Membership Operations Manager Jobs
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Account Manager
We are looking for a skilled and experienced publishing Account Executive to join the team in this hybrid-working role.
Position: Account Executive (internal title)
Location: Swindon/hybrid
Hours: Full-time
Salary: £32,000 to £35,000 per annum
Contract: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 6 May 2024. We’ll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline.
Interview Date: 13 and 23 May 2024
The Role
You will be responsible for managing the production cycle from enquiry to delivery and invoicing, in a well-organised and seamless process, and for finding solutions quickly, should issues arise.
You will manage and grow customer accounts for Bible production while providing exceptional service to all stakeholders around the world, which may involve international travel.
Main responsibilities include:
· Manage turnover and associated margins on Bibles and New Testaments for the organisation and other agencies around the world. This has traditionally been in the region of £2 million and has the potential to grow
· Manage all aspects of the production cycle from enquiry, to creating product specification, supplying price and managing production, through to delivery and supplying invoice
· Ensure that all relevant processes are carried out, in particular checking and assessing credit worthiness of clients
· Calculate and report on appropriate royalties for designated customer accounts
· Ensure that all materials sent to suppliers meet appropriate technical standards
· Support the stock needs using supply chain methodology
· Ensure that print materials supplied are correctly licensed for the specified purpose, and that IP and copyright agreements are adhered to and protected
· Ensure all products are consistent with and conform to requirements and the Royal Charter
About You
You will be organised, accurate and high-performing, good at detail, with an ability to connect well with clients and inspire them with confidence in you. You'll be committed to growing the circulation and use of the Bible through maintaining the highest production and delivery standards. Self-motivated and a team player, you'll be enthusiastic about this significant role.
You will have experience of managing customer accounts and, by excellence in this area, increasing turnover with high customer satisfaction
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Our commitment
As a Christian organisation, the charity believe you were created with a unique character. You have gifts and abilities that are all your own. So, are willing to explore how what you have might fit what is needed.
The checklist
We know there's no such thing as the perfect candidate. You don't have to tick every box on the job description before you can even think of applying to work for here. If you think you've got most of what is needed and you're excited about what the charity is doing, please go ahead.
It's personal
You have a life outside work, and its important you be able to live it well. So, the team are happy to talk to you about flexible working hours and working from home. No one is impressed if you respond to emails at midnight.
Learn and grow
When you're trained in a new skill, or learn a different perspective, it benefits you and it benefits the organisation. The charity are committed to making it possible for everyone to flourish and be the best they can be, with a huge variety of learning resources available.
Together and apart
The organisation believe in home working where it's appropriate, and during lockdown everyone made that work really well. But it is important to meet face to face, too. The charity are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference
Universal acceptance for everyone, everywhere, is at the heart of the organisation and the team promote diversity of thought, culture and background, which connects the entire charity family. As such, the organisation is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in the workforce. We welcome applications from people representing all sections of the community.
Level ground
The team want you to bring your best to the application and selection process. If you need any adjustments for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as Sales, Account Manager, Account Executive, Business Development Manager, Key Account Manager, Business Development Executive, Project Manager, Printing, Publishing, Book Publishing, Publishing Executive, Publishing Project Manager, Press, Media, Brand Manager, Publishing Manager, Publishing Executive, Publishing Development, Print Production, Print Procurement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the Coalition for Global Prosperity
The Coalition for Global Prosperity (CGP) brings together political, military, business and faith leaders who believe that an effective development budget, alongside an active diplomatic and defence strategy, keeps Britain at the forefront of saving lives, alleviating poverty and bringing freedom, security and prosperity to those who need it most.
At a time when the UK's role in the world is being redefined, Britain is at its best when it acts as a global leader in development as well as in defence and diplomacy. With a smart and effective aid budget, which leverages British expertise, the UK can transform lives.
CGP brings together a wide coalition of aid supporters, with backgrounds from across the military, faith, business and political communities. We organise public and private events to explore the UK's role as a global leader. We regularly host influential figures and thought leaders to speak at our events, previously we have hosted David Attenborough, Julia Gillard, Theresa May, Gordon Brown, Boris Johnson, Bill Gates and David Cameron as speakers.
Overview / purpose of the role
We’re looking for a Finance & Operations Assistant who is interested in developing a career in bookkeeping and/or accountancy within the nonprofit sector. No previous experience is required, just lots of passion and a motivation to pursue a long-term career in charity finance. The successful candidate will undertake training with the AAT (funded by us) towards a bookkeeping qualification alongside working as our Finance & Operations Assistant, you will be given some time to study during your working hours for this qualification.
The Finance & Operations Assistant is a central resource within CGP, working with colleagues in the Operations Team, and across the organisation to provide financial and operational support to all areas of our work. They will work closely with the Head of Operations & Evaluation to process invoices, expenses and conduct weekly payment runs, ensuring that all financial policies and procedures are carefully adhered to. They will also support colleagues to follow our financial policies and processes and act as the first point of contact for any questions on these procedures. Additionally, they will provide general administrative and operational support to colleagues as outlined in the below job description.
We do not require the successful candidate to have any particular/specific formal qualifications, you may have just finished education or be looking for a change in career, what you will need is excellent attention to detail and a strong interest in developing a finance career with us.
Reporting to: Head of Operations & Evaluation
Responsibilities
Finance
● Managing our accounts payable inbox, monitoring all incoming invoices and following up with team members on any missing information if required
● Processing and coding invoices in Xero accounting software ahead of weekly payment runs
● Checking that correct coding and approval procedures are followed for staff expenses in Soldo
● Conducting weekly payment runs via our online banking system
● Coordinating our monthly payroll processes (working with external providers)
● Working with the Head of Operations & Evaluation and Director of Finance to support the development of funding proposals
● Working with the Head of Operations & Evaluation and Director of Finance to support financial reporting on grants for external donors
● Supporting the Head of Operations & Evaluation and Director of Finance with general financial administration, record keeping and tracking budgets
● Provide training on expense and invoicing processes to new members of staff and generally acting as the first point of contact for all staff on any finance procedure questions (full training will be provided)
● Supporting the Senior Management Team (SMT) and our Director of Finance to develop the annual organisational budget and report against it quarterly
● Providing budgeting support as required for colleagues internally
Office Management & General Operational Support
● Acting as the key point of contact between CGP & our coworking office space (organising memberships, meeting room bookings, invoices, printing credits, equipment, internal events etc.)
● Organising post, stationery supplies and managing stocks of office equipment
● Maintain/organise our filing and cloud storage systems logically and efficiently, in a data protection compliant manner.
● Ad hoc IT support as required, including online troubleshooting and logging support requests with service providers when necessary.
● General administrative support to the CEO and Head of Operations & Evaluation
Human Resources
● Support with recruitment processes within CGP, including assisting members of the team to schedule and coordinate job interviews, contact candidates and file incoming applications.
● Working with the Head of Operations & Evaluation to organise internal events like team away days and staff team building activities.
Person specification
The right candidate is less likely to be defined by their qualifications and prior experience, but will be someone who meets the below criteria, and is ready to learn. They will have an aptitude for maths and finance, excellent attention to detail and a meticulous, methodical approach to work and troubleshooting.
We are looking for someone who:
● Has an interest in developing a career in the nonprofit finance sector and willing to commit to undertaking financial training
● Is broadly supportive of UK Aid
● Is an independent worker, self-starter who can take responsibility for projects through to completion
● Has excellent IT skills, proficient with MS Office programmes (particularly Excel) and Google Workspace, and the ability to learn to use new software as required (for example, Xero, Soldo and Salesforce)
● Has great people skills, and the ability to build positive working relationships with colleagues and external stakeholders
To Apply:
Send a CV and cover letter outlining you’re interest in the role to the work email address specified on our website.
We review applications on a rolling basis, if interested please apply as soon as possible.
The client requests no contact from agencies or media sales.
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future, and we are looking for a highly motivated individual to join our team in the role of School Membership Coordinator.
Key Duties and responsibilities:
● Build and maintain relationships with a portfolio of member schools.
● Ensure our membership is active, engaged and making the most of their membership.
● Deliver impactful school workshops.
● Work with colleagues to support delivery with employer partners.
● Grow our membership with effective and impactful sales.
● Contribute to our growth strategy.
● Be part of an effective, small team.
We are looking for someone who is:
● Passionate about our mission and supporting young people and schools.
● Confident in delivering to a group of young people in a school setting.
● Able to build strong relationships and rapport with schools.
● Organised and able to manage complex workloads.
● Highly motivated to grow our membership and impact more young people.
● Experienced using CRMs, ours is Salesforce.
● Ideally you will have a full driving licence and access to a vehicle.
We recognise that not all candidates will have all the experience listed. If you are missing a couple please don't hesitate to apply. Above all else we are looking for people who share our mission and are motivated and driven to make a difference.
On a personal level we value motivation, curiosity, flexibility, openness to new perspectives and approaches, and a friendly and open approach to team working.
Why join Future First?
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds including partnership development, delivery,
teaching, programmes and communications. We value all contributions and offer the possibility to expand and grow the role based on interests.
Ways of working
We work remotely, with opportunities to come together in person to work, plan and develop. In this role you will also have to travel to your member schools to deliver workshops.
The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act confidently with multiple and senior stakeholders including employers, volunteers and school leaders.
As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while shaping their role around their skills and interests.
Salary and Holiday
This is a permanent position. The salary is £26,000. Future First staff receive pro rata 28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.
Application process
Please submit your CV and a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First. Please also note how you heard about the position.
At Future First we are committed to social justice and the value of role models. We value and celebrate people’s diversity and believe this strengthens our team and our work. We are keen to build a workforce that reflects the young people and schools we support. We particularly welcome applications from candidates from racialised communities, and those
who attended state school and were in receipt of free school meals and/or were the first in their family to go to university.
There will be two rounds of interview, initially via Zoom and for those short-listed, in-person in Birmingham. Applications will be reviewed as they are submitted and interviews arranged as soon as possible.
Future First is committed to safeguarding the staff, volunteers and young people we work with. Where applicable, a satisfactory enhanced Disclosure & Barring Service (DBS) check will be required for the successful candidate.
The client requests no contact from agencies or media sales.
The Trust is delighted to be recruiting for a HR Manager to join our passionate enthusiastic Team. Reporting to the Director of Finance and Operations the post holder will be responsible for all HR related matters and ensure that Managers can develop to their full potential by upskilling, coaching and providing advice.
The HR Manager is a newly created position reflecting the growth in Trust activities over recent years and the need for a dedicated resource to ensure Trust needs are met as we continue to grow and evolve. This is a great opportunity to be involved in shaping and embedding HR Strategies across all Teams of the Trust.
The successful candidate will be qualified to CIPD level 5 and have proven experience in HR policy and practice. Charity experience would be advantageous however this is not essential.
As an employee of Wiltshire Wildlife Trust you will have access to a huge range of benefits and support, including but not limited to:
· Employer pension contribution up to 7.5%
· Group risk insurance – death in service and income protection
· 27 days annual leave increasing to 30 days in your fifth year of service plus public holidays (pro-rata)
· Staff discount at Dragonfly Cafe
· Free tea and coffee
· Head office in town centre with parking
· Cycle to Work Scheme
· Training and development opportunities
· Confidential Employee Assistance Programme (available 24/7, 365 days a year)
· Two staff wellbeing days per annum
Closing Date: 9am on Monday 15th April 2024 with interviews held on Friday 19th April 2024
(Please note we are only able to accept applications via our application form and when completing the form please ensure you use the ‘supporting statement’ section to evidence how you believe you meet the essential and desirable criteria detailed in the Job Description. This information will be used in our short-listing process).
The client requests no contact from agencies or media sales.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
As the charity grows and develops, we are keen to strengthen our infrastructure and are now seeking an experienced Human Resources Manager to join our team.
Reporting to the Head of Operations, the Human Resources Manager will lead on and support the smooth running of the HR function and the management of effective and confidential systems and processes to deliver day to day HR services.
They will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure and act as first point of contact for HR related queries. They will also play an integral part in supporting staff and inputting into strategies that focus on wellbeing, equality, diversity and inclusion, reward and recognition, and learning and development, and ensure employees across the organisation have the skills, resilience and resources they need to carry out their work.
The Human Resources Manager will ensure the charity remains compliant with employment law, other relevant legislation and best practice and will seeks the continuous improvement of Human Resources systems, policies and procedures.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 26 April 2024, 5 pm
Interviews will be held on Thursday 9 May 2024.
The client requests no contact from agencies or media sales.
Senior Business Operations Officer
Job id: 086765
Salary: £37,332 - £42,099 per annum, including London Weighting Allowance
Business unit: King's Business School
Department: KBS Faculty Office
Location: Strand Campus
Category: Professional & Support Services
King’s Business School (KBS) asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance?
KBS contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.
The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.
This new role as Senior Business Operations Officer will play a key part in the day-to-day operation of finance and resource management, procurement, professional services HR, faculty estates and space, health and safety, and other defined project management. Reporting to the Business Operations Manager, the post-holder will be a member of the Faculty’s Business Support Team who will support and coordinate delivery of business operations in accordance with the College’s and the Faculty’s priorities, timeline and policies. The role will also provide a high level of customer support in collaboration with key stakeholders in the Faculty and central service teams.
The post-holder is expected to be well-versed in the systems and processes underpinning business operations, and has a positive and systematic approach to work, with strong communication and numeracy skills. They will also engage in collaborative teamwork, promote new ideas and initiatives for more effective and efficient delivery of services through a “one team” Faculty and College approach.
This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely.
King’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.
Benefits of working at King’s College London:
King’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning as follows:
· We support staff to maintain a work/life balance
· Flexible working, parental leave opportunities, and subsidised childcare costs for under threes
· Reduced membership rates for staff at gyms at three of our campuses
· Employee Assistance Programme providing free, confidential advice on both home and work concerns
· 30 days annual leave (plus UK bank holidays and four additional concessionary closure days over Christmas)
· Occupational pension scheme with generous employer contributions, and opt-in additional personal contributions
· Season ticket loans and cycle to work scheme
· Free coffee / fruit scheme from King’s College Food outlets (restrictions apply)
· Membership of My King’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion
This post will be offered on an indefinite contract.
This is a full-time or part-time post – requiring a minimum of 80% (0.8 FTE). We would also consider applications for job-sharing and flexible working requests.
Closing date: 28 April 2024
To apply, please click “Apply Now”.
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
We are working with a membership body based in central London, who are looking for a Membership Engagement Coordinator to join their team. This is a new role, working closely with the Membership Manager and will be responsible for coordinating and delivering membership engagement, recruitment and retention plans, ensuring members are at the centre of the organisation.
Some of the benefits include
- Hybrid working.
- Group pension scheme, with generous employer contributions (5% of salary, increasing to 10% after 3 years service).
- 25 days holiday, increasing to 27 days, plus 3.5 days during Christmas.
- Buying and selling annual leave scheme.
As Membership Engagement Coordinator you will
- Lead and deliver on communications plans for renewals, ensuring renewal emails, letters and calls are made to ensure high levels of member retention - monitoring retention rates and cancellation reasons.
- Work with the Membership Manager and Digital Communications Manager on social media campaigns to reach new members.
- Raise awareness of all member benefits to help with member engagement.
- Manage membership networks, and work closely with the events team to build networks at the organisation events.
- Monitor and evaluate membership statistics, assess their effectiveness and suggest improvements if necessary.
- Help deliver a member recruitment strategy with the Membership Manager.
To be successful in the role you will
- Have experience in another member engagement role.
- Have an appetite for problem solving and making improvements and enhancing new ways of working.
- Experienced in developing and implementing membership recruitment and retention plans.
- Have an understanding of digital marketing platforms and systems.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)
Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE).
Location: Remote. We will strongly prefer candidates who can be based in the UK.
Probation: 6 months
Reports to: Director of Finance and Operations
Who We Are
Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.
About the Role
Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London.
We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills.
You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.
This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key Responsibilities
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Taking charge of the day-to-day financial activities and office administration of the organisation.
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Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines.
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Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.
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Preparing invoices and receipts to stakeholders as required.
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Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review.
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Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.
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Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.
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Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed.
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Preparing and attaching expense receipts to the CEO’s monthly credit card statements.
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Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.
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Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance. TOILs will be provided when the meeting is held outside your normal working hours.
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Assisting the CEO with board papers and circulating them to board members before board meetings.
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Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.
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Arranging meetings for the CEO when required.
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Assisting staff and board members with queries on finance or administrative matters.
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Any other appropriate duties.
Essential Skills
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Accounting, finance, or economics qualification.
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A minimum of two years’ experience in bookkeeping and administration roles.
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Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.
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Understanding of the chart of accounts structure, cash/accrual accounting basis.
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Understanding of the expense claim process.
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Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)
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Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload.
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Self-motivated and able to meet all deadlines.
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Supportive, collaborative and able to build relationships with both internal and external stakeholders.
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Abilities to work independently with initiative.
Desirable Skills
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Understanding of the annual audit process.
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Understanding of the organisation’s annual budgeting process.
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Experience of working in a not-for-profit sector.
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Awareness of charity accounting and restricted funds.
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Submitting Gift Aid Claims.
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Experience using CRM system.
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Experience in remote working.
Staff Benefits
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30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time.
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Remote working
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Employee Assistance Programme
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Season ticket loan
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Cycle to Work Scheme
Application Process
Please download and complete our Employment Application Form for Finance and Admin Officer below, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am (BST) on 29th April 2024.
Successful shortlisted candidates will be notified by COB 1st May 2024.
Interviews are expected to take place on 7th - 8th May 2024 online.
This opportunity is also listed on our website: https://humanists.international/about/work-with-us/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our award winning fundraising division is currently looking for an Engagement and Stewardship Executive to join our Partnership and Philanthropy team in this newly created role for the charity.
With ambitious plans to grow our fundraising income above £60m in the next 5 years we are expanding our fundraising team. The role sits within the newly created Operations Team ensuring Age UK's donor facing Partnerships and Philanthropy Team are provided with the highest quality donor research, engagement and stewardship materials required to create transformative partnerships with businesses, high net worth individuals, trusts and foundations.
In this newly created position we require a collaborative individual who can support our Senior Operations Manager deliver our stewardship strategy focused on inspiring, thanking and retaining our major donors, corporate partners and grant funders by creating engaging communications and activities.
This role offers hybrid working between home and London (EC3N 2LB). Our fundraising division attend the London office once a week on Thursday's.
Age UK internal grade - 7L
Must haves:
* Excellent verbal and written communication skills, with experience of producing high quality written materials that are tailored to the needs of specific internal or external audiences.
* Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline.
* Good interpersonal skills with the ability to interact with stakeholders at all levels.
* Proven experience of good collaboration with internal and external stakeholders.
* Ability to problem solve and proactively troubleshoot.
* High level of planning and organisation skills, with an ability to manage competing deadlines from different sources.
* Working knowledge of MS Office products and databases.
* A passion to join Age UK in supporting older people across the UK.
Great to haves
* Experience working in fundraising, preferably with corporate partners, grant funders or major donors.
* Experience of managing relationships with volunteers and/or Trustees.
* Some experience of supporting delivery of events.
* Ability to produce visuals and infographics using digital tools such as Canva.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
* This role is not a donor-facing role but sits within the newly created Partnerships and Philanthropy Operations team that provides the back-of-house systems, processes, content and support to enable donor-facing colleagues to operate efficiently and effectively.
* We ask all members of Age UK's Partnerships and Philanthropy department to work from our London hub near Tower Hill at least once a week to enable collaboration, skills development and team dynamics (currently Thursdays). From time to time, we may also require the successful candidate to come into our London hub for face-to-face meetings at other times in the week: as per the terms of our hybrid contracts we aim to give seven days' notice when this happens.
* This role may on occasions require travel outside of London and working outside of normal office hours e.g. for funder events and cultivation activities.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
IT Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 6 May 2024
Salary: £38,000 to £43,000 (depending on experience)
Job Reference: ITMA2 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.
We have an excellent opportunity for a permanent IT Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.
This is a fantastic role working with a small team for a forward-thinking and ambitious charity. The role needs someone with a hands-on, positive attitude to getting things done, and working collaboratively to facilitate the provision of IT solutions which enable CILIP to harness the new capabilities of digital and data achieved through the Digital Improvement programme. The role needs someone adaptive, flexible, and able to lead/manage change. We are looking for an excellent IT professional who champions the use of technology to improve organisational performance and customer experience.
The ideal candidate will have a broad experience in delivering digital improvement programmes for organisations through proactive business partnering, and will possess integrity, resilience and the ability to communicate effectively with employees, management and external stakeholders. The main responsibilities of the role include:
- Ensure smooth functioning of IT and digital systems across the organisation
- Provide user support, including issue resolution and proactive identification of issues
- Act as a digital champion, optimising existing and planned systems and platforms
- Assist in developing incident response procedures, disaster recovery plans and cyber security policies
- Work as part of the cross-organisational ‘digital team’ to integrate platforms, refine procedures and support departments in utilising IT tools effectively
- Prioritise data security and uphold the maintenance of system backups
- Maintain relationships with external IT support contractor, suppliers and supervise external engineers
If this sounds like you, please don’t delay in applying!
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Registered Charity No: 313014
Why work for CILIP
- Hybrid working
- 25 days' annual leave plus public holidays (increasing after 3 years’ service)
- Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
- The option to buy up to 5 days' additional annual leave
- Cycle to work scheme
- Contribution to eye tests and flu jabs
Please send a CV and supporting statement highlighting your relevant skills and experience.
Interview dates
• First interviews (virtual) will be held on Monday 13 May 2024.
• Second interviews (in-person at/near The British Library) will be held on Wednesday 22 May 2024.
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.
If you need any reasonable adjustments for any part of the recruitment process please do let us know.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
The client requests no contact from agencies or media sales.
Are you passionate about events? Are you enthusiastic about making a meaningful impact on global women's health? Do you excel in a dynamic environment where you can contribute to transformative initiatives?
TPP are recruiting an Events and Operations Assistant on behalf of our client, a highly respected professional membership organisation dedicated to advancing women's health through education and research.
This exciting opportunity offers you the chance to travel to Budapest (subject to successful probation and candidate having necessary rights/visas for travel). You would need to be available around 11th to 19th September 2024 to attend the charities World Congress.
Work setting: Hybrid (2 days per week in the office)
Salary: between £25,000 to £29,500 per annum
Hours: Full-time (37.5 hours per week)
Contract: 1 Year FTC
Location: London
Some of the benefits include:
*4% (matched) employer pension, rising to 6% on successful completion of probation.
*Employee Assistance Program.
*Season ticket loan scheme.
The Role:
As an Events and Operations Assistant, you will play a crucial role in delivering a portfolio of events, including a renowned Annual World Congress and regional meetings. Working closely with the Event Operations Team, you'll contribute to the planning, development, and flawless execution of events, ensuring they meet the highest standards and deliver exceptional value.
Main responsibilities:
*Quality Assurance: Ensure the highest level of service for members and stakeholders, promptly resolving issues and delivering outstanding customer support.
*Event Delivery: Collaborate with the Event Operations Team to deliver virtual, hybrid, and onsite events, managing logistics, communications, and participant support.
*General Event Support: Manage event inboxes, update web pages and promotional materials, coordinate travel and accommodation, and provide administrative support for event logistics.
*Programme Support: Assist with speaker management, programme planning, abstract submissions, and educational course operations to ensure smooth delivery and participant satisfaction.
*Operations: Support membership services, data processing, education course operations, and general office administration.
*Compliance and Development: Ensure compliance with data protection guidelines and develop positive relationships with stakeholders.
Essential requirements:
*Experience in events management and operations.
*Excellent organisational, communication, and problem-solving skills.
*Excellent time management and attention to detail.
*Ability to thrive in a fast-paced, collaborative team environment.
*Proficiency in CRM systems, event management software, and Microsoft Office.
*Willingness to travel regionally and internationally as required.
The deadline for CV's is the 2nd May. Interviews will take place on the 14th and 15th May.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.