Mental health information jobs

Role purpose
The Client Support Worker (Crisis Navigator) will work with clients to provide non-judgemental, person-centred support. The work undertaken will be led by the different needs of each client, but will include: liaising with statutory services and advocating for clients’ needs to be met, for example with housing teams, social care, mental health services, etc.; support with form filling; support with grants, welfare benefits and income maximisation; emergency applications; supporting with emotional needs and psychoeducation.

The successful candidate will manage a caseload of individuals, taking referrals from their legal colleagues. This will involve a combination of immediate intervention (for example, access to a medication prescription upon release from custody), and longer-term work, planned in partnership with clients. Preventative work will be actively encouraged, supporting clients to address needs before crisis point wherever possible – both through direct work and through referrals and signposting.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
 

Key Responsibilities

• Triage, onboard and support a caseload of individuals autonomously
• Maintain an up to date understanding of what needs clients might have (e.g. with welfare benefits, support from statutory services, housing)
• Liaise with core agencies (social services, mental health teams, GPs, VCSE organisations)  
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting relevant agencies on the individuals’ behalf
• Complete emergency applications and grant applications
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
• Provide updates and feedback to the relevant lawyers / legal teams
• Engage in multi-disciplinary meetings, both internally and externally
• Use our database to record details of all client referrals and contacts to ensure client information is kept up to date
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
• Record the results of outcome assessments and satisfaction surveys
• Undertake additional duties that may reasonably be required to fulfil the objectives of the post
   

Person Specification

Knowledge and Experience

• Substantial experience of working with people experiencing challenging situations with a non-judgemental, person-centred approach
• At least one year experience working in a crisis setting or with people experiencing crises (for example, inpatient mental health settings, homelessness relief services, drug and alcohol services, working with people going through the asylum process)
• Knowledge of statutory entitlements and experience advocating for clients
• Knowledge and understanding of mental health needs and neurodiversity
• Experience of managing complex cases and autonomously managing a caseload
• Experience of multi-agency and/or multi-disciplinary working, especially alongside safeguarding processes
• Experience of maintaining client records, in line with monitoring and evaluation requirements, both for funders and developing best practice

Skills and Abilities

• Ability to support people to express their needs and priorities
• High quality of professionalism in supporting people with complex needs
• Ability to communicate with various types of audiences in support of clients – for example, engaging with statutory professionals, solicitors
• Attention to power dynamics of professional working with people in vulnerable positions, and commitment to challenging structural inequalities
• Ability to work flexibly, in line with changing demands of client-facing work
• Ability to plan and prioritise workload
• Commitment to best practice, and maintaining high standard of professional conduct, in line with safeguarding, data protection and lone working standards

ABS is a charity that has been providing support to the architectural community for over 170 years. We help people in times of need, and alongside our welfare partners, we provide a range of support including financial aid, mental health and wellbeing support, legal and housing advice and employment support.

As Welfare Caseworker, you will use your strong communication skills and casework experience to provide high quality, holistic, needs-led advice, support and direct advocacy to ABS beneficiaries. You will be self-motivated; managing your own caseload and making decisions about the type of support offered in line with the ABS Welfare Policy. You will be supported by a small and committed team, all working towards a common goal.

Whilst there will be training provided, we are keen to hear from people with a background in benefits advice, welfare rights or social care/advocacy.

If you are looking to join an organisation making a tangible difference to people facing challenges, this could be the ideal opportunity. This is an exciting time to be joining ABS as we develop our support to ensure we can help more people and meet the needs of the architectural community in the most effective way possible.

As a full-time Welfare Caseworker, you’ll be largely home-based, with at least one day per week spent with the team in the office in Central London.

If you are interested in this role, please contact ABS for the Job Pack.

IT & Data Support Officer

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Job Title: IT and Data Support Officer

Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible

Salary: £28,560

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department

About the role

We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.

You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.

About you

We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:

• Skills in data input, extraction, and reporting
• Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
• Familiarity in externally used systems by Ministry of Justice is highly desirable
• Ability to translate and present technical knowledge and information to non-technical teams
• Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
• Working knowledge of business intelligence/reporting and database
• Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
• Ability to problem solve, use own initiative, and work in a proactive manner
• Ability to manage own time and determine priorities with competing tasks and meet deadlines
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Wandsworth & Richmond and Domestic Abuse Service

We are looking for a compassionate and resilient Complex Needs Support Worker to provide 1:1 support to service users facing multiple challenges, including substance misuse, exiting sex work, domestic abuse, and co-existing issues such as low-level mental health needs. You will explore and address service users' needs, make referrals to relevant services, and ensure safeguarding concerns are managed in collaboration with social services, safeguarding leads, and mental health teams. The role also involves contributing to multi-agency meetings, maintaining accurate case notes, completing assessments, and reviewing safety plans. In addition, you will oversee housing maintenance by ensuring repairs are completed and health and safety guidelines are followed. This role is based on working Saturdays and Sundays 8am -2pm each week. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a motivated individual with experience in safeguarding and supporting people with complex needs, who works well in a team and can multi-task effectively. The ideal candidate will have knowledge of domestic abuse, substance misuse, sex work, and mental health, and be confident in problem solving while empowering and encouraging survivors. This role is also suited to someone eager to develop their skills and training.

Please note: This post is open to female applicants only under the Equality Act 2010, Schedule 9, Part 1, due to the nature of the role supporting women.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.

You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.

This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will have proven experience of working with people living with mental ill health and complex needs, with the ability to deliver high-quality support in community and outreach settings. You will be skilled at enabling service users to achieve their goals and aspirations, using person-centred support planning, key working, and recovery-focused approaches. With excellent knowledge of the signs, symptoms, and treatments of mental illness, you will be confident in assessing when someone's mental health is deteriorating and taking appropriate action to ensure their safety and wellbeing.

In addition, you will demonstrate a sound understanding of health and safety requirements when working in the community, as well as welfare benefits entitlements relevant to the client group. You will actively promote equality, diversity, dignity, and choice in your work, respecting the rights of every service user. Importantly, you will bring strong safeguarding knowledge and the ability to respond effectively to any concerns, ensuring a safe and supportive service environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Morgan Law are delighted to be supporting The Royal Parks with the recruitment of their new Head of IT on a fixed term contract for 12 months.

Salary £80,000 to £85,000 plus an 8.5% allowance in lieu of overtime/on-call requirements (non-pensionable)

The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Interim Head of IT to join us on a fixed term basis, full-time for 12 months.

The Role
As our Head of IT, reporting into the Director of Corporate Services, you will:

• Lead on our digital strategy, defining a programme of work in support of digitalisation. Secure investment and cooperation for activity and define a coherent and workable roadmap to make necessary progress.
• You will be the strategic subject expert / professional in Information Technology and formulate the organisation's strategy with regards to effective utilisation of ICT.
• You will do this alongside being highly involved in day-to-day IT activities, such as infrastructure administration, monitoring, and modernisation. As such, when required, you will act as a final point of escalation for all internal IT issues.
• Build Knowledge: Develop and deliver engaging information governance training to staff across all levels.

Additionally, you will:

• Mentor, inspire and educate the colleagues at all levels regarding the role digitalisation can play in enabling and supporting strong business performance
• Have hands-on experience implementing networking (LAN/WAN/Wireless), virtualisation and cloud technologies, and will possess current industry certifications in these areas.
• You will have a solid background in cybersecurity, and demonstratable skills in the domains of security operations, data loss and fraud prevention, security architecture, identity and access management.

About You
To be considered as our Head of IT, you will need:

• Azure Solutions Architect Expert.
• CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Personnel) certifications, as Cisco network devices are used throughout The Royal Parks.
• Extensive experience of developing strong working relationships with a range of external partners to deliver best value from investment

The Benefits

• Salary of £80,000 to £85,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity please get in touch with Daniel Richards [email protected] who is managing this vacancy.

The Press Officer will be a member of the External Affairs Team. This role is designed to support the development and implementation BABCP’s external affairs plan with a view to raising the profile and influence of BABCP amongst the general public and promoting the benefits of CBT.

Key Duties/Responsibilities:

As a member of the staff team:

• To work collaboratively with other members of the staff team to deliver our Member and External. Communications, as relevant.
• To contribute towards delivering our organisation strategy.
• To contribute towards the values of the Association.
• Promoting equity, equality, diversity and inclusion in every aspect of Member Engagement.

As the Press Officer:

• Work effectively and flexibly as part of the External Affairs team, elevating BABCP’s profile through media. coverage in ambitious and creative ways.
• Monitor media trends and generate a daily news summary to staff.
• Proactively identifying any potential reputational risks.
• Work with the Head of External Affairs to provide monthly reports on media coverage and analysis.
• Secure new stories, opinion pieces, features, reviews and other coverage in a wide variety of publications, broadcast and digital media both trade and national.
• Provide staff cover in the Out of Hours (OOH) rota.
• Work with the Head of External Affairs and the Policy and Public Affairs Officer to devise advocacy campaigns and evaluate them.
• Work with the Head of External Affairs to develop and implement impactful media strategies.
• Be the first point of contact for media requests, working with the Head of External Affairs.
• Work with the Head of External affairs and Communication Officers to generate content for our social media channels.
• Support the events, Accreditation and membership teams ensuring appropriate coverage of our annual events, Accreditation and registration courses and other events as needed.

Person Specification:

• Proven experience in media, press or communications preferably within the healthcare, public, or membership sectors.
• Experience of developing and maintaining effective working relationships with journalists, internal and external contacts influencing change.
• High level of ICT literacy (Word, Excel, PowerPoint and document management systems).
• Strong understanding of UK and/or Irish trade and national media landscape, particularly health and mental health.
• Outstanding spoken and written communication skills, including the ability to translate complex information into simple accessible information at pace.
• Creative thinking with the ability to develop relevant content independently.
• Able to work effectively and collaboratively in fast-paced environments, and prioritising workload.
• Good attention to detail, drafting accurate copy ready for sign off.
• Understanding the importance of equity, diversity and inclusion in the context of mental health inequalities.
• Commitment to demonstrate the values of BABCP.
• Willingness to work flexibility to provide for the needs of the Association and the External Affairs Department.

Please submit your CV and a cover letter of no more than 2 sides by the deadline of 12th November 2025, interviews are to be held in the last week of November.

Due to the high volume of applications, it may not always be possible to contact unsuccessful candidates. If you have any queries regarding your application, please contact us.

We are an equal opportunities employer and welcome applicants from all communities.

Would you like to make a difference?

Then take a look at this Advice Worker job – employed by Manchester Mind and placed in the innovative Recovery in Community Team, a collaboration between Manchester Mind and Gaddum. Together we are supporting people as they move from hospital back into their community. Ensuring people have stable income, housing and less problematic debt is essential to this journey. This is the role – working within a team which is collaborative, supportive and strengths-based to deliver holistic and person-centred support.

Manchester Mind is the employer of the Recovery in Community Service Housing and Welfare Rights Advisor so you will gain support and expertise from our existing Advice service whilst sitting within the experienced and multi-disciplinary Recovery in Community Team.

Position:  Recovery in Community Service Housing and Welfare Rights Adviser

Salary: £27,565 - £29,253

Hours: 35 hours per week until 31st March 2026 (with extension possible dependent on funding)

The skills and knowledge that are important to us are:

· Ability to create a sense of belonging through the development of kind relationships that lead to people feeling accepted and heard.

· Experience of delivering social welfare law – particularly around benefits and housing.

· Ability to collaborate and share skills and knowledge.

You can download all application documents from our website.

The deadline for these posts will be 12 noon on Tuesday 28th October 2025.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

In this rewarding role, you’ll work one-to-one with people experiencing mild to moderate mental health challenges. Through face-to-face, phone, or online sessions, you’ll help patients explore their wellbeing needs, set meaningful goals, and develop practical emotional coping skills. Over the course of up to six sessions, you’ll empower individuals to build resilience and manage their own mental health and wellbeing more confidently.

You’ll also guide people towards the right next steps - whether that’s connecting them with community services, referring them to specialist support, or helping them find ongoing wellbeing opportunities.

As part of the Waterside PCN, you’ll be working within a collaborative, multidisciplinary team that includes GPs, mental health practitioners, and Solent Mind wellbeing assessors and peer support workers. Together, we provide compassionate, joined-up care for our local communities across Hythe, Marchwood and Blackfield.

As a Wellbeing Assessor, you will undertake assessments of patients to understand their individual needs and identify the most appropriate support for them, working collaboratively with other partners in the Primary Care Mental Health Service and associated organisations.

• Hours: 18.5 hours per week (over 3 days, must be a Tuesday)
• Location: Waterside PCN (Hythe, Marchwood, Blackfield)

About you 

You will have experience of working with vulnerable people who have diverse need. You will have experience of working in a mental health setting.

You will need good communication, IT and teamwork skills.

Tell us in your supporting statement how you meet each of the person specifications in the job description. We are especially interested in hearing about your experience of working with people with diverse needs in a mental health or similar setting.

 About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme
• 1 day off for your birthday (celebration day) and 2 wellbeing days per year (pro rata for part-time employees)
• Free private GP online or phone appointments
• Staff discounts

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Monday 10 November 2025.

Interview date: Thursday 20 November 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life

HOME-START HILLINGDON (HSH)

Co-ordinator (Full-time)

We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.

Purpose of the Role

Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support.  Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation

Key Responsibilities. As a HSH Co-ordinator you will:

• Carry out initial home-visits and support families to set and monitor goals
• Match volunteers with families according to need and capacity
• Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
• Supervise an appropriate caseload of volunteers and enable them to support families
• Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
• Contribute to the delivery of the Volunteer Preparation Courses
• Contribute to recruiting, selecting and preparing suitable volunteers
• Support the evaluation of the impact of HSH’s volunteering programme and family support
• Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups

 You will need to be a car owner/driver

Closing Date:  Monday 17th November at 9am  Interview Date: Monday 1st December

(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)

It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.

 Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employability Service in Haringey.

Sounds great, what will I be doing?

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hillside protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You bring extensive experience managing a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain meaningful employment. You combine traditional job search strategies with proactive employer engagement, ensuring that each client receives tailored, effective support aligned with their goals and abilities.

Your ability to collaborate seamlessly with clinical teams, employers, and external agencies reflects your commitment to a multi-disciplinary, integrated approach that connects employment with mental health recovery. You build and maintain productive relationships across sectors, ensuring that clients benefit from joined-up, holistic support.

You possess strong job sourcing and networking skills, identifying suitable employment opportunities through local employers, community contacts, and Pan-London networks. By developing and sustaining trusted partnerships with employers, you not only match clients to current vacancies but also create pathways for future opportunities.

Highly organised and detail-oriented, you manage documentation and performance tracking efficiently, ensuring that all KPIs, job outcomes, and retention targets are met. You maintain full compliance with NHS and Hillside protocols, demonstrating reliability and accountability in all administrative and reporting processes.

You take a client-centred approach, providing consistent support before, during, and after job placements. You guide clients through the onboarding process, help them navigate the impact of work on benefits, and offer ongoing support to ensure job sustainment and wellbeing.

Motivated, flexible, and dedicated to continuous learning, you manage your time effectively across community and clinical environments, maintaining clear professional boundaries and participating actively in training and external IPS supervision. Your approach is proactive, compassionate, and driven by a strong belief in the transformative power of employment as part of mental health recovery.

When will I be working?

You will be Monday to Friday 09:00 to 17:00

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About Trade

Trade Sexual Health (Trade for short) is a small health and wellbeing charity based in Leicester. We currently have eight staff and more than 40 volunteers.

Trade began as a grassroots gay community response to HIV in Leicester in the late 1980s. Throughout the 1990s, Trade worked creatively to spread information about sexual health and HIV prevention to gay, bisexual, and other men who have sex with men in the city (GBMSM).

Trade has been a registered charity since 2000. Over the last 25 years, our core work has focused on improving the sexual health of gay and bisexual men across Leicester, Leicestershire, and Rutland. We have always taken a holistic approach to understanding and addressing the range of issues that might impact gay and bisexual men’s ability to look after their sexual health. As a result, we started a counselling service – Approach Counselling – to support community members in improving their mental wellbeing.

We now draw on this experience to tackle wider health inequalities related to sexual health and HIV, and to provide peer support for anyone living with HIV in the areas where we work. For a small charity, Trade has always ‘punched above its weight’ and we have a national profile for the innovative sexual health work we do.

We currently hold contracts to deliver sexual health promotion and HIV prevention outreach in Leicester, Leicestershire, and Rutland to LGBTQ+ people, asylum seekers, and a range of racialised communities that experience significant inequalities in relation to their sexual health.

We have a history of providing peer support to people living with HIV, and this is now becoming a growing strand of our work. This post is central to the delivery of HIV Peer Support in Leicester, Leicestershire, and Rutland (and builds on our experience of delivering similar services in Northamptonshire).

Role Purpose

The primary purpose of this role is to deliver first-line peer support to people living with HIV, of all genders and backgrounds, in Leicestershire. The postholder will be based at the Trade offices in central Leicester and will work closely with clinical staff at the Jarvis Clinic at Leicester Royal Infirmary. They will ensure that people who have been recently diagnosed, are struggling with their diagnosis, or are re-engaging with HIV care feel supported and have the information they need to live well and thrive with HIV.

Key Responsibilities

• Work as part of a multi-disciplinary team (MDT), bringing personal knowledge and experience to the role.
• Collaborate with a small group of volunteer peer mentors to support people living with HIV.
• Assist in recruiting new volunteers and ensure patients needing ongoing peer mentoring are matched with suitable mentors.
• Support individuals in developing self-management strategies, addressing stigma, reducing social isolation, and improving wellbeing.
• Develop a catalogue of services, groups, and support options for signposting.
• Encourage engagement with HIV treatment and care, improving ART adherence and promoting viral suppression.

Job Activities

• Triage new patients to identify specific support needs.
• Coordinate appointments between mentors and mentees.
• Refer or signpost individuals to specialist services (e.g. mental health, housing, benefits, immigration).
• Support the British HIV Association Standards of Care and National Standards in HIV Peer Support.
• Contribute to innovative approaches to peer support delivery.
• Maintain accurate, confidential, and secure records.
• Assist in compiling quarterly monitoring reports for Leicester Public Health.
• Represent Trade professionally at forums and meetings.
• Develop and maintain professional relationships with partners.

Accountability

• Reports to the Chief Executive Officer.
• Receives peer staff supervision for project-specific needs.
• Accountable to the Trade Board of Trustees.

General Competencies and Conditions

• Competent in using software for word processing, data management (e.g. Excel), and social media.
• Able to work across various venues in Leicester and Leicestershire.
• Full driving licence preferred but not essential.
• Capable of independent decision-making and appropriate signposting.
• Maintains professional boundaries and handles client distress sensitively.

Working Conditions

• Primarily based at Trade offices, with regular visits to the HIV clinic.
• Expected to attend team meetings, training days, and key events (e.g. World AIDS Day, National HIV Testing Week).
• Shares domestic tasks with staff and volunteers.
• Undertakes other duties as reasonably required by the Board of Trustees.

Disclosure and Barring Service (DBS)

Enhanced DBS disclosure will be requested upon appointment.

Person Specification

Genuine Occupational Requirement:
The postholder must be living with HIV (as defined by the Equality Act 2010).

Experience

• Lived experience of HIV and understanding of its impact – Essential
• Experience supporting vulnerable or marginalised communities – Desirable
• Experience working collaboratively with NHS services, charities, or support organisations – Essential

Skills

• Effective communication with diverse individuals and organisations – Essential
• Ability to work independently and use initiative – Essential
• Mentorship skills to support and motivate others – Desirable
• Strong organisational and time management skills – Essential
• Ability to deliver and develop a peer mentoring scheme – Essential

Knowledge and Understanding

• Knowledge of HIV and the support needs of people living with HIV – Essential
• Understanding of peer support benefits for long-term health conditions – Essential
• Familiarity with safeguarding policies and practices – Desirable
• Awareness of the benefits and challenges of volunteering – Essential

Personal Attributes

• Commitment to personal development – Essential
• Alignment with Trade’s mission, vision, and values – Essential
• Commitment to equality, diversity, and inclusion – Essential
• Supportive of team and volunteer development – Essential

We will shortlist for interview week commencing 3rd November, all candidates will recieve a response at this time.

We plan to hold interviews the week commencing 10th November

Gaddum provides therapeutic support within the CYP Bereavement Therapy Service and the Complex Care Therapy Service across Greater Manchester. Our CYP Bereavement Therapy Service is delivered across Manchester and Salford. Our Complex Care Service is delivered across Salford, Rochdale and Stockport. Our Kentown Support Service will be delivered across Greater Manchester.

Role Purpose:

Working as part of the Gaddum CYP Bereavement Therapy and Complex Care Team, your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s therapy services. You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures.

You will demonstrate appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise is key to the success of this role.

Main Duties and Responsibilities:

· Processing referrals: adding them to our database as well as our waitlist spreadsheet, sending out therapy agreement emails to gain consent from families, communicating with referrers/other professionals where needed

· Screening referrals: for any unsuitable or high-risk cases, identifying those 16+ to help us build list for trainees

· Completing follow ups where needed - such as awaiting carer response to agreement/consent email, or we are waiting to hear back about something

· Responding to queries from professionals or service users

· Monitoring email boxes and supporting to monitor waitlist

· Completing IA’s with families who are due to start therapy

· Assisting with therapy bookings where needed (may be contacting schools or community venues on behalf of therapists)

· Liaising with professionals and assisting with onward referrals

· Keeping records up to date

· Communicating cancellations/scheduling changes to therapists or clients or both

· Support therapists with collecting feedback from parents/carers

· Attend team meetings, assisting with minutes where possible, helping to share information with the team

· Support with onboarding of new staff/volunteers/trainees, including support for CRM training and access

· Signposting for other services

· Communicate referral decisions to clients and healthcare professionals in line with procedures.

· SilverCloud supporter

· Assisting with data gathering for reporting if needed

· MHSDS submissions

All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS check.

Forensic Psychologist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Practitioner Psychologist with Forensic Background

Job Title: Forensic Psychologist

Location: Elephant and Castle based within a residential setting, with regular travel to other services as required and our central office. Some work from home may be possible (to be discussed at interview). Please note that unfortunately, this service does not have step free access.

Salary: £60,000 (8b equivalent)

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00

About the Role

A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.

Our IAP's support people who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community. 

Key Responsibilities include:

• Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
• Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
• Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
• Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
• Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
• Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
• Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.

About You

We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:

• Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
• Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
• Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
• Experience working in a psychologically informed environment and providing informed consultation to others
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.