Mental health uk jobs

Clinical Support Administrator

Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.

Contract Type: Permanent, full-time.

Hours of work: 37.5 per week (with occasional weekends).

About the job role

We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.

The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.

The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.

About you

You will need:

• Effective communication and interpersonal skills
• Substantial experience in a telephone-based call centre environment
• The ability to remain calm whilst working in a pressurised environment
• The ability to deal sensitively and empathetically with people in distress
• The ability to work constructively as part of a team
• The ability to pay close attention to detail, accurate recording and data entry skills

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more! 

Closing date: 21 December 2025.

Interview date: 5 January 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Are you looking for a rewarding job with flexibility to work around your commitments, whilst making positive changes in young people’s lives?

You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are looking for Bank Supported Housing Support Workers to join our Brighton and Hove services. Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25. The services have up to 20 bedspaces, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building

Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles. 

In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

Please note this is a rolling advert; applications will be reviewed regularly, and suitable applicants will be invited to attend interviews on a rolling basis.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.

Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience. 

As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.

If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £30,025 per annum if based in London. £27,375 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Friday 16th January 2026

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

The Mentoring Coordinator will contribute to upReach's mission, by helping to manage the day to day running of our professional mentoring programmes (Professional Mentoring and Ask an Expert). Professional Mentoring sees students on the upReach programme matched with a professional for a six month period, while Ask an Expert allows students to directly contact professionals for one-off conversations.

GRADUATE SCHEME SUMMARY

The Mentoring Coordinator role is part of upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:

• Work directly on the upReach mentoring programmes, supporting young people and professionals to form successful mentoring relationships (4 days per week), while also;

• Gaining exposure to various aspects of charity management through 6-month rotations (1 day per week).

• Receiving training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations). 

The FCLP is designed either for high-calibre graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector. 

CORE RESPONSIBILITIES

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

The Mentoring Coordinator will be responsible for ensuring that upReach’s mentoring programmes (Professional Mentoring/Ask an Expert) operate smoothly and effectively, and will report to the Volunteering Programme Manager. You will work alongside the Programmes and Partnerships teams to ensure that matches are successful, and that both mentors and mentees have a positive experience of mentoring at upReach.

1) Supporting the smooth running of mentoring programmes:

• Deliver day to day operational tasks, including making mentor and mentee matches and responding to professional/student queries received via the Mentoring inbox and the mentoring platform;

• Act as the primary point of contact for mentors/professional volunteers and students using the upReach mentoring platforms, and take action to resolve any issues raised;

• Proactively monitor the success of all mentoring relationships/interactions using mentoring platform data, identifying any concerns and taking action to resolve them;

• Develop and deliver training sessions and resources with the support of the Volunteering Programme Manager to ensure that mentors, professionals and mentees have a high-quality experience.

2) Supporting Partnerships and Programmes teams:

• Work with the Programmes team to encourage Associates to register for and participate in the mentoring programmes;

• Work in collaboration with the Programmes and Partnerships teams to help ensure that all mentoring outputs are delivered effectively and on time, and support them with reporting back to partners;

• Act as the point of contact for employer partners whose primary activity is mentoring, and provide updates on impact measurement for these partners.

3) Rotations in different areas of charity management  

• As part of the FCLP programme, work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management;

• You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management;

• Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.

4) Leadership training and development

• Participate in training every six weeks on different soft skills within Leadership through an external training provider during your initial 18 months on the programme. This training will take place through a mixture of online and face to face sessions. Training sessions will include:

  • Communication

  • Understanding different working styles

  • Conflict Management

  • Emotional Intelligence

SKILLS AND EXPERIENCE

The ideal candidate for Mentoring Coordinator should display these skills: 

• Strong communication skills, both written and verbal;

• Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines;

• Good problem-solving skills;

• Self-motivation and an ability to work in a small team as well as independently;

• Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation. 

To be successful, it is anticipated that you would have experience in:

• Communicating with a variety of stakeholders, through written and verbal communication;

• Managing and prioritising a varied workload.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Friday 16th January at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Are you passionate about supporting families and carers of people living with dementia? Do you have the expertise to deliver compassionate, specialist care while empowering those who care for loved ones?

Join our team as an Admiral Nurse (East Surrey and West Kent), in partnership with Dementia UK, and make a real impact on those affected by dementia.

You will be joining an established team of Admiral Nurses covering East Surrey and West Kent.

This role involves regular travel within the regions, so we are ideally looking for someone based in or near the area. You will work with clients or from the office 3 days per week, with 2 days available to work from home. There may also be occasions when you will need to attend training and meetings at our hubs across the UK.

As an Admiral Nurse, your role will be pivotal in providing expert nursing support to carers, helping them navigate the complexities of dementia care. You will offer emotional and psychological interventions to alleviate the challenges of caregiving, especially at the early stages of diagnosis or pre-diagnosis, and continue supporting carers through the various stages of dementia, focusing on transitions, loss, and shifting relationships.
In this role, you will manage a caseload of clients, conducting home visits to assess their needs and wellbeing, and develop individual intervention plans. You will empower carers by helping them build the skills and confidence needed to support someone with dementia, especially as behaviours change over time. Your work will ensure they can provide better care while also protecting their own mental and emotional health.
Beyond direct care, you will contribute to the continuous development of the service, assisting with the evaluation and improvement of dementia care practices. You will offer clinical guidance to colleagues and external agencies, providing training and educational resources to enhance the quality of care across the board.

This is an incredible opportunity to work in a specialist, highly rewarding role where your skills and expertise will have a profound impact on families living with dementia.

If you are an experienced nurse with a passion for supporting carers and improving the quality of life for those affected by dementia, we would love to hear from you.
What we are looking for:

You will be a qualified RMN or RGN with an accredited dementia qualification, with at least 2 years of post-qualification experience in dementia care. We are looking for someone who has worked in a community setting, providing person-centered care and advocacy for those living with dementia.

What We Offer:
In return, we offer a competitive salary, an employee assistance programme, and ongoing professional development opportunities. Your growth will be supported by Dementia UK’s comprehensive practice development framework, and we are committed to providing a supportive environment where you can enhance your skills and make a meaningful impact.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

If you would have any queries, please get in touch with Jo Dawson at [email protected]

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health Social Care service in Westminster.

£29,058.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

As an Enhanced Support Worker you will support vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

The working pattern involves a set five-week rolling rota covering early, late, and weekend shifts. Shift times: Early: 8am-4pm. Late: 2:30pm-10:30pm. The service operates 24 hours 7 days a week.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? 
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.

What does this role do?
As Digital Product Manager, you'll:

• lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
• collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
• manage, coach and develop a Digital Product Officer,
• ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.

Interviews for this role are provisionally scheduled for week commencing 12th January 2026.

Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About the Job 

Sophie Hayes Foundation (SHF) is a small but mighty charity, empowering women survivors of modern slavery and exploitation. It is an important time at SHF. Our new strategy ‘Sustainable Freedom from Modern Slavery’ launched in 2024 and this role is essential for the delivery of the strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have access to the support and opportunities they need to achieve their aspirations, independence and a positive future. With soaring numbers of referral to the NRM and thousands more victims living in fear of a hostile environment, this has never been more important than now. 

At the heart of Sophie Hayes Foundation’s work will be the support to and empowerment of survivors of modern slavery and human trafficking and this role is critical to survivors’ journeys to sustainable freedom. We are increasingly aware of the precarity faced by survivors, especially during transitions moving on from support and at points of decision making from the NRM or Home Office. 

Alongside a small, friendly and dedicated team, you will build pathways of support for a range of participants who are supported by SHF through connecting them to other community organisations. Your role will include assisting them to access safe accommodation, community support, mental health support and access to finances. 

You will champion the voices of survivors through the work of the organisation, working with colleagues in CREW, our survivor network, to provide continued support to survivors’ long term.

About the Role

• Conducting initial welcome calls to participants to assess their needs and desired pathway into SHF
• Host Monthly 121 Check-ins with participants who don’t have support workers and during those sessions signpost to long-term support to widen their community support. Writing support letters when needed
• Actively engage with local, regional, and national partners and anti-slavery networks to build and maintain partnerships for survivor referral pathways to other organisations
• Work alongside the CREW Co-ordinator to run events which foster connection within our CREW network, such as a monthly coffee morning
• Support in the facilitation of in-person sessions whether CREW or part of the Programme delivery. 
• Support in the facilitation of Programmes and CREW events 
• Ensure highest levels of Safeguarding, compiling safety plans for participants and carrying out risk assessments where necessary. 
• Accurate data input to and management of internal monitoring and finance systems, working closely with the Head of Programmes to analyse trends and contribute to reporting. 
• Contribute to centring survivor perspectives in the work of Sophie Hayes Foundation by sharing and channelling learning from programme delivery to colleagues.
• Other duties which may arise under the implementation of the new strategy, as directed by the Head of Employability Programme. 

About You 

This role would suit someone who is passionate about supporting others and empowering them to take the next steps in their journey. 

You may have prior experience as a teacher, caseworker or charity coordinator. 

We are looking for a team member who is organised, efficient, reliable, empathetic and ready to get stuck in helping across our range of survivor services. 

We welcome applications from individuals with a range of skills and experience drawn from their professional and personal lives, including those who may have lived experience of modern slavery, human trafficking and exploitation.

We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Immigration Manager role is a key part of that. Leading our biggest team, you will manage the delivery of our immigration advice projects and work with our Senior Legal Aid Advisor to oversee our legal aid contract. 

Main Role:

• Manage and motivate the Immigration Team and supervise the client work.
• Manage and conduct a caseload of immigration advice and casework.
• Ensure that LRMN complies with all regulatory bodies including SRA, IAA, Legal Aid Agency and ICO
• To be responsible for the professional development of the Immigration team 

Please see the job pack attached for additional information.

Are you passionate about supporting victims of domestic abuse and making a real difference in their lives? Join our hardworking and dedicated team as an Independent Domestic Violence Advisor (IDVA).

As an IDVA you will provide support to standard and medium risk victims of domestic abuse helping them to increase their safety and make informed choices for their future.

Key Responsibilities
• Conduct risk assessment and complete individualised safety and support plans with clients
• Provide support tailored to the needs of your clients either by telephone or face to face
• Advocate for clients with external agencies such as legal services, housing and the courts
• Co facilitate wellbeing and domestic abuse awareness groups

You will need to be a compassionate and resilient professional with:
• A minimum of an A level, NVQ3 or equivalent, a degree or SafeLives / IDVA qualification
• Comprehensive knowledge of domestic abuse, it's impact and relevant legislation
• Excellent communication, advocacy and problem solving skills
• Experience of working with victims of domestic abuse
• Ability to work independently as well as part of a team
• Commitment to safeguarding and promoting the welfare of vulnerable individuals
• Able to travel across Bedfordshire

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made (For thisparticular role we will require a police vetting check)

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities

About the opportunity
Working closely with the Corporate Partnerships Manager and wider Philanthropy Department, the Corporate Partnerships Coordinator will identify and cultivate fruitful partnerships with a range of small, medium and large businesses.
They will help maximise the potential of corporate and other organisations for funding, volunteer recruitment, and other philanthropic opportunities, to enable growth and sustainability for Action Tutoring. This will be achieved by securing and nurturing small to medium sized organisations to provide financial support for programmes. Additionally, the Corporate Partnerships Coordinator will engage with business to generate volunteers from across the country to deliver both online and face to face tutoring.

Deadline: Sunday, 4th January 2026
Interviews: The first interview round is scheduled online for 14th and 15th January 2026. A second in‑person round may follow, with the location based on the applicant’s address.
Start date: Ideally February 2026

Place of work: This is a flexible/hybrid role, and while you can be based anywhere in England, a willingness to travel to our London office is essential. The office address is 8-10 Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Full-time fixed-term contract of 12 months. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Identify and persuade small to medium sized businesses to fund specific schools in Action Tutoring regions as part of a pilot of a ‘local champions’ scheme.
• Drive new applications from potential corporate volunteer tutors, ensuring a strong supply of high quality applications to meet growth targets in each region, for both face to face and online delivery.
• Generate regular reports and communicate updates to volunteer partners to demonstrate the value and impact of their volunteers and financial support.
• Support programme staff to develop local partnerships, through businesses and public sector links.
• Maintain accurate records of recruitment channels and relationships; use data to analyse the effectiveness of different recruitment channels, using this information to inform future work.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:
The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent relationship building and networking skills with the ability to communicate with and manage a range of different stakeholders.
• Ability to manage a varied workload and work on your own initiative.
• Highly organised, able to multitask and prioritise, and complete activities to a high standard; excellent time management skills.
• Enjoy using data and creativity to suggest improvements and inform your approach to work and partnerships.
• Able to demonstrate resilience when challenges arise.
• Strong verbal and written communication skills and interpersonal skills, able to effectively adapt communication depending on the audience.
• Confident public speaker; able to present well, both in-person and online, to a range of audiences, able to be persistent and persuasive when required.
• Is able to collaborate effectively with team members and external stakeholders.
• Open to new ideas and learning. You will be willing to adapt and grow with the development of the organisation and the Philanthropy team.
• Have high computer literacy; familiar with Microsoft Word, Excel, and PowerPoint (desirable).
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 

• Experience in managing or building partnerships/relationships with corporations (or other institutions/sectors e.g. Civil Service, universities or schools)
• Experience in corporate (or other) fundraising.
• Experience in a sales-based role.
• Experience in using databases.
• Evidence of an interest in education and/or the third sector.

36 hours per week / £36,530 per annum pro rata / permanent / working two days onsite and three days from home, working pattern to be discussed at interview

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Brighton & Hove Wellbeing service is delivered by Sussex Partnership NHS Foundation Trust in partnership with YMCA DownsLink Group. We offer a variety of support including counselling and psychological therapies to children and young people within Brighton and Hove.

We are looking for a compassionate and experienced Wellbeing Children & Young People's (CYP) Lead to support and shape our therapeutic services for young people in Brighton and Hove.

Overview of key areas of responsibility:

Leadership

• Provide line management support and supervision to wellbeing workers (e.g. counsellors, practitioners, therapists, link workers and trainees).
• Work alongside a team of leads to support the running, development and management of the service.
• Lead induction, mentoring, and training of new staff, trainees, and volunteers.
• Foster a culture of learning, innovation, and continuous improvement across the team.

Core Clinical

• Carry out individual counselling assessments of children and young people and make appropriate referrals.
• Provide guidance and oversight for complex or high-risk cases.
• Ensure all interventions are evidence-based, child-centred, and trauma-informed.
• Develop and oversee counselling protocols, therapeutic pathways, and risk assessment frameworks.

Safeguarding and Risk

• Lead and give oversight for safeguarding concerns, embedding a safeguarding-first culture across the service.
• Work to ensure all counsellors, staff, and volunteers are trained, confident, and compliant in safeguarding practice.
• Implement robust risk assessment and management processes.
• Monitor safeguarding incidents, identify themes, and strengthen safeguarding practice.
• Liaise with schools, health, social care, police, and other agencies in safeguarding matters.

Service Development

• Work with the Service Manager, Leads and Clinical Leads to strengthen and expand counselling provision, including group work.
• Triage referrals and represent the service in multi-agency triage meetings.
• Promote and develop opportunities for community participation and youth voice in service design.
• Build strong relationships with schools, health services, local authorities, commissioners, and community partners.
• Represent the service at local and regional forums, influencing CYP wellbeing strategies.

Qualifications, knowledge, and experience

• More than 2 years post-qualified at graduate or post graduate level Counselling Diploma or equivalent [of two years minimum duration including personal counselling or psychotherapy].
• BACP Registration or Accreditation and/or eligible for other Professional Accreditation e.g. UKCP/HPC.
• Strong team-management and line-management experience is required, including demonstrated experience in supervising, developing, and supporting staff.
• An in depth understanding of counselling theory and practice and working to short-term models.
• A sound understanding of child developmental processes, Child Protection and Vulnerable Adult Safeguarding issues and procedures, along with proven experience in safeguarding young children.
• Solid experience in delivering counselling and assessment, along with experience with high-risk/complex cases.
• Experience of multi-disciplinary team working, with the ability to work within time-limited frameworks.

CLOSING DATE: Sunday 11 January 2026 at midnight. Proposed interview date Thursday 15 January.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Night Support Coach

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Support Coach 

Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in helping residents who have recently left prison settle into our residential setting and take positive steps toward reintegrating into the community. You will work closely with residents to create tailored support plans that reflect their individual needs and help them move toward successful rehabilitation. By identifying each resident’s needs, goals and skills, you will support and motivate them to achieve their potential. The service is committed to focus on public protection and effective risk management.

Some Key Responsibilities Include:

• Protecting and promoting the safety and wellbeing of residents and participants at all times.
• Engaging with residents throughout the night to ensure they are meeting their license conditions. This includes planning activities such as movie nights, game nights, and other suitable events to keep them involved and motivated.
• Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:

• Understanding the housing and social challenges faced by people with multiple and complex needs.
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

At the Community Fund we are committed to making a bigger difference in the years ahead.  That’s why being 'impact-focussed’ is one of our core values.  We want to transform how we use insight in our organisation so that we can: identify the communities that most need our funding, demonstrate the difference we make and take an equity-based approach.  Our 2030 strategy ‘It starts with community’ sets stretching goals and puts impact at the heart of what we do. 

We’re recruiting for a Process Improvement Lead in our Evidence and Impact team.

In this role you will help make sure that the Evidence and Impact team is working effectively so that we deliver a brilliant service for community organisations, colleagues and external partners.

You will proactively identify improvement opportunities within our UK-wide team.  Putting the voice of the users at the forefront of your work, you will help our team fully understand the needs of customers. You will coach and challenge us to continuously improve by assembling multi-discipline groups to undertake root cause analysis, gather user experience and design new processes. The processes you build will support stronger cross-team working, reduce duplication and deliver time savings and efficiencies for colleagues at all levels.  They will also help us make better use of established and new technologies to improve how we work. 

As an active member of the Evidence and Impact leadership, you will help build a continuous improvement culture across our whole team.  Mentoring and supporting others will be a critical part of the role, as you support colleagues to grow their own skills and build experience in continuous improvement.  

We’re looking for someone whose enthusiasm and energy can help our team reach new heights. You will bring extensive experience of delivering meaningful long term changes through continuous improvement projects.  You will be able to pair this with a solid understanding of methods such as six sigma, kata or vanguard and excel at applying them to a service context. 

Finally, you’ll be comfortable working across a complex organisational landscape, ideally with experience of delivering in a UK context, and you will relish taking on process challenges that span multiple departments.  You will bring the skills and experience to translate our overall strategy into efficient processes that deliver real benefits for communities and our own team members.

Interview details:

• Date: 26th and 27th January 2026
• Format: Virtual
• Location: UK Wide

Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: Tuesday 6thJanuary 2026,  11:00 – 11:45am. To register or ask any questions please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential

• Strong knowledge of business improvement methodologies such as lean six sigma, Kata or systems thinking/analysis.
• Experience of coaching and supporting colleagues at all levels of seniority to help develop a continuous improvement culture.
• Demonstrable experience of leading service or enabling functions to improve their processes, with measurable results.
• Excellent facilitation skills and the ability to lead multi-disciplinary teams to break down problems and understand root causes from the user/customer perspective.
• Strong knowledge of project management principles and the interaction between PMO requirements and continuous improvement.
• Ability to communicate effectively across all levels of the business.
• Ability to understand and breakdown complex issues and communicate to a variety of stakeholders.

Desirable

• A willingness to understand the external functional standards for the work of the Evidence and Impact team.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)