Membership Manager Jobs

Bid Manager

Full time (35 hours pw) – Fixed Term Contract until June 2025

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme 
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

This is an exciting opportunity to join SJA’s Bid Team, managing and producing tender responses across a variety of business areas including Commercial Training, First Aid and Health & Safety Supplies, Events, Urgent & Emergency Care, and other services. The role of the Bid Manager is to support the organisation in achieving revenue targets, business growth and strategic objectives through managing the Bid process and ensuring completion of high-quality tenders within the stipulated timeframes. Every win helps us to support and deliver more lifesaving initiatives throughout the country.

You will maintain and develop a bid library, tender pipeline and supporting processes, sharing best practice and learnings from bids which are won and lost whilst also analysing trends from tenders and recommending improvements or change to optimise the number of bids for which we can tender.  

You will be driven and self-motivated with the ability and proven track record in producing high quality and timely tender submissions. A team player with excellent communications and writing skills you will also possess the ability to prioritise, plan and coordinate projects accurately and assess financial risk as an essential part of this role.

Required Knowledge, Skills & Experience

• Experience in managing, writing, or coordinating bids, tenders, proposals, or grants 
• Strong project management skills, with the ability to prioritise work to tight deadlines 
• Ability to work under pressure, working on multiple simultaneous deadlines 
• Understanding of what makes a winning proposal and ability to see a bid through a client’s eyes 
• Research and analytical skills to understand the commercial context of opportunities and how we can add value 
• In-depth knowledge of tender and proposal processes, with knowledge of public sector procurement an advantage 
• Good copywriting skills and attention to detail 
• Excellent spelling and grammar 
• Influencing skills, to help and advise internal partners at each stage of the tender and proposal process 
• Continuous improvement attitude – sharing knowledge and best practice in workshops and training sessions 
• Approachable and personable with an ability to build relationships quickly 

About the Role 

Manage the Bid Management process, ensuring all bid documents meet deadlines and have undergone appropriate levels of scrutiny. Chairing and organising bid kick off meetings with internal stakeholders. You will need to feed the information into the Bid Writer in a timely and organised fashion and ensure all bids are of consistent high quality to meet the customer or commissioner’s expectations.

• You will also, where required, need to lead on writing, creating and preparing expressions of interest, prequalification questionnaires, ITT responses and standalone proposals and presentations working closely with operational/technical specialists within the organisation & ambulance operation to ensure excellence in quality, accuracy and presentation
• Lead on the creation and support bid presentations; including the preparation through to participation of delivery to key decision makers
• Maintain the Bid library working with functions and the operation to collate relevant, up to date supporting information for proposals, ensuring its accuracy and accessibility
• Complete the bid/no bid tool and agree with relevant key stakeholders to ensure any tenders are aligned with both the relevant departments strategy, operational capability e.g. skills, vehicles and capacity

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

The closing date for this vacancy is the 02/10/2024 however, we reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Finance Manager

We are seeking an experienced, qualified accountant to take over and lead the financial management functions at an important charity.

Position: Finance Manager

Location: Reading/Hybrid (weekly office presence required)

Hours: Full-time (part-time available min 3 days a week possible - flexible to be agreed with the CEO)

Contract: Permanent

Salary: Circa £40,000 per annum FTE + pension 6%

Closing date: 20th September 2024

Interview: 27th September 2024

Benefits: 25 days annual leave plus bank holidays (additional day per year of employment, max 5 days), cycle to work scheme, confidential counselling support and welfare days.

About the role:

Working with the CEO, the post-holder will ensure the charity functions effectively and has long-term financial viability and sustainability. The post-holder, in conjunction with the Treasurer, will ensure the Board meets its fiscal responsibilities and all regulatory requirements are complied with.

You will advise, report to, and consult with the CEO on all matters relating to the management of RSG's financial resources and on external factors that may affect its financial situation. You will also prepare, maintain and develop financial policies and procedures, including effective systems of financial control ensuring they are updated as necessary in a timely manner.

Key areas of responsibility include:  

• Lead the annual budget-setting process, liaising with the CEO and relevant managers to produce income, cost and year-end projections that are agreed upon by the Senior Management Team and Board of Trustees.
• Track the financial performance of RSG against the budget every month, providing monthly financial reports, forecasts and commentary to the Trustees and individual reports to service managers.
• Prepare quarterly management accounts to agreed reporting deadlines.
• Lead the production of the RSG’s annual accounts to ensure they are accurate and submitted on time.
• To lead, manage and develop finance staff, including providing support, guidance and training; appraise and manage performance, ensuring the finance team workflow is managed effectively.
• Provide management support and coaching for staff on financial matters as required.
• Ensure that recording of income and expenditure, bank reconciliation, payment of invoices and reclamation of Gift Aid are administered accurately and on time.
• Produce quarterly VAT returns.

About you:

You will have communication skills sufficient to develop strong professional relationships, support the development of the organisation’s reputation and support the management of change. You will have numerical accuracy with attention to detail and be organised, methodical and precise.

Key skills required for this role:

• Recognised accounting qualification (or part qualification) and evidence of personal development in employment (CIMA/ACCA
• Proven experience at a senior level working in a charity accounts environment.
• At least 2 years supervising people in a paid or voluntary capacity.
• Accounting practices and procedures.
• Clear understanding of confidentiality in written material.
• Knowledge of relevant legislation and how it applies to the role.
• Knowledge of HR, recruitment and employment issues.
• Good understanding of relevant IT systems.
• Able to communicate with a wide range of people.
• Advanced user of the use of Xero, Payroll software and Excel.
• Extensive skills in budget and quarterly management accounts preparation.

It is very important that you set out how you meet each of these requirements in your cover letter.

About the organisation:

The employer is a charity in Berkshire that offers comprehensive assistance to refugees, including free legal advice through OISC accredited solicitors, integration support via a drop-in centre, social activities, and a refugee football team. They also engage in advocacy and campaigns for refugee rights. The organization encourages community involvement through fundraising, volunteering, and membership. They have made significant impacts, such as providing extensive casework support and distributing food parcels.

The employer aims to be an equal opportunities employer and welcomes applications from all sections of the community.

You may also have experience in areas such as: Finance, Financial, Finance Manager, Financial Manager, Assistant Finance Manager, Deputy Finance Manager, Junior Finance Manager, Accountant, Accountancy, Management Accountant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Product Marketing Manager
c. Day rate paying up to - £233 PAYE or £270 umbrella
6 months fixed term contract/ Hybrid, 1 day in the office per week/ London

The Talent Set is delighted to be working in partnership with an excellent membership association as they recruit an experienced and proactive Product Marketing Manager to oversee the sales and marketing efforts for their expanding commercial product portfolio. This role involves developing and executing strategies to achieve ambitious growth targets and drive revenue, with regular monitoring and adjustments to plans while effectively leveraging the full marketing mix. We are seeking a candidate who has not only demonstrated success in supporting the development and implementation of commercial marketing strategies in a similar role but also has experience in commercial content creation, including the development of multi-media assets that ensure the organisation's commercial activity and project KPIs are met.

If you have a track record of success in Product Marketing Management, we’d love to hear from you.

Key Responsibilities:

• Monitor and analyse campaign performance data to recommend strategies for customer acquisition and retention, while managing the product marketing budget to maximise ROI and provide regular performance reports.
• Lead the development and execution of results-driven marketing campaigns, focusing on increasing awareness, participation, and revenue generation while meeting corporate and team KPIs. This includes planning, setting objectives, and overseeing tactical delivery with a focus on continuous improvement and budget management.
• Develop and implement a multi-channel sales strategy to support product recruitment, retention, and engagement, ensuring alignment with broader organisational strategies.
• Identify target audiences and use segmentation, targeting, and positioning techniques to create effective customer journeys that drive increased sales. Ensure that product pages across digital platforms are optimised for customer engagement and revenue generation.

Person Specification:

• Proven experience in developing and implementing successful commercial marketing strategies, including content creation, multi-media asset development, and the use of CRM systems for marketing purposes.
• Strong expertise in executing a range of marketing tactics to achieve project KPIs, such as email marketing, advertising, social media, and direct mail, with a solid understanding of GDPR compliance.
• Demonstrated ability to manage commercial email marketing campaigns, including building, testing, monitoring, and adapting strategies to ensure effectiveness.
• Solution-oriented with a commitment to core values, including Equality, Diversity, and Inclusion, and the ability to work efficiently in a fast-paced environment while managing multiple priorities.
•  

The deadline for applications is Monday 9th September 2024.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.

The Development and Advocacy Department are looking to appoint an experienced Philanthropy Manager to join our Philanthropy team on a permanent basis. Reporting to the Senior Philanthropy Manager, in this role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.

The ideal candidate profile for this post will be a team player, with the following credentials:

• An established track record in philanthropy or fundraising for major organisations
• Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
• Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
• A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
• Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
• Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working

A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.

About Us 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
• A variety of social and wellbeing activities and events each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks in the office

Reports to:Deputy Head of Events  

Based: Battersea Park 

Salary:£40,000 -£45,000 (dependent on experience) 

Contract:  Permanent, Full Time 

Work Arrangement:  40 hours per week, Flexible Working Environment 

Role Overview 

Reporting to the Deputy Head of Events, the Senior Events Manager will have a significant role in the Events Team, overseeing the Parks and Corporate team and responsible for managing and delivering a wide range of outdoor events and activities within our parks and open spaces. We have a varied programme of events, often working with stakeholders, and this role involves the full event life cycle, from enquiries, site visits, assessing paperwork through to delivering a successful and safe event.  

We are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team. Someone who prides themselves in providing 5-star customer service and going the extra mile for the client and for each other. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

We are looking for someone who has worked in a comparable role, with previous experience managing outdoor public events, and managing all the associated health and safety paperwork.  The role requires balancing our commercial remit to achieve revenue targets, with maintaining the integrity of our beautiful parks and the needs of our local residents and stakeholders. A successful candidate will be able to manage both very experienced commercial clients’ requirements and provide the extra support less experienced community organisers need.  

Main Duties/Responsibilities:

Venue Management

• Be listed as DPS on certain venues 
• Ensuring smooth venue booking process is in place for the team
• Providing clients with venue availability, quotes, and leading site visits
• Briefing clients on T&Cs for hire and licenses and supporting clients making event applications
• Ensuring all event application paperwork per event is complete and compliant with the requirements of the Event Policy
• Overseeing health & safety procedures; liaising with security personnel and conduct thorough site inspections before, during, and after events
• Working with internal & external contractors to secure the necessary services for each event 
• Collaborating on developing new event opportunities to maximize revenue for the parks and open spaces
• Communicating effectively with internal and external colleagues to ensure all park events and activities are well-coordinated
• Maintaining clear communication with clients to address their needs and work with the site team to fulfill their requests
• Supporting, delivering and attending events / productions as required

Admin and Finance

• Line managing event coordinators and assistants
• Raising invoices and purchase orders for clients, tracking corporate bookings income and expenses, ensuring smooth cash flow, and keeping budget up to date
• Monthly reconciliation of budget to ensure targets are met
• Ensuring all supplier’s paperwork is checked and uploaded to the system
• Raising contracts and agreements, ensuring all aspects of the event are clearly outlined and protected
• Updating the booking system with all confirmed event details, ensuring all details are documented and ensuring efficient scheduling and avoiding conflicts
• Preparing and submitting TEN applications to relevant authorities for events requiring permits in public spaces or with specific restrictions
• Supporting the Head of Events with various larger more complex projects

Event Production

• Supporting the Head of Events and Production Teams with the delivery of events produced by Enable
• Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required

Skills & Experience

• Minimum of 5 years' experience planning and managing events, ensuring a positive client experience
• Minimum of 2 years' experience planning and managing outdoor events, and working with local authorities 
• Management of multiple clients simultaneously, providing confident and patient guidance to clients
• Proficient in a range of office software: Outlook, Excel, Teams
• Possess excellent written and verbal communication skills to interact effectively with clients, staff and senior management
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service
• Ability to work autonomously while readily collaborating with the wider events team
• This role will require schedule flexibility – including late nights, early mornings and weekend work to deliver events
• Personal Licence holder (this can be obtained on joining but required for Premises Licence and TEN applications)

Nice to haves: 

• Drivers Licence 
• Proficiency with Priava, or other diary management software
• Experience with Xero, Sage or other accounting software
• Experience working with event applications and health & safety protocols for parks, outdoor venues, or local authorities 

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Location:  Hybrid working between the Aldgate, London office and home

Do you want to make your mark on a growing digital fundraising portfolio?  Do you have experience in engaging and converting donors across digital and offline channels?  We have recently invested in our acquisition programme and need an exceptional Individual Giving Manager to join the Supporter Giving + Legacies team to optimise our digital fundraising strategy, develop new products and test new propositions and channels.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will develop acquisition strategies and deliver plans predominantly across digital channels, but also look at offline opportunities.  You will create and test new propositions and products for year-round fundraising as well as key moments such as Winter and Spring. You will also develop compelling welcome journeys for new supporters to increase loyalty and mitigate attrition.

You will bring digital expertise alongside classic acquisition skills and show how you work within a test and learn environment.  You will demonstrate a supporter-led and evidence approach that is based on insight.  You’ll be creative and curious, looking internally and external for inspiration and ideas. You’ll also be responsible for budget management and play a pivotal role in delivering ambitious targets in the Supporter Giving and Legacies team.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

ASSISTANT CHARITY SHOP MANAGER

STAPLE TYE, HARLOW

£22,676 PER ANNUM

PERMANENT – FULL TIME AND BANK HOURS AVALIABLE

9AM – 5PM OR BANK

Please note this role will require weekends (Saturday) work in line with the team's rotas and shift patterns.

Do you have a wealth of retail experience and are looking for a new, exciting opportunity to work for a charity and raise funds to support people with complex needs?

About the role

An exciting position has arisen within our busy Staple Tye Shop for an Assistant Manager to join the team. This role will work closely with the Retail Manager to support with the day to day management and running of the store. Some of the key duties include;

deputising in the absence of the Retail Manager to ensure our staff and volunteers deliver an excellent service to our customers!
maximising opportunities to generate shop income to meet and exceed targets.
manage, control and reconciling of cash takings and stock
creating attractive displays with donated items whilst ensuring the shop floor adheres to H&S guidelines

About You

This is a great opportunity for someone who has retail experience and is looking to step into a management role, or someone already in a senior position but looking for a new challenge!

We are looking for an organised, creative individual with good working knowledge of pricing donated items, rotating stock and increasing turnover. The successful candidate will also have excellent effective communication skills and a professional approach when liaising with colleagues, volunteers and members of the public.

About St Elizabeth’s

St Elizabeth’s is situated in 68 acres of Hertfordshire countryside between Harlow and Bishop’s Stortford. We support people with Epilepsy and other complex needs in our Children’s Homes, School, College, Residential Homes with Nursing and Day Centre.

Our benefits:

In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:

- 23 days’ annual leave per annum
- 10% staff discount on items for sale
- Eligible for Blue Light card
- Discounted gym membership
- Employee Recognition Scheme
- Life Assurance
- Recommend a friend payment up to £500!*
- Confidential employee assistance programme
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)

How can you find out more?

To apply, complete an application form and upload an up to date CV on our website. More information about St Elizabeth’s can be found on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline.

Diversity & Inclusion

At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.

Registered Charity 1176777

REF-216 335

Fixed term role covering parental leave from 25 November 2024 until 31 December 2025

Full or part-time

Hybrid - Holloway Road, London and home based

Do you have substantial experience of working with men to support them to address their abusive behaviour and/or with women experiencing domestic abuse and expertise in assessment? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to reduce the harm domestic abuse causes to women, children and families? 

DVIP, a division of Richmond Fellowship, seeks an interim Service Manager for the family court’s team on a fixed term (parental leave) contract. DVIP has pioneered group work with men who use violence in their relationships for 30 years, and we are a RESPECT accredited provider.

The family court’s team comprises of a small in-house team and freelance expert witnesses who undertake assessments of parents in care proceedings. We have an excellent reputation for delivering high quality, robust reports to local authorities to inform safeguarding plans for children subject to the public law outline (PLO).

As Service Manager you’ll provide high quality supervision and proofing to our expert witnesses on their reports. You have experience of giving evidence in care proceedings and supporting others to do so. You will be expected to complete 2-6 expert reports per year, which can include being called to give evidence.

You will manage a budget and be responsible for ensuring payment of our invoices with the support of our administrator. You will also supervise our administrator and in house expert risk assessor and have access to monthly clinical supervision to explore the impact of what is challenging and emotive work.

To join us you must be educated to degree/post graduate level in Social Work, Criminology, and or Psychology. Membership of a professional body like HCPC and or Social Work England is desirable. You will need a minimum of 7 years’ experience working with survivors and perpetrators in treatment settings, a sound knowledge of relevant legislation, policy and research pertaining to safeguarding children with a lived experience of domestic abuse. To be eligible you must meet Practice Direction 25b.

Service is based in Holloway Road London, but there is flexibility to work from home provided service requirements are met. This post can be done either full time, 37.5 hours a week, or part-time.

To apply please visit our website. It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview. 

Closing date: 23rd September 2024, however we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Business and Community Development Manager – Hoot Credit Union

We are looking for a champion for our business with the drive and energy to get our products and services out to as many people as possible. 

Full-time | Permanent | 36 hours per week |£33,000 pa + 6% pension contribution

Closing date: Monday 16 September 11.59pm

We are looking for a champion for our business with the drive and energy to get our products and services out to as many people as possible. As an advocate for making people aware of our social values, you will develop relationships with existing and potential new partners to generate business opportunities, strategic partnerships and collaboration on delivering social value.

Hoot Credit Union is a member-owned financial services co-operative serving the people of Bolton and Bury. Hoot offers savings accounts and affordable loans to its members, and aims to provide products and services aimed at improving the financial well-being of its members.

The Business and Community Development Manager represents Hoot in the community, seeks out new possibilities and explores options which will help generate income to drive our business forward.

The role is based in Bolton but offers flexible working arrangements. Some evening and weekend work will be required.

What are we looking for?

· Excellent communication skills.

· Demonstrable skills in business and community development.

· Influencing skills with a flair for relationship management.

· A commitment to supporting, promoting and demonstrating credit union social values.

Key Dates

Closing date for applications is Monday 16 September 11.59pm. Interviews are expected to take place on 26 September. 

Please do not send a CV

Job Title: Volunteer & Pro Bono OR Manager

Reports to: Head of Professional Services

Contract: Permanent, 80% FTE (4 days per week), hybrid (minimum one day per week in Birmingham Office)

Salary: £32-35k

Benefits: 11% pension contributions, 25 days annual leave (plus Public holidays), additional paid time off between Christmas and New Year, optional compressed 9 day fortnight

Who are we?

The OR Society is a dynamic member-led organisation supporting professional operational researchers across industry and academia. We promote the knowledge, understanding and use of operational research in all areas of life, including industry, business, government, health, and education. The society is a registered charity which does everything from helping OR specialists push the boundaries of the discipline through publications and events to undertaking outreach work aimed at helping everyone from business leaders to schoolchildren find out about the benefits of OR.

Main Purpose of the Role

The Volunteer & Pro Bono OR Manager will lead and drive forward the Pro Bono OR programme. This provides third sector organisations with free operational research (OR) support via volunteer led projects.

Pro Bono OR Responsibilities

Operate the Pro Bono OR scheme:

· Oversee Pro Bono OR projects, including matching volunteers to users and/or projects. Ensure the smooth running of projects, with prompt communication to both volunteers and users. Provide support to volunteers and users and resolve issues as needed.

· Monitor project progress, evaluate outputs and outcomes. Ensure relevant data is collected and stored appropriately. Collect relevant data to prepare an annual report for The OR Society’s Board.

· Maintain a list of Pro Bono OR volunteers and provide support to them, including providing resources, training, and recognition to volunteers.

· Review and maintain the scheme’s processes and procedures.

· With the Steering Group chair, coordinate Pro Bono OR Steering Group meetings, ensuring minutes and meeting papers are prepared and archived.

Grow the impact of the Pro Bono OR scheme:

· Promote Pro Bono OR to potential users and volunteers, including giving presentations and speaking at conferences, writing articles and newsletters, using social media and maintaining webpages.

· Maintain existing relationships and build new relationships with partners in third sector, identifying areas of mutual interest and seeking opportunities for collaboration.

· Identify potential third sector users and be the first point of contact for them.

· Identify potential volunteers and keep them engaged, explore additional ways volunteers can support Pro Bono OR in addition to undertaking projects.

· Maintain a link with the Third Sector Special Interest Group, support them and the member of staff with responsibility for Special Interest Groups where required.

· Oversee the Pro Bono OR webinar programme.

Essential Experience/skills

· Project management experience; exceptional project administration abilities.

· Volunteer management experience.

· Excellent interpersonal and relationship management skills; able to build effective networks and relate to people at all levels.

· Previous experience of the third sector.

· Strong verbal and written communication skills.

· Good strategic planning; able to create a strategic vision and execute it.

· Strong organisational skills.

· Ability to research, collate and summarise facts and views in good English.

· Self-motivated; able to manage time effectively and monitor performance against deadlines and milestones with excellent attention to detail.

· Ability to work well as part of a team, gaining clear commitment and agreement from others both internally and externally.

· Responds flexibly to changing circumstances, demonstrating openness to changing work priorities and deadlines.

· Supports other members of staff when required.

· Knowledge of and ability to use IT, including web conferencing software such as Zoom.

· Prepared to travel around the UK when required.

· A degree in a numerate subject. 

Desirable Person Skills/Competencies

· Understanding of OR and its benefits, an interest in applying OR in the third sector.

· Experience working in the membership sector.

· Hosting and supporting online webinars.

· Confident user of social media.

· Full, clean UK Driving Licence.

Equality and Diversity

The OR Society is committed to inclusivity and representing the diversity of the communities we serve. We therefore welcome applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and we will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

How to apply

The closing date for applications will be 23:30 on 19 September 2024. We reserve the right to close the job advert early should we find a suitable candidate.

Please apply online with your CV and a covering letter outlining how you meet the job description and person specification. Please explain your reasons for applying to work in this role at The OR Society. Both the CV and covering letter should be no more than two sides of A4.

If you have any queries or would like a confidential conversation about the role, please contact Carol McLaughlin, Head of Professional Services, at carol[dot]mclaughlin[at]theorsociety[dot]com

For detailed information on how we process your personal data, please review our privacy policy on our website.

Are you delighted by the idea of working as a Trusts and Foundations Manager for a humanitarian membership organisation? This establishment comprises of some of the UK’s leading humanitarian agencies, providing relief to disaster-affected communities around the world.

This role is a new post which will act as a key part of the organisation’s 2024-2029 strategy to increase funds raised for both appeals and the Secretariat’s core costs. As part of the role, you will be responsible for prospecting, developing engagement, and retaining relationships with trusts and foundations, in line with the charity’s mission and strategy, and core cost fundraising targets. You will lead on strategic development of their trusts and foundations portfolio, further developing and implementing a refreshed focus on both appeal and multi-year core costs income.

To be successful in the role of Trusts and Foundations Manager, you will need: 

• Proven track record of securing five and six-figure donations from trusts and foundations.
• Experience of successfully executing cultivation plans and retaining positive, key relationships with charitable trusts and foundations.
• Proven financial acumen to comfortably evaluate financial information and manage budgets, with strong attention to detail in analysing data to write coherent reports.

Salary: £40,000
Contract: Full-time, 3 year fixed-term contract 
Location: Flexible – London office 2 days/month
Deadline: Rolling basis

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
If enough applications are received the charity reserve the right to end the application period sooner. 
 

A specialist Arts University based in central London is seeking an IT Support Manager for a full-time permanent role. The organisation is a prestigious arts focused University with around 600 students. They have two sites – one being the main teaching campus near Kings Cross, the other an art gallery with some teaching capacity, on the Strand.

The role is paying a starting salary of £50,942 per annum plus an excellent package including a leading pension and 36 days annual leave. The role will be based onsite predominantly at the Kings Cross site – working from home 1 day per week may be considered.

Reporting to the Head of Information Services, Systems & Technology (ISS&T)  and working in a small IT team of around 5 people, this role line manages 1 IT Support Officer and takes the lead on the service delivery aspects of the IT team. This covers frontline user support and managing the daily operations of the IT function. The organisation predominantly deploy Windows devices, but they have an increasing number of MACs so experience of supporting IOS would be an advantage.

The successful candidate will come from an IT Support/Manager background, should have experience managing small teams, and should have a strong user focus and service delivery background. Experience from within the Higher Education, Arts, Charity, or Membership sector would be advantageous for the role. The role will also involve the development of a new asset management tool and leading on a telephony focused project.

The post holder will:

-Manage the Service Desk for both sites and the relationship with the 3rd party providers 
-Monitor and report on existing service to assist in developing the IT & AV Support Service 
-Provide professional and technical leadership and operational management to the IT Helpdesk team with a dotted line to the AV Support team
-Implement service standards and develop common systems and processes based on industry best practice.
-Ensure that the IT & AV Support Service is efficient, effective and can adapt to changing circumstances. 
-Work alongside the Project Manager and IT Operations Manager in the delivery of IT projects 
-Provide technical, project and administrative support to the Head of ISS&T 
-Maintain and administer Active Directory and Entra user and service accounts 
-Maintain licensing for all software products and subscriptions 
-Support the Head of ISS&T with the purchase and invoicing of hardware, software a consumables 
-Manage and maintain IT asset information 
-Ensure documentation and alerts are publicised and maintained on the IT Services Hub 
-Manage increased IT service delivery required to support new and existing students during Welcome Week and the beginning of each new academic year

Candidate requirements:

-Degree level qualification and ITIL qualifications desirable 
-Recent proven experience of leading and developing an effective IT Support team and helpdesk service in a complex environment. Including setting targets, identifying training needs and delivering development plans
-Good technical knowledge of various hardware and software technologies including Windows, desktop PCs, laptops, mobile devices, printers, MFDs, Microsoft OS, Mac OS, Microsoft Active Directory, M365, and Adobe.
-Recent experience in a Service Delivery role with experience of managing, allocating and monitoring IT support tickets, setting KPIs to improve service delivery, managing underperforming teams and suppliers, setting up new services such as staff onboarding, asset management, procurement etc & managing 3rd party suppliers
-Experience or an interest in the higher education, arts or charity sector advantageous

Closing date and interviews: ASAP/rolling.

Please note this is a replacement hire for somebody leaving in November.
Please send your CV for further consideration.

This is a great role for anyone passionate about building inclusive and vibrant communities who also wants to broaden out their fundraising experience to include grant making. MKCF focus on addressing poverty, environmental sustainability and EDI across the communities they serve.

Milton Keynes Community Foundation (MK Community Foundation) is a leading grant-making charity distributing funding where it's needed most in Milton Keynes.  They play a key role as an enabler for the exciting and developing voluntary, community and cultural sector, providing millions of pounds annually in vital grants and property solutions to support healthy and inclusive communities across the city.

MK Community Foundation are part of a global philanthropic movement of independent community foundations operating globally, of which there are 47 in the UK. Per capita, MK Community Foundation is one of the largest community foundations in the country, with endowed funds of circa £20m and a property portfolio worth circa £33m. Collectively, community foundations are the 4th largest funder in the UK and distribute over £100m annually to their local communities.

With support from Philanthropy Directors and wider team of 8 staff, this role will be managing the full life cycle of philanthropy, by raising funds from high-net-worth individuals, families and corporate supporters alongside assessing and making grant award recommendations and monitoring impact. You will be joining a diverse, highly collaborative team and culture that recognizes success comes from the whole team working together - driving their values of ‘Funding Fairness’. The vacancy has come about following internal promotion.

We are looking for a dynamic, personable professional with the ability to build long term relationships with philanthropists, donors, and grant beneficiaries alongside a passion for EDI and community development. Prior experience of fundraising either as a generalist, or in philanthropy/Major Gifts/HNWI or corporate fundraising is required, however with comprehensive support and training provided, this role will also be a fantastic opportunity for fundraisers who are looking to broaden their skills and experience into grant making. A passion for their mission and creating fairer communities is essential.

For further information about the role and organisation, please upload the full appointment brief below. To formally apply, please upload your CV and a 1-2 page cover letter on why you are interested and have the skills and experience via the link in the appointment brief.

Applications will be reviewed and actioned on a rolling basis, so please submit your application as soon as possible.

Closing Date:                                                     16 September 2024

People Beyond Profit Conversations: Rolling

MKCF Interviews:                                              25 & 26 September 2024