National Service Delivery Manager Jobs

If you’re passionate about building partnerships which transform lives, we want to hear from you. Every year, thousands of people receive life-changing support from Back Up – and with your help, we can do even more.

This new and exciting role spans trusts, foundations and statutory fundraising. You will be leading the way on delivering the trusts and foundations strategy - which has been growing from strength to strength - with significant focus on the development of long-term, meaningful partnerships. In addition, you’ll be scoping out the statutory landscape and exploring the opportunities for Back Up to support more people with funding from NHS, national and local government sources.

We pride ourselves in the strength of our partnerships and the impact they have – and are looking for someone who feels just the same as we do. Sound like you? Get in touch!

Key stakeholders:

Trustees, administrators, and grant officers from the full range of trusts, foundations and statutory funders (including family/private trusts, corporate foundations, National Lottery, NHS, local government), supporters, major donors, friends, and families of people with spinal cord injury, Back Up staff, volunteers, and trustees.

Here are the top four things to be excited about:

• Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
• A broad grants management portfolio, working across several themes and countries across sub-Saharan Africa
• A chance to oversee inputs from a diverse team in order to manage programmes, including overseas staff, M&E colleagues and academic implementing partners.
• Take on a leadership role within THET, contributing towards the strategic direction of the organisation.

What is expected of you in the first six months?

• You will take on the management of at least one UK Government-funded health partnership grants programme operating across a range of countries in sub-Saharan Africa.
• This includes running the grants selection, award, contracting and onboarding process
• You will take over project governance structures, managing the inputs of programmes team members, Country Directors and implementing partners.
• You will organise and attend a programme launch event in-country, as well as visit health institutions in sub-Saharan Africa.

MAIN RESPONSIBILITIES

Programme Management

• Coordinate staff and implementing partners to ensure the timely completion of deliverables.
• Quality assure the application of THET’s grant management processes by other team members.
• Ensure compliance with donor/country agreements, regulations and requirements.
• Identify, track and manage programmatic risk.
• Ensure effective communication with partners, donors and other stakeholders.
• Oversee project budgets, including monitoring spend against budget, undertaking re-forecasting, and authorising spend.
• Oversee the quarterly reporting process to donors.
• Coordinate and support workstream leads within the project.

Programme quality and design

• Contribute to the design of new projects: co-ordinating the proposal team; overseeing a needs analysis; liaising with stakeholders; contributing to a Theory of Change; developing content; and developing the budget.
• Develop and nurture relationships with potential and existing donors, partner organisations and consultants as appropriate.
• Contribute to the design and improvement of project and health partnership quality programme approaches, including standards, processes, tools and guidance.
• Contribute to the delivery of capacity development interventions for grant holders and THET staff.

Monitoring and Evaluation

• With support from the Research, Evidence and Learning team, oversee Monitoring and Evaluation processes for the programmes you lead, e.g. logframe and reporting mechanisms
• Lead the quarterly and annual reporting and analysis review process with institutional donors.
• Write project reports and programme reviews, and coordination of donor reporting as appropriate.
• Ensure grant holders have effective M&E plans in place and coordinate the review of their reports.
• Coordinate visits to project implementation sites for monitoring and audit purposes.
• Facilitate learning and sharing of good practices across programmes and the wider organisation.

Team Support and Line Management

• Line manage members of the Programmes Team (1-2 Programmes Coordinators).
• Oversee the contracting, payments and deliverables of in-country consultants and other suppliers.
• Lead the induction process for new Programmes Team members and other THET staff when required.
• Work with colleagues from across the team to identify areas for improvement and strengthening.

Miscellaneous

• Attend and present THET’s work at UK and international events, including the THET annual conference.
• Join your choice of THET’s and external thematic working groups, such as on gender equality and social inclusion, on the climate crisis, etc.
• Contribute to the strategic direction of THET and play a leadership role in the Programmes Team

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.

This letter should be submitted with a CV to THET by midnight Wednesday, 15th May, with ‘THET Programmes Manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full Job Pack and instructions.

This post is UK based and you will require current and valid permission to work in the UK.

CVAA UK is a membership organisation supporting not-for-profit organisations across the UK who specialise in adoption services. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. Due to a restructure of the team, we are now looking for a Training Manager who can oversee the delivery of the programme from mid to late July 2024. Initially fixed term, it is anticipated that this post will become permanent.

The Training Manager will work with the Head of Practice Development and the Programme Administrator to ensure that the courses are full, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.

The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority. 

Benefits include:

• Flexible working
• Pension
• Personal training budget
• Generous holiday allowance

Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV and Personal Statement. The statement should be no more than three pages of typed A4, in English, and address all the requirements of the Person Specification providing evidence and examples to back up statements.

Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post. 

The closing date for applications is 11.59pm 16th May 2024. Interviews will be week commencing 27th May 2024.

The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK.  Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake.  This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds.  The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.
 
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation.  This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.

Job title: Shop Manager
Hours: 40
Location: Bakewell
Annual salary: £27,456
Closing date: 3rd May 2024

Job Purpose
To maximise sales and profits of your shop. Responsible for guiding and managing a group of individuals, both employees and volunteers to achieve specific goals and objectives. You will provide direction, support, and motivation to the team members, delegate tasks, monitor progress, and ensure effective communication within the team. Proactively support and encourage both personal and professional development of your team. Running the shop autonomously, ensuring delivery of a profitable and customer-focused shop.

Key Responsibilities
· Maintaining the day-to-day operation of the shops
· Planning and managing deliveries and collections
· Operating the agreed stock rotation system and pricing structure
· Ensuring an efficient back-room operation
· Delivery of budgeted sales targets and maximising profit
· Providing and promoting excellent customer service
· Creating a welcoming atmosphere for customers and the shop team
· Creating a store layout that in line with brand guidelines.

Compliance Responsibilities
As manager, in addition to specific compliance requirements with your area of expertise, you also hold responsibility in your team for:
· Health & Safety and Environment.
· Safeguarding
· Data Protection
· Equality, Diversity, and Inclusion
· Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

Person Specification
· Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
· Able to demonstrate effective people management experience
· Collaborative approach to achieving departmental and wider organisational objectives
· Passion for the work that TAAS does
· Organisational skills and time management
· Confidence in talking about the work of the organisation
· Ability to understand issues related to working with volunteers
· Proven customer care skills
· IT skills and business online experience
· Understanding of financial and numerical information
· Experience in cash handling and online stock control
· Creativity and flair for presenting items
· Ability to keep up with retail trends and use initiative for positive results.

The role is subject to a Basic DBS check.

Environment 
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
 
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 
 
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment

REF-213 440

Facilities and Assets Manager
35 hours per week
£34,130 per annum 
 
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Facilities and Assets Manager.
 
The role is key to ensuring that our properties, equipment, and site-based assets are aligned to the highest standards of environmental, health and safety, fire and security standards and delivering against the Trust’s ambitious objectives. 
 
You will safely steward the management of our growing facilities and assets, as well as being the initial point of contact for the Central Services department.  You will play a key role in contributing to the supervision of our Nature Discovery Centres, offices and other premises, manage the complex array of assets situated on our 111 nature reserves including vehicle fleet, equipment etc and assist in ensuring that our health and safety management systems are being delivered and consistently improved.
 
You will need to have experience of facilities and assets management including the practical application of CDM regulations, emergency, health, safety and fire and security procedures.  You will also need excellent IT sills, interpersonal and people skills, and experience of managing budgets, finances, projects and contracts/contractors.
 
How to apply:
 
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Monday 6 May 2024 (midnight)
 
Interview date/s: Tuesday 14 and Wednesday 15 May 2024 

 Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

 We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

REF-213 273

We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Training Team Manager.

About the role

This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our training and preventive programmes.

Anchored in the voice of survivors and a feminist, women-led organisation you will lead our training team to deliver across multiple workstream and sectors to work towards achieving the change in society needed to end sexual violence.

Building on our excellent reputation and experience of delivering to VCS, statutory and corporate organisations, you will develop and implement credible plans to increase existing (training) business income, seeking out new opportunities and ensuring there is a realistic training pipeline.

You will support the team to ensure our diverse offer is accessible and delivered within agreed time, scope and budget.

About you

You will be passionate, creative, experienced and skilled in enabling the delivery of high-quality training programmes to drive forward our training and prevention services that have the voice of survivors at the heart of delivery.

You will be a strong and compassionate manager with the relevant qualities and experience to support a team of highly trained workers, with an understanding of the impacts of vicarious trauma. 

You will be a strategic leader able to sustainably develop and grow our training provision enshrining our offer is agile to meet emerging needs.

You will be an effective communicator who will relish building and managing external relationships with clients, partners and funders across the VCS, statutory and corporate sectors, excelling in developing and maintaining internal relationships and external partnerships. 

You will have excellent project management skills, ensuring that training services are delivered within time, scope and budget, with effective team-working skills and an ability to self-direct, manage your own time and prioritise effectively.

You’ll be excited by the opportunity to join SARSAS and work in a varied and busy role within a collaborative and supportive environment.

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

Contract information

Salary: £36,000 pa (Full Time Equivalent)

Hours: 22.5 hours per week

Based: Bristol based with up to 50% working from home

Annual leave: 27 days + bank holidays (pro-rata)

Contract: Fixed term up to 12 months

Applicants will undergo a basic criminal record check before employment starts.

How to apply

Closing date for applications is Midnight on Friday 10th May.

Interviews

Interview’s will be held on Wednesday 29th May. Please ensure you are available for an interview on this dates.

We have an exciting new exciting and challenging opportunity for 2 Operation Managers National Homicide Service (HS), covering either the east or west of England and Wales. You will work from home or a local VS office if available, 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As an Operations Manager you will:

• support the Deputy Head of Service to maintain the highest standards of service delivery, across a widely geographically dispersed team
• lead a team of Team Leaders to meet VS & Homicide Service standards & contractual requirements
• support staff & volunteers to keep them safe within their role
• working closely with a range of stakeholders

You will need:

• good organisational skills, able to prioritise effectively & experience of setting & monitoring key performance indicators
• effective communication skills & experience of leading and managing people who work in different ways
• experience of leadership & implementation of change management processes
• ability to build constructive working relationships
• understanding of government policy related to victims & the Criminal justice system
• knowledge of the impact of trauma and bereavement & the importance of trauma informed practice
• understanding of voluntary & statutory agencies
• knowledge of safeguarding practices
• to be prepared to travel across this large geographical area including occasional overnight stays

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport. Please list your preferred area East or West on your application form.

We looking forward to hearing from you.

Interview dates: 29^th and 30^th April - by Zoom.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for an Events Programme Manager to work for a charity with a small, dynamic and creative communications team.

In this role you will have the opportunity to work with senior leaders and intensive care professionals to ensure that the Society meets the needs of its beneficiaries and delivers impact for this high-profile national organisation.

Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working. 

Salary:  £38,450 per annum if London based or £35,850 per annum if home based

Hours: 35 hours per week 

This is a fixed-term role for 8 months. 

Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.

As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.

You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.

An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches. 

Experience required 

You’ll have previous experience of: 

• Digital project management

• Working with digital agency suppliers including developers

• Collaborating with a range of internal and external stakeholders

• Conducting user acceptance testing 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’ 

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Muswell Hill Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, full-time

Salary

£23,933 plus OTE Bonus

Location

Muswell Hill

 

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

LRMN is looking for a highly organised, proactive and engaging Campaigns and Communications Manager who is passionate about storytelling and campaigning, excited about policy change and excellent at building stakeholder relationships.

LRMN is a thriving organisation supporting refugees, asylum seekers and migrats, with a focus on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based violence, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients engage in their community.

You will play a key role in identifying strategic opportunities to make change through empowering and engaging our clients and local network, building and communicating a strong case for change. You will also play an important leadership role within LRMN, sitting on the management team.

We are currently working in a hybrid model. You would be expected to work two days from our office in Deptford.

To apply, please find the job description, person specification and link to the application form on our website.

Deadline: 9am 30th April

Interviews: 7th or 8th May

This is an exciting 2 day a week role to be part of the growing Newham District Foodbank and Ascension’s Advice Service. On 9th June 2021 Ascension’s foodbank officially became part of the Trussell Trust network. We were named Newham District Foodbank, because our plan is to expand to more than one distribution centre to ensure that people across the whole of Newham are well supported. As part of the strategy, we have already secured funding to have debt and benefit advisors supporting each new distribution centre.

In this role you will manage the poverty response work of Ascension Community Trust, including its foodbank. You will provide high level strategic work, including liaising with donors, referral partners and other local foodbanks and support new partners into Newham District Foodbank. Your role will include fundraising for and reporting on the work of Newham District Foodbank, including local partnership funding. You will be involved in the recruitment, management and development of staff and volunteers.

Location: Homebased (North West England and Northern Ireland Travel)

Contract Type: Permanent, Full Time

Hours: Monday to Friday, per week

Salary: £36,720 to £39,780 per annum

 

Can you imagine yourself as a Regional Poppy Appeal Manager in the North West of England?!

Are you passionate about making a meaningful impact on the lives of veterans and their families? We are seeking a dynamic individual living in the North West of England to lead and inspire our regional team of Poppy Appeal Managers in the North West and Northern Ireland. As a Regional Poppy Appeal Manager, you will play a pivotal role in supporting the delivery of the Poppy Appeal through our dedicated network of volunteers.

In this role, you'll be responsible for developing and executing strategic plans aligned with our Poppy Appeal and Fundraising strategy. You'll oversee regional expenditures, ensuring that our net contribution targets are met, while also sharing insights and feedback from regional activities with our leadership team.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Operationally, you'll manage financial processes, contribute to budget cycles, and cultivate long-term income pipelines. Building strong relationships with key local stakeholders, managing risk, and ensuring compliance will be crucial aspects of your role. Collaboration with internal teams to maximise our impact will also be part of your responsibilities.

On the people and team development front, you'll conduct regular one-on-one meetings, lead team gatherings, and drive performance management processes while upholding Legion values. If you have experience in people management, team building, budget management, performance monitoring, community fundraising, and event management, along with strong IT skills and excellent interpersonal and communication abilities, we want to hear from you.

Join us in honoring those who have served by applying today!

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

 

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings). This particular role will require a full UK driving licence. Our ideal candidate will be living in the North West of England who is happy with occasional travel to Northern Ireland.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 12th May 2024

 

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

FUNDRAISING MANAGER (INTERIM)

We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Fundraising Manager.

About the role

This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our preventive programmes and maintain our essential high-quality services. Through developing and expanding income generated through trust and grants, corporate giving and individual giving, you will help us to be part of the systems change to end gender-based violence.

You will work closely with the Senior Leadership Team (SLT) and team leads to understand funding priorities, identify potential funders and donors and develop compelling funding bids, proposals and appeals. This will include collaboration to develop partnership proposals.

You will undertake new prospect research and develop and nurture excellent donor relationships. You will seek opportunities to strengthen and build on existing and lapsed funding relationships and be proactive about identifying further development opportunities.

In order to realise our ambitions, we need to extend our programme of fundraising growth, so we can increase our annual income from circa £3 million to in excess of £3.5 million.

About you

Through this new organisational role, you’ll proactively create and grow fundraising income opportunities with individuals, corporate partners and grant giving trusts and foundations. You'll bring our cause to life and building lasting funder and donor relationships, leading the drive for new donor engagement and securing sustainable, multi-year funding.

Through your fundraising expertise, you will have a proven track record of building relationships with corporate partners, individuals and other donors to achieve and exceed annual income targets and KPI’s. You’ll have ability support and mentor your team and the capacity yourself to create and craft compelling bids, proposals and appeals that successfully engage and attract donations from new and existing supporters.

You will be an exemplary relationship builder and have experience in developing multi-faceted partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).

We are a small team and so you will be comfortable rolling up your sleeves to help out team members and to support new business across other income streams.

You’ll be excited by the opportunity to join SARSAS and to work in a varied and busy role within a collaborative and supportive environment.

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

Key responsibilities

Fundraising delivery and development

• Develop, monitor and manage a fundraising portfolio capable of generating in excess of £500k per annum, establishing a fundraising pipeline and a range of KPI’s that can be tracked and will enable you to make informed projections regarding future income.
• Set up and manage clear planning processes to prepare funding applications, providing clear guidance to colleagues and external partners, which supports effective collaboration, and ensures the submission of high-quality bids, on time.
• Work with and support external consultants and colleagues to help secure fundraising partnerships and income from grant giving trusts and foundations.
•  Write high quality, well-written persuasive and compelling funding applications to secure grant funding.
•  Support the Corporate Partnerships Lead to develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage corporate partners and align with their needs, motivations, areas of interests and values.
• Develop the SARSAS Individual Giving Strategy and support the FunComms Administrator and wider Comms team to design and deliver excellent, engaging and regular communications and powerful fundraising appeals alongside establishing the associated data and systems to grow our income and pool of individual supporters making one off or monthly donations.
•  Keep up-to-date and accurate records of fundraising activities and provide quarterly updates to the senior leadership team.

Relationship management and stewardship

•  With colleagues, undertake market research and funding insight to identify new prospects and grow our income and pool of supporters.
•  Identify and broker relationships with key funders capable of funding against our fundraising priorities, providing high-quality relationship management, using appropriate communication tools and channels to maintain relationships with key individuals and organisations.
•  Design and implement generic and bespoke stewardship plans for our current network of donors, working closely with the Communications Team on the development of mailings, reports, and events as necessary.
•  Provide advice and support, as necessary, for staff who serve as primary contacts for funders/donors, to ensure that relationships are maintained to a high standard.
•  Build strong relationships across SARSAS and work with teams in an integrative way to achieve organisational ambitions.

Planning, monitoring and evaluation

•  Working closely with the SLT and relevant managers, develop a funding pipeline, which aligns across all programmes, and collaborate on quarterly update reports for the Board of Trustees and the Finance, Risk & HR Sub-Committee.
• Support SLT/ team leads to define fundraising priorities, ensuring that resources are deployed in a timely, and proportionate manner.
•  Maintain accurate and up-to-date records to evidence the impact of fundraising activities, including raised income, donor acquisition, donor retention, return on investment, donor engagement metrics, and our fundraising growth rate.
•  Oversee full implementation of Donorfy system for fundraising
•  Provide high-quality monitoring and evaluation reports.

Staff management

•  Provide leadership for your team, inspiring and motivating staff, freelancers and volunteers, setting KPIs, reviewing and improving performance, ensuring fundraising meets/exceeds targets.
• Provide and/or oversee line management of team members, ensuring that professional standards are maintained, and staff wellbeing is supported.
•  Ensure that all work adheres to all policies including Safeguarding and Data Protection guidelines.
•  Work alongside the HR Officer, to co-ordinate the recruitment of training staff.

Additional information

•  Undertake any other duties commensurate within the role including working flexibility to organisational priorities.
•  Work as part of a team, promoting the ethos and values of SARSAS.
• Ensure that all work is conducted in line with SARSAS policies and procedures and Rape Crisis England & Wales (RCEW) National Service Standards.
• Attend all training, whether statutory or non-statutory, as required.
•  Adhere to SARSAS’s policies and procedures.
•  Actively participate in the risk assessment, management of risk process, and all aspects of Health and Safety.

This job description is not exhaustive and is subject to review in consultation with the post holder and according to future changes/developments within the organisation.

Contract information

Salary: £36,000 pa FTE
Hours: 37 hours per week (or as agreed)
Responsible to: Head of Income Generation (CEO while this post is vacant)
Based: Bristol based with up to 50% working from home
Annual Leave: 27 days + bank holidays (pro-rata)
Contract: Fixed term up to 12 months

Applicants will undergo a basic criminal record check before employment starts.

How to apply

Closing date for applications is Midnight on Monday 27th May 2024

Interviews will be held on Monday 3rd June 2024. Please ensure you are available for an interview on these dates.

Interviews will be held in person in our Bristol office but please indicate in your application if this is not possible so we can consider an alternative.