Membership officer jobs in birmingham

Position title: Health and Wellbeing Lead

Reports to: Head of Shed Development and Sustainability

Direct reports: None currently

Location: Remote (with regular travel)

Key stakeholders: UKMSA Volunteers, Sheds and Shedders, Head of Shed Development and Sustainability and team, Head of Volunteering

Salary: Level 3 – £30,000-£35,000

As Health and Wellbeing Lead, the purpose of your role will be to work with volunteers and colleagues to support Sheds and Shed Networks to improve men’s health and wellbeing across the UK. This work is within the context of informal, peer-led, self-determined spaces, where the emphasis is on activity not health prevention, which suits many men and works well for them.

This role involves engaging directly with Sheds and Shed Networks, supporting them to foster partnerships with local health and social care organisations, as well as supporting local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.

You will work with volunteers, colleagues and external experts to gather and share accurate, accessible and relevant resources, information and case studies related to men’s health and wellbeing with Sheds and Shed Networks. This will include developing and engaging with digital health tools, information and training, as well as taking an empowering and capacity building ‘train the trainer’ approach to the design and delivery of all training and workshops related to men’s health and wellbeing.

You will work closely with the Head of Volunteering to support volunteers to promote the role of Men’s Sheds in preventative and community-based health locally and will work with colleagues to support volunteers to actively contribute to promoting the role of Men’s Sheds in preventative and community-based health at a national level. 

You’ll be the main contact for volunteers, Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing.

Key responsibilities:

1. Sheds and Shed Networks

· Be the main point of contact for all Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing – ensuring you are approachable, responsive and consistent.

· Empower volunteers and colleagues to support Sheds and Shed Networks to foster partnerships with local health and social care organisations.

· Empower volunteers, colleagues and the wider Shed community to support local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.

2. Information and resources

· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to continuously gather, develop and update relevant resources, information and case studies related to men’s health and wellbeing. Regularly share clear and accessible information and resources with Sheds and Shed Networks.

· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to build knowledge and understanding of relevant organisations and services related to men’s health and wellbeing. Regularly share clear and accessible information about organisations and services with Sheds and Shed Networks.

· Work with Sheds and volunteers to gather case studies and develop resources highlighting Sheds that demonstrate innovation and best practice in the field of health and wellbeing.

3. Training and workshops

· Work with volunteers, colleagues and external partners to develop an empowering train the trainer model to enable Shed Leaders and Shedders to plan, deliver and evaluate training and workshops related to men’s health and wellbeing.

· Work with volunteers, colleagues and external partners to co-design and deliver training and workshops related to men’s health and wellbeing at UKMSA events.

· Support peer-to-peer learning amongst Sheds and Shed Networks through regional events, online forums, and learning networks.

4. Digital health and wellbeing

· Work with volunteers and colleagues to test and empower Sheds and Shed Networks to use digital platforms for hybrid training, remote participation, or digital inclusion efforts.

• Work with volunteers and colleagues to utilise and adapt data tools (e.g. CRM, health analytics and dashboards) for monitoring health and wellbeing related outcomes and for reporting impact.

5. Monitoring and Reporting

· Work with volunteers, Sheds and Shed Networks to collect and report data in relation to men’s health and wellbeing to demonstrate the role and impact of Men’s Sheds in preventative and community-based health.

· Work with volunteers, colleagues, Sheds and Shed Networks to contribute to relevant evaluation and research projects relating to Sheds and men’s health and wellbeing.

6. Stakeholder Engagement

• Work with volunteers to build relationships with local and regional health, community, and voluntary sector organisations.
• Represent UKMSA at relevant networks, events, and conferences.
• Contribute to the planning and delivery of the annual Shedfest and other key events, coordinating and supporting volunteer involvement in relation to men’s health and wellbeing.
• Work with colleagues, including the CEO, to build effective working partnerships across the UK men’s health sector  

Key expertise required:

• Knowledge, skills and experience in men’s health and wellbeing.
• Some knowledge of how to effectively improve men’s health and wellbeing in the Shedding context, and a willingness and interest in working with volunteers to develop and share expertise in this area.
• An understanding of the importance of taking an empowering train the trainer approach to planning, delivering and evaluating training and workshops related to men’s health and wellbeing.
• Ability to build relationships with local and regional health, community, and voluntary sector organisations, and to support others to do so.
• Skilled at actively collaborating with volunteers and subject matter experts.
• Confident communicator - able to build rapport, deliver training, and manage sensitive conversations.

· Strong relationship builder - able to connect with people, build trust and maintain long term engagement.

· Willing, able and confident to travel to meet volunteers and attend Shed events regularly.

· Confident working with data and systems - including CRM tools and digital tools.

· Proactive and creative - always looking for ways to improve how things are done.

· Self-motivated and able to manage your own workload without needing close supervision.

· An understanding of the nuances and limitations of how Sheds can support health and wellbeing

What success looks like:

• Strong, collaborative relationships established between Sheds, Shed Networks and local health and community partners.
• Demonstrable improvements in the health and wellbeing of Shedders through supported activities and case studies.
• Volunteers, Sheds and Shed Networks feel empowered and equipped to deliver activities that support mental and physical health.
• Health and care organisations view Men’s Sheds as trusted, valuable partners in preventative health and social prescribing pathways.
• Resources, training, and support materials are well-received, practical, and widely adopted in Sheds and across Shed Networks.
• Clear and impactful reporting informs and supports UKMSA’s work at a national level.

This job is not:

• An expert, clinical or therapeutic health role—you will not be expected to deliver personal care, therapy, or counselling.
• Solely office-based or desk-bound—this is a varied, outreach-focused role that involves relationship-building, travel, and hands-on support.
• Focused only on one region—this is a national role, requiring awareness of regional variations across the UK.
• A short-term fixer—you’ll be building capacity and confidence in communities for long-term sustainability, not quick fixes or prescriptive solutions.

This job description is intended to outline the general responsibilities and expectations of the role. It may be reviewed and updated as the organisation evolves, and from time to time you may be asked to take on other reasonable tasks that fall outside this scope - we’re a small team, and flexibility is part of how we work.

Closing date: 9th October 1200 hrs
Interview: 17th October

About Us

Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm. 

As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.

About the Role

This is a key supporter-facing role where you will:

• Be the friendly first point of contact for members and prospective members via phone, email, and other channels.

• Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.

• Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.

• Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.

• Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.

About You

We’re looking for someone who is:

• Compassionate and member-focused, with a genuine desire to make every interaction count.

• Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.

• Confident and professional on the phone and in written communication.

• Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.

• Able to work both independently and as part of a team.

• Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).

• Experienced in supporter care, customer service, or a similar role (desirable but not essential).

• Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.

• Able to maintain strict confidentiality at all times.

Key Details

• Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM

• Salary: £11,885.71 pro-rata (£26,000 FTE)

• Contract: 12-month fixed-term contract, with potential for a permanent role

• Location: Remote (must be based in the UK)

• Additional hours: May be available for outbound campaigns, depending on business needs

What We Offer

• The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.

• A supportive, values-driven team environment.

• Training and development opportunities.

• Fully remote working environment.

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​

Head of Campaigns & Sales

• Are you a growth-focused sales and campaigns leader who thrives on delivering results?
• Do you have the drive to win new business, upsell existing customers, and lead multi-channel campaigns that generate real revenue?
• Do you want to put your commercial skills to work in a role that directly transforms post-16 education?

Then this could be the role for you.

Learning on Screen is looking for an ambitious Head of Campaigns & Sales to drive our next stage of revenue growth. This is both a strategic and hands-on role: you will lead targeted, multi-channel campaigns while also engaging directly in the sales process to win new business and upsell existing customers.

From building and managing a strong pipeline to pitching, negotiating, and closing deals, you’ll ensure ambitious income targets are achieved and exceeded. Working closely with the Chief Revenue Generation Officer, you will lead a small team and align sales and marketing to maximise impact.

Success in this role will mean surpassing revenue targets, growing our customer base, securing high-value partnerships, delivering campaigns with measurable ROI, and strengthening retention so that existing members and customers remain engaged. In short: you will be at the heart of sustainable growth, with every success directly contributing to transforming education.

Role Overview

• Job Title: Head of Campaigns & Sales
• Salary: £36,000 actual (£45,000 FTE)
• Hours: 28.8 hours per week (4 days, 80%)
• Contract: Permanent, part-time
• Location: Remote
• Reports to: Chief Revenue Generation Officer

What you will be doing 

• Sales growth – Deliver organisational revenue targets by driving new sales and upselling across membership, sponsorship, training, and partnerships, while supporting strong retention.
• Pipeline management – Build, track, and convert a robust pipeline of prospects and opportunities.
• Sales execution – Lead sales conversations, pitches, and negotiations through to closing deals.
• Campaign delivery – Design and deliver integrated, multi-channel campaigns (digital, events, outreach, social media, partnerships) that generate leads and conversions.
• Content and messaging – Oversee compelling, sales-focused content and communications that cut through the noise.
• Digital marketing and analytics – Use CRM, SEO/SEM, social media, and analytics to generate leads, track performance, and optimise ROI.
• Team leadership – Line manage the Business Development Officer and Marketing Assistant, setting clear priorities and motivating them to deliver results.
• Collaboration – Work with colleagues across Membership, Development, and Digital to maximise growth opportunities.
• Performance reporting – Report on revenue delivery, pipeline health, and campaign ROI to senior leadership.
• External profile – Represent Learning on Screen at events, conferences, and sector networks to raise visibility and generate sales.

What we are looking for

• A proven track record of delivering sales growth — winning new business and upselling existing customers.
• Success in delivering multi-channel campaigns with measurable financial results.
• Experience in building and converting a pipeline, negotiating, and closing deals.
• A commercial, results-driven mindset with a focus on ROI.
• Strong leadership skills with experience managing a small team.
• Excellent communication skills, with the ability to pitch, influence, and inspire.
• Agility to adapt quickly and thrive in a fast-paced environment.

Bonus if you have

• Experience in a membership or education-based organisation.
• Experience selling sponsorships, partnerships, or training services.
• Knowledge of event or training programme marketing and sales.

This is a rare opportunity to apply your commercial skills in a meaningful way — driving growth while shaping the future of digital learning.

About Us

Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you will feel right at home here.

 How to Apply

Please submit the following documents via the 'apply' button below:

• Your CV
•  Cover letter outlining your relevant experience and qualifications
• Completed equality and diversity monitoring form

Application Deadline: Monday 22nd September 2025 by 12pm
1st Interviews: W/C 29th September 2025 (held remotely)

Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
 

Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
 

Unfortunately, we are unable to consider any applications received after the deadline.

We are seeking a new Finance and Administration Officer following the retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. This role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using our CRM (IMIS) and XERO, in addition to administration support.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 30th September.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

This is a new role at Befriending Networks, as we seek someone who is up for the challenge of fundraising to support the continuation of our work in supporting the network of befriending organisations and ensuring that meaningful social connection is available to all.

The role will work closely with the CEO to deliver a fundraising strategy, which will focus on trusts, grant-givers, and corporate collaborations across the UK.  

You will be a skilled communicator, and you will be influential in how you present our work. You will be a self-starter and someone who takes pride in producing high-quality work. You will be courageous and curious as you work to position Befriending Networks as an investable charity. 

The key focus of this role

1. Generate income from small grants from trusts and foundations for specific projects and activities over the short to medium term.  

2. Assist the CEO in the preparation of strategic grant applications for work across the UK, with an initial focus on England, Scotland and Wales to deliver key priorities of our Strategic Plan over the longer term.

3. Development of potential corporate partnerships and collaborations. 

Central England Area Quaker Meeting is looking for a part-time, Finance Officer.

Do you have sound financial experience and qualifications (at least AAT Level 4), strong organisational skills, an eye for detail and the ability to communicate information to a range of people?  Do you want a role that provides a key service for our charity?

In return we offer a supportive and flexible work environment, fair rates of pay and a good annual leave allowance. We also offer an annual leave purchase scheme, bike 2 work scheme and an employee support programme (which offers services such as legal advice and counselling). 

About UKCF 

At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve. 

Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible. 

UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives. 

Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation. 

About the role 

This is an exciting opportunity to join UKCF at a time of growth, ambition and innovation. We are looking for an interim Partnerships Officer to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK. 

Initially for a period of six months, you will hit the ground running to pick up an existing portfolio of national programmes currently under delivery. You’ll lead on programme administration including design and delivery, as well as collaborating with UKCF finance and membership colleagues to collate and disseminate programme data for funders and internal stakeholders. 

In this client facing role, you will be responsible for administration and operational support in the development, delivery, and evaluation of high-value, strategic partnerships, whether with government departments, major trusts and foundations, corporate partners, or other longstanding partners. 

You’ll work closely with the Director of Partnerships & Insight and community foundations to deliver an existing portfolio of programmes and to shape strong proposals and administer the end-to-end implementation of new partnerships. 

You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven, strengthening our approach to programme design, learning, and impact evaluation.

This role requires exceptional organisational, programme and project management skills. Experience in a trust or foundation, grantmaking, especially within programme design, is a bonus.

You will report to the Director of Partnerships & Insight and also work closely with the wider team including finance, membership and communications staff. 

Key responsibilities 

• Programme delivery and administration – Support the smooth running of national partnerships and programmes, ensuring they are delivered on time, within budget, and to a high standard. Maintain accurate financial and programme records, track deadlines, and make sure monitoring and reporting requirements are met. 

• Reporting and insight – Analyse programme data and contribute to clear, high-quality reports for funders, partners, and internal teams. Capture learning and examples of good practice to strengthen future programmes. 

• Collaboration and communication – Work closely with colleagues across UKCF, including communications, finance and membership, to ensure effective programme delivery. Provide timely advice and support to team members, community foundations, and funders, resolving queries quickly and accurately. 

• Relationships and improvement – Build and maintain strong, positive working relationships with funders, community foundations, and delivery partners. Identify opportunities to refine and improve processes to make delivery more efficient and impactful. 

Who we’re looking for: 

We’re seeking someone who is proactive, highly organised, confident with data, and comfortable juggling competing priorities while building strong relationships. You’ll bring experience in programme administration, accurate record-keeping, and reporting, with the ability to translate information into clear insights. Strong digital and technology skills are important, as is the ability to work collaboratively across teams and with external partners. Ideally, you’ll also have some experience in grant-making, process improvement, or using systems like Salesforce, but above all we’re looking for someone who is adaptable, curious, and motivated by UKCF’s values of inclusivity, collaboration, and ambition for communities. 

ROLE SUMMARY 

Reporting to the Director of Partnerships & Insight, this role is central to the effective day-to-day running of UKCF’s national partnerships and grant programmes. You will play a key role in keeping programmes on schedule and within budget, with strong administration and attention to detail at the heart of the position. At the same time, you will build and maintain positive working relationships with funders, community foundations, and colleagues across UKCF, acting as a reliable point of contact and ensuring information flows smoothly. This role is well suited to someone who enjoys balancing deadlines and detail with the opportunity to work alongside a wide range of people. 

KEY RESPONSIBILITIES 

• Under the supervision of the Director of Partnerships & Insight ensure the partnerships and programmes are delivered on time and in budget. 

• Administer the partnerships and programmes, keeping accurate records of funding allocated, spending by Community Foundations, and collating monitoring reports etc.

• Analyse partnership and programme data and contribute to reports for funders and internal teams. 

• Write and/or support with production of internal and external reports on delivery and impact. 

• Work closely with the UKCF Communications, Finance and Membership teams to deliver programmes.

• Develop and maintain quality relationships with delivery partners, including Community Foundations and funders. 

• Provide appropriate advice, guidance and support for grant applicants, Community Foundations or funders.

• Capture good practice and learning from grant recipients, Community Foundations and funders. 

• Identify refinements and improvements to our programmes

EXPERIENCE/SKILLS REQUIRED 

Essential: 

• Support and administration – accuracy/record keeping/ working to deadlines across multiple programmes and/or priorities 

• Customer service/relationship management

• Analysing information and producing or contributing to reports

• Working as part of a team

• Experienced with Microsoft Office, with strong excel skills 

Desirable: 

• Implementing new processes to streamline and improve delivery 

• Grant making

• Experience of community foundations

• Experience with Salesforce or other similar CRM system

• Analytical experience – used to working with large data sets

SKILLS AND ABILITIES 

• Effective verbal and written communication skills 

• Persuasion and interpersonal skills; diplomatic, and confident with people from all backgrounds 

• Ability to manage competing deadlines and priorities 

• Ability to problem solve and act on initiative 

• Committed to learning and developing skills and experience 

• Willingness to learn and take on a variety of tasks 

• Creative, thorough & organised, flexible, and intuitive

This is initially a 6 month contract, full time 35 hours per week, remote working but with the opportunity to work flexibly from the London office if desired.

A rapid start is required - please state notice period on application.

Position title: Communications Manager

Reports to: Director of Operations

Direct reports: None currently

Key stakeholders: UKMSA staff, members and volunteers, Board of Trustees, Sheds and Shedders, the public

Location: Remote (with occasional UK travel)

Salary: Level 4 – £35,000-£45,000

The Communications Manager plays a vital role in shaping how UK Men’s Sheds Association (UKMSA) communicates, both internally and externally, and with the community at its heart. Operating with a high degree of autonomy and professional expertise, the postholder leads the development and delivery of communication strategies that connect, inform, and inspire.

This is not just a messaging role. Rather, it’s about building trust, clarity, and connection across UKMSA communities. Internally, the Communications Manager helps staff feel informed, included, and united across a remote-working environment. The post holder will coordinate internal communications, shape the tone and culture of how information flows, and ensure the brand is consistently and professionally represented.

With volunteers, especially UKMSA’s Ambassadors, the Communications Manager plays a key part in ensuring people feel heard, valued, and kept in the loop, especially during moments of change or challenge. They will work closely with the Head of Volunteering and the wider team to keep the voices and experiences of Shedders, Sheds and Shed Networks at the centre of UKMSA’s communications.

Externally, the postholder curates and amplifies the stories, impact, and energy of the Shedding movement. They manage the website and social media channels, support the CEO and Chair in their digital visibility, and respond to external enquiries with professionalism and purpose.

This is a mission-driven role that sits at the heart of how UKMSA connects with the world. It requires emotional intelligence, editorial judgement, and a deep appreciation for the unique volunteer-led spirit of the movement. The postholder will be confident working across staff, volunteers, trustees, and media, joining the dots, finding the story, and ensuring communications always reflect UKMSA’s values and community.

Key responsibilities:

1. Internal communications

· Develop and deliver internal communication approaches that ensure staff across a remote-working environment are kept informed, connected, and engaged.

· Coordinate and facilitate regular team meetings, updates, and communications, including all-staff briefings, newsletters, and shared messaging.

· Work with the CEO and senior team to plan in-person staff meetings, designing the content, format and approach so the sessions align with staff and organisational requirements.

· Design and implement mechanisms that foster internal cohesion and trust, drawing on ideas and good practice for remote working teams.

· Work closely with the senior team to ensure that important updates - strategic, operational, or cultural - are communicated in a timely, consistent, and accessible way.

· Uphold and promote a consistent tone of voice across all internal messaging, ensuring that staff understand and reflect UKMSA’s values and identity in how they communicate.

· Working with the Operations Officer, support the creation and internal rollout of branded materials and ensure consistency in logo use, templates, formatting, and professional standards across the organisation.

2. Community and organisational communications

· Act as a key link between staff, trustees, volunteers (particularly Ambassadors), and other internal stakeholders to ensure information is shared clearly, consistently, and inclusively.

· Collaborate with the Head of Volunteering to ensure that UKMSA’s volunteers are kept informed and involved, particularly during organisational updates, change, or key moments.

· Help embed a culture of openness and two-way communication, ensuring volunteers and trustees feel heard, recognised, and informed, and that their contributions are visible and valued.

· Coordinate messaging across staff and teams so that different groups across UKMSA receive the right information, in the right way, at the right time.

· Support senior leaders in maintaining effective communication with the Board of Trustees, including updates, briefings, and key documents.

3. External communications

· Manage and maintain the UKMSA website and social media channels, working with our external web designer to ensure content is accurate, up to date, and aligned with the organisation’s values and tone.

· Source, shape, and share stories from Shedders, volunteers, and communities to celebrate and amplify the impact of the Shedding movement.

· Lead on the production of UKMSA’s regular newsletter Shoulder2Shoulder, Review and develop the newsletter on a regular basis, in collaboration with staff and volunteers.

· Collaborate with staff and volunteers to collect and develop case studies and lived experience content and ensure these are shared meaningfully and respectfully.

· Support the Membership Manager and Director of Income and Investments to ensure any promotional activity for external partners is aligned with UKMSA’s communications strategy, delivers clear value, and is proportionate.

· Support Director of Income and Investments to shape and deliver marketing campaigns and communications aimed at generating income and supporter engagement

· Support the CEO and Chair in their digital communications - drafting content, advising on tone and timing, and increasing the visibility of their leadership voices, in the service of UKMSA.

· Respond to media and external communications queries, draft press releases where appropriate, and act as the first point of contact for general communications enquiries.

· Monitor UKMSA’s external presence and ensure consistency in messaging, tone and branding, across platforms and partners.

Key expertise required:

· Professional communications experience, with a strong track record in planning and delivering internal and external communications in a mission-led or purpose-driven organisation.

· Excellent writing and editing skills, with the ability to tailor tone, structure, and content for different audiences: from staff and volunteers to trustees, partners, and the wider public.

· Confidence leading internal communications across a remote or distributed team, including experience developing engaging formats, regular updates, and a shared organisational voice.

· Experience working with or alongside volunteers, trustees, or community stakeholders, and a strong appreciation for the importance of inclusive, two-way communication.

· Brand and tone-of-voice awareness, with the ability to maintain consistency and quality across channels, platforms, and contributors.

· Digital confidence, with experience managing websites (e.g. WordPress), social media channels, and email communications tools (e.g. Mailchimp), and using them strategically to reach different audiences.

· Storytelling and content development skills, with the ability to source, sensitively shape, and amplify stories that reflect lived experience and community impact.

· Strong organisational and planning skills, able to manage multiple priorities, coordinate with colleagues across teams, and deliver work to deadline with attention to detail.

· Collaborative mindset, with the confidence to influence tone, content, and strategy while also being hands-on in delivery and responsive to others’ needs and input.

· Judgement and discretion, with experience handling sensitive information, managing risk in communications, and supporting senior leaders with professional external representation.

· Genuine connection to UKMSA’s mission, with a respectful, values-led approach that centres the role of volunteers and champions the voice of the Shedding movement.

What success looks like:

· Staff feel informed, connected, and part of a shared organisational culture, even while working remotely. Internal updates are timely, engaging, and reflect a consistent tone that supports clarity, trust, and inclusion.

· Volunteers and trustees feel included and valued; they know what’s happening, understand UKMSA’s direction, and feel that communication is a two-way conversation, not a broadcast.

· The organisation’s public-facing communications are professional, values-led, and consistent. Social media, the website, and external content reflect the tone, mission, and energy of the Shedding movement.

· The CEO and Chair have visible, coherent digital profiles, supported with high-quality content and strategic messaging that reflects the voice and values of UKMSA.

· Good news stories from Shedders and communities are regularly shared, boosting the visibility of the movement and building pride and momentum across the network.

· Communications activity is intentional and well-prioritised. There is a clear rhythm to communications, and reactive work is handled without pulling focus from core messaging and strategy.

· The Communications Manager is seen as a trusted and thoughtful voice, able to advise colleagues, manage sensitive messaging, and champion quality and consistency in how UKMSA speaks.

· Volunteers remain central, not just as recipients of messages, but as contributors to and shapers of UKMSA’s communication story.

This job is not:

· This is not a campaigning or advocacy role. The Communications Manager will not be responsible for policy development, public affairs, political engagement, or influencing strategy.

· This is not a research or insight role. While storytelling and community voice are central to this role, the postholder will not be responsible for conducting research, writing reports (although the post-holder will support staff to get their reports right), or managing evaluation processes.

· This is not a marketing or income generation role. Although the postholder will support the visibility and professionalism of UKMSA’s public-facing presence, they will not lead fundraising, product marketing, or commercial campaigns. They will work with the Membership Manager and Director of Income and Investment if this is required.

· This is not a senior strategic leadership role. While the postholder contributes to strategy within their area and works closely with senior colleagues, they are not expected to set or lead cross-organisational strategy.

· This is not a purely reactive or administrative role. The Communications Manager is expected to take initiative, bring ideas, and shape how UKMSA communicates - internally and externally - in proactive and creative ways.

Closing date:-9th October 1200hrs
Interview: 22nd October

Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer

Role Purpose:

About Responsible Finance:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.

We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people.

The Role

The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.

The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.

Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.

The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.

Key Responsibilities:

• Supporting aspects of Responsible Finance’s communications activity including generating content for and distributing the member newsletter, as well as supporting the effective delivery of events and website updates.
• Ensuring the smooth running of an important and high-profile bank referral pilot project, monitoring email referrals and data entry with a high level of attention to detail, accuracy and timelines.
• Assisting in the delivery of key work streams and projects, including the monitoring and reporting of grants to support capacity building.
• Supporting Programme Managers to monitor project progress, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
• Supporting the effective and smooth running of project and programme meetings across Responsible Finance, including schedule and arranging, developing documentation, and effective minute taking.
• Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
• Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.

This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.

Skills and Experience:

Essential:

• Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
• Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
• Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
• Able to work with minimum supervision in a fast-paced environment.
• Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
• Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.

Desirable:

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
• Experience supporting and co-ordinating the delivery of online and face to face events.
• Experience of creating and delivering presentations.
• Experience in developing graphics/infographics using apps such as Canva.
• Experience supporting research, monitoring and evaluation.
• An understanding of CDFIs and/or lending helpful.

​Reporting To: Programme Director

Contract:FTC to Dec 2026

Salary: £26,000-£30,000

Date Closes: 15th September

How to Apply

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

Please send your CV and responses to the following questions to Careers4Change using the upload boxes below.

• What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
• You need to organise a programme board meeting, develop the agenda, and take minutes. However, several key stakeholders have conflicting schedules. How would you ensure the meeting is effectively scheduled and all necessary information is captured and communicated?
• You are tasked with gathering regular programme reporting information from a group of Responsible Finance’s CDFI members. You will need to turn this into a report for the funder. Please describe how you would go about collecting the information, synthesising it, and writing up a report.
• You are assisting in the delivery of a key project that involves awarding and monitoring grants for capacity building. Midway through the project, you notice that one of the grant recipients is not meeting their milestones. How would you address this issue to ensure the project stays on track and the grant recipient meets their obligations?

ABOUT US

The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats. 

Join our Online Information Session! We are hosting an Online Information Session with the CEO and existing Director of Brand and Communications (Supporter Mobilisation) to give candidates an opportunity to learn more about the role and to ask any questions.

The session will last no longer than 45 minutes and will be held at 15:30 on Monday 1st September. 

THE ROLE 

We are looking for an experienced, visionary leader to join our Executive Leadership Team as Executive Director of Supporter Mobilisation. This is a newly refocused position, shaped with the future in mind, and designed to deepen the public’s relationship with trees and woods.  We are fighting for the health of people and the planet with every tree. 

You will be at the helm of our strategy to engage millions-inspiring action, growing income, and strengthening our brand. Leading a talented and passionate team, you’ll develop bold, integrated campaigns that move hearts and minds. You’ll oversee communications, digital and community fundraising, membership,  and our high-profile campaigns and Trees for All programme that builds public awareness and inspires a mass movement of support for our cause. 

Working closely with the CEO and fellow Executive Directors, you’ll also play a key role in shaping the strategic direction of the Trust and ensuring alignment across our work, people, and values.  Helping the Trust protect and restore woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and create the woods of the future, means this role will leave a legacy which will last for generations.  It’s an opportunity to lead with purpose, engage and inspire others, and literally change the nature of the UK landscape for the better. 

THE CANDIDATE 

We are looking for a senior leader with a track record in large-scale communications, supporter engagement and mobilisation, or fundraising. You’ll have a strong understanding of how to use inspiring stories, quality data, and digital innovation to move people to action-and how to build momentum around a mission. 

You’ll bring strategic insight and a collaborative spirit, with the gravitas to influence at the highest levels and the heart to connect with people from all walks of life - helping us to bring trees and woods to all. 

Just as important as your skills is your alignment with our cause. You’ll be values-led - passionate about our cause and excited by the potential of this pivotal role to shape lasting change. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: 

• Enhanced Employer Pension 

• Life Assurance 

• Flexible & Hybrid Working Options 

• Generous Annual Leave (25 days + bank holidays) 

• Annual leave buy and sell 

• Enhanced Parental Pay 

• Employee Assistance Programme 

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented. 

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.

To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet. 

1st Stage Interviews will be held via Teams on Wednesday 8 October 2025.
2nd Stage Interviews will be held in-person at our Grantham Office on Tuesday 14 October 2025 

Details of both events will be shared with shortlisted candidates prior to each stage. 

Job title: Senior Supporter Engagement Officer

Responsible to: Fundraising Operations Manager

Salary: £30,900 FTE pro rata (£20,085 actual)

Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests

Annual leave: 30 days with 8 additional Bank Holidays pro rata

Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)

Closing date: 15th September - midday

About Action for ME

Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.

Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.

Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.

For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

Job purpose

This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.

Key duties

• Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
• Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
• Lead on thanking donors, including making phone calls to donors as part of stewardship.
• Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
• Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
• Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
• Ensure excellent supporter care and maintenance of accurate database records.
• Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
• Work closely with the Philanthropy Manager to identify potential major donors.
• Develop innovative and creative ways of widening our supporter base and increasing donations.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required.
• Supervise fundraising volunteers as required.
• Occasional attendance at fundraising events.
• To positively promote the work and activities of Action for ME at all times.
• To contribute to the team’s overall strategy, ongoing workplan and annual planning.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person specification

Experience and knowledge

• Minimum 2 years previous fundraising experience
• Demonstrable skills in stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Proven experience of effective donor stewardship approaches

Skills and Behaviours

• Excellent written and verbal communication skills including creating engaging donor communications
• Ability to work methodically, managing and prioritising a varied workload.
• Ability to use own initiative, work independently and to work well in a remote team.
• An understanding of data protection including UK GDPR related to fundraising
• An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail

Shape the future of the voice of the rare condition community.

Genetic Alliance UK is looking for an exceptional Director of Engagement and Impact to transform how we connect with our 220+ member organisations, communicate our mission, and foster a thriving, supportive team culture.

If you’re a strategic leader with a gift for building relationships, crafting compelling messages, and creating positive change, this is your opportunity to make a lasting difference for the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. 

Director of Engagement and Impact
Salary: £55,167 – £63,654 (with new starters usually starting at the lower end of the range)
Location: Home-based, UK (occasional travel required)
Contract: Permanent, full-time (35 hours per week) with applications for up to 28 hours per week considered.
Closing date: 09:00 on Monday 22 Sept 2025 

About Genetic Alliance UK
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, bringing together patient voices to campaign for timely diagnosis, better care, and improved access to treatments. We host Rare Disease UK and SWAN UK, and lead national activity for Rare Disease Day.

About the role
This is a new senior leadership position designed to strengthen our membership engagement, amplify our communications impact, and support a positive, collaborative working culture.

As part of our Senior Management Team, you will:

• Lead and develop our approach to engaging and supporting our diverse membership.

• Provide strategic oversight for all communications, ensuring our messages are clear, consistent and impactful across multiple audiences.

• Champion and embed systems for staff performance, development and wellbeing, ensuring our culture is inclusive, supportive, and sustainable.

You will oversee the Head of Membership and Communications, the Communications and Engagement Manager (SWAN UK), and two new posts (Communications Officer and Project Support Officer). You will also provide operational oversight of SWAN UK, and work closely with the Policy, Public Affairs and Research teams to maximise impact.

About you
We are looking for a strategic leader who combines a talent for building relationships with outstanding communication skills. You will bring experience of leading teams, delivering organisational change, and working effectively with diverse stakeholders. You will be comfortable navigating the needs of a membership organisation, and passionate about making a tangible difference for people living with rare conditions.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave plus bank holidays and full office closure over Christmas/New Year

• Flexible, home-based working with occasional UK travel. 

• The opportunity to lead work that has a direct and lasting impact for people affected by rare conditions

Prospectus is excited to be partnering with one of the oldest and largest intergovernmental organisations focused on Information and Communication Technologies to recruit for a Member Development Lead. This is a full time, remote role and can be based from any commonwealth country.

The Member Development Lead is responsible for developing the membership ICT capability based on an assessment of the critical needs of each member and the trending ICT Digital Development department. You will formulate and deliver human resource development programmes and activities that increase the ICT and digital transformation capabilities of their membership. Ultimately, your mission is to make sure that members have the skills, knowledge, and confidence to fulfil their ICT-related mandates.

The successful candidate will have significant experience in a similar capacity relating to Training and Development, ICT, Human Resource Development or a related field. You will bring knowledge of remote/online training methodologies, ICT or digitalisation and experience of adult learning methodologies would also be useful. You will have strong oral and written communication skills and be adept on engaging with internal and external stakeholders.

To apply please submit your CV and a supporting statement via the ‘Apply Now’ button on the Prospectus website, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the organisation and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Appointment Brief.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.