Mental health jobs

Young People Support Worker
We are seeking a dedicated and compassionate individual to support young people in Sutton to build brighter, more independent futures.

Position: Young People Support Worker
Location: Sutton
Salary: £16,581.79 actual salary
Hours: 22.5 hours per week on a rota including early, late and weekend shifts
Contract: Permanent, Part Time
Closing Date: Tuesday 21st October 2025

About the Role

As a Young People Support Worker, you’ll play a key role in supporting young people who are experiencing or at risk of homelessness. You’ll help residents build confidence, develop life skills and prepare for independent living, while maintaining a safe and supportive environment.

Key responsibilities:

· Provide keywork support and create tailored support plans with each young person

· Carry out regular reviews and risk assessments to ensure goals are being met

· Build positive relationships with young people while maintaining professional boundaries

· Support residents to access education, training, employment and volunteering opportunities

· Liaise with statutory and voluntary agencies to coordinate effective support

· Manage housing responsibilities including rent collection and service charges

· Maintain accurate records, reports and health and safety logs

· Promote participation and encourage young people to have a voice in how services are delivered

· Contribute to a safe, respectful and inclusive environment

About You

We’re looking for someone who’s passionate about empowering young people to achieve independence. You’ll bring:

· Experience working with young people experiencing homelessness or complex needs

· Knowledge of safeguarding, health and safety and equality best practice

· Excellent communication and problem-solving skills

· Confidence working with partner agencies and local services

· A proactive and organised approach with strong IT skills

· Commitment to reflective practice and continuous improvement

About Depaul UK

Depaul UK is a leading charity supporting people at risk of homelessness across the country. We provide accommodation, support and opportunities that help young people rebuild their lives and move towards independence. Guided by Vincentian values, we believe in the potential of every person we support.

Other roles you may have experience of could include: Support Worker, Housing Support Worker, Youth Support Worker, Key Worker, Homelessness Support Worker, Tenancy Sustainment Officer. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Registered Care Manager
Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Bethany House!

Bethany House is a modern, purpose-built 26-bed home just outside Preston, Lancashire, where older people receive compassionate, person-centred care. We’re now looking for a dedicated and proactive Registered Care Manager to lead our caring and committed team.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. 

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 
Salary: £47,000 to £50,000 per annum 
5 Weeks' paid holiday per year as well as bank and public holidays
Training & development
Ongoing support from management
Perkbox – including an Employee assistance programme
Care Friends referral 
Long-standing service rewards
Birthday rewards
Life assurance scheme
Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Bethany House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Events and Community Fundraiser

Salary: £30,000 - £35,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

Permanent

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and Wednesday or Thursday.

Closing date: 5pm, Monday 13th October 2025

First round interviews: w/c 20th October 2025

Second round interviews: Tuesday 28th October 2025

World Cancer Research Fund are the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity. While society continues to search for a cure, our prevention and survival work is helping people to live longer, happier and healthier lives – free from the devastating effects of cancer.

The role

We are seeking an experienced Events and Community Fundraiser who will deliver our programme of running and challenge events and develop our community fundraising programme. This is a hands-on role and you will be responsible for maximising participation in events and community fundraising activity, whilst providing excellent stewardship to our supporters.

You will be joining us at a really exciting time with our London Marathon team doubling in size and investment in our events marketing activity. You will have the opportunity to grow the community fundraising programmes, developing new and existing products and work with the Senior Fundraising Manager to feed into the development of our wider programme and income growth. This is a great opportunity for someone looking to make their mark in their role and within the sector.

About you

Ideally you will have experience of working in the charity sector or be able to demonstrate transferable skills. You will have a passion for fundraising and be an excellent and confident relationship manager with experience of two or more of the following: organising or supporting running or challenge events, marketing and/or promotion, building relationships and event administration. 

You should be able to organise yourself, prioritise varied workloads, plan effectively and work to tight deadlines, as well as possessing excellent communication and stewarding skills. You’ll have a working knowledge of social media and marketing tools such as TikTok, Facebook, Instagram, LinkedIn and Mailchimp. We are looking for an enthusiastic individual, who is comfortable representing the values and aims of the charity proactively in community spaces. 

We’d love you to be a great team player, demonstrating a willingness to support others and build strong working relationships with external and internal contacts.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. 

You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we regret that we are only able to contact and provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Salary: £ 20,250 per annum

Hours: 25 hours per week ( Monday to Friday, specific hours to be agreed)

Location: Sanderstead, South Croydon

Contract: Permanent

We have an exciting opportunity to join our team in one of our Children’s Homes based in South London.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

About the Role

The Cook & Domestic Assistant will be responsible for a range of domestic duties within the home in order to maintain the house to a high standard of cleanliness, and providing healthy, varied and well-presented meals which is representative of the service user group. To provide training in basic cooking skills to our children, providing them with opportunities to help out in the kitchen when appropriate. Encouraging them to build up their confidence and experience in basic cooking skills

Main aspects of the Role will be:

• Timely preparation of meals, including preparing an after school snack and evening meal for all residents in the home.
• To make adequate use of leftovers and basic foods, while also providing food for special dietary needs as well as providing meals which reflect different cultural and ethnic backgrounds. Ensuring a nutritional balanced diet is provided.
• To help and encourage children to participate and learn about healthy eating and the presentation and preparation of meals.
• To complete opening and closing checks in the kitchen and keep the Food Safety Management book up to date on a daily basis.
• To clean designated areas of the home using appropriate equipment and products to ensure they are clean and hygienic.
• To report any defects or breakages to the Home Manager or other designated staff, and contact relevant contractors as directed by the Home Manager.
• To ensure the COSSH file is fully updates and copies of data on all cleaning products used in the home are on file.
• Budget Control and Stocktaking.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

Applicants should have:

• Experience in a catering, cookery and domestic environment.
• A valid Food Hygiene and Food Handling Certificate.
• Knowledge of basic food hygiene and kitchen safety and willingness to attend training as required.
• Ability to prepare and cook a culturally diverse range of healthy meals.
• Good understanding of hygiene control and basic health and safety practices.
• Be familiar with operating standard cleaning and laundry appliances.
• Good literacy and numeracy skills.
• Be sensitive to the issues that lead to young people being in care.
• Be sensitive to matters relating to discrimination and demonstrate understanding of equality and diversity practice.
• Be flexible, reliable and conscientious.

In return we offer:

• Competitive salary.
• A friendly working environment, a fun, open and honest culture. 
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata. 
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy. 
• Contributory pension scheme, enhanced maternity and company sick scheme. 
• BUPA employee assistance programme, offering counselling, financial advice and legal support. 
• Interest-free season ticket loan, cycle to work scheme. 
• Discount shopping scheme at hundreds of retailers across the UK. 
• Discretionary funded training programs. 
• Employee awards based on performance and length of service. 
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website. CV’s will not be accepted.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

For more information or assistance during the application process, please contact us.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.

Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?

Ready to be part of a growing team at a community youth organisation based in Westminster?

We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.

There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.

Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.

We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then we hope you will consider joining our organisation.

Purpose of the role:

• To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old.
• To support the running of Girls Group aged 11 – 25 years, including accompanying minibus runs.
• To provide additional support to programme leads where your contribution can make the most meaningful difference. Our programmes are: Independence, Social and Emotional Wellbeing, Employment Support, Creating Communities and Opportunities (cultural experiences), Changemakers (social action), Health and Getting Active (health and fitness) and Greener Futures (environment).
• To support the delivery of our holiday programmes and residentials, providing overnight disturbance cover where you will be responsible for our female members.

Required skills, knowledge and qualifications

• A minimum of 1 years experience in the youth work sector.
• A minimum in Level 2 Youth Work or working towards a qualification.
• A highly motivated, passionate and creative youth worker.
• Strong empathy and a person centred approach.
• Excellent written and communication skills.
• A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
• An informed understanding of inclusive practice, with an enthusiasm to learn more and share your knowledge.
• Confident use of Microsoft packages.
• A good understanding of safeguarding and confidentiality.
• Able to work as part of a team and to use own initiative.
• Willing to work regular evening youth clubs, stay on overnight on residentials and work the (very) occassional weekend.

Desirable

• Experience of supporting learning disabled and autistic young people.
• Knowledge of Makaton or other communication aids.
• To have a driving licence
• Ability to drive a minibus (including a D1 licence and MIDAS qualification).
• First aid and/or mental health first aid training.

Essential Safer Recruitment Criteria

1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.

2. The candidate must be able to provide at least two relevant references prior to taking up the post.

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.

*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).  

Please note that interviews will take place on Tuesday 21st or Thursday 23rd October.

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.

£34,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.

The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.

Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.

The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Support the Service Manager in driving operational activities within your service area, ensuring clear, relevant, and challenging objectives and ongoing performance tracking.
Successfully lead and motivate your team, championing and maintaining a positive local culture within the service.
Build supportive, trusting relationships with young people and create a welcoming and positive atmosphere.
Prioritise the prompt filling of voids and the reduction of arrears and bad debts.
Continuously work to improve staff competence, ensuring proactive ownership of staffing matters, swift resolution of conflicts, and effective management of issues.
Facilitate transparent and effective communication flows between management and frontline teams.
Lead on casework management, ensuring that risk assessments and support plans are regularly updated and dynamic.

About you:

Enjoys social interaction and engaging with others; actively participates in local activities to promote customer involvement and inclusion.
Able to lead and motivate staff transparently and consistently.
Exhibits warmth, friendliness, and an open approach.
Prefers working collaboratively within a team.
Calm and resilient under pressure; does not allow emotions to negatively impact judgement.
Practical, logical, and naturally well-organised.
Thrives in environments characterised by change, diversity, and dynamic challenges.

What you'll bring:

Essential:

Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:

Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.

For our full job description please visit our website
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

LGBT Independent Domestic Violence Advocate (IDVA) Birmingham & West Midlands.

Full-time 37 hours per week.

Birmingham LGBT is seeking to recruit a full-time LGBT IDVA covering Birmingham and the West Midlands to ensure that LGBT victims/survivors of domestic violence have access to an IDVA who will offer support, signposting, advocacy, risk management and safety planning.

We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people; people with a Romany or Irish Traveller background, and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences

The successful applicant will join a motivated and enthusiastic team based at the Birmingham LGBT Centre in central Birmingham.

Salary: £27,506 per year, plus up to 5% matched pension contributions.

Hours: Full-time, 37 hours per week, with some evening and Saturday work;

Annual Leave entitlement: 25 days.

Two-year, fixed-term contract, may be extended subject to funding.

Birmingham LGBT is an equal opportunities employer.

Closing date for applications is 5pm on Tuesday 28th October 2025.

Applications should be sent by email 

Applications will be reviewed anonymously and candidates selected for interview will be invited shortly after the closing date.

Download an application pack from our website. 

For more details or an informal chat about this vacancy, please phone us and ask for your contact details to be passed on to Steph Keeble, Director.
 

Main Duties

 ·Provide independent advocacy and support to LGBT survivors of domestic violence.

·Work with survivors from the point of crisis and offer intensive support to help ensure short-term and long-term safety.

·Maintain multi-agency links and partnerships through protocols and procedures that prioritise the safety of survivors of domestic violence.

·Empower service users by providing them with emotional and practical support, thus enabling them to access their rights, empowering them to make decisions and increasing their life options.

·Inform survivors of full range of civil, criminal and practical options that might increase their safety.

Casework Management

·To advise and support LGBT survivors of domestic violence.

·To undertake advocacy casework, working with survivors following an initial assessment of their needs, working within a structured key-working relationship.

·To provide one-to-one-emotional, practical, legal and advocacy support to survivors through the development of an individual support plan, including risk assessments, safety planning and assistance in accessing other relevant services such as the police, counselling, housing, and legal services.

·To support LGBT survivors of domestic violence who are going through the criminal justice system.

·To develop and maintain good working relationships and links with other agencies, referring service users to appropriate specialist agencies where necessary as part of a support plan and in consultation with them.

·To ensure that any issues in relation to child or adult protection concerns are responded to in line with Birmingham LGBT’s policies and are brought to the immediate attention of the line manager.

·To deliver training on LGBT domestic violence.

·To work within Birmingham LGBT’s policies and procedures.

Monitoring, Evaluation and Information Management

·To participate in the collection and maintenance of information on relevant referral agencies and local services.

·To ensure high quality and effective statistical monitoring is undertaken at all times in accordance with Birmingham LGBT’s procedures.

·To produce monitoring reports as requested by the Office of the West Midlands Police and Crime Commissioner.

·To maintain accurate, confidential service-user records of contact details and interventions, ensuring that personal information is up-to-date and that it is kept secure and confidential at all times in compliance with the Data Protection Act 1998 and Birmingham LGBT’s procedures.

·To ensure that feedback from service users and agencies is actively sought to inform the continuous improvement and development of the service.

Professional Development and Training

·To keep up-to-date with developments in legislation, policy and local and national government initiatives that address domestic violence.

·To attend and prepare for regular meetings with the line manager and to participate in individual appraisals in accordance with Birmingham LGBT’s policies and procedures.

·To attend internal or external training events, meetings or forums, as requested by the line manager and in line with the post-holder’s professional development plan.

·To attend regular team meetings.

·To carry out other duties as may from time to time be reasonably required by the line manager.

·To support colleagues with general duties at the Birmingham LGBT Centre.

Role

Are you a values-led leader with a passion for person-centred social care?

The Action Group is a forward-thinking, rights-based social care organisation who care deeply about the lives of the people we support, their carers, and our staff.

Our mission is simple yet profound: to support people to live full, meaningful lives - on their own terms. As we enter an exciting new chapter, we’re seeking a visionary Chief Executive to lead us with integrity, courage, and compassion.

What You’ll Do

As Chief Executive, you will:

• Lead with purpose, ensuring our values are embedded in every decision
• Champion person-centred approaches and co-production across all services
• Drive strategic growth, financial sustainability, and operational excellence
• Build trusted relationships with stakeholders, funders, regulators, and communities
• Represent the organisation as a bold advocate for progressive social care
• This is a rare opportunity to shape the future of care in Scotland—where your leadership will directly impact lives and communities.

Who You Are

We’re looking for someone who:

• Has senior leadership experience in social care, health, or the third sector
• Is emotionally intelligent, inclusive, and deeply committed to human rights
• Brings strategic insight, financial acumen, and governance expertise
• Communicates with clarity, authenticity, and warmth
• Leads with humility, resilience, and a collaborative spirit

What We Offer

• A values-led culture that prioritises people, relationships, and impact
• A supportive, engaged Board and passionate, talented team
• Contributory pension scheme (employer contribution 5%)
• 29 days annual leave (increases with length of service)
• Paid mileage
• Enhanced maternity, paternity, adoption and sick leave
• Access to discounts and mental health support
• Flexible working arrangements and a commitment to wellbeing
• The chance to lead an organisation making a real difference every day

Application notes

Closing Date: 10am on Monday 20th October

To apply or to see our candidate recruitment pack, visit our website. 

We value lived experience, passion, and alignment with our values more than formal qualifications or traditional career paths. So even if you don’t meet every requirement listed, we would welcome your application - you might just be the right person for this role.

If you need any adjustments during the recruitment process, such as alternative formats for application materials or access to assistive technology, just let us know and we’ll do our best to support you.

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?

ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.

As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based Cumbria. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services.

To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Salary: £16,050 per year

Hours: 20 hours per week

Days: Monday - Friday (hours to be agreed)

Location: Sanderstead, South Croydon

Bring your administration skills into one of our homes and you will be a key factor in helping us to deliver high quality care for young people at risk in the community. We need experienced and enthusiastic part-time administrators to join our team of professional staff and share in building brighter futures for young people.

About the Role

• Answer telephone calls in a professional manner, take accurate messages and return calls at the Home Manager’s request.
• Undertake typing/word processing, including confidential reports for Local Authorities, assessments, review records, letters, memos, etc.
• Carry out routine filing and set up and manage filing systems as appropriate, including archiving records in line with procedures.
• Assist the Home Manager in keeping and updating the petty cash records and other financial accounts for the home and assist with the system of invoicing.
• Minute internal and external meetings to a high standard.
• Maintain staff records including appraisals, sickness reports, annual leave and TOIL records.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

 Applicants should have:

• Experience as administrator, ideally within residential homes.
• An organised approach and the ability to prioritise workloads to meet deadlines.
• Ability to use IT including Word, Excel, Access and Power point.
• Good communication skills, oral and written and ability to use IT including Word, Excel, Access and PowerPoint.
• Have high personal and professional standards

In return we offer:

• Competitive salary.
• A friendly working environment, a fun, open and honest culture
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata. 
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme. 
• UK Life Assurance (Death in service) to the value of 3 times your annual salary. 
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support. 
• Cycle to work scheme. 
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK. 
• Discretionary Funded Training Programs. 
• Employee Awards based on performance and length of service. 
• Fantastic opportunities to develop your career within our range of services.

St Christopher’s Approach

At St Christopher’s Fellowship, Social Pedagogy is our core philosophy of care, drawing together theories and concepts from related disciplines such as sociology, psychology, education, philosophy, medical sciences and social work. Our use of social pedagogy centres on attachment theory and building positive relationships with young people to bring out their inner “diamond”.

We make sure our actions reflect our values. Working in this way allows us to build trust and empower people to do their best, whatever their role.

At St Christopher’s having the right people and investing in their development is crucial. Our Training Team, alongside the Home Managers, ensure that each member of staff has a detailed development plan that matches the work they do and equips them to be knowledgeable, creative, calm, supportive and confident in whatever situation comes their way.

Recruitment Process

 At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website. CV’s will not be accepted.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

For more information or assistance during the application process, please contact us.

At Fear Free, we take pride in delivering exceptional services across the Southwest region, and we are excited to announce that we are launching a new team delivering sexual violence therapeutic support across Wiltshire and Swindon. Part of a diverse team of professionals supporting adult and child victims of sexual violence, you will play an integral role in providing one-to-one and group support for adult survivors. 

The Independent Sexual Violence Advisor (ISVA) will work within a multi-agency system to provide a proactive, person-centred independent service for adult and children who are victims of sexual violence, empowering choice through informed decision making. Key elements of the role include: 

• Risk assessing and helping to keep service users safe (safety planning). 

• Working with primary and secondary schools within Wiltshire to provide support and guidance on how to support children affected by sexual violence or abuse 

• Providing informal education in assemblies and schools around consent and healthy relationships around Wiltshire

• Provision of 1-1  psychoeducational support sessions, with a focus on safety and stabilisation. 

• Enabling victims to access statutory and other services. 

This ISVA role requires the building of effective relationships with other agencies especially educational settings within Wiltshire that may support victims of sexual violence, developing referral pathways and creating outward facing information resources and campaigns to raise awareness and build confidence in reporting sexual violence. 

The ISVA will be required to work to the Quality Standards for services supporting victims/survivors of sexual violence. 

This fixed term role for 12 months will be based in our Trowbridge office, with expectation of paid travel across the area. Fear Free supports staff to work flexibly and we operate hybrid working (working both remotely and in the offices). 

Key Responsibilities 

• To provide a person centred, client focused, independent service, distinct from the role of a crisis worker or counsellor, primarily for the benefit of the victims of sexual abuse. 

• To work with family members and supporters of victims to provide information and support where appropriate and required. 

• To work within educational settings like primary and secondary schools in Wiltshire to ensure there is support for DSLs who support students who have been victims of sexual abuse. 

• To deliver educational sessions in school assemblies and classes around consent and healthy relationships. 

• To be point of contact for schools in Wiltshire for advice and guidance. 

• To work with victims who have chosen to report their abuse and those who have not and provide a victim led service to all service users, empowering choice through informed decision making. 

• To complete a support needs analysis, including risk assessments, in relation to support and counselling services and create an individualised safety plan for each client. 

• To provide specialist psychoeducational support, focusing on safety and stabilisation, to support victims to manage their experience of trauma. 

• To provide practical and emotional support to meet the needs of each individual service user to enable them to move forwards towards recovery. 

• To refer on to other support if required, including internally to our other therapeutic based supports. 

• To provide sensitive and non–judgmental support, enabling the service user to regain control and self-esteem. 

• Encourage/assist clients to develop their own support network. 

• To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report, mental health and sexual health and onward referrals.

• To promote the service to external agencies where applicable.

• To produce clear record keeping/documentation, in a timely manner according to Fear Free’ policies and procedures. 

• To assess, offer and gain consent from the client for any onward referrals. 

• To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with relevant safeguarding teams and attend MARAC, MASH and Children’s’ Services meetings if appropriate.

• Ensuring that the service user’s views, opinions, wishes and needs are understood, respected and listened to and held at the forefront of support, whilst fully complying with all safeguarding requirements. 

• Safeguard the health & welfare of service users and their families. 

• Enable service users to participate in the design, delivery and evaluation of services. 

• Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved. 

• Ensure support provided is accessible to clients in terms of location and times.

• To manage a case load – balancing new referrals, existing cases and closing cases. 

• To offer specialist advice to other professionals and agencies where required. 

• Live and work the FearLess values: kind, open, receptive, robust, pragmatic and expert. 

General 

• Live and embody the FearFree values.

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure. 

• Attend and contribute to team meetings. 

• Update written and computerised records with accurate and clear information. 

• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness. 

• Undertake agreed training and keep updated on changes in legislation, policy and best practice. 

• The post holder will deal with highly confidential information relating to vulnerable people.

• Ensure security of data, especially sensitive personal data, in line with the information security policy

• Work within Fear Free Policies and Procedures at all times.

• Employees have responsibilities in respect of health and safety.  In particular they will: 

• Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures; 

• Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work; 

• Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work; 

• Report all health and safety concerns to line managers; 

• Assist with the completion of the risk assessment programme. 

• Any other duties that may be reasonably required. 

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Use your culture and people leadership expertise to support the dynamism and excellence of a fast-growing and highly respected youth charity. 

We are seeking an exceptional culture and people leader who brings experience of supporting organisational growth and excellence.

One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.

In the last five years, we have trebled our income to £40m, and more than doubled our staff numbers to 750. This is a new role that we have created to provide leadership to a strategically critical function and to develop our staff and culture so that we maximise our social impact across our 160 sites.

You will be responsible for developing a culture and people strategy in line with our organisational plan, elevating the culture and people function to be as proactive and value adding as possible, and ensuring a thriving, inclusive, and values-driven workplace.

If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.  

For more information please see the job pack attached. Closing date 23rd October. 

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.

This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.

The ideal candidate

To be considered for this role, you should be able to:

• Provide outreach and in-reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.

• Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.

• Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.

• Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.

• Promote harm reduction and recovery-focused approaches, ensuring that people are empowered in their choices.

• Maintain accurate records and contribute to monitoring and evaluation of the Reset service.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 10 October 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.