Mutual carers support worker jobs

Job Title:                     Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)  

Reports to:                  CAPSA Team Manager

Geographic focus: Lambeth

Salary:£30,500

Hours of Work: 37.5 per week (flexible working available)

Duration:1 Year Contract (with a potential to extend)

Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.

Purpose of the role

The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.

You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.

In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.

As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).

Job summary

Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.

The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.

Duties and responsibilities

Key Responsibilities:

Advocacy & Support for Black Service Users

• Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
• You will manage a caseload of up to 10 clients.
• This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
• Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
• Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
• Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
• Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.

Culturally Informed Peer Support & Recovery

• Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
• Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
• Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
• Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.

Community Engagement & Stakeholder Collaboration

• Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
• Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
• Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
• Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
• To maintain a level of professionalism in all spaces always.

Role Expectations

• Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
• Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
• Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
• Raise safeguarding concerns following organisational policies and procedures.

GENERAL

• To attend and participate in meetings held by the CAPSA team and other bodies as required.
• To maintain records of hours worked and to complete accurate expense returns.
• To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
• To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
• To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
• To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
• The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualities Required

Each quality is marked as either E (Essential) or D (Desirable).

Experience (E/D)

1. Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
2. Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
3. Experience of identifying and meeting the needs of individual people – E
4. Experience and ability to develop and maintain relationships with various stakeholders – E
5. A commitment to working in an anti-racist and anti-oppressive way – E
6. Confidence in challenging stigma and discrimination within structural settings – E
7. Experience of working in an advocacy or healthcare setting – D

Knowledge and Skills (E/D)

1. Understanding and knowledge of assessment of needs – E
2. Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
3. Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
4. Emotional resilience and the ability to cope with sometimes challenging people and environments – E
5. Ability to work flexibly to meet varying demands on the service – E
6. Good organisational skills, including timekeeping and ability to travel to different locations – E
7. Excellent computer literacy and a good working knowledge of Microsoft Office – E
8. An understanding and awareness of The Equality Act 2010 – E
9. Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
10. Ability to work independently on own initiative and prioritise workload while working as part of a team – E
11. Commitment to learning through work-based learning and mandatory training – E
12. Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
13. Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
14. Knowledge and/or awareness of safeguarding issues – D
15. An additional language (e.g., Portuguese, French, etc.) – D
16. Qualifications in Peer Support / Advocacy – D

We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.

An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.

Youth Development Outreach Worker

Oasis Community Hub Hadley and North Middlesex University Hospital

 Hours: Full-Time

Contract: Fixed Term to March 2026, (With View To Extend)

Salary:  £31,312 per annum, (Inclusive of London Allowance)

Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. 

Oasis Community Hub Hadley is looking to recruit a Youth Development Outreach Worker to join the Oasis Youth Support project at North Middlesex University Hospital. This project offers support to young people who have attended the Emergency Department due to violence in order to promote positive outcomes.

Key responsibilities will include:

· Offering intensive 1:1 support to the young people referred to the project by hospital staff following an attendance at ED due to violence or aggression. Support for the young person can include liaising with parents/carers, safeguarding services and other agencies/networks with the purpose of increasing positive outcomes.

· Being a physical presence in the department, working with key staff within NMUH to ensure all young people who come into ED as a result of a violence or aggression are able to access support where required.

· Planning and delivering sessions focusing around specific areas of violence reduction for young people and professionals.

You could be successful in this role if you: 

· Have a relevant experience working with young people using a Youth Work approach and seen a positive impact from that work

· Are committed and passionate about working with young people who have experienced violence using a young person centred, trauma informed approach.

· Possess excellent oral/written communication and organisational skills.

· Are self-motivated, with the ability to take initiative and work to deadlines.

This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances. 

If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. If you require any assistance to overcome potential barriers to application, please let us know by visisting the Oasis Charity Jobs Website.

Closing date for completed applications is 9am Friday 24th October 2025.

2025.

Interviews will be held during the week commencing Monday 3rd November 2025

in Ponders End, Enfield (more details TBC nearer the time).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Programme & Partnership Lead - Bangladesh

Permanent. Full time

Location: Dhaka, Bangladesh

Salary: T4,475,298 Bangladeshi Taka per year

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Partnership & Strategy Lead, the Programme & Partnership Lead for Bangladesh will be the most senior and key programme, partnership and lead role for each priority country, maintaining oversight of a dynamic and responsive partner portfolio that aligns with organisational values and goals.

The post-holder will ensure Christian Aid's work in partnership employs a decolonised approach to improve locally led work and maximise impact. The role is key in exploring and contributing to multi country programme initiatives across the cluster. The role provides
oversight and leadership to embed a culture of impact. The role plays a lead role in convening spaces with partners and key stakeholders, including faith leaders, and catalysing for change. It plays a key role in strengthening civil society, and fostering coherent linkages among programme, humanitarian and advocacy interventions across priority countries.

The role works collaboratively with partners to shape our response to poverty across the priority countries, to enable a culture of continuous learning. The role leads on ensuring that initiatives contribute to impact in CA’s four global thematic areas.

Some of the main responsibilities of the Programme & Partnership Lead - Bangladesh include:

• Drive and lead the programme/project delivery ensuring that it is connected to work across the cluster.
• ‘Horizon scan’ to identify new potential partners that would enhance impact, and review portfolio under each of the 4 CA thematic areas (plus sub-themes of resilience, protection and inclusion) to maximise impact.
• Drive and enhance collaboration with partnerships and Christian Aid (convening) to effectively co-design, develop, plan, budget, implement, evidence, learn and communicate the impact from interventions within the programme. This will involve strengthening our collaboration with church leaders and FBOs, as part of bringing to the fore our faith identity and aligning with organisational values and goals.
• Manage a priority programme partner portfolio and ensure a collaborative approach in project design and delivery with partners to drive meaningful change.
• Be accountable for donor reporting and compliance, supporting proposal co-development and design with partners to foster a mindset of support and connection
• Lead in convening regular programme review, learning and reflection spaces with partners and key stakeholders, and when we bring CSOs together to enhance our mutual impact.
• Lead on representation for the programme and on country specific issues, and on ACT Alliance collaboration, including exploring joint programming.
• Lead on cross programme sharing and learning, to foster a culture of continuous growth and development.
• Manage and support Programme Partnership Coordinators and Government Liaison Officer to ensure operations provide a strong underpinning for our programme, ensuring high-quality and consistent delivery that aligns with organisational values and goals

About you

Who we are looking for

Essential:

• Master’s Degree ideally in development studies, social sciences or substantial equivalent professional experience.
• Demonstrable experience of living and working in a developing country.
• Substantial experience of collaborative approaches for programme appraisal, financial management, working with partners and capacity sharing with local indigenous partner organisations.
• Substantial management experience.
• Detailed understanding of development issues and key poverty drivers in the context of the specific priority programmes.
• Detailed understanding of development issues in the context of priority countries, of programme management tools and techniques, including financial management tools.
• Detailed understanding of organisational development and working on new operational models.
• Highly developed analytical skills.
• Highly developed problem-solving ability.
• Developed report writing skills.
• Highly developed communication skills which are written, verbal and presentational.
• Highly developed stakeholder engagement skills.

Desirable:

• Substantial experience working with decolonised and localised partnership approaches.
• Substantial experience working with the private sector or private sector-led development programs.
• Substantial experience in multi-sectorial knowledge and/or experience in the four Christian Aid thematic areas.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.