National volunteer manager jobs

Senior Cook

27,795.00 pa (FTE)

37.5 hours per week

About us:

At Bluebell Wood Children’s Hospice, we support babies, children and young people with life-limiting conditions.  Our aim is to reach every family that needs our help and to offer them the very best choice of care. Every year we need to raise £6.7m to keep our doors open and only around 17% of our income comes from government sources, the rest must be raised through fundraising activity. Our uncompromisable support services are wide ranging and bespoke to each family and include overnight care, music therapy, counselling, sibling support groups, end of life care and home visits.  
 
We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use. 

The role:

We are looking for an enthusiastic Senior Cook, passionate about quality food, excellent customer service and with a genuine connection to the families we support.

Reporting to the Head of Facilities & Estate you will lead the catering team, have experience of working with children and families who have complex needs, offering menu choices that meet their individual requirements.

As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.

If you have previous catering and/or kitchen management experience with a relevant catering qualification (NHD, HCIMA) or equivalent and have the ability to provide strong leadership skills, we’d love to hear from you. 

The requirements:

To fulfil the role effectively you should have the following skills, experience and qualifications:

• Familiarity of catering for differing dietary and cultural needs, with a good knowledge of using seasonal and donated food
• Demonstratable knowledge of food hygiene regulation
• Experience of front-line work with members of the public
• Experience of catering for children and adults with special dietary requirements
• Experience of working with and supporting volunteers
• Ability to take initiative to deal with day-to-day issues
• Great interpersonal skills, a passion for hospitality, and able to demonstrate understanding of, and empathy with, the hospice sector

In return, we can offer you a fantastic working environment and the following benefits:

· 25 days’ annual leave plus bank holidays with the option to buy and sell

· Employee assistance programme - including mental health care and out of hours GP access 

· A commitment to your professional development

· Matched pension scheme of 5% of salary

· Enhanced maternity and paternity pay

· Free parking on main site

· Subsidised lunch

· Free tea and coffee

· Cycle to work scheme

· Eligible for NHS Blue Light Card

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.

Parent & Carer Forum Manager

About us

Merton Mencap is a local independent charity supporting young people and adults with learning disabilities and autism and their families in the London Borough of Merton.

Our services and activities support young people and adults with learning disabilities and autism to learn life-skills for greater independence, take part in community activities and enjoy life.  We support parents and carers and to have a voice, feel less isolated more informed, and develop networks with other parents and carers.

Our reputation as a leading local charity is driven by the professionalism of our staff and volunteers who are committed to making a real difference to the lives of local people.

About the vacancy

In this role, you will support a steering group of volunteer parents and carers who oversee the running of the Forums.  Your excellent organisational skills will ensure parents and carers have a voice at key local meetings, plus you will arrange monthly events for parents and carers such as workshops with key local decision-makers.  You will provide opportunities for parents and carers to develop their own networks of support through WhatsApp & social media, and oversee the publication of bi-annual newsletter. Each year, you will use your analytical skills to measure the impact the Forum is having on the lives of its members and recommend areas for development to the steering group, always seeking to improve the service and reach more families.  

You will line-manage a Forum Administrator who will support you and the work of the Forums. 

This important role forms part of our charity’s strategic offer to local parents and carers.  You will join our senior team plus you’ll have the opportunity to contribute to the wider work of the charity such as by attending fun community fundraising activities, working with our partners, and enjoying our social events.

You will receive our mandatory training in safeguarding, health & safety, confidentiality, equal opportunities & diversity and mental health, plus more technical training including risk assessment and first aid.  

Although not essential, we encourage applications from people with lived experience of learning disability and autism, such as parents and family carers.  All our appointments are subject to an enhanced DBS disclosure and 2 satisfactory references.

More information
For more information about our Forums, visit our website

About UKCF 

At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve. 

Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible. 

UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives. 

Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation. 

About the role 

Come and join our small but brilliant Membership and Learning team. We have an ambitious strategy to strengthen the network through growing a culture of continuous learning, improving member insight and developing targeted learning. 

We’re looking for a proactive and detail-oriented individual to support our team with a range of administrative and project-based tasks. The Membership and Learning team is dedicated to developing, co-creating, and delivering engaging, inclusive learning experiences that foster creativity, curiosity and critical thinking in philanthropy and grant making. In this dynamic role, you'll be involved in organising conferences and meetings, hosting webinars, managing key projects, and building strong relationships across the network. Your work will be a blend of project coordination, event management, and administration, ensuring our learning initiatives run smoothly and effectively.  

Our members vary from very small teams with two or three staff to well established very well- resourced foundations. The Membership and Learning team are the contact point for all community foundations. You will be supporting the team to: answer members’ enquiries, champion best practice and raise standards. 

Working closely with other teams including Communications, Business Development and Programmes, the Membership and Learning team has an oversight of all UKCF activity relating to our members. 

The ability to listen, problem solve and engage others is critical. You'll bring strong organisational skills, a keen eye for detail, and the ability to manage a diverse and dynamic workload, supporting a range of projects across both the membership network and the UKCF team. 

See the full job description for more detail.

The Supporter Relationship Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income.

Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters. 

The Supporter Relationship Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income.  The Supporter Relationship Manager will line manage the Fundraising Assistant (FA), which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.

Person Specification Essential knowledge, skills and experience:

• Three years+ experience of working in a supporter care fundraising role.
• Understanding of fundraising principles, relationship marketing and supporter care.
• Excellent written and verbal communication and interpersonal skills.
• High level copy writing skills.
• Experience of working with communications staff to support multi-channel fundraising campaigns.
• Ability to work on your own initiative.Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
• Good working knowledge of CRM databases and how to use them to steward supporters.
• Good knowledge of current data protection/GDPR regulation.
• Able to develop, initiate and maintain systems and procedures.
• IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
• A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.

£38,148.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

A Deputy Contract Manager is to support the Cluster Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant frontline staff. Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

For a full job description, please visit our website.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

Educated to degree level or equivalent
Holds relevant CMI/NVQ Level 4 or other business/management qualification
Sound understanding of Positive Behaviour Support framework
2 years of experience with profound autism or complex learning disability

Desirable:

Educated to degree level or equivalent
Holds relevant CMI/NVQ Level 4 or other business/management qualification
Sound understanding of Positive Behaviour Support framework
2 years of experience with profound autism or complex learning disability

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Marie Curie is the UK's leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

At the heart of Marie Curie's Marketing & Communications department, our PR & Media team works to amplify the charity's voice across national and regional media platforms. We're a supportive and ambitious team, collaborating with colleagues across Fundraising, Research, Caring Services and Policy, as well as with our network of media professionals and agencies.

As PR and Media Officer, you will play a crucial role in raising the profile of Marie Curie through compelling storytelling, high-impact media campaigns, and strategic press engagement. Reporting to the Senior PR & Media Officer and working closely with the wider team, your work will directly contribute to influencing public understanding of end of life care, supporting fundraising efforts, and positioning Marie Curie as the UKs leading end of life charity.

Your creativity, media know-how, and relationship-building skills will help us deliver standout coverage and meaningful public engagement that drives the charity's long-term goals.

Main responsibilities:
- Support the development and delivery of national PR campaigns that promote fundraising and brand objectives.
- Help manage the charity's national press office/newsroom, proactively and reactively responding to media opportunities.
- Draft and distribute press releases, statements, briefings, and Q&As to position Marie Curie as a leading voice in end of life care.
- Build and nurture relationships with journalists across print, online and broadcast media.
- Work closely with internal teams to source stories and case studies that drive media impact and support strategic KPIs.
- Identify and prepare media spokespeople and storytellers, ensuring authentic and powerful representation of lived experiences.
- Monitor emerging issues and support on reputational risk and crisis communications.
- Take part in the on-call rota, including occasional out-of-hours, weekend and bank holiday working.
- Track and evaluate media coverage against agreed performance metrics.

Key Criteria:
- Previous experience in public relations (in-house or agency), particularly in a press office/newsroom setting or as a journalist?
- A confident communicator and skilled writer, with strong attention to detail and sensitivity when handling personal stories.
- Strong knowledge of the UK media landscape and current affairs, with a proven ability to secure impactful coverage.
- Demonstrated ability to work efficiently, manage multiple priorities, and meet tight deadlines.
- A nose for a good story and the initiative to pursue media opportunities as they arise.
- Excellent interpersonal and stakeholder management skills.
- A proactive self-starter, comfortable working independently and as part of a collaborative team.

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: May 11, 2025

Salary: £28,000 per annum (+ £3,500 London Weighting Allowance if applicable)
Contract: Permanent, full-time (35 hours per week)
Based: Hybrid working. Home-based with at least 1 day per week in the Embassy Gardens office in London.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.  

If you are just looking for a job, then we are probably not for you. However, if you are an experienced Corporate Partnerships Manager with a track record of driving high-value, purpose-driven partnerships that create lasting impact and you are looking for a challenge, a chance to make a huge difference and you want to be part of a high performing team which gets things done, then we would like to hear from you. 

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission. 

How to Apply  

To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role. Generic letters and agency approaches will not be considered. Please also include your CV.

For Job Role specifics please see the Job Description.

Closing date for applications is 11/05/25.

First stage interviews will be held w/c 19/05/25. 

Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply. We are a Disability Confident Employer.

The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a DBS check.   

We will only contact those who have been selected for interview. 

We request no contact from agencies. 

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
* Deliver effective, professional, and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effective

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability

Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Descrption

Join Us in Shaping Better Places

The Urban Design Group (UDG) is a small, dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With a vibrant network of nearly 1,500 members—ranging from professionals and educators to advocates and enthusiasts—we work to ensure towns and cities are designed for the people who live, work and thrive in them.

As we enter an exciting new phase with a 5-year strategy in development, we are looking for a Fundraising and Communications Manager to drive our income generation and communications efforts. This is a fantastic opportunity to help shape the future of a respected organisation at the heart of urban design in the UK.

About the Role

Fundraising & Membership Development

● Develop and implement strategies to grow our membership and diversify income.

● Secure new revenue through sponsorships, grants, and fundraising campaigns.

● Build strong relationships with stakeholders and funders.
 

Communications

● Raise UDG’s profile across the built environment sector, government, media and public.

● Manage all communication channels: email newsletters, social media, website.

● Lead media engagement and develop high-quality content and messaging.
 

Events

● Support the delivery of our flagship events, including the National Urban Design Conference and Urban Design Awards.

● Lead on planning, promotion, and delivery of both in-person and online events.
 

What We’re Looking For

Essential Experience

● Minimum 3 years in fundraising, marketing, or communications in a relevant sector.

● Track record of developing and delivering successful income-generation and engagement strategies.

● Strong communications experience across digital platforms and media engagement.
 

Essential Skills

● Excellent verbal and written communication, networking, and presentation skills.

● Website and CMS management; confident with tools like Mailchimp, Eventbrite, and Zoom.

● Strong organisational skills and the ability to manage multiple projects.
 

Personal Attributes

● Friendly, enthusiastic, and collaborative.

● A proactive self-starter with a solution-focused mindset.

● Passionate about making a difference through your work.
 

Desirable

● Experience delivering high-profile events.

● Knowledge of, or interest in, urban design, the built environment or sustainability.

● Experience working in a small or charitable organisation.

What We Offer

● Flexible Hybrid Working: One day in the office, the rest remote. Some UK travel and occasional evening/weekend work.

● Generous Holiday: 28 days pro-rata + bank holidays + Christmas closure.

● Supportive Team: Work with a close-knit, creative, and purpose-driven team

● Competitive Salary: £40,000 pro-rata.

The Research and Community Engagement Manager will have significant knowledge and experience of health and social care services and community engagement including managing key research projects and working with people who use services.  We are excited to be managing the Healthwatch North Northamptonshire Service and appointing new staff for the service. Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.

You will be able to lead all the key functions including:

• Carry out priority areas of research, using a range of methods and sources of data, on health and social care. 

• Produce high quality analysis, reports and presentations for a range of audiences. 

• Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.

• Work with Healthwatch NN staff and volunteers

We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident research specialist who is credible and can lead an effective work research and community engagement programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.

Job Purpose:

A core element of Healthwatch NN’s work is the management of research, collection, analysis, and subsequent reporting on information and data relating to people's experiences of publicly funded health and social care services. The Research and Community Engagement Manager is responsible for overseeing this crucial function, ensuring its effective delivery.

In addition to managing research activities, the Research and Community Engagement Manager takes the lead in developing and executing the CRM system. Furthermore, they spearhead the creation of impact measures for the organisation, ensuring that our efforts are aligned with our mission to improve health and social care services in North Northamptonshire.

Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.

We hope to carry out activities across a number of different programme areas to enable us to fulfil our statutory functions and the Research and Community Engagement Manager will be responsible for:

· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.

· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.

· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.

· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond. 

· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.

KEY TASKS:

To work closely with the Healthwatch Service Manager, Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:

Main duties and responsibilities

· Organise, design and carry out participatory qualitative fieldwork. 

· Designing peer-research models of social research investigation.

· Conducting qualitative analysis of data conducted through interviews, focus groups, workshops or other methods, with a focus on lesser heard voices.

· Carrying out quantitative data analysis using Excel.

· Utilising a wide variety of research approaches, particularly participatory approaches, which inform, involve and bring together individuals, groups, service providers and decision makers.

Research and analysis

· Carry out priority areas of research, using a range of methods and sources of data, on health and social care. 

· Produce high quality qualitative analysis, reports and presentations for a range of audiences. 

· Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.

· Work with Healthwatch NN staff and volunteers and provide regular progress feedback.

· Analyse quantitative information gathered through research and engagement collected by Healthwatch NN to draw out trends in relation to health and social care service provision. 

· Translate research findings into practical learning for developing and improving health and social care services.

· Take responsibility for data and project management and administration as it relates to our social research activity. 

· Collaborate with stakeholders and colleagues to develop the annual research programme.

· Lead and oversee the delivery of the annual research programme, ensuring alignment with organisational objectives.

· Utilise creative and appropriate methodologies to design and manage research projects, employing both quantitative and qualitative methods.

· Apply various research techniques, including document analysis, surveys, focus groups, interviews, and case studies, to gather relevant information.

· Produce research-based briefings and provide support to stakeholders in understanding key points.

· Analyse and evaluate research findings, interpreting data to identify key issues and develop actionable recommendations.

· Present research data in formats suitable for different audiences, including reports and infographics.

· Collaborate with CEO and team to gain insight into themes identified through community-based activities.

· Support in developing engagement activities based on service user feedback and intelligence.

· Identify simple interventions that Healthwatch NN can implement to impact service improvement.

· Develop an impact reporting system to measure and communicate Healthwatch NNl's impact effectively.

· Liaise with admin regarding information requests, research promotion, and evidence collection from web and social media.

· Analyse the Healthwatch NN database to produce representation reports for commissioners, providers, stakeholders, and the Executive Board, informing them of current trends.

· Provide regular performance reports for the Advisory group.

· Produce reports from the Healthwatch NN database for multidisciplinary boards such as the Health and Wellbeing Board, Joint Strategic Needs Assessment, Overview and Scrutiny Committee etc.

Team working

· Train and support people to take on peer research roles, putting control and ownership of the research process with people interested in and affected by health and social care services. 

· Support those actively involved in Healthwatch NN to develop a shared understanding of the implications of gaps in involvement of people from different communities.

In consultation with the Healthwatch NN Service Manager and Support Northamptonshire CEO:

· Represent Healthwatch NN at strategic meetings, conferences and public engagement events as required, acting as a spokesperson for Healthwatch NN at such events.

· Deliver presentations to the public, stakeholders and partner organisations. 

· Engage with the Healthwatch network, and health and social care system partners across Northamptonshire and neighbouring area as appropriate. 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? 

Brain Tumour Research is seeking an experienced and motivated Community Development Manager to join our team and lead the West team of Community Fundraisers to reach ambitious goals and grow our presence with our West region.

Position: Community Development Manager (West) 

Location: Home-based, within our West region which includes South West England, West Midlands, Wales, Gloucestershire, Bristol, Hampshire, Berkshire, Dorset and Oxfordshire.

Salary: Circa £43K per annum 

Hours: Full time, 35 hours per week 

Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme, personal safety app, and option to join our healthcare scheme. 

Closing Date: Friday 30th May. Early applications will be considered as they are received and, as a result, the closing date may be brought forward.

About the Role 

Brain Tumour Research is a growing charity with a diverse range of exciting and fast-paced campaigns and activities. Our Community Fundraisers are at the heart of everything we do, and responsible for income generated through Regional Workplace Fundraising, Challenge Events, Fundraise your Way (including schools, individuals and community groups), Fundraising Groups and our flagship campaigns which are Walk of Hope and Wear A Hat Day. 

The Community Development Manager will lead of team of Community Fundraisers across the West of England and Wales, stewarding supporters to generate and grow income in order to achieve a regional team target of approximately £1 million. You will work within an innovative and supportive fundraising team, who are passionate about our cause as well as cross-functionally with teams such as PR and Comms, and the Research, Policy and Fundraising departments.

About Brain Tumour Research 

Brain Tumour Research is an exciting, innovative and ambitious charity. You will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. 

We are invested in our employees and are proud to be accredited by Investors in People. 

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​To apply: Please send your CV via our Application System. See attached for a copy of the JD. 

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The Marketing & Communications Manager is a brand-new position which will sit on the Museum’s Management Board and be involved in site-wide decision making and realising the aims of the Trusts.

We are looking for a dynamic and creative individual with a background in marketing and communications to help us engage with new audiences, raise visibility and generate footfall and income. This position is ideal for someone ready to take the next step into a managerial role, or an experienced professional seeking a new challenge.

Working with all members of the museum team the post holder will provide support to make sure everyone’s marketing needs are met and that Exhibitions and Learning activities are properly promoted. As a new paid position this is an exciting opportunity to put your stamp on the role.

Overall Purpose

• To manage the development and delivery of the HRM Marketing & Communications Strategy
• To develop a comprehensive marketing plan covering all areas of the Museum’s activity (including Exhibitions, Learning, Retail)
• To engage and develop new and current audiences, ensuring that messaging is relevant and accurate and making sure that all areas of the Museum are appropriately represented.
• To develop and deliver communication and marketing plans, managing multiple campaigns and channels of communication. Realise new and maintain current marketing opportunities for the organisation.
• To promote the Museum’s brand and build its reputation locally, regionally and, where appropriate, nationally.
• To manage relationships with relevant partners such as press, local cultural partners, freelance consultants, trustees and other stakeholders.

Duties & Responsibilities

Strategy, insight and evaluation

• Work with the Evaluation Team to gain visitor insight data that can be fed into the marketing strategy for the museum
• Deliver, with support from trustees, the marketing and communications strategy, including branding, managing social accounts, distribution and display of print marketing and creating newsletters
• Manage, deliver and monitor engaging integrated and audience-led marketing campaigns and communications that grow visitor numbers and revenue for the museum
• Support the development of business strategies, understanding the key objectives of the organisation and all activity being undertaken
• Report regularly on marketing activity across all channels, including collating press coverage, reviewing website data, social media reach and make recommendations for improvements and implement where necessary.

Press, print and design

• Develop and maintain relationships with press organisations and freelancers to distribute exhibition press releases as appropriate
• Provide regular listings to media and listing platforms, locally and regionally
• Manage design work ensuring brand and communication cohesion across campaigns.
• Prepare and supervise the production (with external suppliers where necessary) of promotional communications to include design and print of publicity brochures, handouts, direct mail leaflets, promotional videos, photography.
• Work with colleagues to support promotion of Exhibition and Learning programmes and enhance visibility of the museum through signage and wayfinding.

Digital (website, social media, e-newsletters)

• Oversee the creation and implementation of all HRM digital content, covering website, social media and email marketing; ensuring engaging and accessible copy, correct data management, and monitoring and responding to customer enquiries, where applicable.
• Work with colleagues in Retail, Learning and Exhibitions to ensure effective promotion of activities across digital platforms.
• Stay up to date on digital trends and ensure the museum is making the most of opportunities for digital engagement.

Other

• Manage a small team of marketing volunteers and chair regular meetings of the Marketing Committee.
• Attend monthly Management Board meetings (currently hybrid) and contribute to regular team meetings.
• Work with colleagues across the organisation to understand and support their marketing and communications needs.
• Manage a marketing and communications budget.
• Carry out other reasonable duties that may be required.

Person Specification

Essential

• Demonstrable marketing and communications experience
• Evidence of delivering successful marketing communications campaigns across print and digital channels
• Confident managing your own workload and prioritising tasks to meet deadlines
• Ability to manage and update websites
• Proven track record of creating engaging digital content
• An eye for detail and good design
• Excellent communication, interpersonal and writing skills
• Ability to work in a small team, and to maintain strong and effective working relationships with volunteers and colleagues.
• IT literate with specific experience of using Microsoft Office Suite
• Good negotiation skills and the ability to handle sensitive situations with diplomacy
• Quickly find your feet in a fast-paced work environment

Desirable

• Experience working in arts charity or museums and galleries sector
• Basic photography and video skills
• Knowledge of, or ability to learn, other software packages, such as Mailchimp and Canva
• Experience managing volunteers or staff
• Experience promoting cultural events
• Understanding of UK General Data Protection Regulations (GDPR)
• Knowledge of SEO

Other Information

• Annual leave entitlement is 28 days, pro-rata, including Bank Holidays, taken by mutual agreement with the Museum Manager.
• The post holder is expected to work in the office 2 days a week and can work remotely 1 day a week.
• A staff appraisal system is used, with a performance review annually.
• The post is subject to a 6 month probation period.
• Two months' notice of resignation must be given.

To apply:

Closing date for applications: Extended to 9am Thurs 22nd May 2025

Interviews are expected to take place in Pinner in June

Outreach teams work as the hands and feet of Causeway traveling out into the community and supporting service users. Outreach coordinators are organized and caring. They assist by supporting current advocates with their cases, offering guidance and instruction on safeguarding and complex cases. They will complete administrative duties in line with The Salvation Army Modern Slavery Contract, ensuring KPIs are met across the department. In addition to this they help to train and induct new advocates into the organisation.

Responsibilities:

Oversight of Staff:

• Management of advocates in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests

• Line Management of Operations and Assurance Officer

• Leading team meetings

• Taking responsibility for training new starters and the ongoing training and coaching for the team and ensuring staff attendance at Mandatory training

• Assisting with month end reporting

• Monitoring Staff wellbeing and workload

• Be the first point of contact for your team

Oversight of Casework:

• Being the first point of contact for advocates queries including but not limited to; safeguarding incidents, issues and complex cases.

• Ensuring quality and consistency in advocates is upheld through quality checking and managing referral and exit checklists.

• Effectively managing risk across your team through supporting them with risk assessments and risk management.

• Being a point of contact for service user complaints when appropriate.

• Ensuring TSA KPI's and contractual deadlines are met within the relevant timescales.

• Work on a small amount of caseloads when necessary

Other responsibilities:

• Outreach ‘on call’ duties on average 1 week in 4.

• Keyholder for the office on average once per week.

• Complete relevant sections of the OR weekly baseline and OR model where needed along with other administration in line with ensuring internal and external KPIs are met within the department.

• Attending all relevant meetings (with OR Manager, other Coordinators, Sub team Meeting and Causeway Managers and Coordinators across all regions.)

• Assist the Service Manager with specific tasks or change management projects when required

Any other duties that are commensurate with the role

About Global Health Partnerships

One billion people will never see a qualified health worker in their lives. For over thirty years, GHP has been working to change this, training health workers to build a world where everyone has access to affordable and quality healthcare. We do this by leveraging the expertise and energy of the UK health community, supporting health partnerships between hospitals, colleges and clinics in the UK and those overseas. 

From reducing maternal deaths in Uganda to improving the quality of hospital care for injured children in Myanmar, we work to strengthen local health systems and build a healthier future for all. In the past seven years alone, GHP has reached over 84,000 health workers across 31 countries in Africa, the Middle East and Asia in partnership with over 130 UK institutions and UK health workers who have contributed over 60,000 days of their time as volunteers. The programme has contributed to more effective and efficient health systems in low- and middle- income countries (LMICs).1 It also benefits the UK health sector through improved health professional competencies, motivation, health service innovations and global influence.2 GHP’s work is rooted in the Health Partnership Model. Health partnerships are long-term, institutional relationships between health organisations in the UK and their counterparts in LMICs, and are based on ideas of co-development, reciprocal learning and mutual benefit. Staff from UK health institutions volunteer their time developing and carrying out health systems strengthening activities at their LMIC partner institution, be that training, curriculum development, leadership and governance, etc. 

UFUQ project overview:

The project is strategically designed to uplift the health conditions of the Syrian population. It addresses critical elements of health workforce management and medical education in Syria, aiming for a transformative impact on health outcomes in the region. 

Specialized Medical Education Enhancement: 

UFUQ aims to enable targeted specialties in Syria to play a pivotal role in advancing medical education and practice. This encompasses a comprehensive review, update, and rollout of curricula, teaching, and assessment materials in emergency medicine, obstetrics and gynecology, and anaesthesiology. The project focuses on strengthening capacities in medical education, clinical/CPD areas, English language proficiency, research skills, and fostering scientific collaboration and partnership among and between faculties, residents, and international peers.

Rooted in the UFUQ philosophy, this intervention believes that by strengthening the systems and capacities for specialized medical education, the quality and accessibility of specialist health services will be markedly improved. The UFUQ project envisions a transformative approach contributing to the broader goal of achieving universal health coverage and delivering better-quality care in Syria. 

Objective of the Position 

The Technical Manager Medical Education will provide technical expertise to ensure the project and partners are all working to a shared vision for Post Graduate Medical education and that all are delivering within appropriate technical requirements and standards.  The position will coordinate with stakeholders, supervise technical staff, and ensure the program aligns with the project log frame and best practices in health workforce development and medical education. 

Key Responsibilities: 

• Ensure technical alignment of the UFUQ project with HRH strategies and medical education reforms in Syria. 

• Provide overarching technical leadership and guidance to ensure that all project’s Medical Education strengthening activities are aligned with international best practices in postgraduate medical education and health workforce development.

• Ensure technical coherence and alignment of project interventions with the log frame, theory of change, and objectives approved by the donor and Syrian partners. 

• Oversee the quality assurance of technical deliverables, including research, training curricula, and policy frameworks developed under the UFUQ project, and ensure their relevance, scientific validity, and GESI sensitivity. 

• Promote capacity-building efforts, and quality assure ToT programs for HRH actors at national and sub-national levels. 

• Lead the technical coordination and engagement with key stakeholders, including MoH, Syrian Board, academic institutions, professional associations, and international partners (e.g., RCOG, RCEM)., to strengthen technical collaborations within the UFUQ project and to ensure integration and complementarity across all project activities.

• Support the localisation of the Postgraduate Medical Education Diploma and other training efforts, guiding National partners (Center of Strategic Studies and Health training” and Syrian Board) teams in the adoption of the tools, standards, and accreditation systems. 

• Contribute to sustainability planning by supporting the development of Terms of Reference and standard operating procedures for the Specialties Technical Committees. 

• Represent the program in technical meetings with donors, MoH, and other HRH actors.

• Ensure that GESI is integrated across all tracks by supervising the GESI specialist, reviewing curricula and training plans, and leading the technical team in implementing inclusive strategies. 

• Promote mechanisms for feedback from women healthcare workers and residents, and ensure their needs are addressed in planning and implementation. 

• Support In-Country efforts for Monitoring, Evaluation, and Learning (MEL) to align with UFUQ project indicators and outcomes.

• Identify technical risks, bottlenecks, or inconsistencies in project delivery and propose corrective actions in coordination with the Program Lead and donor if required. 

• Provide rapid-response technical input when issues arise in curriculum roll-out, clinical mentoring, or institutional engagement. 

• Lead the design and planning of new or amended technical activities.

Qualifications & Experience 

• Advanced degree (Master or PhD) in Medical Education preferably with experience in developing postgraduate medical education programmes. 

• Experience working in a senior position in NGO context (Syrian context is preferred). 

• Previous experience in stakeholder coordination, policy analysis, and capacity building. 

• Strong understanding of GESI-sensitive approaches in health workforce planning and governance. 

• Excellent representational, written, and verbal communication skills in English and Arabic. 

• Organisational and administrative skills with sound IT skills (Word and Excel). 

• Strategic thinking and problem-solving skills. 

• Flexibility and adaptability to work independently in a small organisation and in a complex environment. 

All applications must be received with a CV and Cover Letter by 26th May at midnight. Applications received without either document will not be considered. 

PLEASE NOTE: the appointment of the position is dependent on donor funding