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Closing today at 23:30
BCUSU, Multiple Locations (Hybrid)
£28,318 - £30,768 per year
Posted 2 weeks ago Apply Now
Acorns (North Tyneside), North Shields (On-site)
£23,690 - £25,235 per year (pro-rata for part time hours)
Posted 1 week ago Apply Now
Causeway Irish Housing Association, Multiple Locations (On-site)
£30,050 per year
Posted 2 weeks ago Apply Now
Closing tomorrow
The Roundhouse, NW1, London (Hybrid)
£46,350
Lead on trusts and statutory funding for The Roundhouse, a dynamic youth-focused charity and iconic music & arts venue.
Posted 1 week ago Apply Now
Closing in 5 days
Samaritans, Ewell, Surrey (Hybrid)
£32,000 - £34,000 per year
Posted 1 week ago
Closing in 2 days
Hestia, City of London (On-site)
£29,027 per year
Posted 1 week ago
Closing in 4 days
Providence Row, E1, London (On-site)
£32,000 - £37,000 per year
Posted 1 week ago Apply Now
Beacon: for Rare Diseases, Cambridge (Hybrid)
£25,000 to £26,500 per annum - Candidates with extensive and directly relevant experience may be offered a higher salary up to £28,000.
Posted 2 weeks ago
St Giles Trust, Brixton (On-site)
£30,000 (PRO RATA 21 hours pw, with potential for higher offer for exceptional candidates) + excellent benefits
Posted 1 day ago
Closing in 4 days
The Baobab Centre for Young Survivors in Exile, London (On-site)
£42,000 - £46,000 per year pro rata
We are looking for an adult psychotherapist/counsellor- min. 3 years working with young adults inc. those with an asylum/refugee background.
Posted 1 week ago Apply Now
Page 15 of 27
Birmingham, West Midlands (Hybrid)
£28,318 - £30,768 per year
Full-time
Permanent
Job description

BCUSU is seeking a proactive and empathetic Student Advisor to play a key role in supporting and advocating for students throughout their academic journey. This position is ideal for someone who is passionate about student welfare and can provide high-quality, specialist advice across a range of complex issues.

As a Student Advisor, you will deliver personalised one-to-one support to students, particularly in areas such as academic appeals, complaints, disciplinary procedures, fitness to practise concerns, and housing issues. You will also support students during formal university processes, including attending meetings and hearings as their advocate or support person.

You will act as a central point of contact for students navigating university policies, procedures, and services—including mental health support, academic assistance, and financial aid. Building trusting relationships with students is at the heart of this role, helping them feel heard, respected, and empowered.

Key Responsibilities

  • Provide accurate and up-to-date advice on complex academic and housing issues.
  • Advocate on behalf of students where necessary, ensuring their voices are represented and their rights protected.
  • Conduct detailed casework, including interviewing students, identifying issues, and offering appropriate solutions and support.
  • Interpret and communicate complex policies, procedures, and regulations clearly and empathetically.
  • Manage your own caseload, prioritising effectively based on urgency and student needs.
  • Maintain a strong knowledge of legislation, university policies, and best practices relevant to student support and advice.

About You

We're looking for someone with:

  • Excellent communication and interpersonal skills, with the ability to build trust and offer reassurance in sensitive situations.
  • Experience working with people from all backgrounds.
  • Strong organisational and problem-solving skills, with the ability to manage multiple priorities and deadlines.
  • Advanced knowledge in key advisory areas (appeals, complaints, disciplinaries, housing, etc.) and current legislation and policy.
  • Experience in casework, advocacy, or a student support setting.

Benefits

  • Agile/Flexible Working
  • Generous Holidays with Long Service increments
  •  Occupational Sick pay*
  • Pension Scheme*
  • Additional day’s holiday for Wedding day and Graduation day
  • Maternity, Paternity, Adoption pay and leave (statutory entitlement)
  • Volunteering – take one day volunteering and BCUSU will match it with another day for you to volunteer
  • Paid Compassionate Leave *
  • Health Cash Plan
  • BCU Library membership
  • Staff socials – subsidised events usually Summer and/or Christmas 

*Terms of eligibility apply

Application resources
Posted by
BCUSU View profile Organisation type Registered Charity Company size 21 - 50
Refreshed on: 18 August 2025
Closing date: 03 September 2025 at 23:30
Job ref: Student Advisor - August 25
Tags: Education, Employment

The client requests no contact from agencies or media sales.