Mental Health Advisor Jobs in Belfast

Service Delivery Manager

Role: Service Delivery Manager 
Hours: 30 or 37.5hours per week (4 or 5 days per week) 
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London and / or supporting events 

Reporting to: Director of Partnerships and Programmes 

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

Key relationships: Managing relationships with key partners and volunteers. 

Salary: £31,000 per annum FTE ( pro rata for part-time) 

Contract: Permanent 

About Overcoming MS 

Are you an experienced Service Delivery Manager with a strong foundation and knowledge of project management, ready to make a meaningful impact at the world's leading multiple sclerosis healthy lifestyle charity? We are seeking a motivated and experienced Service Delivery Manager to help us expand our world-class support services and empower an engaged global MS community. 

In this role, you will help lead the delivery of two key strategic objectives: 

1. Providing world-class information, tools, and support to those affected by MS. 

2. Growing a collaborative, knowledgeable, passionate, and sustainable team of facilitators, volunteers, and community members. 

Join us in our ambition to support and empower people living with multiple sclerosis. Your expertise and passion can help people to live well with MS. 

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health. 

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone. 

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development. 

About the role 

Purpose: We’re recruiting for a motivated and experienced Service Delivery Manager to expand our offer of support to motivate and empower an engaged global MS community. With strong knowledge and experience of managing projects and the ability design, shape and implement services.

You will be responsible for the design, delivery, and continuous improvement of products and services. Due to the growth of our services and levels of support, we are in a position to employ an additional Service Delivery Manager which will allow the successful candidate to benefit from the peer support of team members, as well as make the position their own, playing to their strengths. 

Key Responsibilities: 

• Service Design and Improvement: Leading on the design, development and improvement of products and services in line with the charity’s strategic objectives, using insight and data to shape your thinking. 

• Project Planning: Taking the lead for the planning and delivery of in-person and digital events, products and services which include residential retreats, online courses, and webinars. 

• Community Growth: Seeking out opportunities and nurturing relationships to grow our community to increase our reach and deliver more, through collaboration and increasing our knowledge base. Build and expand our pool of Volunteers and Experts, being responsive to the needs of our community. 

• Management of Volunteers and Trainee Facilitators: Nurture and support the development of Trainee Facilitators and Volunteers including Ambassadors ensuring policies, processes and frameworks are fit for purpose. 

• Stakeholder Engagement and Communication: Serve as the primary point of contact for key stakeholders. Driving engagement and maintaining positive relationships with our Expert Advisors, Volunteer Facilitators and community members. 

• Innovation: Scoping out new opportunities, designing frameworks and processes and ensuring resources are carefully managed to achieve impact and implement improvements as necessary. 

• Monitoring and Evaluation: Ensuring our products and services meet quality standards and align with our community’s expectations. Ensuring that products, services and courses include evaluation techniques to measure impact including both quantitative and qualitative feedback from participants. 

• Financially conscious: Ensuring charity activities are delivered in the most cost-effective way, seeking out opportunities to generate income / contributions from an engaged community, working with the Fundraising team. 

About you 

Project management skills 

• Minimum of 2 years practical project management experience / service design and delivery 

• Expertise in using and implementing relevant project management methodologies and tools. 

• Ability to proactively mitigate risks and overcome barriers to implementing solutions. 

• Confident in using monitoring and evaluation tools to ensure products and services are continuously improved. 

• Project management qualification such as Prince2 or Agile or similar qualification is desirable

Strong interpersonal skills 

• Experience of managing volunteers and working collaboratively with communities.

• Excellent communication skills, energetic and passionate. 

• Demonstrable track record of building lasting professional relationships in person and online.  

• Strong listening and communication skills, both verbally and in writing and to disseminate information in an easily understood and appropriate format. 

High work quality and passion for innovation 

• Excellent eye for detail, works to deliver high-quality work. 

• A passion for innovation, an open mind, and a willingness to learn and grow. 

• Thrives as a team player but are able to work on your own initiative, with minimal supervision.

• A proactive approach to your work and are able to identify opportunities and solutions.

• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed. 

Charity interest 

• Experience of working within a charity and understanding of the charity sector is key.

• Motivated by helping others

Working location and hours 

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and to support events such as Residential Retreats and some out of hours work such as evening webinars. 

You have a clean driving licence and have access to a vehicle to use for business purposes. 

What can we offer you? 
Our staff benefits include: 
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays 
• Flexible working 
• Remote working 
• Pension 
• Employee Assistance Programme 

How to apply 

Please send your CV and a covering letter by the 22nd of October. 

In your covering letter, please let us know: 

• Your motivation for applying for the role

• Your preference for a 4 or 5-day week 

• Your notice period 

• Your current location. 

Please respond ASAP, as we will start screening candidates as soon as we receive applications. 

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply. 

No agency contact, please. 

Key Dates 

1st stage interviews to be held remotely on the 6th / 7th November. 

2nd stage interviews to be held on the 12th of November (this might be in person or remote, TBC)

Our Safeguarding Team has a great opportunity for you to join them as a Safeguarding Advisor, where you can contribute to making the Trust a safeguarding first organisation that is a safe and supportive place for young people to be part of.

You will provide safeguarding support and advice to our frontline colleagues, volunteers and partners working with children and young people aged 11-30 participating in Prince's Trust programmes and activities.

Your primary focus will be on case management of safeguarding referrals for young people across the four nations of the UK. You will be responsible for triaging safeguarding concerns, managing a caseload and being part of a duty rota across the Safeguarding Team. You will contribute to the safeguarding data and performance ensuring that we demonstrate the impact of our work. You will also train and support colleagues locally and across the organisation, as well as being supported in your own work and professional development so that you can make a real difference in the lives of the young people at the Prince’s Trust. 

There is a very strong commitment to safeguarding across the Trust and this means that there will be developing opportunities for you and your colleagues to promote our safeguarding first culture throughout the Prince’s Trust and allow the young people we support to achieve their best outcomes.

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

Prospectus is delighted to be working with Cruse Bereavement Support in their search for a HR Advisor who will play a crucial role in delivering an inclusive and people-focused HR service across the organisation. This is a full time, permanent role, offered on a remote basis.

Cruse Bereavement Support is the leading and largest grief charity in the UK. They have been providing bereavement support for over 60 years and are constantly looking at new and improved ways they can reach and support more people, in a way that is right for them. 

Reporting to the Director of Finance and Corporate Services, the HR Advisor will act as the primary point of contract for all operational HR matters, developing and strengthening relationships between employees, line managers and HR. The HR advisor will manage the administration associated with employee lifecycle, from recruitment to onboarding, and provide the first-line support for employee relation issues. The postholder will also act as one of the points of contact with external HR support, building an effective working relationship.

To be successful, you will have significant experience as a HR professional, having previously advised and supporting managers in a range of employee relations. You will be CIPD Level 3 or equivalent, with experience of coordinating end-to-end recruitment from advert to onboarding. You will be an excellent communicator, able to build relationships internally and externally, with knowledge of upskilling managers across an organisation on HR policies. Experience of working in the charity sector is desirable, but not a must.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

Salary: £35,605 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).

The role:

We are delighted to be recruiting for a People & Culture Advisor to join our global People & Culture team here at Mary’s Meals International (MMI). This is a fantastic opportunity to thrive in a truly generalist role, within a diverse and dynamic global organisation. Reporting to our People & Culture Lead and working as a key member of the People & Culture directorate, you will provide strong generalist support across the Mary’s Meals family, working across all People & Culture workstreams and providing professional HR advice and practical support for employees and managers, across a broad spectrum of HR topics and policy.

People are at the heart of everything we do at Mary’s Meals and in this key role, you will develop strong working relationships and work in partnership across our global network, to support the growth of our movement through the attraction, development, recognition, succession and retention of great talent.

Key responsibilities:

· Provide advice and guidance on MMI people matters, with a strong focus on employee engagement and effective people management within a remote-first environment.

· Monitor, develop and update HR policy and procedures in line with current employment legislation.

· Manage, advise, and support on employee relations cases within MMI and provide support to the global MM network as required.

· Develop and deliver HR training for employees and managers.

· Manage end to end recruitment campaigns with a strong focus on values- based recruitment and candidate experience.

· Proactively support the MMI remote working approach through initiatives promoting employee wellbeing and mental health.

About you:

With demonstrable experience of working in a HR generalist role, you will bring proven expertise of working across all HR workstreams and will possess a pragmatic, positive and organised approach to work. You will bring knowledge and experience of practically applying current UK employment legislation. With fantastic communication skills, you will bring experience of positively challenging stakeholders and building great relationships to support the delivery of key initiatives and projects across the MM family. Strong written and verbal communication skills are essential, and you will need to be proficient in MS Excel and Word. Experience of driving innovation and promoting positive work culture and wellbeing, would be fantastic.

About us:

We are a global movement with a remote-first approach. This role is home based, and we are open to accommodating flexible and part-time working patterns to support your work life balance. Please let us know about your preferences. We have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis and there will be quarterly gatherings in Glasgow or other locations where Mary’s Meals operates.

Mary’s Meals is a global movement supported by people from all walks of life and from all faiths and none. We are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals. We are a values-driven organisation who believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, we are fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

If you would love to use your skills, talents, and experience to be part of positive change in the world, we would love to hear from you. Please click Apply to send your CV and a short covering note telling us why you would like to join Mary’s Meals and why this role is a great fit for you.

Closing date: Sunday 13th October 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We have a job vacancy for a Dementia Specialist to join Shine as the Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator. 

Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.

In the last year we have seen a 25% increase in members who are living with Normal Pressure Hydrocephalus (NPH) across England, Wales and Northern Ireland. There are currently just over 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows. 

We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service. 

Purpose of Job

To be the Dementia specialist for Shine.

To provide the foundations for improved health, social and emotional outcomes for adults living with NPH/Dementia and to support their families/carers. 

Shine will offer you:

• A competitive salary

• 35 hour working week

• 25 days annual leave plus additional discretionary leave between Christmas and New Year

• Opportunity to purchase additional annual leave

• Additional annual leave due to length of service

• Defined contribution pension

• Life Assurance cover

• Support to learn and develop

Please see the full Job Description and Person Specification and Introduction to the NPH Coordinator Role below and on our website.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to our CEO, Kate Steele.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: 11pm Wednesday 16th October 2024 

Interviews:  Tuesday 29th October 2024 at our Head office in Peterborough

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.

Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.

Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.

This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.

In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.

Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.

This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.

You will be a qualified accountant, and will need to demonstrate:

· Proven experience in a leadership role;

· Experience at Board level and ability to work in collaboration with Trustees and colleagues;

· Understanding and experience of strategic risk management, finance audit and internal controls

You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference. 

If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.

We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.

Recruitment timetable:

Application deadline: Sunday  13th October

Shortlisting: approx. Wednesday 16th October

First stage interviews:                    w/c 21st October

Second stage interviews:               2/c 4th November

To apply, please send your CV and supporting statement via the link by Sunday 13th October

 For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.