Membership jobs
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Supporter Care Coordinator
Salary: £27,000 - £28,500
Hours: Full time – 35 hours a week
Contract Type: Fixed term for 12 months
Reports to: Supporter Care Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency
JOB PURPOSE
We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.
You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.
We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
- Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
- Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
- Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
- Assist with fulfilment agency briefs and quality control measures.
- Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
- Support fundraising teams during emergencies.
- Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
- Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
- Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.
The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of working in a customer care environment, interacting with supporters/customers.
- Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.
Essential Skills/Knowledge
- Excellent written and verbal communication and interpersonal skills.
- Able to prioritise and manage multiple tasks within a collaborative team environment.
- Works effectively under pressure.
- A proactive self-starter with a drive and desire to learn and develop.
- A creative problem-solver who anticipates supporter needs.
- Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience (not compulsory)
- Experience using Salesforce or similar customer relationship management products/fundraising databases.
- An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
- An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday 26th April
Interviews date: Week commencing 4th May 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Mental Health Programme Lead
Based: Battersea Park
Salary: £30868.58 per annum (pro rata)
Contract: Permanent, Part Time
Work Arrangement: 16 hours per week,
DBS: Enhanced
Role Overview:
Responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness.
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
- Responsible for coordinating aspects of Enable’s Mental Health programme
s. This includes planning, delivery, identifying areas for development, promotion, and reporting. - Deliver one to one client and community assessments with adults with SMI.
- Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning.
- Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
- Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature.
- Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
- Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure.
- Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes.
- Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
- To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
- To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
Safeguarding
- Identify and report any safeguarding concerns following Enables policies and procedures
- When required, make recommendations and consult with referrers.
- Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy.
Skills and Experience:
- Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.
- Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them.
- Experience of conducting one-to-one assessments gathering valuable information to make decisions.
- Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary.
- Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public).
- Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite.
- Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise.
- Commitment to valuing equality and diversity and understanding of how this applies to Enable.
- Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
- Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Senior Health and Wellbeing Programme Lead
Based: Battersea Park
Salary: £31573.08 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week,
DBS: Enhanced
Role Overview:
This role is responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness.
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
- Responsible for coordinating aspects of Enable’s Mental Health programme
s. This includes planning, delivery, identifying areas for development, promotion, and reporting. - Deliver one to one client and community assessments with adults with SMI.
- Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning.
- Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
- Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature.
- Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
- Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure.
- Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes.
- Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
Generic Duties and Responsibilities
- To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
- To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
Safeguarding
- Identify and report any safeguarding concerns following Enables policies and procedures
- When required, make recommendations and consult with referrers.
- Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy.
Skills and Experience:
- Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.
- Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them.
- Experience of conducting one-to-one assessments gathering valuable information to make decisions.
- Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary.
- Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public).
- Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite.
- Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise.
- Commitment to valuing equality and diversity and understanding of how this applies to Enable.
- Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
- Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays.
This is an exciting opportunity to establish RLSS UK’s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured.
This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities.
This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery.
ROLE OVERVIEW
As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK’s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up.
You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK’s mission and contribute to long term income growth.
KEY TASKS AND RESPONSIBILITIES
Strategy and Planning
- Develop and deliver RLSS UK’s first corporate partnerships strategy, setting clear priorities and income targets for year one and beyond.
- Lead the development of a corporate partnerships income stream, building a sustainable portfolio of partnerships and relationships.
- Create the foundations for growth including a case for support, stewardship framework, pitch decks and templates and KPI and reporting tools.
- Establish systems and internal processes required for a corporate fundraising function.
- Use sector insights, benchmarking, and data to inform strategy and identify opportunities for growth.
Partnership Development
- Build and actively manage a new business pipeline from scratch, ensuring consistent prospecting and follow up.
- Conduct in-depth prospect research to identify target companies, align commercial priorities, and map key decision makers.
- Develop compelling, tailored proposals, pitches, and partnership packages that clearly articulate impact and mutual value.
- Secure a diverse portfolio of partnerships including multi-year strategic, six-figure, Charity of the Year, cause-related marketing, and sponsorship agreements.
- Create cultivation journeys for high-value prospects, maintaining momentum from first contact to close.
- Represent RLSS UK externally at meetings, events, and networking opportunities, confidently positioning the organisation with senior stakeholders.
- Work closely with commercial colleagues to ensure alignment and avoid overlap with existing commercial contracts.
Account Management
- Provide effective day-to-day relationship management to ensure partners feel supported, informed, and engaged with RLSS UK’s mission.
- Deliver clear partnership growth plans that maximise income, engagement, impact, and mutual benefit.
- Identify and activate opportunities to expand partnerships across corporate philanthropy, payroll giving, strategic volunteering, sponsorship, cause-related marketing, and employee engagement.
- Build and maintain positive relationships with senior stakeholders, acting as a trusted and credible partner.
- Monitor partnership delivery against agreed KPIs and use insight to refine and strengthen activity over time.
- Produce high-quality written communications, proposals, and impact reports tailored to individual partners.
- Work collaboratively with colleagues across Fundraising, Marketing and Communications, Education, and Commercial teams to ensure consistent and high-quality delivery.
Reporting and Evaluation
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact, income growth, and return on investment.
- Ensure compliance with fundraising regulations, UK GDPR, and RLSS UK policies.
- Maintain accurate pipeline and forecasting information within the CRM system.
- Deliver annual reviews for partnerships to demonstrate impact and ensure all partnerships are meeting agreed KPIS.
- Identify emerging trends and opportunities to diversify income streams and enhance brand visibility.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience in business development, fundraising, partnerships, or relevant commercial roles.
- Ability to build strong relationships with senior internal and external stakeholders.
- Experience securing and managing partnerships across at least two of:
-
- Charity of the Year
- Strategic partnerships
- Sponsorship
- Cause related marketing/ brand licensing
- Confident pitching and negotiating with senior corporate leaders.
- Strong strategic thinking coupled with hands‑on delivery.
- Excellent written and verbal communication skills.
- Ability to create persuasive proposals and cases for support.
- Strong organisational and project management skills.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective partnership programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK.
- Previous experience of line management.
- Experience of working in a charity or organisation where corporate fundraising or partnerships have been developed from the ground up, including building systems, processes, and pipeline momentum.
- Experience working in a small team or start-up environment.
- Commercially minded, with a strong understanding of the corporate landscape and the ability to shape compelling, mutually beneficial partnership opportunities that align business priorities with charitable impact.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Wednesday 29th April 2026
Interview Date – Thursday 7th May 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
The Fundraising Assistant will be an integral part of a dynamic and unstoppable fundraising department. The role will be a chance for someone to learn about all types of fundraising whilst meeting with a diverse range of supporters and generating funds for the charity across a range of income streams.
For this role you will need to have great attention to detail, be highly organised as well as the ability to be flexible as things can change quickly in fundraising. You will also have the enthusiasm and willingness to learn new skills and the confidence to pick up the phone and bring positivity and joy to our supporters. This is a great opportunity for someone looking to learn about fundraising in a busy, fun and supportive environment.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
- We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
- We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
- We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
- We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
- We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.
Duties and key responsibilities
Fundraising Support
- Provide administration and operational support across the fundraising team.
- Respond promptly and professionally to fundraising enquiries via post, email, and phone, offering support, guidance and thanking donors and fundraisers.
- Develop excellent and enduring relationships with current and potential supporters.
- Send fundraising materials (including t-shirts, information packs, etc.) to supporters.
- Support challenge event fundraising by stewarding fundraisers, providing logistical support and administrative duties.
- Support the delivery of community campaigns, concentrating on the innovative fundraising elements, and providing stewardship to fundraisers.
- Support the planning and delivery of campaigns and special events and provide on the day support.
- Provide research support across the whole fundraising team, which may include researching corporates, trusts and foundations and community fundraising opportunities.
- Keep up to date with the work of the charity and communicate this to supporters in a compelling manner.
- Represent Sarcoma UK at events as required.
Administrative Support
- Monitor the fundraising section on Sarcoma UK’s website, ensuring all fundraising pages are kept up to date and relevant.
- Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation.
- Work with the database and fundraising teams to evaluate and analyse fundraising activities.
- Contribute to the smooth running of the organisation, assisting with general office and digital administrative tasks and ensuring processes are followed consistently.
Stock and Online Shop
- Monitor Sarcoma UK’s online shop, and ecommerce platform. Ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations.
- Assist with maintaining external storage unit and keeping records of the contents.
- Liaise with suppliers, process orders, and ensure smooth fulfilment of orders.
- Research and create new merchandise and fundraising materials, keeping up to date with new trends and ensure offering is fresh and innovative.
Other
- Maintain accurate and up to date supporter records on Sarcoma UK’s database (Raiser’s Edge).
- To undertake all duties in line with the Sarcoma UKs policies, procedures and regulations ensuring that the work.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
- Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
- Log, manage, and resolve IT support tickets in line with agreed SLAs
- Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
- Assist with user onboarding, training, and the creation and upkeep of technical documentation
- Deliver reliable Audio Visual and video conferencing support for meetings and events
- Provide IT support for examinations and events, occasionally outside standard working hours
- Work collaboratively with HR, Digital Products teams, and external technology partners
What you’ll need:
- ITIL Foundation certification or equivalent practical experience in IT Service Management
- Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
- Working knowledge of Microsoft 365, Active Directory, and end user device support
- Strong troubleshooting skills across hardware, software, and basic networking
- Excellent communication skills with a customer first mindset
- A proactive, self motivated approach and a genuine enthusiasm for learning and development
- A commitment to data protection, information security, and sustainable working practices
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Details
Position:Head of Community Support and Operations
Location:Barnsley, South Yorkshire
Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance
Salary: £50,562 FTE (£40,996 pro rata)
Contract type:Permanent
Reportable to: CEO
Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop
Job Purpose
The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS. This person will be a key role in the growth and development of the executive team. You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice. You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does. You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.
You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers. As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.
Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures. You will work in collaboration with the CEO in any areas that need significant development or management.
You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.
Benefits:
- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave
- Sick leave entitlement increases with years of service
- 5% pension contribution
- Paid leave to complete voluntary activity for up to 5 days pro rata
- Discount on local gym membership
- Flexible working with TOIL given for any additional hours worked
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Job Title: Communications & Publications Coordinator
Department: Communications
Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days)
Salary range: £30,000- 32,000 pro rata
Contract Length: Fixed term (1 year)
Reporting to: Acting Director of Communications & Marketing
Direct Reports: None
Location: London/Hybrid (on average –1 day a week in the office, core days are Tuesday’s)
Who We Are
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
Role Overview
Mothers’ Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications.
Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers’ Union’s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public.
This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work.
Key Responsibilities
Writing & Editorial
·Researching, writing, and editing articles, features, and news stories for internal and external publications.
·Drafting press releases, media statements, briefings, and opinion pieces.
·Supporting the production and editorial coordination of Mothers’ Union newsletters, magazines, and other publications (print and digital).
·Proofreading and ensuring consistency of tone, style, and brand voice across all communications.
·Assisting with the development of case studies and impact stories.
·Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership.
·Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally.
Media & Public Relations
·Supporting proactive media outreach and maintaining media contact lists.
·Responding to media enquiries in coordination with the Director of Communications & Marketing.
·Preparing briefing documents for interviews and public appearances.
·Monitoring media coverage and compiling press reports.
·Identifying opportunities for earned media coverage to raise awareness of Mothers’ Union’s work.
·Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories.
Publications Management
·Coordinating content schedules and deadlines for the charity’s bi-yearly Connected Magazine and the annual Prayer Diary.
·Liaising with contributors, designers, printers, and external suppliers as required.
·Ensuring all publications meet brand and editorial standards.
·Proofreading external collateral for teams across the charity.
·Assisting with distribution planning and stakeholder communications.
Administrative & Team Support
·Managing the Communications and Marketing inboxes.
·Supporting campaign delivery through written materials and briefing documents.
·Assisting with communications for events, exhibitions, and key initiatives.
·Managing incoming communications requests and scheduling workflow.
·Attending team meetings and contributing ideas.
·Supporting cross-organisational communication projects as required.
Person Specification
Essential
·Excellent written communication skills with the ability to adapt tone for different audiences including clergy.
·Strong proofreading and editing skills with high attention to detail.
·Experience writing articles, features, press releases, or similar content.
·A professional and confident approach to internal and external communications.
·Strong organisational skills and ability to manage multiple deadlines.
·A collaborative team player who can work with direction.
·Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours.
Desirable
·Experience working in a charity, faith-based, or membership organisation.
·Understanding of media relations and press processes.
·Experience coordinating print or digital publications.
·Familiarity with basic website content management systems.
·A qualification in communications, journalism, English, marketing, or a related field.
·Interest in faith-based or community-focused work.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 7%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave.
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union does not provide sponsorships.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Please add a covering letter to your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK with a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.
We are seeking a highly organised and proactive Administrator to play a central role in supporting the delivery of ADPH projects, networks, and events across the UK. This position is key to ensuring that all activity is recorded accurately, systems run smoothly, and members receive an exceptional level of support. Working closely with programme leads, you will contribute to the development and delivery of work programmes, maintain the membership database, and assist in the upkeep of internal systems.
You will work across the team to help plan, deliver, and evaluate projects, carrying out background research, analysing data, and coordinating smaller pieces of work independently. The role also involves organising meetings and events, both online and in person, facilitating smooth delivery and taking accurate minutes
A significant part of the role includes supporting our internal systems, particularly Salesforce and MS365. You will be expected to maintain user guides, support online member platforms, and help gather feedback to drive system improvements. Alongside this, you will contribute to internal and external communications, maintain data tracking for KPI reporting, and support ADPH’s regional networks.
This role requires excellent communication skills, strong attention to detail, and the ability to work independently as well as collaboratively. You should be confident using Microsoft Office applications and be experienced in administrative work with a positive attitude and willingness to learn
All applications must be accompanied by a covering letter outlining why you believe you are suitable for the role to be considered for interview.
The Association operates a hybrid working model and candidates are welcome from across the UK, however attendance at regular monthly meetings in London will be required, further details are available by contacting as below ahead of any application if required.
Closing date Thursday 30th April, 12 moon.
The client requests no contact from agencies or media sales.
This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.
The Role
Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.
Key Responsibilities
- Manage the day-to-day delivery of a portfolio of membership services and programmes.
- Lead and support a small team, overseeing performance, workload and development.
- Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
- Investigate and respond to service-related enquiries or complaints.
- Conduct research to understand member needs and identify opportunities to improve services.
- Support the development of new products, services and partnerships.
- Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
- Build strong relationships with internal teams, members and external partners.
You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.
You will need to demonstrate:
- Excellent organisational and administration skills with strong attention to detail
- Experience delivering or managing services, programmes or projects
- Strong customer service and stakeholder engagement skills
- Experience researching, analysing information and making recommendations
- Confidence managing multiple priorities, improving processes and handling difficult situations
- Experience leading or supporting a small team
- Strong written and verbal communication skills
- Good attention to detail
- Good IT skills including MS Office, mainly Excel
Why Apply?
This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Full-time, 37.5 hours per week (excluding breaks)
Fixed term for 12 months in the first instance (subject to the successful completion of a 6-month probationary period)
Our new Programme Support Officer (Health and Wellbeing) will play a vital role across three of Salford CVS’s flagship programmes - Wellbeing Matters, Live Well, and Answer Cancer. This is a unique opportunity to contribute to three distinct but connected areas of work that collectively support community wellbeing, prevention, and early help across Salford.
You will work as part of a passionate, multi-disciplinary team, supporting programme coordination, data and insight gathering, communication activities, and high-quality partner engagement. By providing consistent and reliable operational support, you will help ensure each programme runs smoothly, meets its objectives, and continues to deliver positive health and wellbeing outcomes for residents and communities.
Across these programmes, you will:
- Support day-to-day programme delivery, helping maintain strong relationships with partners, community organisations, and stakeholders
- Support data collection, reporting, and gathering stories, and help create clear updates that show the programme’s health, wellbeing and prevention impact
- Provide administrative, coordination and organisational support to Programme Managers and wider delivery teams
- Help ensure consistent standards of quality, compliance and communication across all three programmes
- Contribute to the continuous improvement of programme tools, systems, and ways of working to strengthen health focused and person-centred delivery
This is an exciting opportunity for someone who enjoys variety, values community wellbeing and preventative approaches and is motivated by helping programmes run efficiently and effectively. You’ll be joining teams who are committed to tackling inequality, improving health and wellbeing, and amplifying the strengths of Salford’s VCSE sector.
Benefits
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
If you would like to apply for the position of Programme Support Officer (Health and Wellbeing), please submit your application on our website via the apply button.
Closing date: Noon on Friday 17th April 2026.
Interview date: Wednesday 6th May 2026.
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.
The Role
Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.
Key Responsibilities
- Manage the day-to-day delivery of a portfolio of membership services and programmes.
- Lead and support a small team, overseeing performance, workload and development.
- Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
- Investigate and respond to service-related enquiries or complaints.
- Conduct research to understand member needs and identify opportunities to improve services.
- Support the development of new products, services and partnerships.
- Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
- Build strong relationships with internal teams, members and external partners.
You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.
You will need to demonstrate:
- Excellent organisational and administration skills with strong attention to detail
- Experience delivering or managing services, programmes or projects
- Strong customer service and stakeholder engagement skills
- Experience researching, analysing information and making recommendations
- Confidence managing multiple priorities, improving processes and handling difficult situations
- Experience leading or supporting a small team
- Strong written and verbal communication skills
- Good attention to detail
- Good IT skills including MS Office, mainly Excel
Why Apply?
This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Technology operations enable our mission every day. As Stewardship serves more churches, charities, Christian workers and donors, expectations on our core technology foundations (devices, collaboration tools, identity, and underlying platforms) keep rising.
The Technology Operations Manager ensures those foundations are reliable, secure and simple to use by leading our End User Computing and Systems Administration teams to resolve issues quickly and keep platforms up to date, secure and reliable. The role strengthens our security posture and resilience by embedding practical controls and disciplined lifecycle management. When technology operations run well, every team can focus on serving the Kingdom - free from technology friction, confident that the systems they rely on will perform.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
The Role
The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.
What we're looking for
- You have experience researching and analysing market or member needs, and using these insights to enhance services, products, or experiences
- You can create high-quality content and engagement activities-including seminars, webinars, videos, e-newsletters, and written communications-and have led their planning, design, and delivery for large and diverse audiences.
- You communicate clearly and confidently, both in writing and in person.
- You bring strong project management and prioritisation skills, with the ability to handle multiple workstreams while maintaining both strategic focus and attention to detail.
- You demonstrate excellent interpersonal and stakeholder engagement skills, able to build relationships, influence others, and align stakeholders around shared objectives.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week, or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
A key leader within the ambitious and forward-thinking Fundraising & Communications Team at The Connection at St Martin’s, the Head of Supporter Involvement plays a central role in inspiring, growing and stewarding our community of supporters.
This role is all about connection - building meaningful, lasting relationships with individuals and bringing them closer to our vision of ending homelessness. Through creative, insight-led campaigns and engaging supporter journeys, you will help people understand the impact of their support and feel part of a movement for change.
You will lead on two of our flagship acquisition campaigns - our Threads of Remembrance installation, and our mixed media campaign Dying For - shaping compelling narratives and experiences that resonate deeply with supporters and drive engagement and income. Alongside this, you will provide strategic and line management leadership to our Events and Community Fundraising function, ensuring high-quality, inspiring opportunities for supporters to get involved, give, and advocate.
Working closely with colleagues across Fundraising and Communications, you will develop and deliver innovative Individual Giving and community engagement campaigns across digital and offline channels, with a strong focus on stewardship - ensuring every supporter feels valued, informed, and motivated to continue their journey with us. You will also lead on our work with the Friends of The Connection, our sister charity and membership community, to strengthen supporter engagement and loyalty.
We are looking for someone with a strong track record in Individual Giving, ideally with digital expertise, and a passion for creating outstanding supporter experiences. You will bring a solutions-focused mindset, an ability to translate sector best practice into action, and the confidence to test new ideas and approaches.
This is an exciting opportunity for someone ready to broaden their leadership impact - shaping campaigns, growing community fundraising and events, and playing a key role in how we bring supporters on board with our mission.
This role is a 12 month FTC.
Salary: £53,601-£58,814 (scale points 38-43)
Closing Date: Sunday 26 April
Interview Date: Wednesday 6 May
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.