Membership marketing engagement officer jobs

• Are you ready to kickstart your marketing career in a role where every task helps make education more accessible?
• Do you enjoy bringing ideas to life through creative content and campaigns?
• Are you looking for a varied, supportive role in a friendly, remote-first team?

Then this could be the role for you.

Learning on Screen is looking for a proactive and enthusiastic Marketing Assistant to join our team. This entry-level role is ideal for someone looking to build hands-on experience across digital marketing, events, and communications, while supporting the promotion of our products, services, and partnerships. You will work closely with our Head of Marketing & Sales and Business Development Officer to help drive awareness, engagement and income generation—through campaigns, content, events, and CRM activity.

What you will be doing

• Supporting the delivery of marketing campaigns that promote our services and drive revenue
• Helping manage content across platforms, from LinkedIn posts to website updates
• Assisting with the planning and delivery of online events and webinars
• Updating our CRM, supporting lead generation, and preparing basic performance reports
• Coordinating marketing materials and tracking assets and deadlines
• Contributing to market research and keeping up with developments in the education sector

What we are looking for

• A qualification or relevant experience in marketing, communications, or a related field
• Great organisation and time management skills
• Excellent written communication and attention to detail
• A team player who’s eager to learn, take initiative, and grow
• Some experience with content, digital platforms, or event coordination (even through volunteering, coursework or internships)

You will be part of a small, supportive team working to make a big impact. If you are looking for a role where you can learn by doing and grow your skills in a creative, flexible environment—we would love to hear from you.

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

Fundraising Officer – North of England

Job description

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

• Are you energised by hitting targets and building lasting partnerships?
• Do you love turning ideas into income and conversations into opportunities?
• Are you ready to make a meaningful difference through business development in the education and charity sectors?

Then this could be the role for you.

We are looking for a Business Development Officer to help drive the growth of Learning on Screen—the UK’s leading charity for moving image in post 16 education. This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation. You will play a key role in helping us diversify income by generating revenue through B2B sales, partnerships, and sponsorships.

What you will be doing

• Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
• Researching, identifying, and converting new leads across the education sector
• Supporting the development of sponsorship and partnership opportunities with external funders and collaborators
• Building and maintaining strong stakeholder relationships to maximise value and engagement
• Creating compelling proposals and marketing materials to support income-generating initiatives

What we are looking for

• Experience in B2B sales, partnership development, or fundraising (ideally in the non-profit or education sectors)
• A confident communicator with excellent writing and presentation skills
• Someone who is proactive, target-driven, and able to manage multiple priorities
• A collaborative mindset and the ability to engage with a wide range of stakeholders
• Strong data awareness, able to monitor performance and spot opportunities

This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

Are you passionate about improving healthcare services and delivering exceptional customer support? Do you thrive in a role where your work directly contributes to better patient outcomes? If so, we have the perfect opportunity for you.

The Royal College of Radiologists (RCR) are seeking a dynamic Provider Engagement Officer to join our Quality Improvement Unit. This team supports imaging services across the UK in achieving the Quality Standard for Imaging (QSI) a benchmark for safe, effective, and patient-centred care. As our Customer Success

Officer this role is your opportunity to make a tangible impact on the quality of imaging services across the UK, while working alongside passionate professionals committed to raising the bar in patient care

What You’ll Do

• Welcome and support providers on their QSI journey via our QSI Hub.
• Deliver engaging webinars and onboarding processes.
• Build strong relationships with imaging services and ensure they have access to the resources they need.
• Develop and use customer engagement metrics to identify opportunities for improvement.
• Promote success stories and the benefits of the QSI scheme through various communication channels.
• Collaborate with internal teams to enhance our CRM system and customer experience.

What you’ll need:

• Experienced in customer-facing roles, ideally in customer success or account management.
• Experience of producing written work of a high standard suitable for dissemination to external audiences, e.g. formal reports.
• Skilled in communication, problem-solving, and CRM systems.
• Passionate about quality improvement and making a difference in healthcare.
• Able to manage multiple priorities and work independently.Strong communication and interpersonal skills.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

To develop and oversee Battersea’s brand, and integrated brand and marketing activity, to deliver against brand and organisational objectives and maximise the vital role of brand in Battersea’s next chapter.

Overall Objectives

• Working closely with the Head of Brand and Creative, develop and oversee brand, and integrated brand and marketing campaign activity, to build brand health, grow awareness of our widening work and support organisational objectives.
• Support the development and implementation of a comprehensive brand and brand marketing strategy and delivery of plans and activities in support. As part of this, oversee successful brand campaign planning and delivery, brand platform integration and rollout, and strategic brand development in relation to new areas of our organisational strategy.
• Strategically partner with Senior Managers across Battersea to lead the team in developing appropriate marketing strategies and plans, including supporting strategic work with Income Generation, Our Voice and Global Programmes.
• Drive excellence in marketing planning and use of resources so activities and investment are optimised in line with latest insight and learnings, including oversight of econometrics modelling.
• Lead and develop the team, and foster strong working relationships across Battersea and with external suppliers, to promote a culture where creativity and marketing excellence and effectiveness flourish.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 27th June 2025
Interview date(s): TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Contract Type: Part-time (4 days per week – 0.8 FTE)

Salary: £30,000 FTE (pro rata for 0.8 = £24,000 per annum)

Location: Hybrid; Tues – Thurs in the NYJO office

Reports to: Marketing & Communications Manager and Head of Fundraising, with collaboration across the team

Application Deadline:  25th July 2025 

Start Date:  Mid August 2025 

Job Purpose:

This is a dynamic and developmental role designed for a candidate with at least 1 years' experience in fundraising or marketing within an arts or charitable organisation. The role is split evenly across fundraising and marketing and communications and will contribute directly to NYJO’s growth and sustainability by supporting our external affairs through income generation, audience engagement, and public profile. 

We are looking for a confident, creative and self-motivated individual who can manage their workload independently, communicate effectively with donors and audiences, and is excited to grow their skills in both fundraising and communications within a fast-moving, ambitious organisation.

Key Responsibilities:

Fundraising (2 days per week)

Trusts, Foundations and Statutory Funding

• Conduct research and develop profiles on prospective trusts and statutory funders

• Draft briefing notes and maintain an up-to-date prospect pipeline

• Support grant administration: acknowledgements, processing, and internal logging

• Assist with preparation of Arts Council England reporting

• Draft small trust applications (up to £10k) with guidance from Head of Fundraising

• Help gather content, data and evidence to support medium/large bid development

• Lead the collation and drafting of funder reports  

Individual Giving & Membership

• Administer NYJO’s membership scheme (renewals, fulfilment, member queries)

• Draft and distribute the Members’ newsletter, both digital and physical

• Organise cultivation events, manage RSVPs, support logistics and attend events

• Maintain donor records on our CRM Beacon in line with GDPR policies  

• Support campaign delivery for fundraising initiatives (e.g. NYJO 60th, Big Give)

Development Support

• Coordinate fundraising proposals including content collation, layout and visuals

• Support the creation of fundraising collateral including impact case studies

• Contribute to donor communications and stewardship activity

• Assist with other tasks as required by the Head of Fundraising

  

Marketing & Communications (2 days per week) 

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events, and support with broader website updates and coordination with developers/designers  

• Create compelling visual and written content aligned with NYJO’s brand identity

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events 

• Create compelling visual and written content aligned with NYJO’s brand identity 

• Help coordinate campaign delivery across channels for performances, education work, and fundraising 

• Assist with audience segmentation and analysis to refine communication strategies 

• Contribute to PR and media liaison efforts 

• Support planning and delivery of marketing campaigns for tours, digital events and initiatives 

• Contribute to internal reporting on audience engagement and digital analytics 

Additional Responsibilities: 

In addition to the core fundraising and marketing duties, this role will take on several cross-functional and practical responsibilities that support NYJO’s operations and visibility: 

• Provide light office management support, including liaising with suppliers, managing equipment (e.g., printers, scanners), and maintaining internal digital systems 

• Carry out other ad hoc tasks as required in support of NYJO’s small, collaborative team environment 

Person Specification: 

Essential 

• Minimum 1 year experience in a fundraising and marketing role within an arts or charity setting 

• Excellent written and verbal communication skills 

• Strong organisational and administrative skills, able to manage competing priorities 

• Confident working independently and proactively 

• Experience with content creation for social media and email platforms 

• Comfortable using CRM systems and digital tools (e.g. Beacon, Mailchimp, Canva, CMS) 

• Strong attention to detail, especially in writing and data entry 

• Enthusiastic about music, youth arts and social impact 

Desirable 

• Experience writing or supporting funding applications 

• Understanding of GDPR and data protection 

• Familiarity with arts sector fundraising or communications (e.g. ACE reporting, donor events) 

• Graphic design or video editing skills 

• Experience using analytics tools (Google Analytics, social platform insights) 

  

Working at NYJO: 

• 4-day working week (0.8 FTE) 

• Hybrid working environment with some flexibility 

• Occasional evening/weekend event support with Time Off In Lieu (TOIL) 

• Opportunities for professional development and training 

• Creative and collaborative working culture 

  

How to Apply: 

To apply, please submit: 

• A CV (no more than 2 pages) 

• A cover letter explaining your interest and how your experience matches the role 

Have you got the tenacity and talent to shape and execute the eoa’s digital marketing strategy to drive higher and more meaningful engagement with our target audiences?

Do you enjoy persistently looking for ways to improve performance and drive best practice to optimise audience experiences and create amazing engagement results?

As our Digital Marketing Lead you will be responsible for all digital channels including website, socials and email marketing campaigns ensuring they are aligned with and support the eoa’s strategic and operational goals.

You will also collaborate across teams sourcing and contributing content, supporting cross channel campaigns and aligning and optimising our digital activities.  This will include managing and maintaining the eoa website, ensuring it has engaging, compliant and up to date content that is optimised to deliver a seamless user experience through intuitive, accessible navigation and engaging content that meets the evolving needs of our users.

This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.

This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.

Join us on this exciting journey where your expertise will contribute to growing an economy that puts people at the heart of business.

Role Summary

Contract: Permanent

Hours: Full time, 37.5 hours per week

Location: eoa HQ (Brough) Mon - Wed, WFH Tur - Fri. Occasional UK-wide travel

Annual leave: 30 days (plus Bank Holidays)

Pension: up to 7% (matched against your own contribution) after 1 year's service

Reports to: Strategic Communications and Public Affairs Manager

Management: none

Key responsibilities

Email Marketing

• Plan and execute targeted, data-driven email marketing campaigns aligned with the eoa’s business calendar and goals, using segmentation, A/B testing, and marketing automation tools.
• Optimise email performance and reach through continuous testing, tracking, and refinement, ensuring compliance with industry best practices.
• Report campaign outcomes and performance insights regularly to stakeholders to inform future strategies

Website Management

• Manage and maintain the eoa website, ensuring timely, relevant, and SEO-optimised content through collaboration with content creators.
• Monitor analytics and user behaviour to enhance navigation, performance, and overall user experience.
• Ensure website compliance with accessibility, GDPR, and brand guidelines, coordinating with all stakeholders as needed.

Digital Strategy and Analytics

• Align and optimise digital activity across all our digital channels (website, membership community platform, and social channels) with eoa goals, collaborating across teams and supporting cross-channel campaigns.
• Monitor performance and trends, reporting on KPIs and providing insights for improvement, while staying current with best practices.

Success in this role

Success in this role means developing and delivering an effective email marketing strategy that drives higher engagement and reach with our target audiences, while also ensuring our website and digital channels offer a co-ordinated seamless user experience. This includes creating intuitive, accessible navigation and maintaining clear, engaging, and relevant content that meets the evolving needs of our users.

Key outcomes for the role

• High-Quality Content: Creation of compelling and visually appealing email templates and campaigns.
• Campaign Performance Optimisation: Continuous improvement of campaign performance through A/B testing and data-driven insights
• Audience Engagement: Increased engagement rates, including open rates, click-through rates, and conversion rates, increase in email subscribers, reduction in unsubscribe rates
• Seamless and inclusive user experience (UX): Ease of navigation (low bounce rates, high click-throughs), mobile responsiveness (consistent performance across devices), and accessibility compliance (WCAG standards and accessibility audits).
• High-quality, user focussed content experience: Content relevance and engagement (time on page, scroll depth, user feedback), clarity of messaging (user comprehension testing, bounce rates), and content freshness (frequency of updates, return visit metrics).
• SEO (Search Engine Optimization): Keyword Optimisation: Use of relevant keywords to improve search engine rankings.  Meta Tags: Proper use of meta tags, titles, and descriptions.  Alt Text: Use of alt text for images to improve accessibility and SEO.

About you

• Proven experience in successful email campaign marketing and website management.
• A high degree of experience using design tools including Canva and Adobe and managing relationships with agencies.
• Strong knowledge of CRM and marketing automation platforms such as iMIS.
• Experienced in using a mailing platform such as Mailchimp or HubSpot.
• Competence in Google Analytics and SEO best practices.
• Excellent writing, proofreading, and digital content creation skills including Canva and Adobe.
• Managing, coordinating or supporting communications or marketing campaigns and projects from start to end. 
• Strong analytical skills and experience with web analytics tools to translate insights into actionable strategies.
• Adept at working independently and collaboratively within a small team.
• Experience working with membership organisations or charities.
• Familiarity with employee ownership or purpose-driven business sectors.
• Organised, with strong time and project management skills.

The eoa commits to recruiting from a diverse range of backgrounds and welcome applications from under-represented groups. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people. We recruit on both skills and fit with the values of the eoa as a purpose-driven organisation. 

We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.

Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.

We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.

In this pivotal role, you’ll:

• Enhance member satisfaction and engagement through strategic communication and outreach.
• Coordinate a diverse and profitable CPD programme, including our annual conference.
• Drive membership growth and diversification, with a focus on inclusion and innovation.
• Support and celebrate our vibrant volunteer network.
• Work flexibly from home, with a supportive and collaborative team.

Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.

�� Apply by: Sunday 20 July 2025
�� Interviews: Week commencing 4 August 2025
�� Location: Remote (UK-based)
�� Salary: £30,000 per annum (pro-rata if part-time)

About the role

The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.

The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.

This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.

Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.

This role is open to consultants and secondments will be considered for the right candidate.

Please note this is a Fixed Term Maternity Cover role.

What you would be doing

• Strategic Management and Leadership
• Staff Management
• Financial Management
• Service Development and Delivery
• Health and Safety Management
• Ethical and Environmental Management
• Other duties, broadly in line with above key responsibilities

What we are looking for

• Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
• Experience of managing multiple budgets
• Successfully building partnerships for the benefit or the reputation of an organisation
• Experience of working effectively in student or membership led environment
• A working knowledge of membership-led activities
• Ability to work in a complex environment with the skills to develop productive
  relationships with a range of stakeholders

Please see Job Description and Person Specification for full list of duties and responsibilities.

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page. Please see link on College website.

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team (email on application site).

Closing date: 29 June 2025

Interviews expected to take place week commencing 7th July 2025.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

Job Title: Digital Communications Officer

Responsible to: Senior Communications & Engagement Manager

Salary: £30,000 per annum

Location: Head Office, 5 Trinity Street, London, SE1 1DB

Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)

The package also includes:

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period

• Season Ticket Loan

About USPG

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:

• Oversee the day-to-day running of our website and social media channels.

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.  

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch. 

Prospectus is delighted to be partnering with the our client in their search for a Membership & Engagement Development Manager. This is a full-time, permanent position, with hybrid arrangement from the the institute's Head Office in Leicester.
 
This leadership role will see you manage a small team to drive member recruitment and retention across the UK and beyond. You’ll lead sales and engagement strategies, working with senior stakeholders to align the organisation's services with member needs and its charitable mission.
 
A confident and target-driven professional, you’ll bring proven experience in team leadership, stakeholder engagement, and membership growth. You’ll be a strategic thinker and natural leader, able to build strong relationships and deliver impactful results. A good understanding of sales cycles, market analysis, and delivering strategic plans is essential. Experience managing budgets and operating processes, as well as supporting membership growth in a complex organisation, will also be highly valued.
 
In order to apply please, submit your CV in the first instance. If you have any questions or would like further information about this opportunity please contact Steven Fraser at Prospectus.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

About their organisation

This role sits within their wider marketing team. Its specific focus is to develop and deliver marketing campaigns that promote their commercial activities to both business and customer stakeholders with the ultimate objective of boosting revenue and engagement.
 
Our client is a dynamic contemporary arts centre and independent charity based in Birmingham. Its mission is to make art an important part of people's lives.
 
They deliver

• extensive venue hire business, including conferences and meetings
• catering offer, including venue hire hospitality
• Shop and retail offer

This role will work closely with all of the individual commercial teams and the wider marketing team to support the delivery of sales targets and positive profile that ultimately benefit the charity.
 
Principal Purpose of Post

You’ll deliver dynamic, multi-channel marketing campaigns that shine a spotlight on their commercial offer – captivating both corporate clients and everyday visitors. Your work will directly boost engagement, revenue, and, ultimately support their wider charitable mission.  
 
This role sits at the heart of their Marketing Team, with strong ties to their commercial teams across catering, retail and venue hire.

• To measurably increase profile, awareness and engagement relating to their commercial activities (Business to Business, B2B) and Business to Consumer, B2C)
• To initiate and deliver comprehensive digital and offline marketing campaigns and tactics in line with their Business Plan and strategic priorities

 
Key Responsibilities 

GENERAL MARKETING
To work closely with the Head of Marketing and Head of Trading and relevant teams to:

• Contribute to the development and delivery of their commercial marketing plans, aligning with their wider marketing activities and brand guidelines
• Define and segment target audiences – both business and customers – and reach them through the most effective marketing channels 
• Work proactively with their artistic team to identify opportunities for commercial activities that add value to customer experience, flagging these for consideration by the commercial teams and devising/delivering related B2C campaigns to drive return on investment (ROI)
• Develop their commercial Customer Relationship Management (CRM) system and leverage customer behaviour insights to drive loyalty, repeat visits, and meaningful engagement. 
• Analysing CRM data, particularly in relation to booking behaviours, to capitalise on opportunities to support client loyalty, retention and repeat bookings (including memberships)
• Develop high quality digital/offline assets to support the full client/booking journey
• Monitor key metrics – socials engagement, footfall, new leads, repeat bookings and conversion - and adapt strategies to maximise impact. 
• To work with external suppliers e.g. printers, mailing houses, designers and advertisers to secure and fulfil high quality opportunities at competitive rates (small-scale design work may be required)
• To assist in the smooth running of the department, adhering to agreed financial and administrative systems and budgets.

PROMOTING THEIR VENUE HIRE OFFER

• Champion them as a premium venue for conferences, meetings and creative event hires. 
• Create compelling content for B2B promotion of their venue hire offer, prioritising meetings and conferencing. These may include activities such as
• Developing regular targeted B2B marketing campaigns via email marketing, LinkedIn content, case studies and print in close liaison with the commercial hires team and measuring effectiveness through ROI and related analytics
• Keeping their venue hire web content fresh, engaging and up to date, including putting hire events live and keeping food menus and venue hire packages up to date. 
• Maintain their presence across relevant venue hire listings, directories and event platforms

CATERING AND RETAIL

• Devise and deliver comprehensive and compelling on-site and digital marketing campaigns to support targeted B2C promotion of their catering and retail offer, driving engagement and sales to support key operational periods (such as school holidays) and measuring effectiveness through ROI and related analytics. These activities may include
• Sourcing and producing high quality signage/point of sale display, seasonal menu designs, promotional print, direct mail in line with their brand guidelines
• Tailoring marketing assets to enhance customer experience of their catering and retail offer, recognising the different motivations of each customer segment
• Ensure the  Food & Drink and Retail sections of their website are always looking their best and showcasing what’s new in an appealing way.  
• Engaging with local influencers, community groups and potential promotional partners to enhance reach and credibility   

Person Specification
Essential 

• A creative, organised and data-savvy marketer with experience running integrated campaigns
• Understanding of both B2B and B2C marketing landscapes and can pivot between them with ease.
• Experience of B2B marketing, particularly in promoting services to corporate or professional audiences
• Experience of developing and delivering B2C marketing campaigns, ideally within hospitality, retail, or cultural sectors
• Knowledge and experience of CRM systems
• Knowledge and experience of design packages, ideally Adobe Creative Suite and Canva
• Knowledge and experience of Google Analytics and social media analytics
• Knowledge and experience of search engine and website optimisation techniques
• Strong copywriting and content creation skills. 
• A collaborative and proactive approach, who thrives on cross-functional working and clear communication. 
• Passionate about arts, culture, and community – and excited by the idea of contributing to a charitable cause through commercial success. 

Desirable

• Strong up-to-date knowledge of cultural and hospitality sectors in Birmingham and the region, including key influencers, drivers, challenges, opportunities
• Good knowledge of LinkedIn
• Knowledge and experience of bulk email software

Equal Opportunities & Diversity
 
All staff are expected to further, promote, and ensure the implementation of, the equal opportunities and diversity policies of their organisation.
 
They are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. They are also committed to ensuring their people are a reflection of the communities they serve. They ensure that their recruitment and promotion processes are fair and open to all.  
 
Note

This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.
 
Whilst they recognise the development of AI in the modern workplace, they would encourage you to take the time to complete your application without the use of AI; no generative AI tool can create the personal touch that you can inject into your own application.
 
Online Information Session

If you’d like to find out more, they invite you to join members of their marketing team for an online information session Wednesday 2 July at 6pm. They will talk about the role, what a work week may entail and other events and duties the role will engage with. At the end of the session, there will be an opportunity for questions. 
 
Deadline

All applications must be received no later than 9am Monday 7 July 2025. 
Late applications will not be considered.
 
Short-listing

Shortlisted candidates will be informed at the latest by Thursday 10 July 2025
 
Interviews

Shortlisted candidates will be invited to interview on Tuesday 15 July 2025
 
REF-222 275

Membership & Individual Giving Manager (Hybrid)

Salary: £46,017

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.

Role & Responsibilities

Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.

Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.

Our ideal Membership & Individual Giving Manager

• Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
• Experience of digital marketing including use of social media to grow supporter base and raise income
• Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
• Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.

(Please see job description for full person specification)

Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.

REF-222186

Job Title: Digital and Website Officer 

Team:Supporter Engagement & Experience

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

We are looking for a Digital and Website Officer to join our Campaigns and Communications Team. The role holder will take a leading role in digital marketing, optimising our website using a data-led approach, and maintaining our digital asset management system.

Working with colleagues across the Supporter Engagement & Experience division and the wider business, they will also contribute to the development and delivery of marketing activities that deliver against brand and income targets.

They will work to upskill people across the organisation – including volunteers - to achieve greater impact with digital communications.

Key responsibilities

• Website – act as the GB web admin, working in partnership with the Digital Technical team to manage user journeys and ensure content is high quality and search engine optimised in line with the website strategy.

• Digital marketing – Create and implement digital marketing activity in line with the agreed digital strategy and against agreed return on investment targets. Create and implement digital marketing plans to support advocacy and marketing initiatives for our programmes using relevant digital channels for the target audience

• Content development – source / develop content and assets such as case studies, videos, blogs and images to drive engagement across digital channels including the Ramblers app. Ensure all content is of high quality, permissioned and easy for colleagues to find within the digital asset management system.

• Insight– undertake regular reporting and apply data insights to shape content, campaign and creative outputs, applying a test and learn approach.
   
• Campaigning - Support policy and public affairs, to influence and deliver messaging to local or national agencies to maintain and improve access to the outdoors for all.

• Fundraising - Support fundraising with business development and income generation through developing and responding to opportunities that meet the aims of the Ramblers and achieve income targets. 

• Volunteering - Foster a positive and inclusive volunteer experience, promoting alignment with our values and ensuring volunteers have the necessary resources, training, and ongoing support to effectively contribute to our work

Other

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation

The Person

Knowledge and Experience

Marketing - multi-channel marketing experience incl website,digital advertising (Meta, Google (PPC, Display), Google grant) & social media

Digital – experience of managing a range of digital channels including developing and managing a complex website set up, working with a CMS, SEO copy development and Google Analytics set up and management. Knowledge of improving user experience and engagement on owned channels

Branding –understanding of the importance of branding to ensure that everything we do across our comms and our activities helps build the brand

Insights – a curious mind that allows you to develop and apply data and audience insights to strengthen performance

Legal - a broad understanding of copyright and data protection laws.

Skills and Leadership

People – able to build good relationships with others and them develop their digital skills.

Systems - experience of using Drupal, Photoshop, Premiere Pro, Salesforce, DAM (desirable but not essential)

Personal Attributes

Creativity – in all senses – visually, technically, problem solving etc

Drive – to do a great job – and to keep delivering stronger results

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.