Mental health volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legal & Compliance Advisor – Safeguard the Movement at MINDSET Charity
Are you ready to use your legal expertise to protect and empower a new wave of change in men’s mental health?
MINDSET is a bold new charity with a clear mission: to empower men to speak up, grow, and thrive. We will be offering peer-led support, practical self-improvement workshops, and a community built on courage, connection, and growth.
But every movement needs a strong foundation—and that’s where you come in.
Why MINDSET Matters
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Suicide is the leading cause of death for men under 50 in the UK.
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1 in 8 men experience mental health problems—but many never seek help.
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Outdated stereotypes still tell men to “man up” and stay silent.
We’re here to change that—with action, empathy, and tools for real growth.
Your Role: Legal & Compliance Advisor (Volunteer)
As our Legal & Compliance Advisor, you’ll be the guardian of MINDSET’s integrity and accountability. You’ll help us navigate the legal landscape of charity registration, safeguarding, and data protection—ensuring our work is safe, ethical, and built to last.
Key Responsibilities:
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Guide the charity through legal registration and governance setup.
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Advise on safeguarding policies and procedures.
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Ensure GDPR compliance and ethical data handling.
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Support risk management and regulatory best practices.
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Provide legal insight on contracts, partnerships, and fundraising.
Who We’re Looking For
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Legal professional or experienced compliance advisor.
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Knowledge of UK charity law, safeguarding, and GDPR.
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Passionate about mental health and social impact.
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Detail-oriented, ethical, and proactive.
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Able to commit approx. 3–6 hours/month (flexible).
Why Volunteer with MINDSET?
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Help build a charity that challenges stigma and empowers men.
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Use your expertise to create lasting, meaningful change.
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Collaborate with a passionate team of changemakers.
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Be part of a movement that blends courage, care, and compliance.
Apply Now
Send your CV and a short cover letter.
Deadline: 18th August 2025 before 5:30pm
Let’s build a stronger MINDSET—with integrity at its core.
Protect the mission. Empower the movement.
The client requests no contact from agencies or media sales.
The overall role of a Treasurer is to maintain an overview of the organisation’s financial affairs, ensuring its financial viability and that proper financial records and procedures are maintained.
In addition to the general responsibilities of a trustee, duties of the Treasurer include:
- Overseeing, approving and presenting budgets, accounts and financial statements (including arranging for the accounts to be submitted to the accountant).
- Being assured that the financial resources of the organisation meet its present and future needs.
- Ensuring that Mind in Kingston has appropriate reserves in line with its reserves policy.
- Ensuring that appropriate financial reports are presented to the board.
- Ensuring that appropriate accounting procedures and controls are in place.
- Liaising with any paid staff and volunteers about financial matters.
- Advising on the financial implications of Mind in Kingston’s strategic plans.
- Ensuring that the charity has an appropriate investment policy.
- Ensuring that there is no conflict between any investment held and the aims and objects of Mind in Kingston.
- Monitoring the organisation’s investment activity and ensuring it is consistent with the organisation’s policies and legal responsibilities.
- Ensuring that the accounts are prepared and disclosed in the form required by funders and the relevant statutory bodies, for example the Charity Commission and/or the Registrar of Companies.
- If external scrutiny of accounts is required, ensuring that the accounts are scrutinised in the manner required (independent examination or audit) and any recommendations are implemented.
- Keeping the board informed about its financial duties and responsibilities.
- Supporting other trustees in understanding the organisation’s financial position and decision making.
- Contributing to the fundraising strategy of the organisation and the ethical fundraising policy.
- Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.
Person specification
In addition to the person specification for the Treasurer should have the following qualities:
- Relevant financial management/accounting qualifications and/or experience.
- Some experience of charity finance, fundraising and pension schemes or willingness to learn.
- The skills to analyse proposals and examine their financial consequences.
- Being prepared to make unpopular recommendations to the board.
- A willingness to be available to staff for advice and enquiries on an ad hoc basis.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?
Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?
Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Research is an important part of our work at Helen Bamber Foundation and enables us to understand our clients’ experiences and how they can be best supported. We produce evidence, which we use alongside learning from our services, to try to change law, policy and practice across different organisations and authorities such as the NHS and Home Office. Everyone in the sector can then use our evidence to drive positive change and improve support for Survivors.
Much of our research has a clinical focus, such as exploring new types of therapeutic approaches. We also carry out systematic reviews of existing evidence about health conditions and their management and interview-based studies of the lived experience and health impact of aspects of forced migration (such as the mental health impact of detention and of quasi-detention accommodation). We conduct research addressing legal, counter-trafficking and policy issues such as the difficulties experienced during the ‘transition’ period after people gain leave to remain . We are working to increase involvement of and co-production with people who have expertise by lived experience (including our clients and former clients) in our research programme.
Research helps us achieve our goals of securing legal protection for survivors, increasing access to appropriate care and preventing re-trafficking.
We are looking for a volunteer to support the research team to progress a variety of research projects.
Main tasks and activities
- Assisting the research team with ad-hoc administrative research tasks, including data management and research project tracking
- Making research recruitment calls and speaking to clients about research opportunities
- Translating research papers into accessible summaries and creative content
- Contributing to data extraction and analysis across a number of research projects
- Editing and reviewing research papers to prepare them to be submitted for publication
Skills and experience needed
- Understanding of, and commitment to, the objectives of the Helen Bamber Foundation;
- A demonstrable empathy for our vulnerable clients, including people seeking asylum, refugees and survivors of torture and trafficking;
- Some knowledge of the challenges facing vulnerable clients including people seeking asylum, refugees and survivors of torture, trafficking;
- Strong interest in research and its potential to contribute to positive change for our client group
- Ability to think critically about research, and to be mindful of the ethical dilemmas and complexities surrounding doing research with survivors
- Excellent communication and interpersonal skills;
- Excellent organizational skills and ability to manage own time and workload, and to prioritise a range of competing demands;
- Ability to translate complex and technical academic writing into accessible content
Desirable
- Experience analysing qualitative and/or quantitative data
- Strong writing and editing skills, and previous experience of writing academic papers or non-academic reports
- An interest in participatory research methods and co-production and in centering lived-experience within research
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Polish speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Polish-speaking community experience loneliness and social isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular conversations, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Polish.
Why volunteer with us?
✔ Support members of the Polish-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose
✅ What’s required?
✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (also fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations
How to get involved:
Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.
Help us bring connection and kindness to the Polish-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a qualified Yoga Instructor who would enjoy facilitating weekly sessions to help individuals with their general well-being. This is an opportunity for you to share techniques with others.
Practicing yoga and mindfulness aim to quiet the mind in order to cultivate a deeper connection to and understanding of oneself. They both help with breathing techniques, pay attention to bodily sensations and learn to accept reality as it is in that moment. Mindfulness refers to focusing your attention on what you are experiencing in the present moment without judging yourself. Practicing yoga has been shown to increase mindfulness not just in class session, but in other areas of a person's life.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
What you will be doing
- Design session plans enabling all group members to increase fitness, suppleness and help them relax
- Teach the group yoga postures and breathing techniques which allow a range of mixed ages and abilities to participate
- Inspire and motivate people to attend and get involved in the group activities where possible and encourage the group to help design future sessions
- Keep a record of attendees, provide feedback and report any concerns to the staff team
The skills you need
- Skilled and qualified Yoga Instructor
- Good communication skills
- Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




999 Club IS RECRUITING NEW TRUSTEES!
999 Club is a charity doing big things with people facing homelessness. For over 30 years, we've provided a safe haven in the heart of Deptford — offering hot meals, showers, practical support, and a pathway out of homelessness for good.
We're now looking for up to three new trustees to help guide our growing organisation as we develop our new 5-year strategy.
We’re especially keen to hear from people with experience in:
· Fundraising – An ability to use your networks or knowledge to champion our cause and unlock new opportunities.
· Charity Finance – provide strategic financial oversight and potentially chair our Finance Committee.
· Property or Facilities Management – Help oversee the management and potential development of our buildings
What to expect:
As a trustee, you’ll gain leadership experience, broaden your network, and play a hands-on role in tackling homelessness and improving the mental wellbeing of our community. This is a voluntary role involving four board meetings a year (a mix of in-person and virtual), plus occasional events, emails, and committee work. Reasonable expenses are covered.
Inclusion:
We’re committed to building a diverse and representative board. We particularly welcome applications from people with lived experience of homelessness, mental health challenges, or systemic disadvantage.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Admin Support Volunteer – Keep the Heart of MINDSET Beating
Are you organised, reliable, and passionate about making a difference behind the scenes? Do you believe that small actions can create big impact?
MINDSET is a bold new charity empowering men to speak up, grow, and thrive. We will be offering peer-led support, practical workshops, and a community built on courage and connection. Now we’re looking for an Admin Support Volunteer to help keep our operations smooth and sustainable.
Why MINDSET Needs You
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Every movement needs structure—your support helps us stay focused and responsive.
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From inbox to calendar, your skills will help us reach more people and build trust.
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You’ll be part of a team that values empathy, clarity, and grassroots impact.
Your Role: Admin Support Volunteer (Remote)
You’ll be the organisational backbone of MINDSET, helping with day-to-day admin tasks that keep the charity running. Whether it’s managing emails or coordinating schedules, your work will help us stay connected and effective.
Key Responsibilities:
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Monitor and respond to emails with warmth and professionalism.
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Schedule meetings, workshops, and volunteer onboarding sessions.
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Organise documents and maintain digital filing systems.
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Support communications between trustees, volunteers, and partners.
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Help streamline internal processes and improve efficiency.
Who We’re Looking For
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Organised, reliable, and detail-oriented.
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Comfortable with email, calendars, and basic document tools (Google Workspace, Microsoft Office, etc.).
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Passionate about mental health, inclusion, and grassroots change.
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Approx. 2–6 hours/week(flexible and remote-friendly).
Why Volunteer with MINDSET?
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Be the calm in the chaos—your support keeps the mission moving.
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Collaborate with a visionary, grassroots team.
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Help build a movement that turns vulnerability into strength.
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Gain experience in nonprofit operations and community impact.
Apply Now
Send a short bio and a few lines about why you’d like to support MINDSET behind the scenes.
Deadline: 18th August 2025 before 5:30pm
Let’s build a stronger MINDSET—one message, one meeting, one moment at a time.
Your quiet strength could be the foundation of someone’s healing journey.
MINDSET Charity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a senior marketing professional to volunteer with Catalyst in shaping and embedding our strategic marketing approach. This role will lead the development of a clear, actionable marketing strategy; introduce planning, reporting, and content systems; and support key campaigns targeting, underrepresented communities, and funders. You' will coach and mentor our Marketing Manager, helping to build and shift the culture towards proactive, insight-driven marketing. Experience in the charity sector, audience segmentation, and digital channels is essential. A background in CSR and community mental health is desirable. This short-term placement will deliver lasting impact through sustainable tools, confident teams, and clear messaging.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a new Community Interest Company offering arts, gardening and wellbeing workshops to all. We are currently running on a 100% voluntary basis and are looking for some revenue to offer more to our local communities. Do you have a few hours spare each week to help us out? Do you have previous experience with applying for funding? Do you think gardening and The Arts should be accessible to all? If so we would love to hear from you.
Aim of the post: To generate an income from local, regional and national grant pots to increase the range and effectiveness of Flourish Arts Network outreach.
Person Specification: The successful candidate will be required to demonstrate the following knowledge, skills and experience;
- Relevant qualifications, previous experience in grant / bid writing, fundraising, and excellent communication skills.
- Successful track record of achieving agreed financial income targets with a charity, CIC, social enterprise or not-for-profit organisation.
- Ability to communicate effectively verbally and in writing, work collaboratively and supportively as part of a team.
- Manage time effectively and work to deadlines; be organised in monitoring grants and responding to grant providers.
- Volunteer as little as two hours per week.
- Be passionate about the wellbeing of others.
Duties can include;
- Apply to a list of grant/funders which will be provided. Research potential grant providers to seek funding opportunities especially those relating to Flourish Arts Network's areas of operation.
- Determine and create plans to streamline the grants administration procedure.
- Initiate contact and write bids to raise funds to support for Flourish Arts Network.
- Liaise with grant providers to ensure receipt of applications, and get feedback for any unsuccessful bids in order to learn and develop moving forward.
- Closely track grant expenditure and monitoring for successful bids, in line with the terms of each grant received.
- Join us for for refreshements and conversations at some of our free events.
We look forward to hearing from you. Please send us a CV or a Cover Letter outlining your experience.
To provide welcoming, safe spaces where people can engage in arts, wellbeing and gardening workshops. Reconnecting with the natural world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference and shaping the future for young lives? Are you qualified in Finance and interested in developing your own mentoring skills? Mentoring can be a rewarding way to ‘give back’ and share your experiences with someone who could really benefit from hearing an informed, consistent, and fresh perspective…possibly something they haven’t had before.
We’re delivering ‘Developing Futures’ a funded 12-week e-mentoring programme for young people aged between 18-24 years from ethnic minority backgrounds and facing mental health challenges.
What you will be doing
- Motivate, guide and support service users towards the achievement of positive goals
- Support service users with exploring careers, identifying and setting goals, developing contacts, and identifying resources
- Promote and develop a positive relationship
The skills you need
- Good listening and communication skills
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Able to maintain strict confidentiality and follow professional boundaries
- To be consistent in attendance
- Qualified and experienced in Finance
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brave Core Counselling is a values-driven counselling service offering inclusive, trauma-informed support for individuals navigating life's challenges. We are a small, heart-centred organisation committed to promoting emotional wellbeing and mental health awareness.
We are currently seeking a passionate and proactive Volunteer Director of Fundraising to help secure essential funding through grant writing and creative fundraising strategies. This role is key to helping us sustain and expand our therapeutic services.
Responsibilities
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Research and identify suitable grant opportunities, trust funds, and community funding streams.
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Write compelling, values-aligned funding proposals and grant applications.
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Develop and implement a fundraising strategy aligned with Brave Core’s mission and goals.
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Build relationships with potential funders, sponsors, and supporters.
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Explore and implement other fundraising avenues (e.g. crowdfunding campaigns, donor outreach).
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Keep accurate records of applications submitted and track outcomes.
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Stay informed about developments in the mental health charity funding landscape.
Requirements
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Experience in fundraising, bid writing, or grant applications is highly desirable, but not essential—we welcome motivated learners.
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Strong writing and research skills with attention to clarity, tone, and impact.
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Organised, self-motivated, and able to manage deadlines effectively.
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Ability to work independently and as part of a collaborative, mission-driven team.
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Alignment with Brave Core’s values of compassion, inclusivity, and integrity.
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A genuine interest in mental health, counselling, or community-based support work.
Benefits
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Gain valuable experience in nonprofit fundraising and strategy.
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Be part of a supportive and purpose-led organisation.
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Contribute to making mental health support more accessible and sustainable.
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Receive mentorship and a reference for your contribution.
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Work remotely and flexibly.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Ukrainian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Ukrainian-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference—providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide emotional support—especially for those who feel more at ease speaking Ukrainian.
Why volunteer with us?
✔ Support members of the Ukrainian-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
What’s required?
✔ Completion of an online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by the organisation)
✔ A kind, compassionate approach and willingness to engage in friendly conversations
How to get involved:
Apply through the CharityJob website—no previous experience needed.
This opportunity is open to UK residents only.
Help us bring connection and kindness to the Ukrainian-speaking community across the UK!