National development coordinator jobs

Role Purpose: Carry out actions in support of the strategy set out in the Business Plan. Key responsibilities include: Strategy and Business Development and to lead the fundraising effort MAIN DUTIES AND RESPONSIBILITIES

· Work with the Board of Trustees to develop the overall Business Strategy

· Lead the Fundraising programme, with a target income of £100,000 + per annum new funds

· Manage relationships with other 3rd party organisations operating in adjacent healthcare sectors

· Working with the Clinical Consultant, open 5 new Leg Clubs per annum, maintaining a prospective list of 10-20 potential new launches at any one time

· Work with existing and prospective Leg Clubs to understand the NHS landscape both to facilitate growth and to support existing clubs

· Develop relationships with existing Leg Clubs

· Support the Educational Programme of the Lindsay Leg Club Foundation REPORTING

· Produce a monthly activity report

· Report to Board of Trustees at the Quarterly Board Meetings

PERSON SPECIFICATION

1) Experience of 3rd Sector Charity organisations

2) Demonstrable Fund Raising experience

3) Strong interpersonal skills to be able to liaise with different stakeholders

4) Experience in dealing with the NHS and/or healthcare market more generally

5) A genuine interest to support better physical and mental healthcare provision for older people

GENERAL

This is a Sole Trader position which means that the individual must provide their own laptop/computer, phone etc. Appropriate expenses will be reimbursed. This role description is not exhaustive and the successful candidate may be asked to undertake additional appropriate duties as required.

TRAVEL

The role will require regular travel. The post holder must possess a driver’s license and ensure own vehicle is in good clean good clean working order and suitable for the task. The postholder will be reimbursed travel expenses in accordance with the Foundation’s Expense Policy. ABOUT The Lindsay Leg Club Foundation was established in December 2004 with the main objective of facilitating and managing the co-ordinated growth of the network of the Leg Clubs and to provide the Clubs with any information and support that they may require. The Foundation achieved charitable status in September 2005, Charity Registration Number: 1111259. Individual Clubs are members of the central Foundation and operate according to the Lindsay Leg Club Model. The model is set out in a practical Handbook which details how Clubs can be established. It includes guidelines on the four key elements of the model, procedures, policies and standards. 

We are looking for a professional who can join us in assisting in implementing our National Lottery Heritage Fund Project:  Local to Global 2.0 – From a resilient to an adaptive network. 

This project is exploring devolved power sharing among UNESCO Sites to help build their resilience and adaptability through openness and collaboration.

 This is an important administrative and coordinator role in delivering the approved purposes of the grant agreement with the National Lottery Heritage Fund by coordinating events and communications across a national network of natural, cultural and built heritage sites. 

The post holder will be required to coordinate and attend events across the UK, including our annual national conference in London and other planned regional events throughout the year. Travel and occasional overnight stays may be needed.

Role Purpose

The Events Coordinator is responsible for planning, organising, and delivering a varied programme of impactful events for service users, volunteers, and the wider cardiomyopathy community. These include, but are not limited to, supporting logistics, planning and execution of information days, medical education events, webinars, volunteer development days, and the charity’s annual national conference.

The role covers the full lifecycle of event management, from concept and planning through to delivery and evaluation. This includes oversight of event budgets, supplier and stakeholder management, and ensuring all events are delivered to a high standard, on time, and within budget. Events will be delivered both in person and online, so confidence in managing virtual and in-person events is essential.

Working collaboratively with colleagues across the charity, the Events Coordinator ensures that every event is accessible, engaging, on budget and aligned with Cardiomyopathy UK’s mission to improve the lives of people affected by cardiomyopathy.

Key Responsibilities

Event Planning & Delivery

• Work with internal teams and external stakeholders to define event objectives, content, themes, budgets, and logistical requirements.
• Plan and deliver a varied programme of events including information days, medical education sessions, webinars, volunteer development days, and the annual national conference.
• Research, negotiate, and book venues, suppliers, exhibitors, speakers, and contractors.
• Develop and manage event timelines, schedules, budgets, contracts, and all related administration.
• Oversee event budgets, ensuring costs are monitored, value for money is achieved, and accurate reporting is provided.
• Coordinate and supervise event staff, volunteers, and suppliers to ensure smooth and professional event delivery.
• Lead on event promotion and marketing, working with communications colleagues to maximise reach and attendance.
• Deliver online and in-person events, ensuring a high-quality experience for all participants.
• Ensure all events are delivered safely, inclusively, and in compliance with health and safety, accessibility, safeguarding, and organisational policies.
• Troubleshoot and resolve issues during events to minimise disruption.
• Collect, analyse, and report on event feedback, providing recommendations for future improvements.

Stakeholder & Relationship Management

• Build and maintain strong relationships with internal teams, external partners, speakers, suppliers, and volunteers.
• Act as a key point of contact for event-related queries before, during, and after events.
• Work collaboratively with teams across the charity to enhance events and develop new formats to meet emerging needs.

General Responsibilities

• Maintain accurate records and documentation for all events.
• Provide administrative and project support as required.
• Contribute to a positive and collaborative team culture within Cardiomyopathy UK.

Person Specification

Essential

• Experience coordinating and delivering events, including online and in-person formats.
• Proven budget management skills and experience negotiating with suppliers.
• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines.
• Excellent communication and relationship-building skills, able to work effectively with a wide range of stakeholders.
• Confident using event software, online meeting platforms (Zoom, Teams, etc.), Eventbrite, Mailchimp and Microsoft Office applications.
• A creative approach to problem solving and event promotion.
• Willingness to work flexibly, including travel to events, occasional evenings or weekends when events require.

Desirable

• Experience of working in the charity sector or healthcare environment.
• Experience of evaluating event impact and outcomes.
• Knowledge of accessibility and inclusion best practice in event delivery.

The Royal College of Radiologists (RCR) is seeking a highly organised and proactive Project Coordinator to join our growing AI team.

This is an exciting opportunity to support work at the forefront of healthcare innovation helping the RCR lead the safe and effective adoption of artificial intelligence in radiology and oncology. If you’re curious, motivated, and ready to help drive impactful projects in the medical field, we’d love to hear from you.

What You’ll Do:

Support our AI Programme

• Be the first point of contact for AI-related queries and stakeholders.
• Organise and support meetings with leading experts in healthcare AI.
• Coordinate events, maintain documentation, and track project progress.
• Help ensure the RCR remains a leading voice in healthcare AI.

Deliver High-Impact Data Projects

• Support the planning, delivery, and analysis of our annual workforce censuses.
• Maintain contact lists, track responses, and validate data.
• Help produce reports that influence media, government, and NHS workforce planning.

General Responsibilities

• Provide excellent customer service to internal and external stakeholders.
• Maintain accurate records and documentation.
• Draft correspondence and briefings.
• Uphold data protection and confidentiality standards.

What You’ll Need:

• Proven experience in administration and project support.
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Excellent organisational and time management skills.
• Analytical mindset with attention to detail.
• Ability to work independently and collaboratively.
• Strong communication and relationship-building skills.
• Interest in AI, healthcare technology, or data analysis.
• Experience with Excel or Power BI.

This is more than just a coordination role  it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Early Intervention Coordinator is a key role within the School Based Needs Service, working as part of the borough and district-based community teams, comprised of NHS staff and third sector workforce under the umbrella of The Surrey Wellbeing Partnership. This team will build support around schools offering a wide menu of services across a cluster of schools based on borough/district boundaries.

The role of the EIC is to deliver and support children and young people through one- to- one direct work, small group sessions and signposting to specialist services. These interventions will be delivered across a network of secondary schools in the Runnymede, Surrey Heath and Waverley areas.

Responsibilities 

1. Design, deliver and review evidence-based interventions for children and young people which aim to improve mental health and well-being and build on existing strengths

• Assess the needs and strengths of the referred young person and help them identify individual goals to achieve desired change (Goal Based Outcome Assessments).

• Manage own caseload of children and young people facing a wide range of issues, in both one to one and group settings, to address emerging needs and help build resilience, develop coping strategies and improve their mental health & wellbeing.

• Provide advice, guidance and signposting to young people and their families, that will connect them to resources that will support young people’s wellbeing.

• To operate at all times from an inclusive values base, which recognises and respects diversity and ensures all work is sensitive to a range of ethnic, cultural and religious groups, is gender sensitive and anti-discriminatory.

2. Develop and maintain relationships with key school staff in secondary schools and Schools Based Needs Team

• Work in close partnership and collaboratively with pastoral staff in school, Surrey Wellbeing Partners, Surrey and Borders NHS Partnership, Surrey Children’s Services, local Mental Health Support Teams and other community-based services to provide the most effective service for children, young people and families.

• Ensure that children and young people with more intensive support needs are put in touch with relevant Intensive Intervention services (whilst continuing to provide support until the intensive support is in place).

3. Impact, Monitoring Evaluation and Reporting

• Accurately record individual engagement and evidence of change using appropriate outcomes data to ensure support programmes can be accurately monitored and evaluated. 

• To collect and share case studies that demonstrate good practice and the impact of interventions on outcomes for children and young people.

• Work with colleagues and line manager to ensure that your work is aligned to organisational strategy, key objectives and annual plans and budgets.

4. Personal Development/Other Duties 

• Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon

• Work within Eikon’s internal policies, safeguarding, health and safety, and data protection regulations

• Work as part of a team to lead and inspire collaboration across Eikon

• Attend training as discussed and agreed between yourself and line manager

• Attend team meetings and engage in 1:1 supervision

• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support

• Be responsible for equipment/resources linked to service delivery

• Work across multiple geographical locations 

About us:
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

About our Wellbeing team:

Here at Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We’re small enough for you to see the impact your skills have, and big enough to support you with training, experience and opportunities.

We’re a friendly team committed to providing excellent support and services to our carers and families.

About the role:

We are looking for a Complementary Therapies Coordinator to provide complementary therapies to our patients and carers, as well as working with our multi-professional team and coordinate the complementary therapy volunteers to provide a high standard support to our patients and families.

About you:

You will have experience of working with people affected by a life-limiting illness, as well as experience in different complementary therapies such as aromatherapy, massage, or reflexology. You will have a CNHC professional registration or relevant. 

If you are enthusiastic, flexible and share our values, and if you care about making a difference in the last years of someone’s life, we would love to hear from you! 

Our benefits:
As well as our competitive salary package and the opportunity to join an organisation which puts patients at the heart of what we do, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
• educational and professional development opportunities (we have an on-site Education Team)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant
• employee Assistance Programme
• access to Blue Light Card discount card
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

Applications will be reviewed as they are received and interviews may arranged in advance of the publicised interview date.

Please note this vacancy may be closed early if the position is filled before the advertised closing date.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Our overarching vision is to see an increase in the number of those aged 18 to 35 across Baptists Together who find and follow Jesus and grow into their calling and ministry. By this, we hope to initiate and revitalize churches and other expressions of Baptist life.

The Coordinator should pay particular attention to the inclusion of 18-35s from under-represented groups.

We recognise and acknowledge the call to equip a new generation of leaders, and the person who takes on this role will have a key part to play.

Role: People (HR) and Governance Coordinator

Location: The Royal Court Theatre, London

Contract: Full time, permanent

Salary: £32,643 (gross) per annum

The Royal Court Theatre has an exciting opportunity for someone to join People team as People and Governance Coordinator. 

This role is central to the internal operations of the Royal Court, providing high-quality coordination and administration that underpins how we support our staff, deliver effective governance, and maintain a positive workplace culture. The postholder will oversee key HR procedures, systems and records (including recruitment and payroll support), coordinate trustee and board activity, and ensure clear and consistent internal communications across all teams.

Alongside this core administration, the role offers an opportunity to develop as a trusted People Partner for our Front of House and Catering teams, providing first-line guidance on people matters and gaining insight into the internal management of a leading cultural charity. Handling a high volume of correspondence, processes, and confidential information, the post requires strong organisational skills, attention to detail, and discretion.

The successful candidate will:

• Have proven experience in an administrative role within a busy office environment (not necessarily arts-specific). 

• Have practical experience in HR and/or recruitment, ideally supporting onboarding, payroll processes and employee lifecycle documentation

• Have excellent written and verbal communication, with attention to detail and the ability to tailor communications for different audiences.

• Be able to manage multiple tasks and deadlines, balancing competing priorities

Further details of the role can be found in the Job Description (link above). If you are interested in this role, please complete an application form through ‘Apply Here’ link below and by no later than 17th September 2025. Please address how you meet the criteria set out above within your application.

To note, your application can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible format for your application to be received, please contact the recruitment inbox

If you have any questions about the role, please contact the recruitment inbox ahead of the closing date.

Engagement Coordinator 

Brighton and Hove Speak Out is a dynamic local advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives through providing a range of advocacy services and community projects.    

We are seeking to appoint a part time Advocacy and Engagement Coordinator to deliver a programme of engagement and consultation activity. The post holder will support people with learning disabilities to have their say about local services, share their experience about how support and services impact on their lives and make recommendaitions for improvements.

The role involves organising outreach and consultation on different issues. The post holder will support a group of self-advocates (the Link Group) to take part in planning, running and reporting to the Learning Disability Partnership Board.  

The Post Holder will also support health advocacy, training and awareness raising at Speak Out. They will support the ‘Thumbs Up' campaign led by a group of Speak Out members.

About you

The successful candidate will need excellent communication and organisational skills, including report writing, and will be able to manage a complex workload. Experience of advocacy and/or group work with vulnerable clients is essential. Knowledge of learning disability services and experience of working with people with learning disabilities is an advantage.  

If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.  

For more information see Speak Out’s website

Benefits to you:​  

• Holiday entitlement of 30 days, plus bank holidays  

• Flexible hybrid working  

• 3% employer pension contribution  

• Employee Assistance Programme (Wellbeing support package)  

• Committed to training and learning opportunities for continuous development  

• A strong sense of purpose knowing your work makes a real impact  

How to Apply

An application pack and more information about Speak Out can be found on our website:

All successful applicants are subject to an enhanced DBS.

Important Dates:

Closing date: Monday 10th November 

Interviews: Thursday 20th November  

Successful applicants are subject to enhanced DBS checks.  

Equality and Diversity

Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role. 

Are you ready for a new challenge?

We are looking for an excellent communicator who is able to motivate and empower others to join our experienced team supporting Unpaid Carers across Lewisham. The service supports people to improve their health and wellbeing, and access wider support that meets their needs.

This is a great opportunity to support local communities and work with Unpaid Adult Carers, Young Adult Carers and Young Carers, completing assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

This is a full-time role and applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a relevant sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

Be part of something amazing!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

We’re hiring two enthusiastic Dad Matters Coordinators to support the expansion of our project in Surrey and drive this vital work forward.

Job Title: Dad Matters Coordinator x2
Employer: Home-Start Surrey
Hours: Part time, 18.5 hours a week.  Work patterns and hours will be agreed with the successful candidates.
Salary: £27,000 - £32,000 per annum, pro rata
Location: These roles cover locations across Surrey, offering the chance to work face-to-face in community and partner venues. Every day is varied and rewarding, as you help improve the lives of families.

About Us

Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.

Dad Matters Surrey exists to support dads to have the best possible relationship with their families. We do this by providing 1:1 and group peer support, helping Dads make sense of parenthood, and providing or signposting Dads to mental health support and access to relevant services. Working closely with other professionals, we are able to better support dads in the first 1001 days of their parenting journey.

As Dad Matters Coordinator your key responsibilities will include:

• Deliver face-to-face support and engagement with dads.
• Raise awareness of mental health and parenting support available to fathers.
• Support volunteers with lived experience of fatherhood.
• Collaborate with Home-Start Coordinators to ensure holistic family support.

We’re looking for someone who is:

• Passionate about supporting dads and families.
• An excellent communicator and relationship-builder.
• Confident working independently and as part of a small team.
• Knowledgeable about perinatal mental health and the challenges faced by dads.

What We Offer

• Flexible working hours and locations.
• A supportive, values-driven team culture.
• The chance to make a real, lasting impact on families in your community.

Deadline for applications: 5pm Friday 31st October
First Interviews: w/c 10th November
Second interviews: w/c 17th November

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Home-Start Surrey is committed to equal opportunities and safeguarding children.

All roles are subject to an enhanced DBS check and references.

​No agencies please.

Feeding Liverpool is entering a new chapter in its mission to tackle hunger and food insecurity across the city. We are strengthening our commitment to embedding Good Food principles in every aspect of Liverpool’s food system.

We are recruiting a Policy Coordinator / Lead—a strategic and collaborative thinker who will work closely with Liverpool City Council and a wide range of partners to shape food policy and drive systemic change. This role will lead initiatives to improve food provision for children and young people, influence council policies, and secure funding to advance the goals of the Good Food Plan.

We are a stable, well-funded organisation with a dynamic team, a committed Trustee board, and a vibrant network of partners. Our work is rooted in the lived experiences of Liverpool’s communities—from those facing food insecurity to growers, educators, businesses and community organisaitions. We are proud to be seen as a national exemplar for alliance-based approaches to food justice.

Yet, challenges remain. Liverpool continues to face high levels of food insecurity and health inequality. The community food movement is under pressure from inflation and supply chain issues. The Policy Coordinator / Lead will play a key role in addressing these challenges by embedding Good Food principles across council departments, leading strategic initiatives, and amplifying the voices of our communities.

Main purposes of job:

● To collaborate with Liverpool City Council in reviewing policies and procedures to embed Good Food principles across relevant departments and programmes of work.

● To lead initiatives that improve food provision for children and young people in education and learning settings across Liverpool.

● To scope and secure funding opportunities to advance the goals of the Good Food Plan.

● To collaborate with partners to embed a community-centred approach to improving health, wellbeing and tackling social inequalities.

Key responsibilities:

● Develop and advise on policies and strategies to integrate Good Food principles into council operations, contributing to Sustainable Food Places silver award submission.

● Re-establish and lead Liverpool’s Good Food Policy working group.

● Lead the development a city action plan to improve food provision for children and young people in education and learning settings across Liverpool.

● Conduct and synthesise research, data, lived experience, and policy insights to produce evidence-based recommendations/ actions.

● Document and showcase progress towards the goals of the Good Food Plan.

● Collaborate with national and local stakeholders, including public, private, and VCSE sectors, to develop and implement strategic food-related projects.

● Provide leadership on food policy within the council, aligning initiatives with broader city objectives such as sustainability, public health, and economic growth.

● Identify and pursue funding opportunities to ensure the sustainability of food systems initiatives.

● Represent Feeding Liverpool and Liverpool City Council at local and national events.

*To access the full Job Description and the Person Specification for this role, view the attachment below or visit the Vacancies page on our website.

We encourage candidates who are passionate about food justice, policy innovation, and community-led change to apply.

You’ll be based in or near Liverpool, with the flexibility to work remotely 1–2 days per week, and will be expected to engage actively with our communities and stakeholders.

We also welcome expressions of interest from organisations who may wish to explore the secondment of a member of their staff into this role. Feeding Liverpool values cross-sector collaboration and recognises the potential for shared learning and impact through secondment arrangements. If your organisation is interested in exploring this opportunity, please get in touch to discuss how we might work together.

Please submit applications and expressions of interest via the instructions on our Vacancies page.

Rotherham Hospital & Community Charity is looking for a passionate, dynamic Fundraising & Engagement Coordinator to drive income, awareness, and engagement across the Trust and wider Rotherham community. This is your chance to take ownership, develop innovative fundraising ideas, and champion the Charity at events, with donors, corporate partners, schools, and NHS staff.

You’ll play a key role in embedding fundraising across the Trust, leading staff campaigns, ambassador programmes, and high-profile events. The role also involves volunteer engagement and supporter care, ensuring every interaction inspires and maximises impact.

This is a visible, influential role for a results-driven fundraiser who thrives on creativity, innovation, and making a real difference to patients, staff, and the Rotherham community. Travel across the region and occasional attendance at external sites are required.

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness

The Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and food partner relationships, together with raising awareness of FareShare Go across your local area.

The Community Coordinator will work across their designated area, with the following key outcomes:

• Charity recruitment and onboarding. Community Coordinators are responsible for maintaining and increasing the number of charities collecting from food partners in the CC’s area, by generating leads through their local networks and research, working with the Regional Support Team to guide charities through the FareShare Go onboarding process and matching charity needs to available food sources in their local area using the ‘right charity-right store’ principle.
• Charity account management. Community Coordinators manage relations with all the charities in their area, in collaboration with the Fareshare Go Customer Support Team, to ensure the best possible experience for their charities. CCs conduct charity account reviews in person or remotely, with all their charities at least once a year, carry out annual Food Safety Checks and follow up food safety or contract breaches to ensure that the FareShare Go programme delivers the very highest levels of food safety assurance for our food and charity partners.
• Food partner account management. Community Coordinators manage relations with food partner outlets in their area, working closely with the Escalated Customer Support Team to resolve issues between charities and outlets by visiting stores and restaurants to collaboratively fix problems and promote engagement by food partner colleagues. Community Coordinators build and maintain relationships between food partners and local charities by educating colleagues about their charities, promoting volunteering opportunities and maximizing the value of local relationships between charities and food partners.
• Area development. As the territory owners for their areas, Community Coordinators use their local knowledge to increase the volumes and food types that their charity accounts can accept and use, to ultimately maximise the social value of food distributed through the programme.  This includes supporting charities to increase their capacity to take more chilled and frozen food, expand their services into new areas or new distribution channels and reach more members of the local community.
• Community marketing and engagement. Community Coordinators are ‘the face of FareShare Go’ in their local areas and promote the programme’s benefits to local voluntary organisations, umbrella groups and zero-waste and food insecurity groups.  They work collaboratively with FareShare Regional Centres in their area, researching local activities, presenting at group meetings and educating charities about FareShare Go and the food and other support they can access from our food partners

Person Specification

Essential

• Have exceptional relationship building skills with a range of stakeholders
• Experience of working in a customer service, account management or similar environment
• Be a strong communicator who can engage with a variety of audiences[KS1]
• Be confident and persuasive in handling difficult situations, whilst demonstrating calmness and professionalism
• Demonstrate strong problem-solving skills
• Self-manage your own performance and workload
• Have initiative and innovative thinking, to shape new/different ways of working
• Be organised, with a proven track record of achieving quality results
• Have a proven ability to create links across teams to share best practices
• Have strong IT skills and knowledge of Microsoft Office
• Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK.
• Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region. 
• This role is field based and the successful candidate will need to live and be able to travel around Northern Ireland 

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous.
• Some experience in data analysis and project planning is advantageous
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of training and managing others

Field based*
The expectations for the ‘field based roles’ are: 1- 2 days per week visiting charities, your team, food partners and regional centres, 3 - 4 days working from home.

The successful Candiate will need to have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region. the successful candidate will also need to live in Northern Ireland, or be willing to relocate to Northern Ireland