Mental health volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility.
Volunteer to make a difference with VoiceAbility
VoiceAbility supports people to have their say in decisions about their health, care and wellbeing.
Could you give a few hours a week to help people speak up and be heard? We welcome applications from people who have lived experience and from anyone looking to make a positive difference.
We're recruiting for the following voluntary positions in Bradford:
- Support Session Volunteer
- Hospital Visitor Volunteer
How you can help
Support Session Volunteer
Could you help someone file a complaint about their housing or GP? Could you help someone find local services? Could you help someone understand the information they have been given about their care and support?
You could help improve the quality of someone’s life.
This role is ideal for social work students, an interest in the care sector or retired professionals.
Hospital Visitor Volunteer
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
As a hospital volunteer, you might:
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hold drop-in sessions
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attend events and ward meetings at local facilities
-
share information
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assist people to request advocacy support by completing a form online or calling our contact centre
Why volunteer?
Volunteering with VoiceAbility is ideal for people who have or want experience in human rights, health, care and wellbeing - but we care more about your values and empathy than your level of experience.
Accountant Ben’s priorities changed after a serious illness. “I wanted to give something back. It’s really rewarding as you get to use your knowledge and skills for a really good purpose.”
You’ll develop skills in communication and confidentiality, add experience and knowledge to your CV, and know you’re making a genuine difference to people’s lives.
As a volunteer you’ll receive full training, support from the volunteer team and your local advocates, and paid expenses.
To find out more click “apply now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.
Our volunteers are integral to the services we provide and the people we support. If you are looking for a rewarding role where you will make a difference while gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for a Community Engagement and Co-Production Volunteer to support our Connect and Offload (CandO) Helpline in Gloucestershire. You will be based within the county of Gloucestershire and, ideally, you will be able to commit 5 hours every two weeks to volunteering.
This is very much a ‘hands on’ promotional volunteering opportunity. You will be volunteering within our Community Engagement and Co Production team attending local events and attending key stakeholder meetings, with a view to promoting the Helpline and encouraging people to access support. You will also be interacting directly with service users to help identify ways in which we can improve the support we provide within Gloucestershire.
You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.
About the service
Our service provides emotional support, information and signposting for any adult, living in Gloucestershire who would like support with their mental wellbeing. The service is available every day of the year between 2pm and 9pm. The service is confidential and promises a safe space in which people can talk freely about their mental wellbeing.
What you will be doing as a Community Engagement and Co-production Volunteer:
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Attending external events in order to promote the CandO Helpline.
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Connecting and liaising with key stakeholders within the county to raise the profile of the Helpline.
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Engaging with Gloucestershire stakeholders, to identify ways in which we can reach more marginalised members of the community.
What will make you a great fit for this role?
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Experience in mental health support services
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Experience working or volunteering with people from diverse backgrounds
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Good communication, organisation, and facilitation skills
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Experience of organising events
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A flexible and inclusive approach to volunteering
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Understanding of the barriers faced by individuals with serious mental illness
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility.
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility allows you to make a difference in your local community, allowing us to help and support everyone to have a voice that counts. The roles we have available will challenge you, developing your communication skills, allowing you to gain professional experience that can be used in your future career, learn new things about yourself and others, meet new people, and have fun.
Volunteer Positions Available
We're recruiting for the following voluntary positions:
- Relevant Persons' Representative (RPR) Support Volunteer
- Hospital Visitor Volunteer
Relevant Person’s Representative (RPR) Support Volunteers
People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them. This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve. Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.
As an RPR Support Volunteer you might:
- Visit people in their care home, to make sure they’re getting the right care and support
- Talk with them about their feelings, thoughts and wishes
- Raise concerns
- Keep detailed notes and records
- Make a real difference to someone’s life
Hospital Visitor Volunteer
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
As a hospital volunteer, you might:
- hold drop-in sessions
- attend events and ward meetings at local facilities
- share information
- assist people to request advocacy support by completing a form online or calling our contact centre
Volunteering opportunities are available Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to register your expression of interest
To find out more click on “Apply Now” and fill out our short expression of interest form.
The client requests no contact from agencies or media sales.
Role title: Wellbeing Network Honorary Therapists x 5
Responsible to: Wellbeing Network Clinical Manager
Hours: 3 client hours and biweekly attendance of supervision, with flexibility
Contract length: 12 months (with option to extend)
Location: 12 Orsman Road N1 5QJ and online
We are recruiting for clinical placements at Mind City, Hackney and Waltham Forest in the Wellbeing Network Psychological Therapies Team.
What are we looking for from our Honorary Therapists:
· Prior experience, at least one hundred hours supervised, one to one, clinical work. This placement is best suited as a second or third placement and not a first.
· Be working towards a qualification on a minimum level 5 equivalent course
· Availability for one morning/afternoon/evening a week to see three clients in person
· Availability to attend fortnightly supervision, online ·
Have lived experience of mental health and/or suicidality ·
To adhere to the code of practice of their registering body, be professional, kind, compassionate, to have initiative and maintain communications with their colleagues appropriately
· To read, understand and follow the procedures and policies of Mind CHWF · Attending personal therapy once a week, throughout their placement
· Candidates able to commit to a minimum of a one-year placement (12 full months).
We also welcome applications from newly qualified therapists who are seeking to expand their experience and gain clinical hours towards accreditation. We encourage applications from those who speak one or more community languages and from those who reflect the rich diversity of our clients.
We look forward to receiving your applications!
Please see the Role Profile attached for more information.
DBS clearance at Enhanced (without Barring) is required for this role, for which Mind CHWF will pay.
We look forward to receiving your applications!
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 29th May 2025, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for new trustees for Swansea Mind.
Trustees are our most senior leaders. They set our strategic direction, make sure we’re using our resources effectively and ensure we’re having the greatest possible impact on our community. As part of a federated structure, Trustees are expected to undertake duties in a manner that reflects Mind’s values and ethos.
We’re looking for dedicated, empathetic and ambitious candidates to help make our mission a reality and lead us closer towards our ultimate ambition: a society where everyone experiencing a mental health problem gets both support and respect.
As a trustee you will:
- Think strategically and creatively.
- Lead the organisation towards fully achieving its commitment and ambition.
- Scrutinise the impact we’re having.
- Communicate clearly and sensitively in large group discussions.
- Use independent judgement to make decisions on behalf of the organisation. Be committed to our mission, vision and values.
Diversity is critical for a board to be effective, enabling varied discussions and active debate and decision making so that together we can have the greatest impact. We encourage applications from people with lived experience of mental health problems and from all ethnic, socio-economic, religious and professional and personal backgrounds. Whether you’re an experienced trustee or taking your first steps into governance, if you have the commitment, values, and skills, we want to hear from you!
As a trustee, you will receive:
- Induction and training into the role.
- Opportunities to develop new skills.
Time commitment
The trustee role is voluntary with expenses paid, a typical commitment of approximately 4-8 hours per month.
To Apply
Please contact Swansea Mind below for an overview of their process and how to apply. Please contact them for follow up information, an overview of their process and how to apply. Applications close on June 30th 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
We are currently recruiting for a Marketing & Communications Officer/ Manager for our newly formed not-for-profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area.
You will have the platform to take control and create your own success story.
Essential to the role
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Has working knowledge of word, excel, power point and Outlook.
Desirable
ü Educated to degree level.
Role and Responsibilities
· Design and delivery marking campaigns with a large enforces on digital tools and platforms.
· Develop creative briefs by working other internal departments, to produce high quality material and outcomes.
· Experienced in analysing data to optimize marketing efforts such as: ROI and performance.
· Have strong verbal and written communications skills.
· You will be measured against agreed key performance indicators.
· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.
· Strong time management skills and manage own administration with a keen eye for attention to detail.
· Be honest, reliable and knowledgeable about our services and how we support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role: Advocacy Placement Volunteering You will be providing remote (office based/virtual) advocacy support for people impacted by hoarding behaviour (PwHB) who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse/neglect. You will be working with trained colleagues to alleviate housing, benefits, mental health and other problems experienced by HUK's participants. HoardingUK (HUK) works to bring services together to improve person-centred, cost effective and time managed support.
The role: • Volunteer at HUK a minimum of one half-day (4 hours) each week. • Provide timely support to those using the service . • Maintain a caseload of up to three clients at each advice session. • Comply with HUK's case-management procedures, training programme and other relevant policies and procedures. • Work collaboratively to create an action plan with participants and professionals. • Assist in facilitating phone, correspondence, emails to statutory services and others. • Signpost to relevant external services based on participant need. • Keep accurate records. • Promote choice and control.
Who should apply
: • Trainees/professionals with interest/experience in mental health, housing, social care, legal frameworks, etc. • Passionate people committed to standing for rights. • People with lived experience of mental health and/or hoarding behaviour. • The ability to work sensitively and professionally with people who may be facing a variety of situations including discriminatory abuse and systemic neglect. • A commitment to values of HoardingUK Training on hoarding behaviour, advocacy and other relevant areas will be provided.
The client requests no contact from agencies or media sales.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Fundrasing and partnership management
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2 hours per week is required. We are flexible and like to work around you.
Training
We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 CPD accredited courses should you want to study further.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As a Volunteer Administrator, you’ll play a key role in supporting our Rapha Listening Service by conducting initial service user assessments, assisting in matching clients to volunteers, and ensuring accurate data management. This role is ideal for someone who is organised, empathetic, and looking to gain valuable experience in administration, community support, and mental health services.
What You’ll Do
- Conduct initial assessments of service users via telephone, virtual, or face-to-face meetings.
- Input and maintain session reports in our CRM system (Lamplight) for monitoring and safeguarding.
- Complete service user feedback forms for monitoring purposes
- Assist with admin tasks, including computer-based filing and documentation.
- Signpost service users to appropriate external services when needed.
- Participate in team support sessions and 1:1 supervision with your line manager.
What We Offer
- Full training in safeguarding, data protection, and mental health support.
- Certificates for courses completed to enhance your CV.
- Volunteer Time Credits—exchangeable for services and activities with our local/national partners.
- Free group access to selected museums.
- Professional references for future employment.
- A chance to develop valuable skills in admin, mental health, and community work.
What We’re Looking For
- Compassionate, non-judgmental, and a good listener.
- Strong computer and verbal communication skills.
- Attention to detail.
- Self-motivated with the ability to work independently.
- A team player with a positive and enthusiastic attitude.
- Ability to handle sensitive information with confidentiality.
- Satisfactory DBS check (we can assist with this).
- Experience using Microsoft Office and CRM systems.
- Additional language skills to support diverse communities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for volunteer Finance Manager for our newly formed not for profit organisation which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
This is ideal for anyone who is looking to make a difference and be in from the start of designing policies and procedures for their area of the organisation.
Essential to the role
ü Part-ACA/ACCA qualified
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Strong working knowledge of Word, Excel, Power Point and Outlook
Role and Responsibilities
- Preparation of year end accounts, company tax returns, individual tax returns, VAT returns etc.
- Preparation of monthly management reports, including analysis/presentation to client
- Provide excellent service to internal and external clients by supporting and answering queries.
- Managing Petty Cash.
- Cashflow forecasting and other project work.
- Steer the business of legal requirements for the organisation.
- You will be responsible for working with HR to recruit, train and coach members of your team to work alongside.
- You will be measured against Key Performance Indicators
- Work with internal departments and external partners such as HMRC. Along with senior stakeholders within the organisation.
· Be honest, reliable and knowledgeable about our services and how we support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.
Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.
The type of support Perinatal Support Volunteers provide to parents may include:
- An empathetic and non-judgemental listening ear
- Support to prepare for parenthood
- Support to build confidence in parenting skills
- Support to develop a positive relationship with their infant
- Support to establish daily and weekly routines
- Support to take time for self-care
- Support to manage the things that are causing stress
- Support to access relevant services
- Support to access local green spaces
- Support to make connections with other parents
No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
We are currently lookinf for a Business Development Manager for our newly formed not for profit organisation which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us.
You will have the platform to take control and create your own success story.
Essential to the role
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Has working knowledge of word, excel, power point and Outlook.
Desirable
ü Educated to degree level.
ü Have worked in a business development, fundraising and sales roles before
Role and Responsibilities
· This is role is ideal for anyone who enjoys business development.
· To develop and implement a new business pipeline which aligns to our strategic goal in the short, medium, and long term. This will be with corporate and major donors along with fundraising and marketing activities.
· You will be measured against key performance indicators.
· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.
· Strong time management skills and manage own administration with a keen eye for attention to detail.
· Be honest, reliable and knowledgeable about our services and how the support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area
You will have the platform to take control and create your own success story.
Essential to the role
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Has working knowledge of word, Outlook
Desirable
ü Educated to GCSE level with English and Maths
Role and Responsibilities
· Have experience of fundraising would be ideal.
· Working with the Business Development Officer/Manager
· Must have strong verbal and written communications skills.
· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.
· Strong time management skills and manage own administration with a keen eye for attention to detail.
· Be honest, reliable and knowledgeable about our services and how we support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Hope Haven Initiative (HHI):
HHI is a community-focused non-profit supporting Peterborough residents with mental health resilience, emotional recovery, and life-skills empowerment. We're launching two transformative projects and need a dedicated project coordinator to help bring them to life.
Your Contribution:
As the Community Project Coordinator, you’ll manage logistics, volunteer schedules, and session planning across both projects—Wellbeing Circles and Restore Futures. You’ll track impact, liaise with partners, and ensure smooth delivery that aligns with HHI’s mission.
You Might Be a Great Fit If You:
- Have experience coordinating community or social projects
- Are highly organised, proactive, and people-focused
- Can commit time consistently for 6–8 months
- Value structure, empathy, and mission-driven work
Key Responsibilities:
- Coordinate sessions, logistics, and community engagement
- Maintain participant records, session reports, and feedback data
- Support project outreach and communications
- Ensure delivery aligns with HHI’s mission and values
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.