Membership operations manager jobs
How's your job search on our site?
Membership and Education Administrator
CONTRACT: Permanent, Part Time (28 hours per week)
ORGANISATION: Royal Life Saving Society UK
DEPARTMENT: Membership and Education Directorate
LOCATION: RLSS UK Headquarters (Redhill House, 227 London Road, Worcester, WR5 2JG)
REPORTS TO: Director of Membership and Education
SALARY: £23,132.20 (Grade H) *Pro-rata for 28 hours per week, £18,505.76 per annum
KEY TASKS, ROLES, AND RESPONSIBILITIES
- Provide administrative support to the Director of Membership and Education and the wider department
- Coordinate meetings, including scheduling, agendas and tracking actions
- Manage multiple shared inboxes, ensuring queries are handled promptly and professionally
- Collate data, insights and information as required for reports and updates
- Coordinate travel and accommodation bookings for the Membership and Education team and volunteers
- Support the planning and delivery of RLSS UK events, campaigns and initiatives
- Assist with procurement of goods and services, liaising with suppliers and the Finance team
- Support membership administration, including managing enquiries, payments and record-keeping
- Assist with the delivery of communications to members and volunteers
- Contribute to providing a high-quality service to members and volunteers
- Produce notes from meetings including the various Working Groups, attending in person as required
General
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS’s compliance programme.
- Demonstrate and uphold RLSS UK values and behavioural standards
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager
This job description should not be regarded as exclusive or exhaustive. It is intended to outline the areas of activity and responsibility associated with the role only. It may be changed to reflect the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Excellent organisational skills, with the ability to manage conflicting priorities and maintain a high level of attention to detail
- Strong written and verbal communication skills
- Proactive and positive team player with a flexible, can-do attitude
- Evidence of continuous professional development
- Proficient in CRM systems and Microsoft Office applications
- Ability to use initiative and work independently when required
- Ability to be flexible with regards to your hours, and willingness to work occasional evening and/or weekends to support the needs of the role
Desirable Relevant Experience, Skills and/or Aptitudes
- Experience of working with and supporting volunteers and/or members
- Experience in a customer facing role
- Experience of supporting events or projects
- Knowledge and understanding of RLSS UK and its activities
YOUR APPLICATION
Please send your CV and a short Cover Letter outlining your suitability for the post
Closing Date – 5pm, Friday 24 July 2026
Interview Date – Wednesday 12 and Thursday 13 August 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Senior Head of Operations
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DIRECTORATE: Corporate Services
LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT
SALARY: £48,000 to £52,000 per annum
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.
ROLE AND RESPONSIBILITIES
The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.
Our current Regulatory bodies are:
- The Office of Qualifications and Examinations Regulation, Ofqual in England.
- The Council for the Curriculum, Examinations & Assessment, CCEA in Northern Ireland.
- Qualifications Wales, QW in Wales.
Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.
KEY RESPONSIBILITIES
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the HR, Business Systems and IT, and Compliance functions
- Develop and improve internal systems, processes, and operational procedures
- Support organisational planning and delivery
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
- Attend Board meetings and committees where required, and any other such Leadership Team functions where necessary
- Build effective relations across departments to support organisational excellence
- Always demonstrate and uphold the Society’s values and behavioural standards.
People & HR Management
- Ensure effective, legally compliant policies and procedures are in place to support the recruitment, development, and retention of a high performing workforce
- Support the development and implementation of HR initiatives that build and underpin equality, diversity and inclusion, learning and development, wellbeing, and employee engagement
- Lead on the development and presentation of recommendations for annual pay and benefits review
- Support recruitment, onboarding, and staff development processes
- Help foster a positive, inclusive, and high-performing workplace culture
- Support managers with operational people-management matters
Compliance
- Ensure that standards, policies, and procedures meet and exceed the regulatory requirements set by our regulatory bodies
- Ensure compliance with RLSS UK regulators
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts, and compliance frameworks are in place
- Lead on operational health and safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership teams
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across RLSS UK programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of HR, Compliance and organisational Risk Management, and Business Systems & IT
- Demonstrable experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- High level of integrity and dependability
- Strong analytical, critical thinking, and multi-tasking skills, with the ability to work to tight deadlines, and pick up new information and apply at pace
- Proficient in Microsoft Office and organisational software systems
Desirable Relevant Experience, Skills, and/or Aptitudes
- Experience working within the charity sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health and safety systems
We are looking for someone who:
- Is highly organised, proactive, and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has a positive, can-do attitude and demonstrates RLSS UK values
- Has strong emotional intelligence and leadership skills
YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post
Closing Date – 11.59pm, Thursday 23 July 2026
Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced Governance Manager to play a pivotal role at the heart of CILIP. Working closely with Trustees, Board and Committee Chairs, the Executive Team and the Presidential Team, you will help ensure that CILIP operates to the highest standards of governance, accountability and compliance.
This is an excellent opportunity for a governance professional who enjoys building strong relationships, improving processes and supporting effective decision-making.
ABOUT THE ROLE
Reporting to the Interim Finance Director, the Governance Manager will lead and coordinate governance, compliance and organisational processes across CILIP.
You will be responsible for supporting effective decision-making, ensuring compliance with legal and regulatory requirements, and providing expert governance support to the Board, Committees and Executive Team.
This role combines strategic oversight with hands-on delivery and is ideal for someone who enjoys driving good governance while ensuring operational excellence.
This is a fixed-term role for 9 months due to organisational planning requirements.
Key areas of delivery:
Governance and Board Support
Lead and continuously improve governance processes, support the effective operation of the Board and Committees, and provide advice on governance best practice.
Policy and Compliance
Oversee CILIP's policy governance framework, coordinate policy reviews and support compliance with statutory and regulatory requirements.
Executive and Organisational Coordination
Support the Executive Team through the coordination of key meetings, events, organisational planning and corporate administration.
Presidential Team Support
Coordinate the activities of the Presidential Team, ensuring effective planning, stakeholder communication and logistical support.
Continuous Improvement
Identify opportunities to strengthen governance systems, improve ways of working and promote accountability and transparency across the organisation.
ABOUT YOU
We're looking for an experienced governance professional who thrives in a collaborative environment and enjoys working with senior stakeholders to ensure organisations operate effectively and compliantly.
You will bring:
- Experience supporting governance within a charity, membership body or similar organisation.
- A strong understanding of charity governance, trustee responsibilities and regulatory requirements.
- Experience supporting Boards and Committees and managing governance processes.
- Excellent stakeholder management, communication and relationship-building skills.
- Strong organisational skills, with the ability to manage competing priorities and deliver to deadlines.
- High levels of accuracy, discretion and sound judgement when handling sensitive information.
- A proactive approach to improving processes and ways of working.
- Strong digital skills, including Microsoft 365.
You'll also be a professional, credible and resilient individual who can work independently while remaining highly collaborative, and who shares CILIP's commitment to equality, diversity, inclusion and public benefit.
Desirable: Experience of company secretariat responsibilities, statutory filings, governance or board portal systems, and relevant governance or compliance qualifications.
ABOUT CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description and person specification by 11:30pm on 26th July 2026
Interview dates:
First interviews will be held on 31st July 2026 via Teams
Second interviews will be held on 5th August via Teams
CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.
If you require any adjustments or support at any stage of the application or recruitment process please contact us.
The client requests no contact from agencies or media sales.
Job Title: CRM Operations Analyst
Team: Digital Transformation & Technology (Supporter Engagement & Experience)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.
By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.
Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.
Key Responsibilities
User Support & Administration
-
Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.
-
Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.
-
Provide guidance to staff on how best to use Salesforce for their day-to-day needs.
-
Maintain and update user accounts, roles, and permissions.
-
Deliver basic in-house training sessions and user guides to support adoption.
-
Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.
Data Management & Imports
-
Manage regular data imports
-
Run reconciliations with Finance to ensure CRM records align with income systems.
-
Support data quality initiatives, including deduplication and validation.
-
Maintain GDPR consents, preferences, and data hygiene standards.
Reporting & Dashboards
-
Build and update simple CRM reports and dashboards.
-
Help staff use reports effectively, and create custom reports where needed
-
Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.
Configuration & Changes
-
Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).
-
Support the Senior Salesforce DBA in testing and deploying small changes.
-
Help enforce configuration standards and document processes.
Integrations & Pipelines (Support Role)
-
Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).
-
Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.
-
Support basic configuration tasks to ensure reliable system-to-system connections.
The person
Skills & Experience
Essential
· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).
· Familiarity with data imports and reconciliation processes.
· Ability to write and run SOQL or SQL queries at a basic level.
· Experience building reports and dashboards in Salesforce.
· Strong attention to detail and accuracy in handling supporter data.
· Good communication skills, with the ability to support non-technical colleagues.
· Understanding of GDPR and the importance of data protection.
Desirable
· Salesforce Administrator certification (or willingness to work towards it).
· Experience in a not-for-profit, membership, or fundraising environment.
· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.
· Exposure to Azure Data Factory or other data pipeline tools.
· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).
Personal Attributes
· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.
· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.
· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.
· Adaptable – able to shift between operational fixes and long-term improvements.
· Curious – motivated to learn and grow in data engineering, BI, and analytics.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
[NF1]Is this needed as essential or is it desirable?
[GA2]A basic level is essential in my view. It’s a prerequisite for supporting things like selections etc.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
QCCA has served Camden’s communities for more than 40 years.
Today we support more than 3,000 local residents every year through:
- Youth Services
- Older People’s Services
- Advice & Advocacy
- Family Support
- Two successful children’s nurseries
- Community facilities
- Health and wellbeing programmes
- Employment and skills initiatives
With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.
Why This Role Is Different
This isn’t a traditional Finance Manager role.
Yes, you’ll oversee management accounts, budgets and audit preparation.
But you’ll also have the opportunity to:
- Transform our finance systems.
- Lead our migration from QuickBooks to Xero.
- Introduce smarter digital processes.
- Improve financial reporting.
- Build dashboards that help managers make better decisions.
- Work directly with the Chief Executive and Board of Trustees.
- Influence organisational strategy.
- Help shape the future of one of Camden’s leading community charities.
You’ll have the freedom to improve how we work—not simply maintain existing processes.
What You’ll Be Doing
You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.
Working closely with our Chief Executive and Senior Management Team, you’ll:
- Lead the migration from QuickBooks to Xero (or an agreed cloud accounting platform).
- Produce insightful monthly management accounts and financial reports.
- Develop budgets, forecasts and financial models.
- Present financial information to Trustees and senior managers.
- Improve financial systems, controls and reporting.
- Introduce automation and digital workflows.
- Support commercial income generation and grant-funded projects.
- Lead the annual audit process.
- Line manage and develop our Finance Assistants.
- Help build a finance function fit for the future.
Who We’re Looking For
We’re looking for someone who enjoys making organisations better.
You’ll probably have experience of:
- Charity finance.
- Management accounting.
- Budgeting and forecasting.
- Audit preparation.
- Financial controls.
- Cloud accounting systems (Xero experience is highly desirable).
- Leading change and improving systems.
- Supporting non-finance managers.
- Working collaboratively with senior leaders and Trustees.
Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.
We ask you to apply by sending us your CV and cover letter (2 pages) demonstrating your experience.
The client requests no contact from agencies or media sales.
We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.
What you’ll do:
- Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
- Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
- Review and prepare Portfolio Pathway applications for assessment by the specialist committee.
- Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
- Provide a timely, customer-focussed and responsive service.
What you’ll need:
- Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
- Ability to understand, interpret and advise on legislation, external processes and complex documentation.
- Strong communication skills with the ability to explain complex issues.
- Strong team player able to work collaboratively to meet team goals.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Procurement Manager
- £53,592 - £60,535 FTE per annum (dependent on experience)
- Full time, 35 hours per week
- Fixed term contract ending 31st December 2027*
*This contract has the potential to become permanent.
About the role
London-based contract with the option of hybrid working between the office and home. Please note, the current expectation is that colleagues will travel to the office in London one day per week throughout the year, on specified days agreed with line manager in advance.
We’re looking for a Procurement Manager to support a leading health focused Membership Body’s Facilities & Operations team leading a pivotal function. This autonomous role is responsible for coordinating procurement activity across the organisation to help deliver value for money for their members, strengthen contract management and build strong supplier relationships.
Whether you're an experienced Procurement Manager looking for the opportunity to shape and lead a new standalone procurement function, or an experienced procurement professional ready to take the next step into your first Procurement Manager role and develop strong oversight and governance across the organisation, we'd love to hear from you. This role offers the chance of real impact from day one, with the support and encouragement to continue developing your skills and grow into the full scope of the role.
The organisation is a dynamic membership body with an ambitious corporate strategy to increase support to members and ensure they are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of their members, now and in the future. This is particularly important to us as they embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships.
The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate within the organisation. CSI is a centre for excellence; a collection of professionals leading the organisation in its ambition to be a modern, influential and impactful organisation. Their Charter aligns strongly to their values and recognises the connection between their work, that of their colleagues and the care their members provide to patients.
Are you:
· A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation?
· Driven and passionate about building effective relationships and maximising value for money?
· Able to challenge well and support contract managers development at all levels across the organisation?
· A values-led and trusted people leader with strong technical skills?
If so, we want to hear from you!
Working arrangements
Hybrid working. The organisation operates a hybrid working model, allowing employees to work between their home and the office. While they do not stipulate the number of days in the office, employees decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the organisation, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
Flexible working. They currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. They are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs.
Why work for them?
The organisation is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
Their goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. They all strive for continuous improvement and to deliver the best possible outcomes for their members. They aspire to work in a way that embodies their values of learning, courage, inclusive and integrity. Shared values are part of their organisational DNA, reflecting the expectations they have of ourselves and others.
How to apply
Please reply to this advert with your CV in the first instance. We will then send the full recruitment pack.
As part of the application process, candidates will be asked to provide written responses to six criteria listed on the recruitment pack.
Closing date: 10am, 30th July
Shortlisting outcome: W/C 3rd August
Interview date: Likely 13th / 14th August (likely remote interviews)
Equality, Diversity and Belonging
Accessibility and adjustments
To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages.
As part of the Disability Confident Scheme candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. They may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, they will ensure that a proportionate number of disabled candidates are shortlisted for interview.
The organisation is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. They are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, they particularly encourage applications from candidates under-represented in the current workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
Head of Operations
Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)
Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum
About the BDA
The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.
We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.
About the role
This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.
As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.
You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.
This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.
We're looking for someone who:
· Has significant operational leadership experience within a complex organisation.
· Is passionate about organisational improvement and delivering change.
· Can combine strategic thinking with hands-on delivery.
· Has experience of performance management, governance and business planning.
· Understands how digital, data and AI can improve organisational effectiveness.
· Is an excellent communicator who can build relationships and influence at all levels.
Why join us?
- The opportunity to shape and influence a growing and ambitious organisation.
- A varied and rewarding leadership role with real scope to make a difference.
- A flexible, supportive and values-led culture.
- Generous annual leave and pension arrangements.
- Commitment to learning, development and wellbeing.
For further information about the role please visit BDA's website.
About the Constitution Society
The Constitution Society is an independent educational foundation founded in 2009.
We promote public understanding of the UK constitution and work to encourage informed debate between legislators, academics and the public about proposals for constitutional change. We advocate the maintenance of basic constitutional standards and a considered approach to constitutional change. Where such change is required, we argue for the careful preparation of legislation, with broad consultation and adequate time for scrutiny and debate.
The Constitution Society is a registered charity. We are entirely independent, with no connection to any political party. We rely for our funding on individual donations and grants from educational trusts and foundations.
The Role
We are seeking an organised, proactive and dependable Office Manager to help ensure the smooth running of the Constitution Society. Working closely with the executive team, you will play a central role in the day-to-day administration of the charity. This is a varied position combining office management, executive support, governance administration, financial administration, communications and event management. The successful candidate will be highly organised, comfortable working independently and able to manage a varied workload within a small, friendly organisation.
Key Responsibilities
Office and Operations
- Manage the day-to-day operation of the Society's Westminster office.
- Maintain office systems, filing and organisational records.
- Identify opportunities to improve office procedures and administrative systems.
Executive and Governance Support
- Provide executive support to the Directors, including diary management, meeting scheduling and travel arrangements.
- Assisting in managing Society correspondence and general enquiries.
- Organising trustee meetings, staff meetings and the Annual General Meeting, including preparing and circulating papers and minutes.
- Maintain governance records and organisational policies.
- Assist with Charity Commission and Companies House compliance and statutory filings.
- Monitor governance deadlines and ensure key organisational records remain up to date.
Finance Administration
- Process invoices, expenses and purchase orders.
- Maintain financial records and reconcile routine expenditure.
- Liaise with the Society's accountants and external auditors.
- Support the preparation of budgets and financial reports.
- Administer contractor payments.
- Monitor subscriptions, memberships and regular payments.
Communications and Digital Engagement
- Manage the Society's social media channels, including LinkedIn, YouTube and Bluesky.
- Schedule and publish content promoting the Society's research, publications, events and media appearances.
- Help grow the Society's online audience through engaging digital content.
- Monitor social media performance and prepare basic analytics reports.
- Assist with maintaining the Society's website and email mailing lists.
Events
- Assist with organising seminars, conferences, lectures and receptions.
- Coordinate invitations, registrations and event logistics.
- Book venues and liaise with suppliers.
- Support publication launches and other public events.
Person Specification
Essential
- At least two years' experience in an office management, executive assistant, operations or senior administrative role.
- Excellent organisational skills with exceptional attention to detail.
- Experience organising meetings, preparing agendas and taking accurate minutes.
- Experience of financial administration, including processing invoices and maintaining financial records.
- Experience managing or contributing to organisational social media accounts.
- Excellent written and verbal communication skills.
- Excellent IT skills, including Microsoft Office (particularly Outlook, Word and Excel) and familiarity with cloud-based collaboration tools.
- The ability to work independently, prioritise competing demands and manage multiple projects simultaneously.
- The ability to handle confidential information with discretion and professionalism.
Desirable
- Experience working in the charity, education, public policy or not-for-profit sectors.
- Experience supporting trustee boards or senior leadership teams.
- Experience organising public events or conferences.
- Experience using WordPress or another website content management system.
- Experience using email marketing platforms such as Mailchimp or YMLP.
- A degree or equivalent professional qualification, or comparable relevant experience.
What We Offer
The Constitution Society is a small organisation where every member of staff makes a significant contribution to our work. This is an opportunity to join a respected educational charity at the centre of debates about the UK constitution, working with leading academics, policymakers and public figures.
The Constitution Society is committed to equality of opportunity and welcomes applications from candidates of all backgrounds.
How to Apply
Please upload a combined cover letter (one page maximum), CV (two pages maximum). These should be uploaded in a single PDF or Word document. Use your full name as the file title: i.e. "John Smith".
Closing date: 31 July 2026.
Interviews will be held in Westminster week commencing 10 August 2026.
The Constitution Society is an independent educational foundation which works to promote public understanding of the UK constitution.
The client requests no contact from agencies or media sales.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt.
This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence.
This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work.
The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact.
You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation.
What you’ll be doing
-
Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.
-
Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.
-
Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account.
-
Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.
-
People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.
-
Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.
-
Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
-
Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change.
-
Experience leading complex organisational change and systems transformation, including the people dimensions of change.
-
Experience managing contracted delivery of services by third parties
-
Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.
-
Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required
-
Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk
-
Experience of people management, and good HR / employment practice
-
Substantial experience of charity governance and compliance
-
Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence
Desirable:
-
Experience of property or building management, including leases, tenancy relationships, and facilities oversight
-
Experience of a CIO conversion or similar legal restructuring of a charity
-
Familiarity with Salesforce or similar CRM platforms
-
Experience of working in a faith, membership, or congregational context
-
Company secretarial experience
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
-
JOB TITLE: Operations Director
-
LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office.
-
WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
-
SALARY: £55,000 per annum
-
START DATE: ASAP
Our benefits package includes
-
30 days holiday, plus English bank holidays
-
Workplace pension scheme (7% Employer contribution)
-
Staff support budget for personal development and wellbeing
-
Membership of financial wellbeing programme (Maji)
Apply for the position of Operations Director
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Wednesday 15th July 2026, 23:59 BST.
Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026.
Please keep these dates free and be aware that there will be a short notice period before each interview.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
About us
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.
Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.
---
About the role
The Project Manager coordinates and delivers Act Build Change's programmes and initiatives, ensuring projects are completed on time, within budget, and to agreed standards. This hands-on role requires strong organisational skills, attention to detail, and the ability to manage multiple concurrent projects across membership programmes, partnership activities, and internal operations.
Working closely with programme leads and stakeholders, you'll provide essential coordination support to keep projects on track whilst maintaining clear documentation and communication throughout project lifecycles. Reporting to the Senior Project Manager, you'll ensure consistent project delivery standards and contribute valuable insights from project evaluation and monitoring.
---
Key responsibilities
Project planning and coordination
- Manage project lifecycles from initiation through to completion:
- Develop and maintain project plans, timelines, and documentation using workflow systems.
- Track project progress against milestones, identifying risks and proposing solutions to keep projects on track.
- Support budget monitoring and resource allocation to ensure projects stay within agreed parameters.
- Facilitate project meetings, prepare agendas and keep time, and maintain clear communication between stakeholders.
Project delivery support
- Coordinate logistics and delivery across a variety of organisational activities:
- Manage workshop, event, and campaign logistics including venue coordination, travel arrangements, and participant communications.
- Organise internal projects including team away days, meetings, and organisational events.
- Support partnership project delivery by liaising with external stakeholders.
- Oversee delivery of programmes and maintain accurate records.
Monitoring and evaluation
- Track project outcomes and support continuous improvement:
- Collect and analyse project data, feedback, and evaluation results.
- Produce regular project reports highlighting progress, outcomes, and lessons learned.
- Support evaluation processes for workshops and programmes, identifying areas for improvement.
- Maintain project archives and documentation for future reference and organisational learning.
Process and team support
- Contribute to effective project management practices across the organisation:
- Support implementation of project management frameworks and processes.
- Collaborate with colleagues to share learning and improve project delivery methods.
- Participate in team planning and reflection sessions.
- Assist with ad-hoc projects and activities as required to support organisational goals.
---
What we're looking for
Essential experience and skills
- Demonstrable project management experience with a proven track record of delivering multiple concurrent projects on time and within budget.
- Strong experience coordinating events, workshops, or programmes involving multiple stakeholders.
- Demonstrated ability to manage project timelines, resources, and logistics effectively.
- Experience working with external partners, suppliers, or contractors.
- Excellent written and verbal communication skills with ability to engage diverse audiences.
- Strong team collaborator.
- Proficiency with project management tools and systems.
- Comfortable working remotely with minimal supervision and strong self-management skills.
Desirable experience and skills
- Previous experience of community organising or a strong interest in it.
- Experience of working in nonprofit or mission-driven environments.
- Background coordinating membership programmes or community engagement activities.
- Experience organising team events, away days, or internal organisational activities.
- Budget monitoring experience.
Personal qualities
- Highly organised with exceptional attention to detail and ability to manage multiple competing priorities.
- Confident project manager who maintains professional standards whilst remaining collaborative and open to different perspectives.
- Proactive problem-solver who identifies challenges early and offers practical solutions.
- Clear communicator who builds positive relationships with colleagues and external partners.
- Adaptable and resilient, thriving in a fast-paced environment with changing demands.
---
What we offer
Salary and benefits
- £30,900-£39,140 salary, depending on experience.
- Permanent contract with option for 4-5 days per week (salary and benefits will be pro-rated).
- Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
- Pension scheme and enhanced parental leave and sick pay.
Working arrangements
- Fully remote working (must be within 4 hours of central London).
- Access to office space in London when needed.
- Co-working space expenses available for those based outside London.
- Occasional travel to London may be required (up to twice a month), with expenses covered.
- Team away days around the UK (up to four times a year), with expenses covered.
- Full equipment and tech support provided.
Growth and impact
- Direct contribution to building people's power and making positive social change.
- Collaborative, mission-driven work environment with impact across the UK.
- Professional development opportunities including training and events (assessed on an individual basis).
- Clear growth pathway in an expanding team.
---
How to apply
Note:
- This role is for UK-based candidates who have the right to work in the UK.
- Applicants that do not follow these instructions may not be considered.
- Due to the volume of applications we may not be able to respond to everyone.
Please submit your application using the application form, which should include:
- Your CV (PDF, max. two pages).
- Answers to the application questions, referring to the job description and providing specific examples.
Next steps
- Submit your application by Thu 23 July at 23:59.
- First round interviews will begin the week of Mon 17 Aug.
- We may arrange a second round of interviews.
- The role will start from Sep/Oct 2026.
---
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
Social Media Manager
Salary: £37,456 per annum
Hours: Full Time
Contract: Permanent
Location: King's Cross, London, Hybrid
Who are we?
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
We're looking for a dynamic and talented Social Media Manager to lead on all things social at Art Fund.
This role is really plugged in to what's happening in museums and galleries around the UK, and our work to support them.
That means you'll spend a lot of time creating video and image content to spotlight great museums and galleries. That helps us grow membership of products like the National Art Pass, and the more members we have, the more museums we can support.
You'll also tell the story of our charitable purpose, through fundraising campaigns, our funding programmes, and high-profile events like Museum of the Year.
All this ladders up to build our brand - which helps us connect more people with great art and culture, and to support more museums and galleries.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59pm on Sunday 2 August 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
Please see the 'Work with us’ pack for more information.
About the role
We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.
This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.
Key Information
- Salary: from £43,000 depending on experience
- Full-Time, One Year Fixed Term Contract
- Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
- Closing Date: Friday 24th July (We interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
- Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
- Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
- An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
- Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
- Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
- Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
- Line Management experience desirable but not essential.
Faith Expressions
Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years.
Over the past three years, PCR has won:
- the Change Project of the year award in 2023
- the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards
- Fundraiser of the Year award at the National Fundraiser Awards 2026
- The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026
Job Description
Prostate Cancer Research is seeking a skilled, relationship driven and commercially minded Senior Account Manager to support the growth of our groundbreaking data initiative, Prostate Progress. This role offers an exciting opportunity to work at the point where healthcare innovation, research, data, and commercial partnerships meet. Playing a pivotal part in ensuring that industry partners receive exceptional service, clear communication, and the highest standards of delivery.
As the day-to-day lead for commissioned studies, you will own and develop a portfolio of relationships across pharmaceutical, biotechnology, MedTech and research organisations. Ensuring seamless coordination between clients and PCR’s internal delivery teams and driving renewed commissions and expanded account value.
The ideal candidate will bring strong experience in account management, an ability to translate complex requirements into clear deliverables, and a passion for working in a purpose driven environment where partnerships drive real world impact for people with prostate cancer.
As part of representing PCR within the life sciences ecosystem, the role will involve both UK and international travel. Including attendance at client meetings, conferences, partner briefings, and key industry events.
Key Responsibilities
Client and partnership management
- Serve as the primary point of contact for PCR’s partners commissioning data-related activities, coordinating structured communication through kick‑off meetings, milestone reviews, and issue‑resolution processes.
- Build and grow strong, trusted relationships with clients, ensuring clarity of expectations, accurate project tracking, and timely delivery of all commitments.
- Develop tailored account plans to strengthen engagement, act as a trusted advisor to partners, drive renewals and repeat business, and drive year‑on‑year revenue growth.
Pipeline development and new business support
- Work with the Head of Business Development and Director of Partnerships to contribute to commercial discussions and maintain an organised, strategic pipeline of commercial opportunities across life sciences and research sectors.
- Lead the development of expansion opportunities within existing accounts, helping shape compelling, commercially viable proposals.
- Develop study scopes, timelines, budgets and value propositions that reflect both industry needs and PCR’s capabilities.
Internal Coordination & Project Delivery
- Collaborate closely with PCR’s Head of Project Delivery, Senior Data Analyst, Translational Research Director, and Finance to ensure internal readiness and alignment on all contracts.
- Translate client requirements into clear internal plans.
- Facilitate clear handovers, milestone planning, and resource assessments that support timely delivery and mitigate operational risks.
- Maintain oversight of project progress across active accounts.
- Proactively surface project risks, blockers, or capacity issues, ensuring rapid escalation and problem‑solving.
Commercial Oversight & Reporting
- Shape pricing strategy and commercial recommendations, including value‑based pricing and cost‑benefit narrative development.
- Track financial performance of contracts, supporting accurate forecasting and revenue monitoring with Finance.
- Regularly review account performance
- Identify growth opportunities and commercial risks
- Produce high‑quality pipeline updates, performance summaries, and insight reports for senior leadership.
Compliance & Governance
- Ensure all data‑related work meets GDPR and contractual data protection requirements
- Coordinate with colleagues to uphold ethical and regulatory frameworks related to research, intellectual property, and partner agreements
- Maintain accurate documentation and audit‑ready records across CRM and contract systems
Sector Engagement
- Represent PCR and Prostate Progress at industry events, conferences, and networking forums, helping build visibility and cultivate new leads. Includes international travel.
- Gather client and market insights to inform service development, modelling formats, and partnership offerings, develop a strong understanding of the external markets.
- Act as an ambassador for PCR’s mission and the value of Prostate Progress.
Skills and Competencies
Our ideal candidate would have the following:
Experience
- Significant experience in account management, partnerships or client leadership roles.
- Experience working with and/or within pharmaceutical, NHS, biotechnology, MedTech, clinical research organisations, or related scientific/healthcare environments (desirable).
- Demonstrated success managing complex B2B accounts and delivering high‑quality partnership experiences.
- Experience shaping proposals, negotiating commercial terms, and contributing to pricing or cost‑benefit analysis.
- Strong background in working with cross‑functional technical teams (e.g., analytics, research, finance, delivery).
- Confident using CRM systems and producing accurate forecasts and performance reports.
- Experience representing an organisation at external events, conferences, or partner meetings – with the willingness and ability to undertake UK and international travel, as required.
- Experience in account growth, renewals and strategic client planning.
Skills
- Excellent relationship building, client‑facing, and communication skills – able to translate technical concepts into clear, compelling narratives.
- Strong commercial judgement and understanding of partnership value drivers in life sciences.
- Strong strategic account management capability
- Skilled in shaping proposals and supporting commercial discussions
- Skilled in problem-solving, risk identification, and facilitating cross‑team alignment.
- Highly organised, detail oriented, and comfortable managing multiple workstreams simultaneously.
- Strong analytical abilities and confidence working with data or financial models.
Personal Attributes
- Purpose driven, collaborative, and committed to delivering exceptional partner experiences.
- Proactive, solutions focused, and comfortable working with ambiguity in a fast‑moving environment.
- Values led and aligned to PCR’s mission of improving outcomes for people with prostate cancer.
- Commercially minded with a strong sense of ownership and accountability.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a one stage/two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact us at the email address found in the full job description (attached).
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
No applications without a cover letter will be accepted
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.