National head of operations jobs

Hours: Full-time

Pay: Up to £42,440 GBP gross per annual (dependent on experience)

Duration: Permanent

Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations)

Can you ensure strong financial control and accountability while supporting life-saving operations across a global organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our financial delivery in the field to ensure it remains robust, compliant, and responsive in complex and fast-paced environments. In this context, the Roving Finance Manager will play a pivotal role in leading financial management across our emergency responses through direct deployment.

You will take responsibility for the day-to-day financial management of international deployments, ensuring strong financial control, accurate reporting, and compliance with donor and organisational requirements in-country. Acting as the lead finance focal point within responses, you will work closely with Team Leads and field teams to support decision-making and ensure resources are managed effectively in high-pressure environments.

Alongside operational financial management, you will ensure that financial processes, systems, and controls are implemented and maintained in-country, strengthening compliance and accountability across responses. You will support field teams through training and guidance, ensuring that financial procedures are understood and consistently applied in challenging contexts.

This role will work closely with the Head of Finance (International), Operations, HR, and programme teams, acting as the key link between HQ and field finance. When not on deployment, you will contribute to supporting ongoing responses and strengthening financial processes across UK-Med’s international operations.

This is an exciting opportunity for an experienced finance professional who thrives in dynamic environments, is comfortable working hands-on in the field, and is motivated by supporting life-saving humanitarian operations. Your work will play a key role in ensuring UK-Med’s financial integrity and accountability where it matters most — on the ground.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute directly to the delivery of critical healthcare in crisis settings.

How to apply

We strongly recommend that you read the Candidate Information Pack – Roving Finance Manager - April 2026 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Friday 24th April 2026.

This is a rolling recruitment process; applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. Candidates are therefore encouraged to apply early.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Job title: Head of Principal Gifts
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)

About the role:

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant and growing team. This is a new position, part of an expansion of our Advancement Division.

What you will be doing:

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

At Imperial, philanthropy has the power to change lives. In this role, you'll be at the heart of that - cultivating relationships with high-net-worth individuals and like-minded stakeholders, and helping drive our most ambitious fundraising and alumni engagement campaign to date.

Working closely with the Director of Development: Principal Gifts and Global, you'll lead on gifts that are genuinely complex and career-defining in scale.

What we are looking for:

We're looking for someone entrepreneurial and ambitious: a natural relationship-builder who thrives in complexity, navigates ambiguity with confidence, and knows how to bring the right people together at the right moment. If that sounds like you, we'd love to hear from you.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:

• Head of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Thursday 16 April 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

Job Title: Head of Centre 
Salary: £52,406 per annum, plus 15% ILW
Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm 
Contract Type: 16 month fixed term contract
Location: London
Reports to: Director of Clinical Services 
 
THE CHARITY 

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. 
 
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.    
 
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.
 
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
 
THE OPPORTUNITY 
 
We are seeking an experienced clinician to join us on a Fixed Term Contract to cover a period of maternity leave.
This is a key role in the organisation, leading our James’ Place centre in London and taking overall responsibility for the clinical and operational management of the center. The Head of Centre will lead a team of suicide prevention therapists and will take responsibility for clinical oversight and governance. The Head of Centre is the guardian of ethos, culture and tone of James’ Place. 
 
The role will work alongside the centre manager, overseeing the day-to-day operations, managing budgets and HR, and ensuring the safe and effective delivery of our service.
 
The Head of Centre is also responsible for managing and reporting on the results and caseload in London, ensuring these are communicated accurately and clearly. As the most senior clinician at James’ Place London, we expect you to be responsible for managing your own caseload which may involve up to 20% of your time.
 
The Head of Centre plays a key role in raising the profile of James’ Place London and will work closely with our fundraising and communications team to ensure that we are engaging with a wide range of local stakeholders and partners to drive referrals to the centre.
 
They will work closely with our broad range of referrals partners, including the NHS, community, and charity partners. They will also work closely with our outreach team to ensure that men in crisis can reach us directly.
The role is expected to work highly collaboratively with other Heads of Centre and senior managers to work towards our strategic plan and meet our charitable objectives.
 
The post-holder will be expected to travel to other James’ Place sites to assist in addressing issues as requested.
 
The post holder must have a clear understanding of performance management of teams and individuals in teams and be able to ensure delivery from those they line manage. This will include ensuring that all suicide prevention therapists have minimal caseloads and achieve high quality outcomes.
 
They will also, in collaboration with others, build effective pipelines and networks with local acute trusts, integrated care boards and services in primary care including mental health crisis teams. There will also be an expectation to lead on projects as directed by the Director of Clinical Services. 
 
KEY RESPONSIBILITIES 
 
Leadership and Management 

• Act as a senior leader in the organisation, building close working relationships across charity, and ensuring a culture of excellence and improvement in all our work in London.  
• Work closely with clinical and non-clinical colleagues in the London centre and across the charity to further our mission to deliver urgent clinical services to men in suicidal crisis. 
• Develop and grow partnership and fundraising opportunities within the changing landscape of mental health provision locally. 
• Oversee management and maintenance of the building through management of the Centre Manager.  
• Lead and supervise the clinical team in London, ensuring that every man who comes to James’ Place receives first class treatment and support. 
• Maintain adequate staffing levels as guided by James’ Place policies and procedures, e.g. sickness absence, performance management.   
• Ensure all staff members receive appropriate and adequate, internal and external supervision and that staff members receive appropriate PDRs and PDPs in line with the needs of the charity. 
• Develop new and existing engagement and referral pathways, ensuring high quality and informed referrals in the centre.  

 
Clinical  

• Be responsible for the clinical activity delivered at James’ Place in London, ensuring the safety of the men who use the service and their supporters.  
• Report on clinical outcomes for London, ensuring timely and accurate data collection and analysis.  
• Manage local clinical governance, including risk assessments, with support from the Director of Clinical Services.
• Report on clinical metrics and wider progress across the London centre on a weekly and monthly basis.  
• Work closely with the Director of Clinical Services to manage evaluation and research, particularly around London for data and outcomes.  
• Act as an expert user of our clinical information system.  
• Ensure appropriate care and management of all service users and their supporters. 
• Carry a clinical caseload (approximately 20 per cent of working time).  
• Create an environment in which confidentiality, privacy and dignity are respected and clear with service users about limits of confidentiality. 
• Ensure that the whole team is aware of and proficient in avoiding stigma and promoting social inclusion, equality, and diversity.   
• Ensure that all staff are trained appropriately in suicide prevention and in the James’ Place intervention model. 
• Ensure respect and sensitivity to service users' gender, sexual orientation, socioeconomic status, age, background (including cultural, ethnic and religious background) and any disability. 
• Provide cover for other Heads of Centre if required. 
• Lead incident reviews and ensure appropriate safeguarding of men in our care. 
• Represent the charity externally at local safeguarding and risk management forums. 

 
Fundraising and Finance 

• Manage the Centre budget and develop an effective working relationship with our finance team, with support from senior management.   
• Maintain accurate and auditable budget records. 
• Represent James’ Place at a local level, establishing new relationships and continuing to foster established relationships with stakeholders. 
• Represent James’ Place in the media and at events, sharing learnings and promoting our work. 
• On occasion, represent James’ Place at a national level. 
• Work closely and effectively with our local fundraiser and wider fundraising team, to meet agreed targets and KPIs, offering leadership and guidance on a local basis 

 
James’ Place Charity  

• Work closely with the Director of Clinical Services and other Executive Leadership Team members to deliver against the business plan and meet our charitable objectives.  
• Promote the value and importance of service evaluation and support the London team to contribute towards the ongoing development of James’ Place. 
• Work with the team to further our understanding of men and suicidal crisis.  
• Work with the Director of Clinical Services to devise and deliver specific identified projects to support the wider aims and mission of the charity. This will include providing leadership to clinical quality groups.

 
PERSON SPECIFICATION
 
Essential

• Clinician with HCPC/Social Work England / BACP qualification/NMC/UCKP or equivalent – i.e. psychotherapy, psychology, OT, mental health background 
• Demonstrable experience of being accountable for the delivery of care / support for people accessing mental health or therapy services 
• Experience delivering expert structured care in a mental health or therapy setting.   
• Demonstrable experience of effective management of clinical and non-clinical staff 
• Able to plan and deliver therapy sessions
• Ability to devise and deliver high quality presentations to stakeholders, funders, potential funders and academic partners 
• Demonstrate in-depth knowledge of the local health economy and be able to identify and break down barriers to the implementation of James’ Place 
• Experience of working with academic partners to enable evaluation and research  
• Ability to demonstrate resilience in challenging situations 
• Knowledge and understanding of suicide prevention  
• Open to innovation and new ways of working  
• Constructive and collaborative attitude 
• Demonstrable awareness of possible variations in the presentation of mental health problems in service users of different genders, ages, cultural, ethnic, and religious or other diverse backgrounds 
• Demonstrable experience of project management 
• Ability to devise and deliver plans to address organisational priorities including remedial action when necessary 

 
Desirable

• Experience of managing a Mental Health / clinical team    
• Deep understanding of the impact of mental health/suicide  
• Project management qualification 

 
WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

 
LEARN MORE
 
If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm
 
HOW TO APPLY
 
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions relating to the knowledge and skills you hold for this role. Please note, you do not need to upload a cover letter for this role. 
 
Closing date: Friday 17th April, 12 noon.
 
First round interviews are expected to be held on Friday 24th April. 
 
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
 
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
 
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
 
REF-227 788

We’re looking for a skilled and inspiring clinical leader to drive excellence across our Regional Treatment Centre. You’ll lead and motivate clinical teams, champion safety, quality, and patient experience, and foster a culture of continuous improvement. You’ll ensure the highest standards of care and compliance following clinical safety guidelines. Flexibility to travel across Merry Hill, Stafford, and Tamworth (with more sites upcoming) is essential as the service continues to grow.

You’ll be based in our brand-new, state-of-the-art Marston Green centre, with modern clinical facilities, spacious breakout areas, on-site parking, and showers for cyclists—because when you feel your best, you deliver your best.

This is a key leadership role with real influence. If you’re ready to shape services, empower teams, and make a meaningful impact, apply today.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Head of Communications.

As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities.

Working globally with governments and partners, Lumos drives systemic reform to help children thrive in families rather than institutions. Over the next 10 years, we aim to help 500,000 children transition to family-based care and prevent 10 million from experiencing family separation.

Position

This is a newly created role leading Lumos’ AI, data, and technology agenda. You will shape our digital direction while ensuring systems, data, and tools are secure, effective, and aligned with organisational growth.

Working closely with our outsourced IT provider (who manages day-to-day operations), you will provide strategic oversight, governance, and continuous improvement across systems, data, and AI.

The role will suit someone who can bridge strategy and delivery, bringing both structure and innovation to a global, mission-driven organisation.

Requirements

• Experience leading or overseeing IT, data, or digital functions
• Strong understanding of systems, cloud environments, and integrations
• Experience in data governance, reporting, and analytics (e.g. Power BI)
• Knowledge of cybersecurity, IT governance, and risk management
• Familiarity with AI tools and responsible AI practices
• Ability to communicate technical concepts clearly to non-technical stakeholders
• Strong stakeholder management and cross-functional working

Desirable: international experience, digital transformation exposure, GDPR knowledge

Other Information

• Closing date: 3 May 2026
• First round interviews: 15 May 2026
• Second round interviews: 22 May 2026

This role is hybrid, based in London.

Please note:

• Only candidates with the right to work in the UK will be considered
• Candidates must be based in the UK
• Only shortlisted candidated will be contacted

We offer a supportive and inclusive environment with strong benefits, including annual leave, pension, and learning opportunities.

Lumos is committed to safeguarding and promoting the welfare of children and adults at risk. All roles are subject to appropriate checks.

About the role

At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.

We’re looking for a Fundraising and Events Lead to play a key role in delivering and growing income across corporate, community and events fundraising. This is a hands-on role where you’ll lead day-to-day fundraising activity, build strong relationships with supporters, and ensure every interaction reflects the quality and care at the heart of our charity.

You’ll work closely with the Head of Fundraising to drive forward plans, strengthen supporter journeys, and ensure our fundraising is proactive, well-coordinated and consistently delivered. You will also line-manage and support our Fundraising Assistant, helping them to develop and thrive in their role.

What you’ll be doing

• Leading the delivery of fundraising activity across corporate, community and events income streams

• Planning and overseeing a varied events programme, ensuring high-quality supporter experiences

• Building and managing relationships with corporate partners, community groups and key stakeholders

• Supporting and inspiring fundraisers across the Trust, local community and beyond

• Developing fundraising materials, campaigns and communications in collaboration with marketing

• Overseeing supporter journeys and stewardship to improve engagement, retention and income

• Managing and supporting the Fundraising Assistant

• Using our CRM (Beacon) to track activity, analyse performance and inform future planning

About you

You’ll be a proactive and organised fundraiser with experience delivering events and building excellent relationships that generate income. You’ll be confident managing multiple priorities, spotting opportunities, and ensuring a high standard of supporter experience at every stage.

You’ll also bring:

• At least 3 years’ experience in fundraising or a similar role

• Strong communication and relationship-building skills

• Experience planning and delivering events or fundraising activities

• The ability to work independently while contributing to a collaborative team

• Confidence using data and insight to improve performance

Most importantly, you’ll be motivated by making a genuine difference and helping us grow support for our hospitals and communities.

Why join us?

This is an opportunity to take ownership of a broad and varied fundraising portfolio within a well-respected NHS charity. You’ll play a key role in shaping supporter experiences, growing income sustainably, and building relationships that have a real and lasting impact.

We offer:

• 27 days annual leave plus public holidays

• A pension scheme with matched contributions up to 7%

• Blue Light Card discounts

• Employee Assistance Programme

• Opportunities for professional development

Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.

Who we are and why we are needed

The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing. 

Across the UK, talented people within communities are building practical solutions to our most complex challenges – from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works. 

The Fore is the UK’s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale.

Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system.

The role

In the next phase of The Fore’s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore’s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We’re a small, agile charity so you’ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as:

• ensuring the continued excellence of the grant and skills support we provide to the charities and social enterprises we back
• building out and refining existing activities and processes to ensure exceptional relationship management for our growing number of corporate and private philanthropic partners
• working with the CEO to develop the Partnerships Team to set it up for scaling and to meet the needs of new partnership models
• incorporating the use of AI into our systems and processes to streamline operations wherever possible while safeguarding the personalised experience we pride ourselves on offering all our partners.

Key responsibilities

Grant making and programme delivery

• Provides strategic oversight of the grant-making model, ensuring alignment with The Fore’s overall mission and priorities
• Acts as a senior advisor and escalation point for the Programme Team on complex decisions and delivery challenges
• Ensures that operational delivery reflects agreed strategy, including any shifts in focus, criteria, or approach

Partnerships and income

• Provides strategic oversight of funder relationships and income streams, ensuring alignment with organisational priorities and capacity
• Supports colleagues to shape high-quality proposals, renewals, and reporting
• Ensures the organisation delivers on all funding commitments, maintaining credibility and trust with funders
• Ensures that The Fore’s external messaging and positioning are clear, compelling and aligned with partner priorities
• Acts as a senior escalation point for complex funder relationships or delivery challenges
• Supports the ongoing development of The Fore’s Pro Bono (skilled volunteering) offer, ensuring it delivers meaningful value to charities while remaining a compelling and well-structured proposition for corporate partners
• Leads the commercialisation and rollout of the Fore Index (a tool that allows organisations to put a £ value on their impact), securing partners and funding to support its expansion beyond The Fore’s portfolio

Impact, data and systems

• Holds responsibility for the organisation’s impact framework, ensuring it is credible, proportionate, and aligned with strategic priorities
• Ensures data and insight are used effectively to inform decision-making, reporting, and external positioning
• Ensures that insight and impact are translated into clear, compelling external communications to support The Fore’s positioning and influence

People and internal operations

• Holds responsibility for the effective functioning and integration of programme delivery and partnerships activity, ensuring teams are well supported and operating efficiently
• Leads and manages core operational staff, including the Head of Programmes and Impact, Partnerships and Programme Managers, and Partnerships and Programme Officers
• Manages performance, wellbeing, and retention, fostering a high-performing and sustainable team culture
• Works closely with the CEO and trustees to support the development and delivery of strategic initiatives, ensuring these are operationally viable and effectively implemented
• Holds oversight responsibility for The Fore’s physical office space and equipment, managing lease and facilities contracts
• Oversees IT and systems, managing contracts for IT support, Salesforce, and other platforms

Governance, compliance, risk and finance

• Oversees the organisation’s financial management, risk management, and operational governance, ensuring robust and proportionate processes are in place
• Working with the external finance team, provides oversight of budgeting and financial performance, ensuring alignment between income, grant commitments, and operational capacity
• Contributes to the development of board and committee papers, leading on operational, financial, and risk-related content to ensure clear reporting
• Ensures appropriate compliance and governance frameworks are in place across grants, partnerships, and operations (including charity insurance, policies, health and safety, safeguarding, GDPR and cyber security)

Experience and attributes

• Minimum 5 years’ experience in a senior operations or programme oversight role
• Track record of translating strategy into operational plans and delivery
• Exceptional interpersonal, communication and presentation skills
• Track record of developing and sustaining excellent relationships with stakeholders
• Exceptional people management skills
• Strong prioritisation skills and highly organised
• Demonstrable self-starter with excellent follow-through
• Enjoys working in a fast-paced environment with the ability to move between board-level thinking and day-to-day execution
• Takes pride in fostering a friendly, inclusive and productive working environment, with a positive and approachable style

Key details​

• Annual leave: 25 days leave, rising by 1 day for each year of service up to a total of 30 days, plus bank holidays and an additional 4 days during our Christmas closure.
• Location: Our office is based at Vox Studios in Vauxhall, London. We have a hybrid working pattern (three days in the office and two days at home).
• Reports to: CEO

Salary: £87,500 per annum

Hours: 37.5 hours per week 

Location: Hybrid – remote/Exeter with regular attendance at HQ, plus regular travel to other DAA sites and events as required

Duration: Permanent 

The Role

The Income Generation Director plays a pivotal leadership role in enabling Devon Air Ambulance to deliver its mission through strong, trusted relationships with the public, supporters, partners and stakeholders. You will be responsible for the strategic leadership of income generation, communications and public engagement, as the Income Generation Director brings together fundraising, marketing, communications and commercial activity to grow support for Devon Air Ambulance and generate long-term sustainable income.

As a member of the Senior Leadership Team, you will contribute to the development and delivery of the corporate strategy, providing insight, challenge and leadership across the organisation. You will hold responsibility for public engagement and income generation activity across both the Charity and the Trading Company. The postholder will need to be willing to hold/apply for a Gambling Commission Personal Management Licence for the lottery.

The Candidate

We're seeking an inspirational leader who is collaborative and open, and can provide cross-departmental support to all teams, with the ability to achieve strategic goals. The ideal candidate will be able to role model a culture of integrity, honesty and openness with demonstrable experience of senior leadership within public engagement, income generation communications, marketing or a related field. They will have excellent interpersonal skills and be able to build effective partnerships with internal and external stakeholders, being able to influence and have a tangible impact on income generation. The candidate will be able to operate in a dynamic and high-profile environment with the confidence to innovate and take informed risks. 

As the role will require engagement with communities, staff and supporters across the county, it is essential that the candidate has a full driving licence. 

The Package

Salary: £87,500 per annum.

As a valued member of the team you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata)
• Maternity/Paternity & Adoption leave
• Pension scheme
• Occupational sick pay scheme
• Free counselling and financial wellbeing services
• Up to £8,000 relocation package available if eligible. 

Find out more about our staff benefits on our website.

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the ‘Thriving Boxing Community’ element of England Boxing’s strategy, as well as having significant input into ‘A Respected and Valued NGB’ and other elements of the wider strategy.

In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience.

The role is also responsible for the accuracy of the data on England Boxing’s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate.
Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events.

Key Accountabilities Include:

• To lead and develop the ‘Thriving Boxing Community’ element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required.
• To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers.
• To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing’s policies, procedures, services & systems.
• To ensure the membership services function operates effectively and that the functions’ activities are aligned with departmental and company objectives.
• To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales.
• To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services.
• To actively review and implement cost-effective improvements in the membership services, processes, and systems.
• Ensure a high level of customer service and membership support is provided at all times.
• Ensure high-quality records are maintained.
• Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance.
• Serve as project manager for the production and distribution of membership information.
• To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations.
• Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit.
• Manage the membership services budget
• To provide support and input into the management team as required, and specifically into the delivery of the organisation’s strategic plan and Sport England funding programme.
• To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development
• To perform any other duties as reasonably required to meet the objectives of the organisation

Person Specification - Essential:

• Minimum three years’ experience in managing, developing, and enhancing membership, volunteer, or customer services.
• Understanding and awareness of individual and club membership within a sporting environment.
• Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development
• Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage.
• Track record in the successful management of budgets, volunteers and staff, including their ongoing development.
• Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint.
• To be resilient and able to demonstrate leadership, and have experience operating at a management level.
• Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation
• Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work
• A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same.

Desirable:
• Knowledge of amateur boxing, including technical rules and competitions.
• Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment
• Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes.
• Hold a full UK Driving Licence and access to a vehicle.
• The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required).
• Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.

Location: North Weald or Earls Colne 
 Contract type: Permanent  
 Salary: £60,000 - £65,000 
 Hours: Full Time - 37.5 hours per week  

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.  

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.  

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.  

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.  

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!  

Job purpose:  
The Head of Marketing and Communications plays a pivotal strategic role in shaping, and delivering compelling brand, marketing and communications strategies that deepen audience engagement and support Essex & Herts Air Ambulance's income growth ambitions.

The postholder will head up a high-performing and multi-disciplined team across marketing, PR, digital, brand, content and internal communications within a dynamic, fast-paced charity. They will provide visionary direction, making the most of planned and reactive opportunities to enhance public trust, support ambitions across fundraising and retail, foster meaningful community engagement, and amplify the charity's lifesaving impact. 

Summary of duties and responsibilities:  
Strategic Leadership

• Develop and lead an integrated, organisation-wide marketing and communications strategy aligned with long-term organisational goals, driving brand strength, engagement and supporting income growth ambitions of the fundraising, philanthropy and retail teams.
• Provide inspiring leadership, fostering a culture of innovation, collaboration, continuous improvement, accountability and high performance.
• Deliver effective line management to the team, strengthening career pathways through structured development and robust succession planning.
• Play an active and influential role as a member of the Fundraising & Marketing leadership team, contributing to income and supporter growth strategies, leading projects and strategic initiatives.
• Ensure high-quality delivery through external partners, including suppliers, contractors and freelancers.
• Use insight, data and audience segmentation to inform strategic decisions and shape impact campaigns.
• Act as an advisor to the Executive Team and the Senior Leadership Team on brand strategy, reputation management, marketing performance, risk and crisis communications.

Brand & Reputation Management

• Evolve, and protect the organisation’s brand identity, deepening public trust, visibility and emotional connection with key audiences.
• Ensure consistent and high-quality brand application across all channels, materials, and stakeholder touchpoints.
• Oversee media relations, crisis communications and reputation management, providing confident leadership in high-risk or high-profile situations. 
• Steward the charity’s visual identity, tone of voice and brand architecture across both the charity and retail operations.
• Champion authentic storytelling rooted in lived experience and demonstrable impact, respecting dignity and safeguarding principles. 

Marketing, Digital and Communications Strategy

• Design and deliver a multi-year Marketing, Communications and Digital Strategy aligned with organisational priorities and future growth ambitions. 
• Lead the organisation’s digital strategy, covering website performance, SEO, paid advertising, AI, analytics and digital innovation. 
• Shape county-level marketing and engagement plans that enable regional fundraising, community engagement and partnership development. 
• Ensure high-quality content production across all channels, including social media, film, print and editorial. 
• Lead proactive media relations and news generation that build credibility and articulate the charity’s life-saving impact with accuracy and integrity. 
• Lead values-led external affairs activity, engaging MPs, stakeholders and regional media while stewarding crisis response with calm, transparent, and timely messaging. 
• Drive data-led digital marketing through segmented supporter journeys and integrated campaigns that deliver income and engagement targets, embedding performance reporting to drive continual improvement

Internal Communications

• Develop and deliver an internal communications strategy that strengthens transparency, fosters employee engagement and reinforces the charity’s culture and values. 
• Partner with HR and senior leaders to communicate key initiatives and strategic priorities with clarity and impact. 
• Collaborate across departments to ensure internal messaging aligns with and amplifies organisational priorities.

Budget & Performance Management 

• Lead departmental budget setting, reforecasting, and resource planning, maximising return on investment across all activity. 
• Oversee robust performance tracking, evaluation and benchmarking frameworks to drive continual improvement and inform strategic decision-making. 
• Ensure full compliance with relevant regulations, including GDPR, advertising codes, fundraising and brand licensing requirements.

Other Duties

• Work occasional evenings and weekends as needed, including being on the out-of-hours on-call rota.
• Carry out other duties that may arise in line with the broad remit of the post.
• Maintain professional competencies through continuous professional development.

The Package 
Salary: £60,000 - £65,000 per annum 

As a valued member of the charity team, you will have access to a wider range of benefits including:

• 27 days annual leave plus 8 bank holidays, increasing to 28 days with length of service
• Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
• Occupational sick pay from day one employment
• Free access to an Employee Assistance Programme (plus immediate family)
• Access to Cycle to Work through salary sacrifice
• Discounts at a variety of retailers via Blue Light Card

More information and how to apply 
The closing date for applications is 26th April 2026 
First interviews will take place during w/c 4th May in person at North Weald.

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form.  

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment. 

If you would like an informal chat about the role, please contact us directly and we will organise a time to speak to one of the team. 

Disclaimer: Essex & Herts Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. 

This is an exciting opportunity to play a hands-on role in growing commercial activity within one of London’s most iconic parks. You’ll support the development of sustainable income streams while helping to deliver a high-quality and accessible offer for everyone who visits.

Working closely with the Head of Commercial and Visitor Experience, you’ll manage relationships with commercial partners and concessions, oversee the day-to-day operation of the Visitor Centre retail offer, and support ticketing and membership activity. You’ll work collaboratively across teams to ensure activities are well coordinated, and align with the Trust’s wider ambitions.

You’ll be confident managing multiple priorities in a fast-paced environment, with strong organisational skills, attention to detail, and good commercial awareness.

HopeWorks is a community‑focused charity dedicated to improving the lives of the homeless, those in our supported accommodation, and those seeking resettlement in the UK. We are passionate about delivering high‑impact support and ensuring every pound we receive makes a meaningful difference. 

As our Finance Officer, you will play a key role in ensuring the smooth financial running of the organisation. You will be responsible for maintaining accurate financial records, supporting budget planning, managing day‑to‑day transactions, and helping produce financial reports that support strategic decision-making. This role is perfect for someone who has finance experience in the charity sector, is highly organised, confident with IT packages, numbers and financial analysis, and motivated by the vision and values of HopeWorks.

This is a rare and exciting opportunity for a strategic, faith‑driven leader to shape and scale programmes that are transforming children’s lives across the UK.

Children and young people across the UK are facing a growing mental health crisis. At Transforming Lives for Good (TLG), we believe the local church has a vital role to play in responding - offering early, relational and therapeutic support that can fundamentally change life trajectories for children and families. Our vision is fullness of life for every child, no matter what struggles they face.

As Director of Programmes & Impact, you will be a key member of TLG’s Core Leadership Team, with responsibility for the growth, quality and impact of our UK‑wide programmes, currently supporting around 5,000 children in partnership with more than 220 churches. You will lead a talented senior team, pioneer new and existing models of support, and ensure everything we do delivers deep, measurable and meaningful change in children’s lives.

We are seeking a senior leader who can lead programmes at scale, use insight and evidence to drive impact, and navigate change and complexity with confidence. You will model prayerful, emotionally healthy leadership, with a deep commitment to therapeutic, trauma‑informed practice firmly rooted in the life and mission of the local church.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

 

Hours: 30 - 37.5 per week (0.8 – 1.0 FTE)

Closing Date: Sunday 26th April

Initial Interviews: Friday 1st May – Online

Final Interviews: Tuesday 12th May – at our National Support Centre in West Yorkshire