Membership organisations jobs
Sahir has been on an incredible journey over the past four years. We have grown, strengthened our services and deepened our roots in the communities we serve. We are proud of what has been achieved and excited about what comes next.
Our CEO is stepping on to their next chapter, and we are taking the time to recruit the right permanent leader for what comes next at Sahir. In the meantime, we are looking for an Interim Chief Executive to help keep things steady, support the team and maintain the momentum we have built.
We are looking for someone who leads with empathy and compassion, works in partnership and brings the confidence and drive to support the organisation through a period of change.
About Us
Sahir is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
· LGBTQ+ people
· People living with or affected by HIV
We actively confront injustice, combat discrimination and address inequalities. Through advocacy, partnerships and service delivery, we work to create a fairer and more equitable society for the people we serve. Our work is insight led and co-developed with our communities.
About the Role
This is a key interim leadership role focused on stability, continuity and care for Sahir during a period of transition.
The Interim Chief Executive will work closely with the Board, staff and partners to ensure Sahir continues to deliver safe, effective and person-centred services, maintains strong relationships and remains financially and operationally secure.
The role is not about changing direction. It is about protecting what has been built, supporting the team and helping Sahir move confidently towards the appointment of its next permanent CEO.
What We Are Looking For
We are seeking a senior leader who brings:
· Significant leadership experience in the voluntary, community, health, social care or equalities sector.
· Experience working with a Board of Trustees and supporting good governance.
· Strong financial oversight and organisational management experience.
· A calm, steady and values led leadership style.
· The ability to lead people well through transition and uncertainty.
· Strong relationship building skills and a partnership approach.
· Knowledge of issues affecting LGBTQ+ communities, people living with HIV and people seeking asylum is highly desirable.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment built on trust, openness and shared purpose.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Grade: NJC Point 31 - £25,062.60 per annum (FTE £41,771)
Hours: 22.5 hours per week (excluding breaks)
Days: To be worked over 3-4 days; one day must include a full day on a Monday (core hours are worked between 8am - 10am and 4pm - 6pm Monday to Friday)
Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Finance and Resources
Place of work: In person at Salford CVS’ offices in Eccles, Salford, M30 0FN
Make a difference. Shape our future. Join Salford CVS.
We’re looking for an experienced and motivated Finance Manager to play a key role in strengthening the financial leadership and sustainability of Salford CVS as we continue to grow our programmes and impact across the city.
This newly created role is an exciting opportunity for someone who wants to use their financial expertise to support the voluntary, community and social enterprise (VCSE) sector in Salford - and contribute to an organisation with a long and proud 100‑year history of making a difference.
You’ll join a supportive, collaborative and values‑driven team, working closely with the Director of Finance & Resources to ensure our financial systems, processes and reporting remain robust, accurate and fit for the future.
About you
We’re looking for someone with:
- Strong experience in charity finance, management accounts and financial reporting
- Knowledge of fund accounting and internal financial controls
- Experience of UK payroll processes
- Excellent accuracy, analytical skills and attention to detail
- Confidence using financial systems (Aqilla/Sharperlight desirable)
- A proactive, solution‑focused approach
- Experience supporting others through line management
If you care about your work, enjoy improving systems, and want to support Salford’s vibrant VCSE sector, we’d love to hear from you.
To apply
Please download and complete our application form via the ‘Apply’ button.
Closing date: 12 noon on Friday 13th March 2026
Interviews: In person on Tuesday 24th or Thursday 26th March (PM)
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end donor experience across all income streams.
Forming part of the Fundraising Leadership Team and reporting to the Associate Director of Fundraising, the Head of Donor Experience will lead a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance. They will be responsible for shaping and delivering a comprehensive donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.
As Head of Donor Experience, you will:
- Lead a high-performing Donor Experience team of nine, with four direct reports across Donor Experience, Data & Insight, and Digital Fundraising
- Develop and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
- Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
- Drive innovation in stewardship, including digital engagement, journey design, automation, and personalisation
- Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
- Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
- Lead insight generation and segmentation strategy to inform fundraising performance and income growth
- Establish and maintain a centralised compliance framework across fundraising activity
- Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns
Essential skills and experience:
- Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
- Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
- Experience managing and motivating teams to deliver operational excellence and performance improvement
- Experience designing and implementing strategy, annual plans and process improvements
- Strong working knowledge of CRM systems, data governance and supporter database management
- Confidence influencing senior internal stakeholders and driving cross-team collaboration
- Experience of reporting, performance analysis and using insight to inform decision-making
- Strong understanding of fundraising compliance, including GDPR and sector regulation
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. They are now seeking a senior corporate partnerships specialist to lead Acorns’ newly formed Partnerships Team, which combines corporate new business, account management and community income streams.
A member of the Fundraising Leadership Team, the role will be responsible for securing and managing high-value strategic partnerships with businesses while simultaneously driving engagement with local community groups, education partners, and faith groups, ensuring clear tiering, structured pipeline progression and robust income performance.
The role will also act as Partnerships lead for the upcoming £5m fundraising appeal, co-canvassing alongside the Head of Philanthropy and executive leadership, and mobilising corporate and community networks around key campaign moments.
As Head of Partnerships, you will:
- Report to the Associate Director of Fundraising and line manage a team of four (Senior Business Development Manager (Corporate), Senior Corporate Partnerships Manager Senior Community Partnerships Manager, Partnership Engagement Officer)
- Form part of the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working
- Lead and integrate Corporate and Community fundraising into a cohesive partnerships strategy aligned to the wider Fundraising Strategy
- Design and implement a three-year corporate and community income plan, with full budget and forecasting responsibility
- Conduct an audit of current partnerships activity, pipeline and resource allocation to ensure effort aligns to regional and national potential
- Lead corporate new business acquisition, securing multi-year strategic partnerships, Charity of the Year agreements, cause-related marketing, sponsorship and stock generation partnership
Essential skills and experience:
- Strong corporate fundraising background within a charity setting
- Proven track record of securing six-figure corporate gifts
- Experience managing and motivating teams to deliver robust income targets
- Experience designing strategies, annual plans and budgets and adapting them as required
- Strong knowledge of the corporate landscape, regionally and ideally nationally
- Confidence leading high-value pitches, negotiations and senior stakeholder engagement
- Experience of forecasting, reporting and managing income performance
- Strong working knowledge of CRM systems and fundraising compliance
Desirable:
- Experience across both local AND national corporate partnerships
- Exposure to community fundraising or engagement programmes
- Experience working on appeal boards or high-value campaign activity
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Hybrid working with 2dpw at preferred location (Birmingham, Worcester or Walsall).
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.
This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.
As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.
1) Strategic Leadership & Governance
- Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
- Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
- Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
- Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
- Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
- Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.
2) Food Partners and Supply
- With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
- Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
- Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
- Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
- Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
- Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
- Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
- Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
- Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.
3) Community Membership Development
- Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
- Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
- Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
- Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
- Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
- Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
- Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
- Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
- Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.
4) People and Culture Management
- Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
- Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
- Champion values-led leadership and effective cross-departmental communication.
- Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.
Health, Safety & Compliance
- Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
- Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
- Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.
Person Specification
Essential Criteria
- Proven leadership experience, including building high-performing teams.
- Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
- Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
- Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.
Desirable Criteria
- Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
- Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
- Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
- Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
- Understanding of customer journeys or service-user engagement.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.
Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.
You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities.
This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.
The client requests no contact from agencies or media sales.
Contract: Fixed-term maternity cover (anticipated from May 2026, up to 12 months)
Hours: Part-time – 3 days per week (22.5 hours) Location: NSA Head Office, Malvern, with hybrid working by agreement
Reporting to: NSA Chief Executive Salary: £20,700 - £21,486 pro-rata (FTE £34,500 - £35,811)
About the National Sheep Association (NSA)
The National Sheep Association (NSA) is a membership charity supporting and promoting sheep farming throughout the UK. NSA delivers national and regional projects, events and partnerships to support sheep farmers, influence best practice and strengthen the sector.
Purpose of the role
The Project Manager (Maternity Cover) will be responsible for the management and delivery of NSA-led and NSA-linked technical/research/innovation related projects during the maternity leave period of the substantive postholder.
Following an internal review of responsibilities, a number of non-project duties have been redistributed across the staff team. As a result, this maternity cover role has a clear and deliberate focus on project delivery, coordination and reporting.
Key relationships with: All NSA staff, particularly the NSA Chief Executive, NSA Operations Director and NSA Management Team, as well as key NSA committees, groups and individuals delivering NSA-led/NSA-linked projects and relevant research and development contacts.
Management responsibilities: The NSA Project Manager is part of the NSA management team, which meets regularly to ensure effective internal communication and decision-making. There are no line management responsibilities within this role.
Job role
The postholder will:
Project delivery and coordination
- Manage and deliver a defined portfolio of ongoing and fixed-term NSA projects, including externally funded and partnership projects.
- Ensure projects have clear objectives, deliverables, timelines and budgets, and are delivered in line with agreed commitments.
- Coordinate contributions from NSA staff, committees, researchers, consultants and external partners.
- Monitor progress, manage risks and issues, and escalate where appropriate.
Project portfolio management
- Maintain clear records of project activity, outputs and deadlines.
- Ensure project financial requirements are met and communicated with the NSA finance team, (both existing projects and any new project developments).
- Ensure compliance with funder, partner and governance requirements.
- Support the development and refinement of project plans where required.
Stakeholder and partnership working
- Act as the primary project contact for assigned partners and funders.
- Represent NSA at project meetings and relevant external forums (online and in person).
- Support positive working relationships that reflect NSA’s values and strategic objectives.
Reporting and governance
- Contribute project updates to the management team discussions.
- Prepare input for quarterly Board reports relating to project activity.
- Maintain documentation to ensure continuity and effective handover. Events and knowledge exchange (project-linked)
- Work with colleagues to ensure project outputs are linked into NSA events and activities where appropriate.
- Attend relevant NSA events and meetings to support project delivery and profile-raising.
Person specification
Essential
- Demonstrable experience of managing and delivering projects
- Experience in livestock farming/management at a practical or research/development level
- Strong organisational skills with the ability to manage multiple workstreams
- Excellent written and verbal communication skills
- Experience working with multiple stakeholders and partners
- Ability to work independently and meet deadlines
Desirable
- Experience of externally funded or partnership projects
- Experience working in a charity, membership or not-for-profit organisation
- Experience preparing reports for senior management or Boards
Additional Information
- Occasional travel and evening or weekend work may be required, with time off in lieu in line with NSA policy.
- The postholder will form part of the NSA management team for the duration of the maternity cover.
Apply for this role today, or enquire for more details.
To apply for this role, please email a covering letter, CV and completed application form to Aaron Dhanda, NSA Operations Director before 5pm on Friday 13th March 2026.
Interviews will take place on Tuesday 24th March 2026.
Please use the same email address for any enquiries regarding the role.
The National Sheep Association (NSA) exists to champion a strong, resilient and respected UK sheep sector, today and for generations to come.
The client requests no contact from agencies or media sales.
We are delighted to be partnering with the British Society for Haematology (BSH) to recruit a permanent Policy Officer to join their Impact and Evidence team.
With over 3,000 members worldwide, BSH is the largest UK organisation dedicated to all aspects of haematology. Since 1960, they have brought professionals together to transform patient care. This is an exciting opportunity to play a key role in shaping policy that supports the haematology workforce and improves outcomes for patients across the UK.
As Policy Officer you will lead on monitoring and analysing the political and policy landscape relevant to haematology, developing evidence-based briefings, reports and recommendations for senior leadership and external stakeholders. You’ll build and manage relationships with funders, members and partners, contribute to advocacy strategy, and represent the Society at key events.
We’re looking for a strong communicator with experience of working within a charity or membership policy environment, who can translate complex information into clear, compelling messaging for a range of audiences. You’ll be highly organised, politically aware, and comfortable managing competing priorities in a fast-moving external landscape. A genuine interest in influencing change and improving the experience of a professional membership community is essential.
What makes this role unique?
You’ll join a small team with lots of opportunity to take ownership and influence changes. The society is led by an ambitious CEO, who is looking for a collaborative team-player who is excited to build relationships with their funders, members and partners. They are also undertaking a big digital transformation project, and an increasing brand awareness in the sector means there is a great opportunity to utilise connections and become a player of note in the health sector.
- Location: Angel, London.
- Hybrid working: 2 days a week in the office. This includes a team anchor day, fortnightly, every other Wednesday.
- Closing date: 9am Tuesday 3rd March. Please apply now for more information and the full job description.
- Interviews will take place in the London offices, w/c 9th March
If you’re passionate about evidence-led policy and want to contribute to meaningful change within a respected national medical membership organisation, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Role
This is an exciting opportunity to join a busy content and digital department and help Law Society members (solicitors) to feel supported and empowered, with the practical, expert and timely information they need to excel in their work.
You will create, edit, publish and manage high-quality, trusted and practical resource content, working closely with subject matter experts, campaign managers and senior stakeholders.
Working closely with colleagues across communications, policy, public affairs, member engagement and research, you will apply user-centred design (content design) principles to make complex legal, regulatory and policy issues easy to digest.
You will create, publish and manage digital content using content management systems, using website traffic and behavioural analytics tools to monitor and act on engagement.
This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our members.
What we're looking for
You will have excellent written and verbal communications skills, combined with a strong understanding and experience of user-centred design (content design) principles.
You can quickly understand complex or technical issues and translate these into engaging, easy-to-understand content.
You will have experience creating, editing and managing digital content for a professional audience, with a solid understanding of best practice in digital publishing, search engine optimisation and accessibility.
You are experienced using content management systems and website traffic and behavioural analytics tools.
You have strong emotional intelligence and interpersonal skills, able to quickly form positive relationships with colleagues at all levels.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation.
The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.
We offer hybrid working (three days a fortnight in our London office), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
Interviews are planned to take place week commencing 16 March.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Head of Member Services
Location: Holborn, London (Hybrid)
Hours: Full-Time
Contract: Permanent
Salary: From £62,000 per annum (NALC Band B)
Head of Member Services
The National Association of Local Councils (NALC) is a leading voice for local government in England, representing around 10,000 parish and town councils. As Head of Member Services, you'll play a pivotal role in supporting these councils and empowering local communities.
Working closely with our network of county associations, this role offers a unique opportunity to make a real difference in local governance. You'll lead a team providing advice, guidance, and services to NALC's diverse membership, helping them tackle challenges and seize opportunities. With your expertise, local councils will be better equipped to serve their communities, drive positive change, and shape the future of local government.
NALC offers a dynamic and supportive environment, with opportunities for professional growth and development. As Head of Member Services, you'll join a talented team committed to making a difference in local governance.
About Us
Since 1947, the National Association of Local Councils (NALC) has been England's only recognised national membership organisation for community, neighbourhood, parish and town councils. We work with county associations to support, promote, improve and create sustainable councils.
10,000 parish and town councils in England represent 35 million people with 16 million electors, raising £700 million in precept and investing over £2 billion in communities. Some of the largest councils have a precept of over £1 million a year. Around 100,000 councillors spend over 14 million hours a year serving those councils to help change their community. Over 300 new councils have been created in rural and urban areas in the last decade.
We believe these vibrant and dynamic parish and town councils are at the centre of community effort, delivering services and giving their communities a democratic voice.
Who we’re looking for
You’ll bring:
- Degree-level education or equivalent professional experience.
- Evidence of continuous professional development
- Proven track record in developing and delivering membership services
- Demonstrated ability to lead terms and manage staff performance.
- Excellent communication and relationship building skills.
If you're a motivated and experienced professional looking for a new challenge, this role could be the perfect fit. You'll have the chance to shape the future of local government, support thriving communities, and leave a lasting impact
Further information about NALC ,our Manifesto for Empowering Communities, and our services is available on our website.
What’s on offer:
- NALC Band B from £62,000 per annum
- Hybrid working, with office located at The Bloomsbury Building, 10 Bloomsbury Way, Holborn, London, WC1A 2SL
- Employer pension scheme.
- 30 days annual leave, plus bank holidays and Christmas closure
- Enhanced maternity and paternity packages
Apply now to lead NALC's Member Services team and make a real difference in local governance.
Closing Date: 9:00am, Wednesday 25th February 2026
Interview Date: 10th March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our online portal application portal to complete your application for this position.
NALC is committed to diversity and equal opportunities and welcomes applications from all sections of the community. As part of our application process, we will ask whether you require any reasonable adjustments. Providing this information will help us ensure the recruitment process is accessible, fair, and inclusive for all candidates.
No agencies.
The Food Manager plays a critical operational leadership role at FareShare South West (FSSW), ensuring that the charity maintains a consistent, safe and high-quality flow of food to community organisations across the region. Supporting the Head of Food & Membership, the post holder is responsible for managing day-to-day food supply, strengthening local sourcing, and building long-term relationships with suppliers and partners.
The role ensures that incoming food—whether from national or local sources—is compliant, well-managed and aligned with operational capacity. It plays a key part in the effective monitoring of stock, the food pipeline and logistics scheduling. The Food Manager leads local sourcing activity, expands food innovations such as frozen and re-labelling, and oversees key food-related projects including the regional Gleaning Programme.
Managing the Food & Community Officer and working closely with Operations, Membership, Fundraising and other internal teams, the Food Manager helps deliver FSSW’s food strategy, reduce waste, and maximise the impact of surplus food redistributed to frontline organisations.
1) Strategy, Performance & Team Management
- Support the Head of Food and Community in the development and delivery of the food strategy, budget and annual targets.
- Monitor weekly performance against agreed plans; provide operational reporting for internal teams and funders.
- Line-manage the Food & Community Officer and HGV Drivers, including recruitment, appraisals, supervision, wellbeing and development.
- Champion values-led leadership and promote effective cross-team communication.
- Ensure compliance with organisational policies, food safety, health & safety and safeguarding requirements.
- Foster an inclusive, motivational team culture that reflects FSSW’s mission and values.
- Takes visible leadership for health, safety, and food safety, ensuring all team members and participants work safely and effectively
2) Food Supply Management
- Support the Head of Food & Community in managing the national supply relationship with FareShare UK/The Felix Project, including communication, throughput data and supply alignment.
- Manage, analyse and report on over/under-deliveries, food quality, cancellations and trends, working closely with Operations and Membership teams.
- Monitor and report the changing food pipeline, helping devise strategies to redistribute gluts and reduce waste.
- Support Operations and the Head of Membership & Food Partnerships with stock-level monitoring across FSSW sites, including stock movement, product types and capacity.
- Working with Operations, Transport and the national partner, lead on logistics schedules for incoming food to maximise volume while ensuring cost-effective solutions.
3) Local Food sourcing:
- Lead delivery of the Local Food Sourcing Strategy, ensuring local sourcing achieves or exceeds 25–30% of total incoming food.
- Act as the first point of contact for local and regional suppliers, maintaining strong, long-term, trust-based relationships.
- Promote FSSW’s surplus food redistribution capabilities through events, presentations, online presence and food sector networks.
- Grow and manage a sustainable pipeline of local surplus and donated food, complementing national supply.
- Work collaboratively with other FareShare Network Partners to share local food opportunities.
- Maintain accurate and accessible sourcing records and outcomes.
- Support food safety and compliance, including product recalls, legislative changes and liaison with national partners and the H&S Consultant (via the Head of Membership & Food Partnerships).
- Ensure all incoming food is compliant, within operational capacity and aligned with local logistics.
4) Food Development & Innovation
- Lead expansion of the Gleaning Programme across the region, working with Operations, Volunteering and Fundraising teams.
- Support development of new food innovations including:
- Frozen food expansion
- Breaking down ambient bulk
- Re-labelling and product preparation
- Manage key food projects, including reporting to relevant funders, ensuring accurate procurement and financial data in partnership with the Finance Manager.
- Represent FSSW in local collaborations/partnerships addressing local food waste or surplus food
5) Health, Safety & Compliance
- Champion a positive safety culture, modelling safe working practices and encouraging team members to work safely and report hazards or incidents promptly.
- Ensure the incoming food supply complies with FareShare HACCP Food Safety Manual and all relevant legislation and audit standards.
- Provide support for product recalls, safety notices and compliance-related communication.
- Support with internal and external food safety audits
Person Specification
Essential Criteria
- Experience in a food, logistics, FMCG (fast-moving consumer goods), warehousing or similar operational environment, with an understanding of supply, stock flow and operational constraints.
- Proven ability to build and manage supplier or partner relationships, ideally involving food or operational partnerships.
- Experience supervising or managing staff, with the ability to motivate, support and develop team members.
- Confidence using data and reporting, with strong problem-solving skills and a practical, hands-on approach.
Desirable
- Knowledge of food safety, health & safety and compliance requirements, including HACCP or similar frameworks.
- Understanding of charity operations or social impact environments, particularly those involving volunteers or community partners.
- Experience managing or supporting projects, including reporting, coordination and cross-team delivery.
- Familiarity with logistics scheduling, transport operations or stock management systems, ideally in a multi-site context.
- Knowledge of procurement, supplier stewardship or food contract management.
- Experience managing or monitoring budgets, procurement data or cost-effective operational planning.
- Comfortable representing an organisation externally, including at events, supplier meetings or sector networks.
- Experience supporting innovation projects or process improvements.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Job description:
Product & Partnership Co-ordinator: (Full Time)
Hybrid- Required to be on the office 3 days a week Tuesday- Thursday (High Wycombe, Bucks)
Contract: Full time
The opportunity: An exciting opportunity to join our Customer Experience Team. The Product & Partnership co-ordinator role will be responsible for the development and delivery of product, ensuring its alignment with CSSC Member's needs, market demands and company goals, to widen and improve the product portfolio.
The role will involve identifying and securing new partnership opportunities, in addition to maintaining positive relationships to ensure high levels of member and partner satisfaction.
You will be reporting to Sam Dove, Product & Partnership Manager.
What you will do:
- Collaborate with the Partnerships manager, to identify and evaluate potential new partners in line with the Product Roadmap and recruitment opportunities to help drive member engagement.
- Assist with management of current relationships, product development, internal and external queries and implementing the product strategy.
- Conduct market research and analyse user feedback to identify new product opportunities and improvements.
- Collaborate with stakeholders to define the product’s target audience, positioning, and competitive landscape.
- Oversee the end-to-end product lifecycle, from concept to launch, ensuring that product milestones are met.
- Review customer journeys with the assigned product portfolio to understand any pain points and suggest improvements.
- Conduct regular analysis of user data, customer feedback, and market trends to inform product decisions.
- Act as the liaison between cross-functional teams, ensuring clear communication and alignment on product goals.
- Manage relationships with internal and external stakeholders to gather input and feedback.
- Collaborate with marketing and sales teams to plan go-to-market strategies, ensuring successful product launches.
- Monitor post-launch product performance and customer feedback, adjusting the product as necessary.
- Deliver product updates to internal teams regarding new product launches and changes, as well as support with volunteer member benefit development.
About you:
- Proven track record in negotiating and managing partnerships.
- Proven track record of launching and managing successful products.
- Excellent communication and interpersonal skills for collaboration with cross-functional teams.
- Keen eye for detail and understanding of UX best practises.
- Ability to prioritise tasks effectively and manage competing demands.
- Ability to manage multiple priorities and meet deadlines.
- Problem solver, personable and positive attitude.
- Good team player, self-motivated and able to work on own initiative.
- Ability to regularly communicate updates to the appropriate stakeholders.
- To maintain a good relationship with all key teams - Marketing, Creative, Social, Volunteers and Events
Key Skills & Experience:
- At least 1 years’ experience in a partnership management or relationship management role
- Experience working in agile development environments.
- Excellent editing, copy writing and proof-reading skills.
- Attention to detail.
- Ability to balance conflicting and changing demands through prioritisation.
- Collaborative approach and ability to build relationships across various departments.
What can we offer you?
- 24 ½ days annual leave + Bank Holidays
- Free CSSC Membership
- 90 minutes of wellbeing time, per week
- Excellent company pension schemes available
- Training and Development opportunities
- Access to Employee Assistance Programme
- Cycle to Work Scheme
About us:
CSSC is a membership organisation for all civil service and public sector employees supported by 1,000 volunteers. We provide opportunities for our 125,000 members to enjoy fitness and leisure activities as well as over 4,000 ways for them to save money.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
Ability to commute/relocate:
- High Wycombe: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Pay: From £28,000.00 per year
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
The person who currently leads ADUKs education and training work is moving into an exciting new role within our team. We’re now looking for someone marvellous to take on part of their work, alongside some exciting new initiatives we want to develop. We’re not looking for a direct replacement - we want someone who will relish the opportunity to shape and grow this role into something truly impactful, supporting our work and strengthening the sector.
Key Purpose: The postholder will play a key role in strengthening knowledge, understanding, and best practice both within the sector and externally with service providers and the public, helping to remove barriers for assistance dog partnerships.
Internal focus: Coordinate the learning and development of ADUK member organisations, ensuring access to high-quality resources, training, and support to maintain knowledge sharing and best practice development across the sector.
External focus: Deliver education engagements and training to stakeholders, including businesses, service providers, and the public, through ADUK’s wider education initiatives and the new Corporate Allyship Programme.
Key Responsibilities
Learning:
- Manage ADUK’s shared Learning Management System (Moodle) and training platform, supporting members to make the most of the available content and resources.
Knowledge Sharing:
- Collaborate with staff and volunteers from member organisations and candidates to identify learning needs and expertise.
- Coordinate engaging and effective knowledge-sharing programmes aligned with member needs.
Education Delivery:
- Work with ADUK colleagues to coordinate and deliver engaging education initiatives, both in-person and virtually, for service providers and public services.
- Coordinate logistics for external training events, including venues and registrations.
- Support delivery of training for the ADUK’s Corporate Allyship Programme in collaboration with relevant colleagues.
Partnerships and Collaboration:
- Identify opportunities to work with external bodies, partners, and stakeholders to deliver training and share knowledge with the wider community.
Evaluation and Impact:
- Evaluate and assess the effectiveness of knowledge-sharing programmes and external training and explore how best to leverage this evidence.
- Prepare and present impact reports to inform continuous improvement.
Essential Knowledge, Skills and Attributes:
- Recent and relevant experience (3 years +) in designing and delivering in-person and online training and educational workshops and programmes.
- Excellent presentation and facilitation skills, with the ability to engage diverse audiences.
- Experience in managing learning management systems (LMS) and digital learning tools, (preferably Moodle based LMS)
- Excellent organisations skills with the ability to prioritise tasks and coordinate multiple organisations and stakeholders.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
- Confident relationship building skills.
- A collaborative and adaptable approach to teamwork, with the ability to work effectively as part of a small team that sits within a large membership network.
- Be able and willing to travel extensively (across England, Wales and Scotland) to deliver in person training.
All applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See Recruitment Pack for more information and full job and person spec.
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Project Lead
We are looking for a Senior Project Lead to help shape the future of responsible sourcing in the global tea sector.
Position: Senior Project Lead - Data and Industry Alignment
Location: London/Hybrid (minimum 3 days/week in office)
Hours: Full-time (37.5 hours per week)
Contract: 2-year FTC with potential for a permanent role thereafter
Salary: £60,000–£65,000 (depending on experience)
Closing Date: 2nd of March. Early applications are encouraged as we may close the role before the deadline if a suitable candidate is found.
About the Project
The Global Tea Coalition (GTC) is an industry forum that brings together CEOs and senior leaders from tea-buying/ producing companies to collaborate on the most pressing social and environmental challenges facing the global tea sector. The GTC seeks to improve sustainability, resilience, and responsible practices across the value chain.
The project will lead a sector-wide initiative addressing one of the industry’s most persistent challenges: the complexity, duplication, and inconsistency of social and environmental standards and data collection. The project aims to reduce duplication, improve alignment, and enable more practical and reliable data across the tea sector.
About the Role
To deliver this project, we are recruiting for a Senior Project Lead. You will have the opportunity to influence industry-wide change through an ambitious project to harmonise standards and data in the global tea supply chain.
You will deliver the project which will involve leading a technical working group of representatives from tea companies to co-design the project output and developing a harmonised approach that reduces producer burden and strengthens buyers’ access to standardised, comparable data for HREDD.
Key responsibilities include:
- Project design and delivery
- Stakeholder engagement and project governance
- Shared learning and communications
About You
You will have an undergraduate degree; postgraduate degree in sustainability, human rights, international development or related fields preferred. You will have proven project management skills, with a track record of delivering complex, multi-stakeholder projects to agreed brief, budget, and timeline.
You will also have:
- Deep understanding of Human Rights and Environmental Due Diligence (HREDD).
- Familiarity with producer challenges related to certification, audits, and buyer reporting requirements.
- Proven track record leading industry coalitions, multi-stakeholder platforms, or pre-competitive collaboration initiatives.
- Expertise in private-sector engagement and understanding of commercial drivers and constraints within supply chains
- Strong existing networks across the global tea industry with a deep understanding of human rights and environmental risks in agricultural supply chains.
- Understanding of sustainability standards and certifications.
Experience in social and/or environmental sustainability within agricultural supply chains; experience in the tea sector is highly desirable but not essential.
We recognise that no candidate will meet every requirement listed. If you are excited by this role and feel you have relevant experience we encourage you to apply!
When you click to apply, you will be able to see the full Job Description.
About the Organisation
Join a membership organisation that collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities. ETP is an equal opportunities employer and is committed to building a diverse and inclusive workplace.
Benefits include: 8% employer pension contribution, life insurance and an employee assistance programme with health insurance after six months’ service.
You may also have experience in roles such as Project Manager, Project Lead, Senior Project Manager, Senior Project Lead, Data and Industry Alignment Project Lead, Data and Industry Alignment Project Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
At Wrexham Tennis & Padel Centre, we want to inspire as many people as possible to stay healthy, and enjoy the benefits of sport, at every level. We provide affordable and accessible sporting facilities and programmes for adults and children, and we are proud to be the largest facility of our type in Wales.
As our CEO, you will lead the next phase of our development – strengthening our impact, driving sustainable growth and building on our reputation as a thriving community sport destination.
Position: CEO
Responsible to: Chair of Board of Trustees
Location: Wrexham, with some scope for occasional remote working
Hours: 35 hours per week (full-time)
Salary: £50,000 per year, with flexibility for an exceptional candidate
First-round interviews are provisionally scheduled for Tuesday 17th March; final interviews are due to take place Tuesday 31st March.
Closing date: Friday 27th February at 12pm
About the Role
As CEO, you will provide strategic, financial and operational leadership, ensuring the Centre continues to grow sustainably while remaining rooted in community impact and strong governance. You will shape and deliver the organisation’s long‑term vision and ensure services, programmes and operations remain high‑quality, inclusive and aligned to community need.
This is a pivotal role for a leader who combines commercial instinct with values‑led leadership, and who can represent the organisation credibly across local, regional and national stakeholders.
Key Responsibilities
Strategic Leadership
- Lead the development and delivery of a bold, future‑focused strategy for the Charity.
- Translate long‑term vision into clear priorities, measurable objectives and sustainable growth\
- Work closely with the Board to support strong and effective governance.
Commercial & Financial Leadership
- Strengthen financial sustainability through robust budgeting, forecasting, planning and risk management.
- Grow income through partnerships, memberships, programmes, development of our retail arm, grants and commercial activity.
- Ensure strong financial controls and compliance with charity governance requirements.
People & Culture Leadership
- Foster a culture of trust, inclusion, safeguarding, respect and high performance.
- Lead, support and develop the senior leadership team; embed fair and compliant people practices.
- Champion equality, diversity and inclusion across the organisation.
Organisational Excellence & Compliance
- Ensure best‑practice policies, systems and processes across the organisation.
- Oversee safeguarding, health & safety and regulatory compliance.
- Produce high‑quality reports for the Board, funders and regulators.
Partnerships, Profile & Community Engagement
- Act as an ambassador for the organisation—locally, regionally and nationally.
- Build influential relationships with governing bodies, local authorities, schools, community partners and funders.
- Enhance the Centre’s visibility, reputation and reach.
Programme & Service Oversight
- Provide strategic oversight of programme development to ensure high‑quality, inclusive offers aligned to community needs.
- Support managers in driving innovation and impact across services.
About You
You will bring:
- Senior leadership experience in sport, leisure, charity or community settings.
- A successful track record in delivering growth, developing partnerships and organisational development.
- Strong financial and commercial acumen.
- An inclusive, collaborative and empowering leadership style.
- Passion for community sport, wellbeing and widening participation.
We provide recreational sporting facilities and programmes for members of our local community, supporting physical and mental wellbeing for all.
The client requests no contact from agencies or media sales.