Membership organisations jobs
The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.
Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.
This role directly contributes to the Trust’s strategic ambitions by:
- Strengthening public understanding of migraine
- Reducing stigma and misinformation
- Improving healthcare navigation and outcomes
- Supporting clinical and policy change
- Enhancing organisational reach
Key tasks and responsibilities
Producing and maintaining quality information
Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation. This will include: -
· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards
· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication
· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate
· Identify emerging gaps in information and lead the development of new materials
· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials
· Support staffs learning and build knowledge of migraine
Build key strategic partnerships to assist us in disseminating information on migraine.
· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content
· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence
· Represent the charity externally as a health information expert at conferences and events
· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc
· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner
· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience
· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information
· Explore opportunities of coproduction with other charities to further our reach
Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.
· Updating and maintaining the health information web pages
· Lead the monitoring and evaluation of all health information outputs
· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development
· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information
· Keep up to date with relevant information and research on migraine
· Work with external suppliers such as designers, printers
Research
A very small aspect of this role is to be the focal point for our research administration which will include:
· Being the key point of communication and support for the research committee
· Manage administrative duties relating to new applications for research funding and current grant holders
· Co-ordinate and send out papers for research meetings (once a year maximum)
· Liaising with researchers funded by the charity and ensuring project reporting is up to date
· Liaise with the AMRC as and when appropriate
Other
· Represent the charity at appropriate external events for both the public and healthcare professionals
· Build relationships with healthcare professionals, external stakeholders and members of our community
· You may be asked to work outside of office hours or travel within the UK
· Be a supportive and participatory senior member of the team
· Abide by the charity’s policies, practices and core values
· Support diversity and equality of opportunity in the workplace.
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- nsuring project reporting is up to date
- Liaise with the AMRC as and when appropriate
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Are you organised, proactive, and enjoy being a reliable support to a busy team?
Join NASS as our Administrative Assistant and provide essential administrative support that helps our team work towards better diagnosis and care for people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.
WHAT MAKES THIS ROLE SPECIAL
This is an exciting time to join our small but dedicated team as we approach our 50th anniversary in 2026. We're passionate about transforming lives for people with axial SpA, and this varied role provides essential administrative support that helps us deliver on our mission. The role is 21 hours per week with flexible working arrangements across the week to suit your needs, with at least one day par week in our London office. We need someone who enjoys variety, is comfortable working independently, and takes satisfaction in contributing to the team's success.
WHAT YOU'LL DO
You'll provide varied administrative support including managing correspondence, processing post, sending membership materials, and helping with event administration. You'll maintain accurate records by entering data into Salesforce- our customer database, checking reports match, and organising documentation. You'll also help keep the office running smoothly by liaising with suppliers and assisting with health & safety compliance.
WHO WE'RE LOOKING FOR
You'll have experience in general administrative roles with strong organisational skills and excellent attention to detail. You'll be proficient in Microsoft Office (particularly Excel), reliable, proactive, and able to work independently whilst being a supportive team player. Experience with Salesforce is desirable but not essential.
WHY CHOOSE NASS
NASS is the only UK charity dedicated to axial SpA. Recently shortlisted for Medium Charity of the Year, we campaign for early diagnosis, work with the NHS, and support thousands across the UK.
Benefits: Competitive salary, flexible working, 10% pension contribution, 15 days annual leave, plus bank holidays and additional leave over Christmas, hybrid working, professional development, employee assistance programme, and more.
Our culture: We truly value our people. You'll become part of a dedicated team doing meaningful work that directly impacts the lives of people living with axial SpA. This is a role where you will be supported to succeed and genuinely appreciated for your contributions.
Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.
HOW TO APPLY
To apply, please submit:
- Your CV highlighting relevant experience
- A one page covering letter explaining why you're interested in this role and how your skills and experience match our requirements
Application Deadline: 5pm on 7 January 2026
Interviews: Week of 12-16 January 2026 (in person at our London office)
CONTACT INFORMATION
For informal enquiries about this role, please contact Justyna Potiopa, Head of Finance and Administration.
NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.
Transforming axial SpA futures, creating a social movement for change and an empowered community.
The client requests no contact from agencies or media sales.
The ISM seeks a Legal Officer to help deliver key services to its members across a wide range of legal issues. The role includes supporting unpaid-fee claims, helping musicians understand third-party contracts, and assisting the wider legal team with ongoing matters.
The award-winning ISM is the dynamic, change making professional body representing musicians. With a current membership of over 11,000, the ISM is known for its legal support to its members across a range of issues from copyright and employment disputes to contracts. We are also known for our campaigning work on issues from equality to Brexit and AI which can cross over into legal services. We do not handle litigation and any disputes which proceed to this stage are handled by our legal insurance providers.
It is vital that we deliver gold standard legal services, responding to the needs of our professional musician membership. You will be someone who has experience as a legal adviser or have some legal knowledge such as contract, copyright or employment law. You will be proactive with strong problem solving skills, good drafting and oral skills, keen attention to detail and good emotional intelligence.
You will be joining a professional staff team who are based in Bayswater, London. The role is five days per week of which at least three will be in the office.
For a full job description for this role and how to apply visit the ISM website.
Closing date is Monday 12th January at 9.30am. Interviews will take place face-to-face and applications generated by AI will not be considered.
The client requests no contact from agencies or media sales.
Membership Body | £24.73 per hour | Hybrid (2 days in London HQ)
Start: January 2026 | Applications reviewed on a rolling basis
Ready to step into a role where your expertise directly strengthens public safety and supports a mission with real societal impact?
My client, a well-respected membership organisation is looking for a confident, proactive Certification Schemes Manager to steer their high-profile schemes through an exciting period of change.
You’ll be the engine behind scheme compliance, stakeholder engagement and team leadership - perfect for someone who enjoys keeping complex processes moving smoothly, building trusted relationships with government and regulatory bodies, and delivering consistently high standards.
If you’ve managed certification, registration, audit or regulatory schemes before, particularly within a membership organisation, regulator or non-profit, this could be your ideal next move.
The Role
You’ll lead a small but capable team, ensuring the efficient, compliant and well-governed operation of all certification activity. Acting as Lead Certification Manager, you’ll oversee scheme delivery, maintain key government relationships, and champion continuous improvement across processes, guidance and digital systems.
Key Responsibilities
- Providing strategic direction to ensure scheme operations align with organisational goals.
- Acting as the main liaison with government and regulatory bodies to maintain contracts and building safety standards.
- Overseeing day-to-day scheme administration - registrations, audits, complaints handling and compliance.
- Leading and mentoring a team of two, ensuring high-quality delivery and performance.
- Managing consultants and internal stakeholders to tight deadlines.
- Driving continuous improvement across processes, guidance and digital workflows.
- Supporting Board structures through agendas, minutes, reports and sector communications.
- Contributing to budgeting, reforecasting, income generation and wider departmental aims.
- Developing deeper knowledge of certification schemes and building control across the UK.
About You
- Experience overseeing certification, registration or regulatory schemes (ideally within a membership body, professional body or regulator).
- Strong organisational skills with confidence managing multiple workstreams.
- Clear, adaptable communication skills and ease presenting complex information.
- Collaborative, people-focused, and comfortable working with senior stakeholders.
- Detail-oriented, methodical, and naturally improvement-driven.
- Confident using MS Office applications.
Why This Role?
- Play a central role in strengthening building safety and public protection.
- Lead a well-supported interim function with clear, high-impact priorities.
- Be at the heart of an audit, website launch and governance transition.
- Join a respected institution where your expertise will be valued from day one.
Interested?
To be considered for this role, please send your CV, quoting reference: SOH82313 - applications will be reviewed as they come in, and early interest is encouraged. We look forward to receiving your application!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Our mission? To champion human factors, set the gold standard for the discipline and support our members with professional development and engagement with a thriving community. Join us and meet some amazing people.
About us
We’re the Chartered Institute of Ergonomics & Human Factors (CIEHF) and what we do is pretty special. We’re the only professional body in the world that can award the Chartered Ergonomist qualification (yes, the only one). You’d be part of a small but mighty team that’s passionate about making a difference in human factors. It’s a role where you’ll get variety, responsibility and the chance to help shape what we do.
The role
We’re on the lookout for a Member Services Officer to join our team full‑time in the Midlands. It’s a role that mixes customer service, organisation and a bit of creativity:
- You’ll be answering member questions and making sure they feel supported.
- Keeping records neat and tidy (because details matter).
- Helping us spread the word with member communications and marketing.
- Pulling together reports that keep us on track.
- And you’ll get to help run our online events, bringing our community together.
What we’re looking for
We don’t expect you to tick every single box, but here’s what would make you shine:
- A natural communicator who enjoys connecting with people from all walks of life.
- Customer service experience - you’re proactive, solutions‑focused and not easily flustered.
- Comfortable with numbers: you’ll be handling membership fees and putting together basic financial reports.
- Organised, collaborative and good at juggling tasks.
- Tech‑savvy with CRM systems and office tools.
- Bonus points if you’ve worked with membership organisations before (but it’s not a deal‑breaker).
We have regular team meetings in the West Midlands so you'll need to be based within reasonable travelling distance. Ideally, too, you'll have a valid driving licence.
How to apply
Before you apply, you must download the full details from our website. The details explain the full job role and responsibilities, salary and where and how to send your application. (Sorry but we won't accept applications that have not followed this process.)
The client requests no contact from agencies or media sales.
Chief Executive Officer - Hertfordshire Chamber of Commerce
Location: Hatfield, Hertfordshire
Salary: £85,000 - £100,000
Contract: Full-time
Are you ready to lead one of Hertfordshire's most influential business organisations?
The Hertfordshire Chamber of Commerce (HCoC), with over 100 years of history and British Chambers of Commerce accreditation, is seeking a dynamic Chief Executive Officer to shape the future of business in the county.
As CEO, you'll be the driving force behind the mission to connect, support, and champion Hertfordshire businesses, balancing commercial sustainability with stakeholder influence and member value. Reporting to the Board, you'll translate strategy into measurable outcomes in areas such as membership growth, revenue, and impact.
What You'll Do
- Lead with Vision: Drive innovation and agility in a changing economic landscape.
- Deliver Results: Oversee a £1m revenue organisation with diverse income streams.
- Be the Face of Business: Represent HCoC at high-profile events, forums, and within the British Chambers network.
- Engage Members: Create value through events, advocacy, and new initiatives like the Young Professionals Network.
What We're Looking For
- Proven senior leadership experience with P&L responsibility.
- Strong commercial acumen and understanding of SME dynamics.
- Exceptional networking and influencing skills
- Resilience, adaptability, and a competitive mindset.
Desirable: Experience in membership organisations, local business knowledge, and public speaking confidence.
Why Join Us?
- Shape economic development and skills agendas.
- Expand member engagement through innovative partnerships.
- Lead a passionate, high-energy team in a respected organisation.
Recruitment Timeline
Application deadline: 5pm Monday 15th December
Interview: Thursday 18th December
How to Apply
Charity People Ltd is acting as recruitment advisor to Hertfordshire Chamber of Commerce on this appointment. Interested candidates are invited to submit a CV and a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria to our senior appointments team.
We are committed to equity, diversity, and inclusion. If you require any assistance or adjustment to make the application process work for you, please let us know.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Advert
Job Title: CoramBAAF Journal Production Editor - Maternity leave cover
Contract: Temporary, part-time - Around one year
Hours: 17.5 hours per week (2.5 days per week)
Salary: £17,500 per annum (£35,000 FTE)
Location: London
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the successor to BAAF (British Association for Adoption and Fostering). We are a membership organisation dedicated to improving outcomes for children and young people in care by supporting the agencies and professionals who work with them, primarily in the UK but also internationally. CoramBAAF is part of the Coram group, is accountable to its own Board of Directors, and operates independently to support and represent our members, champion best practice, and provide high quality and authoritative information through our services, publications and training events.
About the role
The Journal Production Editor is part of the Publications Team and is managed by the Publications Team Manager. The postholder is responsible for production of CoramBAAF’s quarterly journal, Adoption & Fostering, which is aimed at professionals and academics. The postholder works part-time, in close association with the Journal Editor in Chief. Maternity leave cover is required for this post for around one year.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 5th January 2026 23:59
Interview date: Week beginning 12th January 2026
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Membership Marketing Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: 12-months Fixed Term (Maternity Cover)
Hours: Full Time
Salary: £47,250 per annum
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common – we are all conservationists, and passionate about restoring wildlife.
We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos – London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL’s important conservation work.
The Membership Marketing Manager leads the growth and engagement of the organisation’s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value.
This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays).
Key responsibilities:
- Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels.
- Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value.
- Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success.
- Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications.
- CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty.
- Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth.
About You
- Successfully managed a membership scheme, running both acquisition campaigns and retention programmes.
- Proven experience of developing and implementing marketing campaigns across of variety of media.
- Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce).
- Confident using performance and customer data to develop actionable marketing plans.
- Familiar with customer databases and developing membership customer journeys.
- Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 16 December 2025
Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo.
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
ASAP start – until July 2026 | £20.47 per hour | Hybrid (40% office / 60% home)
Location: London
Are you a highly organised, systems-savvy professional with experience in project delivery and operations? We’re supporting a professional membership organisation to recruit a temporary Examinations Coordinator to join their team. This is a hands-on role combining operational delivery, systems development, stakeholder management, and line management of a small team.
What you’ll do
- Coordinate the delivery of cyclical professional examinations, occurring several times per year.
- Provide line management and development support for two team members.
- Lead on system improvements and management, including booking systems, CRM platforms, and workflow tools.
- Support strategic delivery, budgeting, and planning for examinations.
- Manage candidates requiring adjustments and coordinate assessment boards.
- Undertake audits, investigations, and data analysis projects to improve team processes.
- Maintain strong relationships with internal and external stakeholders to ensure smooth operations.
- Occasionally travel within the UK, including possible overnight stays and weekend support.
- Experience working with online systems and supporting system development (CRM, Zendesk or similar)
- Strong operational, project, and process improvement skills
- Excellent communication and stakeholder management skills
- Confident line manager of a small team
- Ability to work independently, manage competing priorities, and meet tight deadlines
- Attention to detail and a proactive, solutions-focused mindset
- Knowledge of assessments/exams or logistics of multi-centre events
- Previous line management experience
Contract Details
Start date: ASAP
Contract: Temporary until July 2026
Hours: Full-time
Pay: £20.47 per hour
Hybrid: 40% office / 60% home
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About the College
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.
About Exams
The Examinations Department at the Royal College of Pathologists is responsible for the planning, delivery, and quality assurance of all College examinations, including the Fellowship (FRCPath), Diploma, Certificate, and BMS examinations, as well as the Fellowship by Published Works.
Our dedicated team manages every stage of the examination process - from question setting and quality control to candidate communication, examiner support, and regulatory compliance. Working collaboratively, we ensure that all examinations are delivered efficiently, securely, and to the highest standard of integrity.
At the heart of our work is a commitment to fairness, transparency, and excellent service for both candidates and examiners. By upholding these values, the Examinations Department plays a vital role in supporting the professional development of pathologists and advancing the College’s mission to improve patient care through excellence in pathology.
The College runs two main examination sessions each year - Spring and Autumn - requiring careful planning, coordination, and attention to detail across all aspects of administration and logistics.
Due to the critical nature of the examination timetable, annual leave is restricted during examination sessions. Staff are required to be in the office throughout the exam periods and during the week when results are released.
About you
The ideal candidate is highly organised, reliable, and detail-focused, capable of confidently managing complex processes in a fast-paced, high-stakes examinations environment. They have at least one year of administrative experience and are educated to A-level standard or equivalent, with the ability to learn and follow structured procedures accurately. Experience within education, medical, regulatory, membership, or high-stakes assessment sectors is highly desirable.
Key Skills and Attributes:
- Communication: Strong written and verbal communication skills are essential, as the role involves interacting with candidates, examiners, Panel Chairs, and internal departments, ensuring all enquiries are responded to accurately.
- IT Proficiency: Fully computer-literate with confidence in databases and intermediate to advanced Excel skills.
- Organisation: Excellent organisational skills with the ability to prioritise workloads, manage competing deadlines, and maintain accuracy under sustained periods of concentration.
- Discretion and Security: Adheres rigorously to security protocols and handles confidential and sensitive information with complete discretion.
- Resilience under Pressure: Remains calm, focused, and dependable during peak examination periods. Annual leave is restricted during Spring and Autumn exam sessions, and full-time office presence is required during exams and results weeks.
- Teamwork and Collaboration: Works collaboratively with colleagues to ensure smooth delivery of examinations.
- Adaptability: Comfortable taking responsibility for organising examinations, logistical arrangements, examiner liaison, and onsite support, including invigilation and practical/oral exam assistance.
- Motivation and Integrity: Committed to delivering high-quality service, upholding fairness, accuracy, and security, and contributing to the integrity of the College’s examinations, supporting professional development and improving patient care.
The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.
Interviews currently scheduled for w/c 5 January 2026.
We plan to notify you before the Christmas break if your application has been successful and we intend to interview.
The client requests no contact from agencies or media sales.
The Head of Clinical Governance will lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives. The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.
Interview date: Friday 2 January 2026
This role is not open for sponsorship.
Duties and Responsibilities
Clinical Governance
- Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
- Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
- Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.
Patient Safety
- Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
- Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
- Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.
Clinical Risk Management
- Identify, assess, and manage clinical risks within the organisation, ensuring effective risk mitigation strategies are in place.
- Conduct regular reviews of incident reports and risk assessments to inform organisational learning and development.
- Oversee the management of serious incidents, ensuring thorough investigations and appropriate follow-up actions are completed.
Quality Improvement
- Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
- Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
- Collaborate with multidisciplinary teams to promote a culture of continuous quality improvement.
Regulatory Compliance
- Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
- Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
- Coordinate and draft the annual organisation quality account.
Clinical Audit
- Design and implement a comprehensive clinical audit program that evaluates the quality of care and compliance with clinical standards.
- Analyse audit findings to identify trends and areas for improvement, facilitating the development of action plans.
Incident Management
- Oversee the incident management process, ensuring that incidents are reported, investigated, and learned from effectively.
- Develop strategies to communicate learning from incidents across the organisation to promote a culture of safety.
Professional Standards
- Promote adherence to professional standards and best practices among clinical staff, ensuring high levels of accountability and professionalism.
- Monitor compliance with organisational policies and procedures, implementing corrective actions as needed.
Policies and Procedures
- Develop, review, and update clinical policies and procedures to ensure they align with current best practices and regulatory requirements.
- Ensure all staff are trained and knowledgeable about relevant policies and procedures.
Medical Records
Ensure that medical records are maintained accurately and confidentially, supporting patient safety and care continuity.
Medicines Management
- Line manage the lead pharmacist and wider pharmacy team
- Oversee medicines management processes, ensuring compliance with best practices and safe medication administration.
Complaints and Patient Experience
- Manage the complaints process, ensuring that concerns are addressed promptly and appropriately, and lessons learned are disseminated.
- Work to enhance patient experience through feedback mechanisms, ensuring that patient voices are heard and acted upon.
General
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Act as a critical member of the Nursing and Care senior leadership team.
Health and Safety
Adhere to all Health and Safety guidelines, principles and regulations required to perform your role and comply with The Children’s Trust policies and procedures.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Education & Qualifications:
- Active NMC membership
- Educated to Masters degree level in a relevant area (or relevant experience), and / or with relevant post graduate teaching or leadership qualifications.
Experience:
- Evidence of significant operational leadership experience at AfC band 8a equivalent or above
- Experience working with children with learning disability
- Experience of working within quality and clinical governance dedicated roles
- Experience within training/education/practice-based education and presenting effectively to a variety of audiences
- Experience managing significant budgets
- Experience writing business cases for service proposals
- Experience of effective partnership working with internal and external stakeholders
- Management of change
Skills & Abilities:
- Dynamic, passionate, open, participative, and supportive leadership style
- Strong influencing skills
- Ability to develop and deliver innovative training programmes
- Clinically credible in own area of practice
- Able to deliver a multi-faceted service balancing the capacity of each area to meet service needs and priorities.
- Effective communicator
Knowledge:
Strong understanding of:
- Health care educational framework and of developing training strategies
- Clinical and operational audit data and analysis/presentation methodology
- Multidisciplinary team working
- Care of children with learning disabilities
- Safeguarding
- Quality improvement programmes and methodologies
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We are recruiting a Support Technician (End User Computing) who will be based in our office in London. This role could be an ideal opportunity for a recent college or university leaver. We are prepared to shape the role to suit those who come from a wide range of experience. Alternatively, the role could be tailored for someone with substantial experience, leveraging their expertise to deliver value on more senior-level tasks and strategic projects.
Your goal is to ensure that every member of our 100+ staff has the equipment, access, software, security, and training needed to help us achieve our vision of a thriving Kingdom economy.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Role: Music Development Officer
Reporting to: Executive Director / Senior Lead
Salary: £17,042.40 (pro-rata of £28,404)
Hours: 21 hours per week
Contract: Fixed term – three years from start date
Location: Home, with the option to work from an office in Cardiff or Carmarthen.
Summary
We’re looking for a Music Development Officer to join our fantastic team at Disability Arts Cymru! Do you have a passion for music and a commitment to promoting the rights of disabled people? This could be the perfect opportunity for you. If you’re excited by the power of art to explore social issues and inspire real change, we’d love to hear from you.
What it’s like to work with us
Disability Arts Cymru (DAC) is a Charitable Incorporated Organisation funded by the Arts Council of Wales. We’re a membership organisation that produces and promotes art which reflects the lived experience of disabled people in Wales and champions equality across the arts. At the heart of everything we do is the social model of disability. We work to challenge barriers and negative attitudes, helping individuals and organisations understand that it is society and negative attitudes, not impairments, that disable people.
Working for DAC means joining a small, highly experienced, and enthusiastic team based across Wales. Most of our work is home-based, though you’ll be expected to attend events around the country and visit our headquarters in Carmarthen or Cardiff from time to time. Our staff benefit from a generous annual leave allowance, including a Christmas and New Year office shutdown, additional discretionary days, two team social days each year, and a friendly weekly remote coffee chat over Zoom.
What you’ll be doing
You will manage and support a group of DAC musician members, helping them to create new work, access opportunities, and grow both creatively and professionally. This will include hosting events, developing and leading projects, building and maintaining relationships with partner organisations in Wales and beyond, administering and supporting arts commissions, and delivering training when required.
What we’re looking for
- Practical experience in the arts, specifically within a music context.
- Proven experience planning and delivering projects to a high standard.
- An effective communicator, able to engage with people at all levels.
- A positive team player, who collaborates well and builds strong relationships internally and externally.
- Strong organisational skills, with the ability to manage multiple projects, meet deadlines, and work effectively remotely.
- A lived understanding of the experiences of disabled and/or deaf people in Wales, alongside a passion for using art to drive social change.
Knowledge, skills and experience
Essential
- Relevant experience, or demonstrable knowledge, of delivering socially impactful arts projects in Wales.
- Strong awareness of the music industry in Wales and established relationships with key people in the sector.
- Educated to degree level, or with significant equivalent industry experience.
- Ability to plan, deliver, and support arts projects and events.
- Strong understanding of the lived experience of disability and a working knowledge of the Social Model of Disability.
- Effective interpersonal skills with the ability to build and maintain relationships, and to communicate effectively with people at all levels.
- Strong organisational skills, with the ability to manage time, prioritise workloads, and deliver to deadlines in a home-working/hybrid environment.
- Ability to work positively and collaboratively within a small staff team, including cross-artform collaboration.
- Excellent IT skills, including MS Office and digital communication platforms (e.g. Zoom, Teams).
- Experience gathering and evaluating feedback to report on project impact and member needs.
- Clear understanding of equality, diversity, and access in the arts, with particular emphasis on the Social Model of Disability.
Desirable
- Fluent Welsh speaker
- Experience of delivering training
How to apply
To apply, please complete an application form and equalities form and return them by email with the subject line: “Music Development Officer”.
When completing your application, please provide examples demonstrating how you meet the knowledge, skills, and experience criteria outlined above.
Please note: Due to the nature of this role, only written application forms will be considered. We especially welcome applications from disabled and deaf people and those from underrepresented communities.
Deadline: 19/12/2025
The Role
This is an exciting opportunity for an equality, diversity and inclusion (EDI) professional to shape a more inclusive future for the solicitor profession.
In this role, you'll design and deliver impactful programmes, develop practical and evidence-based resources and guidance that help our members embed best practice and drive positive change across the profession.
Working collaboratively with colleagues, members, and external stakeholders you'll manage multiple projects, commission research where needed and bring together diverse voices to shape outputs.
From evaluating impact to reporting progress, you'll ensure our initiatives deliver measurable results. This is a fantastic opportunity to influence change at scale.
What we're looking for
We're seeking a passionate EDI professional who's passionate about driving change and delivering results.
You'll need:
- Proven experience delivering impactful EDI programmes, using data and research to create practical, evidence-based guidance and resources that drive change.
- Strong knowledge of equality, diversity and inclusion including legislation, best practice and what works to drive positive change
- Experience managing projects - able to balance priorities and meet deadlines
- Strong stakeholder engagement skills - confident building relationships at all levels
- Excellent communication skills - clear and persuasive in writing and in person
What's in it for you
Please note first-round interviews for shortlisted candidates will be held online on 19 & 20 January 2026.
We offer hybrid working with a baseline of two days a week in our Chancery Lane office and a monthly in person team day. You will also benefit from a generous flexible benefits package, a friendly working environment and opportunities to develop your career in a professional organisation.
We are recruiting for two roles (up to 1.5 FTE) and are flexible about how they are filled. This could be one full time and one part time role, or two part time roles. We welcome applications from those seeking flexible or alternative working patterns and will consider these on a case by case basis at appointment.
Please note: if you are an internal applicant, Pay Policy will apply.
If you would like to have an informal discussion about the role, please contact Polly Williams on .
Role: Literature Development Officer
Reporting to: Executive Director / Senior Lead
Salary: £17,042.40 (pro-rata of £28,404)
Hours: 21 hours per week
Contract: Permanent
Location: Home based, with the option to work from an office in Cardiff or Carmarthen.
Summary
We’re looking for a Literature Development Officer to join our fantastic team at Disability Arts Cymru! Do you have a passion for Literature and a commitment to promoting the rights of disabled people? This could be the perfect opportunity for you. If you’re excited by the power of art to explore social issues and inspire real change, we’d love to hear from you.
What it’s like to work with us
Disability Arts Cymru (DAC) is a Charitable Incorporated Organisation funded by the Arts Council of Wales. We’re a membership organisation that produces and promotes art which reflects the lived experience of disabled people in Wales and champions equality across the arts. At the heart of everything we do is the social model of disability. We work to challenge barriers and negative attitudes, helping individuals and organisations understand that it is society and negative attitudes, not impairments, that disable people.
Working for DAC means joining a small, highly experienced, and enthusiastic team based across Wales. Most of our work is home-based, though you’ll be expected to attend events around the country and visit our headquarters in Carmarthen or Cardiff from time to time. Our staff benefit from a generous annual leave allowance, including a Christmas and New Year office shutdown, additional discretionary days, two team social days each year, and a friendly weekly remote coffee chat over Zoom.
What you’ll be doing
You will manage and support the DAC literature group, helping them to create new work, access opportunities, and grow both creatively and professionally. This will include hosting events, developing and leading projects, building and maintaining relationships with partner organisations in Wales and beyond, administering and supporting arts commissions, and delivering training when required.
What we’re looking for
- Practical experience in the arts, specifically within a literature context.
- Proven experience planning and delivering projects to a high standard.
- An effective communicator, able to engage with people at all levels.
- A positive team player, who collaborates well and builds strong relationships internally and externally.
- Strong organisational skills, with the ability to manage multiple projects, meet deadlines, and work effectively remotely.
- A lived understanding of the experiences of disabled and/or deaf people in Wales, alongside a passion for using art to drive social change.
Knowledge, skills and experience
Essential
- Relevant experience, or demonstrable knowledge, of delivering socially impactful arts projects in Wales.
- Strong awareness of the literature landscape in Wales and relationships with key people in the sector.
- Educated to degree level, or with significant equivalent industry experience.
- Ability to plan, deliver, and support arts projects and events.
- Strong understanding of the lived experience of disability and a working knowledge of the Social Model of Disability.
- Effective interpersonal skills with the ability to build and maintain relationships, and to communicate effectively with people at all levels.
- Strong organisational skills, with the ability to manage time, prioritise workloads, and deliver to deadlines in a home-working/hybrid environment.
- Ability to work positively and collaboratively within a small staff team, including cross-artform collaboration.
- Excellent IT skills, including MS Office and digital communication platforms (e.g. Zoom, Teams).
- Experience gathering and evaluating feedback to report on project impact and member needs.
- Clear understanding of equality, diversity, and access in the arts.
- Ability to write and converse in Welsh is essential for this role.
How to apply
To apply, please complete an application form and equalities form and return them by email with the subject line: “Literature Development Officer”.
When completing your application, please provide examples demonstrating how you meet the knowledge, skills, and experience criteria outlined above.
Please note: Due to the nature of this role, only written application forms will be considered. We especially welcome applications from disabled and deaf people and those from underrepresented communities.
Deadline: 19/12/25
