Mental health worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £22,932 per annum pro rata (£12.60/hour)
Location:Caerphilly
Contract Type: Permanent in line with funding -Workplace based
Hours & working Pattern:
14 Hours per week - Saturday and Sunday 9.30am - 5.00 pm (Incorporating 30 minutes of unpaid break during each shift)
Team members are offered the opportunity to undertake additional shifts to cover absences.
All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to:Project Manager
Purpose of the post: Assist in the delivery of specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities
Assist in the delivery of specialist, trauma-informed support to adults and/or families living in refuge recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
Contribute to an environment where support is psychologically informed, compassionate, equitable, and grounded in integrity—where every individual feels safe, heard, and supported.
Respond appropriately to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, reporting concerns to your line manager without delay
Carry out Initial Contact Assessments, working alongside refuge or on call colleagues identifying together which support options best meet the individual's needs and preferences, prioritising need and risk
Support individuals to access refuge, including arranging transport if needed, offering a warm and respectful welcome, meeting immediate needs (e.g. donated clothing, food), and helping them settle into their accommodation.
Assist individuals in understanding and completing initial paperwork in a timely and supportive manner, including licence agreements, House Expectations, housing benefit claims, and service charge arrangements.
Undertake basic support activities, as requested by a Support Worker or senior colleague, in line with an individual’s support plan, needs assessment, risk assessment, safety plan and licence agreement/contract
Support individuals to maintain their licence/contract agreement through reflective, strengths-based conversations around any minor breaches, and escalating serious concerns to senior colleagues.
Keep Routes to Support updated with current refuge vacancies to support access and referrals
Facilitate opportunities for connection and community among residents, including inclusive evening and weekend communal activities.
Ensure contributions to records are factual, person-centred, accurate, timely, and confidential, using Cyfannol’s Case Management System and other internal records.
Encourage and support adults and children to have a voice within Cyfannol and the wider sector, for example by completing surveys, sharing feedback, and participating in relevant events
Assist in providing the organisation’s out of hours response:
- Respond to all out of hours phone calls from the Live Fear Free Helpline, other refuges or Tier 2 and 3 on call colleagues across Cyfannol ensuring effective communication and continuity of support across the team.
- Undertake assessments for refuges, with support from on-call colleagues, to make timely and safe decisions based on individual need and risk.
- Provide support to colleagues and residents in the event of an incident or emergency at another refuge, contributing to a coordinated and calm response.
- Liaise with 2nd and 3rd tier colleagues as needed, ensuring effective communication and continuity of support across the team.
- Complete handovers at the end of each shift, both face to face and via email, to ensure consistency, safety and shared understanding across the team.
Housing Management:
Contribute to the creation of a safe, welcoming, clean, and calm refuge environment that supports wellbeing and dignity.
Carry out routine monitoring of CCTV and security systems to help maintain a secure setting for residents and staff.
Complete and record daily and weekly health and safety checks as directed by the Facilities Coordinator, ensuring refuge spaces meet required standards.
Ensure communal areas are safe and secure before the start of sleep-in shifts, creating a settled environment for the night.
Report repairs and maintenance issues promptly, liaising directly with landlords or housing associations, and involving the Facilities Coordinator when needed.
Provide access to contractors attending the building and monitor their presence to ensure safety and accountability.
Advise line manager of any needs relating to furnishings, equipment, or refuge infrastructure.
Monitor stock levels of consumables and first aid supplies, supporting the ordering process as needed.
Support Cyfannol’s carbon reduction goals by switching off lights and equipment not in use and promoting sustainable practices.
Ensure recycling and refuse are ready for collection on designated days, and support residents to engage with these routines.
Clean private bedrooms/flats between occupancies as promptly as possible to prepare for Routes to Support listings.
Wash and change bed linen, towels, cot bedding, and similar items between occupancies to maintain hygiene and comfort.
Clean communal areas when necessary to uphold standards and minimise health and safety risks, including monitoring residents’ recycling and refuse removal.
Facilitate ‘motivational cleaning’ activities with residents when appropriate, using a strengths-based and non-judgmental approach.
Liaise with community neighbours when necessary, seeking guidance from your line manager to ensure respectful and constructive communication
General responsibilities:
Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
Represent Cyfannol Women’s Aid in professionally manner, enhancing the organisation’s reputation.
Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date: 12th December 2025
The client requests no contact from agencies or media sales.
Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.
We offer a supportive working environment with excellent benefits including:
- 6% employer pension contribution
- 35 days annual leave (including bank holidays)
- Ongoing training and professional development opportunities
New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.
We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.
The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.
New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.
Closing date: 10/12/2025 Interview date: 15/12/2025 (please keep this date free)
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Job Title: Independent Visitor Co-ordinator
Service: Coventry & Warwickshire
Reporting to: Senior Independent Visitor Co-ordinator
Salary: £8,329.21 per annum (£24,293.53 FTE)
Location: Home based with travel across the region (Coventry & Warwickshire)
Hours: 12 hours per week
Contract Type: Permanent
Job Introduction
- Are you passionate about supporting and developing volunteers?
- Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
- Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in Coventry & Warwickshire.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
- Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
- Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
- Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
- Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
- Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
- Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
- Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of Coventry & Warwickshire.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Leanne Hughes, Children’s Rights Manager and Debbie King, Senior Independent Visitor Co-ordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs. When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Please return your application to: via Blue Octopus.
Closing Date: 10th December 11:59.
Proposed Interview Date: 18th December.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December
Start Date: Early February (notice periods considered)
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
- Represent Keychange externally and explore opportunities for future service growth
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £37,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centered, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Young Lives vs Cancer is seeking tenders from experienced organisations to deliver housekeeping and cleaning support at Paul’s House, our Home from Home accommodation in central London. This service supports families of children and young people (aged 0–24) undergoing cancer treatment at nearby hospitals.
Contract Overview
Location: Paul’s House, 62, 64–66 Huntley Street, London, WC1E 6DD
Contract Term: 3-year term with potential extension to five years.
- Annual Value: Up to £80,000 including VAT
- Total Contract Value: Up to £240,000 including VAT
- Hours Required: 75 hours of housekeeping support per week, for 50 weeks per year. Core hours Monday – Friday between 8am and 1pm
Scope of Services
The successful tenderer will:
- Deliver high-quality cleaning and housekeeping services in accordance with the supervision of the managers at the premises
- Work alongside our Accommodation Service staff
- Maintain a safe, welcoming, and caring environment for families
- Ensure compliance with health & safety and safeguarding procedures
- Provide staff who are respectful, sensitive, and supportive to families
- We take our safeguarding responsibilities seriously and have the same expectation of services we commission including safe recruitment practices. Providers will be required to have rigorous safe recruitment practices in place including that all staff have enhanced criminal record checks, complete and up to date references and comprehensive work history.
Key Dates
- Visits to Paul’s House: 9th and 10th of December 2025
- Deadline for clarification questions: 10th December 2025
- Tender deadline: 12th January 2026 (12 noon)
- Tender interview for shortlisted firms: 26th January 2026
- Inform applicants of outcome: 29th January 2026
- Target start date: 2nd March 2026
Please note that visiting Paul’s House on an agreed date is a requirement.
Application Process
Full details can be found in the tender document and via the apply link.
Location: HMP Leyhill
Job Type: Part time, 7 hours per week (weekend working)
Contract Type: Permanent
Salary: £23,810 per annum FTE (£4,444.50 per annum pro rata)
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme
As Visits Centre Assistant you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services include play and children’s services, and a catering service. You will work as one of the PACT Family team, you will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.
A Visits Centre Assistant provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services, and a catering service.
About You:
To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.
What Pact Offer:
Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel you meet the requirements of this post, please complete an application form by clicking the 'apply now' button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
About us
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.
You may also have experience in the following: Customer Service, Charity, Charities, Third Sector, Not For Profit, Catering, Family Services, Food Hygiene, Catering Assistant, Play Support Assistant (Justice Services), Visitor Centre Support Worker, Family Support Worker, Family Engagement Worker, Family Liaison Worker, Safeguarding Support Worker, Offender Family Support Worker etc.
REF-225 276
We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£37,500.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data.
The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems.
The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists.
The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery.
This is a 12-month fixed-term contract, with a potential 6-month extension.
Essential:
Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System
Previous history of supporting multiple business systems
Self-starter with good initiative
Well organised, methodical
Good Problem solving / analytical skills
Experienced in issue resolution
Excellent attention to detail
Success orientated
The ability to build relationships with key internal and external stakeholders
Desirable:
Experience working in an aligned sector to Look Ahead or an NFP
Civica Cx (Housing Management System)
CRM workflow solutions
Experience of software testing, including test script creation and UAT management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for a Business Support Manager who is enthusiastic to work within our small but driven team. The Business Support team plays a key role in the charity, as the income generated from employers supports our whole operation.
Protect is the UK’s whistleblowing charity. Our aim is to protect the public interest by helping workers to speak up to stop harm and wrongdoing. We support whistleblowers by providing free and confidential legal advice, we help employers improve their whistleblowing frameworks and cultures, and we campaign for legal and policy reform.
The service we offer to organisations is unique and we work with a wide range of organisations in the public, private and charity sectors - and from FTSE to SMEs. Whistleblowing has never been more important and the work we do encourages more employers to develop safe working cultures, where their staff are confident to speak up if they see wrongdoing.
The vacancy would suit someone who has strong line-management and B2B business development skills, who is interested in working in a charity/legal environment.
You will help attract new business, account-manage a number of clients and line-manage 4 members of the team. There are opportunities to be involved in the delivery of training or consultancy, and in the design of new webinars and resources for employers.
We are looking for a self-starter who uses their initiative to contribute great ideas and succeed with their sales.
Business Support Team
The current team consists of the Client Relationship Director, 2 Relationship Managers, 2 Account Executives and a Marketing & Digital Operations Manager. The team is responsible for new business, account management, webinars and round tables, marketing, and product development.
Key Responsibilities
Leadership & Team Management:
· Lead, coach, line manage and develop the Relationship Managers and Account Executives, to consistently achieve target.
· Role model by achieving own sales targets and developing client relationships with key accounts.
· Ensure that the team responds promptly to all enquiries from employers seeking support in enhancing their frameworks.
· Provide mentorship, training, and professional development opportunities for the team to enhance their skills and knowledge, ensuring a supportive and collaborative work environment.
· Set clear objectives and performance standards for the team, conducting regular performance reviews and providing ongoing support.
· Foster a positive and inclusive team culture that reflects the charity’s values.
Sales & Account Management
· Key account management of our high-level Members, leading on associated consultancy projects, sales and upsells.
· Ownership of particular sectors, including researching, approaching, organising and leading on webinars, round tables, blogs and specialist training.
· Selling the charity’s services to inbound enquiries, and identifying prospects and selling the charity’s services through proactive outbound activity.
· Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches.
· Represent the charity at exhibitions, events and conferences.
Service Delivery:
· Assisting the Director in implementing the strategy and scoping new revenue streams.
· Monitor and evaluate service quality, making improvements where necessary to enhance efficiency and effectiveness.
· Develop and maintain resources, guidance, and templates for the team to ensure consistent and high-quality service.
· Develop and improve tools and processes for engaging employers including through feedback.
· Keep abreast of changes in the related environment.
· Working with the Director and Marketing & Digital Operations Manager, ensure content on our website remains relevant, engaging and up to date.
· Working closely with other teams develop systems for better using the data and case studies we have to promote the importance of whistleblowing and the expertise of Protect.
Skills/Experience
Essential
· Successful and demonstrable B2B sales record
· Track record in successful account management and relationship building
· People management experience
· Excellent organisational skills
· Proactivity
· Familiarity with Microsoft Office
Desirable
· Familiarity with case management systems such as Salesforce
· Experience of working in/understanding of the charity sector
Benefits of working at Protect:
- Flexibility. The majority of our team works in our London office two days a week to share ideas and support. We are happy to talk flexible working, but expect this role to be a minimum of 4 days a week.
· 30 days holiday (pro rata) per year in addition to Bank Holidays
· A great place to work – our annual staff surveys reveal consistently high levels of staff engagement and satisfaction
· Supportive and collaborative colleagues
· Access to Open Up – a mental health support platform – for you and a family member.
· A sabbatical on completion of five years' service
Full benefits can be seen on our website. Protect is unable to support visa applications.
The client requests no contact from agencies or media sales.
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Youth Development Leads are the heart of our programme delivery and facilitate high quality & impactful sessions for our young people. Reporting to the Programmes & Impact Manager, you’ll work with autonomy to manage your school partners, develop your team of volunteer mentors and collaborate across our ambitious delivery team with a focus on evidence based continuous improvement.
We are recruiting for two Youth Development Lead positions across Manchester and London
Contract: Permanent with a probationary period of 6 months
Salary: £25,000 – £27,500 pro rata
Location, Hours and Annual Leave:
London
- We’re recruiting for one full time position in London
- Hybrid working with in-school project delivery around region on Mondays, Tuesdays, Wednesdays and Thursdays
- 37.5 hours a week with a mixed working pattern. School term time approximately 3 days 9:00-17:30 and 2 days 11:00-19:30, and School holidays 9:00-17:30
- 29 days per year annual leave – maximum of 5 days to be taken in school term time
Manchester
- We’re recruiting for one part time (0.8 FTE) position in Manchester
- Hybrid working with in-school project delivery around region on Tuesdays, Wednesdays and Thursdays
- 30 hours a week Tuesday – Friday with a mixed working pattern. School term time approximately 2 days 9:00-17:30 and 2 days 11:00-19:30, and School holidays 9:00-17:30
- 23 days per year annual leave – maximum of 4 days to be taken in school term time
Application deadline:
- Manchester Applicants: 9am Monday 1st December
- London Applicants: 9am Friday 5th December
For the full job description, person specification and background information, please download our information pack.
Advocate
Part-time: 18.5 hours per week
Band E | £24,915 FTE | £12,457 actual salary + benefits
Hospital based with an element of home working
We have an exciting opportunity for an empathetic and caring individual to join the Patients’ Representative Service working across both Queen’s Medical Centre and Nottingham City Hospital, supporting older and vulnerable people.
Do you have the skills to represent, advocate and support people and their families, enabling them to make informed decisions around a wide variety of issues? Would you like a busy and diverse role which sees you working in hospitals, liaising with statutory and 3rd party organisations to help older and vulnerable people achieve their desired outcomes and get their voices heard? If so, we’d like to hear from you!
Candidates should have a good understanding of the needs and concerns of older and/or vulnerable people. You will be self-motivated, yet a team player, with excellent communication, organisational and strong IT skills, and be committed to the values of Age UK Notts. Experience of providing advocacy is not essential as full training will be given.
As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.
Download the job description for full details and follow the link below to apply on our jobs page.
Closing date: 9.00am on Monday, 8th December 2025.
Age UK Notts promotes equality and diversity.
Registered Charity Number: 1067881
We're looking for a kind, empathetic and compassionate Independent Domestic Abuse Advocate to join our Homelessness Services in Tower Hamlets.
£30,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The working pattern for this role is:Monday - Friday 9am-5pm
This is a fixed Term Contract until March 2027
What you'll do:
Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Regular attendance at MARAC
* Making relevant safeguarding referrals.
* Support Customers to obtain Non-Molestation Orders where needed and any other civil remedies available to them.
* Working proactively with Look Ahead services to manage domestic abuse risk internally.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
What you'll bring:
Essential:
* Experience of Risk assessments and safety planning with domestic abuse victim/survivors
* In depth knowledge and understanding of the issues facing victim/survivors who have experienced domestic violence and abuse and/or sexual violence.
* An understanding of the intersection of multiple disadvantages, such as mental health, homelessness and substance use.
* Knowledge and understanding of trauma and a trauma-informed practice.
* Experience of conducting needs and risk assessments.
* Experience of providing needs-led support to clients with a variety of support needs.
* Experience of building and maintaining partnerships with other agencies.
Desirable:
* IDVA Qualification
* Experience of working in any of the following areas: Young People; Mental Health; Homelessness; Learning Disabilities
* Knowledge of options for and rights of victims of DVA and proven ability to use in casework, including knowledge of relevant legislation relating to DVA.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please our website for full Job Description
Job Title: Independent Visitor Co-ordinator
Service: Manchester and Stockport
Reporting to: Children’s Rights Manager
Salary: £24,293.53 per annum
Location: Home based (with travel across Manchester and Stockport)
Hours: 35 hours per week
Contract Type: Permanent
Job Introduction
- Are you passionate about supporting and developing volunteers?
- Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
- Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in Manchester and Stockport.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
- Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
- Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
- Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
- Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
- Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
- Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
- Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of Manchester and Stockport.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Emma Keen, Children’s Rights Manager and Martine McFadden, Children’s Rights Manager. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs. When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: Monday 8th December 2025 at 9am
Interview date: Thursday 18th December 2025
Please return your application to: Human Resources via Blue Octopus.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting 2 x Perpetrator Case Workers (known internally as Case Managers) to cover Westmorland & Furness area.
Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
These roles are based at Kendal Police Station, West Morland & Furness, Cumbria, and involve regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.
You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.
You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.
We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children.
These posts will be subject to an Enhanced DBS Disclosure.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:
- sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff.
- ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do.
- champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
- Significant experience of leading and managing a staff team.
- Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
- Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
- Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities
- Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
- Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
- Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
- Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
- Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
- Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
- Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.
What We Offer:
- You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
- An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
- We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
- We provide a 4% pension contribution
- Free Employee Assistance programme 24/7 with access to counselling
- We offer regular team meals and socials - generally during work hours and they are optional.
- We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: December 5th 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
We're looking for an organised, confident and resilient Head of Compliance and Building Safety to join our Property Services Team located at our Head Office in Islington.
£65,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Head of Compliance and Building Safety will lead the strategic management and operational delivery of Look Ahead's compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management.
The working pattern for this role is as follows:M7, T7, W7, T7, F7
What you'll do:
* Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services.
* Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos.
* Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents.
* Act as the lead reporting officer to external bodies including the Regulator of Social Housing and MHCLG.
* Develop and implement policies and inspection programmes aligned with the Building Safety Act and other legislation.
* Monitor contractor performance, resolve disputes, and ensure health and safety standards are met across all sites, working in collaboration to manage the quality of all fire remedial works completed by external contractors.
* Manage budgets, procurement, and contract delivery, ensuring financial accountability risk management, and service excellence so programmes are delivered on time and within budget.
* Promote safeguarding, equality, and data protection across all compliance activities.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* High level of communication skills both written and verbal.
* Highly motivated.
* Well organised and the ability to manage multiply programmes concurrently.
* Ability to self manage and prioritise, demonstrating ability to reach sound evidence-based decisions.
* Good Customer service skills.
* Good analytical and problem-solving skills.
What you'll bring:
Essential:
* Extensive knowledge and expertise of Health and Safety Regulations and including in gas servicing, asbestos management, mechanical and electrical compliance requirements, and other relevant regulations and standards within housing portfolios and fire safety for compliance.
* In-depth understanding of the Building Safety Act and the Fire Safety Act and aware of all current regulations and legislation regards fire safety
Desirable:
* Recognised qualification building construction, Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). A property/building related specialism MCIOB, MRICS, BIFM, MIFSM or Health & Safety. Building Related Degree is desirable.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our webiste for full Job description





