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London, Greater London (On-site)
£32,917 per year
Full-time
Permanent
Job description
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers.
Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
About the Mental Health Youth Work Service Pilot
The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health.
Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services.
The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver.
The service runs across two hospital sites in London: King’s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site.
Where you fit in
This is an exciting new service working in partnership with Queen Elizabeth Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm.
The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners.
The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community.
The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements
Main Duties & Accountabilities
- Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm.
- Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally.
- In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread’s model of intervention is delivered consistently.
- Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges
- Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions
- Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread’s interventions
- Along with the team, tailor and design youth work resources that are specific to the young people we are working with
- Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations.
- With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings
- Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required.
- Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to.
- Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people
- Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm.
- In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread’s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts.
- Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread’s best-practice requirements. (Training will be provided.)
- Collect and record evidence of project outcomes and young people’s achievements, to ensure the completion of monitoring forms and project progress reports as required.
- Work as part of a team to continue to develop the programme’s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders.
- To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners.
- With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation.
QUALIFICATIONS
Essential:
- Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience
Desirable:
- A degree-level qualification in social work, youth work, social science, education or another relevant field
- Qualifications in counselling and/or mental health first aid for young people
KNOWLEDGE
Essential
- A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people
- Understanding of the issues faced by young people living in inner city areas
- An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector
- Knowledge of Mental Health systems and processes and the function of statutory services such as CAMHS
- Knowledge of the specific needs of young people who self harm
- A knowledge of best practice in case recording
Desirable
- Knowledge of capacity and consent issues including Gillick competence
- Knowledge of solution-focused brief therapy tools or a similar counselling methodology.
- Knowledge of psycho-education tools appropriate to share with children and young people who also may be neurodivergent
- Knowledge of health inequalities and how these can affect different groups/individuals
EXPERIENCE
Essential
- Significant professional experience of working with vulnerable young people in a range of activities and settings
- Experience working with young people in a health and well-being context, especially with young people experiencing mental health challenges
- Experience of working within a multidisciplinary team
- Experience of leading and managing a project to enable growth and continuity
- Experience in developing and maintaining excellent relationships with partner organisations
- Experience in planning and delivering training
Desirable
- Experience of working in a London borough
- Experience in leading, managing, supporting, and motivating a team in their work
- Experiencing of developing a project’s processes, procedures, and policies
- Experience of monitoring and evaluation systems to measure programme impact
SKILLS & ABILITIES
Essential
- Resilient and reflective
- Well-developed verbal and written communication skills and an ability to interact young people on a one-to-one basis within a range of contexts
- Ability to plan and manage own workload
- Accurate data entry and record keeping and monitoring processes
- Ability to use up-to-date IT systems
- Able to analyse and evaluate information and provide effective management oversight of high-risk complex cases
- Able to oversee cases using an electronic database
Desirable
- Leadership and management skills to enable the team to have a clear sense of direction, feel motivated and have a clear understanding of how their own roles contribute to and enhance the work of the organisation
- Able to provide supervision, guidance, and support to youth work teams, particularly around task allocation, setting priorities and personal development
OTHER
- Share Catch22 values
- Awareness of and commitment to Equality & Diversity
- Willing to travel and work flexibly
- Desire to develop and undertake training as required
- Enthusiasm for Redthread’s work
- Approachable, self-motivated and committed to continuous personal development
- A commitment to and understanding of equal opportunities as they apply to all aspects of Redthread’s work
Additional Information
When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.
Contract: Permanent
Hours & work pattern: 37 hours per week, with regular evening and weekend shifts required. Evening shifts cover the hours of 1pm to 9:00 pm
Salary: £32,917.50 per annum
Location: Queen Elizabeth Hospital, Woolwich, London. With regular travel to other Redthread sites and Catch 22 offices when required.
Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
Closing date: Midday on Friday 5th June 2026
Interviews will be held in week commencing 15th June 2026
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
Catch22’s Commitment to Ban the Box
Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Organisation
Posted on: 29 May 2026
Closing date: 05 June 2026 at 12:00
Job ref: REF3942J
Tags: Mental Health, Youth / Children
The client requests no contact from agencies or media sales.
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Job description
This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBTQ+ affirmative resources, providing crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers.
This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans and support, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health group, and LGBTQ+ social connections & activities group.
Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.
elop is a well established thriving and award-wining London based community-led LGBTQ+ mental health & wellbeing charity offering a range of high-quality and professional mental health, counselling and wellbeingsupport services to lesbian, gay, bisexual and trans (LGBTQ+) communities.
There will be one regular evening/ week and occasional other evenings and weekend working required.
NB: There will initially be both in-person office-based working with some remote home-based working required whilst we’re awaiting completion of building works and relocation to new premises
Interviews will take place Friday 26 June 2026 between 9.30am – 15.00 pm
Organisation
elop
View profile
Registered Charity
6 - 10
Registered Charity
6 - 10
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.
Posted on: 20 May 2026
Closing date: 16 June 2026 at 10:00
Tags: LGBTQ, Mental Health, Wellbeing
The client requests no contact from agencies or media sales.
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London, Greater London (On-site)
£29,676 per year
Full-time
Contract (Fixed term contract until June 2027)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions. This project will work to support Carers through one-to-one support, outreach, training and peer support groups.
About The Role:
Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role. You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough.
Key Requirements of the role Include:
-
Lived experience of Caring for someone with a mental health condition
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Knowledge and understanding of mental health and the associated challenges and support needs.
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The ability to work within the principles and values of peer support.
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Confidence supporting people on a one-to-one basis.
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Experience of / ability to facilitate peer support groups and training.
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Clear communication and good interpersonal skills
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Efficient organisation and time management skills
-
Developed IT skills, with experience using databases and communication platforms.
Please see the job description and person specification for the full list of requirements and specifications.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Benefits of working for Wandsworth Carers’ Centre:
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Hybrid on completion of the induction period with a minimum 60% office based.
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Friendly team and working environment
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Annual leave starts at 31 days increasing to 36 days plus bank holidays
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Contributory company pension,
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Ongoing training and development opportunities
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Employee assistance program.
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
Application Instructions
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Organisation
Wandsworth Carers' Centre
View profile
Registered Charity
Registered Charity
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.
Refreshed on: 20 May 2026
Closing date: 31 May 2026 at 19:14
Tags: Advice / Information, Advocacy, Engagement / Outreach, Social / Support Work
The client requests no contact from agencies or media sales.
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Hatfield, Hertfordshire (On-site)
Borehamwood, Hertfordshire
Ware, Hertfordshire
St Albans, Hertfordshire
£26,000 - £27,000 per annum
Full-time
Contract (1 year fixed term contract)
Job description
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Mental Health and Homelessness Outreach Worker x 4
Reference: 358
Salary: £26,000 – £27,000 per annum
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s):
1 person to be based in Borehamwood Wellbeing Centre,
1 person to be based in Ware Wellbeing Centre
1 person to be based in St Albans Wellbeing Centre
1 person to be based in Hatfield Wellbeing Centre
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The service has been running since 2022 with a dual-district model, however, is now expanding to offer a single district outreach service.
The objectives of the Complex Needs Housing Service are to:
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
About the Role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 17th June at 5pm.
Interviews to be held on Thursday 25th June and Monday 29th June at our Watford Wellbeing Centre.
N.B. Please quote reference number 358 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Organisation
Posted on: 19 May 2026
Closing date: 17 June 2026 at 23:30
Job ref: 168600_MD
Tags: Advice / Information, Social Care / Development, Advocacy, Counselling, Housing, Operations, Brand, Culture, Customer support, Delivery, Engagement / Outreach, Helpline, Mental Health, Monitoring and Evaluation, Psychology / Therapy, Public Health, Safeguarding, Wellbeing, Social / Support Work
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St Albans, Hertfordshire (Hybrid)
Radlett, Hertfordshire
Borehamwood, Hertfordshire
£26,000 - £27,000 per annum depending on experience, inclusive of OLW
Full-time
Permanent
Job description
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Community Outreach Worker (Bounce Back) x 3
Reference Number: 357
Reports to: Senior Community Outreach Worker/Team Lead
Contract: Permanent
Hours: 37.5 hours per week (Full time, Monday – Friday 9am – 5pm)
Salary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW)
Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett and Albany Lodge in St. Albans.
About the Role:
The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.
The Bounce Back Worker will be based at Kingfisher Court, Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court, Albany Lodge staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.
The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge.
The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.
Key Responsibilities
- Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire.
- Provide practical and emotional support to encourage patients to develop their independence within their local community.
- Facilitate a smooth discharge from hospital back to the community.
- Have a solid understanding on the dual effect of mental health and drugs and alcohol.
- Monitor outcomes and evaluate the service.
- Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
- Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
The closing date for applications is Friday 5th June at 5pm.
Interviews will be held on Friday 12th June and Monday 15th June at the Watford centre.
N.B. Please quote reference number 357 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Organisation
Posted on: 08 May 2026
Closing date: 05 June 2026 at 23:30
Job ref: 168548_MD
Tags: Administration, Advice / Information, Social Care / Development, Advocacy, Counselling, Housing, Compliance / Quality, Customer support, Engagement / Outreach, Health / Medical, Helpline, Homelessness, Mental Health, Monitoring and Evaluation, Psychology / Therapy, Public Health, Safeguarding, Substance Misuse, Wellbeing, Social / Support Work
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Kingston upon Thames, Greater London (On-site)
Richmond, Greater London
Twickenham, Greater London
£30,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.
The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+.
This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation. This role serves as the link between our services and the local community.
We are seeking a person who is dedicated, able to form professional relationships in challenging situations, understands crisis intervention and can lone work with confidence and with the support of the wider team. You will have an understanding of crisis and risk planning, developing trusting professional relationships and have the ability to work proactively with the support of the wider team.
Key Responsibilities:
· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.
· Engage marginalised communities to improve access to mental health services and reduce stigma.
· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.
· Deliver culturally appropriate engagement and awareness activities in partnership with local services.
· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.
· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.
· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.
About You:
· Experience in mental health, crisis intervention, or community outreach.
· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.
· Ability to provide trauma-informed, person-centred support.
· Excellent communication and partnership-building skills.
· Passion for reducing mental health stigma and improving access to support.
Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Application Instructions
Please ensure your cover letter addresses how you meet the person specification for the role.
Organisation
Posted on: 07 May 2026
Closing date: 06 June 2026 at 00:00
Tags: Engagement / Outreach, LGBTQ, Mental Health, Social / Support Work
The client requests no contact from agencies or media sales.
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