Membership Operations Manager Jobs in London, Greater London
Here at Battersea, we are looking for someone to join our Finance & Corporate Services Team to provide comprehensive and proactive executive assistance to the Director and departmental functions across the Directorate.
The successful candidate would be responsible for providing effective EA support, convening and supporting committees and regular meetings across the directorate, supporting on strategic workstreams across the Directorate, and providing a range of administrative and co-ordination support to the Heads of the Finance & Corporate Services Teams including support for team projects.
We are looking for someone who has experience in a similar role with a demonstrable track record of inbox and diary management, administrative support to a Director across multiple functions, with a proven ability to manage the day-to-day operations of a busy office, prioritising a high-volume workload effectively and exercising a high degree of judgment, tact, and discretion at times working to deadlines.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 24th May 2024
Interview date(s): w/c 27th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Psychometrician
£21,012 pa plus excellent benefits (£52,530 pa FTE)
Aldgate, London
14 hours per week
We are seeking a Psychometrician for two days per week to lead psychometric analyses and interpret the examination results of the Royal College of Pathologists.
The College is responsible for the delivery of pathology examinations for doctors, scientists, oral pathologists (dentists) and veterinary pathologists in 17 specialties – the Fellowship examinations of the Royal College of Pathologists (FRCPath). The FRCPath Part 1 is held online and is a test of knowledge while FRCPath Part 2 is held in person around the UK as well as in the Republic of Ireland and, for histopathology, in international centres such as Dubai and Egypt. The College is regulated by the General Medical Council for the medical examinations and the General Dental Council for the Oral and Maxillofacial Pathology examinations, but the examinations are open to all appropriately qualified candidates.
The FRCPath examinations are held twice a year in Spring and Autumn and attracts approximately 1,200 candidates per session across the specialties. While some examinations attract up to 200 candidates, some examinations consistently attract very small numbers of candidates, with a number of examination cohorts sitting somewhere in between. The Psychometrician will advise on the appropriate data collection methods for the examinations and undertake psychometric analyses of appropriate examination data for each examination session and will, in time, be asked to provide analysis of longitudinal data.
As the College continues to develop its examinations, the Psychometrician will possess sufficient expertise to provide advice on the appropriate psychometric tests to undertake for the specialty examinations as different formats or methods of delivery are considered.
The examinations are delivered by an examinations team in the College which sits within the Learning Directorate. Each specialty examination is supported by an appropriately qualified panel, led by a Panel Chair, all of whom are overseen by the Clinical Director of Examinations (a pathologist). The Psychometrician will be expected to communicate with a wide range of individuals regarding the College examinations, with varying levels of knowledge about psychometrics, and will provide training for examiners and staff on a regular basis.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.
Closing date: 9am, 3 June 2024.
Interviews: 18 June 2024.
The client requests no contact from agencies or media sales.
We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.
As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with the responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team ensuring excellent IT service support to the organisation is a constant.
If you are an outward facing IT professional who is user and business focused wanting to contribute to our meaningful mission and can help deliver our ambitious strategy, we welcome your application.
What you will do:
- Lead the strategic development of the IT function.
- Provide leadership to the IT team, galvanising them around the goals.
- Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs.
- Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
- Ensure the IT team delivers excellent customer service.
- Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
- Develop, agree and manage the IT revenue and capital expenditure budgets.
What you will need:
- A strong understanding of enterprise technology solutions in a digital world.
- Skilled leader and staff manager, able to lead, motivate and develop a team.
- Experience of setting, agreeing and implementing a strategic plan.
- Effective interpersonal skills, with the ability to negotiate and influence.
- Strong analytical and evaluative skills.
- Ability to plan and prioritise a substantial programme of work.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.
Chief Operating Officer
We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.
Salary: £65,000 - £75,000 per annum
Location: Central London, WC2A 3PE/Hybrid
Hours: Full time
Contract: Permanent
The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.
About the Role
Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.
The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.
Key responsibilities include:
· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan
· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team
· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose
· Ensuring effective governance and regulatory compliance
About You
We are looking for:
· Experience of leading a finance function in a charity, as part of a leadership team
· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities
· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)
As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.
About Us
BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People is supporting BAUS in the recruitment of this role.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the COO role, and why BAUS?
· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Head of Wellbeing and Grants – The Solicitors’ Charity
We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.
Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.
Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).
The Head of Wellbeing and Grants role
We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.
As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.
We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress. And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.
Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.
Why should you join us at The Solicitors’ Charity?
We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.
Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.
To apply:
i) please send a concise CV (2-3 pages) plus
ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY
Deadline: Noon on Weds 15th May 2024.
Please also address any questions to this email account.
Initial interviews: 24th May 2024 (tbc).
These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
Senior Committees Officer
£42,646 pa plus excellent benefits
Aldgate, London
35 hours per week
As Senior Committees Officer, you can manage a small team to support effective member engagement through committee secretariat services. This will suit you if have managed or supervised a team. This could be an opportunity if you are looking to move into formal management.
You will have experience of managing committee governance and support to enable efficiencies in administration processes. Such efficiencies will link to development of a new CRM.
Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for members in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.
Closing date: 10am, 20 May 2024.
The client requests no contact from agencies or media sales.
Digital CRM Migration Specialist
We have an exciting opportunity with a 12-month fixed term contract where we are looking for an experienced digital marketer who is process and data driven. This role is integral to migrating digital systems and processes to a new CRM database, improving them as we optimise new functionality. This is working as part of a transformational project team to ensure Mencap is set for the future for supporter engagement.
As the Digital CRM Migration Specialist, you will be responsible for defining digital data points and mapping digital data flows through to the new CRM and Marketing Cloud. This will mean supporting the CRM steering group in defining digital user journeys and optimising the configuration of our new CRM and Marketing Cloud to ensure we optimise their functionality to ultimately raise vital funds and mobilise key audiences to support people with a learning disability.
This is a 12-month fixed-term contract, full-time role. We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East and Liverpool Street stations.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Does the following sound like you?
· We are looking for a person who can hit the ground running.
· You will have extensive experience and understanding of digital marketing platforms and CRM databases
· Excellent project management, user journey and data mapping experience
· Ability to build strong, positive working relationships with internal and external stakeholders
· Experience working within fundraising and or campaigning teams
· Experience of Salesforce, Marketing Cloud.
· Experience of Impact Stack, Dot Digital an advantage
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
The Confederation of School Trusts exists to represent academy trusts and to continually enhance our education system. They are now looking for a Chief Operating Officer to develop a financial strategy and operations as they enter a new phase of development.
· Location: Remote with regular travel to Nottingham/London
Applications close at 9 a.m. Tuesday 4th June.
Who we are.
The Confederation of School Trusts (CST) is the leading advocate and support network for school trusts in England, representing approximately 75% of the academy sector. With a membership-centric approach, we prioritise the needs of our member trusts, serving as their collective voice and championing their contributions to education.
Funded through various channels, including memberships, events, and partnerships, CST operates alongside CST Professional Development Ltd, offering tailored training and services focused on trust governance.
About the role.
We are seeking a Chief Operating Officer (COO) to drive strategic development amid political shifts. Reporting to our Chief Executive Officer, the COO will oversee financial management, operations, digital strategy, and corporate governance, playing a pivotal role in shaping CST's future.
Responsibilities include financial strategy development, budgeting, compliance, and team leadership across CST and its trading arm. The COO will ensure operational efficiency, manage contracts and procurement, and spearhead digital infrastructure and information governance enhancements.
This hybrid role requires regular travel to our offices in Nottingham and London. The ideal candidate will demonstrate autonomy, accountability, and a strategic mindset, with expertise in financial planning, operational management, and digital strategy implementation.
Who we are looking for.
Proficiency in people management, culture development, and regulatory compliance is essential. Experience in charity and corporate governance is desirable, as is a genuine commitment to improving the academy trust system in the UK.
If you're a qualified accountant with a passion for driving organisational excellence and supporting education leaders, we encourage you to apply and join us in making a difference in the lives of learners across the country.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 4th June.
Property & Asset Development Surveyor
The Vacancy
We are offering this unique opportunity to support the Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country.
Working alongside the Director and colleagues within the Property Support team, you will be a crucial team member providing professional guidance and support to Trustees nationally. Focussing on the unique skills you bring to the team, you will help guide them on matters including the planning, development and commercial potential for their property assets to enable them to make informed choices and contribute to the promotion and delivery of the Methodist Church’s property strategy.
Through your specific knowledge and experience, you will also have input into the provision of guidance, advice, communications, training and good practice for District Property Officers and the wider Methodist Church on property matters.
This is a hybrid/remote working role, with the post holder required to travel to our offices in London, Manchester and any other locations around the country as necessary.
About You
We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative. You will be an experienced professional development surveyor or equivalent, with a record of developing and implementing innovative and practical strategies for the management, use, reuse and development of property.
You will be called upon to work with a range of internal and external stakeholders including committees and therefore a mix of excellent communication, interpersonal and influencing skills are essential.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 16 May 2024
Interview Date: 28 May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The opportunity:
Battersea’s multiple award-winning Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, they provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Within this department sits the Challenge and Public Events team who deliver challenge events, including charity places in the London Marathon and Royal Parks Half Marathon, and our multiple award-winning Muddy Dog Challenge series.
This team is looking for someone to join them as a Challenge and Public Events Assistant on a 6-month contract, to be the first point of contact for fundraising products, In-Celebration and community supporters, as well as our carol concert attendees, delivering exceptional supporter care and building long-lasting relationships. They will also provide administrative support to the Senior Challenge & Public Events Officers to deliver a portfolio of fundraising events and activities, as well as take the lead on small projects.
This will be a rewarding opportunity to play a role in giving the dogs and cats in our care a better life, and we are looking for someone who has experience of delivering outstanding supporter/customer care, is able to work collaboratively with colleagues from other teams, and has a full, valid UK driving license and is confident driving vans and other vehicles.
Please note that this role is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): w/c 20th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Do you have experience and knowledge of audit and quality improvement approaches? Are you passionate about enabling people to live their best lives? If so, please keep reading because we want to hear from you.
We are bold and ambitious and really want you to come and join us to help us achieve our vision where the UK is the best place in the world for people with a learning disability to live happy and healthy lives.
We are recruiting for a Head of Audit and Improvement job share partner to work up to 26 hours per week alongside our existing Head of Audit and Improvement. We can be flexible on days worked and this can be discussed at interview. This role will be mainly working from home with some occasional travel when required.
In this role you will:
- Lead quality performance, supporting, advising and proactively identifying risk and areas for improvement in each Operational area including adult social care and educational programmes
- Provide oversight for quality frameworks and methodology ensuring currency according to social care or legislative changes.
- Lead a team to ensure the programme of improvement and quality assurance activities are delivered and performance expectations are met.
- Ensure accurate and meaningful information on aspects of quality performance is collated and analysed, to provide assurance and intelligence to help inform decision-making.
- Be an active and supportive member of the Senior leadership team, advising on issues relating to quality
- Design, implement and embed an audit and improvement programme across operational services
- Deputise on occasion for the Executive Director of Quality and Impact
We are looking for someone who:
- has experience of working in a similar role, ideally within Health and Social Care
- is a great communicator and influencer and enjoys working with all stakeholders up to and including exec level
- is knowledgeable of our regulatory environment
- has extensive knowledge of quality frameworks, methodology and tools
- has line management experience with the ability to coach and mentor colleagues
If you’re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience.
At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Interviews will take place via TEAMS on the 21st May and will include a second stage for those that are successful following the initial interview on 24th May.
*While we are committed to encouraging flexible working patterns, in some cases, it may not be possible for us to accommodate a request.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program
- Access to award winning training and development
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- providing advice through our help lines and web sites
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for a passionate HR Advisor to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the organisation, in line with legislative requirements and good practice. They will create positive employee experiences by being the source of expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required.
The ideal candidate will be someone with a positive and proactive approach, with experience of working in a HR advisory role within a busy organisation, thorough working knowledge of employment legislation and current good practice in HR, including strong experience of handling a range of employee relations casework.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): 15th & 16th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
South London Citizens
South London Citizens is a thriving chapter with a growing team of ~18 organisers and project staff. We are building the power of communities in South London through borough alliances (in Greenwich, Lewisham, Southwark, Lambeth, Wandsworth, Merton, Croydon) and the wider region by developing community leadership and supporting people to take action on what matters most to them. Over the past three years, we have worked in partnership with mental health trusts to deliver a pioneering organising project, South London Listens (SLL), to prevent mental ill-health, and more recently with wider South London NHS leaders to take action on a range of issues (from low wages to housing conditions) that impact our communities’ health.
Purpose
We are looking for two Associate Organisers to join our thriving and dynamic team in South London building the power of local communities. These roles will support local organising, and have a specific focus on health and living wage organising.
In this exciting and innovative role, you will work with community organisations, including faith institutions, schools, universities, and community groups. Your primary responsibility will be to
1. build ‘Be Well’ teams to support the wellbeing of their communities, as part of the South London Listens partnership;
2. find and develop new community leaders within their organisations; and
3. take action to tackle the social determinants of health inequality (e.g. lack of migration status, racism, housing conditions, low wages and precarious work).
One or both of the roles will also include specific organising with low paid workers to lead the fight for a real living wage and living hours.
With your passion, energy, and commitment to democracy, you will support communities to build the power they need to win justice and make a real and lasting impact. Join us in the fight for a healthier and more equitable future for South London.
A central focus of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. Your learning and development will be paramount in the first few months as the responsibilities given to your experience and skills develop.
We encourage you to apply even if you don’t feel like you fit all the criteria. We are particularly interested in people who are angry at issues of injustice, who have demonstrated taking action on that in some way, who can communicate effectively, who can build relationships of trust with a diverse range of people, and who believe in the capacity of ordinary people to make extraordinary change! We are less interested in whether you understand every word in the responsibility list below or whether you have worked as a professional organiser before. You are also encouraged to reach out if you have any questions about whether you might be suitable for the role.
Main Responsibilities
Working as an Associate Organiser in South London for Citizens UK your main responsibilities will be to:
Grow and deliver on the priorities of South London Listens and our broader Health organising
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Build and support new Be Well Hubs in a range of institutions in your allocated boroughs. Including identifying new institutions, delivering training, and supporting them once they are established.
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Work with other organisers to deliver on the priorities identified by communities that are part of the South London Listens project
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Ensure reporting and capturing of stories of the South London Listens project are captured and shared to celebrate and grow the project.
At least one of the roles includes supporting our organising efforts for more just work and wages
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Identify and develop worker leaders
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Take action with South London Citizens leaders to increase the number of living wage and living hours employers in London
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Develop and deliver community organising training for worker leaders
Build relational power to further the goals of CUK
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Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment
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Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required
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Conduct one-to-ones to develop relationships with leaders and understand their concerns.
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Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals
Identify and develop relational leaders prepared to act with others for the common good
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Identify and discern actual and potential leaders with the passion and ability to drive change in their borough alliance and through South London Listens.
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Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum and Be Well Hubs training.
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Successfully deliver workshops in local institutions, South London Citizens community organising introductions and Be Well training.
Strengthen institutions and develop Broad Based Organisations
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Ensure good understanding of the basic interests and traditions of typical member institutions
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Organise a small cluster of up to 5 standard member institutions or 1 strategic partner to work together for the achievement of common goals
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Support pre-existing core teams and create/develop new core teams to provide leadership at local level and in South London Listens
Support leaders through the Cycle of Action in order to create change
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Support member institutions and Be Well Hubs in running listening campaigns
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Organise neighbourhood actions; demonstrating increasing independence in working without the need for close supervision
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Take the lead in supporting groups of leaders through the cycle of action on neighbourhood issues; aiming to achieve neighbourhood and health wins
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Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
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Contribute to fundraising to the value of at least £20,000 per annum through one or some of the following:
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WWritinge regular updates on the work to be shared with the funders and maintain a healthy relationship with them
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Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding
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Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection
Contribute to effective teamwork and live out our ‘Inclusion’ value
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Be proactive concerning personal professional development and wellbeing: i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses
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Demonstrate ability to work effectively with colleagues and participate in a team
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Produce all required reports and follow CUK’s procedures on time and to the required standards
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Contribute towards an inclusive environment for all colleagues and community leaders, so that our spaces are a place where all are able to participate
Participate in the development of the craft of Community Organising and play a role in the Guild of COs
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Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
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Commit 10 working days per annum (pro rata) to the preparation, delivery, and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings or other activities organised by the Learning and Innovation team.
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Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Previous campaign experience (D)
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Evidence of having acted in a leadership role with peers or in local community activities (e.g. within a faith institution or clubs/societies) (E)
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Experience of project management; evidence of having delivered work on time and to standard (E)
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Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
KEY SKILLS AND KNOWLEDGE
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Ability to speak additional languages, especially Spanish for one of the roles (D)
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Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
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Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
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Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
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PERSONAL QUALITIES & VALUES
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A self-starter with ability to take initiative and work independently (E)
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A passion for justice (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
Interviews are planned to take place on Wednesday, 12th June (subject to change).
Please note this is a 12-month fix term contract with a possibility to extend, funding permitting.
About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease.
PVD is a serious condition which can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting and light-headedness. It can reduce both quality of life and length of life, but it isn’t widely recognised, or well-understood.
We bring together an international network of professionals to improve clinical care, education and PVD research. The network comprises thousands of clinicians, scientists, academics and industry partners, supported by our small team in Bermondsey, London. Together we deliver conferences, e-learning, an academic journal, and we raise awareness of the condition.
Much of the work is done by international working groups, and we’re seeking a new Project Coordinator to provide administrative and project support to those groups.
About the role
The job involves co-ordinating and servicing meetings across different time zones, maintaining workgroup records, developing surveys, pulling together academic papers for publication, event planning, and project work.
We’re looking for someone with excellent organisational and administrative skills, strong interpersonal skills and the ability to write and adapt complex information to produce clear, accurate and accessible documents in English. You’ll need strong IT skills, and the ability to juggle competing demands with efficiency, tact and good humour. You can find details of all these activities on our website.
What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.
The PVRI celebrates diversity and we’re committed to equality and inclusion in our recruitment practices and in our ways of working. If you’re excited about our mission, and can bring talent and enthusiasm to our cause, we’d love to hear from you.
How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role, and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 13 May.
Registered charity number 1127115
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're delighted to be collaborating with a distinguished membership association in search of a Brand and Operations Coordinator for an interim period of 3-6 months.
Key Responsibilities:
- Manage the Digital Asset Management tool, ensuring timely updates of brand assets and guidance for staff and fellows.
- Conduct induction training on the Digital Asset Management tool and brand for new and existing staff members, maintaining a comprehensive training database.
- Collaborate with internal teams and external experts to audit and implement best practices across the organisation.
- Approve brand reviews for various organisational outputs, adhering to visual and tone of voice guidelines.
- Conduct annual brand tracker surveys in partnership with the Senior Insights and Database Manager, sharing insights to boost brand awareness.
- Ensure consistent application of top-tier organisational messaging across all channels, supporting updates through thorough auditing and project implementation.
- Regularly review and update brand and editorial guidelines in collaboration with the team.
- Oversee co-branding initiatives, implementing a structured tracking and approval process.
Candidate Profile:
- Proven experience in data-driven marketing performance analysis.
- Strong background in brand management and stakeholder collaboration.
- Proficient in training and leading change initiatives.
- Effective planning and resource management skills.
- Familiarity with CRM, campaign planning, and social media management tools.
- Experience in auditing and implementing organisational recommendations.
- Solid understanding of marketing operations, inbound marketing, and digital analytics.
- Expertise in digital asset management systems.
What We Offer:
- Interim position spanning 3-6 months.
- Competitive salary up to £28,000 pro-rata.
- Hybrid work model, with 2-3 days in our central London office.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.