Membership operations manager jobs

A hands-on leadership role at the heart of a busy, welcoming community. Finchley Reform Synagogue (FRS) is looking for an experienced, organised and practical operations professional to join us as Building and Operations Manager - helping to care for and steward a synagogue that is open, welcoming and full of life throughout the week, including evenings and weekends.

In this varied role, you'll oversee the safe, smooth and efficient running of our building and facilities. From managing maintenance, compliance and building systems, to leading the caretaking and cleaning team, coordinating contractors and keeping our operational systems in good shape - you'll make sure our building is a safe, well-functioning and inviting place for everyone who comes through its doors. No two days will be the same. Some days you'll be troubleshooting a building issue or managing a contractor; others you'll be reviewing risk assessments, supporting an event, or working with our security partners to keep the community safe. If you're dependable, calm under pressure and motivated by making places work well for people, we'd love to hear from you

The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884. 

We’re currently looking to welcome a Finance Manager to our team.

The role

The Finance Manager leads on the operational management of the finance function to ensure there are robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation, including our ancillary charities and literary estates. The postholder is expected to foster excellent working relationships across the organisation with all staff, member volunteers, senior colleagues, board members and charity trustees.

Reporting directly to the Chief Operations Officer, the Finance Manager has significant responsibility for:

· Management accounts and reporting

· Budgeting and forecasting

· Cashflow oversight

· Audit and compliance

· Financial controls and process improvement

· Operational financial analysis

Responsibilities

Day-to-day financial management 

• Manage the day-to-day finances for the organisation. Ensuring all aspects of the financial systems are accurate and kept updated including banking and sales and purchase ledgers.
• Manage the finances for our 14 charities. Ensure all aspects of the financial systems are kept updated.
• Undertake monthly reconciliations ensuring all transactions are properly and efficiently recorded.
• Prepare quarterly VAT returns for the organisation including the partial VAT exemption calculation.
• Oversee the management and appropriate allocation of any restricted funds for the charities ensuring that monies are allocated as per donor wishes or grant specifications.
• Prepare any ad hoc budget request and figures for other departments or the management.
• Regularly review and maintain financial policies and procedures.
• Support with funding bids and reports for donors and grant-making bodies.

Budget process management

• Work closely with the Chief Operating Officer on preparing the annual budgets for the organisation and our ancillary charities.
• Prepare quarterly figures for review, explaining any variation from budgeted figures.
• Monitor the actual spend against budgets for all the charities.

· Ensure adequate cash flow to meet the needs of the organisation and our charities in consultation with the Chief Operating Officer and Head of Charities.

• Work closely with all Departmental Heads to ensure they fully understand their budgets and ongoing organisational performance against budget. 

Statutory reporting

• Assist the Chief Operating Officer with the preparation of the organisation’s accounts.
• One of the main points of liaison with the external auditors, ensuring all supporting papers are collated for an efficient and effective annual audit to take place.
• Maintain fixed asset register and inventory of all equipment contracts and agreements.
• Ensure adequate controls are in place to safeguard the financial assets of the organisation.
• Lead on preparing all our charity accounts.
• Assist the COO to ensure the organisation and its ancillary charities are compliant with statutory bodies and external institutions including:

o Companies House

o Certification office

o Charity Commission

o HMRC

o  All banks and payment processors

Financial risk management

• Work with the Chief Operating Officer to ensure that the appropriate processes are in place for the long-term financial viability of the organisation.
• Develop, update and produce long-term cashflow forecasts for both the organisation and our ancillary charities.

· Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels. 

Governance support to the Finance Sub-Committee and Charity Trustees

• Assist in the preparation of all associated papers and minutes for the Finance Sub- Committee.
• Assist the Chief Operating Officer in preparing papers for Board and Charity Trustees.

 The duties above outline the broad areas of responsibility. The SoA reserves the right to vary these duties to suit the requirements of the business.

 Person specification

Essential

• Minimum part-qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the organisation.

· Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases. 

• Experience of using Sage 50 Cloud Accounts.
• Significant experience and confidence in managing a full range of finance operations in a small or medium sized organisation in the not-for-profit sector.
• Confident presenting financial information to non-financial audiences.
• Demonstrates excellent attention to detail, organisation and communication skills.

· Resilience in working under pressure, ability, and willingness to both give and take constructive feedback. 

· Bring ideas for improvements and is open and honest in all communications where relevant and appropriate. 

• Ability to work with the Chief Operating Officer to develop the formulation of long-term financial plans and strategies for the society and its ancillary charities.

Desirable Skills

· Specialist knowledge of Charities, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience. 

· Experience of working for a trade onion or a membership organisation.

· Tax and charities law, including a good understanding of partially exempt VAT status.

 What we offer

As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing. We are a London Living Wage and a Disability Confident – Committed employer.

Benefits include:

• Competitive salary
• Cycle-to-work scheme.
• Death-in-service benefit (8 x salary)
• Employee assistance programme
• Flexible, hybrid working practices.
• Family-friendly, disability-confident inclusive culture
• Generous annual leave, including all bank holidays.
• Salary exchange pension scheme
• Interest-free annual travel card loan
• *Office closure over Christmas
• Private healthcare

*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.

As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.

Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds

We’re looking for an ambitious and commercially minded Senior Commercial Manager to lead income-generating events, partnerships and activations across some of London’s most exciting South Bank locations, including Oxo Tower Wharf, Gabriels Wharf, part of the south bank walkway and our corporate conference centre. This is a fantastic opportunity to shape a vibrant commercial offer, grow sustainable income, and lead a high-performing team delivering exceptional experiences for businesses, brands and visitors alike. This is a 12-month maternity cover role.

As our Senior Commercial Manager you will:

• Lead commercial events, partnerships and brand activations in a world-class riverside setting 
• Drive sustainable income growth while balancing commercial success with community impact 
• Manage and develop a talented events team in a fast-paced, customer-focused environment 

To be successful you will need to demonstrate the following: 

• Experience in sales, negotiation and building commercial relationships 
• Minimum 2-3 years’ experience of managing teams and embedding a performance culture 
• Customer facing commercial experience ideally in the hospitality/service/event management sector 
• Breadth of commercial knowledge events, conferencing, advertising, commercial brand activations 

About Coin Street Community Builders 

We provide the opportunities and spaces for people to lead their own change.  

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.  

We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.  

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract  

12-month fixed term contract, 35 hours per week (Monday-Friday) 

Salary  

£53,000 per annum 

Extras 

• Equivalent of 27 days annual leave (excluding Bank holidays), pro rata for part-time staff. 
• 8% contributory pension scheme (5% employer contribution and 3% employee contribution). 
• Health and wellbeing support, including online mental health therapy sessions.  
• Free gym membership at Colombo, annual flu jabs. 
• Commitment to training and development. 

To Apply  

To apply for the role, please click the following link to be redirected to our Recruitment Portal. 

Closing Date  

Please submit your application by midnight on Sunday, 21 June 2026

Successful candidates will be required to undertake a Standard DBS check.

We are looking for an experienced, thoughtful Operations Lead to join our small,

purpose-led CIC. The Operations Lead is central to how Power & Integrity functions day-

to-day, supporting both the running of operations and the development of the systems

and processes that help us work more effectively as we grow. The postholder holds the

operational backbone of the organisation, providing trusted executive and

administrative support, coordinating our consultancy portfolio, supporting financial

processes, and strengthening the systems that allow our work to land reliably and on

time.

Working closely with the Co-Chairs, the Operations, Governance and Risk Committee,

our consultancy, impact and the finance function, the postholder combines hands-on

operational delivery with coordination across our consulting and wider engagements.

This is a varied, practical role suited to someone who enjoys constructing workflows,

anticipating needs, spotting risks early, and creating processes that allow others to do

their best work.

This is not a polished corporate operations role. We are a small organisation, still

evolving how we work, so this role would suit someone who enjoys building, shaping, and

improving systems over time, rather than stepping into something already fully formed.

The role carries responsibility for coordination, administration and reliable delivery. The

postholder enables and supports decision-making, governance and delivery, working

within agreed processes and escalating appropriately, and grows their scope over time.

Purpose of the job

The Operations Officer provides vital administrative and operational support across UK Youth, helping ensure our people, systems, and workplaces are set up for success. You will play a key role in keeping day-to-day operations running smoothly and ensuring teams have the tools, resources, and information they need to work effectively.

Working closely with the Head of Operations, you will take responsibility for core operational processes including systems administration, facilities coordination, cross-departmental events and compliance support.

This role strengthens the foundations that enable UK Youth to deliver for young people in the long term by supporting strong systems, effective ways of working, and a positive workplace environment.

Why work at UK Youth?

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.

As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come

Key responsibilities

IT & Systems

• Manage the day-to-day relationship with our IT support partner, including monitoring support tickets, approving change requests, and escalating issues to the Head of Operations where required.

• Support the maintenance and monitoring of IT equipment in collaboration with our IT Support Partner

• Maintain our IT asset register; be responsible for ensuring all IT equipment is accounted for and organising its safe distribution.

• Maintain and improve UK Youth’s SharePoint and MS Teams sites and channels, ensuring efficient organisation, accessibility of information and compliance with information and data protection policies

• Support operational improvement projects, including process automation e.g., use of Microsoft Forms and Power Automate to streamline and automate internal workflows such as onboarding, approvals, and data collection.

Office Management

• Serve as the primary point of contact for all London office facility needs, liaising with landlords, contractors, suppliers, and cleaners to ensure the workspace remains safe, functional, and well maintained.

• Manage staff building access and oversee the use of UK Youth’s storage facility, ensuring secure and efficient use of space.

• Manage and maintain the room booking systems, ensuring availability, access, and efficient use of meeting spaces.

• Manage departmental shared inboxes, general phone lines and post, ensuring timely and helpful responses.

• Coordinate purchasing and maintenance of office supplies and equipment, ensuring value for money and timely delivery.

Health & Safety

• Act as the main contact for Health & Safety within our London office, ensuring compliance with policies and procedures.

• Coordinate H&S inductions and site orientations for all new starters and maintain risk assessments, compliance logs, and required documentation.

• Maintain UK Youth’s risk assessment log and review schedule

• Support the collection, tracking, and reporting of organisational H&S compliance data, contributing operational reporting.

• Contribute to the development and documentation of standard operating procedures (SOPs), templates, and internal process playbooks.

Team Support

• Provide day-to-day administrative and coordination support to the People and Operations Team.

• Maintain departmental calendar, schedule meetings, and coordinate agendas, papers, and minutes.

• Lead logistics for key organisation-wide events such as our quarterly Town Halls.

Experience we're after

• Experience supporting operations, administration, compliance, or facilities within a busy organisation.

• Experience coordinating service providers, contractors, or suppliers.

• Experience supporting digital systems (e.g., Microsoft 365, SharePoint, Teams) and contributing to process improvements.

• Experience handling sensitive information and maintaining accurate, high-quality records.  

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 10th July 2026 at 23:59 (midnight)

Provisional Interview Dates: 21st and 23rd July 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Operations Manager

Type: Full-Time (40 hours per week)

Reports to: Director of Operations

Location: Westminster, London (expectation of working from our office 2-3 days a week)

Salary: c£68,000, depending on experience

Start date: We expect to complete interviews  in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.

How to apply: Please submit your application via our website. 

About CLTR

The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.

The Role

The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.

This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.

You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.

What you’ll do:

Project & Operations Management

• Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.

• Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.

• Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.

• Maintain operational documentation, process guides, and internal knowledge management systems.

Cybersecurity and IT:

• Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.

• Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.

• Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).

• Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.

• Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.

• Coordinate internal roll out and learning around AI tools.

Compliance & Governance Support

• Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.

• Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).

• Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.

• Assist in preparing for and managing external audits, accreditations, and due diligence processes.

Office & Administrative Operations

• Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.

• Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.

• Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.

• Support the planning and logistics of internal events, offsites, and all-staff meetings.

• Provide flexible operational support to the Risk Management Unit (0.5 days per week)

Organisational Development

• Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.

• Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.

• Any other tasks as reasonably requested by your line manager.

Person Specification

Essential

• Proven track record in an operations, project management, or business management role.

• Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.

• Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.

• Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.

• Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.

• A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.

• High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.

• Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.

• A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.

• Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role. 

Desirable

• Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.

• Project management qualification such as PRINCE2 or Agile.

• Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.

• Experience supporting organisational scaling or managing change in a growing team.

• Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.

• Experience managing procurement and supplier contracts.

Location and Travel Requirements

Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.

Salary and Benefits

£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.

In addition to your salary, CLTR offers a generous benefits package which includes:

• 30 days annual leave, plus public holidays;

• £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;

• £3,000 annual learning and development budget, plus up to five days paid work time;

• £2,000 onboarding grant for equipment and supplies;

• A pension contribution scheme (up to 7% employer-matched contribution);

• Private health insurance;

• Group life insurance;

• Generous parental leave benefits; and

• Paid office lunches twice a week including on Mondays.

Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.

How to apply

To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday  22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.

We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.

Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.

If you have any questions regarding the process or dates above, please get in touch.

Equal opportunities

As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.

We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.

Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.

Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.

Regional Service Manager (1 x FTE)

Change Lives. Fight Harm. Join Our Team.

Are you ready to tackle one of today's most hidden public health crises?

The South East Gambling Harms Partnership—a strategic collaboration across eight regional Citizens Advice offices (East Berkshire, West Berkshire, Reading, Wokingham and Basingstoke, Rushmore, Tadley and Hart)—has secured dedicated funding through the Office for Health Improvement and Disparities (OHID). We are launching a pioneering initiative across Berkshire and North Hampshire to identify, prevent, and reduce the devastating impacts of gambling harms.

We are recruiting for 8 roles to build this brand-new, regional project team. Roles based in Berkshire will be employed by Citizens Advice Wokingham and roles based in North Hampshire will be employed by Citizens Advice Hart :

Available Roles

Regional Service Manager (1 x FTE)

● Salary: £38,682 – £46,580 + 10% employers pension contribution

● The Role: The strategic architect of the project. You will lead the team, build partnerships with NHS and local authority commissioners, and embed gambling harm prevention into regional health strategies.

Core Details

● Hours: 37.5 hours per week

● Contract: Fixed term until 31st March 2028 (Flexible working available)

● Location: Hybrid working with regular regional travel across Berkshire and North Hampshire.

Why Join Us?

You will sit at the intersection of Public Health and Economic Resilience. At Citizens Advice, our people are at the heart of everything we do. We offer an inclusive, learning-focused culture that deeply values a healthy work-life balance. We highly value diversity and actively encourage applications from individuals with lived experience of the issues we address.

Ready to Apply?

Please download the full application pack for your chosen role via the Citizens Advice Wokingham Website or apply directly through the Charity Jobs portal.

Location: Hybrid (minimum of two days in the office (119 Britannia Walk, London N1 7JE))

Salary: 49k per annum

Role Status: Full-time, 37 hours per week

Closing Date: 28 Jun 2026 - Applications will be reviewed as received and the role may close early

We are seeking a proactive and experienced Membership Engagement Manager to join CIHT on a 12-month maternity cover contract.

Leading a small, dedicated team, you will oversee membership operations and work collaboratively across the organisation to ensure our members receive excellent service and meaningful opportunities to engage.

This is a high-impact role where you will make a tangible difference over the next 12 months—strengthening member engagement and retention while contributing directly to CIHT’s ongoing digital and CRM transformation programme.

What you’ll be doing

• Leading engagement and retention initiatives and campaigns
• Improving the member journey and experience
• Supporting a strong regional and volunteer network
• Using CRM and data insight to improve performance
• Using data and CRM insight to drive decisions and improve performance
• Contributing to our digital and CRM transformation work
• Managing and supporting a small, collaborative team

About you

• Experience in membership, engagement or relationship management
• Strong CRM and data capability
• Experience leading and supporting teams and working with stakeholders
• Collaborative, organised and focused on delivery

Other requirements

• Willingness to travel within the UK with occasional overnight stays and occasional work outside standard office hours

• Commitment to and support of equality, diversity and inclusion and understanding of how this applies to delivery of own area of work

• Commitment to the aims, values and charitable objectives of CIHT

A great opportunity to make a visible difference to member experience and engagement over the next 12 months.

Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic, and influential charity, representing over 1,150 member schools in the North East and 400 specialist schools nationally. Our reputation as the Voice of North East Schools is firmly established – trusted by our members, respected by policymakers, and recognised nationally.

We are now entering the next phase of our journey and are recruiting a highly motivated Events Manager to join our small but very successful team. This is a diverse and challenging role which offers tremendous opportunity to shape and implement programmes that make a real difference in schools.

It requires someone with strong business acumen who is a target-oriented and driven individual, focused on achieving challenging targets. You must have significant experience in managing a large and successful events programme consisting of a diverse range of physical and virtual events, ranging in size from 20 to 700 attendees. In the academic year 2024/25, we supported over 3000 school leaders from the North East and beyond through our events programme.

You will be joining a small, committed and high-performing team, where people take ownership, work at pace, and care deeply about the difference we make. In return, this role offers a genuine opportunity to shape a key part of the organisation and to play a central role in its future direction.

If you combine strong delivery with curiosity, initiative and the confidence to develop new approaches, we would be delighted to hear from you.

The Role

The Events Manager will work closely with the Directors and Senior Leaders to drive the organisation’s strategic development, financial resilience, and stakeholder relationships. As a key member of the leadership team, you will design and deliver a comprehensive annual events programme that aligns with the charity’s strategic plan and provides tangible support to schools across the North East and beyond. You will play a proactive role in shaping company strategy, contributing to the growth and sustainability of all programmes and activities.

Your primary focus will be the execution of a successful events programme and a robust income strategy for Schools North East. This involves exploring innovative ways to support the organisation’s core projects and representing the charity externally to expand our network of speakers, delegates and commercial sponsors. Working alongside other teams, you will also help grow membership programmes, ensuring the long-term sustainability of both the charity and its trading arm.

Success in this role requires the ability to maintain excellent relationships with existing and potential supporters while driving high levels of engagement across the events portfolio. You will be a confident and highly organised networker, tasked with increasing school participation by actively promoting Schools North East and developing deep links with regional stakeholders.

You will provide Directors with the essential information and capacity needed to focus on overarching strategic priorities, ensuring the events programme remains mission-aligned. By managing the Deputy Events Manager and Event Coordinators, you will ensure the team is equipped to handle the increased scale and complexity resulting from the organisation’s recent growth, delivering high-quality outcomes across all activities.

Join our Team

This is a key role in the organisation, working with a team of similarly motivated and like-minded people with a strong desire to succeed, make a difference and to support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.

Key tasks will include, but are not limited to:

Strategy and Development

• Contribute ideas, information and high-level speakers to produce a ‘must attend’ events programme that meets strategic goals
• Represent the charity externally to conduct strategic conversations with members, steering groups and commercial organisations, securing sponsorship and long-term support for the charity’s sustainability
• Oversee the marketing strategy for all events to ensure maximum engagement and brand visibility
• Grow the events programme through online and face-to-face delivery

Financial Management

• Provide Directors with the necessary data to formulate the annual budget and produce timely cash flow projections
• Take full responsibility for project budgets, and support the Business Manager to prepare detailed profit and loss reports for review by the Directors
• Manage supplier and venue relationships, ensuring all contracts and services are delivered efficiently and cost-effectively

Team Leadership

• Line manage the Deputy Events Manager, Events Coordinator (s) and any temporary support staff or interns
• Work as an integral member of a small, senior team, undertaking flexible tasks as required to deliver the overarching aims of Schools North East

Event Delivery and Operations

• Manage the full lifecycle of the events programme, from initial proposal and on-site inspection to final execution
• Ensure all projects are delivered on time and within budget, maintaining clear timelines and priorities across the team
• Oversee all operational and administrative functions to ensure excellent customer service and high-quality delivery across every event

Person Specification

Essential

Strategic & Operational Balance:

Highly organised with an eye for detail and the capacity to pivot between high-level strategy and hands-on operational tasks; organised with an eye for detail.

Collaborative Leadership:

A proactive can-do attitude; able to work independently or as a team lead to achieve shared organisational goals.

Results Driven:

Highly motivated and target orientated, with a genuine passion for making a difference in North East education.

Innovative Problem Solving:

Creative thinker able to articulate new ideas and solve complex, unexpected issues on the spot under pressure.

Stakeholder Engagement:

Excellent communication skills (verbal/written) with a natural ability to build relationships with a diverse range of people.

Senior Event Management:

5+ years’ experience delivering complex, large-scale event programmes from initial concept to final execution.

Income & Growth:

Proven track record in event income generation, including sponsorship, exhibitor sales, and executing effective marketing strategies.

Sector Knowledge:

Understanding of the education system, current policy issues and political developments affecting schools, or the willingness to learn.

Technical Skills:

Proficient in virtual event platforms ie, zoom; CRM systems and G Suite; and, event-specific platforms and AV.

Desirable

Experience in the education, charity, or membership sector

Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic and influential charity, representing over 1,150 schools in the North East and 400 specialist schools nationally.

Our reputation as the Voice of North East Schools is firmly established, trusted by our members, respected by policymakers, and recognised nationally. We are now recruiting a highly motivated Deputy Events Manager to join our small but very successful team to provide maternity cover on a fixed-term basis for up to 12 months. This is an important delivery role within Schools North East, supporting the Events Manager to plan and deliver a high-quality events programme that provides practical support, insight and connection for schools across the North East and beyond.

The role requires someone with strong organisational skills, excellent attention to detail and the confidence to take ownership of allocated events from planning through to evaluation. You will support the delivery of a diverse programme of conferences, webinars, roundtables, training sessions and stakeholder events, helping to ensure that every event is well-run, financially sound, professionally delivered and valued by delegates, speakers, sponsors and partners.

This is a hands-on role in a busy team. You will need to work at pace, manage multiple deadlines, solve problems calmly and build strong working relationships with colleagues, suppliers, venues, speakers, sponsors and school leaders. You will also contribute ideas to improve the events programme, support income generation through delegate engagement, sponsorship and exhibitor activity, and help maintain the high standards associated with Schools North East events.

You will be joining a small, committed and high-performing team, where people take ownership, work flexibly and care deeply about the difference we make. If you combine strong delivery with initiative, creativity and a genuine commitment to supporting education in the region, we would be delighted to hear from you.

The Role

The Deputy Events Manager will support the Events Manager in the planning, coordination, delivery and evaluation of Schools North East’s annual events programme. The role will take responsibility for allocated events and projects, ensuring that each one is delivered to a high standard, on time, within agreed budgets and in line with the charity’s strategic priorities.

This is a key operational role within the Events team. You will work across conferences, online events, webinars, roundtables, training sessions, stakeholder events and other activities that bring together school leaders, business professionals, policymakers, commercial partners and wider education stakeholders. You will help ensure that delegates, speakers, sponsors and exhibitors experience Schools North East events as professional, purposeful and valuable.

Working closely with the Events Manager, you will contribute to the smooth running of the events programme by managing event logistics, coordinating suppliers and venues, supporting speaker liaison, maintaining accurate event information, contributing to marketing activity, supporting sponsorship and exhibitor delivery, and ensuring strong customer service before, during and after each event.

You will also play an important role in evaluation and continuous improvement. This will include gathering feedback, reviewing delegate and sponsor experience, identifying practical improvements, and helping the Events Manager to use evidence and insight to strengthen future events.

The Events Manager retains overall accountability for the events strategy, annual programme, income targets, budgets, commercial growth and team leadership. The Deputy Events Manager will contribute to these areas by delivering allocated events effectively, supporting income-generating activity, identifying opportunities for improvement, and ensuring that operational delivery reflects the quality and ambition of Schools North East. You will also deputise in the absence of the Events Manager.

Join our team

This is an important role in the organisation, working with a team of similarly motivated and like minded people with a strong desire to succeed, make a difference and support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.

Key tasks will include, but are not limited to:

Event Delivery and Operations

• Lead on the planning, coordination and delivery of allocated events, from initial briefing through to post-event evaluation
• Manage event logistics, including venue arrangements, delegate information, speaker requirements, supplier coordination, event materials, AV requirements and on-the-day delivery
• Ensure allocated events are delivered on time, within agreed budgets and to a consistently high standard
• Maintain clear event plans, timelines, task lists and records, ensuring colleagues have the information they need to support delivery
• Provide excellent customer service to delegates, speakers, sponsors, exhibitors and partners before, during and after events
• Support the Events Manager in ensuring that operational processes are effective, consistent and fit for purpose across the full events programme 

Programme Support and Development

• Support the Events Manager to deliver a comprehensive annual events programme aligned with Schools North East’s strategic priorities
• Contribute practical ideas for event content, formats, speakers, delegate engagement and continuous improvement
• Use delegate feedback, event data and stakeholder insight to help identify opportunities to strengthen the programme
• Support the development of online, hybrid and face-to-face events, ensuring that each format is well planned and professionally delivered
• Work with colleagues across the organisation to ensure events reflect current priorities for schools and provide tangible value to members and stakeholders

Income, Sponsorship and Commercial Support

• Support the delivery of income-generating events, including delegate bookings, sponsorship packages, exhibitor activity and partner engagement
• Help identify potential sponsors, exhibitors, speakers and partners for allocated events
• Liaise professionally with sponsors and exhibitors, ensuring agreed benefits are delivered accurately and on time
• Support the Events Manager with the preparation of information needed for sponsorship, exhibitor and delegate income monitoring
• Contribute to the development of commercial opportunities while ensuring that events remain mission-aligned and credible with schools

Financial and Supplier Management

• Manage event-level budgets for allocated projects, tracking expenditure and income against agreed plans
• Obtain quotes, liaise with venues and suppliers, and support cost-effective procurement for event delivery
• Maintain accurate financial and operational records to support budget monitoring, invoicing and post-event reporting
• Support the Events Manager and Business Manager with the preparation of event information for profit and loss reporting
• Ensure contracts, purchase orders and supplier arrangements are managed in line with organisational processes 

Marketing, Communications and Engagement

• Work with the Marketing & Communications team to support effective promotion of events
• Provide accurate event information, deadlines, audience insight and content for mailers, website listings, social media and delegate communications
• Support audience engagement by helping to identify target groups, school networks and stakeholder contacts for allocated events
• Ensure delegate communications are clear, timely and professional
• Help maintain the Schools North East brand and reputation through high-quality event materials, communications and customer service

Team Working

• Work closely with the Events Manager, Events Coordinator(s) and wider team to ensure effective delivery across the events programme
• Coordinate tasks for colleagues, temporary staff, interns or volunteers where required for specific events
• Contribute positively to a small, busy and flexible team, undertaking practical tasks as required to support the wider aims of Schools North East
• Share learning, feedback and improvements to support consistency and quality across events
• Work flexibly, including occasional early mornings, evenings, regional travel and national travel where required 

Person Specification

Essential

Event Delivery:

At least 3 years’ experience in event planning and delivery, including responsibility for coordinating events from planning through to evaluation

Operational Organisation:

Highly organised, with strong attention to detail and the ability to manage multiple deadlines, tasks and priorities at pace

Problem Solving:

Able to remain calm under pressure, solve practical problems quickly and respond effectively to unexpected issues during event planning and live delivery

Communication and Customer Service:

Excellent verbal and written communication skills, with the ability to provide professional, responsive and high-quality customer service to delegates, speakers, sponsors, exhibitors, suppliers and colleagues

Stakeholder Relationships:

Confident in building and maintaining effective relationships with a wide range of people, including venues, suppliers, school leaders, speakers, sponsors and partners

Income and Commercial Awareness:

Experience supporting income-generating events, including delegate bookings, sponsorship, exhibitors, ticket sales or commercial partnerships

Supplier and Venue Coordination:

Experience liaising with venues, AV providers, event suppliers and contractors to support high quality and cost-effective delivery

Budget Awareness:

Able to monitor event-level budgets, track income and expenditure, and maintain accurate records to support financial reporting

Technical Skills:

Confident using event systems, CRM or database platforms, virtual event software, G Suite or similar tools, and basic AV equipment

Collaborative Working:

A proactive, can-do approach, with the ability to work independently and as part of a small, busy team

Results Driven:

Highly motivated, target-oriented and committed to delivering high-quality outcomes that support education in the North East

Sector Interest:

An interest in, and ability to quickly understand, the education system and the issues affecting schools Desirable Experience in the education, charity, or membership sector

To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.

About Care4Calais

Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.

We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.

In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.

Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.

Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the role

The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.

The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety. 

You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective  distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer. 

This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.

 Key Responsibilities

Your responsibilities will include, but will not be limited to:

• Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.

• Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations. 

• Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.

• Managing and supporting large teams of dedicated volunteers supporting people seeking safety.

• Being involved in ensuring that safeguarding procedures are followed in your teams.

• Volunteer onboarding and induction, and continuous volunteer management.

• Develop and deliver training to volunteers.

• Regular in-person visits to the volunteer teams you manage in London. 

Person Specification

Essential Skills and Experience: 

• Clear leadership ability, with the capability to act with initiative and drive;

• Proven project management skills;

• Strong commitment to the rights of people seeking safety;

• Commitment to Care4Calais' values and mission, including anti-racism;

• Hands on, operational, dynamic and enthusiastic;

• Team worker with good communication and people skills;

• Self-motivated and used to managing multiple priorities to meet deadlines;

• Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;

• Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;

• Excellent verbal and written communication skills;

• Ability to work on Google Workspace and Office 365.

Desirable Skills and Experience:

• Experience leading and managing volunteer teams from varied backgrounds

• Experience working/volunteering supporting people seeking safety 

• Experience in making grant applications/fundraising experience and managing budgets

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.

Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.

Applications

Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.

The successful applicant will be provided with the induction and training needed for them to succeed in the role.

Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.

We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you. 

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.

Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Interim Director of Finance and Operations
London | Hybrid Working (2 days per week in the office)
3-6-Month Interim Assignment
£500-£600 per day

We are working with a respected UK membership organisation seeking an experienced Interim Director of Finance and Operations to provide strategic leadership across finance and corporate services during a key period for the organisation. 

Reporting to the Chief Executive and forming part of the Senior Leadership Team, you will lead Finance, HR, Membership, IT and Facilities, ensuring strong governance, operational effectiveness and financial sustainability.

Key responsibilities:

• Lead financial planning, budgeting, forecasting and reporting
• Provide strategic financial advice to the Chief Executive, Board and Committees
• Strengthen financial controls, governance and risk management
• Oversee year-end accounts, audit and statutory reporting
• Drive operational efficiency and continuous improvement across corporate services
• Provide leadership across HR, IT, Membership and Facilities functions
• Support organisational development, culture and staff engagement
• Ensure compliance across GDPR, health and safety and regulatory requirements
• Lead and develop a high-performing corporate services team
• Support the delivery of strategic priorities and organisational change initiatives

About you:

• CCAB-qualified accountant
• Experienced Finance Director, Director of Finance & Operations, COO or equivalent senior leader
• Strong track record within charities, membership bodies, professional institutes, Royal Colleges or other not-for-profit organisations
• Experienced in working with Boards, Committees and Trustees
• Broad corporate services experience covering finance, governance, risk and operational management
• Commercially minded with a hands-on and pragmatic approach
• Strong leadership, communication and stakeholder management skills
• Able to balance strategic thinking with operational delivery

Previous experience within a membership organisation, professional body or charity would be highly advantageous.

This is an excellent opportunity to join a purpose-driven organisation and play a key leadership role during an important period of organisational development and change.

London-based with hybrid working, typically requiring two days per week in the office.

Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire? 

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.

We are seeking a values-led finance and operations professional to lead on our finance and operations systems at Action Hampshire. In this senior leadership role, you will guide the finance team, support strategic objectives, and influence decision-making processes at our organisation. Your expertise in charity finance operations will be crucial to informing the Senior Leadership team and guiding the finance team to ensure our compliance and adherence to financial planning, budgeting and reporting.

Who You Are: 

• Proven experience in charity finance and operations management

• Strong leadership, coaching, and team management skills 

• Excellent understanding of financial compliance and operational best practices for VCSE organisations 

• Ability to convey complex information effectively to internal and external stakeholders 

• A commitment to fostering a positive team culture and supporting the professional growth of others 

• Be committed to Action Hampshire’s values and have an understanding of and an empathy with the culture and values of the VCSE sector.

The Role

The Law Society of England and Wales is looking to recruit a Membership Project Executive to join our Membership Engagement & Services Team.

The role will provide project and stakeholder management and coordination in relation to events, meetings and content, including video, website, social media and enewsletters. The role supports the operations of a team of engagement managers to deliver on an ambitious annual programme tailored to different membership segments. The role proactively maintains accurate trackers, templates, schedules, action plans and dashboards, documents team processes, performs research and analysis, prepares draft documents and programmes, plans and organises the delivery of events, meetings and content, and works closely with members and internal stakeholders.

Please refer to the Job Description for further information.

What we're looking for

We are looking for highly organised and experienced planners in relation to events organisation and content delivery. You will have an excellent eye for detail, a proactive approach, anticipate issues before they arise and demonstrate excellent research, analytical, communication and writing skills. You will have excellent stakeholder management skills and be able to work with limited supervision. You will thrive on managing competing priorities across a portfolio of cross-organisational projects while consistently delivering excellent outcomes.

What's in it for you

This is an excellent opportunity to contribute to and impact a purpose-driven organisation. You will join a strong brand committed to promoting equality, diversity and inclusion, and a culture of clarity, trust, excellence and respect.

We operate a hybrid working environment (2-3 days per week in the office), a generous flexible benefits package, a supportive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.