Membership Organisations Jobs

Community Catalysts is a well-established, social enterprise working across the UK to make sure that people who need care and support to live their lives can get help in ways, times and places that suit them.

We see the world differently and celebrate the strength of people and community. We know how to help local people help other local people and we bring our values, creativity and passion to everything we do.

Our primary role is to work as a catalyst within communities to build on the strengths of people, communities, and organisations to ensure that people who need support to live their lives can be part of strong, inclusive, communities with real opportunities to connect, create and contribute. 

We use our expertise to help communities, organisations, authorities, and policy makers to deliver the transformational change in services or systems needed to make this a reality.

We are seeking a dynamic and visionary person to lead our efforts in driving forward development and innovation initiatives.

As the Director of Development and Innovation you will be responsible for leading strategic development activities, working collaboratively with colleagues and partners to identify new opportunities, and overseeing the implementation of innovative solutions that align with our mission and objectives.

This role requires a creative thinker with a strong background in product and business development, project management, stakeholder engagement, and a passion for making a positive impact in the health and care sector.

You will have the opportunity to use your skills and experience to develop and enhance all aspects of our work to increase our impact and reach and shape the future direction of the organisation as a whole.  

This is an exciting time to join Community Catalysts. We are growing and reaching more people and places. If you share our vision and values and would like to be part of our dynamic team, we would love to hear from you.

Home based with a UK-wide remit and some travel including overnight stays required.

Closing date for applications is 5pm on Monday 2nd September 2024.

Interviews will consist of a one-hour Teams presentation/discussion on Tuesday 10th September 2024 and an in-person interview in Birmingham on either Monday 16th September 2024 or Tuesday 17th September 2024. We welcome applications from people from all sections of the community.

Advice Service Officer

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 570 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

To deliver high-quality advice to our membership via our advice service; delivery of Disability Confident Level 3 validations, creating resources for BDF’s knowledge hub and supporting the upskilling of the wider BDF team on all aspects of disability inclusion and business management.

The requirement

• Advising businesses on diversity and inclusion related situations in a business environment.
• Working in an environment that depends on listening to people to understand their need or problem and provide advice accordingly.
• Listening to diagnose a problem (or problems) and asking questions to understand the needs and concerns of customers.
• High level of understanding and knowledge of the Equality Act 2010.
• Breaking down complex information and ideas and communicate to different audiences in verbal and written form.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process, please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk

• Closing date for applications: Sunday, 18 August 2024
• First interviews are planned for w/c 23 August 2024
• Second interviews are likely to take place w/c 2 September 2024

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats’ please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to to our website via the button below.

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

The Role

The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.

What we're looking for

You will have proven experience of researching, analysing and acting on information about market and customer needs and issues to design and improve client / membership services and experiences. You will have substantial experience with producing a range of varied high-quality content and engagement programmes including leading the design and delivery of seminars, webinars, short videos, e-newsletters and other written materials and communications to large groups of clients / members. You will have excellent written and communication skills.

You will have a lot of intellectual curiosity and possess a growth mindset, can do attitude and collaborative approach. You will also have excellent project management and prioritisation skills. Individuals with strategic grasp, attention to detail and commercial understanding will excel in the role.

You will also have exceptional interpersonal and stakeholder engagement and influencing skills, in particular managing groups of stakeholders to deliver against a common goal.

Having an understanding of lawyers and having worked in legal practice is desirable.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

If you would like to have an informal discussion about the role, please contact Valeria Mancheva on

We are Business in the Community, Formed in 1982, and with His Majesty King Charles III as our Royal Founding Patron, we are the largest and longest-established membership organisation dedicated to responsible business.

We work with members to continually improve their responsible business practice, leveraging the collective impact for the benefit of communities.

We grow the responsible business movement and collectively create a greater impact focused on: 

• Developing a skilled and inclusive workforce
• Ensuring work is good for everyone
• Innovating to sustain and regenerate the planet
• Building thriving communities

We are looking for a passionate, strategic and results-driven Senior Marketing Manager to join our dynamic team.  You will play a pivotal role in developing and implementing innovative marketing strategies that raise awareness of BITC's work and drive engagement with our members and wider business community.

Main Responsibilities / Accountabilities

• Develop and execute comprehensive end to end marketing campaigns that align with BITC’s goals and objectives adhering to timelines and expectations
• Lead and manage a team, setting goals, supporting and developing people to thrive including on-boarding, coaching and mentoring
• Conduct market research and needs analysis on BITC’s key audiences testing overall ROI
• Oversee content creation for various platforms, ensuring high-quality and engaging content that resonates with our target audience
• Manage respective campaign budgets and timelines in line project plan
• Analyse campaign performance data and adjust strategies as needed to optimise results
• Identify and use innovative marketing trends and technologies to enhance BITC's reach and impact.
• Build and foster creative, positive and collaborative relationships within the marketing team and external stakeholders including members, partners, and media contacts
• Collaborate with key stakeholders internally and externally to design a cohesive marketing approach.

This role will require hybrid working - 2 days per week in our London office and the remainder from home. 

Please see the attached Job Description for additional detail in respect of the job requirements.

We're looking for an empathic and energetic Helpline Co-ordinator to join the Helpline Management Team.  You'll be working closely with our Helpline Supervisor and Helpline ISVA (Independent Sexual Violence Advisor), co-ordinating the smooth running of all aspects of TST’s Helpline service supporting survivors of rape, sexual abuse, harassment and bullying.

You will also provide administrative, practical and emotional support for TST’s survivor forum meetings.  Experience of supporting group sessions will be an advantage.

You will ideally have a background in recruiting, training and supporting volunteers.  Effective communication skills, both written and spoken, are essential and you will be able to work sensitively and confidently with difficult topics.

You will be responsible for supporting and attending internal meetings, co-ordinating rotas and supporting the Helpline and Call Handlers during opening hours.

You will maintain accurate records and part of your role will include gathering statistics for monitoring and reporting processes.

You will ideally have previous experience of working on a helpline and/or working in the voluntary sector, but please don’t be put off from applying if you don’t meet all requirements.  The right candidate will be an effective communicator in a friendly and professional manner, with excellent IT skills and a passion to support survivors.

Skills/Attributes

¨ Good IT skills (essential)

¨ Be trauma informed with mental health understanding

¨ Experience in Group sessions for survivors.

¨ Experience of recruiting, training, co-ordinating rotas and supporting the Helpline and Call Handlers.

¨ Effective use of communication skills, particularly in connection with sensitive issues

¨ Effective communicator

¨ Awareness of issues of confidentiality

¨ Ability to self-motivate and prioritise

¨ Ability to work at times under pressure and to work within directed time scales

¨ Reliability and flexibility to the Project in relation to hours of work.

¨ Commitment to equal opportunities and anti-oppressive practice

You will be required to complete DBS clearance to work at The Survivors Trust.

Hours: Full time, 35 hours per week, Monday to Friday, with occasional evening and weekend meetings.

Location: Opportunity for Hybrid working although required to attend TST’s office in Rugby for bi-monthly meetings and other key occasions.

Annual leave and benefits:

- 28 days leave not including bank holidays

- Pension scheme with employer contributions of 6%

- Home working allowance

- 24/7 Employee Assistance Programme

- In-house training provided

Closing date:            Sunday, 4th August 2024 11.30pm.  We reserve the right to close this position early if we find a suitable applicant, please submit your application as soon as possible. 

Interview date:  Friday, 9th August 2024

Second interview:  Friday, 16th August 2024 – with presentation at TST’s offices in Rugby

 

About The Survivors Trust

The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services.   Our vision is for a society where services for survivors are trauma-informed and accessible according to need.  Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.

We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.

We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings.  We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations.  We run a national helpline for anyone who has been affected by sexual violence in any way including victims and survivors, family members, partners and professionals working with survivors.

Salary: £50,000 per annum plus generous benefits

Contract: Full time, permanent

Location:  Victoria, London (hybrid working with one to three days in the office each week)

Closing date: at 12 noon, Wednesday 31 July 2024

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.

The core part of the role of the HR Business Partner is the ability to develop effective working relationships that influence across a range of stakeholders up to Leadership and Executive level.  In addition, you are expected to work collaboratively across functional areas and directorates in the successful delivery of HR services, initiatives, and outcomes.

The HR Business Partner will play a key role in planning, developing, and identifying solutions that create value and ensure organisational and directorate level strategies are realised.

If your knowledge, skills and experience include the following then we’d love to hear from you:

· Experience of supporting organisational change.

· Significant generalist HR experience, including managing complex employee relations cases.

· Strong and effective communicator, with the ability to engage stakeholders.

· A flexible, pragmatic and creative approach, redefining problems in light of information gathered or changes of context.

· Strong advising and coaching skills, enabling managers to develop their knowledge, confidence and capability in managing people whilst taking a balanced approach to risk and reputation.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to the HR Team. 

The Role

We're looking for someone who is passionate about strategic communications to join our busy and vibrant team.

• promoting access to justice and the rule of law
• influencing regulation
• supporting the international practice of law
• promoting a diverse and inclusive profession

What we're looking for

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

If you would like to have an informal discussion about the role, please contact Rachel Ledesma

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

As CTA's Business Development Manager, your role involves increasing the uptake of MiDAS training and growing CTA membership. To do this you will need to have/develop an in-depth knowledge of the sector, be able to conduct your own research, develop relationships with our key stakeholders, and track performance metrics.

Responsibilities

Promoting CTA services, increasing uptake, and retention.

• Build and maintain strong relationships with existing members, ensuring their satisfaction and engagement to retain our existing membership.
• Develop and foster relationships with local authorities, umbrella organisations, charities, voluntary organisations and other stakeholders across the UK to promote CTA membership offerings.
• This will include creating a promotional package for CTA membership to be delivered to organisations across the UK.
• Develop and implement a comprehensive marketing and outreach strategy to promote MiDAS training courses.
• You will do this by collaboratively working with MiDAS customers, training providers, local authorities, and community organisations to raise awareness of MiDAS and its benefits. This will include running workshops, webinars, and information sessions to educate potential clients on MiDAS standards and certification that encourage participation in MiDAS training.
• Build and maintain connections with commercial organisations affiliated with CTA, ensuring strong relationships, and the offers are relevant adding value to CTA membership.
• Identify and pursue new business opportunities, including creating focused campaigns to attract new members and boost membership sales. This will include collaborating with CTA’s Country Directors and Development Officers to share these campaigns and involve them in the process.
• Using available internal MiDAS sales and participation data, develop a thorough understanding of who purchases and uses the product and how this can be leveraged to increase participation in the training programme and drive its income.
• Responsible for contributing to the MiDAS / Training newsletter
• Make the best use of social media, including content creation, to promote CTA membership and training offering.
• Work with senior leadership group to develop our sales systems and processes.
• Provide excellent customer service to address inquiries, resolve issues, and encourage membership renewals.

Research, analysis and reporting

• Develop and implement strategies to identify trends within the Community Transport sector and beyond. In doing so you will identify potential new stakeholders, potential threats, opportunities and areas for growth.
• Monitor developments within the wider voluntary and transport sector and adjust strategies accordingly.
• Use these insights to regularly provide feedback to the leadership group and make recommendations for growth.
• Track and report on key performance indicators related to MiDAS training and CTA membership. Including providing regular updates to management on progress, challenges, and opportunities.

Person Specification

Essential

Experience & Qualifications

• Extensive experience in business development and/or sales roles, including the creation of metrics for setting targets and measuring success.
• Experience and understanding of the community & voluntary sector.
• Experience of building strong working relationships with colleagues, partners and external stakeholders at all levels (including senior leaders) to deliver results on behalf of an organisation.
• Experience leading and participating in collaborative endeavors with other organisations through partnerships and alliance building.
• A qualification or experience relevant to the role and evidence of continual professional development.
• Experienced in creating marketing packs, promotional material, and presenting that material in varying formats.
• Experience working at both regional and national level.
• Ability to harness opportunities and develop campaigns to promote and sell services.

Desirable:

• Experience working within a community transport, membership organisation, transport, or community and voluntary organisation; ideally in a business development/sales position.

Knowledge, Skills & Abilities

Essential

• Excellent interpersonal and organisational skills, with an emphasis on collaboration and working well in a team.
• Strong communication and negotiation skills, including confidence to speak and present to different audiences.
• Ability to collect and interpret data and use it to drive planning and delivery of strategy. Highly motivated to deliver success.
• Excellent written and verbal communication skills.
• Willingness to challenge the status quo and received wisdom to find more effective ways of delivering outcomes.
• Strong IT and digital skills – including MS Office and digital communication tools.
• The ability to work on your own initiative and prioritize workload.
• Strong attention to detail.

Values & Attitude

Essential:

• A demonstrable commitment to our organisation’s values.
• Strong commitment to, and understanding of the principles of equality, diversity and inclusion.

Full job pack available on the Jobs section of the Community Transport Association UK website.

Your application should include the following two things:

• A personal statement that’s no longer than two sides of A4. Share your motivation for applying for the role and how you meet the essential requirements from the knowledge, skills and abilities section of the Person Specification. An up-to-date, detailed CV including all relevant employment history and key achievements in your most recent role(s).
• Please also ensure your CV has your email address, phone number including names and contact details of two people who can provide references, one of whom should be your most recent employer. We will only request references once we have chosen an applicant we wish to appoint. Also, ensure your CV does not contain personal data such as DOB, gender, nationality, etc.

Communications & Engagement Manager (Dotdigital Expertise) - CSSC 

We are seeking a dynamic Communications & Engagement Manager to join our team and play a key role in developing and executing strategic communication plans that reach and engage our membership base. You will be responsible for fostering brand awareness, member loyalty, and increased participation in CSSC activities. 

Responsibilities: 

• Develop and implement a comprehensive communication strategy across various channels, including email, social media, website content, and internal communications, specifically tailored to a membership organisation like the CSSC. 

• Manage and execute email marketing campaigns using Dotdigital, including design, copywriting, A/B testing, and reporting. 

• Leverage marketing automation tools within Dotdigital to streamline campaign workflows and trigger personalised messages based on member behaviour and activity participation. 

• Analyse campaign performance metrics (open rates, click-through rates, conversion rates) and make data-driven recommendations for optimisation, focusing on RFM (Recency, Frequency, Monetary Value) segmentation for targeted campaigns specific to member types or interests. 

• Segment member lists based on demographics, participation history, website behaviour, and membership category to deliver highly personalised messages that encourage engagement with CSSC activities. 

• Collaborate with design and marketing teams to create high-quality, engaging communication materials that resonate with a sports and leisure audience. 

• Manage and maintain our customer relationship management (CRM) platform, ensuring data accuracy and segmentation for personalisation efforts tailored to member profiles. 

• Lead and manage a team responsible for social media strategy and community management across various platforms. This includes content creation, scheduling, posting, and monitoring engagement metrics. 

• Develop and nurture relationships with key stakeholders across the CSSC. 

• Stay up-to-date on the latest communication trends and best practices in email marketing automation and personalisation, particularly within the membership organisation and sports participation landscape. 

• Demonstrate a track record for innovation and development in communication strategies, implementing new and creative approaches to drive engagement and participation within a membership organisation. 

Qualifications: 

• 3-5 years of experience in communications, marketing, or a related field, with a demonstrated understanding of membership organisations. 

• Proven track record of success in developing and executing email marketing campaigns using Dotdigital (or similar platform), with a focus on automation and personalisation for a member-based audience. 

• Strong writing and editing skills with the ability to craft clear, concise, and engaging content that promotes sports and leisure activities. 

• Experience in social media management, including content creation, scheduling, and community engagement. 

• Excellent analytical skills with the ability to interpret data (including RFM analysis) and translate it into actionable insights specific to member engagement and participation. 

• Experience with project management and the ability to juggle multiple priorities. 

• Proficient in Microsoft Office Suite and Google Workspace. 

Bonus Points: 

• Experience with content marketing (blogging, social media content creation) targeted towards a sports and leisure audience 

• Experience with marketing automation platforms beyond Dotdigital 

• Proven ability to generate creative and engaging content promoting physical activity 

• Experience with data visualisation tools 

We offer a competitive salary and benefits package, as well as the opportunity to work in a dynamic environment that promotes health and wellbeing through sports and leisure activities. If you are a passionate communicator with a results-oriented mindset and a love for personalisation and automation within the membership organisation space, with a strong track record for innovation.

Associate Director for HR Operations
£61,740 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Associate Director for HR Operations is an exciting and new role at the College in which you will work collaboratively with all Divisions to support a range of operational and strategic HR activities, as well as embracing and contributing to College wide projects and the enhancement of the People & Culture Division.

Reporting directly to the Executive Director for People and Culture, you will take ownership for reviewing and developing policies and processes, alongside establishing innovative approaches to ER issues, change management, managing the recruitment of key hires and championing the EDI agenda.

As Associate Director for HR Operations, you will provide enthusiastic leadership, direction and development to the HR team involved in employee relations, encouraging proactive ER interventions to ensure the increased productivity and efficiency of the College.

Partnering with department managers to identify staffing needs and developing strategies for attracting, developing and retaining top talent, you will embed organisational values as well as overseeing the recruitment and selection process, conducting interviews and making final hiring decisions.

MCIPD qualified and with a bachelor’s degree in Human Resources, you should have extensive knowledge of employment laws and regulations as well as proven experience of working in a trade unionised environment.

You should have a strong strategic mindset with the ability to align HR strategies with business objectives, as well as a proven ability to use management information to drive activity to improve organisational performance. You will also be responsible for maintaining and improving the College’s HRIS.

Strong leadership and managerial skills along with the ability to effectively coach and mentor a team are essential, as are excellent organisational, interpersonal and communication skills.

It is also essential for you to be able to build and maintain strong relationships with employees, managers and stakeholders. Experience of working in a membership organisation would be desirable.

The HR Operations team is responsible for developing initiatives and tools to support the achievement of RCPCH’s strategic objectives. A key requirement of the team is to ensure that we attract, develop and retain the people necessary to provide the organisational agility and skills to meet the transformational change and challenges we face now and in the future.

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 12 August 2024.

ISAPS is looking to appoint a proactive, adaptable, and highly organised Executive Assistant to join our small dedicated remote-working team.

This is an exciting time to join us and take the next steps in your career: the successful candidate will enjoy a variable and broad workload, engaging with international stakeholders at all levels, and will have the opportunity to take responsibility, work independently and develop in the role.

About the role:

The Executive Assistant provides comprehensive support to our Executive Director to coordinate all aspects of our business; working with our Board and committees to take our services to our international community of plastic surgeons to the next level, and to further our mission to improve education in our field for the benefit and safety of patients.

You will be the first port of call for the Executive office, responsible for managing communications; coordinating meetings; preparing reports and presentations for the Board; supporting the development and project management of strategic initiatives; and maintaining, delivering and improving high-quality office management systems and processes across the organisation.

About you:

Educated to degree level, with strong demonstrable experience in a relevant role (preferably but not necessarily gained within a membership organisation, university or medical environment), you will be comfortable working at pace on your own initiative. We would like to hear from candidates who will embrace and enjoy the opportunities, and challenges, of working in a small ambitious organisation: able to manage multiple projects concurrently and to build effective relationships.

Key attributes will include:

• Demonstrable experience in a relevant role, including working with Boards.
• Highly organised, with exceptional competence in MS Teams and Office 365, including report writing, managing data in excel and preparing PowerPoint presentations.
• Adept at analysing and evaluating needs quickly, managing conflicting deadlines, and able to see tasks through to completion in a timely manner.
• Energetic, enjoys working at pace, and taking initiative and responsibility within a small team.
• Demonstrates strong customer focus, attention to detail and a commitment to the highest quality outputs
• Skilled at developing relationships and welcomes the opportunity to work with medical professionals in an international environment.
• Self-motivated: effective working from home, whilst equally happy to travel to work or meet colleagues in London, or to represent ISAPS at international events when needed.
• Proactive, adaptable, resilient, diplomatic, solutions focused and culturally aware.
• Whilst English is the official language of ISAPS, other European languages may also be an advantage.

About us:

The International Society of Aesthetic Plastic Surgery is registered as a non-profit organization in the USA and is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision Aesthetic Education Worldwide ®. We do this by promoting and providing the highest quality education and training, providing lifelong learning, and developing opportunities for knowledge exchange. We currently serve a growing membership of more-than 5,000 Board certified plastic surgeon members in 117 countries.

Our team is international too: small but highly effective, we work together remotely, across international boundaries, to make a big difference for our international community.

Reporting to: Executive Director
Tenure: Full time (5 days per week), permanent
Salary: Depending on skills and experience [£35K - £42K]
Location: Home working, ability to travel to London 1-4 times per month

Benefits:

• 25 days holiday excluding bank holidays, plus a 3 day allowance available after one year, for office closure (usually over New Year)
• Holiday entitlement increases with service
• Matched Pension Plan
• The opportunity for growth, responsibility and ownership

Process:

Apply online with CV and personal statement / cover letter, explaining your suitability for the role, giving your current remuneration and notice period and confirming your availability for interview.

Since the position is available immediately, we may request informal conversations with high calibre candidates as applications are received. We will also request some assessment tasks to be completed as part of our shortlisting process. If you do not hear from us within 28 days of our closing date you may assume your application has not been successful on this occasion.

Closing Date: 9am August 9th
Interviews: Shortlisting (ongoing)
Final interviews: Thursday August 15th

We reserve the right to close the vacancy early in the event of a very large number of applications.

You may have experience of the following: Executive Assistant; Executive Coordinator; Executive Office Manager; Executive office coordinator; Project Support; Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin; Business Support Officer; Operations Coordinator; Senior Executive Assistant, Executive Support; Education coordinator; Partnerships coordinator; Engagement coordinator;

REF-215802

Corporate Partnerships Executive

Salary: £34,790
Location: Hybrid – occasional travel to central London office or partner offices
Reports to: Head of Business Development

Would you like to make a difference in the civil society sector? Do you have a knack for building strong relationships and driving business growth? We're looking for a dynamic Corporate Partnerships Executive for ACEVO, the Association of Chief Executives of Voluntary Organisations.

About Us:

At ACEVO, our vision is to see civil society leaders making the biggest possible difference. We've been inspiring and supporting leaders of voluntary organisations in the UK for over 30 years. We have over 1,700 members, from small community groups to well-known national and international non-profits.

The Role:

As our Corporate Partnerships Executive, you will play a crucial role in managing and growing our portfolio of corporate partners and advertisers. Your efforts will help ACEVO generate about 45% of our income, ensuring we continue to support and inspire civil society leaders. You'll be responsible for nurturing existing relationships, developing new business opportunities, and driving engagement through partnerships, event sponsorships, and advertising.

Key Responsibilities:

Manage Corporate Partnerships

• Maintain and nurture a portfolio of corporate relationships and advertisers.
• Build strong relationships with commercial organisations through extensive phone work and face-to-face meetings.
• Provide relevant engagement opportunities to partners in line with their level of investment.
• Increase engagement, activity, and financial contributions from existing partners.
• Regularly report to partners on ACEVO activities, including membership, policy, and corporate partner engagement.
• Convert in-bound job advertising enquiries into long-term advertisers.
• Produce member newsletters promoting corporate partner services and ACEVO's job services.
• Identify and support corporate partner venues, managing related admin with the events team.
• Represent ACEVO professionally at internal and external events.
• Manage and drive revenue to ACEVO Jobs, our recruitment advertising platform.

About You:

To be successful in this role, you will need:

• Minimum of two years’ experience in corporate partnerships, account management, or new business development.
• Strong relationship-building skills and confidence.
• Proficiency in CRM systems; Salesforce experience is desirable.
• Excellent customer service, administrative, and organisational skills.
• Flexibility and the ability to work on your own initiative.
• A passion for the third sector and a commitment to ACEVO's values of being member-led, connected, ambitious, and honest.

Join ACEVO at an exciting time of growth and opportunity. Make a real difference in the civil society sector and help us support the leaders who drive positive change in their communities.

How to Apply:

Please send your CV and cover letter by 29 July. We look forward to hearing from you!

Job Opportunity: Product Development Administrator (Fluent Modern Standard Arabic)

Unlock Your Potential: Join Our Client in Shaping Quality Education Globally!

Role: Product Development Administrator (Fluent Modern Standard Arabic)
Organisation Type: Membership Organisation
Salary/Rate: £16.48 per hour
Working Arrangements: Hybrid role! 2 days per month in the office
Location: London
Employment Type: Temporary basis

Short Description of Role: Our client, a leading professional membership organisation, is expanding its educational offerings globally. We are seeking a proficient Product Development Administrator in Modern Standard Arabic to facilitate the translation of exam questions and learner resources. Join us in making a significant impact on the future of education!

Main Responsibilities:

• Utilise online translation tools for accurate translation of exam questions into Modern Standard Arabic.
• Revise and enhance Modern Standard Arabic questions based on subject matter expert feedback.
• Conduct testing on the online exam system to ensure accurate translation of instructions and error messages.
• Contribute to the creation of instructional materials, including videos and guides in Modern Standard Arabic.

The Successful Candidate:

The ideal candidate will be fluent in English and Modern Standard Arabic, possess excellent written skills, grammar, spelling, and punctuation, and demonstrate a keen attention to detail. Self-motivation, a willingness to learn, and the ability to work to deadlines are essential. Comfort with navigating new systems and using online translation tools is a plus.

Experience in interpreting/translating Modern Standard Arabic within an educational/membership setting would be ideal.

How to Apply:

If you're passionate about shaping the global education landscape and meet the qualifications, we invite you to apply now! Please reply and submit your application including your relevant experience in English and Modern Standard Arabic, quoting reference J81331SOH and we can provide more information to you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Supporter Services Manager

We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team

Position: Supporter Services Manager

Location: London, N1 7GT

Salary: £40,560 per annum

Contract: Full time, Permanent

Closing Date: Thursday 1st August 2024

About the role:

As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.

Key Responsibilities:

• Team Leadership: Manage and develop the Supporter Services Officer and temporary staff, ensuring clear objectives and personal development plans are in place.
• Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
• Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
• Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
• Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
• Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
• Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.

About you:

To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.

Other key skills and experience include:

• Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
• Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
• Experience of financial management including budgeting and forecasting.
• Experience of working in a pressurised rapidly changing environment.
• Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.

About the organisation:

You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. The DEC offers hybrid working; during an appeal, office attendance is mandatory for two weeks.

Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.