Membership operations manager jobs

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Operations Director

The ideal candidate

We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.

You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships

The role

The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.

You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

About the Role

We are looking for an exceptional Executive Assistant and Business Coordinator to provide high-level administrative, organisational and governance support to the Director of Membership, Media and Development (MMD) and the wider directorate.

This is a varied and impactful role at the heart of a busy, member‑focused organisation. You will work closely with senior leaders, board members, committees, and cross‑functional teams to support the delivery of key strategic objectives.

Key responsibilities include, but are not limited to:

• Serving as Secretary for the MMD Board; including the relevant Committees and Working Groups; primarily the Nominations Committee, Heritage and Archives Committee, Events and Professional Development Committee and other committees and short life working parties as directed and agreed by the Director
• Managing the Director’s correspondence, diary and appointments, and providing administrative support, such as drafting documents and presentations
• Acting as the main administrative contact (both internally and externally) for the directorate, dealing diplomatically with all enquiries and liaising with other members of the College to ensure good communications
• End to end management of the process for College Awards, from nominations to presentations
• Supporting heritage and archives projects, including ensuring the relevant pages on the College website are kept up to date
• Supporting the directorate’s contribution to the College’s Annual General Meeting (AGM), working with the Governance Team

About You

You will bring proven experience as an Executive Assistant or Business Coordinator, with strong capability in supporting senior leaders and committees. You will have excellent organisational and communication skills, the ability to manage competing priorities under pressure, and a high level of attention to detail with strong written skills. 

You will be confident working both independently and collaboratively, with experience drafting formal correspondence and minutes. An understanding of GDPR, confidentiality and EDI principles is essential, along with strong MS Office skills across Word, Excel, PowerPoint and SharePoint. Experience within a membership body or medical education environment is desirable, and you will be educated to degree level or have equivalent relevant experience.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

Applicants must reside and have the right to work in the UK. No agencies please.

ROLE OVERVIEW

You will be a passionate and ambitious leader with the skills, knowledge and experience to drive Membership retention and growth whilst listening to our diverse membership base to understand the areas that are important to them to help us to support their specific needs in their areas.

You will have a dynamic approach with the ability to combine business development, relationship management, stakeholder engagement and operational oversight to ensure that RLSS UK’s membership thrives and aligns with our purpose, mission and vision.

RLSS UK members include Lifesavers, Lifeguards, Licence to Operate Members, Lifesaving Academy members, Honorary Members and Staff.

KEY TASKS AND RESPONSIBILITIES

• Regular communications and support to branches and lifesaving clubs
• Engage with our members to understand their needs and future opportunities to support their roles in their communities and beyond
• Conduct research and horizon scan for new opportunities for our members
• Conduct research to identify and understand potential new members and opportunities to support growth and meet need
• Conduct research to identify and connect with relevant external stakeholders
• Drive new membership onboarding, ensuring a seamless and effective experience
• Ensure clubs achieve and maintain the appropriate accreditation in line with RLSS UK requirements, policies and processes
• Develop an annual plan of community engagement and roadshows with members and non-members to raise awareness of the work of RLSS UK and our members, to recruit new members and share water safety and drowning prevention education and campaigns
• Ensure clear and concise processes are in place to support membership experience, retention and growth
• Work collaboratively with all RLSS UK teams to raise awareness of our awards and qualifications offer. Collaborate to adapt offerings based on member feedback and emerging industry trends
• Develop tailored marketing materials to support our membership offer and recruit new members.
• Represent RLSS UK in meetings with key stakeholders and to share outcomes and impact to further the society’s purpose, mission and vision.
• Respond to membership queries and provide an excellent service together with timely responses
• Support the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
• Manage data collection processes, including compliance requirements of membership criteria
• Support the development of thought leadership pieces, contributing to annual reports and ensure high-quality written outputs
• Support the planning, organising and execution of events, including membership forums and conferences ensuring seamless delivery and high attendee satisfaction
• Support the development and refinement of directorate strategies
• Lead and deliver an annual membership survey and analysis to produce meaningful feedback
• Ensure that all membership processes and policies are up to date
• Attend the RLSS UK Sports Committee
• Assist with the implementation of the Lifesaving Sport Strategy, and support the growth in participation in Lifesaving Sport events
• Work closely with the Volunteering Team, particularly in relation to volunteers within RLSS UK branches and clubs
• Actively develop initiatives that broaden the demographic diversity of the RLSS UK membership

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• At least 10+ years’ experience in a Membership role
• Significant experience of working at a leadership role level ideally in a membership organisation
• Demonstrable experience of positively interacting, engaging and influencing at all levels including with senior management and external stakeholders
• Demonstrable experience of membership retention and acquisition
• Demonstrable experience of successfully pitching new approaches to prospective members, ideally in a membership organisation
• Demonstrable experience of delivering member-focused solutions within a membership organisation
• Excellent communication, engagement and interpersonal skills
• Excellent presentation, listening and negotiation skills
• Proficiency in CRM software and MS Office applications
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Skilled income generator with experience in achieving income targets, possibly with a previous account management background or experience of a similar B2B membership
• Understanding and experience of the application of safeguarding laws

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should be our next Head of Membership

Closing Date – 11.59pm, Sunday 1st March 2026

Interview Date – First Round Interviews scheduled for 18/19th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

We are looking for a dedicated and experienced Operations Manager to join our team in a pivotal leadership role. This is a fantastic opportunity to combine practical problem-solving with team management; ensuring we continue to run smoothly and support the highest quality of care and education for our children and families.

Since 1985, Easton Community Children’s Centre (ECCC) has been at the heart of our community, offering exceptional early education for children. Since 1999 we’ve operated out of our building off Russell Town Avenue, between Easton and Lawrence Hill. 

Key Information:
Salary: £39,550 (initial band) - see additional excellent benefits below!
Hours: 37.5 hours per week (Permanent Contract)
Location: Easton Community Children’s Centre, Bristol

Application deadline: 8am Monday 16 March 2026.

More about the role:
The Operations Manager is a hands-on position responsible for line-managing operational staff (Office Manager, Kitchen Team, Cleaners), overseeing facilities, leading on health and safety, and managing budgets for operational areas.

For full details please see the attached recruitment pack + application form - both attached below!  Our contact details are in the application pack if your questions aren't answered by reading it. 

Who are we looking for? 

We’re looking for a reliable team player, who can keep things running smoothly and can lead by example. Your experience in operational roles in other organisations will have developed your eye for detail, problem solving skills, and understanding of good processes.

You are adaptable, and comfortable moving from leadership and planning to practical and administrative tasks with the same positive attitude. You’re a people person with experience managing a team, overseeing building management, and running HR processes.

We’re looking for someone who can uphold our inclusive culture, and set high standards across the organisation. We have a dedicated and diverse team and supporting them to thrive will be a key part of this job. 

If this sounds like you, we’d love to hear from you!

You’ll be working closely with our Co-Director of Operations (Henri) and our experienced Office Manager (Naomi). There’s scope to focus your duties to focus on your interests and where you can add the most to our team. 

You don’t need to have worked in Early Years or in a charity or non-profit organisation before, but you’ll be excited by the opportunity to make a practical difference to the lives of children and families in our community. 

Not sure you tick every box? We’re interested in your experience, judgement, approach and motivation, so if you think this might be the role for you anyway, please do still apply or get in touch to discuss. Note that you are not required to hold any early years qualifications for this post. 

Many benefits including:

• Reduced Working Week: We finish at 1:30pm on Fridays.

• Generous Annual Leave: Over 7 weeks off each year, including a guaranteed 2-week break in December.

• Fair Pay: We’re a certified Living Wage Employer, with annual pay reviews.

• Generous Benefits: Enhanced pension scheme (5% employer contribution, 3% employee), anniversary pay bonus, enhanced sick and maternity pay, and employee discounts.

• Family Discount: A 30% discount for your own children at ECCC.

• Wellbeing First: Access to a health cash plan and an Employee Assistance Programme.

• Delicious Perks: Free meals and snacks prepared by our in-house chef.

• Diverse & Inclusive: Work in a culturally rich setting where your unique perspective is valued.

• Community Impact: Be part of a charity that adapts quickly to meet the needs of children, families, and staff.

• Career Growth: Ongoing professional development, training, and clear progression opportunities.

• Supportive Environment: flu jab, on-site parking, and time off in lieu for meetings and training.

We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.

Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.

You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities. 

This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.

About the Role

This is an exciting opportunity to lead and develop the membership offer at the Horniman Museum and Gardens, overseeing a popular and growing scheme that plays a vital role in supporting our work. As Membership Manager, you will manage the day-to-day running of the membership programme while helping to shape its future direction, ensuring it continues to engage, inspire and retain a loyal community of supporters.

Sitting within the Communications and Income Generation Directorate and reporting to the Head of Fundraising, you will oversee membership operations, data and income processes, and deliver an engaging programme of events and communications for members. You’ll also line manage a Membership and Fundraising Assistant and work collaboratively across teams including Visitor Experience, Retail & Admissions, Digital and Finance.

This role would suit someone who enjoys combining data, finance and systems management with creativity and relationship-building, someone motivated by growing income, improving processes and delivering excellent experiences for our members.

Key Responsibilities

• Lead the effective management and development of the membership scheme, ensuring income and retention targets are met
• Oversee membership data, CRM processes and reporting, ensuring accuracy, compliance and continuous improvement
• Manage Direct Debit and Gift Aid processes in partnership with Finance, maintaining robust and compliant financial procedures
• Plan and deliver an engaging programme of member events, communications and recruitment campaigns to grow and retain support
• Line manage the Membership and Fundraising Assistant, providing clear direction, support and development
• Build strong working relationships across the organisation and with members, stakeholders and supporters to champion the value of membership

About You

You are organised, detail-focused and confident working with data and financial processes, but you’re equally comfortable building relationships and delivering engaging communications. In this role, you’ll bring experience from a membership or fundraising background, and enjoy taking ownership of systems and processes, identifying improvements and implementing them effectively. You’ll be confident using CRM databases and managing income streams such as Direct Debits and Gift Aid, ensuring accuracy and compliance at all times. You thrive in a collaborative setting, working across departments and developing positive relationships with our members and other colleagues. You’re proactive, solutions-focused and able to balance competing priorities while maintaining a high standard of work. Most importantly, you’ll be motivated by the impact that membership makes for the Museum and enthusiastic about contributing to the organisation’s mission and future growth.

Key Qualities, Skills, and Experience

• Experience working within a membership or fundraising function, ideally within an arts, culture or heritage context
• Strong experience of working with relational databases and CRM systems, with the ability to analyse data and produce meaningful reports
• Knowledge of Direct Debit processing and Gift Aid, with a clear understanding of handling financial and personal data securely and compliantly
• Excellent written and verbal communication skills, including experience producing newsletters or member communications
• Strong administrative skills, high levels of accuracy and confidence working with numerical data
• Ability to manage and prioritise a varied workload, meet deadlines and work collaboratively across teams
• Experience of managing colleagues, and an ability to provide clear guidance and training where required.
• A genuine interest in the organisation’s mission, alongside a commitment to equality, diversity and continuous professional development

Salary: £36,598 per annum (pro rata to £29,278 per annum)

Hours of work: Part Time, 28 hours per week

The closing date for completed applications is 10am on 11th March 2026.  Interviews will be held on 19th and 20th March 2026. 

Contract: Fixed-term maternity cover (anticipated from May 2026, up to 12 months)
Hours: Part-time – 3 days per week (22.5 hours) Location: NSA Head Office, Malvern, with hybrid working by agreement
Reporting to: NSA Chief Executive Salary: £20,700 - £21,486 pro-rata (FTE £34,500 - £35,811)

About the National Sheep Association (NSA)

The National Sheep Association (NSA) is a membership charity supporting and promoting sheep farming throughout the UK. NSA delivers national and regional projects, events and partnerships to support sheep farmers, influence best practice and strengthen the sector.

Purpose of the role

The Project Manager (Maternity Cover) will be responsible for the management and delivery of NSA-led and NSA-linked technical/research/innovation related projects during the maternity leave period of the substantive postholder.

Following an internal review of responsibilities, a number of non-project duties have been redistributed across the staff team. As a result, this maternity cover role has a clear and deliberate focus on project delivery, coordination and reporting.

Key relationships with: All NSA staff, particularly the NSA Chief Executive, NSA Operations Director and NSA Management Team, as well as key NSA committees, groups and individuals delivering NSA-led/NSA-linked projects and relevant research and development contacts.

Management responsibilities: The NSA Project Manager is part of the NSA management team, which meets regularly to ensure effective internal communication and decision-making. There are no line management responsibilities within this role.

Job role

The postholder will:

Project delivery and coordination

• Manage and deliver a defined portfolio of ongoing and fixed-term NSA projects, including externally funded and partnership projects.
• Ensure projects have clear objectives, deliverables, timelines and budgets, and are delivered in line with agreed commitments.
• Coordinate contributions from NSA staff, committees, researchers, consultants and external partners.
• Monitor progress, manage risks and issues, and escalate where appropriate.

Project portfolio management

• Maintain clear records of project activity, outputs and deadlines.
• Ensure project financial requirements are met and communicated with the NSA finance team, (both existing projects and any new project developments).
• Ensure compliance with funder, partner and governance requirements.
• Support the development and refinement of project plans where required.

Stakeholder and partnership working

• Act as the primary project contact for assigned partners and funders.
• Represent NSA at project meetings and relevant external forums (online and in person).
• Support positive working relationships that reflect NSA’s values and strategic objectives.

Reporting and governance

• Contribute project updates to the management team discussions.
• Prepare input for quarterly Board reports relating to project activity.
• Maintain documentation to ensure continuity and effective handover. Events and knowledge exchange (project-linked)
• Work with colleagues to ensure project outputs are linked into NSA events and activities where appropriate.
• Attend relevant NSA events and meetings to support project delivery and profile-raising.

Person specification

Essential

• Demonstrable experience of managing and delivering projects
• Experience in livestock farming/management at a practical or research/development level
• Strong organisational skills with the ability to manage multiple workstreams
• Excellent written and verbal communication skills
• Experience working with multiple stakeholders and partners
• Ability to work independently and meet deadlines

Desirable

• Experience of externally funded or partnership projects
• Experience working in a charity, membership or not-for-profit organisation
• Experience preparing reports for senior management or Boards

Additional Information

• Occasional travel and evening or weekend work may be required, with time off in lieu in line with NSA policy.
• The postholder will form part of the NSA management team for the duration of the maternity cover.

Apply for this role today, or enquire for more details.

To apply for this role, please email a covering letter, CV and completed application form to Aaron Dhanda, NSA Operations Director before 5pm on Friday 13th March 2026.
Interviews will take place on Tuesday 24th March 2026.
Please use the same email address for any enquiries regarding the role.

Role: Commercial Manager
Location: Hybrid working with a minimum 2 days per week in the Thame office
Salary: £50,000.00 - £53,000.00
Hours: 37.5 per week
Contract: Permanent
Reports to: Commercial Director
 
Making growth work – sustainably and responsibly

Affinity Trust is a values-led social care charity supporting people with learning disabilities, autism and other assessed needs to live their lives, their way.

We’re growing - and with that growth comes a clear responsibility: to ensure our contracts, services and partnerships are commercially viable, operationally strong, and true to our social purpose.

We’re looking for a Commercial Manager who brings commercial rigour as well as curiosity - someone who can improve performance across existing contracts as confidently as they develop new opportunities.

This is a pivotal role, working closely with the Commercial Director, Finance, Operations and senior leaders across the organisation.

About the role

As Commercial Manager, you’ll play a key role in strengthening the financial sustainability and commercial performance of Affinity Trust.

You’ll focus on:

• ensuring existing contracts and services are commercially viable,
• identifying and delivering efficiency and value-for-money improvements, and
• developing strong, evidence-based business cases for growth, diversification and partnerships.

You’ll work across the organisation to turn insight into action - balancing ambition with realism, and growth with long-term sustainability.

What You’ll Do

• Strengthen commercial performance by reviewing contract viability, improving profitability, and leading value-for-money and efficiency initiatives.
• Develop robust business cases for growth, diversification, and partnerships, working closely with Operations and Finance to assess affordability, risk and return.
• Support sustainable growth by identifying new commercial opportunities and carrying out early-stage due diligence on partnerships or acquisitions.
• Use insight and data to track performance through clear KPIs and dashboards, informing senior decision-making.
• Work collaboratively across the organisation to ensure commercial decisions are operationally deliverable, person-centred and values-led.

What We’re Looking For

You’ll bring:

• Strong commercial and financial acumen, with experience improving contract performance or commercial efficiency.
• Proven experience developing and evaluating business cases and financial models.
• Understanding of commissioning, contracting and funding in social care, health or housing.
• Confidence working across teams and influencing senior stakeholders.
• A practical, analytical mindset - able to spot risk, challenge assumptions and find solutions.

How You’ll Make an Impact
You’ll help shape sustainable, person‑centred growth by aligning colleagues, ensuring commercial efficiency, and turning strategic ideas into real results.

What will we do?

• We offer hybrid working (min. 2 days/week in Thame)
• 31 days’ annual leave (inc. bank holidays), rising with service
• Health cash plan, Pension, Life assurance, Employee Assistance Programme
• Blue Light Card, option to buy extra annual leave
   

Inclusion, accessibility and our commitment to diversity
Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support. 

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy. 

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

What we do 

For one in two of us, cancer will change everything. 

When it does, so can we. 

Weston Park Cancer Charity is here to face cancer with you.Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre.It’s our job to care in every sense for our patients and their families. Our help is free, and we’re here for you, together every step. 

Main purpose of post  

As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.

This is an exciting opportunity for someone who is looking to develop their knowledge of operations and risk management with scope to develop your skills whilst also contributing to a great cause. 

Key Responsibilities 

Operational Support 

• Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations including our Outreach programmes.

• Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.

• Support the Operations Manager in the successful delivery of the Annual Operations plan.

• Provide administrative support to the Operations Manager and take minutes in operations-related working groups. 

• Support with updating operational policies and procedures.

• Act as a first point of contact for data related issues, alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.

• Assist in the coordination of charity vehicle fleet maintenance schedules and provide breakdown response support. 

• Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.

• Act as a designated keyholder, responsible for the opening and closing procedure. 

• Manage the operations shared email inbox. 

Site 

• Event site working as required across South Yorkshire. 

• Community working locations to facilitate our work in targeted outreach communities. 

Health & Safety 

• Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting. 

• Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports). 

• Assist in the procurement, delivery and recording of mandatory staff training needs. 

• Help establish and maintain safe working practices and policies and undertake basic risk assessments. 

Workwear and equipment 

• Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required. 

Tech Support 

• Serve as the first point of contact for general IT enquiries. 

• Consult with IT consultants to ensure adherence to processes. 

• Work with the Operations Manager to implement processes that maintain the IT security score.

• Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training. 

• Serve as lead administrator for key operational software, such as Webex phone system and Vatix Lone Worker App. 

General Administrative Support & Development 

• Handle general enquiries from staff, patients, and volunteers efficiently.

• Manage charity postal enquiries.

• Assist the Operations Manager with the procurement of stationery and consumables.

• Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support. 

Environmental Advocate 

• Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint). 

• Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager. 

Hours: 

• This post may require some flexible working. The charity offers an excellent Time in Lieu policy for hours completed outside of your normal working hours. 

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

What you do

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

About you:  

• You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.

• You will have excellent communication skills (both written and oral).

• Able to manage your own workload and priorities to agreed deadlines. Participate in and contribute to team meetings.

• Co-operate and liaise with colleagues, working in a professional manner at all times.

• Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity. 

• Support and encourage harmonious internal and external working relationships.

• Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.

Closing Date: Monday 9th March 2026 at 23:30

Interview Date: Friday 13th March 2026

Please send a CV and covering letter demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience. The covering letter will form a key part of the recruitment process, and you should demonstrate your suitability for the role in no more than two pages. 

Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff.All applications are anonymised as part of the selection process, so please do not forward any documents in PDF format. 

The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.

Membership Management

• Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
• Oversee member onboarding, service changes, cancellations and annual renewals.
• Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
• Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
• Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
• Use data and insight to track engagement, inform improvements and support retention.
• Manage the delivery schedule, including updates to food profiles, contact details and addresses.
• Support or cover the CFM Support Officer by writing orders for allocated members.

Membership Recruitment

• Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
• Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
• Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
• Ensure a seamless onboarding process for all new members
• Document and report recruitment activity and progress of prospective members towards membership.

Membership and Community Development

• Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
• Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
• Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
• Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Assist in the compiling of reports for FSSW communications and Programme funding.

Team Management and Support

• Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
• Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
• Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.

Health, Safety and Compliance

• Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.

Person Specification
Essential

• Experience in account management, customer service or membership management.
• Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
• Ability to manage data accurately using CRM systems and apply insight to improve services.
• Highly organised, proactive and able to manage competing priorities in a fast-paced environment.

Desirable

• Experience in the charity, community, food redistribution or voluntary sector.
• Experience supervising or managing staff.
• Experience in outreach, recruitment or business development.
• Understanding of food safety, logistics or supply chain operations.
• Experience supporting organisational change or service development.
• Ability to represent an organisation professionally to external partners and networks.

Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London

RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.

The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.

The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.

Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.

The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.

The role

• Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
• Analyse, identify and develop plans to optimise member journeys
• Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
• Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
• Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
• Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
• Support the Senior Manager with leading our CRM (CiviCRM) development work
• Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
• Collaborate with department Managers to increase membership recruitment within their stakeholder groups
• Develop and oversee communication templates for members, and ensure these are kept up to date
• Keep up to date with best practice in membership management
• Ensure the RSTMH website, journals, materials and other channels have up to date membership information
• Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
• Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
• Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
• Represent RSTMH at relevant events to promote membership and track success of these activities
• Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means

Person specification

• Passion and commitment to the work and goals of the Society
• At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
• Experience of working in a learned society or membership organisation
• At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
• Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
• Experience of creating compelling messages to different audiences
• Highly organised, with ability to self-plan and prioritise workloads
• Ability to communicate technical details to non-technical people
• Experience of using social media in a professional capacity
• An understanding of current and emerging membership and marketing trends
• A solid understanding of relationship building and how to create a compelling membership journey
• Excellent oral, copywriting and communication skills
• Effective decision-making skills
• Self-starter, able to work proactively and think ahead
• Strong relationship builder
• Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
• High degree of integrity and professional credibility
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
• Knowledge of global health or international development is desirable

The deadline for this role is 5pm GMT 8th March.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

Shop Manager

Permanent, 35 hours

Starting full-time salary £23,581.58 a year.

1 Cheapside, Lancaster, LA1 1LY

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

Permanent, 35 hours a week.

35 hours a week. Permanent

Shop location - 1 Cheapside, Lancaster, LA1 1LY

As Shop Manager of Scope’s Lancaster shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Apply via our website

We welcome all applications by 11:59pm GMT on Thursday 12 March 2026.

Please note that successful candidates will be subject to an enhanced DBS check.

Are you an experienced HR Manager looking for a new challenge?

Do you inspire confidence in colleagues?

Can you handle a diverse workload?

The Diocese of Carlisle is looking for a

Human Resources Manager who will:

• provide high quality, reliable advice on HR law, policy and practice for clergy office holders and lay employees
• advise-on and implement HRM strategies, policies and procedures
• manage multiple recruitments
• oversee the development and operation of HR systems
• promote wellbeing and occupational health support across the Diocese
• ensure data protection compliance

Salary: £50,703 FTE 28 to 35 hours per week (other hours/flexible patterns of work may be negotiated) plus 15% non-contributory pension. Support with relocation costs.

Interviews: 26th March 2026 at Church House, Penrith

Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in  people. Despite this, awareness remains low and diagnosis is often delayed.

ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.

We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.

This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.

The Role

Your time will be split approximately:

• 70–80% supporting an ambitious international research project·
• 20–30% supporting ASIF’s wider operations

You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.

Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.

About You

We’re looking for someone who:

• Has experience supporting research projects (ideally in healthcare or epidemiology)
• Is highly organised and comfortable managing detailed documentation
• Communicates clearly and confidently in English         
• Is proactive, reliable and solutions-focused
• Is comfortable working remotely and independently
• Enjoys collaborating with people from different countries and cultures
• Understands what it means to work in a small organisation; flexible, supportive and hands-on

Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.

Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)