National development coordinator jobs

Are you passionate about helping young people build brighter futures?

Do you love bringing programmes to life, building relationships, and making things happen in education? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Programme Coordinator – Money Heroes.

Who We Are

We’re Young Enterprise - a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills - teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

As Programme Coordinator for Money Heroes, you’ll play a pivotal role in our flagship primary programme, helping children develop financial capability.

You’ll work closely with the Programme Manager and Money Heroes team to:

• Coordinate teacher training events and programme delivery
• Support marketing, promotion, and social media campaigns
• Coordinate content development and website updates
• Help monitor and evaluate programme impact
• Provide high-level customer service to teachers, educators, and YE colleagues

This is a varied role with lots of scope for creativity, independence, and collaboration. You’ll see the difference you make every day — from supporting classroom learning to help children and young people build vital life skills.

You’ll love this job if you are…

• a brilliant organiser, proactive, and keen to support the development and delivery of programmes
• experienced in programme coordination, but we welcome candidates with the drive to grow in this area
• enjoy working across projects, supporting teams, and delivering high-quality experiences for teachers and young people alike
• keen to visit some of the schools we work with to see the programme in action

Key Responsibilities

• Work with the Programme Manager and Coordinator to ensure the smooth day-to-day running of the Money Heroes programme, supporting planning, reporting, system set-up and clear communication.
• Deliver a high-quality experience for schools and partners, building positive working relationships with teachers, consultants, partner organisations and colleagues across Young Enterprise, including senior leaders.
• Support the delivery of the Money Heroes teacher training and mentoring offer, helping educators feel confident and well supported.
• Keep track of programme activities using databases and spreadsheets, including teacher and parent sign-ups and training or mentoring events.
• Collaborate with the Marketing team and Programme Manager to support the growth and visibility of the programme, including contributing to marketing communications and coordinating activity to maintain engagement.

A few practical things

• This is a hybrid role based in London or Oxford, with a minimum of 8 office days per month
• The contract runs until December 2027

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a separate document answering these three questions (max 250 words each).

1. Interest in Young Enterprise

What attracted you to Young Enterprise and the Money Heroes programme?

2. Experience and Achievements

Tell us about one or two of your personal or professional achievements that you’re proud of which demonstrate your ability to organise, support others, or get things done.

3. Skills for the Role

What relevant or transferable skills and experience would you bring to this role?

Applications must be submitted by 23.30 Wednesday 4th February 2026. Please note that applications without answers to the questions will not be considered.

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective

Interviews will take place via Teams w/c 9th February 2026. Please note that applications without answers to the questions will not be considered.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Lead Growth. Build Impact. Inspire Futures.

*Deadline approaching - 12pm, Monday 12th January*

*Interviews Tues 27th January*

You will coordinate the Social Homes for Manchester campaign coalition and implement our strategy for strengthening the housing justice movement in Manchester and across GM. You will lead on organising community workshops and events raising awareness about campaign asks and the Manchester Local Plan consultation process.

You will convene workshops and events focused on building the capacity of a network of ward-based community coalitions to understand housing and planning policy and process. This might include how local development applications are compiled, submitted, decided on; and strategies for ensuring appropriate levels of Section 106 contributions and social rent homes are included in development applications.

You will work with the Social Homes for Manchester Steering Group and community leaders to provide coordination support to at least one neighbourhood planning process and efforts to encourage community-led housing innovations.

You will create a new set of webpages focused on provision of transparent and accessible information on housing need, upcoming developments, and performance against housing targets at ward and city scale.

About you

• You have excellent relationship building skills and experience of working with disadvantaged groups of people to take collective action to achieve positive outcomes for people and communities.
• You enjoy organising activities and events in response to community priorities, interests and needs.
• You have an organised and strategic mindset and the professionalism to foster positive working relationships between community, voluntary, and public sector organisations and representatives.
• You have a basic understanding of housing development and planning application and approval processes and a good understanding of the rationale for increased delivery of sustainable social rent homes.
• You have some experience of web development or website administration and editing combined with the ability to engage digitally excluded groups of people in understanding technical information.

About Social Homes for Manchester (SH4M)

• SH4M is a coalition of community associations, charities, think tanks, academics and social justice organisations focused on accelerating the number of social homes that are created in Manchester by 2030 and ensuring this is done in an environmentally sustainable way.
• Much of our work over the last two years has focused on generating an evidence base, influencing strategy, and set of relationships to facilitate influence, including through convening the Manchester Social Housing Commission which concludes in December 2025.
• SH4M is now focused on implementing a two-year strategy including building a network of citizen coalitions across the city of Manchester with the information and capacity to hold decision-makers and providers to account for accelerated delivery of sustainable social rent homes. This includes taking forward the findings of the Manchester Social Housing Commission.

About CLASS/Community Savers

• CLASS is the lead convening agency for Social Homes for Manchester. We are a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers.
• We build the strategic and financial capacity of tenant, resident, community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships.
• CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.
• CLASS is an equal opportunities employer, and we welcome applications from all suitably qualified persons. However, as part of an alliance focused on #CommunityPoweredPolitics and amplifying the voices and experiences of women experiencing intersecting inequalities, we particularly encourage applications from women from global majority backgrounds and women with disabilities who are currently underrepresented in our workforce.

ABOUT BRIGHTPIP

BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0–2 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma.

We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity.

ABOUT THE ROLE

We are seeking a warm, organised and proactive Project Coordinator to support the smooth running of BrightPIP’s services and internal operations. This role sits at the heart of the charity, ensuring families experience a clear and supportive journey, clinicians are well supported, and systems run calmly and efficiently.

You will coordinate key operational processes including referrals and triage, safeguarding documentation, audit and impact data, training administration, and NHS and Local Authority liaison. You will also provide project administrative support and work closely with clinicians, referrers, partner organisations and trustees.

This role is ideal for someone who enjoys bringing order to complexity, supporting people, and keeping systems running well in a small, dynamic organisation. The role will evolve as the charity grows, offering opportunities to shape and improve processes and support new projects.

You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees.

KEY RESPONSIBILITIES

• Coordinate referrals, triage processes and care pathways
• Induction of new members of staff and trainees
• Act as a first point of contact for families, referrers and partners
• Support clinicians with scheduling, safeguarding processes and documentation
• Maintain accurate records, data systems and audit processes
• Support delivery of training and consultation
• Liaise with NHS, local authority and community partners
• Support data collection and information gathering to inform reporting for trustees, commissioners and funders
• Provide project and administrative support across the charity

ABOUT YOU

Do you have the exceptional qualities and skills we are looking for? A key ingredient is that you are a ‘people’ person, able to communicate well and build rapport quickly. You will be seen by others as caring, trusted and reliable. 

You will have experience in coordination, administration or project support, ideally with experience of working within the charity or not-for-profit or healthcare sector.  You will be someone who is as passionate as we are about giving all babies the best start in life.  Whatever your work experiences, it is essential that you are able to learn quickly how best to support our small and dedicated team of clinicians.

You will work closely with and report to our clinical director but also be able to take the ball and run with it. The mission of this post is that it develops with our service and in time you would become the main point of liaison for the charity.

Do you….?

· Solve practical and logistical problems and make things work more efficiently

· Love a good process because it makes us consistently brilliant

· Delight in planning, organizing, and executing projects from beginning to end

· Get excited by new challenges, big or small – they are opportunities to learn, grow and contribute

· Have brilliant attention to detail, and also know when ‘good enough’ is good enough

· Say “I’ve got this” and mean it

If so, please apply, we would love to hear from you.

WHAT WE OFFER

• Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other 
• Flexible, family-friendly working, with hybrid working
• Opportunity to shape and grow with the role as the charity expands
• CPD and development opportunities

HOW TO APPLY

Please submit:

· Your CV

· A short supporting statement explaining why you are interested in the role and how your experience meets the person specification

We are seeking a Worship Coordinator to help strengthen and develop the worship ministry at Gateway. This role involves working closely with our Senior Pastor and existing worship leaders to deepen our worship culture, support and equip our teams, and help raise up future worshippers.

The ideal candidate will be both spiritually discerning, administratively gifted and developer of others — someone who loves the presence of God, values excellence, and thrives in organisation and team development.

Central location: West Bromwich UK.

Other locations requiring travel: Liverpool UK

Typical week: two to three days in the working week based around West Bromwich.  Sundays rotate around the locations.

This role offers a unique opportunity to serve in a thriving church community, helping shape the sound and heart of worship at Gateway Christian Centre. If you are passionate about worship, leadership, and seeing people encounter God’s presence, we’d love to hear from you.

Please see the attached job description and person specification for full details.

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. 

The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing. This role operates within the context of a volunteer-led global charitable organisation with 153 Member Organisations. 

Job Purpose: 

The purpose of this role is to coordinate and support Monitoring, Evaluation and Learning (MEL) across WAGGGS’ Learning and Leadership Development (LLD) portfolio and other global programmes, as needed. The role supports the development and implementation of organisational and programme-level MEL frameworks, systems and tools, and contributes to effective data collection, learning and reporting.

The MEL Coordinator collaborates with the organisational MEL Manager and wider MEL team to ensure alignment with organisational MEL approaches, standards and systems, while providing day-to-day MEL coordination and technical support to LLD teams and other programmes.

Key Responsibilities: 

Programme MEL 

1.  Development and delivery of MEL framework & system for LLD, and other WAGGGS delivery areas, in alignment with organisational MEL standards.

2. Support the integration and consistent use of MEL methodologies across teams and volunteer-led activities, contributing to a shared approach to evidence and learning. 

3. Consolidate, analyse and synthesise evidence from young women, volunteers, Member Organisations, and staff to support programme learning, adaptation and reporting. 

4. Provide technical support and guidance on all related MEL activities.

Organisational MEL  

1. Contribute to the testing, design, and finalization of a WAGGGS’ organisation-wide Theory of Change, providing technical input and coordinating inputs from teams during the final development phase. 

2. Support the coordination and operationalisation of organisational MEL framework, tools, systems, and reporting processes, in collaboration with the organisational MEL Manager and wider MEL team.

3. Coordinate and support MEL capacity strengthening activities across teams, including guidance, training and troubleshooting, as appropriate. 

4. Support integration of learning and reflection practices into organisational planning, reporting, and reviewing processes.

Please submit your CV and Covering Letter to be considered for this role. Please ensure you refer to the person specification when writing your cover letter and detail why you are interested in this position at WAGGGS.

National Learning and Development Coordinator
 
ABOUT THE ROLE
 
Hours of work: 37.5 hours per week, full time
Salary: £38,870.89 per year (plus London Weighting if applicable)
Place of work: London, or within commuting distance to one of L'Arche's Communities
Contract Type: Full time, permanent
Closing date: Sunday 18th January 23:59
 
This position does not offer visa sponsorship.
 
Main purpose of the role:
The Learning and Development Coordinator is key to setting and maintaining the strategic direction for the people and culture team, as part of the learning and development function in L'Arche. This role provides direction and support to L'Arche Communities in the UK, focusing on learning and development in service of the Mission, and our national and regulatory requirements. 

The Learning and Development Coordinator provides line management to the National Learning and Development team, supporting and overseeing the coordination of key areas of learning.

In close partnership with national and local learning and development structures, they will ensure the implementation of objectives identified in the national and local community's learning and development strategic priorities.
 
Key essential criteria:

• Proven experience of developing and delivering learning and development plans aligned to L'Arche's needs and regulatory requirements;
• Experience of line management, including coaching, support, and performance management of employees and volunteers;
• Strong understanding of learning pathways, skills frameworks, and evaluation of impact; 
• Knowledge of mandatory and regulatory training requirements, including safeguarding;
• Experience of using or managing a Learning Management System (LMS); 
• Experience in a learning and development role, ideally within a charity, social care or health organisation;

You can find more details about L'Arche on our website.
 
Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.
 
Please download the recruitment pack for more details and a full job description and person specification. 
 
The closing date for applications is: Sunday 18th January 23:59
 
Interviews are expected to take place in the week beginning 26 January 2026.
 
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.

We also reserve the right to close the advert early if we receive enough suitable applications.
 
To apply, please answer the questions on our online application form.
 
Please also read our privacy notice for job applicants.
 
REF-225 795

We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:

• Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
• LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.

Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.

Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.

The National Gallery is looking for an experienced Project Manager to lead the delivery of the upcoming major capital projects at the National Gallery. This is an exciting opportunity to contribute to a major capital project that will have a lasting impact on the Gallery’s future.

The successful candidate will have a proven track record in managing complex capital projects and a strong understanding of heritage environments and design quality.

This is a full-time, fixed-term contract for up to 36 months. The role is primarily on-site (4–5 days per week), with some flexibility. Full attendance will be required during key project phases.

For more information, please refer to the attached job pack and explore the benefits we offer.

Head of Fundraising (Philanthropy and Partnerships)

King George & Queen’s Hospitals Charity

King George & Queen’s Hospitals Charity is entering a pivotal new chapter as it becomes an independent NHS charity, with a clear three-year strategic plan and ambitious plans to grow its impact and income.

Reporting to the Chief Executive, the Head of Fundraising (Philanthropy and Partnerships) is a senior, hands-on role responsible for developing high-value fundraising to complement the Charity’s successful community fundraising and events programme. The role will lead the growth of philanthropy, corporate partnerships, and trust income, working closely with Trustees, NHS colleagues, and the fundraising team.

A major appeal is being explored to support the £35m planned development of a new A&E department at Queen’s Hospital. A transformational project with the potential to attract significant philanthropic support. 

This is a rare opportunity to shape and grow a high-value fundraising portfolio at a formative moment, helping secure transformational investment in hospital care for local communities.

Schools and Programme Coordinator / Senior Coordinator – (London)

Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).

Contract: Full time permanent contract

Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking Coordinators to work in London

Reporting to: Programme Hub Manager

About the Role:

We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.

Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.

About You

What we’re looking for in our new Coordinator(s) includes:

· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.

· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes

· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people  

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

What we offer:

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· An additional discretionary “Day for You”, (pro rata for part-time)

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form  explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 9am on 23rd January 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found. 

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this via this Charity Jobs site.

Make a Real Difference to Local Families

Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.

We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.

In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.

The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.

As our Family Engagement Coordinator, you will:

• Build strong relationships with primary schools in Grahame Park, in Barnet.
• Promote Home-Start’s services through school and community events.
• Support communication between schools, families and partner agencies.
• Share updates through newsletters, WhatsApp, email and community channels.
• Signpost families to local services and activities that support wellbeing.
• Receive referrals and assess family needs.
• Deliver school-readiness workshops and parenting groups.
• Liaise with schools, health and community services

About You

We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.

You will have:

• Experience working or volunteering in schools, nurseries, family support or similar settings.
• Parenting experience or experience caring for young children.
• Understanding of early years development and primary school systems.
• Strong communication and relationship-building skills.
• Knowledge of safeguarding responsibilities.
• The ability to engage with families facing complex challenges.
• Experience of delivering workshops or groups.
• Understanding of neurodiversity and SEND support.

What We Offer

• A supportive and collaborative team environment
• Opportunities for training and professional development
• A role where you can directly improve the lives of children and families
• Term-time only working arrangements can be considered

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.

Volunteer Coordinator - Build a Nationwide Technology Support Network

Salary: £30,000 per annum FTE (£18,000 actual)
Hours: Part-time, 0.6 FTE (21.75 hours per week - genuinely flexible)
Contract: Permanent
Location: Fully remote, with travel across the UK
Reports to: Project Manager

Ready to build something meaningful?

Do you have experience recruiting, supporting and motivating volunteers?
Are you excited by the idea of building a national volunteer network that delivers real, life-changing impact?

Charity People is delighted to be partnering with a charity to recruit a Volunteer Coordinator for a newly created role at a pivotal moment in their evolution.

A chance to shape something from the very beginning

The charity is undergoing an exciting transformation. Long known for providing audio equipment, they're evolving into the UK's leading technology empowerment service for people with sight loss.

This role sits at the heart of that change. As Volunteer Coordinator, you'll build and nurture a nationwide volunteer network that will transform how people with sight loss access technology support. You'll be the heartbeat of the volunteer programme - recruiting, onboarding, supporting and championing volunteers across the UK.

Working closely with the Project Manager, you'll ensure volunteers feel valued, confident and supported to deliver excellent, accessible technology support.

The impact you'll make

• Recruit and onboard volunteers, ensuring strong geographic coverage and diversity
• Manage DBS checks, safeguarding processes and volunteer records
• Support volunteers day-to-day, acting as their primary point of contact
• Monitor wellbeing, workload and retention to prevent burnout
• Match volunteers to service users based on skills, location and availability
• Build peer-support networks, mentoring relationships and learning opportunities
• Create recognition programmes and development pathways
• Foster a strong, connected volunteer community across digital and in-person spaces

This is a role for someone who cares deeply about people, thrives on purpose, and understands what makes volunteers feel supported and valued.

A culture built on trust, flexibility and wellbeing

The charity understands that life doesn't stop at the door of work. The charity is deeply committed to staff wellbeing and recognises that family responsibilities, health, caring roles or life events sometimes need to take priority.

You'll be supported in a truly flexible, family-friendly working environment, built on:

• Trust, not micromanagement
• Respect for individual circumstances
• Autonomy over when and how you work
• A leadership team that genuinely listens

This is a remote-first organisation where people are trusted to do their best work in a way that works for them - and where kindness and accountability go hand in hand.

What else is on offer

• Fully remote, genuinely flexible working
• Part-time hours (21.75 per week) arranged around your life
• 15 days' annual leave plus bank holidays (pro-rata, based on full-time entitlement)
• Additional time off over the Christmas period
• Auto-enrolment pension
• Quarterly in-person team days and occasional events
• A supportive, mission-driven team that values collaboration and care

Inclusion at the heart of everything

The charity is committed to equality, diversity and inclusion and strongly encourages applications from people with sight loss. Lived experience is highly valued, and reasonable adjustments will be made throughout the recruitment process and in the role itself to ensure everyone can thrive.

Application deadline: Friday 23rd January 2026

(Please do not write a cover letter until we have shared the JD and held an informal briefing call)

Interviews: Tuesday 24th February 2026

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About us 

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About Citadel 

 
Community Connectors forms part of the Citadel programme. Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them. 

About you 

We are looking for an outgoing, confident and skilled communicator, comfortable with building relationships, including for support, influencing people, and with public speaking. You will be a self-motivated, committed person with experience of working and/or volunteering in the homelessness, housing or voluntary and community sectors.
 
About the role 

The successful candidate will be responsible for developing our London projects, continuing and growing the support we offer and relationships we’ve built. The focus of the role is volunteer management and support coordination: specifically the recruitment, training, support and supervision of volunteers; and overseeing the support volunteers offer

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme.  

Ready to take on a Supporter Care Coordinator role where your work supports a meaningful cause?
 
This is a fantastic opportunity to join a purpose-led national charity as their Supporter Care Coordinator, supporting a vital Individual Giving programme at the heart of fundraising and supporter engagement.
 
This role would suit someone who enjoys building warm relationships, delivering excellent supporter care, and keeping things running smoothly behind the scenes, all while knowing their work truly makes a difference.
 
If you have previous experience in supporter care, fundraising administration, income processing or CRM systems - particularly within a membership, charity or non-profit setting, this could be the role for you!
 
Role: Supporter Care Coordinator
Organisation Type: Charity
Salary/Rate: £14.36 per hour
Working Arrangements: Full-time (37.5 hours per week)
Location: London (Hammersmith office-based)
Employment Type: Temporary position
Duration: 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Supporter Care Coordinator, you’ll play a central part in delivering outstanding supporter care and supporting Individual Giving activity, ensuring supporters feel valued, heard and appreciated at every touchpoint.
You’ll be the friendly first point of contact for supporters and will ensure donations are handled accurately and efficiently, acknowledgements are sent promptly, and CRM records are kept up to date. You’ll also support the delivery of fundraising appeals and collaborate across teams to improve processes and engagement.
 
Your responsibilities will include: 

• Managing the appeals donation process, including opening post, batching cheques, recording donations on CRM, banking and acknowledgements
• Acting as the first point of contact for supporter enquiries via phone, email and post, responding in a warm, friendly and professional manner
• Supporting Individual Giving activities, including drafting copy, proofreading artwork, checking data and contributing to digital fundraising
• Leading on the thanking process, including drafting content and setting up mail merges for appeal thank-you letters
• Working closely with colleagues across the organisation during key fundraising periods
• Liaising with suppliers and managing equipment used for in-house donation processing
• Supporting ad hoc projects such as due diligence tasks, legacy and in-mem acknowledgements, and data reporting
• Being flexible to support fundraising events (e.g. London Marathon)

About You:
 
You’ll be someone who genuinely enjoys engaging with supporters and understands the importance of excellent customer service in fundraising. You’ll be organised, proactive and comfortable managing multiple tasks with accuracy and care.
 
You’ll bring: 

• Experience using CRM and income processing systems within a charity environment
• Strong written and verbal communication skills
• The ability to work independently while thriving as part of a small, collaborative team
• A commitment to continuous learning and personal development
• A genuine belief in the mission, values and impact of the organisation 

Why Apply?
 
Be part of a national charity making a real difference to children’s lives
Join a supportive, values-led organisation with a strong, inclusive culture
Play a key role in shaping supporter experience and engagement
 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged. Apply now to be part of a charity that truly puts supporters at the heart of everything.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.