Mental health volunteer roles

Are you passionate about mental wellness and helping others? We’re looking for a dedicated volunteer to run online mindfulness sessions! Mindfulness is a great way to manage stress, anxiety, and other emotional challenges. Through mindfulness practices, participants can enhance their emotional resilience, focus and overall quality of life!

At Hestia, we support adults and children who have experienced crisis and trauma, to find safety, hope and purpose. We specialise in trauma and resilience informed support for people in crisis or who have experienced trauma – including survivors of modern slavery, adults and children escaping domestic abuse, people needing support with their mental health, and people leaving prison. We foster trusting relationships at crucial moments in their recovery, that empower individuals to

build a life beyond crisis.

What you will be doing

• Deliver online mindfulness sessions for groups
• Support participants in developing mindfulness practices.
• Providing a safe space for individuals to share their experiences and learn coping mechanisms related to mental wellbeing.

The skills you need

• A personal understanding and practice of mindfulness techniques
• The ability to guide and support individuals or groups in mindfulness practices
• Strong communication, empathy, and the ability to create a welcoming and inclusive environment are important
• Being able to adjust activities to meet the diverse needs and abilities of participants.
• Qualification desirable but not essential

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–6 hours per month, including quarterly trustee meetings, occasional sub-committee meetings, and fulfilling trustee responsibilities. Time may vary slightly depending on organisational needs, but remains manageable alongside other personal and professional commitments.

About Us
Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire communities, raise awareness for important causes—including mental health—and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial board of trustees to help launch and register the charity.

Role Overview
We are seeking a Secretary / Trustee to join our board and ensure strong governance. The Secretary will help the charity meet its legal and regulatory responsibilities while supporting the delivery of its mission.

Key Responsibilities

• Maintain accurate records of trustee meetings and decisions

• Ensure compliance with charity law and CIO regulations

• Support trustee recruitment, induction, and governance processes

• Act as a point of contact for official communications

• Assist with reporting to the Charity Commission

• Help guide the charity through its registration and initial set-up

Person Specification & Requirements

• Strong organisational and administrative skills

• Familiarity with charity governance and trustee responsibilities (training can be provided)

• Commitment to the mission and values of Unseen Expeditions and its partnered charities

• Ability to work collaboratively with a small, remote trustee team

• Comfortable working remotely and communicating online with a UK-wide board

• UK-based (required for legal trustee responsibilities)

• 2–6 hours per month commitment (more during start-up if possible)

• Basic tools for communication (email, phone, video calls)

What You’ll Gain

• Opportunity to shape and govern a new, high-profile charity from launch

• Hands-on experience in charity leadership and governance

• Contribution to awareness-raising and adventure-led impact projects

• Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

• Flexible, fully remote role within a passionate, purpose-driven team

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Are you a parent, grandparent or have experience of caring for children?

Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.

Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.

Our aims are:

To increase the confidence and independence of the family by:

Offering support, friendship and practical assistance

Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected

Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.

Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.

Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.

Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.

Join the Brotherhood: Your Compassion Can Build a Legacy!

Imagine a world where every man feels strong enough to be vulnerable. Where asking for help isn't a sign of weakness, but an act of profound courage. At MINDSET Charity, we're not just imagining it – we're building it, and we need you to make it real.

The silence surrounding men's struggles is a crisis that breaks hearts and costs lives. Sadly, suicide remains the biggest killer of men under 50 in the UK. Behind every statistic is a man, a son, a father, a friend, battling alone. MINDSET is here to change that. We're a brand new start-up charity, forging a brotherhood to inform, guide, and support men, empowering their mental well-being and self-improvement through vital services, events, and a powerful community.

This is your chance to be at the very beginning of something extraordinary. We're not just looking for volunteers; we're seeking pioneers with a burning desire to create a lasting impact. We need your heart, your skills, and your unwavering belief to help us get set up and launched, providing much-needed services to men in need across the UK.

Your passion, right now, can lay the foundation for a future where no man walks his journey alone.

Roll Up Your Sleeves: Shape Our Future!

We also have a crucial hands-on volunteer role available, where your skills will directly contribute to our setup and launch!

Marketing and Campaigns Manager: Volunteer Opportunity

At MINDSET you will craft powerful messages that break stigma, raise awareness, and inspire men to engage. You will be our storyteller in chief not only telling our story but the stories of men with lived experiences. You will help us get recognised, and raise awareness of MINDSET Charity, you will help us build connections and you will help us create a positive and impactful brand that is trusted, respected and empowers men's mental wellbeing and their personal growth and self development.

Are you ready to be a part of this incredible journey? We are building a charity, and we need your help and support.

Reach out today and tell us how you want to make a difference. Email your CV and a heartfelt message about why you're drawn to Mindset Charity.

Together, we can build a stronger Mindset. Together, we can save lives.

MINDSET Charity

Empowering Men Through Mental Wellbeing and Personal Growth

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Looking to become a trustee with a local charity with an excellent track record? Live in or bordering Bedfordshire?

Carers in Bedfordshire is seeking new Trustees with digital, marketing or academic research expertise to shape and grow the Charity.

Digital and AI 

Are you passionate about the power of digital to drive positive change? Can you bring your expertise in digital strategy, innovation, and systems to our forward-thinking board?

Marketing and Comms

Help Amplify a Mission That Matters

Do you believe in the power of voice to spark change? We’re looking for a Marketing Trustee to help us strengthen our brand, sharpen our message, and reach the people who need to hear it most.

Academic and researchTrustee

Bring Evidence and Insight to the Heart of What We Do

We’re seeking a trustee with academic, policy, or research expertise to help us steer a thoughtful, evidence-informed path forward.

Even if you don’t have the specific skills and experience identified above, we are still interested in hearing from motivated individuals who have experience in an area of expertise relevant to the Charity. 

Of particular interest would be:-

• Service provision in health and social care setting
• Clinical expertise especially in a community setting
• Community Fundraising
• HR

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in Bracknell / Reading / Wokingham  

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Sometimes, you just need someone to listen without judgement. That’s why we’re launching a brand-new telephone support service for the LGBTQ+ community, and we’re looking for friendly, reliable volunteers to help make it happen. As a Volunteer Support Mentor, you’ll answer pre-booked calls from service users, creating a safe space for them to speak openly, offering emotional support, guidance, and signposting to other resources. 

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll need to be based in Berkshire, ideally in the Bracknell, Reading, or Wokingham area. 

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer calls, providing a safe, non-judgemental space for users to talk openly, offering emotional support, guidance, and signposting to other relevant services. 

• After each call, you’ll complete a short record noting what was discussed, any guidance given and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in mentoring, coaching, befriending, or other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the mental health and wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 30 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in Berkshire (preferably Bracknell, Reading, or Wokingham). 

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

Our volunteer befrienders are patient and compassionate, and sign up to a long term commitment needed to get to know service users on a one to one basis. Befriending involves getting to know an individual service user, providing a regular, reliable source of support through phone calls or face to face visits. Befrienders consists of qualities such as: being a good communicator; understanding; friendly and approachable.

The process:

• Call, email or drop down to our office to request a volunteer application form.

• Once the application form is completed, a DBS would need completing or if you already have one, then you’re all set to go!

• Next step would be an induction/training into the charity and our befriending programme

• Once all the checks and training has been completed, you are ready to start volunteering!

• You will be assigned your first client, where you will have an initial meeting to gain a better understanding of the client’s needs and how you could help them. Don’t worry your supervisor will be there at the first visit to introduce you in and settle your nerves.

• That’s it! You are now a volunteer befriender. You will then arrange to see the client yourself and set out any activities you would like to do with them; again, your coordinator will always be at hand for any issues or questions that may arise.

What will you gain?

• Your help will aid many people who are in desperate need of this support and your output will help better your local community!

• Experience in working in the third sector

• An enhanced CV with a good employer reference

• One-to-one client experience

• Transferable skills such as communication; listening; personal development and many more! Which you can list on your CV and LinkedIn profile.

Volunteering at CCAWS gives you life and professional skills you wouldn’t normally gain from working for a private sector or public sector organisation. Your input has a direct result to the person you’re helping and in return, it aids your personal and professional development. If this interests you, then please get in touch with us!

Additional Information:

Hours: Minimum of 2 hours a week – flexible

Location: 62 Whitchurch Road, Cardiff, CF14 3LX

Expenses & Travel: Unpaid. Travel and subsistence costs covered only for meetings with clients.
Start Date: ASAP

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

 VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Dudley

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.

As an RPR Support Volunteer you might:

· Visit people in their care home, to make sure they’re getting the right care and support

· Talk with them about their feelings, thoughts and wishes

· Raise concerns

· Keep detailed notes and records

· Make a real difference to someone’s life

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–6 hours per month, including quarterly trustee meetings, occasional sub-committee meetings, and fulfilling trustee responsibilities. Time may vary slightly depending on organisational needs, but remains manageable alongside other personal and professional commitments.

About Us
Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire communities, raise awareness for important causes—including mental health—and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial board of trustees to help launch and register the charity.

Role Overview
We are seeking a Secretary / Trustee to join our board and ensure strong governance. The Secretary will help the charity meet its legal and regulatory responsibilities while supporting the delivery of its mission.

Key Responsibilities

• Maintain accurate records of trustee meetings and decisions

• Ensure compliance with charity law and CIO regulations

• Support trustee recruitment, induction, and governance processes

• Act as a point of contact for official communications

• Assist with reporting to the Charity Commission

• Help guide the charity through its registration and initial set-up

Person Specification & Requirements

• Strong organisational and administrative skills

• Familiarity with charity governance and trustee responsibilities (training can be provided)

• Commitment to the mission and values of Unseen Expeditions and its partnered charities

• Ability to work collaboratively with a small, remote trustee team

• Comfortable working remotely and communicating online with a UK-wide board

• UK-based (required for legal trustee responsibilities)

• 2–6 hours per month commitment (more during start-up if possible)

• Basic tools for communication (email, phone, video calls)

What You’ll Gain

• Opportunity to shape and govern a new, high-profile charity from launch

• Hands-on experience in charity leadership and governance

• Contribution to awareness-raising and adventure-led impact projects

• Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

• Flexible, fully remote role within a passionate, purpose-driven team

The Bromley Experts by Experience Secretary will play a vital role, working with the Chief Executive Officer (CEO) and Chair of Trustees. You will help the Trustee Board carry out their duties in an efficient manner, ensuring all governance documents and procedures are followed. The Secretary will ensure the smooth and efficient running of accessible trustee board meetings and will be the Trustee responsible for leading preparation, administration, and delivery of the AGM.

The Secretary will ensure the trustees recognise and complete relevant actions related to their decisions, and that all decisions made by the trustees comply with the relevant legislative and regulatory requirements the charity is subject to, are in accordance with Bromley Experts by Experience’s governing documents, reflect the aims of the charity, and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.

Working closely with the Chief Executive Officer (CEO) and Chair of Trustees, the Secretary will ensure the charity meets all its regulatory requirements, has strong governance and foundations to enable Bromley Experts by Experience to achieve as much as we can in future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Secretary:

• Prepare agendas in consultation with the Chair and CEO.
• Ensure arrangements for meetings are met including hybrid arrangements and access requirements of attendees.
• Receive agenda items from other Trustees and circulate agendas and any supporting papers in good time.
• Check that quorum is present at each meeting (including hybrid attendance)
• Minute meetings, circulate draft minutes and action points to Board members.
• Ensure the Chair signs (electronic or wet) minutes once approved.
• Check Trustees have carried out action(s) agreed.
• Circulate agendas and minutes of the annual general meeting (AGM) and any special or extraordinary general meetings.
• Ensure up-to-date records are kept of Trustee Board membership.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.

• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Secretary should expect to serve for a minimum of 12 months.
• The Secretary is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation and minutes) every 8 weeks.
  • AGM attendance (plus preparation and minutes)
  • Supporting our annual Disability Pride event.
  • Occasional scheduled meetings with senior staff and/or Chair.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• Strong organisational skills.
• Experience of how Trustee Boards operate and of effective charity governance
• An understanding of how to make meetings accessible.
• Experience of minute-taking and strong record keeping skills.
• Accuracy and efficiency with an eye for detail.
• Good interpersonal and communication skills, communicating in a way that is accessible to you.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• An effective team worker, contributing an independent perspective.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Secretary role, and the financial aspects of running a charity.
• A genuine interest in local communities and people.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Secretary must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Secretary will require a DBS Check to be completed.