Mental health and wellbeing manager jobs
About the role:
We are looking for Night Support Assistants to join our dedicated Youth Services team, supporting young people aged 16 and over in Greenwich. Working in a supported accommodation setting, you will play a vital role in creating a safe and nurturing environment for at risk young people and young people leaving care, helping them navigate their personal challenges and work towards their goals. Your presence and support at night are crucial to the overall wellbeing and development of the young people we serve.
In this role, you will oversee the overnight operation of our schemes, ensuring that the needs of each young person are met. You will be the first point of contact during the night, responding to incidents, emergencies, and any late-night activities. This responsibility is not only about keeping the service running smoothly but also about making a real difference in the lives of the young people in your care, building important nurturing relationships. Your guidance, compassion, and ability to handle situations calmly will empower them to feel safe and supported at all times.
The impact of this role is far-reaching, as you contribute directly to the success and safety of our service, helping young people overcome their challenges and make positive steps towards independence. Your work will ensure that the service continues to offer a stable, supportive environment where young people can thrive. As a Night Supported Housing Assistant, you will be at the heart of this critical support system, playing a pivotal role in both the day-to-day function of the service and the long-term growth and wellbeing of the residents.
Rota patterns:
Part time role at 21 hours p/w - Friday and Saturday, 10:00pm to 08:30am
Full time role at 42 hours p/w - Monday, Tuesday, Thursday, and Friday, 10:00pm to 08:30am
Full time role at 42 hours p/w - Wednesday, Thursday, Saturday, and Sunday, 10:00pm to 08:30am
About you:
- Proven ability of successfully working with vulnerable young people or young adults at-risk.
- Experience of working in a team delivering a quality customer focussed service.
- The ability to manage complex/challenging behaviours and adapt your approach according to those varying needs.
- Sound I.T and numerical skills.
- A flexible, resilient and thoughtful approach to your work.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th July at midnight
Interview date: Wednesday 29th and Thursday 30th at SHP Head Office in Kings Cross.
Please note, there will be a second stage informal interview in service for suitable candidates.
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales.
Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care—especially in recognising and responding to early signs of mental health issues.
We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes one-to-one support, digital resources and training, and peer support networks.
The Strategic Trauma-Informed Practitioner will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive.
The type of person we’re looking for:
You will need to be able to step into this role quickly, bringing your experience of building and developing trauma informed approaches in complex services.
You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism. You will need to have excellent attention to detail.
What you'll be doing:
This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.
The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. It will work with subject matter experts to develop trauma-informed approaches, toolkits, and resources for everyday service delivery, based on the needs of kinship carers and their families.
Key responsibilities:
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Develop and lead Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example using Dr Karen Treisman’s approach).
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Lead the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
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Develop and deliver capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.
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Work collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
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Represent Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.
Knowledge, abilities, skills and experience:
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A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.
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Experience working with kinship carers or in adoption and fostering sector.
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Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.
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Qualified or accredited practitioner in Non-Violent Resistance (NVR) or demonstrable experience using the approach in practice.
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Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.
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Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A home is the foundation for everything. Join SPEAR’s Housing First team in Tower Hamlets and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.
Location: Tower Hamlets, London
Salary: £33,364 per year
Hours: 37.5 per week, Monday to Friday
As a Housing First Worker, you’ll:
- Build trusting relationships and provide flexible, one-to-one support.
- Work in partnership with the London Borough of Tower Hamlets and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
- Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.
What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.
As part of the social prescribing team, you will work in partnership with community organisations, health and social care and statutory services to provide a social prescribing service to people aged 60 and over, and/or self-identifying as a carer of an older person living in the London Borough of Southwark. The role will be based at our Stones End Day Centre, from partners' sites across the borough, in clients' homes and in other venues that clients' might choose.
We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.
Employee Benefits:
- 26 days annual leave + bank holidays (pro rata for part-time)
- Additional day's leave for Birthday
- Access to Employee Assistance Programme, including access to helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
- Other flexible working options, including working from home (where appropriate)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress. The café is weekdays during the evening and at weekends in the afternoon. We provide initial support meetings both face to face and via the telephone, workign with clients to resolve immediate distress, and explore coping mechanisms. We then coproduce support plans with clients and offer 121’s, counselling, peer support groups and workshops as well as a social place to be.
The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills. A minimum of 3 shifts per week is required.
The service is open 7 days a week:
4.30-10pm Monday – Friday and 12 – 6pm Saturday and Sunday (Barnet)
5-10pm Monday – Friday and 12 – 5pm Saturday and Sunday (Enfield)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth) presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support
The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement
The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress
Please see the attached job descrition which includes all duties and skills required.
This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café
The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the Enfield Mind office at 275 Fore Street, N9 0PD.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager - Bracknell
Location: On site at The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £31,392 (FTE)
Contract: Fixed term until 31st March 2026
Service Manager – Bracknell
Lead with purpose. Change lives. Build brighter futures.
At Kids, we’ve been supporting disabled children, young people and their families for over 50 years. Our services give children a safe place to play, grow and build independence — and give families the vital support they need.
Now we’re looking for a Service Manager to lead our play and short break services in Bracknell. This is your chance to make a real difference every day.
Why this role matters
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You’ll shape services that bring joy, independence and opportunity to children with SEND.
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You’ll give families the support and respite they need.
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You’ll lead a passionate team and help them be their very best.
This isn’t just management — it’s leadership with heart.
What you’ll do
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Lead and inspire staff and volunteers across after-school clubs, weekend and holiday activities.
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Build partnerships with schools, health teams and local authorities.
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Ensure services are safe, inclusive and meet (and exceed!) regulatory standards.
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Use feedback from children, young people and families to shape what we do.
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Drive innovation, growth and funding opportunities.
What you’ll bring
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Experience leading and developing services (children’s services, social care, education or similar).
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Strong people leadership skills — you know how to motivate and nurture a team.
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Knowledge of safeguarding and Ofsted requirements.
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Good organisational and financial management skills.
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Level 5 qualification in Children and Young People / Health and Social Care (or equivalent).
(Bonus: experience working directly with disabled children and young people.)
Most of all, you share our values: inclusion, respect, collaboration and commitment to making a difference.
What we offer
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25–30 days annual leave (plus bank holidays) + option to buy more.
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Flexible hours and family-friendly policies.
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Company sick pay from day one + paid family/carer’s leave.
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Pension contributions (3% from us).
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Maternity and paternity pay.
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Employee Assistance Programme for 24/7 wellbeing support.
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Discounts, rewards and perks site.
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Learning, mentoring and apprenticeships to grow your career.
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Recommend a Friend bonus.
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Bereavement leave and death in service plan.
Ready to apply?
If you’re ready to use your skills and passion to transform lives, we’d love to hear from you. Apply now and help children with SEND live life to the fullest.
Please note that we may close the vacancy early if we receive a high volume of applications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take the lead on developing our newly awarded supported living service based in the Harrow and Wembley area.
Based across two properties, you and your team will be supporting ten adults with moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, continuing Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
How to apply: Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
The client requests no contact from agencies or media sales.
Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.
Philanthropy at Acorns is at an exciting moment of growth. With strong foundations and warm networks already in place, the team is well positioned to elevate high-value fundraising. An upcoming appeal, major opportunities in capital and restricted giving, established relationships with influential philanthropists, and a proven track record with trusts and foundations all support ambitious, relationship-led fundraising.
This role offers a senior position within the fundraising leadership team, a collaborative culture, and the opportunity to shape and expand Acorns’ work with major donors and trusts. You will inherit a capable team, a warm donor base, and strong organisational support to focus externally and drive long-term income growth. This is an excellent opportunity to make a lasting impact on philanthropy at Acorns during a pivotal stage in their development.
As Head of Philanthropy, you will:
- Oversee the pipeline for all philanthropic income streams, ensuring regular prospect research and systematic cultivation
- Co-canvass with the CEO and Director of Income Generation, who are both actively engaged in major donor stewardship
- Oversee the restricted income process, ensuring full cost recovery and compelling propositions
- Play a key role on the Care Committee and as part of the fundraising leadership team
- Lead on governance and processes for philanthropic boards and high-value appeals, including the upcoming appeal
- Represent Acorns externally, building credibility and long-term relationships with senior supporters and funders
- Collaborate with colleagues across fundraising, retail and wider departments to maximise opportunities
We are looking for:
- Strong track record in major donor fundraising from HNWIs, ideally including six-figure gifts
- Trusts and foundations experience, including restricted income and bid processes
- Skills in pipeline management, with strong control of the cultivation cycle and ability to use CRM insight to drive action
- An excellent communicator, with the credibility to engage high-net-worth individuals and senior stakeholders
- A proven people manager, able to support and develop a small team while keeping the role externally focused
- Someone resilient and target-driven, who is able to sustain focus and momentum across long cultivation cycles
- A collaborative, strategic individual who is motivated by the opportunity to unlock transformational support for Acorns’ mission
Working arrangements: Hybrid, with 2 days per week rotating across hospice sites (Worcester, Walsall, Selly Oak) and potential for more based on business need, donor meetings etc.
Employee benefits include:
- 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Suitable applicants will be contacted for a chat about the role and their relevant experience. For formal application, full support will be provided with cover letter guidance and CV improvements.
For your cover note via CharityJob, it would be helpful if you could provide brief notes pertaining to your experience in these specific areas:
- Major donor fundraising from HNWIs, ideally including six-figure gifts secured
- Trusts and foundations, including restricted income and bid processes
- Experience leading philanthropy fundraising teams
Acorns are partnering with QuarterFive for this appointment.
Proudly supporting and developing Youth Work across the North West and beyond.
We partner with young people and organisations to ensure their voices are heard. We nurture youth work practice, create networks, broker partnerships, and open opportunities for collaboration.udly supporting and developing Youth Work across the North West and beyond.
Our youth voice work enables young people to make a difference individually, locally, regionally and nationally. We are passionate about including young people in decision making and ensuring they have influence over matters that affect their lives.
We are looking for a passionate and experienced Youth Voice & Engagement Manager to lead our work with young people across the North West.
This role will develop and deliver our Youth Voice offer, manage the Youth Voice delivery team, and take the lead in driving the youth voice and engagement element of Synergy, a new National Lottery Community Funded programme.
Working closely with partners and services, the successful candidate will grow youth voice activity, strengthen networks, and create meaningful opportunities for young people to influence positive change locally, regionally and nationally.
Benefits:
- Training and development
- Contributory Pension Scheme
- Employee Assistance Programme and wellbeing initiatives
- Free parking at the office
- 25 days Annual Leave plus an additional day off on your birthday (pro rata)
To improve the lives of young people in the North West of England by providing opportunities for them to engage and become active citizens.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a Customer Support Advisor to be the first point of contact for our customers, delivering excellent service across a range of channels. You’ll use your communication skills to resolve queries with care, professionalism and efficiency, while living our values of compassion, empathy and inclusion.
This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission and ensure every customer has a positive experience.
Please refer to the Job Description for full details of the role.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.
Application notes
In your cover letter, please can you let us know:
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max. 500 words per question
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
In your cover letter, please can you let us know:
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max 500 words per answer.
Our vision is to create a nation where everyone's mental health matters.
The client requests no contact from agencies or media sales.
Senior Policy Research Manager
Permanent
Salary: £45,000 - £47,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 5pm, 5th October 2025
First Interviews: w/c 13th October 2025
Second Interviews: 21st and 22nd October 2025
It’s an exciting time to join World Cancer Research Fund International’s policy team as we develop the next phase of our policy tools and resources. WCRF International leads and unites a global network of cancer prevention charities based in Europe and the Americas, providing the science, policy, and strategic direction that guides their work to prevent cancer worldwide.
We are recruiting a Senior Policy Research Manager to lead WCRF’s flagship policy tools, including NOURISHING, MOVING and the Blueprint for Cancer Prevention. You will translate the latest science into actionable policy recommendations, deliver high-quality research projects, and represent WCRF externally to maximise our national and international impact.
We are looking for a candidate with strong policy research expertise, experience in evidence-based advocacy, and the ability to turn complex science into clear policy solutions. You will bring an innovative approach, including exploring new methods such as AI, and be skilled at working across teams and with external stakeholders.
You will have a proven track record in managing policy tools or research projects, building collaborations and engaging senior decision-makers. Strong communication, leadership and stakeholder skills are essential to support WCRF’s strategy and enhance the influence of the Policy & Public Affairs team.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access.
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00. Some flexibility maybe required depending on the needs of the service.
About the role
As Deputy Service Manager, you’ll support the Service Manager to ensure high quality service delivery. You’ll be a key contact for staff, helping them feel supported, skilled and confident in their roles. This service supports residents who have experienced long term street homelessness with challenges such as mental health issues, substance use and alcohol dependency. You’ll help create a positive, supportive environment where both staff and residents can thrive and residents can work towards recovery and greater independence.
You will be working within a 24 hour service which provides person centred support to our residents. Some key responsibilities include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Financial Management, including petty cash and budget management.
- Contract management and Internal auditing, admin, and general other duties as required.
- Striving to ensure excellence and quality in our service delivery.
About you
We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants. You enjoy working as part of a team, communicating well and building strong relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.
- Provide high quality support and line management to staff.
- Support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Oversee and undertake regular audits of service delivery.
- Provide emergency on call service and ensure staffing levels are adequate.
- Support residents and participants to build independence by offering advice, guidance and a positive environment.
- Be an active team member by joining support sessions, workshops, and local events as needed.
- Financial Management - budgets, cost control and general financial management.
- Deliver a service working in partnership with other voluntary and statutory agencies.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Leadership | Team Management | Line Management | Service Delivery | Risk Management | Operational Support | Staff Supervision | Person Centred Care | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Recovery | Independence | Housing Management | Property Maintenance | Financial Management | Budget Oversight | Contract Compliance | Quality Assurance | Policy Implementation | 24 Hour Service | Crisis Response | Communication | Staff Training | Performance Monitoring | Resident Support |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Young Lives Consortium are recruiting a Business Operations Manager
Location: Based at Lightwaves Leisure Centre, Wakefield WF1 3LJ
Hours: 30 hours per week, Monday to Friday, core hours of the day are open to negotiation.
Contract: Permanent
Salary: Pay Band D £30,976 - £34,055 pa Commencing pro-rata salary will be £25,116 to £27,612 pa.
Application deadline: 20th October 2025
Are you eager to participate in supporting Voluntary, Community Sector organisations in Wakefield District promoting positive outcomes for children, young people, and families in Wakefield District?
Young Lives Consortium seeks a Business Operations Manager to spearhead the back-office functions and provide essential support to the Chief Executive Officer. As a key member of the Management Team, you will play a crucial role in enhancing business processes, maximising efficiency to support Young Lives Consortium’s development.
In this rewarding position, you will be tasked with managing the business’s day-to-day operations, overseeing financial management, and ensuring operational excellence across all support functions.
If you are a results-orientated professional with a passion for making a difference and possess strong organisational, communication, team, and leadership skills, this role could be a perfect fit for you.
With a focus on fostering a positive work environment and promoting growth and development the Young Lives Consortium provides an exciting opportunity for individuals committed to promoting Voluntary Community Sector organisations supporting children, young people, and families
To improve the advancement in life of Children, Young People and families in need, by promoting the effectiveness and efficiency of VCSE organisations
The client requests no contact from agencies or media sales.
We are a dynamic charity which supports adults with Learning Disabilities, Autism and Mental Health. We operate two Learning Centres, Charity Shop and Café in Northampton, and we aspire for further growth within the West Northants area.
We place our service users at the centre of what we do and pride ourselves on their having a fulfilled happy time. Our ethos, our motive is their achievement.
We are recruiting a Head of Care Services to join our senior team and to play their part in the ongoing development of our activities, ensuring that we maintain high quality standards and a person-centred approach. The ideal applicant will have experience in ensuring the care and wellbeing of individuals, ideally with learning disabilities, autism and mental health, including the preparation of the range of paperwork and audits covering all aspects of care in a Day Centre setting,
The postholder will have knowledge of managing staff and supporting them to achieve positive outcomes, experience of interacting with Social Services and Health professionals, knowledge of Safeguarding procedures and managing the minimising of risk, strong I.T and communication skills and ability to contribute as part of a team and on their own initiative.
KEY RESPONSIBILITIES:
Section A: Service User Wellbeing
· Ensure that we are in receipt of all appropriate current information on service users to fulfil our duty of care and support. This includes by way of examples, information on general health, allergies, medication, behavioural issues, and general interests.
· Ensure we have in place all Individual Risk Assessments as required to fully inform staff members of the needs of each service users and equip them with the knowledge to respond accordingly.
Section B: Parent / Carer and Professional Liaison
· Maintain either in person or through the Centre Care Managers, regular communication with all parents / carers and ensure we create a team approach to jointly working on the wellbeing of the service user.
· Respond to all incoming communication in a timely manner which ensures we build our reputation as a valued provider and support.
Section C: New Referrals
· Provide the focal point on the recruitment of new service users, identifying opportunities from brokerage and other sources, such as Specialist Schools, and ensure that each potential attendee and their parents / carers are supported through the process of visit, taster days, making choices and arranging the financial package.
· Ensure we are able to meet the selection and reporting requirements of each stakeholder seeking to place an individual and that they likewise can comply with our own service delivery requirements. This will be enacted in liaison with the CEO and Head of Business Services.
Please see attachments for further responsibilities
A full clean U.K. driving licence and qualification in Health and Social Care are welcomed.
We value our staff team and are accredited by the Living Wage Foundation in paying all our staff on or above the Real Living Wage.
Please note we require a CV and a completed application form.
References and a full enhanced DBS check will be required.
Closing date for applications: Tuesday 7th October 2025
Interviews: Week commencing Monday 13th October 2025,
If you would like an informal conversation about the role, please contact Spectrum Northants CEO using the e-mail or phone number previously mentioned.