Mental health volunteer roles

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–6 hours per month, including quarterly trustee meetings, occasional sub-committee meetings, and fulfilling trustee responsibilities. Time may vary slightly depending on organisational needs, but remains manageable alongside other personal and professional commitments.

About Us
Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire communities, raise awareness for important causes—including mental health—and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial board of trustees to help launch and register the charity.

Role Overview
We are seeking a Secretary / Trustee to join our board and ensure strong governance. The Secretary will help the charity meet its legal and regulatory responsibilities while supporting the delivery of its mission.

Key Responsibilities

• Maintain accurate records of trustee meetings and decisions

• Ensure compliance with charity law and CIO regulations

• Support trustee recruitment, induction, and governance processes

• Act as a point of contact for official communications

• Assist with reporting to the Charity Commission

• Help guide the charity through its registration and initial set-up

Person Specification & Requirements

• Strong organisational and administrative skills

• Familiarity with charity governance and trustee responsibilities (training can be provided)

• Commitment to the mission and values of Unseen Expeditions and its partnered charities

• Ability to work collaboratively with a small, remote trustee team

• Comfortable working remotely and communicating online with a UK-wide board

• UK-based (required for legal trustee responsibilities)

• 2–6 hours per month commitment (more during start-up if possible)

• Basic tools for communication (email, phone, video calls)

What You’ll Gain

• Opportunity to shape and govern a new, high-profile charity from launch

• Hands-on experience in charity leadership and governance

• Contribution to awareness-raising and adventure-led impact projects

• Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

• Flexible, fully remote role within a passionate, purpose-driven team

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Join the Brotherhood: Your Compassion Can Build a Legacy!

Imagine a world where every man feels strong enough to be vulnerable. Where asking for help isn't a sign of weakness, but an act of profound courage. At MINDSET Charity, we're not just imagining it – we're building it, and we need you to make it real.

The silence surrounding men's struggles is a crisis that breaks hearts and costs lives. Sadly, suicide remains the biggest killer of men under 50 in the UK. Behind every statistic is a man, a son, a father, a friend, battling alone. MINDSET is here to change that. We're a brand new start-up charity, forging a brotherhood to inform, guide, and support men, empowering their mental well-being and self-improvement through vital services, events, and a powerful community.

This is your chance to be at the very beginning of something extraordinary. We're not just looking for volunteers; we're seeking pioneers with a burning desire to create a lasting impact. We need your heart, your skills, and your unwavering belief to help us get set up and launched, providing much-needed services to men in need across the UK.

Your passion, right now, can lay the foundation for a future where no man walks his journey alone.

Roll Up Your Sleeves: Shape Our Future!

We also have a crucial hands-on volunteer role available, where your skills will directly contribute to our setup and launch!

Marketing and Campaigns Manager: Volunteer Opportunity

At MINDSET you will craft powerful messages that break stigma, raise awareness, and inspire men to engage. You will be our storyteller in chief not only telling our story but the stories of men with lived experiences. You will help us get recognised, and raise awareness of MINDSET Charity, you will help us build connections and you will help us create a positive and impactful brand that is trusted, respected and empowers men's mental wellbeing and their personal growth and self development.

Are you ready to be a part of this incredible journey? We are building a charity, and we need your help and support.

Reach out today and tell us how you want to make a difference. Email your CV and a heartfelt message about why you're drawn to Mindset Charity.

Together, we can build a stronger Mindset. Together, we can save lives.

MINDSET Charity

Empowering Men Through Mental Wellbeing and Personal Growth

Are you a parent, grandparent or have experience of caring for children?

Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.

Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.

Our aims are:

To increase the confidence and independence of the family by:

Offering support, friendship and practical assistance

Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected

Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.

Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.

Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.

Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in Bracknell / Reading / Wokingham  

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Sometimes, you just need someone to listen without judgement. That’s why we’re launching a brand-new telephone support service for the LGBTQ+ community, and we’re looking for friendly, reliable volunteers to help make it happen. As a Volunteer Support Mentor, you’ll answer pre-booked calls from service users, creating a safe space for them to speak openly, offering emotional support, guidance, and signposting to other resources. 

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll need to be based in Berkshire, ideally in the Bracknell, Reading, or Wokingham area. 

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer calls, providing a safe, non-judgemental space for users to talk openly, offering emotional support, guidance, and signposting to other relevant services. 

• After each call, you’ll complete a short record noting what was discussed, any guidance given and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in mentoring, coaching, befriending, or other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the mental health and wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 30 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in Berkshire (preferably Bracknell, Reading, or Wokingham). 

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

Looking to become a trustee with a local charity with an excellent track record? Live in or bordering Bedfordshire?

Carers in Bedfordshire is seeking new Trustees with digital, marketing or academic research expertise to shape and grow the Charity.

Digital and AI 

Are you passionate about the power of digital to drive positive change? Can you bring your expertise in digital strategy, innovation, and systems to our forward-thinking board?

Marketing and Comms

Help Amplify a Mission That Matters

Do you believe in the power of voice to spark change? We’re looking for a Marketing Trustee to help us strengthen our brand, sharpen our message, and reach the people who need to hear it most.

Academic and researchTrustee

Bring Evidence and Insight to the Heart of What We Do

We’re seeking a trustee with academic, policy, or research expertise to help us steer a thoughtful, evidence-informed path forward.

Even if you don’t have the specific skills and experience identified above, we are still interested in hearing from motivated individuals who have experience in an area of expertise relevant to the Charity. 

Of particular interest would be:-

• Service provision in health and social care setting
• Clinical expertise especially in a community setting
• Community Fundraising
• HR

Volunteer Befriender: Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham

Do you have experience with young children and have two hours to spare a week?

Are you a compassionate and reliable person who wants to make a real difference in the lives of families?

Home-Start WKCHF is looking for volunteers to support parents and children who are facing challenges such as isolation, mental health struggles, or financial difficulties.

About the Role

As a Home-Start volunteer, you will provide emotional and practical support to families with young children in their own homes. Your role may involve:                                                                                                                                                     

• Offering friendship, a listening ear and encouragement
• Helping parents build confidence in their parenting skills
• Providing practical support such as accompanying families to appointments, family hubs or groups
• Signposting to additional services and community resources

What We’re Looking For

• A friendly and non-judgmental attitude
• Experience parenting or caring for children
• Good listening and communication skills
• Commitment to volunteering for two hour per week for a minimum of six months
• Willingness to attend free preparation course and undergo a DBS / reference checks

What We Offer

• Free Volunteer Preparation Training Course
• Regular 1-to-1 supervision and ongoing support
• Additional training opportunities to enhance your skills and experience
• Reimbursement of travel and out-of-pocket expenses
• Volunteer Social Events
• A chance to develop new skills and meet like-minded people
• The opportunity to make a lasting impact on families’ lives

Join Us!

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–6 hours per month, including quarterly trustee meetings, occasional sub-committee meetings, and fulfilling trustee responsibilities. Time may vary slightly depending on organisational needs, but remains manageable alongside other personal and professional commitments.

About Us
Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire communities, raise awareness for important causes—including mental health—and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial board of trustees to help launch and register the charity.

Role Overview
We are seeking a Secretary / Trustee to join our board and ensure strong governance. The Secretary will help the charity meet its legal and regulatory responsibilities while supporting the delivery of its mission.

Key Responsibilities

• Maintain accurate records of trustee meetings and decisions

• Ensure compliance with charity law and CIO regulations

• Support trustee recruitment, induction, and governance processes

• Act as a point of contact for official communications

• Assist with reporting to the Charity Commission

• Help guide the charity through its registration and initial set-up

Person Specification & Requirements

• Strong organisational and administrative skills

• Familiarity with charity governance and trustee responsibilities (training can be provided)

• Commitment to the mission and values of Unseen Expeditions and its partnered charities

• Ability to work collaboratively with a small, remote trustee team

• Comfortable working remotely and communicating online with a UK-wide board

• UK-based (required for legal trustee responsibilities)

• 2–6 hours per month commitment (more during start-up if possible)

• Basic tools for communication (email, phone, video calls)

What You’ll Gain

• Opportunity to shape and govern a new, high-profile charity from launch

• Hands-on experience in charity leadership and governance

• Contribution to awareness-raising and adventure-led impact projects

• Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

• Flexible, fully remote role within a passionate, purpose-driven team

Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline Prestatyn currently have vacancies for Volunteer Counsellors.

If you are interested in volunteering for Childline in Prestatyn and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please note: You need to be at least 16 years old to apply for this role

We are seeking dedicated and compassionate Volunteers to join our new drop in group in Yeovil, Somerset that take place on 12.30 - 2.30 pm on the 1st and 3rd Tuesday of the month starting 18th Sept. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable.
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

Our volunteer befrienders are patient and compassionate, and sign up to a long term commitment needed to get to know service users on a one to one basis. Befriending involves getting to know an individual service user, providing a regular, reliable source of support through phone calls or face to face visits. Befrienders consists of qualities such as: being a good communicator; understanding; friendly and approachable.

The process:

• Call, email or drop down to our office to request a volunteer application form.

• Once the application form is completed, a DBS would need completing or if you already have one, then you’re all set to go!

• Next step would be an induction/training into the charity and our befriending programme

• Once all the checks and training has been completed, you are ready to start volunteering!

• You will be assigned your first client, where you will have an initial meeting to gain a better understanding of the client’s needs and how you could help them. Don’t worry your supervisor will be there at the first visit to introduce you in and settle your nerves.

• That’s it! You are now a volunteer befriender. You will then arrange to see the client yourself and set out any activities you would like to do with them; again, your coordinator will always be at hand for any issues or questions that may arise.

What will you gain?

• Your help will aid many people who are in desperate need of this support and your output will help better your local community!

• Experience in working in the third sector

• An enhanced CV with a good employer reference

• One-to-one client experience

• Transferable skills such as communication; listening; personal development and many more! Which you can list on your CV and LinkedIn profile.

Volunteering at CCAWS gives you life and professional skills you wouldn’t normally gain from working for a private sector or public sector organisation. Your input has a direct result to the person you’re helping and in return, it aids your personal and professional development. If this interests you, then please get in touch with us!

Additional Information:

Hours: Minimum of 2 hours a week – flexible

Location: 62 Whitchurch Road, Cardiff, CF14 3LX

Expenses & Travel: Unpaid. Travel and subsistence costs covered only for meetings with clients.
Start Date: ASAP

Getting the right support at the right time can make a world of difference.

In the challenging times following a terminal diagnosis or the death of a loved one, the Hospice has a range of support available. The Man Shed provides an alternative to formal support, enabling ‘Shedders’ to spend time with others in similar situations while engaging in a purposeful activity, learning new skills and enjoying friendship and support along the way. The primary aim of the Man Shed is to be a place to talk with others about anything and everything. Volunteers also help ‘Shedders’ to plan and safely work on their DIY projects, and make sure sessions run smoothly. 

We’re looking for Man Shed Session Leader Volunteers for all sessions but especially Mondays and Thursdays. This is a weekly commitment of 6 hours per week, you will commit to 2 sessions on 1 day per week. Sessions take place from 10.30am-12.30pm and 1.30-3.30pm, with some time required to set up and leave the workshop tidy afterwards.

You’ll enjoy helping and teaching other users, be comfortable supervising the safe use of equipment, and offer a listening ear to the attendees.

Full training and support will be provided. You must be able to attend equipment training day.

If you’re motivated by the idea of joining a community where your time will make a difference to those who have experienced bereavement, we’d like to hear from you!

We want to find four new Trustees to join Hear Me Out’s Board.  We’re looking for people with expertise relevant to our work, who work well with colleagues and can help make good decisions. We’re especially keen to find people who can bring us:

• Personal experience of immigration detention, asylum and immigration enforcement, and/or
• Expertise in generating gifts and earned income, especially through relationships with major partners and donors

The Trustee role is unpaid. 

Our Board of Trustees

The Trustees are the group in charge of Hear Me Out.  They are responsible for what we do, and are the guardians of our charitable work. Our small team of staff, led by our Director and Artistic Director, deliver the work, and the Directors report to the Trustees.  All these people work together to make Hear Me Out’s aims a reality, and keep it that way.

The Board of Trustees meet 4 times a year, currently on Thursday afternoons.  The meetings last 3 hours with a break in the middle.  Information is sent out before the meetings about the topics to be discussed, in written papers and sometimes as audio/video.  We also want Trustees to get involved in something else, perhaps a music activity or a group working on a special project, so that they bring deeper knowledge of Hear Me Out’s work into Board meetings.

Charity boards can sometimes feel quite posh and formal, with unspoken rules that confuse and exclude. But we think ours is a friendly place to be, and a good team where everyone is respected.  And we’re on a journey to unpack how it works, to make sure it’s only complicated when it really needs to be.  So we think being a trustee at Hear Me Out will be a good experience for people with different backgrounds and life experience – whether or not they’ve done anything like this before.  We need lots of wisdom to make good decisions about our complex work in this troubling time, and that’s the way to get it.

Lived experience and professional experience

Professional experience and lived experience are of equal value on our Board.  We need Trustees who understand what the people we work with are going through and what they need, and who can help make that happen.  That combination will give us the strongest impact.

We want to bring more people with personal experience of detention, asylum, immigration enforcement and/or racial discrimination into leadership roles in Hear Me Out.  We’ve started to do this but don’t yet have the critical mass of lived experience that will really place our organisation inside the communities we serve.  If you have this kind of experience then we would really love to hear from you.  You don’t need to have been a trustee before or to have a standard work CV.

We also want people’s professional experience.  Fundraising and income generation are particular issues for us at present, but our work needs a range of professional skills and expertise, so there are lots of ways to contribute.  So if you’re interested, tell us everything you can bring to the role.