Membership Manager Jobs in Islington, Greater London

At Sarcoma UK, our vision is for everyone affected by sarcoma cancer to have the treatment, care and support they need. The Policy and Public Affairs Officer plays an important role in achieving that vision, working to ensure that everyone affected by sarcoma has access to an early, accurate diagnosis and the best treatment and care.

This is an ideal role for someone with some initial experience in policy, public affairs or lobbying and who brings passion and a proactive approach to achieving real impact for people affected by sarcoma. The role will require an understanding of the health policy environment and the ability to communicate and influence effectively.

Reporting to the Policy and Public Affairs Manager, the post holder will join a growing and ambitious team at Sarcoma UK. You will work closely with colleagues from across the organisation as well as externally with patients, healthcare professionals and commissioners and the wider charity sector.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and key responsibilities

Policy

• Work with the Policy and Public Affairs Manager to support and deliver Sarcoma UK’s policy development.
• Support the development of evidence-based policy positions that are representative of the external healthcare environment, working alongside colleagues, clinical and healthcare professionals.
• Produce a range of high-quality, evidence-based documents including briefings, reports, and consultation responses.
• Support the Policy and Public Affairs Manager to respond to government and other sarcoma-focused or cancer consultations.
• Provide the Secretariat to Sarcoma UK’s Early Diagnosis Expert Steering Group and support their work to raise the profile of issues preventing early and accurate diagnosis of sarcoma.
• Work with other teams in the organisation to articulate and deliver communications for supporter audiences around policy work.

Public Affairs

• Develop relationships with key influencers, including parliamentarians, civil servants, the NHS and other stakeholders.
• Work with the Policy and Public Affairs Manager and Communications Team to shape campaigns which are evidence based and solution-focused.
• Organise events, meetings and briefings to ensure our policy messages are communicated to external stakeholders and influencers.
• Ensure our supporters are regularly updated about our public affairs and campaigning activity using communication channels and involve them where appropriate.
• To support the Communications Team to raise awareness of the signs and symptoms of sarcoma, and to publicise the work of the charity.

External relationships

• Develop and maintain positive relationships with sarcoma clinicians and people personally affected by sarcoma, including members of Sarcoma UK’s Early Diagnosis Expert Steering Group.
• Represent Sarcoma UK at external Policy and Public Affairs events.

General

• Support the integration of the Policy and Public Affairs programme across the charity as a whole.
• Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• The role will require occasional travel to meeting and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
• The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Job Title             London Community Engagement Officer 

Hours                   35 hours per week, term time only, permanent

(Some elements of this role will likely require out of hours working) 

Reports to           Head of Membership

Remuneration£21,000 + £2,557 holiday pay + £234 Tax Free WFH Allowance (FTE equivalent £28,000)

Background                                                             

Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.

During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.

At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.

Main purpose and scope of Role

This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:

PTA Programme

• Growing our network of PTAs.
• Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
• Organising gatherings of PTAs to enhance the PTA community.
• Providing training and awareness sessions for PTAs.
• Providing community support to PTAs during peak activity periods online or by phone.
• Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
• Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available. 

Parent Programme

• Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
• Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
• Organising events for parents as part of our Parent Programme.
• Building relationships with regional stakeholders to support Parent Programme activities.

Other Programmes/Services

• Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
• Identifying and engaging with local and regional partners for our range of programmes.
• Feeding into programme design.

Wider Stakeholder Engagement:

• Attending appropriate conferences and educational meetings across the region. 
• Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
• Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
• Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.

Organisational Effectiveness: 

• Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
• Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
• Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.

General

• To keep abreast of relevant educational policy and legislation affecting our key audiences.
• To be flexible within the broad remit of the post.
• To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
• To be self-servicing.
• To attend and participate in our performance, development, and training programmes.
• To abide by organisational policies, codes of conduct and practices.
• To be responsible for the health, safety, welfare of self, and other colleagues.
• Participating in and, as necessary, assisting with our national events and conferences.
• Supporting activities in other regions where a regional colleague is unappointed or unavailable.

Diversity at our core

Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.

The Application Process

Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools. 

We will be interviewing on a rolling basis, so please apply as soon as possible.

Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.

If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.

This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.  

Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.

Key Responsibilities – the role will include but not be restricted to:

• Providing admin support to the Finance, Executive Management and Services Teams
• Ensuring smooth running of the office and troubleshooting issues that arise

Office & Executive Admin

• Support CEO with scheduling meetings, database entries and diary management
• Support with administration of Committee & Trustee meetings, and writing minutes
• Provide admin support for the Executive Management Team
• Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
• Liaise with landlord and office contacts where necessary
• Deal with incoming and external post and franking machine.
• IT administration

Finance

• Process staff credit card transactions
• Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
• Upload invoices, donations and other transactions, and file supplier invoices
• Other ad hoc finance tasks

Services & Team Support

• Be the first point of contact for incoming telephone calls to Arthritis Action
• Organise monthly team meetings and write the minutes
• Respond to research requests

Other Activities

• Other tasks relevant to the level of this post may be asked of you

About Arthritis Action

Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources. We also offer one-to-one nutritional consultations; access to clinical appointments with our network of osteopaths, physiotherapists, and acupuncturists; and a personalised pathway for goal setting, through our Membership, to help people take control of their arthritis and enjoy life to the full.

PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable

ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude  - Essential

How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.

Applications should be received by 23:59 on Friday 14 June 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Wednesday 19 June 2024. 
Second-round interviews will be held online on Wednesday 26 June 2024.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.

Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.

Job Title: Management Accountant

Organisation: Professional membership body

Location: Central London with hybrid working

Hours: Full-time

Duration: Permanent

Salary: £63,000 per annum

A leading professional membership body based in central London is seeking a Management Accountant on a full-time, permanent basis. The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members.

The role will manage a small team, and the organisation offers a highly flexible working environment with an excellent benefits package.

Key points:

-Management Accountant role at medium sized professional membership body

-Full-time permanent role with salary of £63,000 per annum

-Hybrid working – 2 days per week on average in central London

-Managing small team of 1-2 staff

-Role covers monthly management accounts, month-end work, all budgeting and forecasting, business partnering to senior stakeholders and financial planning

-Fully-qualified accountant essential

-Charity sector/membership sector experience preferred

-Excellent benefits package

The role would be best suited to a candidate with demonstrable experience in a similar management accounting or business partnering role in a comparable organisation.

Please note that interviews will be on a rolling basis for this position.

Please send your CV for immediate consideration. 

Job Title: Community Engagement Manager

Based at: Flexible – hybrid working. London based (or other ramblers’ office location) 

Contract: Permanent 

Hours: 35 hours per week (open to flexible or part-time working) 

Salary: Band 5 (£44,346 - £49,754)

Department: Operations & Advocacy

It’s a very exciting time to join the Ramblers. We have been instrumental in helping Britain experience the great outdoors for almost 90 years. But we are looking to the future, not the past.

We know not everyone has the same access to the outdoors, so we’re continue to fight for change. We campaign, protect paths and lead walks so no matter who you are, you can enjoy the benefits of getting out into the fresh air and wide-open spaces.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, helping the charity grow its supporter base and meet our brand goals. Ultimately, you will help open up the joys and wellbeing benefits of walking to many more people.

About us

You might know us for our group walks, thousands of which take place every week across England, Scotland and Wales.

But there’s a lot more to the Ramblers. Since 1935, we’ve been fighting for the public’s right to enjoy Britain’s landscapes. We do it through campaigning for changes in legislation, opening up green routes in cities, maintaining paths and signposts, saving lost paths … and so much more.

Purpose of Role

The Community Engagement Manager is a pivotal new role in the delivery of our refreshed strategy. Too many of the people who would benefit most from walking outdoors face significant barriers – they are under-represented in the Ramblers and the outdoors community. Ramblers has several projects at different stages of development and delivery to begin to address this, but we are aware there is a considerable body of theory and practice in public and charity sectors on outreach to excluded communities that could help us achieve our goals. 

We are looking for a professional with considerable experience in this area who can help us create a common approach to our outreach and engagement work that builds on our existing experience and incorporates wider best practice.

The role

1. To bring into the Ramblers expertise and best practice on approaches to community outreach and engagement from across the voluntary and public sectors.
2. To establish and deepen relationships with excluded communities, particularly lower IMD communities in existing and future pilot areas.
3. To support and advise project leaders within the Ramblers across GB who are engaging a range of excluded groups and audiences including refugees and asylum seekers, global majority communities, lower IMD communities, LGBTQI communities and people who are neurodivergent or have disabilities.
4. To collaborate with other project leads working with excluded communities within the Ramblers, to build consensus about a common approach or toolkit and to help develop, document, and implement this approach.
5. To help initiate and support partnerships with other national organisations working with excluded groups, including lower IMD communities – particularly those organisations looking to boost physical activity, involvement in the outdoors or the appreciation of nature.
6. To support funder relationships by contributing to bid development and reporting, including for Sport England and the National Lottery Community Fund.
7. To support efforts to build wider awareness across staff and volunteers at the Ramblers about what successful outreach and engagement with excluded groups looks like.
8. To help raise the Ramblers profile as an organisation that is supporting those who face the greatest barriers to getting outdoors.
9. To undertake such other duties as may reasonably be required of the postholder by the Ramblers.

The person 

Knowledge and Experience 

• Good knowledge of the theoretical underpinnings of outreach/engagement with excluded communities.
• Experience of best practice in the delivery of community outreach/engagement, ideally in a variety of settings including lower IMD neighbourhoods.

• Experience of delivering public health, sport and physical activity, or nature-connectedness programmes in partnership with local communities and organisations.
• Experience of working with the voluntary sector, volunteers and ideally membership organisations.
• Experience of assessing and managing risk in relation to physical activities, or a willingness to learn.
•  

Skills and Leadership 

• Experience of working with others in a leadership or co-ordination role to develop and implement new ways of working.
• Strong facilitation and training skills.
• Ability to lead group walks in a way that is enjoyable, engaging and safe for all participants.

Qualification [desirable]

• Walk Leadership qualification (e.g. Lowland Leader or Hill and Moorland Leader) – or ability to work towards one.
• Outdoor first aid qualification – or ability to work towards one.

Personal Attributes

• The ability to develop strong, collaborative relationships with internal and external stakeholders, to identify and deliver shared goals.
• The ability to engage people and partners regardless of background.

• Commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
• Ability to travel within England (including initially Plymouth, West Midlands and Liverpool) regularly, and to Wales or Scotland as required.
• An active and demonstrable interest in walking and engaging people with the outdoors would be a significant advantage.

The Ramblers promote diversity and welcome applications from all sections of the community.

Values and Behaviours 

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. 

 Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.   

  Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.   

  Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.    

  Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.  

Based in the Business Development Directorate, this role will enable Start Network to collaborate with Hub representatives to set up successful resource mobilisation functions in each Hub country and mobilise new funds directly for them. This is a critical role for our strategy and will require someone with experience in setting up ‘income streams’ from scratch (including setting resource mobilisation strategies and fund-raising protocols). This role requires someone with ample experience in coordinating teams across countries and securing new income from donors. Most Hubs are new entities (small humanitarian networks), therefore the support required will also include capacity-building, donor-mapping, direct engagement on behalf of the Hubs with the donors, and other activities, as defined and directed by the Director. Provision of support to the Hubs will largely be done through remote coordination, facilitation, and engagement. The business
development directorate is mainly based in London but there will be flexibility with regards to where this role sits. This is a new role and will require adaptability, a positive attitude, and a proactive character. It is also important to note that this role might be travelling 6 weeks per year (10 days at a time) to various hub countries.

* Must be able to work core hours within the range of 9:00-17:00 within the time zones +4 GMT to -
4 GMT

WHAT IS START NETWORK?
Start Network is a global membership of over 90 organisations, working across six continents, to
tackle what we see as the biggest systemic problems in the global humanitarian system. Start
Network is an independent charity. We also work with Save the Children UK, which acts a grant
custodian for Start Network.

Start Network’s vision is for a locally led humanitarian system that is accountable to people affected
by and at risk of crises. We aim to achieve this vision by making system-level shifts in how
humanitarian assistance is approached and delivered.

OUR VALUES

WE PUT PEOPLE FIRST: communities come first in our decision-making and programming.
WE ARE BRAVE: we have great ambition and are willing to explore new things and take risks to achieve it.
WE OPERATE COLLECTIVELY: we leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: we see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: we work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: we behave and operate based on key principles of anti-racism, non- discrimination, and anti-colonialism. This is a work in progress.

OUR OFFER TO YOU
• Being a part of a network involved in bringing change to the humanitarian sector.
• Hybrid working with options to work from home and remotely to support your work/lifebalance
• Employee Assistance Programme through LifeWorks
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
• 25 days’ holiday (if UK based and it would be pro rata for 0.8 FTE) plus 2 company daysover the End of Year period for all staff.
• Exciting opportunity to visit incredible work in the field

We have plenty more benefits on offer! For more details regarding our Staff Benefits, please click
here.

INFORMATION FOR CANDIDATES
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.

APPLICATION
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Closing date: 6th June
Interviews: 13th and 19th June
Ideal starting date: 15th July (or asap)

We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment. Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. 

About you

You’ll definitely be someone who loves new business, from whatever background, commercial or charity sector. You will the kind of person who builds relationships easily and really enjoys networking and making new contacts. Being part of a team is also important to you – you like to collaborate with colleagues to achieve results.

About the role

This is a new role created as a result of our growing corporate partnerships programme. The role covers both new business and account management. 2025 is Carers UK’s 60th anniversary and this role will be pivotal to the success of our anniversary year.

We are a truly inclusive team and strive to work to our values - we are Attentive, Ambitious and above all Achievers.

About us

Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 19 June 2024

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Salary:                    £35,850 (London) / £31,994 - £35,000 (National) per annum
Hours:                     35 hours per week
Contract:                 Fixed term until May 2025
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.                

An exciting opportunity has arisen at the National Housing Federation (NHF) for an interim Business Development Account Manager. We are looking for someone who can effectively manage, deliver, grow and promote our existing commercial partnerships, aimed at providing benefits and value for money for NHF housing association members.   
Our Business Development team generates commercial income through partnerships with commercial companies who want to access our members. The team ensure that companies we partner with deliver services and products that are relevant to our members’ business needs, and that they share our ethos. The Business Development team is also responsible for negotiating deals with companies to provide support and services to members free of charge as a benefit of the NHF membership.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in managing and growing our commercial relationships to put them on the strongest footing for the next few years?

Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Managing multiple partnerships and budgets.
- Managing and growing a Sector Supplier scheme and working with the Head of Business Development to manage other key partnerships.
- Liaising with the Marketing Team to create impactful marketing plans for all partners, delivering all plans, regularly reviewing progress, and reporting on their success.
- Managing day-to-day relationships with external organisations including commercial partners, prospects, and suppliers.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience of account management, delivering excellent customer service and building a rapport with customers and potential customers.
- A good track record of delivering against sales or business development targets, with strong influencing and negotiation skills.
- Excellent organisational and prioritisation skills to meet challenging and competing priorities.
- Ability to monitor, manage and report on budgets.
- Good decision-making skills and ability to explain to others using evidence and information in a balanced way.
- Can establish the needs of members and respond to these positively.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: Sunday 9 June
Interview date: Monday 24 June (virtual)

Job title: Senior public affairs and policy manager

Contract type: Permanent

Salary: Grade 6, £49,550 - £51,000 (depending on experience) 

Location: London

Working arrangements: Full time, 35 hours per week. Hybrid working, with a minimum of 6 days per month in the office (the policy and campaigns team tends to come into the office on Tuesdays and Wednesdays).

This is an exciting opportunity to join the Royal College of Physicians at a crucial time. The RCP is the oldest medical royal college representing doctors in over 30 specialties from cardiology and gastroenterology to geriatric and respiratory medicine.

The senior public affairs and policy manager will help us to understand the key policy issues in health and healthcare and lead our influencing work, developing the RCP’s networks, particularly in parliament and government.

You will help manage and oversee a portfolio of high-profile work across a range of topics, proactively identifying opportunities for the RCP to influence the agenda and working with RCP fellows and members to shape and progress our campaigns. You will lead and manage our public affairs work, contributing your expertise to design and lead influencing strategies, campaign planning and policy development for a range of issues.

You will have demonstrable experience of developing and delivering successful influencing strategies, using a range of parliamentary influencing tactics to achieve policy change. You will be as comfortable speaking to parliamentarians and briefing senior leaders for meetings as you are writing consultation responses and policy briefings. You will be able to engage with the policy detail, while appreciating the bigger political picture and our place in it.

You will lead and manage the organisation’s stakeholder engagement to uphold our position as a leading health and care organisation. Central to that will be maintaining a network of contacts across the sector, in parliament, including political advisers, and the civil service. You will work with the president and senior officers to develop policy positions and advocate for them to external stakeholders within UK Government, Parliament and the wider health and care sector.

You will maintain a keen awareness of developments in the external landscape and make recommendations for how to evolve and progress our campaign messaging and policy positioning in response. Working closely with media colleagues, you will help to develop our voice with communications approaches that ensure high impact for our policy and campaigns work, including the Inequalities in Health Alliance. You will help us to analyse and interpret complex information to aid understanding and decision making and develop lines to take, draft public statements and media comments and brief senior officers and staff. 

The policy and campaigns team – and the wider communications, policy and research directorate - is a fast paced, collaborative and innovative environment. We value the opinions and ideas of every team member and actively seek their contributions. You will help us set our objectives and improve the ways we work.

Purpose and scope

Key responsibilities

• Maintaining a keen awareness of issues within the health sector, politics and the media in order to advise senior officers and staff; identify opportunities for influencing and policy development; provide support and advice to RCP boards and committees; and inform other RCP activities as appropriate. 
• Working proactively to identify opportunities for parliamentary engagement, working with the media team to ensure relevant issues are highlighted to the media. 
• Developing proactive and reactive policy positions on high-profile issues relating to the RCP’s work as required, working in partnership with senior officers, RCP members, communications colleagues and other staff and organisations.   
• Building and owning relationships with sector stakeholders, Parliamentarians, their staff and civil servants, arms-length bodies and other organisations relevant to the RCP’s policy and campaigns aims.  
• Preparing senior officers and staff for stakeholder meetings, supporting them in those meetings and yourself representing the RCP at meetings and events. 
• Working flexibly and proactively without close supervision, undertaking a range of work such as writing briefings, letters, policy positions and consultation responses. 
• Working with the media team to develop our voice with communications approaches that ensure high impact for our influencing and campaigns work. 
• Supporting the RCP’s Inequalities in Health Alliance.  
• Managing an adviser and developing them to the best of their ability. 
• Any other duties commensurate with your post, including deputising for the head of policy and campaigns and director of communications, policy and research, and managing your team’s budget. 

About you

You will

• have a strong background in public affairs, policy development and effective influencing 
• have significant experience of developing and delivering successful influencing campaigns and having used a range of public affairs tactics, including media, to achieve policy change 
• have significant experience of the policy development process and understanding of how to influence national and/or arms-length body policy processes.  
• have excellent writing skills and experience of producing briefings, consultation responses and other communications on behalf of an organisation and senior people 
• have strong experience of giving advice to senior people, getting buy-in for your ideas and influencing opinion internally 
• have strong experience of successfully managing competing views, priorities and interests to achieve your aims.  
• be able to quickly develop positive and effective working relationships with a diverse range of people, including those at senior level
• have experience of successfully managing high profile issues, relationships and events 
• act on your own initiative to develop new work, proposing reasonable and realistic solutions 
• understand the importance of and be committed to involving a diverse range of organisations and people in developing and delivering campaigns. 

You may have experience of

• health and/or social care policy
• communications management
• working in a membership organisation and involving members in advocacy
• people management
• budget management.

For more information about the role please view the job description and person specification.

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 29 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan 
• life assurance
• annual pay award 
• flexible working hours
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• cycle to work scheme 
• corporate eye care scheme
• professional training and development opportunities
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands

About the RCP

The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

How to apply

To apply, please submit your CV and cover letter outlining how your skills and experience meet the job description. Please note that applications received without a cover letter will not be shortlisted.

For more information about the role, please view the job description and person specification. 

Closing date: Thursday 6 June 

Shortlisted candidates will be notified by: Friday 14 June

Interview date: Wednesday 19 June (interviews will be conducted in person at our London office).

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.

Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.

The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.

As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.

Responsibilities:

• Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
• Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
• Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
• Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
• Responsible for any complaint escalation/investigation.
• Develop and manage the team, performance management and the performance development review.
• Ensure the team are processing direct debits in accordance with BACS rules and regulations.
• Deal with queries and questions raised about our direct debits processes.
• Ensure all income is tracked and all donations are banked and thank in a timely manner.
• Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs. 
• With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.

To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;

• Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
• Experience of managing and responding to complaints and feedback
• Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
• Experience of the BACS direct debit claiming process and following regulations

Salary: £36,309 - £42,085 per annum

Hybrid Working; 3 days office based and 2 days working from home.

Rolling Recruitment, deadline asap.

Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required. 

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Salary: £31,200 to £35,700 per annum dependant on experience, plus excellent benefits

Location: Central London with flexible working

Hours: Full-time/35 hours per week

Contractual status: 6-month fixed-term contract 

We are looking for an organised, proactive and enthusiastic Project Coordinator to join us here at the Royal College of Radiologists (RCR). 

Are you interested in a career in project management and looking for your next role? If so, the Project Coordinator position might be for you. The role will give you the opportunity to interact with every team within the organisation and support them in making changes to their applications and technology. 

This role will play a crucial role in the success of our technology projects, ensuring all projects are effectively scoped, estimated, planned, communicated and managed. In order to achieve this, the post-holder will own the project standards that others will have to deliver to. 

In addition to working closely with teams across the business, you will also have the opportunity to work with third-party suppliers to ensure that they are meeting the aims of the project.

What you’ll do: 

• Ensure key stakeholders prepare business cases for investment in technology and software to agreed standards, advising them on process and changes or additions to business cases. 
• In collaboration with the business lead, manage the development and delivery of technology projects, ensuring that it meets RCR’s required standards and supporting successful implementation.
• Ensure plans, risks and finances associated with project delivery are tracked as required and made visible for governance and portfolio management purposes. 
• Use feedback and research to recommend improvements to RCR’s IT project management processes, implementing agreed changes.
• Support the Head of IT in the day-to-day management of invoices and of the IT budget, ensuring that spend is accounted for and managed according to RCR’s guidelines.
• Manage, administer and schedule regular board meetings.  Follow up actions agreed in the board meeting, in partnership with the Head of IT. 

What you’ll need: 

• Experience of managing change and business and IT projects
• Experience of managing project budgets  
• Effective interpersonal skills, including ability to provide support and guidance to colleagues across the RCR to both business and technical teams.  
• Ability to identify improvements to ways of working and suggest solutions to problems.   

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. If you are interested in finding out more about the IT Project Coordinator role and the RCR please have a read of the candidate pack.

The closing date for applications is midnight on Sunday 9 June 2024. First stage interviews are due to take place on 13 June 2024, with final stage interviews scheduled for 19 June 2024. 

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing Officer to help grow and service the charity's international membership, increase the value of our membership offer, increase our income, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.

We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organizational skills and the ability to coordinate high-quality webinars.

If this sounds like you, we can’t wait to hear from you!

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.

The PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Wednesday 19 June.
 

PVRI is a Registered Charity, number 1127115

About the role

(For further details regarding the role and specific qualifications required, please consult the Job Description.)

Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. This is an exciting opportunity to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice.

As the Monitoring & Rights Manager at RFUK, you will drive forward our strategy to empower frontline communities to monitor and defend their rights and to bring about systemic change in the management and protection of tropical forests. With a proven track record in programme management, you will ensure successful implementation of high-impact projects together with our local partners including the roll out of our innovative ForestLink real-time monitoring system. You'll propose ways to strengthen and expand the programme, coordinate with key stakeholders, and represent this work externally. Reporting to the Head of Programmes, your responsibilities include programme management and development, support to local partners and staff management.

 

Person specifications

The Monitoring & Rights Manager should hold a Master's Degree in law, anthropology, or international development, with 3 to 5 years of project management experience in charity or international development. Fluency in English and French is required, with a strong grasp of forest governance and human rights issues, particularly in West and Central Africa.

Essential skills include leadership, strategic thinking, negotiation, and financial management, alongside proficiency in Microsoft Office.

Personal attributes include a commitment to defending human rights, cultural sensitivity, excellent communication skills, and the ability to work under pressure. Willingness to travel up to 16 weeks per year, including to remote areas, is necessary.

We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.

 

Place of work: Remote, with regular monthly travel to Central London for events and meetings 

This is an exciting opportunity for a visionary, strategic and experienced leader from the charity sector to lead our efforts to provide media, communications and digital skills training and other support for charities, secure more funding and in-kind support for our work, and develop our relationships with relevant stakeholders including other charities, infrastructure organisations like NCVO, government bodies, and trusts and foundations. 

You will bring a strong understanding of the communications challenges that charities face as well as demonstrable expertise in communications training and capacity-building for charities, innovative programme design, securing grant income and other forms of funding, and working with multiple stakeholders. 

This role would suit someone with deep knowledge and experience of the UK charity sector combined with a strong interest in the latest media and communications trends and applications.

We are looking for a thought-leader who is confident about speaking at conferences and events and using social media to raise awareness about Media Trust and our work.

Key responsibilities 

• Strategic Leadership: Develop and implement strategies and new initiatives to drive growth and innovation in the range of charity services (paid and un-paid) we currently provide, drawing on sectoral insights and taking a user-led approach as much as possible. 

• Programme Oversight & Line Management: Manage the delivery to a very high standard of all our charity capacity-building and training programmes, including being a highly effective line manager for our team of dedicated charity services programme managers. 

• Grant Writing and Income Generation: Develop funding proposals and grant applications to secure new and repeat funding support for Media Trust's charity programmes and activities and lead the development team in meeting income targets through paid for training for clients including charities and funders. 

• Partnership Development: Forge effective partnerships with relevant stakeholders including other charities, infrastructure bodies like NCVO, ACEVO and The Heritage Alliance, as well as delivery partners including Equally Ours and Climate Outreach, government bodies, and trusts and foundations. 

• Representation: Represent Media Trust at charity sector and other conferences and other events and on social media, to raise awareness about Media Trust and our work. 

What we are looking for in you 

• Senior Leadership Experience: Proven track record of senior leadership in the charity sector, ideally at an infrastructure or membership organisation, including line management experience and responsibility for managing budgets. 

• Training & Capacity Building Programme Expertise: Demonstrated expertise in designing, delivering and measuring the impact of training and other capacity-building programmes for charities and under-represented communities, ideally by strengthening their media, communications and/or digital skills. 

• Business Development: Demonstrated expertise in designing and pitching for paid for training and other services. 

• Grant Writing Experience: Strong grant writing skills with a successful history of securing funding from diverse sources including government grants, trusts and foundations, and corporates. 

• Charity Sector Knowledge: A strong understanding of the communications challenges charities are facing and what interventions are working/not working. 

• Knowledge of Media & Comms Trends and Applicability to Charities: Knowledge of the latest media and communications trends and how we can work with our industry partners to ensure charities are accessing and using emerging platforms, applications, etc. 

• Confidence in Public Speaking & Using Social Media: Experience of speaking at conferences and other public events and facilitating training for a large group. You will also be confident about using your social media profile to raise awareness about Media Trust and our work.

• Outstanding Communication Skills: Very strong written and verbal communication skills, including the ability to articulate complex ideas clearly and persuasively, with the ability to adapt tone and approach for different stakeholders. 

• Commitment to Equality & Inclusion: Deep commitment to Media Trust's mission and values and a passion for social justice. 

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.