Membership manager jobs
Details:
Salary: £22,000 per annum based on 2 days/14 hours per week. (FTE: £55,000 per annum)
Contract: Fixed term contract for three years; starting 1 January 2026 to 31 December 2028. Part time role working 2 days (14 hours) per week.
Open to discuss alternative engagement options.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London.
For this role, we expect someone to come into the office in London at least one day per month, when most of the team is likely to be in. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time
Contractually this role is London-based.
Benefits:
- 25 days pro rata in the first year, increasing to 27.5 days pro rata in the second year of service and 30 days pro rata in the third.
- Matched pension scheme up to 7% of salary
- Family-friendly culture
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Midnight on Sunday 7 December 2025.
Interview dates: Interviews will take place either online over Teams, or in-person at our London office week commencing 15 December 2025 - exact dates TBC
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
It’s unacceptable that where you live or your financial situation impacts the end-of-life care you receive. Too many disadvantaged people and people facing financial hardship can't access the support they need.
This new role will bring strategic direction and thought leadership to our work ensuring that people experiencing socio-economic disadvantage can access high-quality hospice care, when they need it.
We are looking for someone with sound, technical knowledge of the relationship between socio-economic deprivation and health outcomes. Someone with experience working on projects that use evidence and research-based approaches to address health inequity at scale. You will have the skills and expertise to help us work at a system-level to transform practice in hospice care, as well as increase reach.
You’ll be supported by teams across our organisation to ensure Hospice UK collects the data and evidence required to inform our policy work in this area, and help transform hospice practice.
Perhaps you’re working in palliative care already - or you might bring strong health equity expertise from another speciality.
Either way, you’ll become part of a close, 17-strong Programmes Team at Hospice UK. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by midnight on Sunday 7 December 2025
- Your CV. Ideally in Word format.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.)
- A completedequalities monitoring form - available on our website to download.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We have an exciting opportunity to join our team to provide administrative and event delivery support across all event and fundraising activities. This will include a wide range of admin and support tasks pre-event, onsite and post-event for the BOA’s flagship event, BOA Annual Congress, and other educational, social and fundraising events, both face to face and virtual, delivered by the team. In addition, the postholder will be responsible for maintaining comprehensive administration systems across the events and fundraising team, corresponding with members, Stakeholders, delegates, fundraisers etc, using the CRM database, updating event and fundraising content on the BOA website, and supporting content creation for social media.
If you are a proactive individual with drive and enthusiasm looking for a new challenge, have an interest in events and fundraising and would be keen to work for a membership organisation involved in supporting trauma and orthopaedic surgeons and care for orthopaedic patients we would love to hear from you.
About you
- Able to establish good relationships with people at varying levels of seniority, including clinicians, expert advisors from the Council and subcommittees, and external stakeholders and organisations.
- Ready to get stuck in and capable of undertaking multiple tasks or projects at any one time
- Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately
- Comfortable with handling multiple issues and flexibility to adapt if priorities change or opportunities emerge at short notice.
- Proactive and keen to make a difference while appreciating the importance of sound project management and an eye for detail
- Good organisational skills and time management with ability to prioritise and independently work to deadlines
- Strong attention to detail and ability to achieve high standards of work with little supervision.
- Confident learning and using IT and online systems, including CRMs
What we can offer you
- Good team working environment
- 25 days paid holiday + bank holidays and up to 4 Association closure days.
- Enhanced contributory pension scheme & other leave entitlements.
- Employee Assistance Scheme
- Benefits platform.
We are fully committed to equality and diversity and will assess your application based on your experience, skills and suitability to the position only
About us
Around 10 million adults and 12,000 children, have a musculoskeletal condition in the UK today. We are a professional membership organisation and registered charity with the mission of ‘Caring for Patients, Supporting Surgeons’ working with our members to deliver excellence in surgical care and restore pain free mobility.
Our activities include influencing and engagement, professional practice, research and training and education. We have over 5,000 members worldwide, the majority based in the United Kingdom and Ireland. Membership is made up of consultants (active or retired), surgeons in training and staff and associate specialist grades (SAS).
The client requests no contact from agencies or media sales.
Details:
Salary: £22,800 per annum based on 3 days/21 hours per week (FTE: £38,000 per annum)
Contract: Fixed term contract for two years. Part time role working 3 days (21 hours) per week.
Location: The position will be based in Northern Ireland and will have a desk at Northern Ireland Hospice, Belfast. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment.
Hospice UK’s head office is based in London. This role will have full web-based connectivity to the central office, with regular opportunities to engage with the line manager and colleagues via email, face-to-face meetings, video calls, and telephone.
Whilst we work flexibly, because we work with decision makers in Stormont, there will be an expectation that you can travel to Belfast at short notice if required.
There will be occasional travel to London for department and/or organisational wide events, such as our in-person quarterly events.
Benefits:
- 25 days pro rata in the first year, increasing to 27.5 days pro rata in the second year of service and 30 days pro rata in the third.
- Matched pension scheme up to 7% of salary
- Family-friendly culture
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Midnight on Sunday 30 November 2025.
Interview dates: We expect to hold interviews over Teams on Wednesday 10 and Thursday 11 December 2025.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
This exciting new role in our award-winning External Affairs department will work on policy and public affairs in Northern Ireland. You will fight for the hospice sector and people who need their care and support, helping us to create a nation where no one misses out on the care they need at the end of their lives.
This will be our first on-the-ground role in Northern Ireland, providing the post-holder with the opportunity to build our influencing work from the ground up. You will have the chance to build on our work over the last three years and the strong relationships we have with hospices. You will be working closely with our Policy and Public Affairs Manager (Scotland and NI) to expand our impact in Northern Ireland.
Key aspects of this role will include:
- Policy research, development and analysis - keep track of policy and political developments in Stormont, analyse their impact on hospices and people who need palliative care and brief colleagues and hospices on this. We would also expect you to prepare succinct and influential reports, consultation responses and briefings on policy issues for a range of audiences.
- Public affairs and campaigning - plan and deliver public affairs activity to achieve Hospice UK’s strategic aims and react to opportunities to influence the political debate in Northern Ireland, engaging with civil servants, parliamentarians and other external stakeholders in Northern Ireland.
- Develop and maintain effective working relationships with key partners and stakeholders
- Act as a media spokesperson and represent Hospice UK at external events, meetings and conferences
- Build relationships with hospices in Northern Ireland to understand the challenges they face and the context they operate within.
It is essential that you have experience in policy, public affairs, campaigns or a related field in Northern Ireland and a good understanding of policy development and/or parliamentary processes in Northern Ireland.
We would also expect you to have excellent communication, influencing and relationship building skills and an ability to quickly read, understand and respond to complex information.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by midnight on Sunday 30 November 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Sunday 30 November 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Brand Assets Manager - Digital Asset Management
Reference: OCT20254623
Location: Flexible in UK
Contract: 12 months
Hours: Full-Time role for 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
Introduction
We are seeking an experienced Asset Manager to own the transition to a new, user-centred Digital Asset Management (DAM) system, Bynder, at a pivotal moment in our modernisation journey.
Working with the Senior Product Manager for Brand Systems, you'll ensure Bynder evolves to meet user and organisational needs, acting as our central hub for visual brand assets. You'll support data migration, contribute to metadata and tagging strategies, and help improve our current processes to strengthen the Brand & Marketing team's vision and responsibilities.
You'll work closely with our communications teams, as well as colleagues across the organisation in frontline science, membership and fundraising roles. You'll also manage and support relationships with creative and strategic partners to make sure our systems deliver imagery that reflects the breadth of our conservation work and the diversity of the communities we represent for nature.
This is a new role with the opportunity to shape how we look after one of our most important resources, our brand visual identity, and to help colleagues across the organisation make the most of it.
Key Responsibilities:
- Act as the day-to-day product owner for Bynder, configuring permissions and workflows.
- Maintain a simple backlog of user feedback and system developments, prioritising improvements in line with brand and organisational goals.
- Support the configuration and ongoing optimisation of Bynder to meet internal user needs across brand, marketing and communications teams, as well as the wider organisation and creative and commercial partners.
- Develop and implement, and continually improve, metadata schema, tagging conventions and folder structures that reflect brand priorities and user needs.
- Help apply and maintain a curation strategy aligned to our core brand themes and communication needs.
- Help deliver team training on Bynder across brand, marketing and communications, supporting teams to become both fluent users and champions of the new DAM.
- Provide guidance, documentation and onboarding for users across the organisation.
- Act as the first-line system administrator for Bynder during rollout, focusing on permissions, workflows and approval processes in collaboration with colleagues in Digital Data and Technology.
- Collaborate with colleagues in Brand & Marketing, Digital Data and Technology, Information Governance and Equality, Diversity & Inclusion to ensure a smooth transition from the legacy platform to our new technology strategy with deep consideration for our values and behaviours as an organisation.
Essential skills, knowledge and experience:
- Proven experience working with Bynder or other enterprise-level Digital Asset Management systems.
- Experience designing metadata and asset categorisation strategies.
- Strong understanding of asset lifecycle, curation, rights management and taxonomy.
- Understanding of asset value in both strategic and commercial contexts, including how to compete or compare against commercial photo libraries.
- Experience managing transitions or migrations between digital platforms.
- Confident communicator, able to act as the voice of the user, collaborate across teams and translate user needs into platform structure.
- Meticulous attention to detail and strong organisational skills.
- Understanding of branding, content workflows, and the needs of creative or communications teams.
Desirable skills, knowledge and experience:
- Previous experience in brand, marketing, content operations or product ownership, particularly where digital asset management or creative workflow systems were involved.
- Familiarity with onboarding and training content creators or comms staff on digital tools including creating training materials.
- Knowledge of creative file formats (e.g. image, video, design assets) and usage rights.
Additional Information:
- This is a 12 month Fixed-Term, Full-Time role for 37.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Wednesday, 26th November 2025
We are looking to conduct interviews for this position from 8 December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Digital Asset Management (DAM), Brand Asset Management, Creative Operations, Product Owner (PO), Digital Product Management (DPM).
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Job title: Immediate Support and Debrief Manager
Reports to: Head of Bereavement Services
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Immediate Support and Debrief Manager will lead the development, coordination, and delivery of our specialist immediate support service for families, professionals and individuals affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing immediate support service delivered across Wales and the expansion phases across England. You will manage a team of fifteen individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Children and Young People Service Manager and the Therapies Assessor and Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
Service:
- To manage the bereavement service including the operational delivery of immediate support and debriefs, ensuring the service is delivered consistently, responsively and to a high standard
- To oversee the database of 2wish Champions within hospitals and police forces across Wales and the two phases of England
- Lead upon, develop and maintain safeguarding practices and procedures in line with national guidelines and attend the bi-monthly internal Safeguarding Committee meetings.
- To oversee the delivery and develop training delivered to professional partners
- Oversee and manage a database of stakeholder contacts and families ensuring that Data Protection legislation and GDPR guidelines are implemented and adhered to
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- Attend bereavement forums and other relevant meetings as required by, or in place of, the Head of Bereavement Services
- To be able to provide outstanding immediate emotional support and advice to families and those we support as required
Management:
- To lead, motivate and line manage the immediate support team responsible for delivering our immediate support and debrief service
- Manage a diverse team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Immediate Support Coordinators
- To carry out monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 21st November 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.
Key Responsibilities
Communications:
· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.
· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.
· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.
· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.
· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
· Produce compelling newsletters and an Annual Report.
· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.
· Uphold and showcase the IPWSO mission and brand.
· Help oversee the production and design of a range of educational resources for families and professionals.
· Oversee copywriting and proofreading within IPWSO.
· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
Engagement:
· Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee. The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.
· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.
· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.
· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.
· Work with the Project and Operations Manager on our Educational Outreach programmes. Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).
How to Apply
Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.
The closing date for the receipt of applications is November 30th at 5pm UK time. The start date envisaged for the Communications & Engagement Officer is 5th January 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Public Affairs Manager
Reports to: Head of Policy and Campaigns
Location: Hybrid & Borough High Street, London SE1 (2 days a week in the office)
Salary: £46,000
Contract: 18 months (with potential for extension)
Hours: 35 hrs per week.
About the role
We’re looking for a resourceful, experienced public affairs manager to join our dedicated team working to bringjustice, meaningful recognition and lasting health improvements to a community that has suffered as a result of the biggest treatment scandal in NHS history.
This is a rare opportunity to work for an organisation with a high profile within the political and health policy landscape with a 50-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives.
Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.
Although significant progress has been made, there’s a lot more to do. Maintaining political pressure and keeping this issue in the public eye are essential to ensure our members receive the support and recognition they deserve. As public affairs manager you will bring energy, contacts, knowledge and ideas to strengthen and broaden engagement with MPs, peers and decision-makers.
In addition to our infected blood work, you will support other projects, including challenging gender inequality in accessing treatment and care and ensuring that people living with rare bleeding disorders have access to the latest cutting edge technologies.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
Key Responsibilities:
- Develop our public affairs strategy to forward the policy goals of THS
- Translate the governmenthealth strategy and communicate its impact on the bleeding disorders community.
- Support the APPG on Haemophilia and Contaminated Blood, acting in capacity as THS secretariat to the group
- Develop and maintain relationships with MPs, peers and other health policy stakeholders. Recognising and creating opportunities to promote the work and strategies of THS and raise issues in the houses
- Working closely with the team to lead on the legislative changes which would impact on the infected blood community
- Represent the interests of THS and its policies at parliamentary events and relevant stakeholder groups
- Represent THS in areas such as the life sciences,access to treatment and care in the UK
·Track relevant activity in Westminster and provide relevant updates to colleagues
- Work alongside communications team to produce updates on public affairs activities.
Person Specification
Experience, qualifications
Essential qualities, skills and experience
·Evidenced experience of working within the public affairs environment in the UK
·A demonstrated understanding of the challenges in health, disability and work policy
·Ability to recognise and create opportunities within the political environment to represent the views and needs of THS and its members.
Experience of developing and implementing campaigns with demonstratable outcomes.
·Ability to prepare and manage the production of policy papers, briefings, submissions, speeches and reports
- Experience of organising and supporting parliamentary events
- Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
- Ability to work in a team as well as to use individual initiative and judgement.
Desirable qualities, skills and experience
- An understanding of long-term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising
- An understanding of the rare disease and specialised commissioning environment
- Experience of working for a third sector organisation.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all
·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.
·A highly motivated, supportive and collaborative team worker.
·Values-driven with a proven commitment to social inclusion and equal opportunities.
Other requirements
- Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.
What we offer:
Competitive Salary
Generous Pension Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years Well located office very close to Borough Market.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
As the Therapeutic Team Manager, you will oversee the qualified and non-qualified therapeutic staff working across multiple teams.
We provide group trauma recovery, facilitated by Adult Therapeutic Practitioners, domestic abuse education, Children Therapeutic Practitioners, and specialist Counsellors. These offerings help people who have experienced trauma, like domestic abuse, to recover. We use a survivor-informed, peer-led model for self-advocacy, empowerment, and independence to help people through a person-centered approach.
As Team Manager, you will play a pivotal role in fostering a psychologically safe and supportive environment for staff working in emotionally demanding roles. You will lead with empathy and integrity, ensuring team members feel heard, valued, and empowered to raise concerns without fear. Through regular supervision, reflective practice, and wellbeing initiatives, you will promote resilience and mental health, enabling staff to deliver high-quality, trauma-informed support to survivors of domestic abuse.
You will support teams to deliver consistently excellent support to people using our services, ensuring contract compliance, and drive continuous improvement and innovation in a changing landscape.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
To provide leadership, direction and support to practitioners including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high-risk service users.
On a day-to-day basis oversee the performance of practitioners and Senior Practitioners, acting as the main point of contact for the staff.
To line manage the Senior Practitioners and Counsellors, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
To continue the development of practitioners and counsellors into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist therapeutic roles.
Additionally, to support the MARAC process and wider information sharing with statutory partners.
Ensure the services work to applicable accreditations and professional standards.
To promote a culture of engagement, improvement and best practice within the therapeutic teams, to deliver a high quality and accessible service.
To develop and maintain a culture and systems that promote trauma informed practice and equality within the therapeutic team, valuing diversity and offering empathy to victims of abuse, people who cause harm and violence.
To lead on reporting outcomes linked to the therapeutic team and the support of people using services.
Carefully monitor and evaluate the performance of the therapeutic team, with a focus on quality assurance.
Proactively build relationships with the wider statutory and voluntary partners across FearFree services, with a focus on supporting high risk adult victims of domestic abuse.
Actively network across the operating area to build the charity’s reputation and harness support for the organisation.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £37,800 - £38,500 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 5pm on 26th November 2025.
Interviews to be held on 2nd December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
You’ll join Marie Curie’s Assurance & Compliance team - a collaborative and proactive group supporting the charity’s commitment to high standards, effective governance, and operational resilience. The team works across the organisation to identify risks, strengthen compliance frameworks, and ensure Marie Curie can continue to provide outstanding care and support, whatever challenges arise.
As Senior Compliance Manager, you will be our expert leading on development and enhancement of frameworks, policies, and guidance that strengthen Marie Curie’s ability to prepare for and respond to incidents, crises, and disruptions. You’ll provide expert advice, coordinate responses, and build organisational capability to ensure continuity of services - helping safeguard the charity’s people, operations, and reputation.
What you will do:
- Lead and develop Marie Curie’s corporate resilience, crisis, and business continuity frameworks.
- Advise senior leaders and stakeholders on incident management, recovery planning, and risk mitigation.
- Coordinate responses to incidents, crises, and complaints, ensuring alignment with policy and best practice.
- Develop and maintain insurance arrangements and claims handling processes.
- Oversee business continuity and recovery plans, ensuring they remain relevant and effective.
- Monitor and report on resilience and compliance performance, identifying insights and areas for improvement.
- Contribute to continuous learning by capturing lessons from incidents and sharing best practices across the organisation.
- Deliver training and exercises to build organisational preparedness.
Key Criteria:
- Substantial experience developing and managing corporate resilience, business continuity, or crisis management in a large or complex organisation.
- Qualification in Business Continuity Management (e.g., ISO 22301, CBCI) or other relevant certification.
- Knowledge of insurance, claims handling, risk management processes.
- Proven success in managing incidents effectively.
- Strong communication skills, with the ability to influence at senior levels and engage with diverse stakeholders.
- Comfort working in situations where priorities may shift and challenges arise, with a focus on finding solutions and maintaining progress.
- Excellent analytical, organisational, and report-writing skills.
Please see the full job description (attachement).
Meeting every requirement isn’t essential. If you are excited about this role and believe you can make an impact, we’d love to hear from you!
Additional Information
Application & Interview Process
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As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
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Close date for applications: 19 Nov 2025.
Salary: £45,000-50,000 per annum
Contract: Permanent, full-time (35h per week)
Based: Home-based. You will work remotely with occasional travel across the UK as required.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
We’re looking for a highly organised administrator to support our global and membership activity. With responsibility for organising events, meetings and supporting senior staff, you’ll have initiative, great attention to detail and the ability to juggle a varied workload, often to tight deadlines.
As the Global Administrator, you’ll play a key role in delivering our international strategy, supporting global engagement, and helping our growing global membership community thrive. You’ll work with colleagues across the College and external partners worldwide to ensure smooth delivery of our global events, travel, and partner liaison activities.
What you’ll do
- Lead the organisation and coordination of the RCR’s global events and activities.
- Arrange travel, accommodation and logistics for senior staff and elected Officers.
- Prepare briefings, itineraries and event materials for global meetings and conferences.
- Act as a liaison point for international partners, maintaining positive and professional relationships.
- Coordinate meetings, networking events and follow-up actions with global stakeholders.
- Support the wider Membership Team on recruitment and retention initiatives.
- Maintain accurate records, databases and website information.
What you’ll need
- Excellent organisational skills with the ability to prioritise, multitask and meet deadlines.
- Strong written and verbal communication skills, with excellent attention to detail.
- Confidence liaising with a range of internal and external stakeholders.
- Calm, adaptable and proactive approach to problem-solving.
- Willingness to travel overseas occasionally as part of global event support.
- Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues is helpful, but not essential if you meet other requirements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are seeking a Senior Trusts and Foundations Manager to manage vital supporter partnerships to further our shared goal to end hunger worldwide. The successful candidate will work closely with the Head of Philanthropy to shape the Trusts and Foundations strategy and deliver ambitious income targets. They will be responsible for managing a portfolio of existing Trusts and Foundations partnerships, and also play a pivotal role in developing the fundraising stream.
The right candidate will be a self-starter who is highly motivated and passionate about ending world hunger. They must bring significant experience of identifying and developing new partnerships, securing high value gifts, and ongoing partnership management. They will excel at supporter stewardship and building meaningful, mutually beneficial partnerships that meet shared goals. A creative thinker, with excellent written and verbal communications skills, their ownership of the Trust and Foundation pipeline will take the channel from strength to strength.
We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 10-Dec-2025 23:30 Planned date to begin interviews: w/c 15th December 2025.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Please note, internally this role is titled "PR Specialist"
This is an exciting time to be at Battersea as we seek to scale up and deliver new services and partnerships that will help us in our mission to help more dogs and cats, creating lasting change for animals and those who care for them, wherever they are.
The PR team plays a key part in telling Battersea’s story, shifting public attitudes, and generating support. Our work is crucial in helping Battersea build visibility, awareness and relevance to new and existing audiences and grow support for our work and strategic aims.
We are looking for a proactive, motivated and collaborative PR Specialist (Senior Officer) to help us drive visibility, affinity, and relevance amongst new and existing audiences through a range of PR activity. A key focus of this role will be leading on the delivery of engaging and impactful PR activity with third parties including corporate partners and other organisations in our sector. The postholder will be responsible for identifying PR opportunities that help us emotionally connect, resonate and inspire audiences. This will include building meaningful partnerships and devising and delivering successful PR stories, events and campaigns across a diverse range of media to increase awareness and support in line with our Global Programmes, Our Voice (campaigning) and Income Generation strategies.
The PR Specialist will work closely with their PR team colleagues to deliver a public relations strategy in line with Battersea’s strategic objectives in the UK and internationally. They will also regularly work with colleagues across the Marketing & Communications directorate, including providing support for integrated campaigns, such as our brand platform ‘We’re all in for them’.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 30th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round interview and written task (virtual): 10th December 2025
Second round interview (in person): 17th December 2025
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Join us to help shaping Samaritans to be fit for the future.
We’re looking for a passionate leader to join our team to drive the development and implementation of our strategic workforce plan and organisational design across our staff and volunteer teams.
Contract
- £50,000-£55,000 per annum plus benefits
- Full time (35hrs per week)
- Fixed Term Contract (24 months)
- Hybrid working with link to Ewell office
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Develop and lead a comprehensive workforce plan for staff and volunteers.
- Align workforce planning with organisational strategy to reduce skills gaps and improve efficiency.
- Collaborate with senior leaders and cross-functional teams to integrate strategic and operational plans.
- Bring external insights and trends to inform future-focused workforce decisions.
- Use data and analytics to support scenario modelling and strategic decision-making.
What you’ll bring
- CIPD Level 7 or equivalent experience.
- Proven experience in strategic workforce planning and organisational design in complex settings.
- Background in the charity or not-for-profit sector.
- Strong relationship-building, consulting, and facilitation skills.
- Solid understanding of UK employment law.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Friday 21 November
Interviews: w/c 1 December
The client requests no contact from agencies or media sales.
This is a key role within our team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.
We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.




