Membership Manager Jobs in Birmingham, West Midlands
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About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we welcome applications irrespective of your age, disability or impairment, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
Come and join our small but brilliant Membership and Learning team. We have an ambitious strategy to strengthen the network through growing a culture of continuous learning, improving member insight and developing targeted learning.
We’re looking for someone who can support the team to develop, co-create, train and deliver inclusive and exciting learning that encourages creativity, curiosity and critical thinking in the areas of philanthropy and grant making. Your role will be diverse and a blend of project work, event management and administration. You will be involved in organising conferences, meetings, hosting webinars, managing specific areas of work and building relationships.
Our members vary from very small teams with two or three staff to well established very well resourced foundations. The Membership and Learning team are the contact point for all CFs: answering members’ enquiries, championing best practice and raising standards.
Working closely with other teams including Communications, Business Development and Programmes, the Membership and Learning team has an oversight of all UKCF activity relating to our members. Therefore the ability to listen, problem solve and engage others is critical. Take a look at the full job description for more information about the role.
The client requests no contact from agencies or media sales.
Are you a self-starter with an enthusiastic can-do attitude? Would you like to contribute to funding lifesaving research into heart and circulatory diseases? Do you have the skills and experience to train and develop our amazing people? If so, we have an exciting opportunity for you.
As a Training and Performance Lead, you’ll be working in the Talent and Organisational Development Team, supporting the Customer Service and Customer Operations teams in providing an excellent Customer Experience through training, coaching, and quality assurance.
In this exciting new role, you’ll have a chance to make your mark by establishing a complete training programme within the Customer Service Centre. This will include induction training for new colleagues as well as a robust training programme for existing members of the team.
You’ll also support quality assurance and performance management, ensuring everyone has the best chance of achieving their full potential.
Working arrangements
This is a blended role, where your work will be dual located between your home and our Birmingham Office (B37 7YE).
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. Increased attendance in the Birmingham Office will be necessary at times for the delivery of training programmes. In additional, this role will involve travel to our London Office approximately once a month.
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
As our ideal candidate, you have experience of designing and delivering training in a customer-centric contact centre environment and the ability to create and deliver engaging training at all levels, with a specific focus on new team members and entry level roles.
With strong stakeholder management, communication, and presentation skills, you have excellent Microsoft Office skills (incl. Excel, PowerPoint, Word, and Teams). You also have experience of digital content creation (e.g. short videos, infographics, bite-size eLearning modules), or an aptitude to learn on the job.
With understanding and experience of continuous improvement in a contact centre environment, you have excellent attention to detail and experience in data analysis, quality monitoring tools and processes.
A self-starter with an enthusiastic can-do attitude, you are flexible and collaborative with a passion for delivering world-class customer service.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity, and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Our benefits
Joining the British Heart Foundation means becoming part of our MyBHF Career Academy, where you'll receive support, inspiration, and opportunities to develop your career.
We offer generous staff benefits, including:
- 30 days annual leave plus bank holidays
- Private medical insurance and dental health cover
- Contribution towards gym membership
- Pension scheme with employer contribution up to 10%
- Life assurance
We prioritise the well-being of our employees through our Live Well. Work Well. Programme, which provides activities, opportunities, and guidance to help you lead a healthy and happy life, both at home and at work. We celebrate diversity and inclusion and encourage all our colleagues to be their authentic selves.
Interview process
The interview process will consist of a first stage virtual interview, conducted over Microsoft Teams. Successful candidates will be invited to a second stage in-person interview at our Birmingham Office.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. You’ll need an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. As part of the application process, you’ll also be asked a question relating to the key requirements of the role.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
The client requests no contact from agencies or media sales.
Digital Membership Manager
Are you looking for a role where you can make your mark? Do you have experience in membership recruitment and retention activity?
We are looking for a Digital Membership Manager to be responsible for building membership for our newly created Institute of Early Years Education due to be officially launched in August 2024. This is a pivotal role in an exciting new venture, and a career-making opportunity.
Position: Digital Membership Manager
Location: Homebased (hybrid working in Huddersfield also available)
Hours: Full-time, 37 hours per week
Salary: £35,000-£37,000 per annum
Duration: Permanent
Interview Date: Week commencing 15th April 2024
The Role
As Digital Membership Manager, you will coordinate and drive membership growth for the Institute of Early Years Education (IoEYE) by leading recruitment and retention activities and working with the core team to reach new audiences and continuously attract new members. You will increase the diversity of overall membership in terms of job roles within the early years sector.
In due time, the Digital Membership Manager will also lead on the Institute’s partnership strategy and ensure contracts with corporate partners, commercial activity and delivery of projects protect the IoEYE, meet our legal obligations and maximise financial and non-financial return.
Key responsibilities include:
- Driving uptake of membership numbers
- Achieving annual income generation targets through presenting a broad range of multichannel marketing opportunities to commercial suppliers
- Supporting the Interim Director of the Institute of Early Years Education to develop management information and analysis to track and monitor progress,
- Building relationships with external partners and stakeholders
- Planning and executing member communications
- Managing and overseeing the Institute’s online forum
- Tracking and analysing feedback and posts on other practitioner forums.
- Developing and implementing a strategy for competitor analysis.
- Leading on sourcing and engaging new corporate partners and advertisers
About You
You will have experience in membership recruitment and retention activity and of working in a professional organisation.
You will also have experience of:
- Working in a B2C sales environment
- Delivering against targets
- Building strong relationships
- Retaining and growing existing customer accounts
- All aspects of membership sales
About the Organisation
Join an award-winning charity and membership association that supports nurseries, early year’s settings and their workforce to deliver the best possible early education and care to our youngest children.
A charity that believes in quality and sustainability and puts members’ businesses at the very heart of what it does. This innovative thinking gives members the edge and an advantage that makes their nursery the best it can be.
Benefits include:
- 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holidays.
- Salary sacrifice pension scheme
- Healthcare Cash Plan
- Employee Assistance Programme
- Staff Awards Scheme
- Head office based staff enjoy free car parking at a pleasant out-of-town offices and free tea, coffee and fruit
You may have experience in areas such as Membership, Digital Membership, Membership Manager, Digital Membership Manager, Member Engagement, Membership Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We have an exciting opportunity for an experienced marketing communications professional to work with our Executive Director and small staff team to help us meet the needs of 1000+ members working on a wide range of policies and programmes in the UK and internationally.. This role will be varied and involve significant elements of the full range of marketing and communications activity, leading on campaigns to increase membership, grow our training and events programme and deepen our influence with government, academic, private and voluntary sector stakeholders.
You can be based anywhere in the UK and we offer up to 10% employer contribution to your pension.
We are particularly seeking someone with experience of working in a social sciences, science or evaluation-focussed organisation.
The client requests no contact from agencies or media sales.
We are recruiting for a new Home Manager to lead the team in our CQC rated ‘Outstanding’ Solihull Home. This is an exciting opportunity that offers the chance to make a meaningful impact in the lives of residents and their families every day.
We are looking for a special person to join us and lead a fantastic and supportive team of dedicated staff. Our Home is one of only a select few in the country that has achieved CQC ‘Outstanding’ in all five areas and we are looking for someone who can uphold and develop the exceptional standard of care we provide going forward.
The Home is a place of love and laughter and this is obvious from the moment you step through the doors. Residents come to live life to the full, make friends, try new things and to relax in our spacious and well-designed environment.
The ideal candidate will be someone who is passionate about our values, someone with positive energy and dedication who wants to really make a difference.
The role offers opportunities for professional development and advancement, as well as a competitive salary and comprehensive benefits package. You will also be joining an innovative environment with opportunities to pilot technology to enhance residents lives and expand our services through a range of projects across the organisation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help us create, support, educate and inform an inclusive community of healthcare professionals, and all parts of society, about the principles and practice of compassionate, holistic medicine and health care?
At the BHMA we recognise that health, social justice and climate justice are intertwined. We hope to effect change in the world through empowering our health professionals to look after themselves and their patients better, so that we can all look after the planet better.
We believe it is time to reach a wider audience to inspire them with the understanding of the importance of holism and holistic and compassionate healthcare. We are looking for someone with passion and dedication who will help us achieve this.
About our charity
The British Association for Holistic Medicine and Health Care (BHMA) is a charity, with a small team, dedicated to promoting holism in healthcare. We are a membership organisation that is 40 years old this year and has produced a respected journal for over 20 years.
Role Overview & Aims
We are looking for someone who will drive the BHMA into a new phase of growth. Someone with passion and dedication who will believe in our purpose and help us achieve this. We want to grow our reach and find new members, journal subscribers and people to enrol on our course. We also want to start producing professional webinars and podcasts in the run up to our conference this Autumn. We would also like to streamline the administrative running of the BHMA to make it more efficient and sustainable, whilst growing our income streams.
How we work
The BHMA operates as a remote team however the hub is in the Bath/Bristol area with our AGM & a conference to be held near Bristol in 2024. We have 2-3 evening Zoom meetings per month and our remote administrator works mornings.
You will work from home using your own computer, however occasional face-to-face meetings would be a bonus.
Roles & responsibilities
Main duties:
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Liaise with the trustees and attend meetings to provide regular updates on the ‘health’ of the charity and to share your vision for strengthening marketing and operations.
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Identify risks and opportunities and work with the Trustees to promote the charity’s vision and implement change.
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Governance - ensuring the charity adheres to data protection policies,the requirements of the Charity Commission, and any other legal requirements
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Being responsible for all administrative and operational functions of the charity - delegating where appropriate to the administrator/marketing assistant.
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Designing and implementing a marketing and communications strategy to primarily build and retain memberships and subscriptions.
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Supervising our remote administrator/marketing assistant
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Supervising and motivating our student ambassadors.
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Organising & innovating
Day to day activities:
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Website updates and improvements and web optimisation/SEO.
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Implementing social media campaigns.
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Implementing referral marketing campaigns.
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Simple podcast/video editing and uploading.
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Writing and editing digital content.
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Leveraging the networks and influence of our trustees/ambassadors and student ambassadors.
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Creating a role and sense of purpose for our student ambassadors.
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Promoting our key offerings: Student essay competition, Conference, Events and affiliate events, Our Professional Development Course, BHMA membership, and our Journal of Holistic Healthcare.
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Implementing and improving customer service/onboarding protocols/customer retention.
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Nurturing BHMA member communities.
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Membership data collection and analysis.
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Writing newsletters to members and non-members
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Networking and looking for collaboration opportunities.
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Financial management - initiating payments and overseeing finances.
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Submitting financial reports & gift aid to the Charities Commission.
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Contributing to the annual report presented at the BHMA AGM.
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Organising monthly trustee meetings, taking minutes and preparing agendas (in consultation with the Chair) and reports in advance
For further information please see our job description attached below.
Are you ready to make a significant impact in the arts sector? We're on an exhilarating journey with our visionary five-year strategic plan, The Next Five Years, and we need an exceptional Trusts and Grants Manager to spearhead our fundraising efforts. In this pivotal role, you'll dive deep into research, crafting compelling narratives for support, and cultivating relationships with a diverse range of trusts, grant-making bodies, and statutory organizations. Your mission is to secure vital funds that will propel us towards our ambitious goals and objectives, marking a new era of success for our organization.
As our Trusts and Grants Manager, you'll be at the heart of our Fundraising & Development team, reporting directly to the Head of Fundraising & Development. Collaborating closely with colleagues across various departments, from Creative Partnerships to Festivals, you'll be instrumental in driving our mission forward. And with our commitment to diversity and inclusion, we eagerly encourage applicants from underrepresented backgrounds to bring their unique perspectives and experiences to our team.
We're dedicated to supporting our employees' wellbeing and growth. From generous holiday allowances to discounted gym memberships and flexible working options, we ensure our team thrives both personally and professionally. Join us, and together, let's create a future filled with creativity, innovation, and boundless possibilities.
The client requests no contact from agencies or media sales.
35 hours per week (part time working and compressed hours will be considered)
Are you looking for a communications role that will support, connect and inspire our 40,000 members? Well look no further. This is the role for you!
About the role
You’ll be part of our Membership team within the wider Involvement and Movement Building team, ensuring everyone who is a member of the charity has a participatory and audience-led experience. You’ll be supporting, connecting and inspiring the Parkinson’s community to get involved in the charity’s membership offer in a way that suits them.
You’ll be responsible for creating engaging email, online and offline communications for members, with members. You will oversee the members' joining process and will support Membership colleagues with the delivery of events and the day-to-day running of the programme to make sure membership upholds our principles of being simple, inclusive, participatory and accessible for all.
Your role is integral to promoting a variety of engagement activities which give members the opportunity to use their voice and experience to shape and influence the charity. You will communicate and celebrate the impact of the collective voice of membership ensuring members are valued and see the impact they’re making.
What you’ll do:
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Collaborate and work with members (in-person and online) to create engaging communications.
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Build and schedule email content into Salesforce Marketing Cloud (training will be given)
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Be responsible for ensuring that the membership website pages content is kept relevant, useful & up to date.
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Oversee the new joiners process, (online and offline) including the production of materials, fulfilment and reporting.
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Work with print and fulfilment agencies to ensure accuracy of work and timely processing.
What you’ll bring:
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Experience of supporting, connecting and inspiring a community to take actions which will help bring about change.
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A genuine desire to work alongside and to improve life for people living with Parkinson’s and their loved ones.
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Experience of creating engaging and inspiring online and offline materials in support of direct marketing communications.
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Strong interpersonal skills and excellent verbal and written communication, with the ability to develop positive working relationships with a range of people internally and externally.
Interviews to be held week commencing 15th April 2024
Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.
The successful candidate will be required to:
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Provide their own broadband service with a minimum download speed of 2Mb
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Have a confidential space in which to work
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Society for Influenza and Other Respiratory Virus Diseases (ISIRV) is an independent scientific membership-based society promoting the prevention, detection, treatment, and control of influenza and other respiratory virus diseases since 2005. It is managed by a group of scientists (volunteers) and supported by a few freelance contractors.
ISIRV has reached an exciting stage of development and we are now looking for an experienced, qualified Finance Manager (CCAB or equivalent), to guide and support the Society through this next phase of growth. This is very much a hands-on role in a small company context, from grass roots to the executive level. The ideal individual will be comfortable with both and grow with the Society as it delivers its 5-year Strategic Plan.
Key responsibilities
Working alongside ISIRV’s Treasurer, the successful candidate will have responsibility for the Society’s strategic and operational budgeting, financial planning, monitoring and control. The post holder will manage available financial resources to support the strategic goals of the Society, enabling future development and growth, whilst ensuring business continuity.
The post-holder will also have full operational oversight to support the life cycle of ISIRV scientific events, from budgets and final reporting, to negotiating contracts and managing cashflow.
Specific responsibilities include:
- Create and agree a financial strategy for the Society to support the strategic goals and provide financial input when required.
- Monitoring and reporting budgeted, actual, and forecast costs against agreed plans.
- Management accounts and reporting to meet the needs of the Directors/Trustees, Executive Committee and ISIRV Council.
- Manage financial risk and report on performance of the financial assets of the society, including the investments portfolio.
- General finance administration – online payments, invoicing, bookkeeping, reconciliations, and data collection (QuickBooks).
- Conference contract management and income & expenditure accounting.
- Ensure statutory and regulatory compliance and recommend best practice based on Charity Commission guidance.
- Preparation of statutory accounts and collaboration on the annual report – management of the audit process and statutory returns to Companies House/Charity Commission.
Person Specification
ESSENTIAL
- Degree level of education
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A qualified accountant with full CCAB membership of at least 5 years
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Knowledge of all aspects of financial management; thorough understanding of management accounting principles and further specialist knowledge
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A hands-on ability to provide the full range of financial operations
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Understanding of statutory and regulatory requirements plus familiarity with best practice within the Charity sector
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Highly competent with financial reporting software
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Able to provide robust advice on financial governance and commercial decisions
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Able to provide detailed financial plans, budgets and reports on a routine basis
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Self-motivated and able to work under pressure, adapt to changing deadlines, and shift priorities accordingly
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Good verbal and written communication skills with the ability to explain and justify complicated financial scenarios to a range of stakeholders
DESIRABLE
- Experience of working alongside scientific professional groups and industry and building working relationships with key contractors
- A proven business sense within the not-for-profit sector
The client requests no contact from agencies or media sales.
Are you an experienced Operations Manager who is deeply passionate about supporting others?
Charity People proudly joins forces with EMDR Association, an incredible charity dedicated to transforming lives through EMDR Therapy. They are on the search for an exceptional Operations Manager to join their dynamic and passionate team.
Role: Operations Manager
Location: Remote (In-person attendance in meetings/commitments in various locations Nottingham, Chester, Liverpool or London most likely approximately 12 times per year)
Duration: Temporary initially for 3 months, with a view to be extended for the right candidate
Salary: £25 per hour plus £3.02 per hour holiday pay (annual salary £45,000 FTE)
Working hours: 25 hours per week, 100 hours per month approximately. In the first month, there may be a need to work 28 hours (4 days) to help settle into the role.
About the EMDR Association:
They are deeply committed to easing suffering and fostering personal growth among those who have endured trauma and other challenging life events through EMDR therapy. As a Charity and Limited Company, their success hinges on the strength of their team, from their dedicated Board of Trustees to their hardworking administrative staff and contractors.
As their dedicated Operations Manager, your day to day will include:
- Overseeing day-to-day operations and ensuring the completion of weekly performance goals.
- Driving increased membership and broader recognition of EMDR therapy.
- Supervising digital transformation projects, websites, and cybersecurity processes.
- Developing an effective communication strategy.
- Collaborating with the treasurer and partners on budgetary and resource allocation plans.
- Delegating responsibilities to qualified employees and contractors.
- Strong commitment to and experience of EEDI demonstrated in their practice.
- Managing challenges faced by individuals and members professionally and ethically.
- Promoting EMDR UK policies and ensuring accessibility to guidance documents.
- Reviewing delicate issues with cultural sensitivity in mind.
- Engaging in reflective practice to enhance the association's work and communications.
About you:
They are seeking an experienced professional with a track record in a similar or relevant sector - whether it's in the charity, public, or private sector. As an advocate for their charity, you'll grasp the intricate offerings and deliverables, serving as the driving force behind their mission. Your operational expertise and compassionate leadership will be instrumental in propelling the Charity forward. This includes:
- Leadership Excellence: Demonstrate strong leadership experience and exceptional team coordination skills.
- Operational Mastery: With finesse, oversee business operations, including digital project management, strategic finance planning, and communications.
- Expert Communication: Showcase your expertise as a communicator, collaborating effectively with various stakeholders, including Trustees, members, employees, contractors, and partners.
- Drive for Efficiency: Motivated by a desire to efficiently coordinate activities and personnel across our Association to maximise productivity and efficiency, while ensuring cultural sensitivity and accessibility in your work.
This is an exciting opportunity to contribute to the advancement of trauma treatment and empower individuals through the practice of EMDR therapy. If you are passionate about making a positive impact and acquire the necessary skills, would love to hear from you.
Please send your CV to Tatiana at Charity People for further details.
Closing Date: 9am 8th of April
Interview: Friday 12th April
Start: Friday 26th April
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Salary: £38,000 per annum
Contract: Permanent
Reports to: Head of Strategy and Policy
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: 1st June 2024 approx
Location: Home-based (travel costs paid for meetings)
Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum whilst the 4 day week is in place)
Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. More information on a Four Day Week can be found here. We can answer any questions you may have about this at interview.
Waterwise
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.
Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction to 2030, published in August 2022, tells you a bit more about us. Our UK Water Efficiency Strategy to 2030 tells you a bit more about our ambition.
At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are
Purpose: We will deliver independent and ambitious leadership to drive social and political change on water efficiency
Pioneer: We will be forward-thinking and visionary in our approach, being brave and innovative in challenging the status quo
Passion: We will campaign to protect water and the planet and work to keep our own environmental impact as low as possible
People: We will prioritise staff wellbeing, be an inclusive, kind and positive team.
We are always looking for bright, committed people with a diverse set of skills and experience to help achieve our vision that water is used wisely every day, everywhere, by everyone. We are a lively, happy, friendly team, and we can’t wait to read your application!
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below.
We are also working to reduce Waterwise’s own carbon and environmental footprint.
Projects Manager role description
The role involves identifying project and research opportunities; developing winning bids; project management and project delivery. Examples of recent projects include developing a water scarcity index for BSi and creating an evaluation framework for water saving campaigns. You will report to the Head of Policy and Strategy and be part of a small but growing sub-team winning and delivering water efficiency research projects. You will be a key part of our middle management and will be expected to operate at both strategic and delivery level.
Key responsibilities in the role include:
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Identifying opportunities for Waterwise to bid for relevant research project work
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Assessing opportunities and liaising with others to decide go:no go
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Leading on the development and submission of bids and proposals
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Reviewing contract terms and conditions to protect Waterwise’s interests
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Managing the delivery of projects from inception to dissemination including in some cases getting involved in delivery itself
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Managing others in the team and occasionally outside Waterwise to deliver both bids and projects
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Financial management of bids and projects including budgeting and forecasting
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Assessing and managing risks linked to our bids and projects
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Working with the wider team to develop and deliver water efficiency training
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Working with the wider team to assist in the development of content for social media, blogs, trade media and press
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Assisting the team with organising events (e.g. Waterwise annual conference)
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Attending and speaking at conferences, seminars and meetings to represent Waterwise
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Being the dedicated Waterwise contact for specific funders and stakeholders.
The above is not an exhaustive list of activities but hopefully gives you a sense of the role and requirements.
Projects Manager person specification
We need someone who is proactive and a self-starter, with excellent communication and organisational skills. You will have a track record in bidding and project management, ideally in the water sector.
Essential Knowledge, Skills and Behaviours
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A good understanding of the UK water industry and, ideally, some experience with water efficiency
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Experience in project management supported by Project Management training
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Experience in developing leads and bidding for projects
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Experience in managing others to deliver bids and projects on time and to budget
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Good interpersonal skills to work collaboratively with a range of stakeholders, including clients
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Strong organisational skills, including the ability to plan and work proactively to meet deadlines
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Excellent attention to detail
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Ability to positively promote Waterwise and its work
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Ability to work flexibly within a small team that works from home
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Ability to manage own time and prioritise tasks
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Ability to communicate across the team about your work and workload
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Commitment to equity, diversity and inclusion and wellbeing
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Eligibility to work in the UK
Benefits
At Waterwise the wellbeing of our employees is our number one priority. To recognise the fantastic work our team does in driving water efficiency, and to support their wellbeing, we have a wide range of employee benefits, beyond statutory commitments. These include:
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Positive, values-based environment and an inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload
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Strong emphasis from CEO on wellbeing and workload management
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Homeworking and a small allowance for occasional shared office working
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Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave
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Flexible working
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Part-time working
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27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)
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Death in service benefit at x2 of salary
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Paid chartered and professional memberships
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Individual and team training budgets
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Maternity leave and maternity adoption leave beyond statutory
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Childcare costs for activities undertaken outside normal working hours
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Sickness pay beyond statutory
Equity, diversity and inclusion
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
Please see our Equity, Diversity and Inclusion Statement here.
We are committed to treating all current and prospective employees fairly and to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey.
We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you are interested in applying for a role with us and think you may need some additional support or reasonable adjustments made to any part of the recruitment process, please get in touch on the email address below.
How to apply
To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.
Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is 23:59pm on 14th April 2024. There will be a two-stage interview process. First interviews will be held on 7th May 2024 and second interviews will be held on 20th May 2024. First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).
We will consider flexible working requests within this role - please state your preferred hours and working pattern within your application.
The client requests no contact from agencies or media sales.
Sightsavers is looking for a highly organised and collaborative Digital Asset Manager to manage our vast library of content
Salary: £35,000
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked (a minimum of four days) and lots of home working
About the role
Sightsavers' content and stories team has responsibility for developing creative concepts and content in response to communications briefs, as well as supporting the organisation with video and editorial services, and sourcing photography, video, audio and written stories from projects across Africa and South Asia. This work generates a huge volume of multimedia digital assets which need to be easily searchable by everyone in the organisation. We've recently moved to a new digital asset management system which requires an ongoing process of training and development.
We are looking for a Digital Asset Manager to be responsible for embedding and maintaining our new digital asset management system (Asset Bank), offering training and support to teams using and uploading assets. You'll work closely with content producers and story collectors to develop workflows preparing and uploading new content and you'll lead their implementation. As digital asset manager you'll inspire staff with available content, finding creative ways to make the organisation aware of the assets the team is producing. You'll need to make strategic decisions and plans for optimising and promoting the system and its contents, but you won't shy away from getting stuck into the day to day of preparing and uploading content.
Key duties will include:
* Ownership of digital asset storage systems with strategic decision making about process, structure and content
* Asset preparation, upload and categorisation - maintaining consistency and quality across systems
* Asset promotion
* System development and maintenance, with a focus on user experience and searchability
* System support and training
* Cross team collaboration and learning
We're looking for an organised individual with great communication skills. You'll need to be able to make strategic decisions and plans for optimising and promoting the system and its contents, but you won't shy away from getting stuck into the day to day of preparing and managing content.
To succeed in this role, you will need:
* Experience of developing and managing processes and systems
* Experience of working with digital asset management systems, preferably in an NGO
* Knowledge of Asset Bank highly desirable
* Proven experience of organising a wide array of assets and associated information at a high level, with accuracy and attention to detail and using a structured approach
* Proven understanding of digital image asset workflow and processes
* Proven experience of gathering and implementing user feedback
* Good analytics and reporting skills
* Excellent understanding of consent processes for image use
* Solid knowledge of GDPR
* Good understanding of user experience principles
* Proven experience of delivering training
* Knowledge and understanding of digital file formats (image, video, etc) and media usage rights terminology
* Ability to identify the qualities of good images and stories, and the detail needed to make a complete story
* Awareness of content ethics, in the context of international development
* Experience of Microsoft SharePoint highly desirable
Please see the job description for further details.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. This role can be worked part time (a minimum of four days with a pro rata salary) or full time within the UK.
Please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. There will be an expectation that you can attend at least quarterly meetings at our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) or Brighton. We anticipate that remote interviews will take place in early/ mid-April and the evaluation process will include a role-specific task to be completed at the second stage of the interview process.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently in search of a dedicated Association Manager to join the Association of Master Upholsterers and Soft Furnishers (AMUSF). This role presents an opportunity for a creative thinking individual with excellent organisational and communication skills to contribute significantly to the success and growth of our organisation.
Working Hours: This is a full-time position (40 working hours). Flexibility is integral to this role, with occasional weekend and evening work. The Association values a two-way flexibility approach and is open to exploring different working models.
Salary range: approx. £30,000 per annum subject to experience and qualifications with a potential 10% annual bonus tied to predefined criteria.
Location: Remote / home based
Additional Benefits: Nest pension scheme and Access to fabric buying scheme
We believe in creating an environment that values both your professional contributions and personal well-being. If you are looking for a role that offers flexibility and an autonomous work environment, we encourage you to apply and become an integral part of our team.
Role Overview:
Your primary responsibility will be to ensure the effective implementation of Board policies, contributing to the development and seamless operation of AMUSF. Working remotely, you will have the autonomy to lead initiatives independently.
Key Responsibilities:
· Promotion and Outreach: Foster the visibility of AMUSF among upholsterers, soft furnishers, and the broader public. Implement strategic marketing initiatives to establish AMUSF membership as a hallmark of professional competence.
· Digital Presence: Oversee the maintenance of the website and member database, ensuring they are consistently updated. Manage the distribution of monthly newsletters, maintaining relevance and quality.
· Development Initiatives: Proactively identify and implement strategies for the continuous development of AMUSF, considering improved services, effective communication, and advocacy opportunities. Establish a strong connection with members through visits and collaborative efforts.
· Membership Acquisition and Quality Assurance: Develop and implement efficient systems for handling inquiries from prospective members. Drive membership acquisition with the aim to double membership in the next 2 years. Oversee the assessment of new and existing members, ensuring adherence to quality standards.
· Complaints Management: Take charge of the complaints system, ensuring timely responses, informal resolutions, and formal assessments when necessary. Navigate diplomatically through communication with both complainants and members.
· Training provision: Collaborate closely with the Director of Training to support and maintain the training centre qualification system as well as the training assessment process ensuring alignment with our high standards.
· Operational Oversight: Manage day-to-day operations, including task delegation and handling of routine activities. This role is supported by an administrative position.
· Committee Participation and Board Management: Actively participate in relevant committee meetings, evaluating the ongoing value of AMUSF's representation. Serve as the secretary to the Board, ensuring efficient organization and follow-up actions.
· Event Coordination: Arrange and oversee the Annual General Meeting and Ordinary General Meeting, ensuring compliance with statutory requirements.
Skills Required:
· Effective communication skills, verbal and written
· Excellent organisational skills including event and project management
· Experience in proactive selling and marketing
· Strong customer service skills
· Strong IT and administration skills
· Interest and /or training in upholstery and soft furnishings
· Prior experience in a managerial role desirable
Why Join Us:
AMUSF offers a unique opportunity to be part of a community dedicated to excellence in upholstery and soft furnishing. We are seeking an engaged collaborator who can build effective working relationships to contribute to the organization's continued success.
The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Remote, UK
Type: 37.5 hours a week
Experience Level: Minimum 2 years
Salary: 30k - 35k (based on experience)
You will be joining an established charity and one that is expanding and changing dramatically to meet the growing needs of empowering Pharmacists and Pharmacist Associations to improve health and wellbeing across the Commonwealth. Our vision is to reduce health inequalities, aid the reduction of mortality and morbidity and enhance the quality of life.
We look forward to receiving your CV reflecting appropriate experience and a supporting statement of no more than one A4 page, setting out how you meet the person specifications and what attracts you to this role. To apply for this position, please fill out the form below and attach the relevant documents as requested no later than the 1st of April, 2024
Overview of the CPA Charity
The CPA is a registered charity (CIO) and membership body; leading and developing the pharmacy profession to benefit the people of the Commonwealth. This voluntary network of member states encompasses one third of the global population, including many lower-middle-income countries (LMICs). The CPA works towards its core charitable objectives to build strong and diverse collaborations between pharmacists and health networks; develop and improve the quality of Pharmacy Practice; strengthen health systems; improve the safe and effective use of medicines, and promote healthier lifestyles and reduce health inequalities. Its unique position as an accredited organisation of the Commonwealth allows for many advocacy opportunities for the profession.
The CPA is in official relations with the World Health Organisation (WHO), with an approved collaboration plan in place for 2022-2024. Our mission to ‘empower pharmacists to improve health and wellbeing throughout the Commonwealth’ is achieved through our core strategic goals:
1. Develop the Commonwealth pharmacy workforce and build capacity through education and training.
2. Support pharmacists to strengthen healthcare systems and enhance the safe and effective USE of medicines, prevention of disease and promotion of healthier lifestyles, across the Commonwealth.
3. Advocate for improved ACCESS to and QUALITY of medicines and vaccines, embedding pharmacists at all levels of medicines management, across the Commonwealth.
These goals are realised through a variety of mechanisms including:
● Knowledge Transfer
● Provision of resources and tools
● Advocacy and Research
● Partnerships and Collaborations; for innovation and quality improvement
Job Overview:
The Commonwealth Pharmacists Association (CPA) is seeking an experienced Communications Manager to join our team. This role is pivotal in shaping how we communicate our mission and impact. You'll be responsible for managing CPA's social media channels, ensuring a consistent and engaging presence. You'll develop compelling content, including stories that highlight the real-world impact of our work. Additionally, you'll support various CPA programs by crafting effective communications materials. This position is ideal for candidates with proven social media management experience, graphic design skills and excellent writing and editing abilities.
Key Responsibilities:
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Manage and grow CPA's social media accounts, ensuring active and engaging online presence.
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Manage CPA’s website content uploads and updates.
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Curate and publish a quarterly newsletter.
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Collaborate with Program leads to develop program-specific communications strategies.
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Design captivating images, flyers, ebooks, and print assets using platforms like Canva; knowledge of Photoshop is advantageous but not essential.
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Assist in drafting and publishing blog posts, requiring strong writing skills and familiarity with WordPress (training on WordPress backend can be provided).
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Contribute to various CPA programs and work streams through creative and innovative communication approaches.
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Ensure consistent and effective messaging across all communication channels.
Qualifications:
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At least 2 years of experience in a communications role.
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Demonstrated proficiency in managing social media platforms.
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Strong design skills, with experience in Canva and/or Photoshop.
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Excellent writing ability and experience in content creation.
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Knowledge of WordPress or willingness to learn.
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Creative and innovative thinker with the ability to work independently.
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Comfortable working in a fast-paced, collaborative environment.
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Interest in the healthcare and pharmaceutical industry is a plus.
How to Apply:
Interested candidates should submit a resume and cover letter outlining their qualifications and experience. Please include links to or samples of previous work, especially any relevant social media campaigns or design projects.
Additional Information
Standard working hours are 09:00 to 17:00 although flexibility is required in order to ensure core objectives are achieved. The CPA maintains a virtual office, with occasional face-to-face meetings in London.
The client requests no contact from agencies or media sales.
Job Title: Service Planning Manager
Salary £36,000 FTE
Hours per week: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
About the role
We are thrilled to announce the opening for a dynamic and innovative Service Planning Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
As the Service Planning Manager, you'll be the driving force behind our Antenatal and Postnatal course planning, leading a team of passionate individuals who are dedicated to making a difference in the lives of over 150,000 parents every year. Working closely with the Head of Course Operations and Customer Service, you will be responsible for the strategic planning of our courses, ensuring they meet the evolving needs of parents while upholding our commitment to safety, inclusivity, and excellence.
This role isn't just about managing processes—it's about inspiring and motivating a diverse team of Service Planning Officers to deliver their best work. With your exceptional people and leadership skills, you will foster a culture of collaboration, innovation, and continuous improvement.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Service Planning Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset and a proven track record in operations management.
- A leader who is forward thinking and inclusive.
- An innovative, confident person who can guide an exceptional team of Team Leaders and Service Planning Officers.
- A process driven, bold individual who is not afraid to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
Please visit our website for job description details.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: Noon, Tuesday 2nd April 2024.
Interview dates: TBC
Interview format: Virtual – Teams link will be sent with invite to interview
The client requests no contact from agencies or media sales.