Mental health advisor jobs in lewisham, greater london

The Benefits Service within SEL Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive.

The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits advisors who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.

We are looking for a Welfare Benefits Specialist in Bromley to support clients to access the benefits they are entitled to. We are looking for someone with significant experience of working within welfare benefits in either a paid or voluntary capacity. Ideally, this will include providing representation at appeals and giving advice on complex entitlement issues. A strong understanding of the needs of people with mental health problems is also essential to this role.

This role will involve:

• Advising clients on benefit entitlements
• Challenging benefit decisions and representing clients at appeals
• Working with colleagues in SEL Mind and Oxleas NHS Trust to make sure clients receive integrated support from our services
• Supporting the work of volunteers

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 16th November (11.59pm)

Likely interview date: Week beginning 1st December

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

At Lewisham Refugee and Migrant Network we’re looking for someone to join us as our Senior Legal Aid Advisor. We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Senior Legal Aid Advisor role is a key part of that. Sitting in the immigration team, you will work on our Legal Aid contract alongside a team of Immigration Advisors working on a mix of grant funded projects for migrants unable to afford private representation. You will work within a supportive environment, reporting to our Immigration Manager, and be able to develop your areas of expertise. We’re a small and colaborative team so you will have the opportunity to work closely with other members of the organisation. 

Main Roles
Manage a full caseload of complex immigration matters funded by legal aid, including
asylum, human rights, and deportation cases.
Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
Complete funding applications, manage provider submissions, track time, prepare
and submit legal aid bills and ensure compliance with LAA obligations.
Provide ad hoc supervision, mentoring or training to members of the immigration
team working on related immigration matters.

Specific Duties
1.Manage a full caseload of complex immigration matters funded by legal aid,
including asylum, human rights, and deportation cases.
a.Manage a complex caseload across the field of immigration, nationality and
asylum law.
b.Prepare, draft and file appeals to the First-tier and Upper Tribunals and conduct
appeals hearings as required.
c.Own legal aid processes for each case: complete funding applications, provider
submissions, billing, time recording and compliance with funder requirements.
d.Provide expert legal advice and represent clients in hearings; instruct counsel
when necessary and manage counsel budgets.
e.Interview and advise clients regarding immigration and asylum law procedure, and
practice in a sensitive and professional manner.
f.To maintain accurate and detailed case records of clients for the purpose of
continuity of casework, information retrieval and statistical monitoring, using
Advice Pro as appropriate and as required by management.
g.Advocate on behalf of clients by telephone, letter and email with appropriate
agencies.

2. Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
a.Maintain Continuing Professional Development (CPD) in line with IAA, IAAS
registration or similar professional body, e.g. SRA
b.Keep up to date at all times with changes in the law by reading and attending
training events relating to asylum and immigration.
c.Adhere to casework procedures as outlined in LRMN’s policies, the IAA, SRA,
IAAS, SQM and AQS.
d.To maintain accurate and detailed case records of clients for the purpose of
continuity of casework, information retrieval and statistical monitoring, using
manual or/and computerised systems (Advicepro) as appropriate and as required
by management.
e.Produce reports to meet funder’s and LRMN requirements.
f.Work closely with the Immigration Manager and/or external evaluator in gathering
data and information to produce accurate monitoring and evaluation reports.
g.To assist LRMN in liaising with its funders and to provide statistical information
and updates as required.

3. Complete funding applications, manage provider submissions, track time, prepare and
submit legal aid bills and ensure compliance with LAA obligations.
a.Complete initial funding applications and any subsequent variations or
exceptional funding requests; gather and upload supporting evidence; ensure
eligibility and means assessments are correctly recorded.
b.Submit and monitor claims through the LAA portal (or other relevant portals),
respond to queries or requests for further information, and liaise with LAA
caseworkers or contract managers as required.
c.Draft detailed bills in the required format, check calculation of fees and
disbursements, obtain necessary approvals, and submit within contractual
deadlines.
d.Maintain documentary proof to satisfy LAA audit requirements (attendance
notes, advice records, evidence of means), respond to audit enquiries, and
implement remedial actions where required.

4. Provide ad hoc supervision, mentoring or training to members of the immigration team
working on related immigration matters.
a.Maintain close liaison with the Immigration Manager to ensure a unified approach
to leading and developing the team.
b.Provide occasional mentoring or supervision to individuals working on legal aid
cases.
c.Provide occasional training to individuals working on legal aid cases.

5. Other Duties
a.To participate in LRMN staff meetings, maintaining a high level of professionalism
and contributing skills and knowledge towards best practice for the organisation.
b.To attend supervision and appraisal meetings and other relevant activities.
c.To be able to perform your own administrative duties.
d.Work flexibly as agreed to meet the demands of the service – this may involve
occasional evening, weekend and outreach work.
e.Maintain confidentiality in all matters relating to the work of the organisation.
f.Comply with LRMN’s policies and procedures.
g.Adhere to LRMN’s vision and mission and positively promote its work.
h.Undertake any other work as may be reasonably requested.

Anna Freud is seeking a Senior Practice Tutor to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits. You will join our Postgraduate Studies Department with a growing programme portfolio and increasing number of students. We work closely with University College London (UCL) to deliver programmes, therefore you will have the unique opportunity to work in collaboration with a world-leading Higher Education establishment as well as a renowned children’s mental health charity.

What you’ll do

As Senior Practice Tutor, you will support the delivery of a postgraduate training programme for clinicians working with children and young people, focusing on Interpersonal Psychotherapy for Adolescents (IPT-A). The role involves teaching, supervising, and assessing trainees, facilitating small group sessions, and contributing to curriculum development. It also includes supporting trainee wellbeing, ensuring academic standards, and participating in departmental meetings, all within a hybrid working model and in collaboration with University College London.

What you’ll bring

Essential skills and experience:

• Qualified and accredited: a recognised core mental health qualification and IPT-A accreditation (IPT UK).
• Experienced: extensive clinical experience with children, young people, and families, plus significant experience supervising in IPT-A.
• Educator and trainer: proven ability to deliver clinical training or university-level teaching.
• Supportive and inclusive: skilled in supporting students, culturally aware, and committed to inclusive learning environments.
• Flexible and organised: able to manage workload independently, meet deadlines, and take annual leave outside term time.

Key details

Hours: Part-time (7 hours per week): usually on Mondays during term time. There may be occasions where you are requested, or you may request, to work flexibly and on a different day of the week to support peak points in the academic cycle, e.g. to meet marking deadlines.

Salary: £52,000 per annum FTE, plus 6% contributory pension scheme.

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time.

Contract type: Permanent.

Next steps

Closing date for applications: midday (12pm), Tuesday 11 November 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Thursday 13 November 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely week commencing 17 November 2025.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Cancer Information & Support Advisor

Full time (34.5 hours)

3 x Fixed Term Contract for 18 months

1 x Permanent

Location – Home Based

Salary Range - £29,000-£32,000

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

It’s an exciting time to join us as we launch our new five-year strategy and work towards delivering our vision to do whatever it takes to get every person the best support today and spark a revolution in cancer care for the future.
 

About the role

In this rewarding role right at the heart of our Macmillan Support line, you will work in a busy and varied environment, while providing emotional support and key information to people living with cancer and their loved ones at a time of great need.

Due to the nature of some of the calls and webchats, the role can be challenging at times, so resilience is key. However, it’s extremely fulfilling, to be able to support people who are going through such difficult times.

You will work towards performance goals to help us reach everyone who needs our support while ensuring the level of support we provide is of the highest quality.
 

Shift patterns

Our Support Line is available 365 days a year, including bank holidays from 8am to 8pm and is key to our strategic objective of reaching everyone whilst focusing on those who need the most support.

To cover our service and opening hours you will be required to work a shift pattern including evening and week shift on a 3 week rotation. Please review attachment/main Macmillan advert for a sample rota of what you will be expected to work.

Mid-week days off and the shorter day each week may differ from this sample rota, but will be consistent across your rota. Within the shift times is a 1-hour unpaid lunch break.
 

Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.
 

This role requires a quiet and private space to work where calls cannot be overheard, and a stable home broadband connection with a minimum of 50 Mbps download and 10 Mbps upload speed. Higher speeds may be necessary depending on system access and telephony requirements.
 

About you

The successful candidate will demonstrate the following skills and experience:

• Experience of working in a contact centre environment is essential
• Experienced in dealing with multiple customer queries and remaining calm under pressure. 
• Experience of speaking confidently to customers via multiple channels; phone, webchat and email.
• Experience of using a Customer Relationship Management system to record accurately the organisation’s interactions with customers.
• High levels of resilience and experience of dealing with emotional or impactful content.
• Experience of working towards goals/KPIs (for example call performance such as average handling times and wrap times).
   

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
   

Recruitment Process

Application deadline: Friday 7th November at 23:59pm 

First stage assessment dates: Assessments will take place between Monday 17th - Friday 21st November.

(the first stage will consist of a fictitious role play telephone call and written response task to a person affected by cancer which will be an opportunity to demonstrate your customer service and support skills)

Formal interview dates: Interviews taking place between Monday 1st - Tuesday 9th December.
 

Training dates

The first 4 weeks in the role will be dedicated to essential induction training with a provisional start date of Monday 19th January 2026. 
 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan Talent Acqusition team (contact details on main Macmillan advert) for advice and reasonable adjustments. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

This is one of two District Property Secretary roles in North West England Methodist District, who will be the first point of contact on all matters relating to property. Using their knowledge of land and buildings, and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholders will ensure a coherent and holistic approach to property across the District. 

Key Responsibilities 

Provide advice to churches and circuits on property-related matters

Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy

- Support with selling properties

- Collaborate with colleagues on seeking alternative opportunities for mission or income generation

- Provide guidance on potential grant opportunities

Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary

Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation

Support the management of the consents process

- Advise the consent giving body of the District regarding property projects and the feasibility of District grants

- Provide support on the use of the online consents system

- Oversee the submission of annual returns

Provide oversight of quinquennial inspections

- Ensure inspections are undertaken in a timely manner

- Ensure action points are followed up

- Collate copies of returns

To assist in the development and continual review of the District Development Plan for property

Ensure work is in line with the requirements of relevant bodies and legislation

- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)

- Maintain the District relationship with TMCP and action any correspondence as required

Report at District Policy Committee/Synod as required   

NWED covers the geographical areas of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. 

Salary: £38,000 - £42,000

Hours: 35hrs per week, including some evening and weekend working

Location: Home-based, with some travelling required

Responsible to: District Secretary: Administration Compliance

Terms and Conditions

33 days (231hrs) annual leave entitlement per year, including public holidays.

There is a contributory pension scheme to which eligible lay employees will be auto-enrolled. Lay employees who do not meet the auto-enrolment criteria are eligible to join the scheme subject to certain provisions.

Appointment will be subject to a satisfactory Enhanced Disclosure & Barring Service (DBS) disclosure.

Appointment will be subject to satisfactory references.

Appointment will be subject to the satisfactory completion of up to three-month probationary period.

Opportunities for study and for training.

The North West England District is committed to safeguarding, safer recruitment, inclusion and equality, and promoting the welfare of the communities served. As such, the successful candidate will be subject to safer recruitment pre-employment checks and be required to complete relevant training in the course of their probationary period.

The Mental Health Foundation is recruiting for a Head of Research to lead our UK Research team.

Deadline: 5pm on Sunday 30th November
Location: Glasgow OR London
Salary: Starting at £52,166 rising to £58,687, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week)
Contract type: Permanent

This is an exciting new role with the UK’s leading public mental health charity. The Head of Research role is a fantastic opportunity to lead our UK research team to achieve social change. We are looking for research and management expertise, strategic thinking, operational delivery, and the ability to collaborate and communicate with a range of stakeholders including media, academics, policymakers and communities. You will be part of an outstanding leadership team committed to delivering change across the UK. The role will deliver our UK-wide research, reporting to the Director of Research & Lived Experience.

What does the role involve?

• Support the Director of Research & Lived Experience to develop and deliver a 5-year research strategy
• Lead our UK research team to deliver and commission studies and reviews to a high standard at pace
• Present research clearly and persuasively to media, governments, academics, funders and communities

What skills, knowledge and experience are we looking for?

• Excellent research skills, experience and credibility in health or social research
• Strategic thinker who can also effectively manage teams and projects
• Proven communication skills to different audiences

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Sunday 30th November and we are unable to accept late applications. Interviews are planned for week commencing 8th December.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Health Promotion Manager

Based: Battersea Park

Salary: £5,777.43 (FTE: £28,887.15) London Living Wage

Contract: Part Time

Work Arrangement: 8 hours per week, Office, Fixed Term Contract until 31st March 2026.Additional hours may become available once we move into delivery phase.

DBS: Enhanced

Role Overview: 

•  The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 
• Enable are seeking an experienced Smoking Cessation Advisor to play a key role in shaping, developing and implementing an innovative stop-smoking pilot programme in London.
• Reporting to the Health Promotion Manager, this role will involve working closely with health care providers and community stakeholders to develop and design an evidence-based, behaviour change intervention, aimed at reducing smoking prevalence across targeted populations.
• This is an exciting opportunity for a specialist with expertise in tobacco dependence, behaviour change, and public health programme design to lead the development of a smoking cessation pilot. 

Main Duties/Responsibilities:  

• Develop a high-quality smoking cessation pilot programme
• Conduct needs assessments and analyse local smoking prevalence data to inform programme design. 
• Lead on the design, development, and delivery of a high-quality stop-smoking pilot programme, tailored to meet local population needs. 
• Develop training materials and resources for facilitators delivering the programme. 

Specialist Support and Advice 

• Provide guidance and advice on evidence-based smoking cessation strategies, including behaviour change support. 
• Provide high-quality smoking cessation behavioural support and pharmacological advice, in line with evidence-based practice, to individuals wishing to stop smoking or using tobacco products. 
• Advise on compliance with relevant NHS, NICE, and local authority guidelines. 

Stakeholder Engagement and Communications 

• Support stakeholder engagement, community outreach, and communications to promote the pilot and ensure effective collaboration. 

Evaluation and Continuous Improvement 

• Evaluate the effectiveness of the pilot programme through data collection methods such as questionnaires and focus groups with participants. 
• Identify and report areas of success and opportunities for improvement, providing recommendations for future programme development. 

Skills and Experience:  

• Educated to degree level in health, social care, public health, or significant professional experience in smoking cessation. 
• Proven experience working within local authorities, the NHS, or similar public health settings. 
• Completion of the National Centre for Smoking Cessation and Training (NCSCT) certification. 
• Strong knowledge and practical understanding of stop-smoking medications and their appropriate use. 
• In-depth understanding of behaviour change theories & techniques, along with their application in smoking cessation programmes. 
• Demonstrated experience in designing and implementing pilot programmes or other community-based health interventions. 

Role: People Systems and Data Advisor
Department: People and Culture
Hours: 41 hours per week; 1 hour paid lunch; hybrid working available
Contract: 12-month FTC with potential to extend
Salary: £32,297 - £38,182 depending on experience and qualifications

About the role:

Join us in shaping the future of People and Culture at the British Museum, as we procure a new best-in-class HR and Recruitment System (HRIS).

As our HRIS technical lead, you'll play a key role in improving how we manage and use people data, ensuring our systems are accurate, efficient, and aligned with the Museum's evolving needs. You'll be the go-to expert for HRIS support, data analysis, and system enhancements, helping us deliver a high-quality service to our teams.

This is an exciting opportunity to contribute to a forward-thinking transformation programme, working closely with our People Systems and Payroll Manager, and Head of People Transformation.

If you're detail-oriented, tech-savvy, and want to delivery an excellent service to the Museum's employees, we'd love to hear from you!

Key areas of responsibility:

• Be the technical expert for the HRIS providing support and coaching to colleagues and new users, reporting any required fixes, testing and support continuous development of the HRIS.
• Provide project support with the delivery of the HRIS project, including but not limited to the design, procurement and implementation of a modern and future-focussed HRIS.
• Ensure data integrity through the use and creation of validation reports to identify and correct issues, errors and anomalies in relation to post, employee, pay and reporting lines.
• Cleanse, prepare and analyse people related data to support the production of the People Management Reports on a monthly and quarterly basis.

Benefits:

• Be a part of a world-renowned institution, where history, culture, and innovation come together!
• 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
• Generous civil service pension scheme (find out more )
• Complimentary exhibition tickets
• Free entry at paid national museum and gallery exhibitions
• Free and discounted entry to international cultural organisations
• Interest-free travel loans and rental deposit loans
• Employee Assistance Programme for mental health support
• 1 hour paid lunch break
• Subsidised staff canteen
• Discounts on gift shop purchases

Our New People and Culture Department:

The British Museum's HR team is now known as People and Culture, reflecting our renewed commitment to creating a workplace that is inclusive, innovative, and deeply supportive. As part of this dynamic team, you'll help shape the employee experience across the Museum, guided by our values:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These principles drive everything we do, from improving systems and processes to fostering a culture where everyone feels heard and empowered. If you care about making a meaningful impact and being part of a team that's transforming how we work, we'd love to welcome you.

If you have any additional needs that we should be aware of to support you with your application, please provide details

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

The Policy and Public Affairs Officer will be a member of the External Affairs Team. This role is designed to support the development and implementation BABCP’s influencing plan with a view to raising the profile and influence of BABCP amongst policy stakeholders and decision-makers to create positive change in policy. 

Key Duties/Responsibilities:

As a member of the staff team:

• To work collaboratively with other members of the staff team to deliver our External Communications, as relevant
• To contribute towards delivering our organisation strategy
• To contribute towards the values of the Association
• Promoting equity, equality, diversity and inclusion in every aspect of Member Engagement.

As the Policy and Public Affairs Officer:

• Keep up-to-date with current trends and activities by monitoring parliamentary and local government activity relevant to BABCP in England, Northern Ireland, Scotland, Wales and the Republic of Ireland; notifying and briefing colleagues of relevant political developments and opportunities to influence
• Support reactive policy work such as drafting consultation responses, parliamentary debate briefings and summaries, and letters to policy makers; working with the Senior Clinical Advisor and the Head of External Affairs.
• Liaise with the member engagement manager and the membership team on policy work ensuring member feedback is embedded into policy work.
• Support the delivery of parliamentary events to publicise BABCP’s work including identifying and engaging key stakeholders, managing attendance, preparing and distributing event information, and post-event follow-up.
• Support the Head of External Affairs and the Senior Clinical Advisor in the implementation of a public affairs influencing plan.
• Raise awareness and the profile of BABCP by identifying, and developing relationships with key stakeholders.
• Deputise for the Head of External Affairs if required, representing BABCP at external meetings.

Person Specification:

• Proven experience in public affairs and policy, preferably within the healthcare, public, or membership sectors.
• Experience of liaising with a range of stakeholders and implementing stakeholder mapping.
• High level of ICT literacy (Word, Excel, PowerPoint and document management systems).
• Strong understanding of UK and/or Irish health policy and parliamentary and legislative processes.
• Excellent communication skills, and an ability to handle complex situations with tact and diplomacy.
• Outstanding spoken and written communication skills, including the ability to translate complex information into simple accessible briefings at pace.
• Effective relationship builder with excellent interpersonal and stakeholder engagement skills.
• Able to work effectively in fast-paced environments, and prioritising workload.
• Understanding the importance of equity, diversity and inclusion in the context of mental health inequalities.

Please submit your CV and a cover letter no more than 2 sides by the closing date of 12th November 2025, interviews are to be held on 27th November 2025.

Due to the high volume of applications, it may not always be possible to contact unsuccessful candidates. If you have any queries regarding your application, please contact us.

We are an equal opportunities employer and welcome applicants from all communities.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London.

At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London.

Sounds great, what will I be doing?

This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support.

Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Welfare Rights Adviser 

Department - Support hub

Salary £32,445 per annum ( £19,467 pro rata for part time) 

Hours of work 22.5 hours a week over three days.

Base Hybrid working for the foreseeable future with regular attendance to the office at least 2 days week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub

The role

The welfare rights adviser will report to the welfare rights supervisor.

The welfare rights adviser  will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate. 

Experience as a welfare rights adviser, including managing your own casework, is essential when applying for this role.

Principal accountabilities / responsibilities: -

Welfare rights advice and casework

· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.

· To work at least two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity office

· To provide advice and support primarily on welfare benefits and housing matters (that do not require a solicitor).

· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.

· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.

· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.

· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.

· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.

· As part of this role, there may be some advice given to NHS staff.

· There may also be some involvement in new advice projects

· There will also be some triaging new referrals as part of this role

The team

The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life. 

We are here to transform patient experience and staff experience and change lives for the better.

We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.

We are proud to hold the Advice Quality Standard (AQS), recognising us as well-run legal advice service, operating within social welfare law, and committed to social justice. 

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

•  CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday 10 November 2025, 12 noon.

Interview date: Wednesday 19 November  2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Senior Practice Development Adviser

We are looking for a Senior Practice Development Adviser to lead the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early intervention and children’s social care.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Senior Practice Development Adviser

Location: London/hybrid

Hours: Full-time, 35 hours/week

Salary: £53,300 plus generous benefits

Contract: Fixed Term until March 2027

Closing Date: 9th November

The Role

The team support local areas to use evidence to improve their services and outcomes for children and families. The Senior Practice Development Adviser will work with local leaders to support their decision-making on how to increase the availability of services and approaches that have evidence of improving child outcomes.

You will develop and deliver projects which increase the use of evidence in local services for children and families, in relation to the organisational priority areas, and provide senior input on service and practice development relevant to statutory social work and early intervention services. This will include working to encourage greater use of evidence in local service planning and delivery, supporting the generation of new evidence about what works, and liaising with national and local stakeholders to encourage and support evidence use.

About You

We are looking for someone with in depth understanding of UK policy, legislation and practice relating to children’s services, including how this responds to the needs of vulnerable and disadvantaged groups.

You will understand the role of evidence in improving local services and assessing their impact and be skilled in supporting others to engage with data and evidence

You will have experience of:

• Management of children’s social work and/or early intervention services, and an understanding of local multi-agency systems
• Working with local leaders and commissioners on service improvement or practice development in a relevant sector, for example children’s services, public health, or NHS
• Managing large and complex projects to time and budget
• Managing and motivating staff and non-staff teams.

The Organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as Practice Development Advisor, Senior Practice Development Advisor, Social Worker, Social Work, Children’s Worker, Practice supervisor, Early Intervention, Early Intervention Officer, Family Help, Children’s Service, Project Manager, Public Health, NHS.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

There will also be two drop-in sessions to find out more about the role:

• Tuesday 21 October, 3:30 – 4:15
• Wednesday 29 October, 4:00 - 4:45

To register to a drop in session please see our job pack to register. Please note that you will only need to attend one drop in session #INDNFP

About The Role

This is an integral leadership position where you’ll drive the evolution and implementation of our people strategy, champion our Equity, Diversity and Inclusion (EDI) agenda, and serve as a trusted advisor to the CEO and Executive Team. You’ll lead a talented team, enhance our policies and practices, and ensure our people operations are aligned with our mission to support children, schools, and communities across the UK.

You’ll play a key role in shaping a workplace culture that is inclusive, values-driven, and high-performing—ensuring our people feel supported, empowered, and proud to be part of Place2Be.

Key Responsibilities

• Lead and strengthen the People & Culture team, fostering a collaborative and high-impact environment
• Advise and influence senior leadership and the CEO on strategic people matters and organisational culture
• Champion our values across all people policies, processes, and communications
• Drive operational excellence across recruitment, performance, employee relations, and engagement
• Lead the implementation of our EDI strategy and co-chair the EDI Steering Group
• Oversee employee engagement initiatives, including surveys and feedback forums
• Ensure compliance with HR policies, safeguarding, and legal obligations
• Manage the People & Culture budget and contribute to governance and risk management

What We’re Looking For

 
• Proven experience leading a successful People & Culture function in a values-led organisation
• Strategic thinker with a strong track record in policy development and team leadership
• Trusted advisor with the ability to influence senior stakeholders and drive cultural change

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 07/11/2025

1st Interview date: via Teams - W/C 17/11/2025

2nd Interview date: In person - W/C 24/11/2025

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team.

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.