Mental health volunteer volunteer roles in reading

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Raising Futures Kenya is looking for an enthusiastic, committed Trustee, with a passion for supporting our small but mighty international NGO through a journey of shifting power to our partner NGO.  We are particularly looking for individuals with experience in fundraising in the international development sector, and a strong understanding of the international fundraising landscape. 

Responsible to: Chair, Raising Futures Kenya

Purpose: To guide and advise on the international fundraising landscape, and shifting the power (including fundraising) to our Kenyan partners.

Hours: Approximately 6-8 hours a month. 

Salary: This is a voluntary role. 

We currently have seven Trustees across the UK, USA and Kenya and three paid, part-time staff. Board meetings are every 6-8 weeks in the evening via Google Meet.

About Raising Futures Kenya

For 22 years, Raising Futures Kenya (England & Wales charity no.1181670) has worked alongside local people, and our partner NGO, in Kenya to develop projects which are owned by the community and create long-term, sustainable change to reduce poverty and improve livelihoods. 

Through our Seed of Hope training and support programme we enable 14-25 year olds (75% girls) to secure employment or start a small business, generating enough income to live above the poverty line. We provide free technical vocational and business skills training, alongside mental health and wellbeing support which has led to over 90% of graduates being in employment, self-employment or further education. Seed of Hope offers young people opportunity, dignity and hope. 

All training is combined with 3 key elements of support which makes our project unique and more successful than vocational training alone. 

1. Daily life skills and mental health wellbeing curriculum which includes topics on common mental health issues to challenge stigma and signpost students to the free counselling sessions we offer, gender equality, knowing and asserting your rights, family planning, health, hygiene and nutrition. 

2. Practical help is provided to ensure we remove any barriers young people may face in gaining an education and attending lessons, such as; free cooked lunches, support with travel costs, childcare vouchers for young mothers and free menstrual hygiene packs. 

3. Graduate support helps young people set up their own business and generate a sustainable income. This includes tailored business and financial literacy training, access to the Seed of Hope Business Hub providing computers, tools, and materials for graduates to use to launch their business, plus an ongoing peer mentoring scheme from former successful Seed of Hope graduates. 

If students are traumatised, hungry or can’t afford sanitary products, they won’t be in a position to learn. We treat every student as an individual and personalise our support to their specific needs and circumstances to set every student up for success. We know this holistic approach is more successful than vocational training alone, and has the most meaningful impact for young people.

Achievements

Some of our achievements include:

• Over 3,100 young people in Kenya have received free skills training.

• Since 2021 we now support more young people in a year than our first 15 years combined.

• 91% of our graduates are in full time employment, self-employment or further education.

• Received multi-year funding from the Department for International Development (now FCDO) and other reputable grant givers, including a US funder who has granted us $100,000USD a year to go directly to our Kenyan partner as part of our journey to shift power to our partner.

• Awarded the ‘Small Charity, Big Impact’ award by the Foundation of Social Improvement 2019 for achieving disproportionate impact to our size.

• Awarded ‘Charity Governance Award for Improving Impact’ in May 2022.

• Shortlisted for ‘Diversity and Inclusion Award for Best NGO on Promotion of Human Rights’ in Kenya in March 2022.

The future of Raising Futures Kenya

We are in Year 3 of our 2022-2026 year Strategic Plan. The focus is on shifting the decision making power to our partner NGO in Kenya.  It’s an exciting time to join as we think about our plan for the next strategic era.

Role Summary

Responsibilities of all Trustees

• Ensuring the organisation pursues its charitable objects (purposes), as defined in its governing document. 

• Ensuring strategic objectives are developed and met in order to provide greater public benefit, namely to the young people and communities we work alongside in Kenya.

• Ensuring that the organisation complies with its governing document (i.e. constitution or memorandum and articles of association), charity law and any other relevant legislation or regulations.

• Ensuring that the organisation applies its resources exclusively in pursuit of its charitable objects (i.e. the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public.

• Ensuring that the organisation defines its goals and evaluates performance against agreed targets.

• Safeguarding the good name and values of the organisation.

• Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.

• Ensuring the financial stability of the organisation.

• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.

• Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the CEO.

• In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise. 

Networking and partnership development

• All Trustees are expected to assist Raising Futures Kenya to secure a sustainable and diverse funding base for the organisation, from seeking funding opportunities to galvanising personal and professional networks to generate income.

• Act as a proud ambassador for Raising Futures Kenya, representing the charity at meetings and facilitating networking and funding opportunities as these arise. 

• Join relevant networks and associations to further your understanding of the sector we are in, and to promote the work and best practices of the charity. 

Advise on fundraising 

• Support the strategic direction of how funds are raised by the UK and Kenya, in terms of shifting the power.

• Provide direct feedback to fundraising staff on approaches, bids or key organisations.

• Link Raising Futures Kenya with key contacts or organisations in the fundraising sector.

Person Specification

The ideal candidate will have the following skills and experience;

Essential:

• Experience as a fundraiser in an international development organisation.

• Understanding of the localisation or shift the power agenda.

• A commitment to the organisation, and willingness to devote approximately 6 hours a month and attend Board meetings.

• Understanding of the regulatory responsibilities of a Charity Incorporated Organisation (or willingness to learn) 

• A willingness to speak your mind with respect, tact and diplomacy. 

• Excellent communication and interpersonal skills. 

• Honesty and integrity. We’re a values led organisation and want to ensure that everyone who joins us shares our values of honesty and integrity.

• Teamwork and commitment. We’re a small organisation and rely on each other to lean in and play a part in achieving our objectives. We believe in getting the work done, but having fun along the way so our meetings are often light-hearted.

• Passionate about furthering the impact of our work, in whatever way you can. For example utilising your networks to share the work we do or to seek donations.

Desirable: 

• Competent in understanding finances.

• Knowledge and experience of programmes in;

• Education, Technical Vocational Training or Entrepreneurship

• Mental Health and Wellbeing

• Young people

• Girls and women

• Income generation

• Farming/agriculture

• Programmes in Kenya

• We are always looking for candidates who have lived experience of any of the following;

  • Kenya

  • East Africa

  • Technical Vocational Training

We are committed to a culture of inclusivity.  We are able to grow and learn better if we have a diverse organisation formed of the collective sum of individual differences, lived experiences, knowledge and self-expression.  We don’t want to exist in an echo chamber.  In recruiting for our team we welcome the unique perspectives you can bring in terms of culture, education, opinions, ethnicity, race, sex, gender identity, values, age, religion, disability, sexual orientation, beliefs, nation of origin and languages spoken.

Normally Trustees are asked to commit to a 3-year term on the Board and serve for a maximum of 2 terms.  All appointments are subject to completion of a successful 3 month probationary period. For more details about the legal obligations of Trustees visit the Charity Commission website and read its publication CC3, The Essential Trustee. 

Please note: the law places certain restrictions on becoming a charity Trustee (for example, you cannot be under the age of 18, or been convicted of an offence involving deception or dishonestly).  If you are in any doubt about your eligibility, visit the Charity Commission website.

Are you looking for a joyful way to give back to the community? We are looking for a volunteer to promote mental wellness through laughter yoga, a blend of playful exercises and yoga breathing techniques. You will design uplifting sessions which build connections and reduce stress. If you’re interested, apply now!

At Hestia, we support adults and children who have experienced crisis and trauma, to find safety, hope and purpose. We specialise in trauma and resilience informed support for people in crisis or who have experienced trauma – including survivors of modern slavery, adults and children escaping domestic abuse, people needing support with their mental health, and people leaving prison. We foster trusting relationships at crucial moments in their recovery, that empower individuals to

build a life beyond crisis.

Location: Fully flexible / Remote – open to applicants anywhere in the UK
Time Commitment: Approx. 2 – 4 hours per month

About Us
Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview
We are seeking a General Trustee to join our board, support strategic decision-making, and help ensure effective governance. This is a key role in shaping the charity’s early operations, supporting registration, and contributing to the delivery of our mission.

Key Responsibilities

• Attend quarterly trustee meetings (in person or virtually) and participate in board decision-making

• Support governance, strategy, and operational planning for the CIO

• Contribute ideas, experience, and skills to help the charity grow

• Assist with compliance, reporting, and adherence to charity law and CIO regulations

• Support trustee recruitment, induction, and development as needed

Person Specification & Requirements

• Interest in charity governance, mental health, and expedition-led projects

• Willingness to work collaboratively with a small, remote trustee team

• Commitment to the mission and values of Unseen Expeditions and its partnered charities

• Comfortable working remotely and communicating online with a UK-wide board

• UK-based (required for legal trustee responsibilities)

• Approx. 2 - 4 hours per month commitment (more during start-up if possible)

• Basic tools for communication (email, phone, video calls)

What You’ll Gain

• Opportunity to help shape and govern a new, high-profile charity from launch

• Hands-on experience in charity leadership and governance

• Contribution to awareness-raising and adventure-led impact projects

• Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

• Flexible, fully remote role within a passionate, purpose-driven team

No Panic is a national charity helping people to manage their anxiety.

We are looking for empathetic, understanding, confident and driven people to volunteer on our helpline. We are specifically looking for people who have experience of providing training to staff or volunteers.

Working from home, successful applicants will answer helpline calls and provide support and advice for people with a range of anxiety disorders, by listening, offering self-help advice, and providing information about the range of support available from No Panic.

After gaining experience on the helpline, successful applicants will also go on to deliver helpline training courses to new volunteers, currently lasting 8 weeks, and provide ongoing support.

All volunteers on the No Panic Helpline are required to complete the training of 1.5 hours a week for 8 weeks; they then do a weekly 3-hour shift. Trainers deliver 3 courses per year. Please note, we ask for a 1-year commitment to volunteering on the helpline, to aid our planning.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Build a Community of Connection with SUNSHINE

We are a brand NEW start-up Charity and WE need YOUR Help!

Loneliness is a quiet crisis. It doesn’t shout—it whispers. It hides behind closed doors, in empty chairs, in the silence of a phone that never rings. In London, thousands of people are facing this reality every day, and the emotional toll is devastating—impacting mental health, physical wellbeing, and the very fabric of our communities.

SUNSHINE is a brand new, 100% volunteer-run grassroots charity on a mission to change that. We’re creating spaces where people feel seen, heard, and valued. But to do that, we need a vibrant, empowered volunteer community—and that’s where you come in.

Why This Role Matters

Volunteers are the lifeblood of SUNSHINE. They’re the ones who bring warmth to coffee mornings, compassion to befriending calls, and energy to community events. As our Volunteering Development Manager, you’ll be the architect of this community. You’ll design systems, nurture relationships, and create a culture where every volunteer feels proud, supported, and inspired, feeling the SUNSHINE Experience deep within them that bonds us all as family.

This is more than recruitment—it’s about building belonging.

What You’ll Do

• Develop inclusive, emotionally resonant volunteer pathways.

• Create role descriptions and onboarding processes that reflect SUNSHINE’s values.

• Foster a culture of appreciation, growth, and connection among volunteers.

• Collaborate with programme leads to match volunteers to meaningful roles.

• Help shape the long-term strategy for volunteer engagement and retention.

What You’ll Bring

• Experience in volunteer management, HR, or community development (professional or volunteer).

• A deep belief in the power of people to create change.

• Emotional intelligence, adaptability, and a collaborative spirit.

• A passion for building inclusive, values-driven spaces.

What You’ll Gain

• The chance to build a volunteer community that transforms lives.

• A role at the heart of a charity that’s rewriting the story of loneliness.

• A team of visionary changemakers who value your voice and leadership.

• Purpose, legacy, and the joy of watching connection bloom.

Let’s build a volunteer community that radiates warmth. Let’s be the sunshine.

JOIN OUR TEAM

Be the SUNSHINE in people’s lives.

Are you a Polish speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Polish-speaking community experience loneliness and social isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

What is the Talking Bubble Project?

A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular conversations, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Polish.

Why volunteer with us?

✔ Support members of the Polish-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (also fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Polish-speaking community across the UK!

Are you a Pashto speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Pashto-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

� What is the Talking Bubble Project?

☎️ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Pashto.

� Why volunteer with us?

✔ Support members of the Pashto-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Pashto-speaking community across the UK!

NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form. 

We are...

• Youth Founded

• Black Led & Centred

• LGBTQ+ Led & Centred

• UK Based & Globally Grounded

Volunteer Coordinator

The Volunteer Coordinator will oversee and support the Research Collective, Care Practice Collective (Peer Support), Media Team, and Membership Team, ensuring volunteers feel valued and engaged. This role involves team management, volunteer support, and fostering a positive volunteer experience.

Key Responsibilities:

• Team Management:

  • Oversee all volunteer teams across NEUROMANCERS.

  • Ensure volunteers are aligned with organisational goals and tasks.

• Volunteer Support:

  • Facilitate a monthly drop-in session or one-to-one check-ins with volunteers as needed.

  • Act as a point of contact for volunteer questions, concerns, and feedback.

• General Support:

  • Assist with onboarding new volunteers.

  • Collaborate with the Administrative & Operational Assistant to streamline volunteer-related processes.

Ideal Candidate:

• Able to gain a fast understanding of how NEUROMANCERS works and our community programs.

• Experience in volunteer coordination or team management.

• Strong interpersonal and communication skills, flexible to different access needs, and prompt at responding. 

• Empathetic and supportive, with the ability to motivate and engage volunteers.

• Organized and able to manage multiple tasks effectively.

Join us in promoting health and wellness in our community! We are looking for a passionate volunteer to teach Online Tai Chi sessions for individuals with mixed abilities as part of our online groups programme. Your role will be key in supporting to reduce isolation and bringing people together! If you are qualified and would like to get involved, please apply now!

At Hestia, we support adults and children who have experienced crisis and trauma, to find safety, hope and purpose. We specialise in trauma and resilience informed support for people in crisis or who have experienced trauma – including survivors of modern slavery, adults and children escaping domestic abuse, people needing support with their mental health, and people leaving prison. We foster trusting relationships at crucial moments in their recovery, that empower individuals to

build a life beyond crisis.

What you will be doing

• Planning and deliver Tai Chi classes for diverse groups and skill levels.
• Create a welcoming environment which encourages participation
• Educating participants on the physical and mental benefits of Tai Chi.
• Providing guidance during practice, encouraging participants, and helping them achieve their goals.

The skills you need

• Qualified in teaching Tai Chi
• A friendly, approachable, and patient demeanour
• An interest in promoting health, mindfulness, and community well-being
• Excellent communication and listening skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that 
have been bereaved. 

THIS ROLE COULD BE FOR YOU IF:

- Would like to make a real difference in someone’s life

- Want to challenge loneliness and can commit to a weekly phone call

- Are a good listener

- Are empathetic, patient and of a caring nature

- Have good verbal and inter-personal communication skills

- Recognise the importance of confidentiality and can uphold this in practice

- Are committed to inclusion and treating people with dignity and respect

REQUIREMENTS OF A BEFRIENDER INCLUDE:

- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed

- Completing an online call log record promptly after each phone call

- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others

- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs

- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

BENEFITS OF THE ROLE MAY INCLUDE:

- Knowing you are making a difference to someone’s life

- Joining the Omega Team who are taking action against loneliness and isolation

- An opportunity to enhance your CV or learn new skills

- An opportunity to engage with your community

SUPPORT AND TRAINING PROVIDED:

- Omega Chatterbox induction program

- Safeguarding training

- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support

- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate

- Monthly Befriender group support meetings via the Zoom app

LOCATION OF THE ROLE:

- Home-based

WHEN ARE YOU NEEDED:

- Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Volunteer - Homeline’s tele-befriending service!

Do you have an hour to spare each week? Live in West London? Want a simple remote volunteer role you can fit around your busy life?

Look no further - Homeline is a befriending project for older people in Hammersmith and Fulham.

We are looking for local volunteers to remotely call a few isolated older people per week. These calls make such a difference and are often the only phone call a person will receive all week.

This is a flexible role ideal for volunteers who work during the week and have less time to commit.

Join our friendly team and enjoy the benefits of full role training, DBS and continued support.

Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe, 

Activities include:

• Proactively engaging with Residents and staff to build safe relationships and trust
• Offering a ‘listening ear’ to all and giving emotional support
• Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
• Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
• Working alongside support staff, volunteers & local agencies
• Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
• Attend regular volunteer team meetings
• Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.

Additional activities could include:

• Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
• Welcoming new Residents by phone or in person
• Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
• Being an ambassador for YMCA’s mission in local Churches

Skills/Qualities/Experience:

• Be a good and active listener who can support others
• Be of a friendly, welcoming and cheerful disposition
• Self-motivated, reliable and punctual
• Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
• A commitment to your own spiritual development
• A good understanding of the Christian faith, as well as some understanding of other faith traditions
• Ability to use both faith and non-faith based language, as appropriate
• Good communication skills in English; in person & over the phone
• A willingness to learn new things and get stuck in
• Ability to maintain confidentiality
• Ability to work as part of a team
• Respect the Christian ethos of the YMCA and uphold its values
• Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have

Training Support:

• A full induction to the service and specific site will be provided
• A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
• Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
• Ongoing support and regular 1:1 meetings with your line-manager
• Team meetings and social events
• Mileage and expenses may be payable

You will need 2 x references and a DBS (we will apply for and fund this).