Membership services assistant jobs

As Chief Executive, you will lead the staff team, be responsible for providing overall strategic direction, coordination and management of all CAP programmes. Partnership building is a key role to maximise our impact.

Church Action on Poverty is a medium sized social justice charity, with a vision for the UK to become a country where everyone can flourish free from poverty. We are an ecumenical organisation with a Christian ethos and roots in the churches who remain key partners for us. We support programmes across the UK improving the lives of people in poverty and create opportunities for those with lived experience to voice their concerns with the aim of educating the public to raise awareness and understanding in line with our charitable objectives.

Currently, our programmes are structured on the principles of dignity, agency and power. They comprise: supporting a network of 130 food pantries with a membership of over 50,000; enabling people with lived experience of poverty to speak truth to power and supporting churches to explore what it means to be a ‘church on the margins’ as well as playing a leading role in high profile national campaigns.

It is anticipated that the role will be varied and flexible, but will include:

• Assisting the CAP Council of Management in the development and implementation of the organisation's programmes, campaigns, partnership building and public affairs work. 

• Managing CAP's staff and resources in line with the organisation's agreed policies and priorities, and core values of collaboration, participation and empowerment. 

• Fundraising and organisational strategy to achieve our aims.

• Ensuring that people with lived experience of poverty are actively involved in all aspects of CAP's work. 

• Leading and line managing the Senior Leadership and Management Team.

• Working with the whole staff team to develop and implement strategies that build dignity, agency and power to end poverty.

Key responsibilities 

1. Supporting CAP's Council of Management in its governance function

• Maintaining regular contact with the CAP Chairperson and Officer Group. 

• Providing regular written reports to CAP's Council of Management and attending all meetings of the CAP Council of Management and Officers Group. 

• Agreeing and implementing an annual planning cycle with the Council of Management, in line with CAP’s strategic values and vision.

• Working with the chair and officers to ensure good governance of the organisation. 

2. Ensuring the effective management of CAP's staff team by: 

• Providing day-to-day management and support for the Senior Management and Leadership Team. 

• Holding oversight of the policies and procedures of the organisation and ensuring that they are up to date and fit for purpose 

• Setting the culture of the organisation, with a focus on promoting collaborative working, learning and staff wellbeing. 

3. Finance and fundraising

• Setting a clear, viable organisational and financial strategy and implement through

• Fundraising and relationship building to secure the resources needed for the programme work and campaigning.

• Formulating appropriate applications for programme funding.

• Providing resources for donors and churches to organise fundraising.

4. Programme Development

Leading the process of programme development within CAP in order to: 

• Promote new approaches to combating poverty, which build the dignity, agency and power of people and communities struggling against poverty. 

• Ensure that programmes have clearly identified aims, objectives and methods and that projects are monitored and evaluated. 

5. Partnership Building
Building partnerships and contribute to the shared leadership and development of a movement based on dignity, agency and power with people and struggling communities against poverty, by

• Working with a wide range of partners and people with lived experience, to connect and build networks of people and groups who are committed to challenging poverty.

• Ensuring that CAP works collaboratively, leading CAP's involvement in strategic coalitions, alliances and other movement building opportunities.

• Ensuring CAP’s work is informed by the insights of people with lived experience of poverty, as well as wider public policy, debate and research. 

• Ensuring that CAP’s views are shared with government, politicians, churches and others, where possible, led by people with lived experience of poverty.

6. Membership and supporters
Working with CAP’s Communications and Supporter Relations manager to ensure the recruitment and retention of members, donors and supporters by ensuring that: 

• CAP members are provided with regular mailings and appropriate support for local/national activity. 

• Ensuring that requests from CAP members and others for information and support are dealt with appropriately. 

• Overseeing resources for Challenge Poverty Week and Poverty Sunday

7. Public Profile
In collaboration with CAP's Council of Management and staff, ensuring that CAP maintains a high profile within both the church and secular media, including: 

• Ensuring CAP contributes effectively to public and media debate, including mainstream secular and church media, TV, radio and new/social media etc.

• Prioritising opportunities for people with lived experience to act as spokespeople and the public face for CAP.

• Attending and speaking at appropriate conferences and events making sure that CAP is represented at key events.

• Representing CAP views to national, regional and local government.

8. Theological Development
Facilitating the development of theological and other resources which reflect 

• the lived experience of people and communities struggling against poverty, biblical sources, personal faith and other theological writing.

• wider analysis of social, political and economic issues.

Accountability and relationships 

The Chief Executive is accountable to the elected Council of Management. Regular contact is maintained with the Officers Group, and in particular the Chair.

The Chief Executive provides line management to the other members of the Senior Leadership and Management Team, and works closely with other members of the CAP staff team, and external partners. 

Other details about employment

Duration: Permanent contract with six month probationary period.

Hours: 35 hours per week including occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.

Salary: Church Action on Poverty Salary Band L, starting at scale point 43 on the NJC scales (currently £52,805 pay award pending).  Rising by increments after 3 years and every 2 years thereafter to point 46 (currently £56,073), paid monthly on the 14th day of each month.

Pension: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10% employer contribution provided the staff member commits to making a 5% employee contribution. 

Benefits: Simply Health Cash Plan, Working from Home allowance, Employee Assistance Programme, Cycle to Work Scheme, Staff Expenses Debits Cards, National Gym and Partner Discounts.

Holidays: 25 days’ annual leave pro rata (30 after five years’ service) plus statutory holidays. Office closure over New Year period on top of annual leave.

Location:  Hybrid working on a flexible basis from home with some time each week in the Manchester office. 

No CVs or other attachments please, only applications using our standard application form (available to download above) will be considered.

We are looking for a Membership and Marketing Assistant to join our team. If you are passionate about books, accessibility, and know your way around a range of social media channels, we'd love to hear from you.

About Listening Books

Listening Books is a UK charity providing an audiobook lending service to children and adults who cannot access printed books due to illness, disability, learning or mental health conditions such as anxiety and depression.

About the role

Listening Books provides membership across the UK, with a subsidised membership fee of £25 per year for individuals, and free membership to those who cannot afford to pay a fee. The service is provided directly to individuals, but also through working with hospices, children’s hospitals, care homes and schools.

The Membership and Marketing Assistant will work within the Membership and PR team to help expand awareness of the charity’s work and increase membership in line with the PR and Marketing Strategy.

The Person we are looking for 

We are looking for someone with a passion for books and accessibility, who will enjoy the opportunities and challenges of working in a small organisation. 

This role is mainly focused around maintaining our social media accounts, using these tools to grow and engage our membership, so you’ll enjoy creating appropriate content and interacting with people online. Regular tasks include running an online book group and hosting author interviews, writing blogs, creating partnerships with other charities (for online activities, sharing of information etc) and helping the membership team with designing leaflets, posters and other content. 

As this is a part time role (21 hours per week), you’ll need to manage and divide your time consistently and effectively to meet your recruitment and marketing objectives. Excellent time management is essential.  You’ll have a good understanding of social media best practices and awareness of accessibility standards for content creation, as well as being equally comfortable speaking to members and partners on the phone, online or in person. 

The ideal candidate will have a friendly, can-do attitude, excellent communication skills and a willingness to learn and improve their skills, as well as a desire to help more people access books.  In return, we can offer you 20 days holiday (pro-rata and rising with service), as well as a generous pension scheme.  This is a part time role, and working hours can be flexible, within reason, to fit around parenting, caring responsibilities or other lifestyle choices.

GuildHE represents nearly 70 higher education institutions including universities, colleges and specialists.  We advocate for diversity in higher education, championing vocational and technical education, professional programmes and specialist providers.  We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we’re providing timely, proactive support to our members as they address current and emerging 21st century challenges.

To achieve this, we are seeking an enthusiastic and proactive Executive Assistant to be a supportive force to our Chief Executive Officer and senior leadership.  The post holder will have proven experience of supporting senior managers, including diary and inbox management, travel and event planning, and other administrative tasks. The ideal candidate will be a responsive and details-oriented team player who demonstrates exceptional communication and organisational skills while also being able to work quite independently at times. 

Key responsibilities will include:

• Executive support for GuildHE’s CEO;

• Diary support to the CEO, Director of Policy and Strategy, and Director of Operations and Membership;

• Secretariat duties for GuildHE’s Executive Board;

• Financial administration;

• Logistical and administrative support to the wider team; and 

• Demonstrating a proactive approach to embedding EDI principles in all work.

To apply, please submit a CV, and cover letter of no more than 2 sides of A4. 

Please contact Shoni Robertson-Finn with any questions regarding the role and/or recruitment process. 

Be a part of a collective and supportive team by joining the London District.

Our Admin Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

Job title: Part time Finance Assistant

Location: Fully remote

Contract type: Permanent

Salary: £33k full time (£26,400 part time equivalent)

Hours: part time – 3 – 4 days a week

Are you passionate about working for the not for sector? If so then working for this leading membership organisation is the right role for you.

With growing number in its members this unique organisation offers investment advice to individuals and to organisations including charities.
This exciting part time Finance Assistant role will report to the senior Finance Manager and will support the finance team in delivering effective and timely service.
The existing finance team is a small team so you’re duties will be varied allowing you great exposure to all areas of operational accounting.

Your day to day duties as part time Finance Assistant will include;
- Processing all accounts payable invoices, including accurately inputting invoices
- Investigating and resolving all and any discrepancies
- Ensuring correct authorisation of all invoices and payment
- Preparing and processing monthly supplier payment runs
- Providing supplier remittance advice when required
- Reviewing and reconciling supplier statements
- Correctly strong correct invoices on files via Sharepoint
- Creating new supplier accounts
- Assist with annual membership renewals
- Raising sales ledger invoices when required
- Chasing payments
- Record and reconcile web sales
- Processing direct debit collections
- Reconcile all credit card expenses
- Process all staff expenses
- Assist with Year End Audit
- Complete all monthly bank statement and control accounts reconciliation

The skills you will bring your role as part time Finance Assistant will include;

- Strong knowledge of double entry bookkeeping, debits and credits
- Working knowledge of an accounting system such as Sage Line 50
- Prior experience in similar ideally in a charity sector
- Ability to work in a varied role with strict deadlines

This fully remote role will require very occasional visit site to a London office. If you interested in applying for the position of part time Finance Assistant through TPP Recruitment please do so by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Diocese of Coventry represents the Church of England in Coventry and Warwickshire.  With a network of 200 parishes, there is a Christian presence in every local community.  There is a rich variety of people and traditions, which are united in our shared mission of "worshipping God, making new disciples, transforming communities".

The Coventry Diocesan Board of Finance Ltd (DBF) manages the financial affairs and hold the assets of the Diocese and its associated entities as well as managing activities to serve and equip these parishes through various activities and projects. 

The Finance & Governance team handle all matters concerning Diocesan and Cathedral finance including the administration and collection of parish share, paying invoices and expenses, budgeting, annual statutory, management accounts, clergy stipends, staff salaries, advice to parishes on parochial finance matters. 

This role covers the full range of work in an accounting system dealing with input to and output from all ledgers with specific responsibility for the administration of parish shares and fees including the issuing of regular statements to parishes. The purpose is to ensure that the accounting system has accurate and timely financial data which is available to those who require it either for decision-making or for external reports and accounts.

The Finance Assistant will play a key role in supporting KCLSU's finance operations, maintaining strong financial controls, and ensuring accurate financial reporting across the organisation.

Main Tasks

• Process and reconcile purchase invoices, sales invoices, and supplier payments, maintaining accurate ledgers.
• Reconcile daily income from multiple systems to banking records and update the finance system accordingly.
•  Support month-end processes, including bank reconciliations, journal postings, and assisting with management accounts.
• Assist with reconciling Balance Sheet accounts, investigating and resolving discrepancies.
• Generate financial reports and data extracts from the finance system to support financial reporting.
•  Support the maintenance of internal financial controls and ensure compliance with relevant financial procedures and regulations.
• Respond professionally to financial queries from staff, students, and suppliers, providing accurate and timely information.
• Other finance-related ad hoc tasks

General Responsibilities
• Support the efficient operation of the Finance Department, ensuring organisation and professionalism. Provide cover for colleagues where necessary, contributing to a cohesive team environment.
• Develop a strong understanding of Finance Business Partnering, providing financial advice and insights to internal budget holders, aiding informed decision-making and improved financial performance.
• Lead or contribute to projects supporting the implementation of KCLSU’s Finance Strategy, driving process improvements and strategic initiatives.
• Maintain compliance with KCLSU’s financial regulations, ensuring the integrity and accuracy of financial operations.
• Deliver excellent customer service to both internal and external stakeholders, addressing finance-related queries and providing accurate, timely information.
• Contribute to the development and continuous improvement of financial systems, ensuring sound financial controls and best practices are in place.
• Represent KCLSU professionally, supporting its objectives and upholding its positive reputation.
• Adapt flexibly to evolving responsibilities, assisting with tasks that support the wider needs of the organisation.
• Collaborate across departments, adopting a team-oriented approach to support the overall functioning of KCLSU.

Other Responsibilities
• Assist in the delivery of finance systems and procedures training for over 400 student groups, ensuring they have the necessary tools and knowledge to manage their finances effectively.

Working Hours
• The role requires 35 hours per week. On occasion, working hours may exceed this, including evening or weekend work to meet deadlines. These additional hours are included in the role's grading and contract.

Additional Information
• This job description is accurate as of 28th April 2025 and outlines the core responsibilities of the role. It is intended to assist both the post holder and KCLSU in understanding the position’s primary duties.
• The description is not exhaustive, and duties may evolve over time. The post holder may be required to work at various King’s College London sites.
• KCLSU operates a hybrid working policy, requiring employees to work in the office at least once a week and five days per month.
• KCLSU reserves the right to vary the duties and responsibilities after consultation with the post holder.
• Please note that the starting salary for this role is £31,041 with annual increases.

Candidate Specification

Qualifications
• A finance-related qualification (such as part-qualified Chartered Accountant or equivalent) is highly desirable, with at least two years of relevant finance experience, ideally within a student union or higher education environment, though other sectors will be considered.
• Alternatively, candidates with strong hands-on financial experience in a similar setting, or who are working towards a finance qualification, are also encouraged to apply.

Experience
• Proven, hands-on experience working with integrated accounting systems.
• Demonstrable experience managing all aspects of financial operations, including accounts payable, receivable, reconciliation, and financial reporting.
• Experience in finance business partnering or providing financial advice and support to non-finance staff is highly desirable.
• Experience in presenting financial information clearly and effectively to senior management is desirable.
• Any experience in treasurer or fund investment management is an additional advantage but not essential.

Knowledge
• Solid understanding of accounting concepts, financial reporting, and VAT regulations, ensuring compliance and accurate financial operations.
• A working knowledge of data protection requirements, particularly in the context of a membership organisation, is beneficial.

Skills
• Excellent multitasking ability and a keen eye for detail, with the capacity to manage multiple priorities in a fast-paced environment.
• Advanced IT skills, including proficiency with Excel (intermediate to advanced), and strong Office 365 competency to produce reports and manage data efficiently.
• Strong communication skills, both verbal and written, with the ability to interact diplomatically with staff, students, and external stakeholders.
• Ability to work independently under pressure, demonstrating initiative and a solution-oriented approach to problem-solving.

The list above is not exhaustive. We recommend that you read through the Job Pack to understand the scope of what the role entails.

Application Process

To apply, please visit our website, download and complete the application form and the equal opportunities monitoring form below and email your completed application directly to our HR email address.

Once shortlisting is completed, we will contact you and inform you of your progress.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days holiday entitlement & bank holidays & discretionary closure days per annum
• Discounts on KCLSU venues
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

Eligibility 

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date. Please note that KCLSU is unable to provide a visa sponsorship.
• Not be a trustee of King’s College London Students’ Union 
• Have a National Insurance number, or be in the process of applying for one

Thank you for applying with us. We look forward to bringing your talent onboard and working with you!

Executive Assistant & Head Office Administrator

Part time Job Share, 3 days per week

£28,000 - £30,000pa (pro-rated to £16,800 to £18,000) + benefits

Leatherhead, Surrey

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

This role will provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. Provide proactive and efficient administrative support at the Head Office. The Senior Leadership Team comprises the Chief Executive, Director of Care Services, Director of Finance and Operations, Director of Fundraising and Engagement and Director of HR & Volunteering. The role is responsible for a wide range of cross-organisational tasks and projects as directed and will be part of a job share arrangement, working 3 days per week. The post holder will live the Rainbow Trust Values and effectively communicate with all stakeholders, over the telephone, online, by email and face to face.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an Executive Assistant to provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. This is a part time job share role, working 3 days per week.

Reporting to the Chief Executive you will be responsible for a wide range of cross-organisational tasks and projects, including leading on general operational issues at Head Office including franking machine, stationery orders, cleaning materials, managing and monitoring switchboard voicemail messages, sign-in sheets, shredding, parking etc. You will act as key point of contact for Trustees and a wide range of external contacts, maintaining a professional, confidential and responsive approach.

Having worked in an administrative support role, you will have exceptional organisational skills and will support the Senior Leadership with their day-to-day activities, including the monitoring the progress of their various projects and organising, as required, internal and external meetings for each SLT member including sector-wide meetings.

What we’re looking for:

A co-operative working style – you’re able to work well with others, communicating clearly and consistently with your job share partner, and you thrive working at a steady pace with a desire and willingness to help others

A confident user of MSOffice and experience of managing multiple diaries and priorities – you’re efficient and organised, produce high quality accurate work, are able to carry out instructions carefully and respond promptly to enquires.

Strong verbal and written communication skills and a team-oriented focus

Patient and consistent – you have better-than-average attention to detail and accuracy, even with repetitive work, and make cautious decisions within clear guidelines

Applications will be particularly welcome from those who have volunteered or worked in a charity, are educated to A level or equivalent and have previously worked in a busy administrative office, in a role that provides support to multiple people.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about working with us, please click here. More information can also be found in our Candidate Pack.

How to apply:

To apply, please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Closing date: 25 May 2025

Please disclose in your cover letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we encourage applications from all backgrounds. Registered Charity No: 1070532

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

Warwickshire Community and Voluntary Action

is recruiting

ICS VCFSE Collaborative Programme Manager

(Coventry & Warwickshire)

£43,775 – pro rata

30 hours per week

Permanent subject to funding

Hybrid/Office (Leamington Spa) with regular travel

across Coventry and Warwickshire

Are you passionate about driving positive change within the Voluntary, Community, Faith and Social Enterprise Sector (VCFSE)? Do you thrive in collaborative environments and enjoy bringing strategy to life? Are you passionate about reducing health inequality and health prevention?

We are seeking a motivated individual with strong project and programme management experience to join our team. As the ICS VCFSE Collaborative Programme Manager, you will work across Coventry and Warwickshire, to mobilise and embed the priorities of the ICS VCFSE Collaborative, especially through prevention as a delivery partner and through community engagement.

The Key Responsibility for this role includes the delivery of the VCFSE Reference Group's work plan, driving initiatives and growing membership to integrate the ICS by working closely with the VCFSE and wider ICS partners to deliver the ICS Community Strategy.

This role provides the opportunity to make a significant impact to reduce health inequality within the VCSE sector and work in a dynamic and collaborative environment with ICS partners and the wider sector.

Competitive salary and benefits package.

If you think you fit the brief for this exciting role, please view the job opportunity on our website and submit your CV & covering letter which evidences your ability to meet the requirement of the role.

Applications will be reviewed as they are received.

No agencies please

WCAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’

We are currently seeking a Content Marketing Specialist to join our Brand Team. This role is responsible for the delivery of content production through creative development, planning, production, evaluation and measurement of Battersea's content to achieve Brand, Marketing and organisational objectives.

We are looking for someone to:

• Support the Content Manager by implementing our content approach in day-to-day operations – managing production workflows, maintaining quality standards, and reporting on content performance and effectiveness.
• Oversee production processes across the team to support delivery against our content framework and business as usual briefs.
• Support the team in prioritisation and production of content that is strategically aligned and audience focused.
• Support collaboration and ways of working

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th May 2025

Interview date(s): First Stage Interviews 22nd May 2025; Second Stage Interview 29th May 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Start date:  Mid-August 2025 (subject to Enhanced DBS Check and satisfactory references).

Salary: £36,411 - £38,261 per annum, pro rata.

Hours: 35 hours a week, with some flexibility possible.

Contract: This is a 9 month maternity cover contract, with possibility of extension to 12 months

Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester, Harwich and Dunmow, with some remote home working.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. 

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.

Application deadline:  10am, Monday 2nd June 2025 

Interviews:  Monday 9th June 2025 

Start date: Mid-August, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

The role of CARA’s Child and Young Person’s Practice Manager is to lead CARA’s teams of Young Person’s Practitioners and Child and Family Practitioners and manage the provision of specialist sexual violence counselling for young people, play therapy and support for parents and carers.  The post holder may hold a small caseload of clients and undertake some assessments, but the main emphasis of this role will be on the management, support and coordination of the team.

This is a varied and interesting role, giving the post holder opportunity to lead a talented and committed team of practitioners.   As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with the CEO and Deputy CEO.   The post holder will work with our sister centres, SERICC and SOS Rape Crisis to gain an understanding of Child and Young Person’s services across Essex and coordinate these as appropriate.   

Main Responsibilities

Leadership and Management

• To manage all operational aspects of CARA’s Child and Young Person’s Practice, including overseeing the delivery of our specialist young person’s counselling service, play therapy and support for parents and carers.    This may also include managing any new Child and Young Person’s Practice projects that CARA develops.

• To work in accordance with CARA’s policies and procedures and embed a feminist approach in CARA activities.

• To co-ordinate, review and develop effective processes within the Child and Young Person’s Practice, working closely with the Deputy CEO, the Young Person’s Practitioners and the Child and Family Practitioners.

• To line-manage a team of Young Person’s and Child and Family Practitioners, providing day-to-day support, monitoring performance and identifying training and development needs.   This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.

• Work with our Adult Practice Manager to oversee the work of a wider team of sessional counsellors, including supporting Practitioners in line managing sessional and volunteer counsellors and identifying training needs. This will include helping to co-ordinate a monthly sessional and volunteer counsellor meeting. 

• To support practitioners and sessional counsellors in maintaining up-to-date client records and ensure that gaps in data are proactively addressed, as required.

• To work with CARA’s Deputy CEO to recruit and train new staff and sessional and volunteer counsellors, as required.

• To lead regular Young Person’s Practice and Child and Family Practice meetings, producing notes to share with team members and with senior management.

• To maintain an overview of waiting lists, working closely with practitioners and with the Deputy CEO and CEO to ensure that staff and resources are deployed effectively.

• To keep up to date with relevant legislation, policy and practice issues, including BACP and child safeguarding guidance and ensure the practitioners are aware of changes.

• To liaise with CARA’s other teams and more widely with Synergy Essex teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.

• To liaise with external agencies, including children’s mental health and social care, ensuring CARA is represented at meetings as required and developing effective relationships to ensure our services co-ordinate with statutory and voluntary services.

• To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.

Counselling and client support

• To oversee client work within the teams, working closely with all team members to resolve client issues and ensure high quality service provision.

• To undertake client assessments and make appropriate arrangements for support.

• To provide specialist counselling for young people and/or play therapy for children and support for their parents, holding a small caseload of clients.

• To keep client records up to date. 

• To work flexibly at CARA centres across mid and north Essex, providing face-to-face and remote sessions, as required.

General

• To work flexible hours, including some evening work and occasional weekends.

• To participate in CARA team meetings, supervision, training and development.

• To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.

• To raise awareness of sexual violence and its impact in the community and within other agencies.

• To keep appropriate records in accordance with CARA policies and procedures.

• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

• To be administratively self-servicing.

• To report to the Deputy CEO, CEO and Trustees as required, including the production of regular written reports and verbal reports.

• To undertake any other related activities as required by the Deputy CEO, CEO or the Chair of the Board of Trustees.

About CARA 

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here.   We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with South Essex-based SERICC and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Theory Examinations Manager
£44,771 - £50,431 pa, plus excellent benefits
London
Permanent

We are seeking a highly motivated Examinations Manager to join the Examinations Team in the Professional Standards Department. This role is crucial in ensuring the delivery and development of the MRCPsych theory examinations, maintaining the highest standards of quality and compliance with the General Medical Council (GMC) regulatory requirements.

In this role you will manage the production and quality assurance of all theory examination papers, working closely with the MRCPsych Examination Panels, Head of Examinations, and Psychometrician. This role involves overseeing the entire examination process, from development to delivery, ensuring excellence at all stages. 

The successful candidate will have experience in quality assurance and an excellent eye for detail, with a proven track record of working collaboratively with a range of stakeholders to achieve strategic aims.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists (RCPsych) is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 21,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is an award winning, values-based organisation.

Closing date: 12 May 2025.
Interviews: 29 May 2025.

Team Leader - Family Support

Location: Barnstaple - Little Bridge House
Job Type: Full time, 40 hours per week
Contract Type: Permanent
Salary: £43,633 - £50,091

Are you a care professional passionate about providing families in children's hospice care with social, emotional and practical support, including bereavement support, sibling support and consideration of wider family needs?

What you will be doing:

The Team Leader for Family Support will work as part of the care leadership team. Working under the Senior Care Team Leaders (STL) providing direct support and leadership to members of the care team, including the siblings team and wider family support team, overseeing the delivery of family support, accordingly. You will work closely with the Deputy Director and Lead for Family Support to work on a program of ongoing development for family support including areas such as safeguarding, transition, family engagement and staff support.

About the Organisation

Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They deliver services to children and their families who have a palliative care need and meet the agreed referral criteria. Their ethos is support the whole family and their delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support. The care and support they provide can span many years, or be a brief moment in time, being there when families need us most. You will leave each day knowing you have made a real difference to short and precious lives.

The successful candidate:

To be successful you will be/have:

• Educated to degree level or equivalent knowledge and skills gained through a combination of alternative study, or demonstrable employment experience.
• Relevant qualification e.g. social work, public health nursing HV, membership of relevant professional body
• Experience of working with children and families facing loss and bereavement in a palliative care setting.
• Evidence of continuous professional development (CPD) clearly recorded for professional profile.
• Experience of audit and research.
• Knowledge and insight into the needs and current issues of children with life limited conditions and their families.
• Understanding of Clinical Governance and the implications for clinical services including experience of quality issues.
• Experience of working in a multidisciplinary team in a variety of settings
• Experience of providing consultation and supervision and staff support
• Leadership and management experience, with lead responsibility for a team.

What they offer:

They value their staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement (pro-rata), which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• retention of NHS pension
• annual NMC registration fees paid
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Join their team for a rewarding career move to an organisation where 98% of staff say they are proud to work for.

Apply now to be part of something truly meaningful! Together, you can create moments that matter.

To find out more please see the attached job description and person specification. To arrange an informal discussion please contact them.

Closing date: 30th May 2025

Anticipated interview date: 11th June 2025

They are committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community.

You may also have experience in the following: Palliative Care Lead, Care Coordinator, Care Supervisor, Care Manager, Care Team Coordinator, Senior Care Assistant, Care Support Leader, Care Shift Leader, Care Unit Leader, Care Group Leader, Care Service Coordinator, etc.

REF-221 208