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Sunderland, Tyne and Wear
£20,500 per year plus an on call supplement
Contract, Contract until 29th June 2025, Full-time
Job description

We currently have an exciting opportunity for a Caseworker within our Outreach Support Team in the North East. In this role, you’ll be responsible for supporting survivors of modern slavery currently within the National Referral Mechanism who are either living within the community or in the safe house. The role is to assess and respond to client needs, signpost clients to local services to meet identified needs, and to empower clients to take steps towards independence. You will also work in an agile and responsive team environment providing a great standard of support for clients.

Job Title: Outreach Caseworker                                                                                                                              Reports to: Regional Manager                                                                                                                    Contracted Hours: 37.5 hours per week                                                                                                              Contract Duration: Fixed until 29 June 2025
Salary: £20,500 per annum plus an on call supplement of £750 spread across 12 months.
Location: North East                                                                                                                                            Closing Date: 22nd October 2021                                                                                                                          Interview Date: w/c  25th October 2021                                                                                                              Probationary Period: 3 months                                                                                                                              Direct Reports: N/A

•  Providing casework support for Survivors Of Human Trafficking across the North East, working particularly closely with some of our most vulnerable clients.
•  To be the named caseworker for a group of clients, whilst also supporting the wider team where needed including in the safe house accommodation.
•  To work effectively as a team, including giving responsive feedback and handover information to Line Manager, and colleagues.
•  To independently meet deadlines, including accurately recording and logging support hours, documenting relevant client information and completing other administrative paperwork in adherence to the terms of the contract.
•  To risk assess and take appropriate steps to safeguard clients.
•  To follow ECAT requests and meet KPIs set by contractors.
•  Ensuring all clients receive the full protection/support of the EU convention, as laid out in article 12 of the ECAT.
•  To arrange appointments for individual clients, and liaising with organisations and individuals regarding clients in a professional manner.
•  In Outreach - Visiting clients face to face (where suitable) a minimum of once a month, taking into account what is reasonable to meet that client’s needs.
•  Meeting clients in an appropriate environment, including using remote sessions where needed.
•  To ensure the progression of clients through the system, including journey planning and move on strategies, within the required time frame.
•  To regularly attend supervision meetings with Line Manager.
•  Adhering to all internal procedures regarding City Hearts and any legislation.
•  Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.
•  Being placed on the Drop In rota and 24 hour on call rota to support clients where required. which will include some out of hours working.

Additional documents
Recruitment Monitoring Form (.docx)
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About
City Hearts UK

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our fi... Read more

Posted on: 05 October 2021
Closing date: 22 October 2021
Tags: Social Care/Development,Advocacy
Job closes in 2 days
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