aligned with organisational goals.
- Plan and optimise multichannel marketing campaigns to enhance brand awareness and customer acquisition.
- Manage go-to-market plans for new product launches, ensuring measurable success.
- Collaborate with internal teams and external agencies to produce high-quality content and campaigns.
- Analyse performance data to refine strategies and maximise return on investment.
- Maintain brand consistency and develop compelling messaging for diverse audiences.
- Monitor industry trends and competitive activity to identify growth opportunities.
Person Specification
- Proven experience managing integrated marketing campaigns across digital and traditional channels, with particular emphasis on B2B audience acquisition.
- Strong knowledge of B2B marketing strategies, including lead generation and partner engagement.
- Ability to lead agency relationships and oversee content creation and delivery.
- Skills in analysing marketing data and leveraging platforms like HubSpot, Power BI, or Microsoft Dynamics.
- Excellent stakeholder management and communication skills.
- Strong organisational skills and budget management capabilities.
- Proactive with a focus on innovation and continuous improvement.
What’s on Offer
Salary: £51,700-£54,400
Contract: 6 months
Location: Hybrid, 2 days per week in London
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Charity People is delighted to be partnering with the Social Research Association to recruit a permanent Communications Manager.
An educational charity and membership body, the Social Research Association aims to drive excellence in the conduct, development and application of social research to deliver lasting benefits to the social research profession and the wider public good. With around 1600 members who work in government, academic, the voluntary and private sector or as freelancers, the organisation's key activities include training, events, ethics reviews and regular publications.
You'll be joining the small, supportive team at an exciting time following a period of investment in its membership offering and in the lead up to its 50th anniversary in 2028.
Contract: Permanent role, offered on either a full time or part time, four day per week basis, with flexible working options offered and fully supported
Salary: £38,000 to £43,000 per annum
Location: Home based role with occasional travel required for events or Team Days, anticipated at around 10 days per year with travel reimbursed
Closing date for applications: 9am on Thursday 2nd April
Interviews: Interviews will be held on Friday 24th April
The incoming Communications Manager will have real ownership of the communications output for the organisation as well as strategic influence, while retaining day to day responsibility for the delivery of messaging.
This is an excellent opportunity for someone who has been leading communications projects or channels and is now ready to lead strategy - someone who wants more autonomy, broader responsibility, and the chance to shape the voice of a respected membership organisation.
Core responsibilities within the role will include:
- Deliver and evolve the SRA's communications strategy across all platforms increasing the visibility of the SRA and engagement the wider social research community
- Advise senior leadership and trustees on messaging, brand positioning, and audience engagement
- Shape how the organisation communicates with members, stakeholders, and the wider research community
- Monitor and evaluate communications impact using analytics and insights
- Produce and manage engaging content for newsletters, blogs, social media, email campaigns, the website, the membership hub, press releases, and promotional campaigns
- Lead communications around SRA publications to raise profile and reach
- Oversee editorial calendars and ensure timely, high-quality delivery
- Keep up to date with digital and social media trends and platform developments
- Create and maintain effective systems and workflows for communications outputs
- Support clear, inclusive internal communications for staff, trustees, and volunteers
- Develop materials for impact reporting and organisational updates
- Build positive relationships with partner organisations, research funders, editors, freelancers, and other stakeholders
This position is perfect for someone ready to take a step up to take on more strategic responsibility, or someone already working at Manager level.
You'll thrive at the Social Research Association if you enjoy combining hands-on delivery with bigger-picture thinking, and if you're excited by the idea of shaping an organisation's communications approach.
Key experience and skills required for the role are as follows:
- Experience in communications, journalism, media, or a related field
- Strong writing, editing, and storytelling skills
- Experience managing communications projects or channels, especially LinkedIn content
- Ability to tailor messaging for different audiences and platforms
- Strong organisational skills and confidence managing multiple deadlines
- Analytical mindset, with the ability to interpret engagement data and adapt strategy
- Creative, proactive, and eager to grow into a more strategic role
- Commitment to equity, accessibility, and inclusive practice
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using 'apply now' button on the advert.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
About the role
The Customer Services Manager will lead in driving change from a reactive helpdesk approach to a proactive insight led model, identifying how we can use technology and process change to deliver a seamless customer experience.
This hugely important role is the gateway to our customer offering, ensuring a best-in-class focus for service delivery.
Key responsibilities
- Lead on customer journey transformation through quality of service delivery and clearer routes to services and partnership offerings
- Systems leadership to optimise workflows, leverage CRM effectiveness (ideally Dynamics365) to forecast demand, reduce waste and drive value creation.
- Manage high volume, complex multi enquiry environment to resolution and escalation management.
- Data -focused approach to issue resolution, customer satisfaction and operational efficiency within a high performance culture.
This is a strategic leadership opportunity for someone who thrives on systems thinking, innovation and measurable impact. You’ll shape the future of NCVO’s customer journey, harness technology to deliver smarter services, and play a central role in driving growth, insight and organisational excellence.
Your background
- A track record in delivering high-touch Customer Service excellence in a membership environment.
- A strategic thinker that is operationally hands on looking to lead from the front.
- A data first approach to review performance and constantly strive for performance (exp with Dynamics365 would be great but not essential).
- Strong communicator with a natural coaching style and a background in managing change.
- Customer first mindset; how can we make their journey as fluent, simplistic and rewarding as possible.
This is an exciting time to join NCVO, with investment and opportunity across the organisation. We are evolving our services to ensure they meet the challenges facing the sector, creating real opportunities to make a positive impact on society.
About the Team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.
Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.
After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.
NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.
In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.
The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.
As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”
As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.
Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.
The Role
Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.
This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.
You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.
With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.
Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.
Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.
The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.
Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.
The Person
This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.
Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.
A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.
You’ll bring most of the following:
- Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
- Experience influencing government policy or engaging with commissioners of public spending
- Experience developing or improving regulatory, registration or accreditation processes
- The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
- Financial literacy and experience overseeing organisational budgets and sustainability
- Experience developing and delivering strategy and operational plans
- Confidence using digital systems, data and communication platforms to support organisational priorities
- Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria
Desirable
- Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
- Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
- A second language would be welcomed.
- Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.
A full candidate pack providing further information about the organisation accompanies this ad.
Key Information
NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.
To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.
- Applications close at 5pm on Friday 10 April 2026.
- Discovery conversations with House Recruitment will take place on a rolling basis.
- Final interviews will be held in person in London on Wednesday 29 April 2026.
Equality, Diversity and Inclusion
NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.
We’re looking for an inspiring and forward‑thinking Unit Manager who puts patients at the heart of every decision and empowers the team to do the same.
In this role, you’ll provide confident, compassionate operational leadership to our Inpatient Unit, guiding a skilled and dedicated team to deliver holistic, high‑quality palliative care to patients and their families.
As a key member of the Inpatient Unit Senior Management Team, you’ll work closely with the Head of Inpatient Services and Nurse Consultant to shape a positive, high‑performing culture rooted in our CORE values and a shared commitment to excellence.
Main duties of the job
- Direct management and motivation of the In-Patient Palliative Care Unit including but not limited to; Recruitment, induction & onboarding, training, delegation, North London Hospice management of performance and attendance, participating in the recognition and appraisal processes
- 24-hour operational responsibility for the unit in the absence of the Head of IPU
- Providing general management across the unit 60% and working clinically 40%, supporting the development of the team through rota management, training and education, prioritising service delivery and improvement, reporting of patient progress and concerns, managing complaints and concerns, ensuring staff members complete training, working with the Learning and Development team to ensure changes are appropriately supported with education.
- Continuous Improvement; Leading, facilitating and implementing audit and research findings, including service improvements, developing a proactive approach that enables effective and efficient nursing responses to complex cases and emergent problems,
- Decision Making Responsibility is at management level – making decisions that impact the immediate team (team of 40), consulting with the HO In-Patient Services on anything that impacts the wider organisation.
- Key working relationships including; Daily/weekly - Palliative Care team, patients, patient relatives, consultants, specialist service providers volunteers, HR, bank staff, other care departments.
Working for your organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
The client requests no contact from agencies or media sales.
A prestigious, world-renowned professional membership body and educational charity is seeking a Financial Accountant to join them. This is a pivotal role that balances technical reporting, tax compliance, and systems development within a complex group structure.
As the Financial Accountant, you will oversee the accurate recording of accounting entries and lead the production of subsidiary financial statements. You will act as the organisation’s technical expert on accounting standards and the primary lead for VAT and Corporation Tax.
Key Responsibilities:
Produce subsidiary accounts and support the Group Financial Reporting Manager with consolidated year-end statements.
Prepare and submit quarterly group VAT returns and manage relationships with external tax advisors and HMRC.
Act as the functional administrator for the finance system, driving improvements and providing staff training.
Administer investment portfolios, scholarship programmes, and fund accounting.
Lead and develop a Finance Administrator, specifically providing mentorship through their apprenticeship programme.
Manage the fixed asset register, intercompany reconciliations, and lead on cash flow monitoring.
Essential Requirements:
CCAB (ACA or ACCA).
- Experience working as a Financial Accountant in a charity or membership organisation.
Proven experience in reporting and consolidation for a group of entities.
Strong Excel and system skills.
Ability to present complex financial data simply to non-finance stakeholders and boards.
Salary is £55,000 + Benefits. Central London based with hybrid working.
Applications are being reviewed on a rolling basis with interviews being set up immediately. Please apply with your CV ASAP to ensure you are considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.
Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).
Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.
AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.
AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.
The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.
Benefits of working at Action for Global Health (hosted by STOPAIDS)
We offer a number of benefits, including:
- We operate a 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours
- We operate a home-based working policy with some access to a London office or co-working spaces across the UK. We also provide a small home working grant and monthly working from home allowance
- A group stakeholder pension scheme with 6% employer contributions
- An individual learning and development budget allocated to staff members each year
- 20 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years)
- Enhanced maternity and paternity pay for employees with 1 year's service or more
Closing date: 6th April 2026
Please note that should sufficient applications be received we reserve the right to close this advert early.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.
The Role
Following an internal promotion, the Law Society is seeking a Social Media and Content Assistant to produce high-quality written and visual content, act as the first point of contact for our online community, monitor and respond to member comments and enquiries, and provide wider administrative support to the Social and Content teams.
As Social Media and Content Assistant, you'll create and distribute targeted communications across our web, email and social media channels, while maintaining and monitoring the processes that support the delivery of communications projects and campaigns.
Please review the full job description for further details.
What we're looking for
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation.
The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As part of our People and Culture Team, you will play a key role in providing a comprehensive and first-class recruitment and onboarding service to the College and all prospective candidates.
This includes, being the first point of contact for managers, candidates and new starters, working with hiring managers to ensure that they are equipped with the knowledge, skills and resources to attract and recruit the best talent for their teams and ensuring the College remains competitive and attractive in the external market.
Key tasks and responsibilities include (but are not limited to):
- Act as the first point of contact for all recruitment queries and advice
- Manage the end-to-end recruitment process for all College vacancies
- Advise hiring managers on recruitment and selection processes from role release to offer, in line with the College’s Recruitment Policy, promoting EDI at all times
- Identify suitable job boards and platforms for advertising vacancies
- Manage the RCoA Careers page, ensuring it is engaging, up to date and fit for purpose
- Liaise with candidates (internal and external) and coordinate telephone, face-to-face and remote interviews and assessment days
- Manage the onboarding process, ensuring all pre‑employment checks are completed efficiently and in a timely manner
About You
You will have strong, in‑house recruitment experience, having managed the full end‑to‑end process from role release through to onboarding. You will also have strong stakeholder management skills, with the ability to build positive working relationships at all levels, and experience administering HRIS or Recruitment Management Systems.
You will be able to work independently and proactively within a small team, demonstrating excellent organisational skills, strong attention to detail, and effective written and verbal communication. You will also have a sound understanding of HR legislation, policy and best practice, and be proficient in Microsoft 365 applications, particularly Excel, Word, PowerPoint and SharePoint / OneDrive.
The Package
This is a part-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 16 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.
Applicants must reside and have the right to work in the UK. No agencies please.
The client requests no contact from agencies or media sales.